Hire the best Customer Engagement Freelancers in England
Check out Customer Engagement Freelancers in England with the skills you need for your next job.
- $75 hourly
- 5.0/5
- (14 jobs)
✅ 13+ years of experience in IT & Software Solutions 🏢 Ex-Bank of England & $1M Startup Exit 🚀 Expert with: • HubSpot (certified partner) - since 2017 • Zapier - since 2018 • Zendesk (certified partner) - since 2017 • Intercom - since 2018 I work with businesses to streamline workflows, automate tasks, and integrate powerful software solutions, resulting in enhanced productivity and improved customer experience. I'm also experienced with Aircall, JustCall, WhatsApp Business, Tidio, Asana, Xero, Slack, Rezdy, Google Sheets, Google Analytics, Google Ads, Meta Ads, TikTok Ads, WordPress, Elementor and WooCommerce. ⚡With over 13 years of experience, I bring a wealth of expertise to transform your business. I can help streamline workflows, automate tasks, save time, reduce costs, and increase output. I specialise in analysing current internal processes, identifying inefficiencies, and implementing solutions. ⭐ You'll receive a 5-star service. With over 200 5-star Google reviews for my previous business, I've earned the trust of clients, including Google, KPMG, Deloitte, Dior, LVMH, Salesforce, and monday.com. 🌍 I've helped businesses across various industries, including SaaS, e-commerce, hospitality, travel, banking, finance, manufacturing, crypto, education, local services and retail. My tailored solutions focus on improving internal processes, optimising technology, and enhancing customer experiences. 🤝 You'll work directly with me, and we can communicate via Upwork, Slack, Teams, or WhatsApp.Customer EngagementMarketing AutomationCustomer OnboardingCustomer AcquisitionSoftware IntegrationAutomationCustomer ExperienceBusiness TransformationCRM SoftwareLive Chat SoftwareZapierDesktop ApplicationSlackZendeskHubSpot - $60 hourly
- 5.0/5
- (5 jobs)
Hi there! 🤝 I've got 12+ years of experience working in fast-growing SaaS environments, focusing on product, GTM and effective brand messaging. I exited my own PropTech business and now help other innovative SaaS businesses carve out their own success. I've worked with brands such as the DXC group and heavily funded startups like MoneyHub. ✅ Growth Strategy ✅ Customer Success (onboarding through to delivery, planning and implementation) ✅ Business Plans and Pitch-Decks ✅ Email Sequencing ✅ CRM Support ✅ Customer Retention Management and Strategies ✅ Copywriting for Marketing and Sales ✅ Content for Blogs, Website, Articles ✅ GTM Strategy and Implementation ✅ Linkedin Growth Specialist ✅ ICP Definitions ✅ Strategic Planning ✅ Property Software Specialist I've been successfully consulting for a number of years and all my clients have come through word-of-mouth. I'm new to Upwork and I'm excited to start connecting with all the great businesses here.Customer EngagementStartup PitchbookStartup ConsultingProduct FormulationReal EstatePartnership DevelopmentStrategic PlanningCustomer ExperienceLinkedIn Lead GenerationEmail AutomationVoice & Tone ConsistencyProperty Management SoftwareCopywritingEntrepreneurshipSaaS - $14 hourly
- 5.0/5
- (10 jobs)
Hi, I am Mariam I bring in a total of four years of professional expertise with Monstafell Solutions. I currently reside in London and have completed my Bachelor’s in business administration with a band 8 in IELTS. I have worked on a number of B2B and B2C campaigns for businesses in the IT, dental, remodeling, real estate, Trust funds, various clubs, solar, and investing sectors. I have communicated with warm and cold prospects via calls, chat, and email in order to schedule meetings with the sales staff. Also experienced working as a transaction Coordinator for a Real estate company. I've worked with CRMs like Phone burner, Ring i.o., Salesloft, Hubspot, salesmate, woo-sender, and Go high level. I've worked with data entry tasks as well. I am a quick learner and a fast problem solver. I don’t only identify problems but i also try to give alternative solutions. You’ll find me to be extremely diligent to reach work satisfaction and completion Experience apart from upwork: - SALES AND MARKETING MANAGER The Automators.Customer EngagementTechnical WritingCreative WritingActive ListeningTelemarketingReport WritingCold CallingWritingTelemarketing ScriptwritingArticle WritingCustomer ServiceEssay WritingSocial Media EngagementScheduling - $18 hourly
- 4.9/5
- (20 jobs)
⭐ TOP RATED VIRTUAL ASSISTANT / SOCIAL MEDIA MANAGER ⭐ Are you looking for a trusted Virtual Assistant / Social Media Manager to help you gain more time back within your business? In short, why me? ✔️Top Tier Communication and Organisation ✔️Experience within VA and Social Media Management ✔️Top rated and reviews “Superstar to work with” “This is my 2nd time working with Hannah and it’s been a pleasure once again” “Highly recommend” My passion is communicating with customers, and building a professional rapport to ensure I deliver value to the best of my ability. Virtual Assistant Services 📍Data entry 📍Email/Diary management and scheduling 📍Proof Reading 📍Saving you hours per day Social Media Management Services 📍Posting content as required 📍Content creation 📍Instagram reels creation 📍Tiktoks 📍Monitoring and replying to DMs and comments 📍Posting stories daily If you require any examples of my work, I am happy to provide! Looking for a confident and friendly individual to help your day-to-day work? Get in touch.Customer EngagementVideo EditingResearch & DevelopmentSocial Media ManagementLinkedInRecruitingSocial Media MarketingAdministrative SupportCommunications - $76 hourly
