Hire the best Customer Engagement Freelancers in the United Arab Emirates

Check out Customer Engagement Freelancers in the United Arab Emirates with the skills you need for your next job.

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$30 hourly
Maria A.
- 5.0/5
- (8 jobs)
TOP-RATED PLUS Freelancer offering services as an Online Business Manager, Operations Manager, and Project Manager. I am your trusted virtual support with experience working in collaborative partnerships. I help businesses and entrepreneurs who require competent support (a right hand), so they can focus on their genius zone, knowing that their business is running smoothly in the background. Let's connect today to discuss how I can help with your business. My skills that can potentially benefit you: * Attention to Detail * Content/ Copywriting + Editing * Team Management * Task Delegation * Team Communication * Creating Standard Operating Procedures * Project Management * Online Business Management * Excellent Written and Verbal Communication Skills * Flexibility * Quick Learner * Problem Solver * Proficient in Moodle, Adobe Connect, and other LMS * Familiar with Microsoft Office Suite * Familiar with Canva * Familiar with G Suite * Familiar with Zoom, Slack, Discord * Accustomed to working with deadlines * Project Management Tools * Interpreting input from multiple sources * Team Player * Web Research *Email Marketing * Customer Support * Risk Assessment * Quality Control I believe it is easier for both of us to have an open conversation to really see what your business requires. Trust me, you do not need to juggle everything on your own.

Customer Engagement
Customer Support
Account Management
Virtual Assistance
Learning Management System
Critical Thinking Skills
Email Support
Online Chat Support
Business Operations
Technical Support
Business Development
Project Management
Administrative Support
Agile Project Management
Team Management
$40 hourly
Hamza M.
- 4.9/5
- (160 jobs)
UX Expert, Problem Solver, Strategy Enthusiast For the last 13 years, I have worked with 100+ businesses and startups to launching great websites, apps and products. Some of the products I have managed: The Entertainer: A discounts, food delivery and lifestyle app VictimsVoice: A platform for domestic abuse victims to record their incidents, admissible in court of law Gourmet Foods: eCommerce/Food delivery app FYTR: online marketplace that customizes meals from restaurants to fit an individual's caloric and/ or food intolerance needs Insegna: A plastic recycling marketplace to connect households with recyclers. BeWise: A business suite of cloud applications to get the businesses started with their website using easy to use templates and promote it using integrated email and paid media marketing on Google, Bing and FB. MetroShow: An event management marketplace for agents and retailers to buy apparels. I would love to hear from you and discuss how I can help you take your product one step forward!

Customer Engagement
PHP
Jira
Customer Retention
Product Strategy
Customer Discovery
Product Management
Ecommerce
Miro
Customer Acquisition
Project Prioritization
Food Delivery Application
Product Roadmap
Growth Strategy
User Experience Strategy
$7 hourly
Irish Mae R.
- 4.7/5
- (3 jobs)
I can build, manage, and optimize your social media marketing strategy or platform. I will help you reach your business goals, whether you are new to marketing on Instagram, Facebook, Twitter, Linkedin, and YouTube. My expertise includes creating long-lasting relationships with your current clientele through branded storytelling and garnering new clients through lead generation, retargeting, and experiential marketing campaigns.

Customer Engagement
Content Writing
Data Mining
Bookkeeping
Windows Template Library
Microsoft PowerPoint
Transaction Data Entry
Email Communication
Google Docs
Data Entry
Typing
Microsoft Word
Social Media Management
$75 hourly
Mohamed S.
- 0.0/5
- (0 jobs)
Professional Organized and dependable candidate successful at managing multiple Summary priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal, time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skills * Daily Planning * Resource Allocation * Service Quality * Customer Feedback * Customer Service Process Improvement * Microsoft Office * Customer Relations * Operational Standards * Area of Expertise Planning * Meeting Planning and Leadership

Customer Engagement
Customer Care
Aviation
Leadership Coaching
Administrate
Deployment Automation
Resource Allocation
Time Management
$40 hourly
Tanvir A.
- 0.0/5
- (0 jobs)
PROFILE Dedicated Customer Service Professional with 5 years of experience delivering exceptional support in fastpaced environments. Proven ability to resolve complex customer issues efficiently while maintaining high satisfaction rates. Proficient in using CRM tools and skilled in clear communication, problem-solving, and building strong customer relationships. Adept at collaborating with cross-functional teams and consistently meeting key performance indicators (KPIs). Committed to enhancing the customer experience and contributing to team success.

