27 Best Customer Engagement Freelancers For Hire In Florida

Check out Customer Engagement Freelancers in Florida with the skills you need for your next job.

Get started

$99 hourly
- 5.0/5
- (4 jobs)
As an elite digital marketing and content creation expert, I have a proven track record of successfully boosting brands online presence and perception. With over 10 years of experience in creating compelling content and implementing effective digital marketing strategies, I have helped numerous businesses reach their full potential online. My expertise lies in crafting content that resonates with target audiences and drives engagement and conversion rates. With the ability to craft various types of compelling content that not only grab people's attention but also motivate them to take action. From crafting engaging social media posts and email marketing campaigns to developing impactful video scripts, I excel in producing content that resonates with target audiences and drives meaningful results. In addition, I have extensive knowledge of various digital marketing channels, including SEO, PPC, social media marketing, and email marketing. I understand the importance of developing a comprehensive marketing strategy that aligns with business goals and yields measurable results. Whether you're looking to establish your brand's online presence, increase website traffic, or drive sales, I have the skills and experience to help you achieve your goals. Let's work together to take your business to new heights.

Customer Engagement
Critical Thinking Skills
Lead Generation
Marketing Consulting
Microsoft Office
Digital Marketing
Adobe Creative Suite
Marketing Campaign Setup & Implementation
Presentations
Internet Marketing
Graphic Design
Marketing Analytics
Content Creation
ChatGPT
Social Media Marketing
$250 hourly
- 5.0/5
- (23 jobs)
Welcome! 👋 I'm Stefan, an expert in Strategic Implementation with a strong presence in the real estate, software, and environmental sectors. Through my "Mission Control" package, I propel businesses toward significant growth and streamlined operations. A veteran in leading diverse teams worldwide, I navigate the complexities of the 2024 digital economy with ease, positioning your business at the forefront of innovation and global success. 🚀 Mission Control Strategic Package: Gain a strategic edge with my Mission Control package, designed to address the unique challenges of the real estate, software, and environmental sectors. This comprehensive service includes: 🎯 Strategic Consultation: Weekly strategy sessions to refine and execute your business objectives. 📄 Document Crafting: Development of crucial documentation, from sales scripts to strategic plans. 💬 Sales Communication & Enablement: Tailoring communication strategies to enhance your team’s effectiveness and market presence. 👤 Leadership Development: One-on-one coaching to cultivate leadership skills that drive team performance and business growth. ✅✅✅ Why Partner with Me? ✅✅✅ 🔍 Industry Expertise: Deep understanding and hands-on experience in your sector ensure strategies that are not just effective but also industry-specific. 🌟 Proven Leadership: My professional experience highlights my ability to guide significant projects and influence successful outcomes. 🛠️ Customized Solutions: Each engagement is tailored to meet the specific demands and objectives of your business, ensuring relevance and impact. Ready to elevate your business strategy? Contact me to explore how the "Mission Control" package can propel your business towards significant growth and success.

Customer Engagement
Salesforce Lightning
Business Operations
Outbound Sales
Business Development
SaaS
B2B Marketing
Software Licensing
Salesforce CRM
Sales
Process Design
Sales Copywriting
Strategy
Scriptwriting
Email Marketing
$40 hourly
- 4.5/5
- (18 jobs)
My name is Renee and I help small business owners get off the marketing struggle bus and teach them how to come up with a never-ending stream of content. When I talk to small business owners, the most common complaint I hear is that they are always struggling to come up with content to market their businesses. This leaves them confused and discouraged, so they just settle for not marketing their business at all. Research shows that 80% of customers look up a business on the internet before deciding to make a purchase from them. This means that if you don't have a solid social presence specifically marketing who you are and what you do, you are losing money. I understand how difficult it can be to have to constantly come up with content and I want to help you get off of the marketing struggle bus and effectively market your business on social media. I have come up with a way to come up with never-ending content and in just a few hours I am able to create content that will last me MONTHS. If you desire to hire a Social Media Manager instead, I am experienced in managing social media accounts. With a background in psychology, and innate empathetic views, I can easily create content for your business in your brand voice. I would love to speak with you more about what type of help you require with your social media business goals.