- 5.0/5
- (3 jobs)
I am an Online business manager currently taking on new clients and can offer short-term, and long-term support to help you grow your company. I limit the number of projects I work on to ensure I deliver you the best possible results. I have multifaceted experience across the leisure, hospitality, and wellness sector, at a senior level and can tailor my approach to a wide range of people. I have successfully transitioned multiple businesses through periods of change by delivering supportive management and coaching and evolving teams into healthy target-driven units, but also pulling up my sleeves and getting stuck in. I offer a strong balance between customer focus and achieving revenue targets, helping maintain strong long-term relationships. I am approachable, balanced, hard-working, and adaptable.Customer EngagementProject ManagementBusiness OperationsEvent PlanningLead GenerationCustomer AcquisitionSales PresentationCustomer ServiceRelationship ManagementTeam Management - $40 hourly
- 5.0/5
- (1 job)
Hi there! I'm Daniya, a dedicated and experienced customer success manager with a passion for understanding and meeting the needs of clients. At CodeLyft, I work closely with our team of talented data scientists and software engineers to deliver high-quality solutions to our clients. With a background in customer service and a deep understanding of the tech industry, I excel at building and maintaining strong relationships with clients, identifying their needs, and working collaboratively to find the best solutions. Whether it's answering questions, providing guidance, or addressing concerns, I am committed to ensuring that our clients receive exceptional service at every stage of their engagement with us. If you're looking for a reliable and skilled customer success manager who can help you achieve your goals, look no further! I'm excited to bring my expertise and dedication to your team and help you achieve success.Customer EngagementContract ManagementCustomer DevelopmentCustomer Acquisition - $75 hourly
- 5.0/5
- (3 jobs)
I am a seasoned Email & Mobile Marketing professional with extensive strategy and operational experience across real estate, e-commerce, travel & hospitality, non-profit, finance and pharmaceutical sectors. I've spent the last 10 years specializing in CRM and have proficiency in a range of CDPs and ESPs including Mailchimp, ActiveCampaign, Klaviyo and Braze. I can unlock growth for your business by creating customer-first, data-driven, and human conversations at scale. If we work together, I'll ensure your Email & Mobile programs: - Attract, convert and retain more customers - Have a clear call to action, compelling copy and template design - Leverage segmentation to reach the right audience at the right time - Create 1:1, personalized conversations at scale with automated flows and targeted campaigns Whether you're just tapping into CRM or looking for ways to optimize your existing programs, I can: - Audit existing campaigns and setup - Complete a comprehensive customer journey map - Define a successful CRM & Lifecycle marketing strategy - Create key audience segments - Automate ongoing and triggered campaigns - Build and manage a recurring campaign schedule - Unlock personalization opportunities - Provide testing, launch and analytics support to break down results into actionable next steps - Develop assets including design and copywriting I'm a direct and proactive communicator, and will fully manage your brief from start to finish. Note: I am new to Upwork and my Work History on the platform will reflect that. I'd be more than happy to complete a case study or initial project prior to beginning any work.Customer EngagementProduct MarketingCustomer AcquisitionAudience SegmentationSMSDocumentationCustomer Lifecycle MessagingMobile MarketingCustomer SegmentationContent StrategyCRM SoftwareCustomer RetentionCRM DevelopmentCRM AutomationEmail Marketing - $40 hourly
- 4.6/5
- (6 jobs)