Customer Engagement
Destination Rewards Loyalty
Team Management
Executive Support
Microsoft PowerPoint
Microsoft Excel
Translation
Local Operations
$50 hourly
Aman S.
- 0.0/5
- (0 jobs)
I am a Executive with 10+ years of experience in the field of administration, sales, customer service, branding & marketing, team management. 1) People know me as a problem solver. 2) Full project team management from start to end. 3) Good in excel, presentations, typing, branding, collabs, customer service.

Customer Engagement
Transcript
Community Management
Trade Marketing
Stock Market
Branding
Administrative Support
Team Management
Team Building
Marketing
Sales
Customer Care
Customer Relationship Management
$100 hourly
Ali I.
- 0.0/5
- (0 jobs)
Hi, I’m a results-driven BPO and customer experience professional with over a decade of experience in building and leading high-performing service teams across the UAE and the region. I specialize in: 📞 Call center setup & optimization (inbound/outbound) 🗺️ Customer journey mapping & CX design 📣 Voice of the Customer (VOC) programs & feedback loops 📊 Sentiment analysis & insights reporting 🤝 Agent training, SOPs, and quality assurance frameworks Whether you’re launching a new support function, need help improving NPS/CSAT, or want to turn raw feedback into actionable insight — I’m here to help. ✅ Available for audits, strategic planning, tool setup, or full-service BPO support ✅ Fluent in English & Arabic | Based in UAE | Flexible hours ✅ Tools: Zendesk, Freshdesk, Genesys, HubSpot, Excel, Power BI, GPT tools Let’s elevate your customer experience and make every interaction count.

Customer Engagement
Voice of the Customer
Complaint Management
Sentiment Analysis
Mystery Shopping
Customer Satisfaction Research
Journey Mapping
Customer Care
BPO Call Center
Customer Experience Management Software
Phone Communication
Customer Service
$100 hourly
Narayan Singh R.
- 0.0/5
- (0 jobs)
I have mentioned some of my achievements: Customer Service Omni channel Sales Marketing Customer Voice Customer Insight PowerApps Power Automate Current Location :Dubai, UAE

Customer Engagement
Data Lake
Microsoft SQL Server Administration
API Development
ASP.NET
SQL
C#
Azure DevOps
CRM Development
Microsoft Power Automate
Microsoft PowerApps
Microsoft Dynamics 365
$15 hourly
Antony Canute D.
- 0.0/5
- (0 jobs)
I am a results-driven professional with over 14 years of experience specializing in business operations, process optimization, and customer support. My expertise lies in streamlining workflows, designing impactful training programs, and delivering exceptional customer experiences. With a proven track record of success in logistics and operations, I bring a detail-oriented and client-focused approach to every project. Skills & Expertise: •Business Operations & Product Support: Successfully managed logistics, inventory, and fleet operations for large-scale teams and assets. •Process Improvement & Optimisation: Skilled in redesigning workflows and implementing lean principles to reduce costs and enhance efficiency. •Customer Onboarding & Engagement: Experienced in delivering seamless onboarding processes and fostering strong client relationships. •Employee Onboarding & Team Training: Developed and executed training programs to empower teams and elevate service standards. •Customer Service Training & Support: Designed tailored training modules to enhance customer interaction and satisfaction. •Training Design & Development: Expertise in creating comprehensive training materials to upskill employees and improve performance. •Data Entry & Email Support: Proficient in maintaining accurate records and delivering timely, professional communication. Whether you need meticulous data entry, engaging customer support, or strategic process optimisation, I am committed to delivering results that exceed expectations. Let’s collaborate to achieve your goals and take your business to the next level!

Customer Engagement
Customer Onboarding
Email Support
Training Design
Process Improvement
Customer Service Training
Business Operations
Product Support
Training & Development
Online Chat Support
Team Training
Employee Onboarding
Process Optimization
Data Entry
$15 hourly
Shiela Mae B.
- 3.1/5
- (3 jobs)
To secure a position as a team player in a people-oriented organization where I can utilize my banking and customer service experience and accounting background to achieve corporate goals and professional development.

Customer Engagement
Customer Relationship Management
Customer Information Control System
Customer Service Analytics
Customer Service
Customer Feedback Documentation
$6 hourly
Darling P.
- 0.0/5
- (0 jobs)
A Virtual Assistant, email corresponder and Senior Customer Service Executive with over 10+ years of successful client services, management, and leadership experience in Dubai, United Arab Emirates. Dedicated to bettering the customer experience with liable product education, timely assistance, helpful feedback, and respectful conflicts management response in seeking to secure a challenging position in a reputable organization to fully utilize my knowledge and skills, while making significant contribution to the success of the company.

