Hire the best Customer Engagement Freelancers in the United Arab Emirates

Check out Customer Engagement Freelancers in the United Arab Emirates with the skills you need for your next job.
  • $30 hourly
    TOP-RATED PLUS Freelancer offering services as an Online Business Manager, Operations Manager, and Project Manager. I am your trusted virtual support with experience working in collaborative partnerships. I help businesses and entrepreneurs who require competent support (a right hand), so they can focus on their genius zone, knowing that their business is running smoothly in the background. Let's connect today to discuss how I can help with your business. My skills that can potentially benefit you: * Attention to Detail * Content/ Copywriting + Editing * Team Management * Task Delegation * Team Communication * Creating Standard Operating Procedures * Project Management * Online Business Management * Excellent Written and Verbal Communication Skills * Flexibility * Quick Learner * Problem Solver * Proficient in Moodle, Adobe Connect, and other LMS * Familiar with Microsoft Office Suite * Familiar with Canva * Familiar with G Suite * Familiar with Zoom, Slack, Discord * Accustomed to working with deadlines * Project Management Tools * Interpreting input from multiple sources * Team Player * Web Research *Email Marketing * Customer Support * Risk Assessment * Quality Control I believe it is easier for both of us to have an open conversation to really see what your business requires. Trust me, you do not need to juggle everything on your own.
    Featured Skill Customer Engagement
    Customer Support
    Account Management
    Virtual Assistance
    Learning Management System
    Critical Thinking Skills
    Email Support
    Online Chat Support
    Business Operations
    Technical Support
    Business Development
    Project Management
    Administrative Support
    Agile Project Management
    Team Management
  • $40 hourly
    UX Expert, Problem Solver, Strategy Enthusiast For the last 13 years, I have worked with 100+ businesses and startups to launching great websites, apps and products. Some of the products I have managed: The Entertainer: A discounts, food delivery and lifestyle app VictimsVoice: A platform for domestic abuse victims to record their incidents, admissible in court of law Gourmet Foods: eCommerce/Food delivery app FYTR: online marketplace that customizes meals from restaurants to fit an individual's caloric and/ or food intolerance needs Insegna: A plastic recycling marketplace to connect households with recyclers. BeWise: A business suite of cloud applications to get the businesses started with their website using easy to use templates and promote it using integrated email and paid media marketing on Google, Bing and FB. MetroShow: An event management marketplace for agents and retailers to buy apparels. I would love to hear from you and discuss how I can help you take your product one step forward!
    Featured Skill Customer Engagement
    PHP
    Jira
    Customer Retention
    Product Strategy
    Customer Discovery
    Product Management
    Ecommerce
    Miro
    Customer Acquisition
    Project Prioritization
    Food Delivery Application
    Product Roadmap
    Growth Strategy
    User Experience Strategy
  • $7 hourly
    I can build, manage, and optimize your social media marketing strategy or platform. I will help you reach your business goals, whether you are new to marketing on Instagram, Facebook, Twitter, Linkedin, and YouTube. My expertise includes creating long-lasting relationships with your current clientele through branded storytelling and garnering new clients through lead generation, retargeting, and experiential marketing campaigns.
    Featured Skill Customer Engagement
    Content Writing
    Data Mining
    Bookkeeping
    Windows Template Library
    Microsoft PowerPoint
    Transaction Data Entry
    Email Communication
    Google Docs
    Data Entry
    Typing
    Microsoft Word
    Social Media Management
  • $75 hourly
    Professional Organized and dependable candidate successful at managing multiple Summary priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal, time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skills * Daily Planning * Resource Allocation * Service Quality * Customer Feedback * Customer Service Process Improvement * Microsoft Office * Customer Relations * Operational Standards * Area of Expertise Planning * Meeting Planning and Leadership
    Featured Skill Customer Engagement
    Customer Care
    Aviation
    Leadership Coaching
    Administrate
    Deployment Automation
    Resource Allocation
    Time Management
  • $40 hourly
    PROFILE Dedicated Customer Service Professional with 5 years of experience delivering exceptional support in fastpaced environments. Proven ability to resolve complex customer issues efficiently while maintaining high satisfaction rates. Proficient in using CRM tools and skilled in clear communication, problem-solving, and building strong customer relationships. Adept at collaborating with cross-functional teams and consistently meeting key performance indicators (KPIs). Committed to enhancing the customer experience and contributing to team success.