Customer Engagement
Customer Relationship Management
Social Media Training
Social Media Marketing Plan
Social Media Marketing
Social Media Optimization
Facebook
Instagram
Social Media Content Creation
Social Media Account Setup
Social Media Marketing Strategy
Social Media Management
$35 hourly
- 5.0/5
- (3 jobs)
Organized, creative, and process-oriented professional with experience managing projects, events and sales from ideation to completion. Looking to blend hands-on experience in management and familiarity with project management methodologies in a coordinator-level role. -Skilled at organization, scheduling and management. -Payroll, Sourcing, Recruiting, Onboarding Employees, Crafting Employee Handbook -Available to assist in event planning or entire planning virtually. -Available for virtual fashion styling for all. -Available for copywriting or proofreading.

Customer Engagement
Customer Onboarding
Employee Onboarding
Payroll Reconciliation
HR System Management
Fashion & Apparel
Retail Merchandising
Data Entry
Project Management
Presentation Design
Administrative Support
Google Workspace
Copywriting
Editing & Proofreading
Microsoft Word
$55 hourly
- 5.0/5
- (4 jobs)
Thea is the quintessential Renaissance Woman - well versed in many fields, including: writing, content creation, tattoo, archery, and so much more. As a writer, Thea has fulfilled multiple roles for seven years ranging from published articles, interviews, newsletters, and ebooks. She's dedicated to connecting the reader to the message through elucidative and heart-centered storytelling. Thea has been creating content professionally for 3 years, doing a great deal of videography, photography, unboxing, reviews, while being dedicated to utilizing trends and catering to each brands specific needs. With a lifetime of dedication to art, Thea's talents are best suited for incredibly technical work. Linework and pointillism are her strongest suits, both vetted by a personal standard for precision. Supported by the artistic eye, Thea's tattoo work is incredibly detailed and refined. She's been tattooing for almost 9 years with a large portfolio focused on freehand and precise work. This translates to her tribal body painting services as well - creating one of a kind experiences for both personal parties and large events. As an archer, Thea has been studying the art of traditional archery for 6 years, and within the last year has become a bow technician and a USA certified archery instructor. As an instructor, Thea has been teaching all ages with ease and safety. Since Thea is well versed in these fields, she is ready to offer easy communication, ideas, and an ability to assist in bringing any vision to life. Thea's extremely happy to collaborate in any of these works and has shared that passion with large brands, creative companies, and small businesses alike.

Customer Engagement
Product Testing
Marketing Strategy
Content Creation
UGC
Communication Skills
Creative Direction
Communication Etiquette
Tattoo Design
Writing
$38 hourly
- 5.0/5
- (1 job)
I am multi faceted and experienced in a lot of areas. Providing excellent customer service is always a goal of mine because it is at the foundation of everything we do in life. I take pride in my work and can be of help to you! • I’m detail oriented • provide quality work • meet deadlines • exceed work performances • communicate effectively

Customer Engagement
Social Media Engagement
Administrative Support
Insurance Claim Submission
Virtual Assistance
Prescription Refills
Online Community
Community Engagement
Medical Billing & Coding
Data Backup
Social Media Evaluation
Email Communication
Data Entry
$56 hourly
- 5.0/5
- (1 job)
Accomplished financial services and fintech professional with knowledge in client engagement, quality assurance, team development, and team leadership. With 10 years of financial service experience, I also hold my Series 7, 63 & 9/10 Licenses from FINRA. In addition, I have outstanding interpersonal communication skills sharpened from over 15 years of customer-facing service experience. I have helped improve customer experience across both established and start-up financial services firms. If you are looking for a set of experienced eyes to provide a fresh point of view, let's connect!