⭐️⭐️⭐️⭐️⭐️ ‘Well, this has got to be the saddest email I’ve received for a while! I'm absolutely guttered. Your efforts will not be forgotten and please know you’ve been an incredible support and asset and it's going to be devastating to lose you. You undoubtedly put so much effort and hard work into your work. A huge huge thank you for all time and input you’ve had on our account, out of anyone I've dealt with you’ve always gone the extra mile, it’s something that will be hard to forget and sadly missed. The next account manager needs to know he has some big boots to fill!’ ⭐️⭐️⭐️⭐️⭐️ ‘Thank you for all your help, assistance and patience – you've been invaluable.’ ----- Hi, I'm Jessica, from England.. I am a full-time Executive Assistant with over 16 years of experience in making tasks easier for my clients. I am passionate about using my administrative skills to streamline projects and support teams, and I have supported people in a range of seniority levels, including VP’s, MBE’s, and CEO’s. With this background, I am able to anticipate needs and provide intuitive, top-notch assistance. Whether it’s personal or business support you seek, you can trust me to handle your needs from beginning to end. I have a sharp sense of intuition for recognizing the right moment to ask questions and proactively identify the ideal resources to achieve your goals. From researching various topics to streamline workflow with DocuSign processing and template creation, I will cater to your specific requirements with efficiency and precision. I specialize in complex calendar management, meeting facilitation, and global travel arrangements, and I can make those pesky overflowing inboxes and unsubscribing to the unimportant junk disappear with ease. I'm confident that I can help make your everyday run much more smoothly and sprinkle some magic in your life. I prefer to work long-term, but I am also welcome to short-term projects. I guarantee that all my clients' personal, business, and company information are safe with strict confidentiality measures in place, so you can trust that you're in good hands. 🌟Here are a few highlights of the areas I can help you with: Executive/PA/Virtual Assistance Exceptional Communication Skills Scheduling Appointments Email Management Diary Management Travel Management Creating Presentations Social Media Engagement Computer Proficiency Organisational Skills Updating Database Problem Solving Expertise Planning Customer Service Sales B2B Outreach Major/SME Account Management Handling Complaints Easily Appointment Setting I consider some of my greatest strengths to be genuine, honesty, helpful, reliability, loyalty, conscientiousness and my love of organisation! You can rely on me to get the job done well and on time. ----- ⭐️⭐️⭐️⭐️⭐️ ‘I just want to say thank you for all the help you are currently giving us with regards to our shipping issues. Compared to other representatives we have had over the years you are the best by a mile. It is indispensable to know that the business and I can rely on your expertise and knowledge.’ ----- 🌐 Tech Details: I have use of an Apple Macbook Pro And Dell Microsoft Laptop, I also have a strong wifi connection. Some of the platforms I can help you with include: ✔ Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) ✔ Scheduling (Calendly) ✔ Customer Relationship Management (Hubspot, Capsule) ✔ Event Planning (Eventbrite) ✔ Task Management (Evernote, Trello, Asana, ClickUp) ✔ Cloud Storage (Dropbox, Google Drive) ✔ Admin & Email Management (Google workspace, Microsoft Office, Mailchimp) ✔ Communications (Zoom, Teams, Skype, Slack, Voxer, Whatsapp) ✔ Light Bookkeeping ( Paypal, Stripe, QuickBooks) ✔ Design (Canva) Thank you for learning about me! My primary objective is to bring more success to your business by ensuring it runs smoothly. I treat your company as if it were my own and provide top-notch support to meet your needs and those of your customers. Contact me now, and let's work together to determine how I can best add value and make your life much easier. I look forward to increasing your sales and freeing up more time for you! Jessica Whatmoor-CookeCustomer EngagementTravel PlanningCustomer CareCustomer ExperienceSchedulingEmail ManagementCalendar ManagementTravel ItineraryReceptionist SkillsEmail CommunicationSocial Media EngagementOrganizational BehaviorOrganizational BackgroundExpertVirtual Assistance - $75 hourly
- 4.9/5
- (10 jobs)
Colin provides expertise and capacity in research data analysis and visualisation to deliver actionable insights. Saving you time, engaging your audience and improving your business performance. As a certified Tableau Data Analyst, he is an expert in creating insightful and interactive data visualisations. He enjoys analysing and reporting on quantitative survey data. Building insightful data stories that include key insights for decision making. He has delivered many successful data visualisation projects for a wide range of clients including Local Government, national bodies, charities, research agencies and data start-ups. Building on many years working in Local Government, where he delivered a programme of customer insight, research and consultation to inform service planning and delivery. His specialties are: • Online survey and questionnaire design • Survey data analysis and reporting • Spatial data analysis • Data visualisation design • Dashboard design and build • Training and coaching in data visualisation.Customer EngagementData AnalysisGISSurvey DesignBusiness IntelligenceData VisualizationSQLTableau - $20 hourly
- 5.0/5
- (6 jobs)
