Hire the best Customer Engagement Freelancers in New York

Check out Customer Engagement Freelancers in New York with the skills you need for your next job.
  • $75 hourly
    I am a Growth Manager working to increase customer numbers by running high-tempo conversion rate optimization tests, evaluating results, collecting learnings, and shipping wins. My previous work was focused on collecting, cleaning, and reporting user data for a SaaS company to influence the overall customer experience strategy. I specialize in identifying friction points within the customer lifecycle and developing a prioritized list of solutions to implement. I'm experienced in Excel, Sheets, Pendo, Zendesk, Intercom, e-commerce platforms, and marketing funnel analytics. I graduated with a dual major in Economics and Sustainability Studies from Rensselaer Polytechnic Institute. Interests include consolidating/analyzing customer insights across platforms, interdisciplinary systems, and multi-platform programming/support strategies. Feel free to contact me for any questions or opportunities. I look forward to speaking with you.
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    VLOOKUP
    Funnel Testing
    Product Analytics
    Conversion Rate Optimization
    A/B Testing Software
    A/B Testing
    Hypothesis Testing
    Google Analytics
    Zendesk
    User Flow
    Marketing
    Research Methods
    Google Sheets
    User Experience Strategy
    Test Results & Analysis
    Microsoft Excel
  • $67 hourly
    Hello! I'm Kyle Royce, a steadfast professional in music production and acting, here to help you to deliver outstanding, industry quality sound in all your projects involving sound design, music production and songwriting, mixing and mastering, and voice and in person acting work. I am an expert in creating slick, professional sounding recordings that will not fail to captivate an audience and create the perfect emotional backdrops for video, tv, podcasts, and social media. My vocal talents range from pop/soul/RnB singing to voicing multiple different characters and language styles and accents. I will not only act the part, but I will also produce the part so that there is nothing but the clear audio you need to make your project wow the crowd. If it has to do with sound, I can guarantee you will not be disappointed. * Works in Cubase * Can deliver stems or fully produced/mixed/mastered work * Available for live-directed sessions for voice work over Source Connect * Deliverables can be made quickly with fast turnaround * Communicative, Easy to work with, and promises 100% satisfaction
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    Singing
    Customer Acquisition
    Male Voice
    Voice-Over
    Piano Composition
    Piano
    Music Theory
    Music Lesson
    Music & Art Performance
    Music Composition
    Music Arrangement
    Music & Sound Design
    Music Production
    Voice Acting
  • $50 hourly
    Growth-oriented marketing leader with 20 years' experience building businesses from the ground up. Known for translating strategic objectives into a cohesive, effective, and scalable go-to-market infrastructure, while leveraging expertise in omni-channel marketing, demand generation, marketing automation, and brand management. Passionate about driving results that are sustainable, yet foundational for future growth, and developing successful systems and processes that support operations and the broader team. Comfortable with chaos, but committed to conquering it through problem-solving, people-motivating, and resource-optimizing. Currently serving as chief marketer and business developer with P&L responsibility, as well as executive leadership team member, at a SaaS-based software company. Also operating Alchemunity, a community engagement and marketing consultancy. Please contact me to request additional portfolio samples. +++ Technical excellence: Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Adobe Premiere, Adobe Sign, Apple Keynote, Constant Contact, Evernote, Facebook Ads, Google Analytics, Google Data Studio, Google Docs, Google Sheets, Google Tag Manager, Guru, Highrise, HTML, HubSpot, LACRM, LinkedIn Marketing Solutions, Mailchimp, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, mmhmm, RocketChat, RubyApps, Salesforce, Slack, Trello, WordPress, Zoom
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    Brand Management
    Branding & Marketing
    Website
    Event Management
    Community Development
    Content Editing
    Content Creation
    MarTech
    Marketing
    Conduct Research
    Branding
    Brand Development
    Logo Design
    Copywriting
  • $50 hourly
    I am a widely experienced qualitative business analyst with experience in customer relations, logistics, supply chain, sales, fulfillment, and onboarding. I would love to assist small to medium sized businesses in their quest to either begin their business or improve upon their existing product and personnel infrastructure. I am a business generalist who has a wide variety of experience and contacts, and a research background that ensures I can find answers for your business quickly and effectively.