Customer Engagement
Research & Development
Travel Planning
Customer Care
Administrative Support
Virtual Assistance
Decision Support System
Training & Development
Report Writing
Microsoft Excel
Leadership Skills
System Security
Database
Database Management System
Customer Service
$5 hourly
Jorel G.
- 0.0/5
- (0 jobs)
A Result-Driven Marketing and Social Media professional to helping businesses grow. I develop and implement effective strategies to boost sales, engagements and drive converstions.

Customer Engagement
Social Media Engagement
Marketing Consulting
Community Promotion
Customer Service
Strategy
Freelance Marketing
Communications
Marketing
$20 hourly
Asma H.
- 0.0/5
- (0 jobs)
My combination of technical skills, customer service expertise, and commitment to quality enables me to deliver exceptional results and continuously improve organizational processes.

Customer Engagement
Marketing Communications
System Administration
Customer Feedback Documentation
Customer Care
$50 hourly
Sofiya E.
- 0.0/5
- (1 job)
Hi, I’m Sofi - founder of Aimly and your go-to expert for AI automation, low-code systems, and operational optimization With 3+ years leading B2B sales ops and AI-powered transformation for startups, I help teams save time, cut costs, and boost revenue through low-code automations - without needing to hire an army of devs Highlights from the field: - Saved 20+ hrs/month for a sales team by automating syncs, knowledge flows & lead handoffs - Cut research time by 93% using n8n + RAG agents to track global insurance trends - Built internal GPT bots that surface insights, manage docs, and route support requests - 24/7 - Increased SQL-to-win rate by 35% with smarter CRM workflows & analytics layers Why work with me? Because I don’t just “consult” - I build. My clients don’t get PDF reports; they get running automations, trained teams, and compounding wins. → aimly.solutions | sofi@aimly.solutions

Customer Engagement
Virtual Assistance
Webinar
CRM Automation
AI Agent Development
Artificial Intelligence
Automation
Scriptwriting
Writing
Marketing
Outbound Sales
Content Writing
Business Writing
$12 hourly
Christian L.
- 0.0/5
- (0 jobs)
I’m a retail sales expert specializing in upselling, brand representation, and delivering great customer experiences. Sales & Customer Engagement – Expert in upselling, cross-selling, and guiding customers to the right products. Brand Representation – Strong background in product demonstrations and market positioning. Retail & E-commerce Consulting – Insights into consumer behavior, sales strategies, and product marketing. Content Creation & Digital Sales – Experience in gaming content creation, digital product sales, and social media branding. With my expertise, I help small and medium-sized brands and businesses increase conversions, improve customer retention, and maximize sales opportunities. Let’s connect and grow your business!

Customer Engagement
Customer Experience Management Software
Customer Care
Photo Editing
General Transcription
Virtual Assistance
Data Entry
$30 hourly
Vadim M.
- 0.0/5
- (0 jobs)
With a strong background in account management, B2B sales and customer success, committed to driving long term business relationships and sales plans execution. Focused on ensuring customer satisfaction and contributing to the business growth of dynamic organizations

Customer Engagement
Google Search Console
WordPress
Website Content
SEO Writing
Business Operations
Customer Support
Customer Experience Management Software
Technical Support
Customer Service
$16 hourly
Tania T.
- 0.0/5
- (0 jobs)
I am a results-driven professional with a strong background in resume writing, English–Arabic translation, data entry, and customer service. With a passion for helping others succeed, I offer high-quality, reliable services that make a real impact. What I Bring to the Table: ✅ Professional Resume Writing – Crafting tailored, ATS-friendly resumes that help clients land interviews faster. 🌍 Fluent English–Arabic Translation – Accurate, culturally sensitive translations for business, legal, and personal use. ⌨️ Data Entry Excellence – Fast and precise typing with strong attention to detail and confidentiality. 🤝 Customer Service Expertise – Friendly and solution-focused communication with a strong ability to handle inquiries, complaints, and support needs. 🕒 Time Management & Reliability – Meeting deadlines and exceeding expectations with every project. 💼 Freelance & Remote Ready – Tech-savvy and equipped to work independently or as part of a team in any remote setup. Let’s connect! I’m ready to help you grow your business, serve your clients, or land your next big opportunity.