🚀 Unlocking Your Brand's Online Potential Are you looking for a digital marketing expert who can propel your brand to new heights in the digital realm? Look no further! I'm Abad, a seasoned digital marketing specialist with a proven track record of delivering results-driven online strategies. What I Bring to the Table: 📊 Data-Driven Decision Making: I'm well-versed in the art of data analysis, utilizing metrics and analytics to drive campaign success. I can decipher the numbers to refine strategies continually. 🔍 SEO Wizardry: I possess in-depth knowledge of search engine optimization (SEO) and can help your website climb search rankings organically, boosting traffic and conversions. 💡 Social Media Sorcery: My expertise in social media marketing will help your brand establish a strong online presence. From content creation to community management, I've got you covered. 📧 Email Marketing Excellence: Crafting engaging email campaigns, segmenting your audience, and optimizing open rates are my specialities. Your email list will turn into a valuable asset. 💰 PPC Proficiency: I'm a wizard with pay-per-click advertising (PPC) on platforms like Google Ads and Facebook Ads. I'll maximize your ROI while minimizing costs. 🌐 Web Design & Content Strategy: If your website needs a facelift or your content strategy a makeover, I can work with you to enhance user experience and create compelling content. 🤖 Marketing Automation: I'm well-versed in automation tools, ensuring your marketing efforts are both efficient and effective. Why Choose Me: 📈 Proven Results: I've helped businesses from various industries increase their online visibility, lead generation, and revenue. Check out my portfolio for success stories. 🤝 Client-Centric Approach: I believe in open communication, transparent collaboration, and tailoring strategies to your unique needs and goals. 🏆 Continuous Learning: I'm dedicated to staying up-to-date with the latest trends and technologies in the digital marketing landscape, ensuring you benefit from cutting-edge solutions. 🌍 Global Experience: I've worked with clients worldwide, so whether you're a local business or a global brand, I can cater to your needs. Let's work together to harness the power of digital marketing and grow your business. Reach out to me, and let's discuss how we can take your brand to the next level. Your success is my priority! Regards: AbadCustomer EngagementCustomer ServiceAmazonCustomer SupportCustomer SatisfactionAmazon Seller Central - $15 hourly
- 5.0/5
- (4 jobs)
An experienced Technical support specialist with expertise in Microsoft 365 and Google cloud services. I have a great knowledge of Microsoft Cloud offerings and subscriptions, with the deployment and use of Microsoft collaboration applications including Outlook, OneDrive, Teams, SharePoint online , Microsoft Azure. Deployed office 365 Suite and support hundreds of users devices and provide end-user training on the use of the Microsoft and Google collaboration tools. An empathetic individual , self-driven and customer-centric, willing to go an extra mile and complete every scope of the project till the client is satisfied. I am detail-oriented and believe that Customer satisfaction is very key for every project. Available to work with prospective clients and be assured to get the best services.Customer EngagementGoogleMicrosoft Exchange OnlineMicrosoft TeamsGoogle Workspace AdministrationData MigrationCloud ComputingOffice 365 - $15 hourly
- 5.0/5
- (3 jobs)
I am a certified e-Business Professional in the Customer Relationship management field with over 10 years of experience in customer management in the Telecommunications, Banking and Health care industries. My other skills are excellent communication Etiquette, answering product questions, data entry, data retrieval , analytical, good listener, resolving customers concerns swiftly and turn angry customers to returning customers, multi-tasking, documentation and phone skills. I am able to work under pressure and with limited supervision. I take customer service and client relationship to a higher level of 100% satisfaction.Customer EngagementCustomer ServiceAmazonCustomer ExperienceCustomer SupportActive ListeningShopifyCommunication EtiquetteCommunication SkillsAdministrative SupportCustomer SatisfactionOrder TrackingGoogle Docs - $40 hourly
- 3.6/5
- (6 jobs)
I have successfully grown TikTok and Instagram accounts to over 150,000 followers in less than a year using a specific strategy which I can share with you. Take a look at my portfolio to see screenshots of results. The key to growing social accounts isn't about trends or dancing, it's about authenticity and consistency. Let's work together to help your social media sky rocket! I have worked with a variety of different businesses such as; Dog Trainers/Walkers Aesthetics/Beauty Hair Salons Dentistry I am articulate and dedicated to my work and spend time getting to know my clients and what exactly I can do to make their life easier. My skills include; - Content Creating - Scheduling Content - Instagram, Facebook, TikTok Management - Engagement and DM Management - Running Paid Ads - Creating Ads - Repurposing and creating content into Reels. I also provide UGC for businesses. I have experiencing in unboxing videos and product promo, please see my portfolio. Thanks and look forward to working with you.Customer EngagementEmail CommunicationInstagram PluginData EntrySocial Media ContentCommunity EngagementVirtual AssistanceInstagram StoryFacebookSocial Media MarketingInstagramPinterestSocial Media Management - $50 hourly