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    Creative Writing
    Article Writing
    Economics
    Business Writing
    Logistics Management
    Business Consulting
    Customer Service
    Supply Chain Management
    Content Writing
    Ghostwriting
    Blog Content
    Blog Writing
    Supply Chain & Logistics
  • $85 hourly
    INNOVATIVE AND DISRUPTIVE MARKETING STRATEGY AND BUSINESS LEADERSHIP * Highly ambitious and productive self-starter / independent worker requiring very little oversight * Over 30 years of marketing and business leadership experience * Internet Marketing Expertise across all interactive/online engagement channels, including email, social media, affiliate/referral, SEO/SEM, Blogger Outreach and Cohort marketing * Highly analytical with full ROI/P&L responsibility for sales, marketing, and operations in e-Commerce/Internet marketing orgs. * Profitably direct multi-million dollar campaigns while establishing strong partnerships and alliances, as well as industry leading customer service programs. * Create/implement successful, high-impact marketing strategy and plans; deliver rapid/ high-growth revenue results while improving and streamlining processes. * Skilled in negotiations, team leadership and staffing; motivating teams to peak performance and establishing goals to meet business objectives.
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    Customer Acquisition
    Content Marketing Strategy
    Creative Writing
    Business Development
    Affiliate Marketing
    Search Engine Marketing Strategy
    Hospitality
    Content Writing
    Marketing Presentation
    Creative Direction
    Marketing
    Customer Experience
    Email Marketing
  • $35 hourly
    Hi! I'm Em. I am a writer, creative strategist, and researcher with experience in a wide variety of industries. Since my bachelor's degree, I have been fortunate enough to work with different companies with short form copy, LinkedIn and Facebook optimization, and email writing. My work has: - Increased engagement on social media by at least 10% - Involves research and strategy to ensure quality content relevant to your audience. - Is built around YOUR brand to make your company shine! Reach out for inquiries on blog posts, social media content, and emails.
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    Squarespace
    Blog
    Constant Contact
    Klaviyo
    Microsoft Office
    Ad Copy
    Branding
    Advertising
    Copywriting
    Creative Direction
    Google My Business
    Mailchimp
    Local SEO
  • $80 hourly
    ACCOMPLISHED MARKETING EXECUTIVE Driving significant results through the leadership of media strategy and high-impact campaigns * Experienced Marketing Leader with expertise building and leading effective marketing strategies that increase revenue, customer engagement, and competitive differentiation, with focused experience in the healthcare industry. * Leads the development of marketing plans, multi-media activities, and messaging campaigns that increase brand awareness and engagement. With Todos Medical, directed omni-channel campaigns that were critical to 100% quarter to quarter growth. * A demonstrated record of success establishing strong and effective marketing strategies in a series of roles with Todos Medical, Morphosys, Novartis, Merck, and Medscape.
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    Google Ads
    Digital Marketing
    Paid Social
    LinkedIn Marketing
    Paid Media
    Google Search
    Analytics
    Freelance Marketing
    Digital Media
    Marketing
    Strategy
  • $150 hourly
    Hello, I'm Alex! I'm new to Upwork, but I have 8 years experience with a steep track record of results and performance in agency, full time, and freelance work. I take on management and project-based roles, with experience spanning B2B, B2C, SaaS, mobile apps, e-commerce and more. I love the thrill of tackling challenges and helping businesses focus and achieve what matters most, so feel free to start a conversation. ---------------------------------------------------------------- STRATEGY & MANAGEMENT EXPERIENCE OFFERED ---------------------------------------------------------------- • Product Management • Competitive Analysis, Business Growth & Roadmap • Digital Marketing & Customer Acquisition • Facebook / Instagram / Search Advertising • Conversion Rate Optimization • Sales Engineering & Business Development • Brand Partnerships & Partnership Marketing • Other Optimizations: Customer Experience Pathways, Subscription, Retention, Lifetime Value, Referral • Marketing & Advertising Setup • Fractional CMO ---------------------------------------------------------------- PAST PROJECTS ---------------------------------------------------------------- Wonder, Weav Music/Weav Run, littleBits, CLS, DojoMojo, Snapchat, Wellpath, Wine Awesomeness, Innovation Norway, Nanit, Karma, Starry, Vibble, SOLS, Up and Coming Media, Reboot, Curative Orthopaedics, InnovateCV, Nucleus, Caeden, Upwave, BetterWorldGear, and Growth Design NYC. ---------------------------------------------------------------- CAREER