    Featured Skill Customer Engagement
    Destination Rewards Loyalty
    Team Management
    Executive Support
    Microsoft PowerPoint
    Microsoft Excel
    Translation
    Local Operations
  • $50 hourly
    I am a Executive with 10+ years of experience in the field of administration, sales, customer service, branding & marketing, team management. 1) People know me as a problem solver. 2) Full project team management from start to end. 3) Good in excel, presentations, typing, branding, collabs, customer service.
    Featured Skill Customer Engagement
    Transcript
    Community Management
    Trade Marketing
    Stock Market
    Branding
    Administrative Support
    Team Management
    Team Building
    Marketing
    Sales
    Customer Care
    Customer Relationship Management
  • $100 hourly
    Hi, I’m a results-driven BPO and customer experience professional with over a decade of experience in building and leading high-performing service teams across the UAE and the region. I specialize in: 📞 Call center setup & optimization (inbound/outbound) 🗺️ Customer journey mapping & CX design 📣 Voice of the Customer (VOC) programs & feedback loops 📊 Sentiment analysis & insights reporting 🤝 Agent training, SOPs, and quality assurance frameworks Whether you’re launching a new support function, need help improving NPS/CSAT, or want to turn raw feedback into actionable insight — I’m here to help. ✅ Available for audits, strategic planning, tool setup, or full-service BPO support ✅ Fluent in English & Arabic | Based in UAE | Flexible hours ✅ Tools: Zendesk, Freshdesk, Genesys, HubSpot, Excel, Power BI, GPT tools Let’s elevate your customer experience and make every interaction count.
    Featured Skill Customer Engagement
    Voice of the Customer
    Complaint Management
    Sentiment Analysis
    Mystery Shopping
    Customer Satisfaction Research
    Journey Mapping
    Customer Care
    BPO Call Center
    Customer Experience Management Software
    Phone Communication
    Customer Service
  • $100 hourly
    I have mentioned some of my achievements: Customer Service Omni channel Sales Marketing Customer Voice Customer Insight PowerApps Power Automate Current Location :Dubai, UAE
    Featured Skill Customer Engagement
    Data Lake
    Microsoft SQL Server Administration
    API Development
    ASP.NET
    SQL
    C#
    Azure DevOps
    CRM Development
    Microsoft Power Automate
    Microsoft PowerApps
    Microsoft Dynamics 365
  • $15 hourly
    I am a results-driven professional with over 14 years of experience specializing in business operations, process optimization, and customer support. My expertise lies in streamlining workflows, designing impactful training programs, and delivering exceptional customer experiences. With a proven track record of success in logistics and operations, I bring a detail-oriented and client-focused approach to every project. Skills & Expertise: •Business Operations & Product Support: Successfully managed logistics, inventory, and fleet operations for large-scale teams and assets. •Process Improvement & Optimisation: Skilled in redesigning workflows and implementing lean principles to reduce costs and enhance efficiency. •Customer Onboarding & Engagement: Experienced in delivering seamless onboarding processes and fostering strong client relationships. •Employee Onboarding & Team Training: Developed and executed training programs to empower teams and elevate service standards. •Customer Service Training & Support: Designed tailored training modules to enhance customer interaction and satisfaction. •Training Design & Development: Expertise in creating comprehensive training materials to upskill employees and improve performance. •Data Entry & Email Support: Proficient in maintaining accurate records and delivering timely, professional communication. Whether you need meticulous data entry, engaging customer support, or strategic process optimisation, I am committed to delivering results that exceed expectations. Let’s collaborate to achieve your goals and take your business to the next level!
    Featured Skill Customer Engagement
    Customer Onboarding
    Email Support
    Training Design
    Process Improvement
    Customer Service Training
    Business Operations
    Product Support
    Training & Development
    Online Chat Support
    Team Training
    Employee Onboarding
    Process Optimization
    Data Entry
  • $15 hourly
    To secure a position as a team player in a people-oriented organization where I can utilize my banking and customer service experience and accounting background to achieve corporate goals and professional development.
    Featured Skill Customer Engagement
    Customer Relationship Management
    Customer Information Control System
    Customer Service Analytics
    Customer Service
    Customer Feedback Documentation
  • $6 hourly
    A Virtual Assistant, email corresponder and Senior Customer Service Executive with over 10+ years of successful client services, management, and leadership experience in Dubai, United Arab Emirates. Dedicated to bettering the customer experience with liable product education, timely assistance, helpful feedback, and respectful conflicts management response in seeking to secure a challenging position in a reputable organization to fully utilize my knowledge and skills, while making significant contribution to the success of the company.