Customer Engagement
Beta Testing
Customer Retention Strategy
FinTech
Customer Experience
Cross Functional Team Leadership
FinTech Consulting
Communication Skills
Customer Relationship Management
Resolves Conflict
Customer Service Analytics
Relationship Management
Customer Onboarding
Risk Analysis
Client Management
$150 hourly
- 5.0/5
- (1 job)
CUSTOMER EXPERIENCE EXECUTIVE A dynamic, enthusiastic, inquisitive Customer Experience Executive who ties CX strategies, data, and insights to organizational goals and metrics. Specializes in tying sales and profitability growth to the customer experience. Amplifies the voice of the customer and maximizes the customer journey to build customer lifetime value. Engages and partners with cross-functional teams using influential communication and empathy. Effectively coaches CX methodology and tools leading to a more proactive approach to filling the customers’ needs. I am a CCXP (Certified Customer Experience Professional) and have earned a CX-PRO. Customer Experience Expertise: • CX Strategic Planning & Implementation • CX Best Practices • CX Key Performance Metrics & Measurement • CX Analysis & Data • Customer Journey Mapping & Customer Lifetime Value • Voice of the Customer Champion • Relationship Management • CX Loyalty & Retention • Customer Centric Culture • CX Training and Development • Employee Engagement • Change Initiator • Motivational Leadership • Influential Communication • Operational Processes & Efficiencies

Customer Engagement
Journey Mapping
Employee Engagement
Business Development
Sales Consulting
Change Management
Business Consulting
Business
Business Analysis
Customer Acquisition
Customer Acquisition Strategy
Customer Development
Customer Analysis
Customer Experience Research
Customer Experience
$50 hourly
- 5.0/5
- (1 job)
Looking for an empathetic listener, motivational/accountability partner, and or goal management support? You found it in me, Marie, an MSW level Social Worker with a concentration in clinical social work from Florida State University. I have over 14 years demonstrated history of success in the nonprofit organization field providing direct service and program supervision to end homelessness. Meeting everyone where they are at is my priority! I am the partner you were looking for to support you in this journey that will honor your readiness level, confidentiality, and help you to discover your motivation.

Customer Engagement
ESL Teaching
Supervision
Program Management
Time Management
Action Plan
Resolves Conflict
Problem Solving
Motivational Speaking
Active Listening
Life Coaching
$50 hourly
- 5.0/5
- (1 job)
I strive to be a Creative and Forward Thinker. I have been described as Strong, Passionate, Hard Working, and Great with People. I'm consistently Setting and Mastering goals in Customer Service, Sales, Marketing and Business Management.

Customer Engagement
Coaching
Sales
Customer Retention
Business Development
Marketing
Training & Development
Graphic Design
Office Administration
Event Planning
Event Management
Customer Service
Sales & Marketing
$40 hourly
- 5.0/5
- (2 jobs)
I've work in the financial sector for more than 10 years. I have experience analyzing capital markets, financial modeling, equity research, executing strategies, sales, and negotiation. Also, focused on risk assessment, problem solving, customer management and exposure in managing trading products. I am very detail oriented and good at prioritizing tasks. Also, I'm really good with people, specially organizing teams and tasks; I am a great team player, and an effective communicator.

Customer Engagement
Customer Service
Family Planning
Lean Development
Accounting Basics
Financial Trading
People Management
Sales
Financial Planning
Strategic Planning
Project Management
$80 hourly
- 5.0/5
- (24 jobs)
With over 15 years of experience serving as a Senior Executive Assistant, I have refined my expertise in furnishing high-level administrative support and ensuring the seamless functioning of executive offices. Throughout my career, I have consistently demonstrated an unwavering commitment to precision, solid organizational prowess, and the ability to manage many tasks efficiently. Following my tenure as a Senior Executive Assistant and the attainment of a bachelor's degree in business administration, I embarked on a new professional journey as a Director of Client Success, where I showcased my leadership acumen by skillfully overseeing a high-achieving success team for nearly 8 years. During my time as the Director of Client Success at a startup SaaS company, I garnered recognition for propelling customer success through data-driven strategies, cross-functional collaboration, and transformational leadership. My proven track record extends to enhancing client satisfaction, curbing churn, amplifying revenue, and fostering team growth across diverse client segments, encompassing SMBs, SaaS, Enterprises, and B2B clients. One standout accomplishment involved establishing a success and support team from the ground up, dedicated to delivering top-tier service. My reputation is founded on my ability to achieve high client retention rates and my proficiency in various software applications such as HubSpot, Salesforce, Jira, Totango, Braintree, and ProfitWell. I proficiently managed customer inquiries and concerns, consistently delivering timely and gratifying resolutions. Through my adept leadership and coaching, I nurtured a motivated team that not only exceeded performance targets and achieved outstanding results but also contributed to high retention rates and low churn. The combination of my background as a senior executive assistant and Director of Customer Success positions me as a professional with a distinct skill set. I offer a unique blend of robust administrative abilities, a customer-centric mindset, and exceptional leadership skills. Proficient in relationship management, facilitation of collaboration, and the pursuit of operational excellence, I am wholeheartedly committed to propelling internal and external success.