PATH SUMMARY ---------------------------------------------------------------- (1) Competitive analysis, product, and marketing junkie (2) Key founding roles with CLS, a B2B SaaS startup, successfully bringing it to global markets (3) Two years as Senior Project Manager for UCM, a leading NYC marketing agency (4) In 2015, founded a business growth agency Agile Projects using NYC-based client referrals in order to help businesses with appropriate goal-achieving initiatives in revenue growth, product management, brand awareness, and objective-oriented project management ---------------------------------------------------------------- ACHIEVEMENTS ---------------------------------------------------------------- • 4x improvement to bottom-line Customer Acquisition metrics for over 20 clients; involving 75% reduced CPA, 80% reduced user acquisition cost, 75% reduced CPC, and 300% improved conversion rates • Through competitive analysis, sales engineering & sales management, digital marketing optimization, increased B2B SaaS enterprise client base by 2.3x. • Brought B2B SaaS product to market to over 500 offices in over 10 countries in Product Manager & Business Development Manager roles • See portfolio of case studies for more examples ---------------------------------------------------------------- REAL TESTIMONIALS & LINKEDIN RECOMMENDATIONS ---------------------------------------------------------------- "We wanted to improve customer acquisition and Alex's work resulted in over 20% month-over-month growth for 6 months." ---Alex Song, CEO/Founder, Innovation Department "Alex is an excellent problem solver and the unique project manager that doesn't shy away from huge challenges. He has immense focus, high-standards, and wants the best for his clients. Alex also has a great amount of empathy and concern for others. He has little tolerance for waste, especially when it comes to managing a project's budget. Alex's first instinct is to avoid simply throwing money at the problem, and like a true Growth Hacker finds efficient pathways that other people do not see. I've worked with Alex on projects where he has led impressive turn around efforts increasing monthly revenue by 400%+ and conversion rates by 250% over 6 months. With all the challenges ranging from website bugs to inventory, Alex excelled where most leaders would have given up. If you need to walk 10 miles uphill in an ice storm, Alex will hand your company his parka and finish the toughest part of the journey." ---Ryan Adamiak, CEO/Founder, Up and Coming Media "On Day 1, Alex asserted an easy fix that improved user retention by 300%. Thereafter, projections were always met, or eclipsed!" ---Lars Rasmussen, Co-founder, Weav Music & Google Maps "Alex was always a solid member of the team going beyond the call of duty in bringing insights and innovation in which the business could adapt and succeed." ---Daniel Lyons, Chairman, Lyons Presentations "Alex is a passionate, dedicated and loyal team member that can be trusted to deliver results. He seamlessly transitioned between New York and Jakarta for his work, and picked up new concepts quickly. Vital in an early stage start-up, Alex contributed valuably to the strategic direction of the system and the sales process, as well as the company on the whole, and was essential to our successes." ---Jonathan Lemish, CEO, CLS
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    Sales
    Conversion Rate Optimization
    Digital Marketing
    Management Consulting
    Project Management
    Business Development
    Competitive Analysis
    Facebook Advertising
    Google Ads
  • $20 hourly
    I am a vastly experienced customer support representative with over 7 years experience, I can handle all inquiries, feedback, complaints that your customers may have relating to your business or organization. I will respond to all relevant emails, live chat requests and any other way in which your customers communicate with you and your business. My online work experience and strengths include: * E-commerce, Logistics, Hospitality & Transportation Industry experience. *Process creation and modification of efficiencies. * Customer Success Team all round management *Resource/FAQ creation, implementation and maintenance. * Customer related escalations handled professionally via Email, Live Chat, and Social Media (e.g. Facebook, Yelp, Instagram, NextDoor, Twitter etc) * Client Account Management/Follow up/Feedback * Process/Project Management (including Creation, Implementation and troubleshooting) * Administrative & Information Management Platforms: Twitter Facebook Instagram Hubspot Zendesk FreshDesk Shopify Intercom and many more. If you are looking for a solution-oriented, extremely motivated, highly resourceful, attentive to details and professional Customer Service Representative, you have found the right person here! I’m the one you need since my highest priority is solving all types of inquiries and helping your customers get the utmost satisfaction from your brand/organization/company.
