Hire the best Customer Engagement Freelancers in Michigan

Check out Customer Engagement Freelancers in Michigan with the skills you need for your next job.
  • $60 hourly
    A seasoned executive that specializes in client relationships, success and retention and is adept in global account, program and operations management. Leveraging my Master of Science in Information Resource Management and 25+ years of diverse experience, I have managed $150 million in sales, driven profits by 65%, exceeded multiple business objectives, saved $50K in operating expenses and built and nurtured thousands of solid customer relationships. I am noted for my unwavering work ethic in communication, organization, problem solving and detail-oriented task management and possess a knack for leading, mentoring, training and propelling people towards excellence. I foster a culture of innovation, teamwork and a genuine passion geared towards customer satisfaction and thrive in fast-paced business environments.
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    Customer Retention
    Training & Development
    Business Operations
    Report Writing
    Change Management
    Market Analysis
    Process Improvement
    Quality Assurance
    Problem Solving
    KPI Metric Development
    Key Account Management
    Microsoft Office
    CRM Software
    Customer Relationship Management
  • $29 hourly
    Dynamic and resourceful 'wearer of many hats'. Strategic Planner/Researcher, Administrative andMarketing Executive, with over 30 years of Project Management experience. Proven track record ofsuccess. Previously owned and directed research field consultancy (formed in New York City - 1992),servicing Fortune 500 companies within a multitude of industry verticals. Highly proficient inprioritizing and handling all initiatives at hand. Never a dull moment, my life is filled withintriguing challenges and opportunities. Core Competencies * All aspects of Qualitative Research - Client Management * Daily administrative initiatives * Extensive Recruiting (Blind Lists) - 'Deep Connection' * SEO Optimization * Client/Prospect Data Management * Marketing Automation - Sharpspring/Active Campaign
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    Marketing Automation
    Strategic Planning
    Administrative Support
    Presentation Design
  • $25 hourly
    I am a website owner and influencer with experience in assisting clients social media, website management and customer interaction. I am a multi-tasker and can handle everything from answering customers emails, to scheduling appointments, paying bills, general bookkeeping and social media interactions. I take great pride in my work and would love to make your life easier! Communication is important to me and no job is too big or too small!
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    Instagram
    Intuit QuickBooks
    QuickBooks Online
    WordPress
    Customer Service
    Communication Skills
    Blog
    Blog Development
    Blog Commenting
    Influencer Marketing
    Blog Content
    Blog Writing
  • $75 hourly
    Communication specialist skilled in content development, project management, and agile communication platforms. Efficient management of internal communication and targeted external marketing campaigns. Superior knowledge of Associated Press guidelines with a penchant for writing and grammar. Proven record of increased brand growth and awareness.
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    WordPress
    Technical Writing
    Article Writing
    Article Curation
    Creative Writing
    Web Content Development
    Campaign Management
    Microsoft SharePoint
    Social Media Management
    Content Creation
    Copywriting
    Marketing
    Communications
    Creative Direction
  • $33 hourly
    Skills * Fair Housing Regulations * Marketing * Office Management * Pricing * Property Leasing * Property Management * Assistant Manager Experience * Tax Experience * Yardi * Accounts Receivable * Financial Report Writing * Microsoft Outlook * Section 8 * General Ledger Accounting * Management * Accounts Payable * Accounting * Customer service (10+ years)
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    Advertisement
    Business Analysis
    Customer Retention
    Customer Relationship Management
    Customer Analysis
    Customer Acquisition
    Business
  • $40 hourly
    I am a dedicated educator and experienced online tutor with over a decade of teaching experience. Holding a Master's degree in Education from Michigan State University, my passion is inspiring students to thrive in the world by becoming lifelong learners. My specialty is creating intervention plans for struggling learners, particularly early elementary students. My ability to find a workable solution for struggling students has crossed over into the business side of education where I often mitigate disputes and operational issues. My innovative teaching methods, coupled with personalized lesson plans, have consistently resulted in significant academic improvement for my students. Being an online mentor and teacher I have experience utilizing digital tools and platforms to create interactive and engaging virtual learning environments. Whether in person or online, one-on-one tutoring addresses individual learning needs and builds confidence. Beyond academics, I am committed to mentoring students, and helping them develop critical thinking skills and a growth mindset. In my free time, I am often found hiking on the trails, traveling to a new destination, or settling in with a good book.
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    Education
    Family & Education
    Education Presentation
    Customer Service
    Marketing
  • $55 hourly
    SUMMARY Highly driven professional that is successful at implementing strategic approaches to drive profitability and sales through social media, engagement and communication. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environments.
