22 Best Customer Engagement Freelancers For Hire In Massachusetts

Check out Customer Engagement Freelancers in Massachusetts with the skills you need for your next job.

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$35 hourly
- 5.0/5
- (1 job)
🌟 Welcome to My Profile! Let's Craft Your Vision into Reality! 🌟 📝 Communications Expert | Content Creator | Brand Developer Are you seeking captivating content that resonates with your audience and elevates your brand? Look no further! With over [X years] of experience in communications, writing, and brand development, I'm here to transform your ideas into compelling narratives that leave a lasting impression. 🚀 Services Offered: 📧 Emails: Craft engaging and persuasive email campaigns that drive results and foster meaningful connections with your audience. 🎨 Canva Design: Bring your brand to life with visually stunning designs that stand out on any platform. 📚 Articles & Blogs: Deliver meticulously researched and expertly written articles and blog posts tailored to your niche and target audience. 📱 Social Media Posts: Create attention-grabbing social media content that sparks engagement and builds a loyal following. 🌟 Brand Development: Develop a cohesive brand identity that speaks to your values, resonates with your audience, and sets you apart from the competition. 💡 Why Choose Me? ✍️ With a passion for storytelling and a keen eye for detail, I excel at crafting content that not only informs but also inspires and motivates action. 🔍 I possess proficiency in leveraging advanced language models such as ChatGPT for project support, allowing me to efficiently deliver high-quality, customized solutions tailored to meet your specific requirements. 📈 Let's collaborate to unlock the full potential of your brand and drive meaningful results together. Contact me today to discuss how we can bring your vision to life!

Customer Engagement
Social Media Design
Social Media Copy
Biography Writing
Email & Newsletter
Social Media Content Creation
Blog Writing
Social Media Strategy
Newsletter Writing
Creative Writing
Copywriting
$50 hourly
- 0.0/5
- (0 jobs)
Accomplished, genuine and adaptable marketing professional passionate about mission-driven work. Creative and knowledgeable in the integrated use of marketing tactics, strategies, analysis, and project management for non-profit brands and organizations.

Customer Engagement
Community Engagement
Writing
HootSuite
Content Editing
Integrated Marketing
English
Nonprofit Organization
$16 hourly
- 5.0/5
- (13 jobs)
I have many skills especially when it comes to research and writing as well as data entry. Every job I’ve had for the past several years has required data entry skills therefore I have become very skilled at it. I have big attention to detail which is important for success. I’m focused and willing to do any job: big or small.

Customer Engagement
Customer Service
Virtual Assistance
Administrative Support
Microsoft PowerPoint
Mathematics
Email Communication
Microsoft Excel
Data Entry
Google Docs
Microsoft Word
Typing
Accuracy Verification
$35 hourly
- 0.0/5
- (1 job)
Hello, My name is Krishna and I am a dedicated, hardworking business professional with vast, diverse employment background. I possess strong leadership and organizational abilities acquired through rigid Air Force standards. I have 10+ years of experience in business management, executive assistance, and project management. I am dedicated to successfully directing mission/business operations and can easily tailor my efforts to meet your task requirements. I am confident I have the expertise needed to deliver work quickly and efficiently.

Customer Engagement
Administrative Support
Human Resource Management
Business Operations
Content Writing
Defense & Military
Business Management
Customer Service
Payroll Accounting
$10 hourly
- 5.0/5
- (1 job)
Accountability and efficacy are my core values in every working environment. My potential in communication and providing services will take you to the fullest satisfaction.

Customer Engagement
Content Distribution & Promotion
Customer Satisfaction
Customer Service
Server
Analytics
Communication Strategy
$50 hourly
- 5.0/5
- (1 job)
Whether it’s acquiring clients, booking appointments, it can be a nightmare. No one likes minimal results or feeling defeated . Let me take the pressure to get you the clients you seek with maximum exposure using up to date technologies, putting your company in front of the right people that will help increase your bottom line. No need to waste your time and money on going with someone else who will try to make additional fees up out of thin air. We take a holistic approach to digital marketing campaigns, going the extra mile to make your brand shine and attract visitors to your website / platform, standing out from the competition. I am a reliable, experienced, digital marketing freelancer based in Massachusetts. Specializing in search engine optimization, traffic / lead generation, google and facebook advertising, direct marketing, email marketing, conversion optimization and web marketing for clients who want to excel their business. ✅ SEO ✅ Facebook advertising ✅ Google advertising ✅ Conversion base ✅ Lead generation ✅ Company branding ✅ Web & logo design ✅ Email marketing