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    Time Management
    Technical Support
    Project Management
    Administrative Support
    Order Fulfillment
    Social Customer Service
    Customer Satisfaction
    Customer Support
    Customer Relationship Management
    Customer Service
    Online Chat Support
    Social Media Management
  • $19 hourly
    I'm an eCommerce Specialist in infant and baby product reviews in Amazon and Etsy listings. I have experience with bulk uploads on Amazon and Etsy, as well as reviewing products on Amazon, Google, Facebook ,BBB and more. I have taken Upwork tasks specific to review products, websites, and books and would love to help provide feedback for your company or product! UGC Content Creator: Photo video for amazon prime account - Spoken English and writing product descriptions Product photos reviews Questions and Answers Q&A specialist
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    Sales Copywriting
    Website Copywriting
    Copywriting
  • $45 hourly
    Experienced territory sales manager with over two decades of experience managing all aspects of the sales cycle. I specialize in customer retention and organic growth.
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    Trade Show Design
    Data Analysis
    Relationship Management
    Training & Development
    Trade Show Display
    Lead Generation
    Business Development
    Lead Generation Strategy
    Customer Support
  • $30 hourly
    SKILLS * Employee performance evaluations * Recruiting and interviewing * Complex Negotiations * Fluent in Spanish *Responsible for all works and manners * Sales growth * Social media content creator *Basic knowledge in Adobe, Excel, Word and PowerPoint * Highly organized * Strategic planning * Staff Management, PROFESSIONAL SUMMARY Proactive, experienced and result-oriented store manager with 8+ years of demonstrated leadership abilities, strategic planning expertise and problem-solving with diverse retail experience. Adept in employee relations, inventory organization, and visual merchandising. Committed to creating an environment that is conductive to achieving increased sales and customer service satisfaction.
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    Translation
    Sales
    Microsoft Excel
    Adobe Inc.
    Customer Service
    Customer Satisfaction
    Bilingual Education
    Employee Relations
  • $30 hourly
    Business Development professional with over 7 years of experience in both the private and non-profit sectors. Background in contract negotiation, management, and sourcing. Creative, versatile, efficient, and detail-oriented, with proven analytical skills. ● Data analysis support within Excel ● Data visualization in Excel ● Data entry ● Contract Management ● Python ● SQL ● Administrative support specialist
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    Stripe
    Financial Report
    Eventbrite
    Customer Service
    Business Development
    Microsoft PowerPoint
    Contract Negotiation
    Business Operations
    Squarespace
    Contract Drafting
    SQL
    Python
    Microsoft Excel
    Data Analysis
  • $19 hourly
    Summary Goal-oriented Special Service Associate proficient in customer service and team coordination. Familiar with sales, cash register and service desk operations. Known as a dependable employee and coworker. Dependable and driven Special Service Associate with an aptitude for boosting productivity and workplace morale. Outstanding organizational and customer service skills. Equipped with [Number] years of experience and a proven to meet and exceed sales goals. Highly organized and motivated [Job Title] with [Number] years of [Industry] sales experience. Reputation for working effectively with colleagues and maintaining product and service knowledge. Looking to leverage diverse experience in a position as a Special Services Associate with [Company] . Driven Special Service Associate with [Number] years of merchandising and sales experience. Skilled in efficiently managing time, resources and steady sales growth.
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    Writing
    Editing & Proofreading
    Copywriting
    Content Writing
    Customer Service
    Customer Support
    Computer
    Office Design
    Sales
    Microsoft Office
    Income Statement
    Basic
  • $75 hourly
    Objective: Results-driven professional with a strong background in sales ,human capital management,operations management, and business development, seeking an executive or high-level management position in a dynamic organization. Utilizing extensive experience in multi-department management, customer service excellence, and strategic decision-making, I aim to drive growth, optimize profitability, and foster innovation within the company. Committed to leveraging my expertise in inventory management, contractor sales, P&L analysis, and team leadership to deliver exceptional results and enhance the organization's market position. Key Skills and Attributes: * Comprehensive knowledge of retail operations, merchandising, and sales strategies across various departments. * Proven track record of achieving sales targets, expanding market share, and optimizing profitability. * Expertise in inventory management, vendor relationships, and supply chain optimization.
