11 Best Customer Engagement Freelancers For Hire In Alberta

Check out Customer Engagement Freelancers in Alberta with the skills you need for your next job.

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$40 hourly
- 4.8/5
- (1 job)
I am a Bachelor of Commerce in Human Resources graduate from Athabasca University. My goal is to develop the next leaders and build their capabilities to be driven leaders of tomorrow. I strive to foster a communicative and open dialogue between myself and clients I work with to make your resume and LinkedIn profile shine. I have experience in recruitment and know what organizations look for when it comes to your application. Cover letters are something I strive to help you improve. Let me work with you and help you make your resume the best it can be to land your next dream job. I always lead with passion, being approachable, and by having a caring attitude. I challenge myself to always find ways to better myself within the workplace and my personal life.

Customer Engagement
Employment Law
Mathematics Tutoring
Company Policy
Proofreading
Change Management
Academic Editing
Human Resources Compliance
Benefits
Human Resources Consulting
Customer Service
Communications
HR & Business Services
Human Resource Management
Finance & Accounting
$30 hourly
- 5.0/5
- (46 jobs)
Greetings!👋 As a Top Rated Plus freelancer, I've had the opportunity to showcase my extensive social media management experience combined with my passion for photography and writing. Armed with these skills and a natural knack for customer service, I've been able to successfully deliver above and beyond my clients needs and expectations. After investing 4 years into education and a decade into the hospitality marketing industry, I decided to kickstart my own boutique social media marketing agency. This has enabled me to work with companies outside the hospitality industry and earn a greater understanding of additional businesses in general. They including e-commerce brands, ski resorts, construction companies, law firms, retreats, hospitality companies and many more! My clients can rely on me for the following expertise: ▸ Social media content creation ▸ Effective and compelling copywriting ▸ Social media marketing across Facebook, Instagram, Twitter, Youtube, LinkedIn, TikTok and Snapchat ▸ Social media account management across all platforms ▸ Strategically designed content calendars ▸ Organic account growth that creates ENGAGED and TARGETED communities of potential customers ▸ Paid ad strategies, creation and implementation and monitoring across all platforms ▸ Regular strategy meetings ▸ Analytics reports Don't see what you're looking for? Just ask! My goal is to make your company's social media marketing dreams a reality. I pride myself on my excellent communication skills and an undeniable ability to provide next level customer service. I'm grateful that you took the time to read this far and I'd love the opportunity to provide your business with same style of attention grabbing content! Thank you for your consideration!

Customer Engagement
Community Engagement
Social Media Optimization
Content Creation
Photo Editing
Marketing Strategy
Community Moderation
Photography
Content Marketing
Copywriting
Social Media Management
Social Media Advertising
Community Management
Social Media Marketing
$50 hourly
- 0.0/5
- (0 jobs)
🌻 Hello there! I'm Kajal — a highly skilled and innovative freelance designer who's passionate about creating engaging experiences. With a knack for graphic design, web design, and product design, I bring a blend of creativity and collaboration to every project. I thrive on working closely with clients to bring their visions to life, and I'm always eager to explore new opportunities where I can contribute my dynamic creativity and strategic vision. Let's create something amazing together!

Customer Engagement
Canva
Presentation Design
Public Speaking
Marketing
Pitch Deck
Startup Company
Figma
Wix SEO Wiz
Wix
Web Design
Entrepreneurship
$15 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE To seek a any job position in line with my skills a nd experience where I can develop and enhance my skills by putting all efforts in the work assigned to me where I can grow along with the organization and will give me a chance to be a part of the team that contributes towards the growth of the organiza tion.

Customer Engagement
Computer Operating System
Accounting
Accounting Basics
$25 hourly
- 0.0/5
- (0 jobs)
Results-driven Computer Science Engineering graduate with over four years of hands-on experience in implementations, quality assurance, customer engagement, and management. Certified ServiceNow System Administrator proficient in both development and quality assurance. Known for possessing a growth-oriented mindset and a track record of effectively overcoming challenges. Currently pursuing Project Management studies in Canada to complement existing skills.