Customer Engagement
Product Knowledge
Customer Support
Customer Satisfaction
Customer Service
Customer Onboarding
IT Management
Management Skills
Administrative Support
Blog Writing
Clerical Skills
Bookkeeping
Article Writing
Email Communication
Data Entry
$40 hourly
- 5.0/5
- (2 jobs)
As a seasoned Web and Graphic Designer with a deep-rooted foundation in engineering, I bring over 12 years of experience creating aesthetically pleasing and user-centric digital designs. I have punctuated my journey with successful collaborations and leadership roles at renowned organizations such as M Square Designz, Pentaho from Hitachi Vantara, and SunTrust Bank, where I honed my web design and development craft. My expertise encompasses a broad spectrum of technical and creative skills aimed at enhancing brand visibility and engaging customers through compelling online experiences. Holding a distinguished degree in Information Technology, I am certified in several programming languages and software, including Oracle Java, CIW, and Microsoft Professional certifications. As the founder of the Web Software Development & Graphic Design Leaders group in Orlando, I am deeply committed to cultivating a community of professionals dedicated to innovation and excellence in the digital realm. With a passion for merging creativity with technical proficiency, I dedicate myself to creating standout digital solutions that resonate with target audiences and drive meaningful interactions. Let's connect and discuss how we can work together to bring your vision to life and elevate your brand's digital presence.

Customer Engagement
Responsive Design
User Experience Design
User Interface Design
Graphic Design
Web Design
Adobe Illustrator
Adobe Photoshop
WordPress
Figma
Affinity Designer
Adobe Creative Cloud
HTML5
CSS 3
JavaScript
$38 hourly
- 5.0/5
- (8 jobs)
I am a dedicated educator with a strong passion for foreign languages. Originally from Germany, I made the journey to the United States following my high school years. My linguistic abilities include fluent spoken and written proficiency in German and English, while I maintain conversational skills in Spanish. I have gained important international experience working as a teacher in the USA and Central America and as a freelancer doing translation and writing projects. Additionally, I enjoy creating social media content for marketing purposes, but I am versatile and open to all challenges. I've proven reliability and excellent language skills as an administrative assistant and teacher.

Customer Engagement
Curriculum Design
ESL Teaching
Lesson Plan Writing
German to English Translation
English to German Translation
$40 hourly
- 5.0/5
- (9 jobs)
Savvy content creator and manager with the following strong points: • All things content • Brand management • Social media strategy • Brand relations • Copywriting (blogs, social, email, decks, & more) • Newsletter management (creation & management) • Video editing • Content creation & management • Compliance

Customer Engagement
Social Media Plugin
Writing
Website Content
Social Media Management
Social Media Account Setup
Brand Positioning
Blog Content
Press Release
Social Media Content Creation
Brand Consulting
Brand Marketing
$27 hourly
- 4.7/5
- (17 jobs)
I specialize in social media management. I have a certification in social media marketing and Meta community moderation. I have helped various businesses and brands grow via social platforms for a few years. I offer graphic design, content creation, audience engagement, and more!

Customer Engagement
Community Engagement
Social Media Website
Health & Fitness
Community Moderation
Graphic Design
Social Media Marketing
Social Media Management
Social Media Content Creation
Community Management
$35 hourly
- 5.0/5
- (1 job)
I have over 20 years of experience in client/guest facing operations, and specialize in building and strengthening relationships through hands on account management and coordination with all involved teams for the best possible outcome.