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    Administrate
    Construction
    Management Accounting
    Management Skills
    Cost Management
    Business Management
    Customer Service
    Customer Satisfaction
    Construction Monitoring
    Strategy
    KPI Metric Development
    Business Development
    Purchasing Management
    Business
  • $50 hourly
    - Supervise and oversee the strategy, planning and execution of the organization’s overall customer success goals - Responsible for coaching, performance management, and career development of the Customer Success and Customer Support teams - Encourage problem-solving, strategic thinking, and customer-orientation amongst the team - Act as point of contact for enterprise-level customers
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    Customer Retention
    Customer Onboarding
    Customer Experience
    Relationship Building
    Project Management
    Upselling
    Account Management
    Leadership Skills
    Team Management
    Team Building
    Sales
    Customer Service
    Customer Support
    SaaS
  • $100 hourly
    Born and raised in the vibrant city of Lima, Peru, I bring a unique blend of cultural richness and professional expertise to the table. As an American citizen, I moved to the bustling streets of New York City in January 2021, accompanied by my beloved cat, Frappa. With a Bachelor of Arts in Communications & Marketing, I further expanded my horizons by studying marketing abroad for a semester at the prestigious Universidad de Salamanca in Spain. My academic journey culminated with an MS in Arts & Entertainment Management from Pace University. My passion for storytelling and revenue generation has been the driving force behind my over ten years of experience in marketing, ad sales, corporate communications, PR, and event planning. Each role I've undertaken has allowed me to weave compelling narratives and deliver impactful results, making me a versatile and dynamic professional in my field.
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    Go-to-Market Strategy
    Product Concept
    Event Planning
    Sales Strategy
    Brand Strategy
    Design Concept
    Innovation Strategy
    Management Skills
    Product Ad Campaign
    Product Launch
    Social Media Copy
    Campaign Management
    Pitch Deck
    Creative Strategy
  • $100 hourly
    **Transforming Health and Wellness with Innovative Posture Solutions** Hello! I'm Luca Tamer, the founder of Align Well US Enterprises and a passionate advocate for health and wellness. With a background in exercise science and kinesiology, coupled with extensive experience in sales and business development, I am dedicated to improving people's quality of life through our cutting-edge posture analyzers. My journey began with a deep understanding of human biomechanics and the importance of posture in overall health. After interning at physical therapy offices across New York City, I launched my own health and wellness company, where we focus on providing innovative solutions that empower individuals to take control of their posture and well-being. What I Offer: - **Expertise in Health & Wellness**: With a degree in kinesiology, I possess in-depth knowledge of posture analysis and its impact on health. This allows me to communicate the value and benefits of our posture analyzers effectively. - **Sales & Marketing Proficiency**: I have a proven track record in sales, having successfully sold health-related equipment and services. I am looking to collaborate with talented sales professionals who can help market and sell our posture analyzers to a wider audience. - **Hands-On Experience**: As a carpenter and woodworker running a full-time business in Brooklyn, I understand the importance of quality and craftsmanship—principles that I also apply to the design and functionality of our products. My Goal: I am currently seeking skilled individuals on Upwork to join me in promoting and selling our posture analyzers. Whether you specialize in digital marketing, sales strategy, customer engagement, or e-commerce, I would love to connect with you! Together, we can create effective sales strategies, build meaningful customer relationships, and drive our mission of enhancing health and wellness through better posture. If you're passionate about health, have a knack for sales, and are eager to make a positive impact, let's work together to bring our innovative solutions to health professionals around the United States.