Customer Engagement
JavaScript
CSS
HTML
Azure DevOps
Team Management
Testing
ServiceNow
$25 hourly
- 0.0/5
- (0 jobs)
Experience Summary * SAP Certified Development Specialist - ABAP for SAP HANA 2.0 * SAP Certified Development Associate - ABAP with SAP NetWeaver 7.50 * Over 9 years in SAP Application Development with a focus on Implementation, Production support, and enhancement projects in FI, HCM areas . * Expertise in OData creation and maintenance for Fiori applications. * Proficient in new ABAP syntax with Suite on HANA, CDS Views . * Hands-on experience in Smart Forms, SAP Scripts, Adobe forms, and Data migration techniques like BDC, LSMW. * Strong exposure to SAP Enhancement technologies, including BADI, User Exits, BTE. * Worked on various interfaces such as file, RFC, BAPI, and ALE-IDoc . * Expert in Performance tuning, optimization techniques, and SQL queries. * Strong troubleshooting, debugging, and problem analysis skills.

Customer Engagement
Data Entry
Data Extraction
SAP Fiori
SAP FI
SAP
SAP ERP
SAP Programming
ABAP
$20 hourly
- 0.0/5
- (0 jobs)
I'm an Analyst experienced in supporting a variety of organizational roles such as Budgeting, Costing and Project Support. I'm looking to supplement my experiences in Finance or in an unrelated industry in any role. I am interested in helping clients resolve their issues whether in a financial, customer service, or technical capacity. I'm open to learn about new businesses and have a tremendous amount of transferrable skills that can be utilized in many companies. - Experienced Finance professional supporting remote clients - Detail oriented - Regular communication with clients is strongly supported - Can work independently or part of a small or larger team - Experience in work environments that upholds the strictest privacy policies - Strong Excel, Word, and MS Office - Flexible scheduling in the evenings and weekends

Customer Engagement
Presentations
Online Help
Active Listening
Communication Skills
Telephone
Email Management
Finance
Microsoft Office
Microsoft Excel
Company Research
Market Research
Virtual Assistance
Data Entry
$17 hourly
- 0.0/5
- (0 jobs)
I have worked with the public all my life. I currently working as a Lifeguard /swim instructor. I can teach people new skills, write, proofread, be a virtual assistant, and I have a very soothing voice for voice overs. I would be a great asset to any project.

Customer Engagement
Proofreading Feedback
Editing & Proofreading
Proofreading
Beta Reading
Email Communication
Quiz Writing
Writing
Communication Skills
Communications
Leadership Skills
Customer Care
Phone Communication
Customer Service
$20 hourly
- 0.0/5
- (1 job)
Hello! I'm Cindy, a dedicated and detail-oriented Data Entry Specialist with a passion for ensuring accuracy and efficiency in every task. With many years of experience in data entry, administrative support, and management, I’ve developed a sharp eye for detail and a commitment to delivering high-quality work on time, every time. What I Offer: Accuracy & Precision: I excel at entering large volumes of data quickly and accurately, with a strong focus on minimizing errors. Efficient Data Management: I’m proficient in using various data management tools, including Excel, Google Sheets, and many more specialized databases. My experience includes data cleansing, formatting, and organizing complex data sets. Confidentiality & Security: I understand the importance of handling sensitive information with the utmost care. Your data will always be treated with strict confidentiality. Communication & Collaboration: I believe in maintaining clear and open communication with my clients to ensure that all expectations are met. I’m almost always available for updates and feedback to make sure the final product aligns with your needs. Skills: -Data Entry -Data Management -Excel & Google Sheets Proficiency -Typing Speed: 65-70 WPM -Data Cleansing & Formatting -Administrative Support -Attention to Detail -Confidential Data Handling Why Choose Me? I’m not just here to complete tasks—I’m here to help you achieve your goals by providing reliable and accurate data entry services. Whether you need help with ongoing projects or one-time tasks, I’m ready to take on your data entry challenges with enthusiasm and dedication. Let’s connect and discuss how I can assist you with your data entry needs. I’d be so pleased to contribute to your success!