Customer Engagement
Marketing
Lead Generation
SEO Performance
Customer Retention
WordPress SEO Plugin
Customer Acquisition
Freelance Marketing
Ecommerce Management Consultation
Google Ads
Advertising
Facebook Advertising
Advertising Automation
SEO Content
Expert
$100 hourly
- 0.0/5
- (0 jobs)
An experienced and visionary executive with 20 years of experience in customer success and sales. Whether you are trying to build a customer success team from scratch or restructure your current team I can help: Weather you are trying to build a customer success team from scratch or restructure your current team I can help: • Define a customer success strategy aligned with your business goals • Customer Segmentation Mapping • Create Customer Journey Maps – Onboarding to Renewal • Develop Customer Playbooks • Establish Retention and Renewals Strategies • Improve cross department collaboration with sales, marketing and or product management • Assess the skills of your current team and provide effective coaching programs • Assist in hiring a high performing team

Customer Engagement
Customer Insight Analysis
Customer Segmentation
Customer Onboarding
Feedback & Satisfaction Survey
Sales Leadership
Customer Lifecycle Messaging
Customer Development
KPI Metric Development
Healthcare
Software Development
Contract Negotiation
Leadership Skills
Strategic Planning
Customer Retention Strategy
$35 hourly
- 0.0/5
- (0 jobs)
I'm a full-time, professional writer focused on financial markets, economics, and career development. I am here to help you deliver your message & craft your story with a defined tone, targeted language, and compelling style to optimize reception from your audience. Consider me your personal scribe, willing to assist with anything & everything writing-related. With that said, my specialties include: - Copywriting: 3yrs of experience marked by continued client growth - Content Writing: Full-time job is writing a newsletter with 150k subscribers and growing - Sales/Presentation Scripts: Wrote the sales script still in use during my days as a Financial Advisor for a large Swiss bank - College Essays: Had a part-time job in college where I wrote college essays for students at my high school, siblings of friends, and others. Have 4yrs of experience in this - Resumes: Also assisted with resume creation during college. These requests were less common, but this is also now part of my full-time jobs and one of my deepest areas of expertise - LinkedIn Profiles: Same as above! Have >5k connections on LinkedIn and routinely have inquiries to help others reach the same level

Customer Engagement
Research Papers
Finance & Accounting
Economic Analysis
Sales
LinkedIn Profile
Cover Letter
Resume
College Essay
Comedy Writing
Creative Writing
Writing
Marketing
Ad Copy
Content Writing
$50 hourly
- 3.9/5
- (1 job)
My hope is to continue my career in marketing and using my talent and passion for creative writing, copy writing, and creative copy writing to help your brand grow. I also have experience managing social media accounts including my prior life where I ran the number one social media alcohol brand on Instagram (total engagement).

Customer Engagement
Brand Consulting
Marketing
Brand Management
Business
Branding
Social Media Strategy
Ghostwriting
Brand Identity
Freelance Marketing
Copywriting
Brand Development
Writing
Creative Writing
$12 hourly
- 5.0/5
- (1 job)
If I don't know how to do something I'll learn quickly and try to be as good as possible at whatever the task is. The question is, what's the task you have for me?

Customer Engagement
Customer Experience
Cooking
Social Media Chatbot
$20 hourly
- 4.4/5
- (3 jobs)
I'm a Licensed acupuncturist and Translator/Interpreter for English <-> Japanese, a hardworking and passionate job seeker with strong organizational skills ready to help with your project! - I'm bilingual in both English and Japanese at a native level, with degrees in both languages. - Being an acupuncturist, I have expertise in complementary and alternative medicine. - Personal interests include gaming, manga/anime, drawing and of course, health care.