Customer Engagement
Resume Writing
Sales Writing
Underwriting
CV/Resume Translation
Presentation Slide
Microsoft Excel
Customer Feedback Documentation
Customer Discovery
Data Entry
Content Writing
Arabic English Accent
$20 hourly
Johan T.
- 0.0/5
- (0 jobs)
As an accomplished professional with a proven track record in internationally renowned FMCG companies, I have honed my skills in delivering unparalleled experiences to individuals from diverse backgrounds. My passion for sports and creating unforgettable atmospheres has driven my success in representing brands with distinction. With my exceptional expertise and unwavering enthusiasm, I am poised to take on new challenges and make a significant impact in any role I undertake.

Customer Engagement
Customer Support
Account Management
Relationship Building
Sales
Contract Negotiation
Price & Quote Negotiation
Community Management
$25 hourly
Artemis M.
- 0.0/5
- (0 jobs)
I’m a professional with experience in administration and management, high training skills, detail oriented, strong organizational skills. I can do interviews, organize trainings and tests for line staff. I have a four years experience in customer service in different markets.

Customer Engagement
Filing
Translation
Customer Satisfaction Research
Customer Experience
Customer Service
Customer Care
Product Testing
Microsoft Project
Project Management
Market Research
Data Entry
$50 hourly
Mohamed S.
- 0.0/5
- (0 jobs)
Strategic social media community management, customer care, and social listening leader with 8+ years of experience driving online engagement, improving customer experience, and resolving complex digital crises across global B2B and B2C brands. Proven success in managing regional teams, delivering measurable improvements in engagement, and transforming insights into actionable strategies. Expert in Social management tools and sentiment analysis platforms. Brands I worked with included Expo 2020, Public Investment Fund of Saudi Arabia (PIF), Royal Commission for AlUla, ENOW NEOM, ROSHN KSA, DP World, Visit Dubai, Dubai Food Festival, Dubai Eats, Dubai Fitness Challenge, VW Middle East, Visit Diriyah, Sheikh Zayed Grand Mosque, Diriyah Gate Development Authority (DGDA), Dubai Properties, Meraas, Dubai Holding, Dubai Asset Management, Coca-Cola Arena, Discovery Networks, and LG Egypt.

Customer Engagement
Customer Care
Social Media Engagement
Social Customer Service
Sentiment Analysis
Social Listening
Community Strategy Audit
Community Strategy
Online Community
Community Moderation
Community Engagement
Business Management
Management Skills
Community Management
$18 hourly
Nazeef I.
- 5.0/5
- (1 job)
Hi, I'm Nazeef, a business development and customer success professional with a passion for building strong client relationships and driving growth. I specialize in: - Customer Success: I’m dedicated to providing exceptional service and ensuring clients are always satisfied and supported. - Business Development: With experience in multiple industries, I excel at creating innovative strategies to unlock new opportunities and boost revenue. - Leadership: I thrive in team environments, leading by example and fostering collaboration to achieve shared goals. I’m always eager to learn and take on new challenges, whether it’s a new market, tool, or language. Outside of work, I love traveling, exploring new cuisines, and diving into different cultures. Let's connect!

Customer Engagement
Instagram Ad Campaign
B2C Marketing
Google Ad Manager
Facebook Advertising
LinkedIn
HubSpot
LinkedIn Lead Generation
LinkedIn Sales Navigator
CRM Software
Customer Experience
Customer Onboarding
Customer Acquisition
Customer Satisfaction
Lead Generation
$200 hourly
Sharath N.
- 0.0/5
- (0 jobs)
I help energetic and visionary brands turn loyalty from a cost centre into a customer growth engine by blending strategy, partnerships, and data-driven execution. With 15+ years across MENA in sectors like travel, retail, and banking, I have led multiple loyalty program transformation initiatives, designed, implemented and run effective CRM programs, and launched several retail & co-brand partnerships that deliver measurable impact - from 3x partner revenues to 20pt engagement uplifts. My edge lies in connecting dots: ecosystem thinking, culturally relevant value propositions, and seamless execution from boardroom vision to real-world rollout. I believe the future of loyalty is emotional, embedded, and enabled by modular tech and I enjoy working with teams who want to build for that future. Now focused on advising and building scalable loyalty strategies across banks, lifestyle platforms, and aviation-led ecosystems.

Customer Engagement
Business Consulting
Customer Segmentation
Customer Data Platform
Customer Relationship Management
Customer Retention Strategy
Customer Retention
Customer Lifecycle Messaging
Customer Acquisition
Email Marketing Strategy
Email Marketing Consultation
CRM Development
CRM Automation
Management Consulting
Loyalty Marketing
$5 hourly
Raquel M.
- 0.0/5
- (0 jobs)
Hi there! With 6 years of experience as an Admin, Customer Service Support, and Executive Assistant, I specialize in managing complex schedules, handling correspondence, organizing documents, and providing seamless support to both executives and clients. I am detail-oriented, highly organized, and capable of working independently with minimal supervision. My experience also includes providing administrative support for a real estate company. My goal is to deliver high-quality administrative support to executives while streamlining their workflows. In addition to my administrative expertise, I have a strong background in handling customer complaints and queries, ensuring smooth and professional interactions with clients. I’m here to provide top-tier executive assistance, so you can focus on your business’s growth and strategic priorities.