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    Relationship Building
    Customer Experience
    Social Media Website
    Social Media Content
    Communication Skills
    Management Skills
    Training & Development
    Business Analysis
    Marketing
    Recruiting
    Social Media Management
    Customer Service
    Social Media Marketing
    Social Media Advertising
  • $40 hourly
    I am a free-lance project manager with a background in K-12 education. I am experienced in developing and managing work streams for project completion. This includes a wide array of skills including editing, creating presentations, voiceover for correspondence, social media communications strategy and full project management from start to finish. In my everyday work I engage in -Policy analysis and development -Program evaluation (Qualtrics, Airtable, Excel, Google Sheets, Tableau) -Learning and Development (Adobe Captivate, Docebo, Articulate 360 and 360 Learning) -Social Media Strategy (Engagement, Marketing, Advertising, SEO) There are so many talented people on this platform who also need support from someone with a wide array of knowledge and expertise, let's connect!
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    Voice Recording
    Social Media Account Integration
    Social Media Account Setup
    Social Media Advertising
    Canva
    Scheduling
    Email & Newsletter
    Expense Reporting
    Project Management
    Voice Acting
    YouTube
    Microsoft Azure
    Google
    Microsoft Project
  • $18 hourly
    Experience in providing exceptional customer service and problem solving. Just finished obtaining a degree in medical billing and coding. Also have experience in filling taxes. Fast learner and ability to handle high stress situation well.
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    Data Entry
    Time Management
    Customer Experience
    Multitasking
  • $25 hourly
    Highly professional Account Manager. Naturally born leader, with the drive to excel in every aspect of life. Great at multitasking and time management. Well versed in customer engagement, social media, account management, and data entry.
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    SEO Audit
    Technical Support
    Marketing Plan
    Forum Posting
    Social Media Kit
    SEO Content
    Writing
    Content Writing
    Email Design
    Marketing
    Social Customer Service
    Marketing Strategy
    Community Guidelines
    Customer Support
    Community Engagement
  • $20 hourly
    Experienced customer service representative with knowledge of technology, social media, and Microsoft programs. Able to retain information with ease and pass information onto others. Detail orientated, while maintaining a fast paced environment.
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    Customer Satisfaction
    Writing
    Mathematics
    Social Media Account Setup
    Customer Service
    Documentation
    Microsoft PowerPoint
    Customer Support
    Computer Skills
    Microsoft Excel
    Typing
    Data Entry
  • $18 hourly
    Straight-driven, hard working, motivated individual, in pursuit of a full or part time position, that might involve working with others as a team in a professional, enjoyable environment. Very attentive to detail and constantly striving to provide people the best quality of service. Quick at learning, positive minded, and highly experienced in customer service. Authorized to work in the US for any employer
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    Microsoft Office
    Microsoft Outlook
    Customer Service
    Travel & Hospitality
  • $16 hourly
    Driven Restaurant Leader, Administrative Assistant, and Training Coordinator that is willing to go above and beyond to help you grow your business! -I'm here to help you in any project! Let's chat about making your dreams come to life -I believe communication is key and I'm always easily accessible -I love to keep things organized and on a schedule in order to get the best outcome for any situation
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    Travel Planning
    Invoicing
    Hospitality
    Book Review
    Editing & Proofreading
    Management Skills
    Political Campaign
    Marketing
    Political Science
    Event Planning
    Phone Support
    Data Entry
    Typing
  • $75 hourly
    Multitalented customer experience and strategy practitioner with a successful career in transforming culture, optimizing processes, fixing bottlenecks, enhancing performance, and driving employee engagement at a multibillion-dollar energy leader Team builder and talent mentor who leads teams to success in deadline-driven environments. Experienced in behavior management and compliance investigations. Consensus and collaboration builder among diverse backgrounds. Selected Leadership Contributions * Applied customer journey map, experience map, and blueprint to transform street light repair process across corporate silos. Improved communications to boost repair accuracy and saved a forecasted $20M. * Improved Employee engagement by restructuring and empowering employee implementation of soft skills programs. * Key in creation and launch of "capABLE" an Employee Resource Group rooted in Diversity Equity and Inclusion to improve awareness and access for differently abled employees.
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    Technical Writing
    Proposal Writing
    Customer Satisfaction
    Employee Engagement
    Management Consulting
    Blueprint Style
    Journey Mapping
    Linguistics
    Customer Experience Research
    Project Management
    Management Skills
    Construction Monitoring
    Customer Feedback Documentation
    Business Management
  • $18 hourly
    Engaging Senior Customer Relationship Manager with 10+ years of experience in a fast-paced environment. I am passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
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    Customer Satisfaction
    Painting
    Customer Relationship Management
    CRM Software
    Call Center Management
    Relationship Management
    Customer Feedback Documentation
    Quality Control
    Client Management
  • $20 hourly
    Strong consulting professional with a Bachelor of Applied Arts (B.A.A) focused in Family Studies, General from Central Michigan University. Experienced in Non-Profit, with a demonstrated history of working in the family services/youth focused industry. Skilled in Communication, Event Planning, Marketing, Business Development, Volunteer and Employee Coordination/engagement and Program Development.