    Featured Skill Customer Engagement
    Research & Development
    Travel Planning
    Customer Care
    Administrative Support
    Virtual Assistance
    Decision Support System
    Training & Development
    Report Writing
    Microsoft Excel
    Leadership Skills
    System Security
    Database
    Database Management System
    Customer Service
  • $5 hourly
    A Result-Driven Marketing and Social Media professional to helping businesses grow. I develop and implement effective strategies to boost sales, engagements and drive converstions.
    Featured Skill Customer Engagement
    Social Media Engagement
    Marketing Consulting
    Community Promotion
    Customer Service
    Strategy
    Freelance Marketing
    Communications
    Marketing
  • $20 hourly
    My combination of technical skills, customer service expertise, and commitment to quality enables me to deliver exceptional results and continuously improve organizational processes.
    Featured Skill Customer Engagement
    Marketing Communications
    System Administration
    Customer Feedback Documentation
    Customer Care
  • $50 hourly
    Hi, I’m Sofi - founder of Aimly and your go-to expert for AI automation, low-code systems, and operational optimization With 3+ years leading B2B sales ops and AI-powered transformation for startups, I help teams save time, cut costs, and boost revenue through low-code automations - without needing to hire an army of devs Highlights from the field: - Saved 20+ hrs/month for a sales team by automating syncs, knowledge flows & lead handoffs - Cut research time by 93% using n8n + RAG agents to track global insurance trends - Built internal GPT bots that surface insights, manage docs, and route support requests - 24/7 - Increased SQL-to-win rate by 35% with smarter CRM workflows & analytics layers Why work with me? Because I don’t just “consult” - I build. My clients don’t get PDF reports; they get running automations, trained teams, and compounding wins. → aimly.solutions | sofi@aimly.solutions
    Featured Skill Customer Engagement
    Virtual Assistance
    Webinar
    CRM Automation
    AI Agent Development
    Artificial Intelligence
    Automation
    Scriptwriting
    Writing
    Marketing
    Outbound Sales
    Content Writing
    Business Writing
  • $12 hourly
    I’m a retail sales expert specializing in upselling, brand representation, and delivering great customer experiences. Sales & Customer Engagement – Expert in upselling, cross-selling, and guiding customers to the right products. Brand Representation – Strong background in product demonstrations and market positioning. Retail & E-commerce Consulting – Insights into consumer behavior, sales strategies, and product marketing. Content Creation & Digital Sales – Experience in gaming content creation, digital product sales, and social media branding. With my expertise, I help small and medium-sized brands and businesses increase conversions, improve customer retention, and maximize sales opportunities. Let’s connect and grow your business!
    Featured Skill Customer Engagement
    Customer Experience Management Software
    Customer Care
    Photo Editing
    General Transcription
    Virtual Assistance
    Data Entry
  • $30 hourly
    With a strong background in account management, B2B sales and customer success, committed to driving long term business relationships and sales plans execution. Focused on ensuring customer satisfaction and contributing to the business growth of dynamic organizations
    Featured Skill Customer Engagement
    Google Search Console
    WordPress
    Website Content
    SEO Writing
    Business Operations
    Customer Support
    Customer Experience Management Software
    Technical Support
    Customer Service
  • $16 hourly
    I am a results-driven professional with a strong background in resume writing, English–Arabic translation, data entry, and customer service. With a passion for helping others succeed, I offer high-quality, reliable services that make a real impact. What I Bring to the Table: ✅ Professional Resume Writing – Crafting tailored, ATS-friendly resumes that help clients land interviews faster. 🌍 Fluent English–Arabic Translation – Accurate, culturally sensitive translations for business, legal, and personal use. ⌨️ Data Entry Excellence – Fast and precise typing with strong attention to detail and confidentiality. 🤝 Customer Service Expertise – Friendly and solution-focused communication with a strong ability to handle inquiries, complaints, and support needs. 🕒 Time Management & Reliability – Meeting deadlines and exceeding expectations with every project. 💼 Freelance & Remote Ready – Tech-savvy and equipped to work independently or as part of a team in any remote setup. Let’s connect! I’m ready to help you grow your business, serve your clients, or land your next big opportunity.
    Featured Skill Customer Engagement
    Resume Writing
    Sales Writing
    Underwriting
    CV/Resume Translation
    Presentation Slide
    Microsoft Excel
    Customer Feedback Documentation
    Customer Discovery
    Data Entry
    Content Writing
    Arabic English Accent
  • $20 hourly
    As an accomplished professional with a proven track record in internationally renowned FMCG companies, I have honed my skills in delivering unparalleled experiences to individuals from diverse backgrounds. My passion for sports and creating unforgettable atmospheres has driven my success in representing brands with distinction. With my exceptional expertise and unwavering enthusiasm, I am poised to take on new challenges and make a significant impact in any role I undertake.