- 0.0/5
- (0 jobs)
Looking to elevate your business with powerful Klaviyo email campaigns, precise segmentations, and effective flows? Let’s work together to turn your email marketing into a powerful tool for growth and engagement! As a Master's-educated marketer with over 5 years of experience in customer retention, I've had the privilege of helping to scale small to medium luxury and mid-range brands in Fashion, Beauty, Jewellery, Homeware, and beyond. My secret weapon? 🤫 Combining the art of crafting visually stunning, captivating campaigns with highly engaging copy and a data-driven approach. Every move, whether it’s font size, image placement, time in-between flows, is strategically planned to maximise your ROI. ⚡ Whether you're starting from scratch or looking to elevate existing flows and campaigns, I'm here to help you make it happen. How I’ll Elevate Your Marketing Efforts: 🥇 Seamlessly fit into your team with clear communication ensuring that targets and deadlines are met 🥇 Craft powerful, high-converting email flows and automations that drive results and boost engagement. 🥇 Design bespoke email templates that perfectly reflect your brand, featuring original, creative copywriting, captivating GIF animations, and more. 🥇 Develop visually stunning pop-ups designed to effectively capture and expand your subscriber list. 🥇 Implement advanced segmentation strategies tailored to your data and business goals, ensuring every email is highly relevant and resonates with your audience. 𝐌𝐲 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐈𝐧𝐜𝐥𝐮𝐝𝐞𝐬: 📧 ✅ Effortless Klaviyo Setup & Integration Get your Klaviyo account up and running smoothly, ensuring everything is perfectly aligned for success. ✅ High-Impact Email Campaigns & Promotions Design and deliver stunning campaigns that don't just look good—they drive results, tailored to your brand's unique voice and offering backed by data-driven decisions. ✅ Smart Email Automation Flows & Sequences Boost engagement with automated flows like Welcome Series, Abandoned Cart, Post-Purchase Follow-Up, VIP, Winback, and more—all crafted to nurture relationships and maximise your sales. ✅ Captivating Brand Storytelling & Copywriting Craft stories and copy that speak directly to your customers, building a loyal community around your brand. ✅ Strategic Campaign Consulting & Direction Receive expert guidance to shape your campaign strategy, ensuring every move you make is strategic and impactful. ✅ Custom, Eye-Catching Sign-Up Forms Capture leads with beautifully designed, responsive sign-up forms that work seamlessly across web and mobile. ✅ End-to-End Email Campaign Management Leave it all to me—I'll handle everything from strategy to design and execution, delivering flawless campaigns from start to finish. ✅ Precision Audience Segmentation Unlock the power of personalization with dynamic segmentation, creating laser-focused campaigns that resonate with each unique customer group. ✅ Data-Driven A/B Testing Optimize your campaigns with smart A/B testing—find the perfect send time, subject lines, and content to boost engagement. ✅ Proactive List Management Keep your lists clean and effective, managing engaged members, VIPs, and more to ensure your messages hit the right inboxes. ✅ Top-Tier Email Deliverability Master the art of deliverability—get your emails past the spam filters and into your audience’s primary inbox, maintaining a strong and healthy campaign performance Can't wait to be part of your team! SCustomer EngagementEmail DesignMailchimpKlaviyoAudience Segmentation & TargetingCustomer Retention StrategyCustomer RetentionCustomer SegmentationAudience SegmentationCopywritingEmail AutomationSocial Media AdvertisingMarketing Analytics ReportEmail Marketing - $20 hourly
- 5.0/5
- (4 jobs)
I'm an experienced manager with enthusiasm and passion when it comes to providing excellent service to customers. I also really enjoy leading teams to achieve results and I am an experienced project manager with the skills to identify key areas for change or development and to initiate and embed new working practices. Whether you're looking for help with management on a short or long term project, or some help with identifying areas for development, I can help! Customer Service Project Management Leadership Budget Management Contact me for help with any projects, management support, coaching or mentoring - I can support you! Let's talk things through and make a plan of action!Customer EngagementVoice ActingBritish English AccentProofreadingManagement SkillsRemotingData AnalysisCustomer ServiceData CleaningData InterpretationCRM SoftwareCustomer SatisfactionProject ManagementBusiness Management - $16 hourly
- 5.0/5
- (9 jobs)