Customer Engagement
Data Cleaning
Data Management
Data Entry
Customer Care
Telemarketing
CRM Software
Email Outreach
Social Media Engagement
Email Management
Conference Call Transcription
Call Center Software
Chat & Messaging Software
Community Management
Customer Service
$4 hourly
- 3.4/5
- (3 jobs)
For the last 5 years, I've been working in a BPO Company. I was a Customer Service Representative in a US Travel account during my first year in the BPO Company. I’ve dealt with inbound customer service phone calls, acting as the liaison between the customers and the Company. I was responsible for resolving customers' complaints or queries regarding their reservations like cancellations, exchanges, refunds & sometimes help them book a new reservation. Making sure that the customer was fully aware of the updated terms and conditions of their existing reservations. With excellent & world-class customer service experience provided to the customers, I was recognized as one of the top-performing agents with the highest CSAT earned. Aside from providing voice support for Customer Service I also provided back up support for email, chat, and escalation calls. After a year, I applied to the Sales account to gain more knowledge of the business. I became a Sales Representative for 2 years. I book reservations (flight, hotels, cars, and other activities), receive calls mostly from US-based customers. I promote and sell the said products & made sure to highlight the benefits that the customers are getting in line with their established needs. I always keep in mind to establish and maintain positive business and customer relationship & provide good quality of service to increase the number of repetitive customers and hopefully attract new or more customers. By doing all this, I could then contribute to the company as it will for sure boost the top-line revenue growth or maximize their profit. I was a consistent top performer and hit the client targets month over month on conversion, average booking value & AHT. My Assistant Operation Manager (AOM) recommended me to be promoted as a Quality Assurance Analyst in the same account. I was working as a Quality Assurance Analyst for two (2) years. My primary task is to monitor recorded calls and provide actionable insights. Through this, I can gather the information that helps improve agents' performance. I also contributed to developing evaluation programs that enhance the Operation Team's output. I made sure to establish the root cause of the issue that arises in every call, provide possible solutions, and provide actionable insight for the performance improvements of the agents. Every first day of the week, I made time to provide feedback to the teams assigned to me regarding their performance the previous week individually and as a team. I relayed to the agents the positive behaviors that they were able to display on their call and the behaviors that they must improve for them to enhance the quality of service that they are providing to the customer. After the coaching or feedback that I provided to the agents their call handling skills improved a lot that resulted in them hitting the client metrics or targets for conversion, booking value, and AHT. With my excellent performance as a Quality Analyst, I was recognized as one of the Top Quality Assurance Analyst of our team. I am also required to do phone time to be able to track and relate myself to the common issues that the agents are facing, making sure to leave nothing but promising experience to the customers and went beyond the client metrics targets since it has been my passion to be an asset to the company. I believe that my previous experiences molded me to become an individual who is capable of performing a job that correlates with providing good quality customer service and sales experience to the customers. I have in-depth knowledge of the right behaviors or skills that an agent needs to display when taking customer service and sales calls which is why I'm a good role model to others. With my solid 5 years of working experience in the BPO industry in the field of Customer Service, Sales, and Quality Assurance I have acquired multiple skills or skill sets that I can definitely impart to my clients or customers in order for their business to achieve growth and success.

Customer Engagement
Email Communication
Customer Retention
Email Support
Active Listening
Customer Service
Sales
Administrative Support
Transaction Data Entry
Phone Communication
$30 hourly
- 0.0/5
- (0 jobs)
I began my professional journey as a teacher, imparting knowledge in Physics and Mathematics to students from grades 8 to 12. Seeking greater career growth and new challenges, I transitioned into the administration sector within an immigration agency. Here, I honed my multitasking abilities, taking on diverse roles such as proctoring at an international exam test center for the Pearson Test of English, training students for IELTS and PTE exams, and handling various administrative tasks. In addition to these responsibilities, I supervised teams within the test center, managed office documents, and assisted clients with their study visa applications. My role also included helping clients craft compelling statements of purpose for studying abroad. This breadth of experience has equipped me with a unique blend of teaching, administrative, and client service skills, allowing me to excel in dynamic and fast-paced environments. Throughout my diverse career roles, I have developed various skills, including excellent communication and interaction, problem-solving, and written communication. Recently, I completed my Professional Certificate in Business Analysis from MacEwan University, an IIBA-recognized certification. This course has provided me with a unique skill set in business writing, public speaking, and the ability to understand and work in the Canadian workplace with a DEI model. Additionally, I have gained crucial skills in business analysis, specifically in elicitation and collaboration, strategy analysis, and solution requirements, through my work on two capstone projects. These experiences have enriched my professional knowledge and prepared me to contribute effectively to any team or organization.

Customer Engagement
Customer Relationship Management
Microsoft Visio
Lucidchart
Microsoft PowerPoint
Microsoft Word
Microsoft Excel
Problem Solving
Customer Experience Management Software
Decision Making
News Writing
Food Writing
Writing
Blog Writing
Communication Skills
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