    Featured Skill Customer Engagement
    Customer Support
    Account Management
    Relationship Building
    Sales
    Contract Negotiation
    Price & Quote Negotiation
    Community Management
  • $25 hourly
    I’m a professional with experience in administration and management, high training skills, detail oriented, strong organizational skills. I can do interviews, organize trainings and tests for line staff. I have a four years experience in customer service in different markets.
    Featured Skill Customer Engagement
    Filing
    Translation
    Customer Satisfaction Research
    Customer Experience
    Customer Service
    Customer Care
    Product Testing
    Microsoft Project
    Project Management
    Market Research
    Data Entry
  • $50 hourly
    Strategic social media community management, customer care, and social listening leader with 8+ years of experience driving online engagement, improving customer experience, and resolving complex digital crises across global B2B and B2C brands. Proven success in managing regional teams, delivering measurable improvements in engagement, and transforming insights into actionable strategies. Expert in Social management tools and sentiment analysis platforms. Brands I worked with included Expo 2020, Public Investment Fund of Saudi Arabia (PIF), Royal Commission for AlUla, ENOW NEOM, ROSHN KSA, DP World, Visit Dubai, Dubai Food Festival, Dubai Eats, Dubai Fitness Challenge, VW Middle East, Visit Diriyah, Sheikh Zayed Grand Mosque, Diriyah Gate Development Authority (DGDA), Dubai Properties, Meraas, Dubai Holding, Dubai Asset Management, Coca-Cola Arena, Discovery Networks, and LG Egypt.
    Featured Skill Customer Engagement
    Customer Care
    Social Media Engagement
    Social Customer Service
    Sentiment Analysis
    Social Listening
    Community Strategy Audit
    Community Strategy
    Online Community
    Community Moderation
    Community Engagement
    Business Management
    Management Skills
    Community Management
  • $18 hourly
    Hi, I'm Nazeef, a business development and customer success professional with a passion for building strong client relationships and driving growth. I specialize in: - Customer Success: I’m dedicated to providing exceptional service and ensuring clients are always satisfied and supported. - Business Development: With experience in multiple industries, I excel at creating innovative strategies to unlock new opportunities and boost revenue. - Leadership: I thrive in team environments, leading by example and fostering collaboration to achieve shared goals. I’m always eager to learn and take on new challenges, whether it’s a new market, tool, or language. Outside of work, I love traveling, exploring new cuisines, and diving into different cultures. Let's connect!
    Featured Skill Customer Engagement
    Instagram Ad Campaign
    B2C Marketing
    Google Ad Manager
    Facebook Advertising
    LinkedIn
    HubSpot
    LinkedIn Lead Generation
    LinkedIn Sales Navigator
    CRM Software
    Customer Experience
    Customer Onboarding
    Customer Acquisition
    Customer Satisfaction
    Lead Generation
  • $200 hourly
    I help energetic and visionary brands turn loyalty from a cost centre into a customer growth engine by blending strategy, partnerships, and data-driven execution. With 15+ years across MENA in sectors like travel, retail, and banking, I have led multiple loyalty program transformation initiatives, designed, implemented and run effective CRM programs, and launched several retail & co-brand partnerships that deliver measurable impact - from 3x partner revenues to 20pt engagement uplifts. My edge lies in connecting dots: ecosystem thinking, culturally relevant value propositions, and seamless execution from boardroom vision to real-world rollout. I believe the future of loyalty is emotional, embedded, and enabled by modular tech and I enjoy working with teams who want to build for that future. Now focused on advising and building scalable loyalty strategies across banks, lifestyle platforms, and aviation-led ecosystems.
    Featured Skill Customer Engagement
    Business Consulting
    Customer Segmentation
    Customer Data Platform
    Customer Relationship Management
    Customer Retention Strategy
    Customer Retention
    Customer Lifecycle Messaging
    Customer Acquisition
    Email Marketing Strategy
    Email Marketing Consultation
    CRM Development
    CRM Automation
    Management Consulting
    Loyalty Marketing
  • $5 hourly
    Hi there! With 6 years of experience as an Admin, Customer Service Support, and Executive Assistant, I specialize in managing complex schedules, handling correspondence, organizing documents, and providing seamless support to both executives and clients. I am detail-oriented, highly organized, and capable of working independently with minimal supervision. My experience also includes providing administrative support for a real estate company. My goal is to deliver high-quality administrative support to executives while streamlining their workflows. In addition to my administrative expertise, I have a strong background in handling customer complaints and queries, ensuring smooth and professional interactions with clients. I’m here to provide top-tier executive assistance, so you can focus on your business’s growth and strategic priorities.