Customer Engagement
Office Management
Team Building
Process Development
Administrative Support
Organizational Structure
Data Entry
Phone Communication
Email Communication
Microsoft Office
$30 hourly
- 4.9/5
- (50 jobs)
I have over ten years of experience with social media marketing through various social media platforms. I am also proficient in Word, email handling, chats, transcription, experienced virtual assistant and professional personal assistant. I would be a great asset to your team! Please feel free to contact me.

Customer Engagement
Email Communication
Instagram Plugin
Chat & Messaging Software
Content Marketing
Online Chat Support
Facebook Development
Instagram Story
Facebook
Instagram
Social Media Content Creation
Social Media Management
$46 hourly
- 0.0/5
- (1 job)
Accomplished B2B business development director and career sales leader. Highly effectual start-up experience and new revenue development by adapting sales team practices’ engaging and aligning with customer intent. Proposals echoed buyer end goals leading to purchase outcomes. Introduced SaaS sales demos nailing customer needs from dedicated intel/insight to conversion. Presentations to educate, and nurturing buyers towards long-term customer/partnerships.

Customer Engagement
Business Development
Human Resource Management
Sales Strategy
Lean Startup
Startup Consulting
Customer Experience Research
Customer Acquisition
Sales Development
$50 hourly
- 4.9/5
- (2 jobs)
Hello! My name is Jasmine, but I'm better known as La Copy Queen! I am a conversationalist copywriter, making my copy feel more personalized and warm to the reader. I always say the sale is in the bond and that is what I focus on. I write copy not just for conversions, but also to increase the lifetime value of a customer. My specialty is in email marketing and money-generating content creation. Such as blogs, captions, long-form FB posts, etc. I can do SEO if requested. If you're looking for someone who just writes a 500-word product review, I'm not your girl. But if you're looking to create an experience with your audience, count me in, and let's have some fun!

Customer Engagement
Content Editing
Writing
Copywriting
$75 hourly
- 0.0/5
- (1 job)
Hi, I am Kasey, my company is K. Klein, Artist. Its been a pleasure to create art for the past 20 years in pencil, watercolor and acrylic. As creating happens all of the time organically, on going, can't turn it off. Currently, I am enjoying guiding others to do the same and break past creative road blocks quickly to enjoy the process. One of the ways I love to present art is by creating an experience as well for themes they may be seeking and customize. By up-cycling leather materials i've created six different stencils by hand to use for a session. The concept can help to focus on the materials, on play since the composition is prepped. When it comes to being as eco-friendly as I can in my habits, work, daily items i'm always seeking ways to learn and grow. Nature has always been an important part of life and becomes even more important each day to me. If anyone seeks to have art kits another passion is to buy local, from small business like myself and women owned. I've collaborated with a local potter, on a travel palm palette and water dish. It's beautiful, classic, and one of a kind creation! Other passions include healthy habits, hygiene care as I have over 20 years of experience in the dental field and certified Registered Dental Hygienist. Health, food, art, communication, and teeth I would say are my superpowers.

Customer Engagement
Dental Care
Instagram
Organizational Background
TikTok
Typing
Calming Tone
Canva
Drawing
Hand-Drawn Style
Customer Experience
Organic & Natural Style
Paint
UserZoom
Watercolor
$30 hourly
- 5.0/5
- (3 jobs)
My objective is to gain work experience in a variety of environments and positions and continue gaining knowledge in the areas of conservation, sustainability and all branches of environmental science. I currently have 8+ years of customer service and am looking to expand into data analysis and acquisition.

Customer Engagement
Microsoft Excel
Data Analysis
RStudio
Customer Service
Microsoft Office
Microsoft Word
Customer Satisfaction
Typing
Microsoft PowerPoint
English
$30 hourly
- 5.0/5
- (2 jobs)
Over the last year and a half, I've worked nationally and internationally, running Facebook pages and their accompanying ads. I specialize in lead generation, targeting, retargeting, trafficking, engagement, tracking, audience building, and following up with leads generated. I will, according to your business's needs: - Set up and manage Facebook pages - Create advertising campaigns - Customize target audiences - Generate leads at a low cost per result - Track and report results Whether you want to increase awareness, talk with potential buyers, or see an increase in sales, I can help! I'll do all the work behind the scenes for quality advertising. Share your vision, and we will brainstorm the best way to make it a reality!