I would describe myself as a professional with excellent organisational and planning skills. Who has over a decade of experience in training, consultancy & delivering high-quality, person-centred support in both a corporate and voluntary organisation setting. I have experience of working in diverse, changing environments which has allowed me to develop high quality administration skills with the ability to prioritise and respond to multiple email inboxes. And become Skilled in Word, Excel, Outlook, Microsoft Teams and Zoom. As a self-starter who prides themselves on meeting goals and deadlines, I pride myself on my attention to detail and my excellent interpersonal skills. These skills alongside my strong communication skills both verbal and in writing, mean I have a strong understanding and ability to work within the requirements of GDPR and the need to work within all organisational procedures in order to efficiently meat any company goals.Customer EngagementFreshdeskTrainingCRM SoftwareTraining DesignWritingLegal ConsultingLegal WritingCustomer OnboardingCustomer ServicePersonal AdministrationContent WritingArticle WritingCopywritingCreative Writing - $30 hourly
- 5.0/5
- (7 jobs)
I'm a devoted Virtual Assistant with 7 years of experience for the BBC, Retreats, Coaches + Online Events/Projects. I can help you with your admin needs and deliver fast, accurate and excellent results. I am a highly experienced, passionate and forward thinking Virtual Assistant + Project Coordinator, proficient in coordinating many elements of a project in order to maximize quality, efficiency and deliver the best results. My previous job roles as Project Assistant and Project Coordinator have strengthened my admin, customer service, email marketing, organisation and social media skills. I am accustomed to working with a diverse range of people, including; high profile experts, presenters, directors, artists & senior members of staff and provide a high level of genuine service, infusing warmth and care into everything I do. Things i can offer support with; -Email + telephone communications - responding to requests, inquiries, orders + issues -Direct message outreach to prospect clients and booking calls -Social Media management -Content creation -Email campaigns + automations -Diary management -Travel + hotel bookings -Spreadsheet creation + basic formulas -Updating/creating/managing WIX website pages -Lead Generation -Updating CRM systems -Profient in; Zoom, G Suite, Google docs/sheets/drive/calendar, Gmail, Zoho, Slack, Trello, Canva, Mailerlite, Calendly, Loom, Airtble, Asana, Lucid Chart, Lastpass, Facebook, Instragram, LinkedIn/LinkedIn Sales Navigator, Airbnb, Booking.com -Any ad hoc tasks My key skills are; -English native speaker with a clear voice -Independently organized and motivated, with the ability to work alone and solve a problem. -Excellent interpersonal & customer service with the ability to understand and demonstrate the art of relationship building. -Proficient listening, verbal and written communication skills -Understanding the needs of a project/production whilst working to strict deadlines and budget restraints -Ability to adapt to new situations, learn new information/software/platforms -Show initiative in responding to challenging & competing work tasks -Collaborative team player and able to follow direction when needed And so much more! Check out my profile to see my professional work experience and send me a message to see how i can help you and your business. P.s I am also a Transformational Life Coach, so have an excellent understanding of the needs of the coaching business, excellent customer relation skills and lots of empathy! I'm also a passionate musician. Lets create magic together! Blessings HannahCustomer EngagementSocial Media EngagementSocial Media ContentSocial Media ChatbotWebsite MaintenanceLife CoachingAdministrative SupportEmail CommunicationVirtual AssistanceCanvaPersonal AdministrationCustomer ServiceCommunicationsEmail Automation - $25 hourly
- 5.0/5
- (3 jobs)
Hi! I have 4 years of experience in Executive Admin Assistance with expertise in streamlining operations, optimizing productivity, and ensuring seamless communication. As an executive assistant, I excel in managing calendars, appointments, and email communications, ensuring efficient workflow and freeing up your valuable time. My strong organizational skills and attention to detail guarantee the maintenance of a well-structured and confidential filing system, keeping sensitive information secure. My Services Include: ✅ Email and Calendar Management ✅Web Research ✅Event Planning ✅Travel Arrangement ✅File organization ✅Transcription and Report writing ✅Data Entry ✅Project Management ✅ChatGPT Research As a Professional VA, I bring a proactive approach to problem-solving and possess excellent research abilities, enabling me to find cost-effective solutions and negotiate advantageous terms with vendors. By leveraging my project management skills, I can handle diverse tasks and facilitate smooth operations, ultimately enhancing your business efficiency. I am not just another assistant; I am a reliable team player who thrives in fast-paced, dynamic environments. You can rely on me for outstanding communication skills, both written and verbal. I will represent your business professionally and provide exceptional customer service. Ready to take your business to new heights? Shoot me a message now and let's discuss how I can add value as your executive or personal assistantCustomer EngagementFreshdeskSlackTrelloPhoto EditingMicrosoft Virtual ServerProduct DevelopmentDesktop ApplicationProject ManagementCanvaGoogle WorkspaceMicrosoft OfficeEcommerceShopifyCalendar ManagementEvent PlanningTravel PlanningAdministrative SupportCustomer SupportCRM SoftwareEmail CommunicationData Entry - $10 hourly