    Featured Skill Customer Engagement
    Customer Service
    Customer Satisfaction
    Administrative Support
    Data Entry
    Google Workspace
    SAP CRM
    Customer Support
    Real Estate Virtual Assistance
    Travel Planning
    Microsoft Office
    Microsoft 365 Copilot
    Calendar Management
  • $10 hourly
    Hi, I am Liaqat. I am a skilled and experienced content writer with a passion for creating high-quality, engaging content that resonates with readers. With a background in Vertex Company I bring a unique perspective to my writing that sets it apart from the rest. My writing style is versatile and adaptable, allowing me to create content for a wide range of audiences and platforms. Whether I'm writing blog posts, articles, social media content, or marketing copy, I always strive to deliver content that is informative, entertaining, and well-researched. In addition to my writing skills, I am also highly organized and detail-oriented, ensuring that all of my content is delivered on time and to the highest standards of quality. I am able to work independently or as part of a team, and I am always open to feedback and collaboration to ensure that my content meets the needs of my clients. Overall, I am a dedicated and passionate content writer who is committed to delivering top-notch content that drives engagement, builds brand awareness, and supports business goals.
    Featured Skill Customer Engagement
    Customer Satisfaction
    Customer Retention Strategy
    Customer Support
    Customer Service Training
    Email Copywriting
    Online Research
    Company Research
  • $15 hourly
    I'm new into proofreading but I do everything I can to give great work for the customers. If you need any help associated with proofreading I can offer my services.
    Featured Skill Customer Engagement
    Project Management Support
    Customer Service
    Social Media Management
    Social Media Advertising
    Social Media Ad Campaign
    Marketing Plan
  • $25 hourly
    Greetings! I'm Abdel Nacer, I'm a highly skilled and experienced marketing specialist with expertise in SEO, Facebook Ads, Graphic Design, Social Media Management, and CRM installation and management. Throughout my career, I've collaborated with businesses of all sizes—small, medium, and large—empowering them to conquer their digital objectives and grow their businesses through effective marketing strategies, through my skill set and expertise. My expertise in SEO allows me to optimize websites for search engines, increasing their visibility and driving traffic to their sites. I'm also well-versed in creating and managing Facebook Ads that convert and designing stunning graphics that catch the eye and communicate key messages. Also as a GOHIGHLEVEL CRM expert, here's how I can elevate your digital presence: ✅ Complete Sales Funnel ✅ Responsive Website Development ✅ Product Integration ✅ Streamlined Appointment Setup ✅ Innovative Landing Page Design ✅ Effective Upsell and Downsell Strategies ✅ Seamless Payment Integration ✅ Account Setup and Management ✅ Strategic Triggers Implementation ✅ Workflow Optimization ✅ Precision Campaign Setup ✅ Targeted Email Marketing ✅ Engaging Forms and Surveys ✅ Intelligent Chatbot Integration ✅ Seamless Gohighlevel Integration ✅ Comprehensive Membership Setup ✅ Hassle-free Course Upload Let's transform your digital landscape together!
    Featured Skill Customer Engagement
    HighLevel
    Payment Gateway Integration
    Social Media Advertising
    Graphic Design
    SEM Campaign Setup
    Web Design
    Email Marketing
    Project Workflows
    SEO Content
    Lead Generation
    Facebook Ad Campaign
    Sales Funnel
    CRM Automation
  • $5 hourly
    Hello, I’m a skilled and highly organized virtual assistant with a passion for efficiency and client success. With a background in customer support, I thrive in helping small and large-scale businesses and professionals maximize their business efficiency. I offer a wide range of virtual assistant services including: Email and calendar management Customer support Data analysis Social media handling Canva Admin Support Moreover, I pay attention to detail, problem-solving skills, and adaptability to add value to my clients; business and streamline their operations and achieve their business goals. Feel free to contact me to get the best support for your business.
    Featured Skill Customer Engagement
    Office Administration
    Social Media Management
    Customer Support
    Social Media Copy
    Social Media Advertising
    Social Media Content
    Content Writing
    Virtual Assistance
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