Hire the best Customer Engagement Freelancers in New Jersey

Check out Customer Engagement Freelancers in New Jersey with the skills you need for your next job.
  • $115 hourly
    Product Leader & Business Operator driving growth by building high value products, engaging customers and implementing growth strategies in SaaS | Enterprise | CPG | Marketplaces | B2B | B2C
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    Market Analysis
    Product Features
    Growth Strategy
    Pricing Strategy Consulting
    Customer Experience
    Scaled Agile Framework
    Agile Software Development
    Management Skills
    Competitive Analysis
    Requirements Specification
    Product Development
  • $50 hourly
    I am an account manager for small medium businesses. I specialize in technical procurement, streamline purchasing, deployment, and operation processes. Other key skills are project management, crm, technical consultation.
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    Retail & Consumer Goods
    Customer Feedback Documentation
    Technical Project Management
    Business
    Business Operations
    Retail Sales Management
    Computer Science
    Sales
    Team Building
    Product Development
    Purchasing Management
    Customer Satisfaction
    Customer Service
    Outbound Sales
  • $110 hourly
    As a serial entrepreneur, I use my knowledge derived from first-hand experiences to create and implement holistic marketing campaigns for start-ups, small and medium-sized businesses. ============================================================ After starting a few businesses and overcoming the learning curve, not only do I love the creative marketing side of the business, but I also have a deep understanding of how it interconnects and impacts the business’ operations and logistics. Your business is an ecosystem of interconnecting gears. I create and implement highly efficient and effective marketing strategies by leveraging this knowledge as a business owner. Half the battle is understanding your audience, where to find them, and how to connect with them in the most cost-effective and impactful way. The other half of the battle is keeping your audience intrigued, engaged, and excited about your brand, solution, and mission. The goal is to create a self-sustaining company powered by organic marketing. How many people can we get to talk about, refer, and endorse your company? As the marketing operator, consultant, and/or business owner behind brands that have achieved this, I’d love the opportunity to discuss more about your current obstacles and long-term goals. ============================================================== Together, our roadmap to success will be: 1. Preliminary Call – Let’s make sure we’re a good fit. 2. Hire 3. Acclimation with your company’s foundation, brand identity (formal or informal) 4. Defining brand elements, project goals, and key performance indicators (metrics) that will measure progression and success. 5. Campaign/project outline 6. Ensuring supporting systems are in place for the project(s), communication, and social media management 7. Execution from beginning to end
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    Brand Strategy
    Creative Strategy
    Brand Development
    Audience Segmentation & Targeting
    Customer Retention
    Audience Research
    Social Media Management
  • $20 hourly
    Core Qualifications * Strong team player. * Solid verbal communication and organizational skills. * Outgoing and friendly personality. * Supervise other staff during shift. * Resolve customer concerns in a friendly and efficient manner * Proficient with Microsoft Word, Excel, Powerpoint and several operating systems, including Windows and IOS.
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    Team Building
    Customer Experience
    Microsoft Word
    Operating Systems Development
    Custom Graphics
    Presentation Design
    Microsoft Windows
    Microsoft Excel
  • $50 hourly
    Hi, I'm Brianna A., and I'm a content creator based right here in Bayonne, New Jersey. I have a deep passion for being in front of the camera and crafting content that tells a story. If you're looking for a collaborator to bring your brand to life, I'm here and ready to make it happen! 🎥 What Can I Offer? ✅ Engaging UGC Campaigns: I specialize in making your brand come to life through captivating UGC campaigns. From fun hashtag challenges to interactive quizzes, I know how to create content that gets your audience talking. ✅ Content Curation: Need top-notch, user-generated content for your marketing? I am knowledgeable about selecting the best pieces that perfectly match your brand's style. ✅ Visual Storytelling: I'm skilled in creating visually stunning content, from eye-catching images to mesmerizing videos, using my trusty Canon EOS camera. ✅ Editing Expertise: With experience in Final Cut Pro X and Adobe Photoshop, I can take your raw footage and turn it into a masterpiece in no time. 🚀 Why Choose Me? ✔️ Proven Results: I've worked with diverse brands across various industries, delivering exceptional content that drives engagement and conversions. ✔️ Local Connection: Being based in Bayonne means I understand the unique local culture and can tailor content that resonates with your community. ✔️ Fast Turnaround: I'm known for delivering impeccable videos in record time. When you need content ASAP, count on me to finish it without compromising quality. 🎉 Let's Create Magic Together! Ready to make your brand shine? Let's collaborate and turn your ideas into reality through stunning user-generated content. We'll craft stories that connect with your audience personally and leave a lasting impression. Feel free to reach out, and let's chat about how we can take your brand to the next level. I'm excited to hear about your project and help you achieve your marketing goals. Let's capture moments, create memories, and share stories that people can't resist sharing!