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    Leadership Coaching
    Leadership Development
    Employee Engagement
    Business Strategy
    Marketing Strategy
    Communication Strategy
    Business Development
  • $33 hourly
    Work I do best: -Travel planning, advice, itinerary making -Social Media Management -Communication, interpersonal relations and problem solving -Customer service and care (email, phone, chat support) -Virtual Assistant -Creative writing, blog writing, content writing -Typing and transcription -Photography -Yoga instructor, constructing mindful movement, meditation classes -Constructing workout/fitness classes or routines -Language tutoring (English, Russian, Spanish)
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    Travel Advice
    Travel Planning
    Communication Skills
    Relationship Building
    Blog Writing
    Customer Care
    Customer Support
    Organizational Structure
    Photography
    Creative Writing
    Social Media Content
    Social Media Management
    General Transcription
    Customer Service
  • $25 hourly
    Business professional bringing over 13+ years of entrepreneurial experience with over 49,000 completed sales transactions reaching over three million dollars in sales in a self grown business. I am responsible for handling sourcing, testing and marketing strategies to sell online. I lead sales and communication with buyers all over the world. I am knowledgeable in inventory management, and record keeping. I am a highly motivated individual seeking to utilize my skills and knowledge to help where needed.
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    Price & Quote Negotiation
    Trend Analysis
    Bookkeeping
    Sales
    Outbound Sales
    Business
    Data Entry
  • $28 hourly
    Proficient in Microsoft Office Suite, Google Workspace, and various project management tools. Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work independently and manage multiple tasks efficiently. Knowledge of social media platforms and content management systems.
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    English
    Article Writing
    Content Writing
    Microsoft Advertising
    Microsoft Office
    Creative Writing
    Content Creation
    News Writing
    Blog Writing
    Writing Critique
    Writing
    A+ Content
    Customer Service
  • $22 hourly
    After being a stay at home mom for almost 7 years, I moved from North Dakota back to my home state of Michigan with my 3 little girls to be closer to family and start a new life for my little family. Growing up with my father as a chef my whole life, I found myself in the restaurant business and loving every moment, excelling quickly from expo to server to bartender, bar manager and became the general manager. I left the restaurant industry in 2023 after meeting my fiancé and his two kids to be a stay at home mom again after having another baby, but I'm looking to get back into working to help support my large combined family of 6 kids. I love meeting new people, catering to their wants and needs, and smiling through any challenges put my way. Authorized to work in the US for any employer * Restaurant Experience * Sales * Food Safety * Supervising Experience * Customer Service * Food Preparation * Kitchen Experience * Serving * Profit & Loss * Banquet Experience * Management
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    Marketing
    Sales & Inventory Entries
    Sales
    Computer
    Customer Service
    Data Entry
  • $17 hourly
    Customer service professional seeking an opportunity to build customer relations, problem solve, and push for customer/client success.
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    Scheduling
    Data Collection
    Customer Satisfaction
    Customer Service
    Customer Retention
    Customer Experience
    Sales
    Data Analysis
    Data Entry
  • $19 hourly
    Seeking job in a challenging fast paced environment with room for advancement. Authorized to work in the US for any employer Skills * Warehouse Management (6 years) * Customer Service (10+ years) * Quality Inspector (10+ years) * Supervisor (10+ years) * Shipping & Receiving * Warehouse Supervisor Experience * Logistics * Forklift * Manufacturing * Freight Experience * MRP * Management * Production planning * MRP * Supply chain * ERP systems * Manufacturing * Warehouse management * Supervising experience * Conflict management * Forklift * Product management * Customer service
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    Internet Truckstop ITS Dispatch
    Order Management
    Order Tracking
    Order Entry
    Data Entry
    Microsoft Excel
    Customer Relationship Management
    Business Management
    Phone Communication
    Construction
    Technical Support
    Customer Service
    Management Skills
  • $25 hourly
    I possess meticulous attention to detail and strong critical thinking skills. My proficiency in data analysis and data entry are some of my some of my key strengths. I excel in data driven decision making and thrive under pressure. With this experience, I have demonstrated the ability to work independently and effectively in high pressure environments.
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    Transaction Data Entry
    Data Entry
    Customer Onboarding
    Fraud Detection
    Compliance Testing
    Problem Resolution
    Problem Solving
    Multitasking
    Research Methods
    Conduct Research
    Data Extraction
    Risk Assessment
    Data Analysis
    Information Analysis
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