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    Product Knowledge
    Sales & Marketing
    Digital Marketing
    Lead Generation
    Sales Presentation
    Price & Quote Negotiation
    Ecommerce Management Consultation
    SEO Competitor Analysis
  • $180 hourly
    I'm a growth-focused leader known for developing and implementing impactful customer marketing strategies, encompassing advocacy programs, customer onboarding centers, and user communities to significantly amplify engagement and retention. I excel in developing high-impact campaign and event series that create pipeline opportunities worldwide. - Can plan for and write content - Builds GTM strategies and supporting programs/campaigns - Builds customer retention strategies and programs - Creates innovative solutions to existing problems across buyer and user journey - Manages, directs and creates case studies
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    Content Strategy
    Content Marketing
    Content Creation
    Community Engagement
    Growth Strategy
    Customer Experience
    Customer Retention Strategy
    Customer Onboarding
    Branding
    Marketing
    Lead Generation
    Brand Development
    Digital Marketing
  • $170 hourly
    Strong and versatile leader experienced in software product and solution development and delivery. My passion is to take organizations to the next level by developing people and optimizing processes, tools, and technology to make organizations more effective, more productive and to help team members experience greater job satisfaction while achieving organizational objectives. Specialties: Dynamic Environments, Solutions and Service Development, Delivery and Operation, Business Analysis & Consulting, Staff Development, Distributed & Remote Team Collaboration, Software Project & Program Management, Process Development, -Governance, -Re-engineering and -Management, Culture, System Integration, Big Data, Analytics, Cost Management, Revenue Assurance, Customer Experience Management, Telecoms, International and Domestic experience, Multi-lingual
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    Startup Consulting
    Data Analysis Consultation
    Project Management Professional
    Agile Project Management
    Agile Software Development
    Staff Development
    Service Management Software
    Software Consultation
    Project Insight
    Project Delivery
    Project Analysis
    Process Improvement
    Process Development
    Management Consulting
  • $75 hourly
    I have 15 years of experience leading complex, cross-functional technology projects, including research and consulting on emerging identity and access management technologies, advising C-suite executives on cybersecurity, and deploying AI products and services to the world’s largest enterprises. I have over 12 years of experience working for fast-paced startups, and 5 years of experience managing individual contributors. I am also a Certified Scrum Master.
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    AI Implementation
    Implementation
    Project Management
  • $95 hourly
    * Creativity, efficiency, and reliability: I excel at all three. I never miss a deadline.* "It sounds like me -- only better!" That's the highest possible compliment one can pay to a ghostwriter, and one that my work earns. Anyone can produce content -- even AI. But very few can produce content that retains interest and value years after it's produced. I do. Like a fine wine --my content delivers when poured and becomes more valuable over time. The proof of that is in my portfolio. I plan, create, and edit textual content of any length -- from taglines to whitepapers, as well as web content, eBooks, ghostwritten articles, video scripts, social media posts, and case studies. I specialize in interviewing subject matter experts to render complex topics into clear and engaging stories. I relentlessly research my topics and extract information from subject matter experts to produce texts that are as accurate as they are engaging with a unique style that can never be duplicated by ChatGPT, Claude, Gemini, or any other generative AI. In addition to over 19 years of experience as a content marketing strategist and creator, I have over 14 years of experience reporting on tech and writing for tech businesses. My work has been published in AdAge, Baseline, DMN, Dice, EBN, EE Times, Forbes, Information Week, CoinDesk, CFO, CSO, Runtime, Techopedia, Telco Transformation, and Light Reading. Over the years, I've acquired a deep understanding of innovations in technology, including 3D printing, 5G, AI, blockchain, cloud computing, cybersecurity, FinTech, IoT, InsurTech, SaaS, and their business applications. My clients and employers included a number of startups and other tech-centered businesses like IBM, GE, and Oracle. My branding, marketing strategy, demand generation, lead generation, SEO, and social media delivered exceptional results for them. Notable achievements include increasing site traffic and engagement through strategic content planning, bringing in a sales qualified lead for a six-figure content within 24 hours of the publication of a single article, increasing distribution and reach by producing high-quality articles that other publications request to run them, and contributing to two startups reaching their goal of being acquired. When you want a content specialist who really get B2B marketing and who delivers everything promised and more without breaking your budget-- on time, every time. You want to work with me.