Customer Engagement
Customer Service
Customer Satisfaction
Administrative Support
Data Entry
Google Workspace
SAP CRM
Customer Support
Real Estate Virtual Assistance
Travel Planning
Microsoft Office
Microsoft 365 Copilot
Calendar Management
$10 hourly
Muhammad L.
- 4.0/5
- (4 jobs)
Hi, I am Liaqat. I am a skilled and experienced content writer with a passion for creating high-quality, engaging content that resonates with readers. With a background in Vertex Company I bring a unique perspective to my writing that sets it apart from the rest. My writing style is versatile and adaptable, allowing me to create content for a wide range of audiences and platforms. Whether I'm writing blog posts, articles, social media content, or marketing copy, I always strive to deliver content that is informative, entertaining, and well-researched. In addition to my writing skills, I am also highly organized and detail-oriented, ensuring that all of my content is delivered on time and to the highest standards of quality. I am able to work independently or as part of a team, and I am always open to feedback and collaboration to ensure that my content meets the needs of my clients. Overall, I am a dedicated and passionate content writer who is committed to delivering top-notch content that drives engagement, builds brand awareness, and supports business goals.

Customer Engagement
Customer Satisfaction
Customer Retention Strategy
Customer Support
Customer Service Training
Email Copywriting
Online Research
Company Research
$15 hourly
Naif A.
- 0.0/5
- (0 jobs)
I'm new into proofreading but I do everything I can to give great work for the customers. If you need any help associated with proofreading I can offer my services.

Customer Engagement
Project Management Support
Customer Service
Social Media Management
Social Media Advertising
Social Media Ad Campaign
Marketing Plan
$25 hourly
Abdelnacer M.
- 0.0/5
- (0 jobs)
Greetings! I'm Abdel Nacer, I'm a highly skilled and experienced marketing specialist with expertise in SEO, Facebook Ads, Graphic Design, Social Media Management, and CRM installation and management. Throughout my career, I've collaborated with businesses of all sizes—small, medium, and large—empowering them to conquer their digital objectives and grow their businesses through effective marketing strategies, through my skill set and expertise. My expertise in SEO allows me to optimize websites for search engines, increasing their visibility and driving traffic to their sites. I'm also well-versed in creating and managing Facebook Ads that convert and designing stunning graphics that catch the eye and communicate key messages. Also as a GOHIGHLEVEL CRM expert, here's how I can elevate your digital presence: ✅ Complete Sales Funnel ✅ Responsive Website Development ✅ Product Integration ✅ Streamlined Appointment Setup ✅ Innovative Landing Page Design ✅ Effective Upsell and Downsell Strategies ✅ Seamless Payment Integration ✅ Account Setup and Management ✅ Strategic Triggers Implementation ✅ Workflow Optimization ✅ Precision Campaign Setup ✅ Targeted Email Marketing ✅ Engaging Forms and Surveys ✅ Intelligent Chatbot Integration ✅ Seamless Gohighlevel Integration ✅ Comprehensive Membership Setup ✅ Hassle-free Course Upload Let's transform your digital landscape together!

Customer Engagement
HighLevel
Payment Gateway Integration
Social Media Advertising
Graphic Design
SEM Campaign Setup
Web Design
Email Marketing
Project Workflows
SEO Content
Lead Generation
Facebook Ad Campaign
Sales Funnel
CRM Automation
$5 hourly
Seerat F.
- 0.0/5
- (0 jobs)
Hello, I’m a skilled and highly organized virtual assistant with a passion for efficiency and client success. With a background in customer support, I thrive in helping small and large-scale businesses and professionals maximize their business efficiency. I offer a wide range of virtual assistant services including: Email and calendar management Customer support Data analysis Social media handling Canva Admin Support Moreover, I pay attention to detail, problem-solving skills, and adaptability to add value to my clients; business and streamline their operations and achieve their business goals. Feel free to contact me to get the best support for your business.

Customer Engagement
Office Administration
Social Media Management
Customer Support
Social Media Copy
Social Media Advertising
Social Media Content
Content Writing
Virtual Assistance
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