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    Ecommerce
    Amazon
    Accounting Basics
    Video Advertising
    Freelance Marketing
    Marketing
    Internet Marketing
  • $25 hourly
    I'm a content creator with experience in social media, website creation, customer engagement, and project management. If you are trying to connect with clients or looking for the creative edge, I'm ready for the job! I'm experienced in HTML, WordPress, SEO, Adobe Creative Suite, CRM Management, and various social media platforms including but not limited to, twitter, instagram, pinterest, facebook and tiktok I'm a self starter, dedicated to getting the job done and in a timely fashion. I'm ready to get my hands dirty with whatever project comes my way, so lets get to work!
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    Microsoft Word
    Company Research
    Press Advertising
    Customer Satisfaction
    Creative Direction
    Social Media Management
    Marketing
    Adobe Inc.
    Proofreading
    Conduct Research
    Adobe Creative Suite
    Freelance Marketing
    Market Research
    Social Media Content
  • $35 hourly
    OBJECTIVE Highly motivated and accomplished educator with a strong desire to transition in an executive assistant role. With a proven track record of fostering a positive and engaging learning environment, I am now seeking to apply my organizational, communication, and problem-solving skills to support and enhance executive-level operations. As an adaptable and detail-oriented professional, I am able to multitask efficiently, manage priorities effectively, and take a proactive approach to get outstanding results. My many years of managing calendars, collecting data, preparing reports and presentations, and coordinating events makes me a great candidate for this role. VOLUNTEER EXPERIENCE * English as a Second Language (ESL) Aide (2016) - Participated in English class with ESL student, helped organize, study, tutor, and re-teach subjects to improve understanding enabling student to succeed. Developed different learning techniques for student to better learn,
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    Management Skills
    Task Coordination
    Receptionist Skills
    Virtual Assistance
    Data Entry
  • $50 hourly
    Dynamic partner success and growth leader with a proven track record in driving significant business growth and enhancing customer experience in the Education Technology sector. Expertise in leading cross-functional teams, managing strategic partnerships, content creation, and maximizing lifetime customer value. Adept at leveraging AI and digital marketing tactics to achieve substantial increases in organic traffic, lead generation, and outbound prospecting. Top-performing sales executive with a successful track record in new business acquisition, renewals, and expansions.
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    Sales Management
    Sales Enablement
    Sales Consulting
    Sales Analytics
    Customer Analysis
    Customer Segmentation
    Salesforce CRM
    HubSpot
    Implementation
    Expert
    Relationship Management
    Client Management
    Customer Relationship Management
    CRM Software
  • $80 hourly
    PROJECT MANAGEMENT Entrepreneurial leader recognized for expertise in market entry and development in highly competitive and complex operating environments. Awarded globally for business turnarounds, Proven track record of delivering results, increasing profitability, Project Management, Financial and operational Excellence. Recognized across multiple spheres for the rare ability to translate corporate goals into actionable strategies. AREAS OF EXPERTISE Project & Innovation Management | Quality Management | Schedule Management | Budget Planning | Strategic Partnership Development | Change Management & Corporate Governance| Mitigation Strategies | Monitoring & Control | Team Leadership | Client Relationship Management | Contract Management
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    Key Account Management
    Account Management
    Jira
    Customer Relationship Management
    Customer Satisfaction
    Management Skills
    Customer Acquisition
    Project Management
    Agile Project Management
  • $35 hourly
    I can make connections that improve the way people collaborate and communicate. From designing effective presentations or job aids to developing workflows or communicating with customers, I can simply and effectively deliver key messages.