Customer Engagement
Medicine
Science
Acupuncture
Digital Design
Customer Satisfaction
Language Interpretation
Science & Medicine
Graphic Design
Live Interpretation
$15 hourly
- 5.0/5
- (1 job)
Education professional with administrative experience. Extremely detail oriented and organized. Excellent time management.

Customer Engagement
Data Analysis
Invoicing
Resolves Conflict
Management Skills
Business Management
Analytical Presentation
Information Analysis
Project Scheduling
Business Development
Business
Client Management
Meeting Agendas
Scheduling
Microsoft Office
$25 hourly
- 0.0/5
- (0 jobs)
Product leader and cross-functional manager with demonstrated concept-to-market skills spanning product research, analysis, discovery, requirements definition, feature prioritization, roadmap planning, Agile development, release, training, and go-to-market. Strategic and hands-on individual contributor and team leader who engages with customers, users, and stakeholders to clarify ambiguity and drive alignment around strategy and plans to create high-impact solutions. Equipped with big-picture thinking, diverse perspectives, and data-driven decision-making cultivated from broad experience in product management, startup venture development and leadership, business operations management, and engineering. History of driving exceptional business and customer value creation across various product spaces: # Enabled over 10% annual revenue growth by leading multi-team Agile development initiative to expand accounting SaaS platform capability to capitalize on an untapped market segment. # Collaborated with data science team to define training data set requirements, steer toward value creation, and accelerate development of platform’s first machine learning predictive maintenance offering. # Strengthened market position, boosted customer demand, and enabled acceleration of new product line sales to first $1M in revenue in under 12 months with concept-to-launch cybersecurity feature product management. # Defined business opportunity plans for 2 startup companies, established key partner collaborations, secured over $2M early funding, and steered 12-member development team. Industry Experience: FinTech (Financial portfolio and asset management, Accounting), Business Information and Marketing Data Analytics, Cybersecurity, Computer Networking, Renewable / Sustainable Energy, Energy Management, Manufacturing Product Skills: Enterprise/B2B SaaS, AI/ML/Gen AI/data science product management, opportunity discovery, 0-1 product development, big-picture systems thinking, backlog prioritization, requirements gathering and definition, product roadmap and planning, cross-functional team leadership, go-to-market planning, customer needs engagement, product design, stakeholder influence, collaboration, market research, financial modelling, business planning, innovation management, presentation, project management, mentorship, problem-solving, analysis, data-driven decision making Technical Skills: Agile / Scrum Software Development, Jira, Confluence, Pendo, Asana, Microsoft 365 Suite, Monday, Salesforce CRM, Trello, Slack, ChatGPT, Gemini

Customer Engagement
Jira
Product Backlog
Product Roadmap
Product Management
Business Analysis
Marketing
Product Analytics
Data Analysis
Product Formulation
Business Planning & Strategy
Product Strategy
Agile Software Development
Business Cases
Product Discovery
$24 hourly
- 0.0/5
- (0 jobs)
I am a student and a mom with a strong work drive as well. I am great with multi-tasking while paying attention to detail. I am very familiar with Google and Microsoft computer programs, in Word/Docs, excel, and sheets. I am good with speaking with people as well as prioritizing tasks, working in groups and independently self motivated.

Customer Engagement
Meditation
Writing
Blog
Photo Editing
Video Cleanup
Mental Health
People Management
Customer Support
Human Services Software
Fast Food
Microsoft Excel
Computer Basics
Customer Care
Time Management
$18 hourly
- 0.0/5
- (0 jobs)
-A higher education professional with a focus on community development -Experienced in event planning, budget management, data collection, hiring practices, and training/development -Love having developmental and coaching conversations -Relationship building and creativity are foundational to my work--let's connect! -My full time role requires me to be a jack of all trades so I'm a quick study, too.