- 5.0/5
- (3 jobs)
Hello, I’m Abigail. I’m a motivated professional that thrives in creativity, learning new skills and perfection. I’ve worked with over 8 Small businesses in the space of 3 years. I specialize in startups as I see and put in all effort to ensure your growth. My Goal is to bring positivity and 100% results no matter the type of project because when you win, I also win. Now let’s look at the skills I’ll be impacting into your business 1. Great communication 2. Familiar with Social media tools 3. Well Organized 4. Team player 5. Familiar with Shopify, Amazon, etc 6. Familiar with Canva 7. Familiar with zoom 8. Pin Interest Growth 9. 100% familiar with Instagram and Facebook marketing 10. Familiar with Microsoft Word and Excel. …. And many more I believe I’m the Right Person for your business Rate is negotiable depending on business needsCustomer EngagementAdministrative SupportWritingContent WritingFreelance MarketingBranding & MarketingCustomer SupportGraphic DesignSocial Media ManagementFacebookInstagram - $16 hourly
- 5.0/5
- (17 jobs)
Digital nomad offering specialist virtual assistant knowledge. I am a confident worker, pro-active and self-motivated. Fluent in all Office programs, all social media platforms and many other diary and management programs. Whilst currently studying Science, Technology, Engineering and Math's at University, I have been achieving part-time study and full-time work. I have a high level of attention to detail with great organizational skills. Recently I have worked on projects that include diary management for a large Office of National Statistics study, social media maintenance for an up-and-coming business venture and helping expand and organise a county sports expansion project. Fun facts about me - I love roller skating and have a cat who is addicted to sniffing used coffee cups!Customer EngagementEmail SupportBooking ServicesContent WritingData CollectionVirtual AssistanceSocial Media ContentCustomer ServiceOffice AdministrationAudio TranscriptionAcademic ResearchData EntryMicrosoft Office - $30 hourly
- 4.7/5
- (2 jobs)
🏆 Top Inbound Remote Sales Closer 🏆 Hello, welcome to my UpWork profile. My name’s Tim, I’m a Remote High Ticket Closer from the UK 🇬🇧 I’ve been working in Sales for the last 8 years across multiple industries such as health & wellbeing, fitness, app start-ups, tech companies and so on. As a high-ticket closer, I have worked in multiple industries, such as real estate, career coaching programs, marketing and design companies, US-based programs and health & wellness. I'm looking for commission-only high-ticket sales opportunities across multiple industries ✅ I work with: Coaches, Course Creators, Fitness Professionals, Marketing Agencies, Tech/AI etc. ✅ 8 years of Sales experience ✅ 2023 I generated £1.8m in sales revenue ✅ My sales approach is consultative (GAP selling) ✅ Comfortable incorporating with your CRMs. ✅ Available 7 days per week ✅ Able to work in most time zones, such as the UK or the US.Customer EngagementSales LeadsSales ConsultingPrice & Quote NegotiationCold CallingHigh-Ticket ClosingSales CallOutbound SalesSales - $45 hourly
- 0.0/5
- (2 jobs)
Hey there! I'm a marketing consultant with a love for content and copy. Having generated excellent results, I truly believe in the value of having content and copy that sets your brand as the clear thought leader in its industry. Build trust through compelling and informative copy, and be the number-one choice for your customers! My specialities are: - Content creation (whether it be for social, email or another channel) - SEO copywriting - Email marketing strategy - Creating marketing funnels - Creating customer personas - Finding a consistent brand tone of voice - Creative copywriting - Project management (Because working with a freelancer should be seamless, transparent and stress-free!)Customer EngagementContent WritingEnglishBrand IdentityMarketingDigital Marketing MaterialsEmail Marketing StrategyCopywritingDigital Marketing StrategyEcommerce WebsiteDigital MarketingMarketing StrategySocial Media MarketingMarketing ManagementEmail Marketing - $19 hourly
- 5.0/5
- (2 jobs)