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    Training & Development
    Customer Care
    PowerPoint Presentation
    Writing
    Organizer
    Event Planning
    Communications
  • $250 hourly
    Compassionate leader with 10+ years experience in healthcare, media, and strategy consulting. I bring Joy to every project, because it's more than just a job to me. Let's chat! My specialties include: - Strategic planning - Operations & process improvement - Organization design - Journey & empathy mapping - Program management - Culture building I've delivered for global pharma, academic health systems, payers, value-based care orgs, startups, and non-profits. I'm a keen observer of people, teams, and culture, and I see the forest and the trees. Certified Taking Flight with DISC™ facilitator.
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    Journey Mapping
    Professional Development
    Leadership Development
    Leadership Coaching
    Team Building
    Culture
    Stakeholder Management
    Product Launch
    Change Management
    Organizational Design & Effectiveness
    Management Consulting
    Business Coaching
    Strategy
    Strategic Planning
  • $50 hourly
    OBJECTIVE Leverage my extensive experience in account management, coupled with my interpersonal skills and strategic mindset to drive growth and foster strong client relationships within a dynamic organization.
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    Customer Experience
    Customer Development
    Client Management
    Community Management
    Customer Service
  • $85 hourly
    I am an IT leader and business entrepreneur with expertise in operational transformations, agile product management, infrastructure optimization, and process improvement. My extensive experience includes driving automation initiatives and enhancing IT operations, resulting in substantial cost savings and improved customer satisfaction. - I am well-versed in all aspects of IT and Cyber security - I use mindful productivity and process improvement practices to improve operations, reduce expenses and boost revenue - Full project management from start to finish - Mountain mover and problem solver - I will help you define your problem, recognize operational and process inefficiencies and build AND execute a plan to transform your operations. - I am a passionate coach and mentor, dedicated to empowering the next generation and deeply motivated to make the world a better place I am "The Wind Beneath Your Wings"!
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    Application Security
    Application Lifecycle Management
    Program Management
    Project Delivery
    Internal Auditing
    Digital Transformation
    Operational Planning
    Process Optimization
    Process Engineering
    Agile Software Development
    Cybersecurity Management
    Personal Computer
    Product Management
    Product Backlog
  • $40 hourly
    With 7+ years of experience in eCommerce and SaaS, I specialize in boosting customer engagement and retention. I've helped brands and enhance client relationships, turning NPS detractors into promoters and driving a 40% revenue increase. Skilled in onboarding, renewals, and strategic communication, I deliver improved customer satisfaction and long-term growth. Let's collaborate to elevate your customer engagement strategies.
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    NPS
    Customer Development
    Program Management
    Customer Service
  • $9 hourly
    I'm an experienced executive assistant seeking first time work in the virtual space. I am well versed in calendar management, online research, data management, content development and many more skills. I am self motivated and believe that regular communication is important.
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    Active Listening
    Creative Direction
    Customer Service
    FreeAgent
    Time Management
    Computer Basics
    Email
    Online Chat Support
    English
  • $27 hourly
    Besides my career in life safety and fire investigations, I am interested in producing new ideas to bring companies up to times. I enjoy advancement in record keeping strategies, social media outreach, and making a statement in communities to bring attention to the message we have to spread. I enjoy reviewing reports or records, and editing with correct grammar or more advanced language to make the piece more sophisticated for businesses to present to customers/consumers. I enjoy doing the same thing for students needing assistance with essay reviews and revision. I have excelled typing skills for transcription, and enjoy keeping my work place and personal environment organized using a plethora of methods online and in office. I want to help small businesses and other parts of the community in my spare time from full time work with many different types of technological needs they may need.
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    Social Customer Service
    Typing
    Customer Feedback Documentation
    Social Listening
    Advertisement
    Following Procedures
    Social Media Engagement
    Social Media Content
    Active Listening
    Problem Resolution
    Records Management
    Live Transcription
    Audio Transcription
    General Transcription
  • $20 hourly
    OBJECTIVE Seeking to utilize and strengthen my extensive administrative skills within a team dedicated to providing exemplary service . SUMMARY OF SKILLS Clinical and Administrative * Office support and organization * Computer application experience * Customer relations via phone and in-person * Lab techniques * EMRs * Transcription * Nutrition * HIPAA Vital signs * Phlebotomy * EKG * Patient Care * Specimen collection Customer care and satisfaction is always key.