Customer Engagement
Crisis Management
Leadership Development
Data Collection
Computer Skills
Customer Service
Training & Development
Hiring Strategy
Problem Solving
Relationship Building
Supervision
Canva
Communication Skills
Budget
Event Planning
$55 hourly
- 0.0/5
- (0 jobs)
Enthusiastic, driven, resourceful, solution-oriented, get-it-done Executive Assistant with the ability to think critically and strategically in a fast-paced, ever-changing environment. I help dot the i's and cross the t's, and ensure things run smoothly. Colleagues know me as an approachable, personable, thoughtful, and responsive collaborator. I use my talents to serve the needs of my team, colleagues, and stakeholders. Talents: Operationally Focused * Strong Organizational, Planning and Time Management Skills * Resourceful (if I can't get it done, I know someone who can) * Personal Assistance * Travel Planning * Project Management * Event/Meeting Planning and Management * Employee Engagement * Business Writing * Autonomous * Adaptable * Analytic * Collaborative * Self-motivated * Proactive * Positive * Superior People Skills

Customer Engagement
Personalized Trip Plan
Administrative Support
Executive Support
Account Reconciliation
Purchase Orders
Employee Communications
Employee Motivation
Employee Engagement
Corporate Event Planning
Wedding Planning
Travel Planning
Event Planning
Calendar Management
Virtual Assistance
$125 hourly
- 0.0/5
- (0 jobs)
CX Strategy, truly listening to your Customers (Voice of Customer), combined with Employee Engagement (EX), produces results and loyal customers. If you want to improve your CX, let's talk! I am an experienced leader adept at cultivating enduring high-trust relationships through value-added customer service, elevating customer loyalty, and safeguarding high-value clients. I leverage my understanding of operations and processes to support high-demand clients flawlessly. An outstanding communicator who understands the big picture, anticipates customer needs, and builds collaborative partnerships, resulting in higher levels of satisfaction and protection of at-risk clients.

Customer Engagement
Operational Planning
Microsoft Dynamics CRM
Sales Writing
UX Writing
RFP Writing
Pension Plan
Leadership Coaching
Asset Allocation Analysis
Investment Strategy
Relationship Building
Relationship Management
Customer Experience
Custody Agreement
Client Management
$42 hourly
- 0.0/5
- (0 jobs)
I'm an experienced market researcher and brand strategist with wide-ranging projects under my belt from local startups to fortune 500 titans. I am passionate about helping businesses and entrepreneurs successfully navigate complex market conditions as they build, establish, and scale. A few examples of what I can do are below: - Build documentation required to pitch + win B2B contracts/partnerships - Identify strategic sales, marketing, and operational priorities - Develop voice-of-customer perspectives and customer journey maps. - 4Ps analysis (Product, Price, Placement, Promotion)

Customer Engagement
Product Marketing
Marketing Analytics
Brand Strategy
Brand Identity
Lead Generation
$40 hourly
- 0.0/5
- (0 jobs)
I am a program specialist looking to assist with your administrative tasking to take off your plate and have you be relieved of the project getting done quickly and accurate! •Microsoft applications • adobe • want to make sure we are all on the same page so communication will always be open

Customer Engagement
Data Collection
Adobe Acrobat
Microsoft Teams
Typing
Microsoft Active Directory
Program Management
Organizational Design & Effectiveness
IT Support
Customer Care
Academic Research
Virtual Assistance
General Transcription
Data Entry
$38 hourly
- 0.0/5
- (0 jobs)
I have over 10 years of experience in full-cycle B2B & B2C sales, specializing in technical solutions. Also experienced 1 year sys Admin, help desk. Operating Systems: Windows and MacOS Certifications: CompTIA Network+ Programming Languages: Bash Shell Scripting

Customer Engagement
System Administration
Computer Network
Problem Solving
Cloud Application
DevOps
Cybersecurity Management
RPG Development
Cold Email
Key Account Management
Sales
Business Development
$20 hourly
- 0.0/5
- (0 jobs)
Administrative, technical, or creative business support to clients Social media management Activities tracks Leads Strategy

Customer Engagement
Online Help
Sales Writing
Google Ads
Lead Generation Content Creation
Social Media Content Creation
Latin American Spanish Accent
Community Management
Active Listening
US English Dialect
$30 hourly
- 0.0/5
- (1 job)
Highly experienced account management sales, and customer success representative in SaaS. Professional, and self motivated has worked in sales for over 10+ years. Only interested in remote positions.

Customer Engagement
LogMeIn Rescue
Account Management
Customer Discovery
GoToMyPC
Salesforce
Customer Support
VoIP Software
Technical Support
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