AVAILABLE NOW DAILY AFTER 6PM UK TIME 10-15 HOURS A WEEK I'm a credit controller with in depth knowledge of credit control, credit limits, accounts receivable and sales ledger /account management. My daily tasks include administration, translation and connecting with customers in German and English both verbally and written via various platforms. I have previously worked for a company that required me to translate travel itineraries, brochures and tickets. ▪️Level 3 in Credit Export and Consumer management ▪️Hard working individual with good level of customer service and administration skills. ▪️Fluent in German and English both verbally and written with previous on-the-job translation experience. ▪️Keen eye for detail. ▪️Several years of data entry and proof reading (data entry) experience ▪️Project management experience ▪️Good working knowledge of Microsoft office products, in particular Microsoft Word and Excel. ▪️Tutoring experience ▪️Vast social media/ internet and Microsoft knowledge. ▪️Fast learner, adaptable and versatile.Customer EngagementOffice 365Customer AcquisitionAdministrateCustomer ServiceTranslationMicrosoft Excel - $30 hourly
- 5.0/5
- (2 jobs)
Quality Analyst 07423696497 Accredited as a High-Performance Software Testing/QA Lead with 11+ years of quality experience in Automation, Functional and Non-functional Testing, Requirement Gathering, Performance Testing, Project Management, Agile Process and team building. Proficient in Software Testing in Writing Test Cases, Create Test Plan, Test Strategy, Test Estimation, Test Execution, Documentation, Analyzing Test Results and Creating Defect Reports, SDLC, STLC Processes, Exit Report and Testing Metrics. Worked extensively in Agile transformation Project in groomed offshore team on the new concepts. Strong Dependent visa analytical, interpersonal skills with the capabilities to grasp new concepts quickly and utilize the same in a productive manner; capabilities to perform under pressure and within strict deadlines.Customer EngagementEnd User Technical SupportGap AnalysisRequirement AnalysisTest ArtifactsTestingQA TestingBeta TestingAlpha TestingTest Results & AnalysisSoftware TestingSQLJenkins - $40 hourly
- 0.0/5
- (0 jobs)
Marketing & Brand Communications Specialist Results-driven Marketing & Sales professional with a diverse skill set encompassing Creative, Organisational and Commercial. With a proven track record of driving success across various industries, I bring a dynamic approach to achieving both brand and business objectives. My ability to seamlessly blend strategic thinking with creative execution has consistently delivered impact solutions, driving brand visibility, revenue growth, and project success. As a goal-oriented individual, I thrive in dynamic environments, leveraging my comprehensive skill set to contribute to the overall success of organizations. Key Area of Expertise * Marketing * Content Marketing * Marketing Strategy * Communications * Project Management * Brand Development * Brand Awareness * B2B Marketing * Performance Metrics * Budget Management * Content StrategyCustomer EngagementCopywritingJourney MappingHospitalityProject ManagementCustomer ExperienceEmployee EngagementEmployee CommunicationsCommunication StrategyBrand StrategyLogo DesignBrand IdentityBrand ConsultingFreelance MarketingMarketing - $80 hourly
- 0.0/5
- (0 jobs)
Hey! I specialise in email marketing, automation, and CRM integration. I help businesses develop automated sales funnels that convert an audience into paying customers. I have experience in the following tools: - MailChimp - Active Campaign - Zoho - Zapier Before starting any project, I’ll delve into understanding your business and its value proposition, ensuring the strategies we implement are aligned with your goals and deliver the results you desire. Check out what my clients say about my work: convertwithkurt.co.uk/resultsCustomer EngagementGoogle SheetsZapierCustomer Relationship ManagementCRM AutomationBusiness DevelopmentLead Capture PageMarketingActiveCampaignMailchimpEmail AutomationLead GenerationEmail MarketingEmail Marketing Strategy - $40 hourly
- 0.0/5
- (0 jobs)
Hi it’s lovely to meet you, by way of introduction my name is Morẹ́nikẹ́ (spelt with the accents). I am a skilled Account Manager who has supported a diverse range of global pharmaceutical companies, managing their internal and external engagement projects and events from budget development to project completion. My key Products and services include: Internal Communications/Events - Webinar management/facilitation - Development of internal awareness posts narrative alignment activities External Communications/Events - Advisory board, expert management and report generation - Symposium/congress event and project management support - 1:1 Engagement support General Virtual Assistant - Email management - Scheduling appointments - General administrative duties - SharePoint organisation and site design (includes hybrid tenancy set up)Customer EngagementInfographicContent CreationQuality ControlReferences & CitationsProject TimelinesPresentation DesignMarket AnalysisMicrosoft 365 CopilotProject ManagementEvent ManagementPromotional ProductsCommunicationsVirtual Assistance Want to browse more freelancers?
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