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    Customer Satisfaction
    Outbound Sales
    Application
    Computer
    Sales
    Desktop Application
  • $8 hourly
    What do my clients think : "Yvonne did an awesome job with our project. She trained super quickly and even helped update our training materials, which we found super impressive. We are super excited to work with her in the future and can highly recommend her services." My Experience: I've been in the hospitality industry since 2006. I've worked and managed in Hotels, Restaurants, Private Yacht and Country Clubs. I've been a professional for more than 18 years. Now I bring my experience in hospitality to the vacation rental space. Here’s what I specialize in: ⁜Customer Service ⁜Email Marketing ⁜Operations Management ⁜API Integration ⁜Automation ⁜Property Management ⁜MTR consulting ⁜Knowledgeable on Septic and Well water systems ⁜Listing set-up Currently only Accepting Clients as Follows: ● STR ●MTR in all markets EXCEPT: Norfolk, VA , PST time zone, Outside of the US ● LTR EXCEPT: CA, NY, Outside of the US (Unless customer service on property management only) 👉Software used: ♦️Airbnb ♦️VRBO ♦️Booking.com or Extranet ♦️TripAdvisor ♦️Agoda ♦️MisterB&B ♦️ Ownerez ♦️GayBnB ♦️Furnished Finder ♦️Lodgify ♦️Guesty for Hosts ♦️Guesty PMS ♦️Hostaway ♦️Hospitable ♦️Smoobu ♦️SmartBNB ♦️TurnoverBNB ♦️Slack ♦️ Operto ♦️Smartlock (Remotelock, Guestylock, August, Kwikset,Schlage, Safely) ♦️Stripe ♦️Buildium ♦️Rent Manager ♦️Google Suite ♦️Superhog ♦️MS Office ♦️Adobe ♦️Canva ♦️ Zoho ♦️ Wordpress ♦️Avail ♦️Zillow Lets Discuss how I can help your company Here's how : 1. Send me an Upwork Message 2.On Upwork Messages, click the green "Schedule a Meeting" button, choose 45 mins and I'll confirm a time when we can meet
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    Administrative Support
    Rental Agreement
    Data Entry
    Web Development Consultation
    Customer Service
    Real Estate Virtual Assistance
    Virtual Assistance
    Property Management
    Customer Experience
    Customer Acquisition
    Real Estate Listing
    Online Chat Support
  • $22 hourly
    Summary: Results-driven and client-focused professional with a solid background in providing exceptional customer service and administrative support. Adept at managing complex tasks, resolving inquiries, and ensuring accurate data entry. Possesses excellent communication skills and a proactive approach to problem-solving. Fluent in English and Spanish, with a strong ability to adapt and thrive in dynamic environments. Proficient in various software systems including Microsoft Office suite, QuickBooks, and POS.
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    Time Management
    Typing
    Writing
    Administrative Support
    Data Entry
    Email Automation
    Bookkeeping
    QuickBooks Online
    Creative Writing
  • $25 hourly
    Greetings! I enjoy client engagements, marketing, and sales to achieve key organizational goals and initiatives. With my experience in direct-to-consumer industries, I possess the drive, passion, and key skills to collaborate and deliver results in these dynamic times. My strong understanding of client communications, sales, and marketing along with strong organizational skills built over my career have been instrumental in my success. I welcome the opportunity to learn more about this role and share a little bit more about myself and my experience. I look forward to hearing from you and learning more about the role and the problems you are looking to solve. Kind Regards, Marissa Mathes
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    Customer Service Chatbot
    Social Customer Service
    Customer Feedback Documentation
    Voice Recording
    Voice of the Customer
    Online Chat Support
    Customer Experience
    Customer Care
  • $40 hourly
    I'm a program implementation professional skilled in spearheading client relations, managing programs, and data reporting. My background is in working with children on the autism spectrum, where I maintained and implemented behavior programs and achieved behavioral goals using an incremental approach to teaching. I have over a decade of customer service experience in the hospitality industry, and more recently acquired core project management fundamentals as well as IT fundamentals into my skillset.