Customer Engagement
Ad Creative
Graphic Design
Facebook Ads Manager
Facebook
French
Retargeting
Customer Relationship Management
Lead Generation
Social Media Lead Generation
$80 hourly
- 3.2/5
- (1 job)
I am passionate about learning and development most of my career. I have recently worked at DocuSign as Director of Partner Enablement where I managed sales and technical enablement for partners. In this role, I developed various enablement programs following customer life cycle to improve competency and confidence of partner team through right delivery experience. I have built learning and experience teams from scratch with focus on solving business problems through collaboration. I work closely with HR, ops, sales, PS, CS, marketing, success, and product teams ensuring we have the right resources to enable our learners. I have managed teams of various sizes (2 – 27) in US, EMEA, APAC, and LATAM. For me, providing the right experience is one of the key solutions to increase engagement, retention, and have direct influence on business outcomes. Therefore, I always view and take training as a component of success of an organization and feel pride in my work when I see it has direct impact on lot of people. I have experience in managing department budget, revenue, and improving margin through new and creative offerings. I have developed and executed learning strategies, managed learning experience technology roadmap, managed partner portal, managed vendor relationships, run development as well as operational side of the learning business and coached/mentored several team members.

Customer Engagement
User Experience
Management Skills
Leadership Skills
Elearning Design
Business Management
Sales Development
Training & Development
Customer Acquisition
Microsoft Project
Learning Management System
Team Building
Project Management
Strategic Plan
$25 hourly
- 5.0/5
- (1 job)
Hello! I am a young freelancer and a partime homeschool teacher. I have worked in many fields including customer service, retail, teaching and tutoring. I am growing my experience in writing and editing, supporting artists, and working with children are all my greatest passions. I am looking for experience! I have creative and engaging ideas. If you have a problem, I will find a solution. I have education in psychology that gives me unique skills in creating content that is engaging and memorable to many audiences.

Customer Engagement
Tutoring
Sales
Creative Writing
Life Coaching
Creative Direction
$50 hourly
- 5.0/5
- (2 jobs)
I am an accomplished creative writer who was published for the first time in middle school in the early 2000s. I am a proofreading wizard, aiming to bring my skills as a writer and reader to your next project! I am excited to work with you to bring your dreams to life!

Customer Engagement
Customer Experience
Sales Lead Lists
Customer Satisfaction
Sales Call
Microsoft Windows
Smartphone
Customer Acquisition
Sales
Microsoft Teams
Microsoft Outlook
Computer Skills
Customer Onboarding
Phone Communication
Customer Retention
$28 hourly
- 5.0/5
- (5 jobs)
I provide a wide range of services to cater to your business needs: Data Entry Specialist: - Data Entry - Data Verification - Large volume lists update and migration - Web Research - Content editing and proofreading - Translation EN/SP Business Assistant: - Technical writing / Document Specialist / SOP writer - Quality Assurance Specialist - Project Management - Business Operations - Client Relations - Business development - Strategic planning - HR and onboarding processes Virtual Assistance on projects related to: - Administrative Support - Customer Service and Support - Correspondence management - Scheduling - Recruiting staff: reviewing applications, scheduling and conducting interviews, providing feedback to hiring manager About me: - Highly efficient and organized - Strategic thinker - Detail and accuracy oriented - Honest, reliable, responsible, dedicated, confident, and motivated Experienced using Trello, Airtable, Fountain, OpenPhone, Google Workspace, Microsoft Outlook, Slack, MS Teams, Amazon Logistics, Checkr, Indeed for Employers, Zoom Workplace. *Flexible availability to suit your preferred time zone. *Open to short-term and long-term collaboration.

Customer Engagement
Multitasking
Recruiting
Administrative Support
Editing & Proofreading
Data Management
Data Curation
Communication Etiquette
Customer Support
Client Management
Business Operations
Translation
Virtual Assistance
Spanish
Want to browse more freelancers?
Sign up