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    Customer Acquisition
    Brand Identity
    Social Media Copy
    Content Creation
    Content Calendar
    Content Research
    Content Planning
    Content Editing
    Content Writing
    Content SEO
  • $25 hourly
    Hi! Thank you for stopping by! My name is Jetmira, and I am an Organic Growth Instagram Specialist. For the last 5+ years, I have helped business owners build a brand according to what is working on Instagram! Step Inside, and I will show you how my organic Instagram strategy will help you connect with your ideal clients easily and effortlessly. My Organic Instagram strategy includes: *Quality Organic Followers Growth: We will manually grow your followers, who are your ideal clients only. We will engage with them by following, liking, and commenting on their Instagram accounts. Also, we will like and comment on their story to bring the interaction to your DM’s *Unfollow: We will take time to unfollow fake accounts, robot accounts, and followers who’re not following your account back after engaging with them within a 2-week timeframe. *Engage With Current Followers: We will engage with your current followers by liking and commenting on their posts and stories to make sure you’re always on their mind. * Community Management: We will make sure that we keep responding to your comments and DM’s * DM Sales Strategy: Based on your sales goal, we can create a DM strategy to increase website views, email subscribers, webinar registrations, grow a FB community, and connect with Influences. * Content Calendar Development: We will create a monthly content calendar for you. If you provide us your website, blog, images, social media accounts, we can spend the time putting together your monthly content that we know your ideal clients will find appealing and increase engagement to your account. - Content Calendar Includes: * Customized Graphics: If needed, we will create custom graphics for you via Canva based on your branding colors. * Captions: Each post will include customized captions and hashtags that are customized to build engagement with your ideal clients. * Schedule post: We use Facebook Studio Creator to schedule all your post on Instagram. Please Contact me and let's have a free consultation about your business. Regards, Jetmira
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    Organic Traffic Growth
    Instagram Marketing
    Instagram Story
    Facebook Plugin
    Audience Research
    Marketing Management
    Audience Segmentation & Targeting
    Community Engagement
    Content Creation
  • $30 hourly
    Hire the Best You've Ever Heard! (Now Dialing Pipedrive, RingCentral & Apollo!!) 7+ Years FinTech Phone Sales + Telemarketing Experience 150-400+ Cold Calls/Day 1-2hrs "Talk Time" Cold, Warm and Follow-Up Calls My telemarketing services cover all U.S. Time Zones, Australia & New Zealand. Feel free to visit my full profile, for international reviews! I am a business manager, owner, and consultant; I love what I do and I'm glad UpWork has allowed me to do it Fulltime. Currently, I use Salesforce and Google Voice, as my main CRM/Dialer. I also have telemarketing experience in: NetSuite, 8x8, Five9, Sugar and the following: (-) CRM + Engagement/Retention -- Salesforce, ZoomInfo Engage, Zoho, PipeDrive (-) Dialers -- Twilio, JustCall, AirCall, GoTo Dialer, Zoho Voice (-) Communication + Collaboration -- Zoom, Microsoft Teams, Slack, Telegram, GSuite I currently manage an online brokerage (FullTimeFunding), for business loans, and speak to clients averaging $500k+, annually. I operate the company individually; keeping track of various affiliates, phone calls and all customer outreach. I pride myself in ensuring tasks are completed by deadline. I can answer questions pertaining to the Paycheck Protection Program (PPP), EIDL and other small business related loan programs. Also offering assistance with: - Minority Business Enterprise (MBE) Certifications - Sales Script Supervision - Sales Flow & Pipeline Strategy *Top Rated Plus* Sales & Marketing - 2021/22/23 *Top Rated Plus* Customer Service & Engagement - 2021/22/23/24 I can design custom-tailored business consultations, for Executives, Founders and Partners, to successfully grow and scale their client engagement, and retention. Thank You and I look forward to working with you! -- Andrew Jagopat
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    Database
    Customer Relationship Management
    Customer Support
    Business Management
    Salesforce
    Interpersonal Skills
    Price & Quote Negotiation
    Marketing Strategy
    Telemarketing
    Cold Calling
    Scheduling
    Email Communication
  • $25 hourly
    I'd love to meet with you to talk about the needs, requirements, and expectations regarding your project. For many years I have maintained excellent customer relations with various clients such as SiriusXM, Allstate, and Belk Department Stores. My responsibilities included record keeping, data entry, invoicing, and customer service. My goal is to exceed expectations and I'd be happy to work with you if you feel that I'm a good fit.
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    Employee Training
    Microsoft Excel
    Data Entry
    Professional Tone
    Customer Service
    Problem Solving
    Records Management
    Invoicing
    Microsoft Teams
  • $20 hourly
    Energetic Customer Service Representative with 4+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Authorized to work in the US for any employer
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    Technical Project Management
    Computer
    Sales
    Phone Communication
    Sales Presentation
    Windows Administration
    Retail
    Retail Sales Management
    Tablet
    Microsoft Windows
    Online Chat Support
    Retail & Consumer Goods
  • $13 hourly
    Hey! Im Bruno, I am 18 years old and live in New York City. I am an Entry Level Freelancer. I love to write stories, commercials, ads.
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    Copy & Paste
    Typing
    Writing
    Copy Editing
    Customer Service
    Copywriting
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Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

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