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    Sales
    Computer Skills
    Scheduling
    Light Project Management
    Communication Skills
    Software
    Email
    Stakeholder Management
    Order Tracking
    Order Management
    Multitasking
    Time Management
    Customer Service
    Communication Etiquette
  • $60 hourly
    Cassandra - Freelance Personal Assistant As a seasoned professional, I bring a wealth of experience and passion for organization to every project. My goal is to streamline your daily operations and provide seamless support, allowing you to focus on what truly matters. Professional Experience: Over 15 years of experience in personal assistance, supporting busy professionals and entrepreneurs with a range of administrative tasks. Organizational Expertise: Proficient in managing schedules, coordinating travel arrangements, and handling correspondence with meticulous attention to detail. Tech Savvy: Adept at using a variety of tools and software, including Microsoft Office Suite, Google Workspace, and project management platforms. Communication Skills: Excellent written and verbal communication abilities, ensuring clear and effective interactions with clients and stakeholders. Confidentiality and Discretion: Committed to maintaining the highest level of confidentiality and handling sensitive information with care. Problem Solving: Quick to adapt and find solutions, whether managing unexpected changes or addressing complex logistical challenges. Client-Centric Approach: Dedicated to understanding your unique needs and providing customized support to enhance productivity and efficiency. Let me help you reclaim your time and achieve your goals with my dedicated services.
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    Customer Experience Management Software
    Email Campaign Optimization
    Organizational Development
    Travel Planning
    Client Management
    Social Customer Service
    Customer Development
    Corporate Communications
    Corporate Event Planning
    Event Marketing
    Event Management
    Microsoft Excel
    Personal Administration
    Virtual Assistance
  • $20 hourly
    I have experience in all areas of customer service via phone and in person. I'm proficient in most computer software and am a very quick learner.
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    Customer Care
  • $25 hourly
    Greetings! I’m an eager Project Manager as well as Graphic Design. I am extremely skilled in Customer Satisfaction and desire to execute your vision! Contact me for any questions or details.
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    Organizational Background
    Project Management
    Microsoft Office
    User Stories
    User Experience
    Branding & Marketing
  • $25 hourly
    I'm an exceptional innovator with a keen eye for all your data entry-related needs! With a strong work ethic and passion for going beyond the needs of others, I am eager to assist by any means possible. - I can become your visionary in all aspects and meet your standards. - With a 110+ WPM typist by your side, you'll have seamless, accurate reports promptly. - If you need urgent assistance with collecting and transferring data, I'm here!
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    Audio Transcription
    Verbatim Transcription
    Microsoft Outlook
    Supply Chain & Logistics
    Microsoft Word
    Microsoft Excel
    Organizer
    Customer Service
    Teachable
    Customer Relationship Management
    Customer Satisfaction
    Typing
    Third-Party Logistics
    Microsoft Teams
  • $35 hourly
    Passionate about creating a safe environment for customers journey. helping them to achieve excellence and success in the process. With background in Communication New Media I leverage my skills in empathy, problem solving and innovative thinking to enhance Customer experience and loyalty.
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    Price & Quote Negotiation
    CRM Development
    Customer Experience Management Software
    Leadership Skills
    Decision Making
    Virtual Assistance
  • $60 hourly
    Creative Video Editor & Logo Designer | Bringing Your Vision to Life I specialize in crafting visually compelling stories through expert video editing and designing standout logos that represent your brand identity. With a keen eye for detail and a creative approach, I deliver professional results tailored to your unique needs. Skills & Services: - Video Editing: Seamless transitions, color grading, and dynamic visuals for social media, YouTube, promos, and more. - Logo Design: Custom logos that reflect your brand’s essence with memorable and impactful visuals. - Creativity: Fresh, innovative concepts tailored to your project’s goals. - Efficiency: Fast delivery without compromising quality, with open communication throughout the process. Let’s work together to make your project stand out!
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    Customer Support
    Patient Care
    Organizational Background
    SigmaPlot
    SigmaCare
    Amazon
    Instagram
    Logo Addition
    Emblem Logo
    Logo Design
    Design Concept
    Video Editing & Production
    Video Editing
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