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Hire the best Customer Engagement Freelancers in Managua, NI

Check out Customer Engagement Freelancers in Managua, NI with the skills you need for your next job.
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  • $25 hourly

    • 5.0/5
    • (1 job)
    I am a seasoned freelancer with over ten years of experience in various fields including customer onboarding, customer success, sales, international business, customer service, and administration work. My expertise extends to the Software Sales, Heavy Machinery Diagnostics, Digital Marketing, Pharma industry, and Food Packaging industry. As a freelancer, I take pride in being professional, honest, loyal, and responsible. I love engaging with leads and working together to provide solutions that exceed their expectations. My communication skills are top-notch, and I believe that effective communication is the key to success in any project. I am committed to meeting my personal and professional goals, and I always strive to deliver work that is of the highest quality. I am confident that my experience and skills will be a great asset to any project I work on. GRACIAS! Thank you for considering my profile, and I look forward to the opportunity to work with you.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Sales & Marketing
    Online Chat Support
    Digital Marketing
    Email Support
    Customer Onboarding
    Customer Relationship Management
    Sales Strategy
    Office Administration
    International Business
    Customer Service
    Sales
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Passionate about providing exceptional service specialists, I love to build trust, and producing value for both my clients and the organization. I have more than 15 years combined experience in management, customer service, sales, appointment setting, retention, and data entry, working with diverse cultures and multinational clients in a variety of industries, particularly in the BPO—Call centers. I can easily and quickly adapt to changes and respond favorably to situations requiring tolerance and patience, tight deadlines, and in-depth inquiries. Prioritizes the confidentiality and security of sensitive information. I've been working remotely for the past five years and intend to continue. Let's connect!
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    Credit Counseling
    Finance & Law
    Troubleshooting
    Appointment Setting
    Account Management
    Lead Generation
    Bilingual Education
    Online Analytical Processing
    Active Listening
    Official Documents Translation
    IT Management
    Customer Service
    Computer Network
    Information Security
  • $7 hourly

    • 3.7/5
    • (6 jobs)
    Hello, Thank you for looking at my profile. During the past 10 years, I have worked as customer service representative, Customer Service Team Leader and Sales Supervisors/Trainer. I was able to learn about BPO/Call Center industry, and handle all type of customers. I learned to give a great customer service. I am a committed and responsible person. I love to help customers and educate them about the product. I also learned about how to be a good leader, and how to create actions plans to imrpove performance and develop agents. You should hire me because, I am a responsible, self motivated, bilingual, committed and enthusiastic person who love to help people specially to the customers who has not idea how to use their products and resolve their doubts about the product and service. During the past 10 years, I was able to interact with customer on different Customer Service Platforms such as Five9.com, Freshdesk, Zendesk, Oracle, Salesforce, Calltools.com, Bitrix24, Vicidial, Ringcentral, and Siebel. I always give 100% of myself in every single call, chat or email not just for the company,I also do it because I know if a customer is happy the company is happy and this will bring more business and revenues for the company that I am working for.
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    Supervision
    Spanish English Accent
    Quality Control
    Translation
    Customer Support Plugin
    Leadership Skills
    Quality Assurance
    Sales
    Customer Satisfaction
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I have more than three years experience as a sales agent, as well as customer retention and satisfaction. I’m a quick learner, a self-starter, a diligent worker, patient, dedicated to my work, and a sympathetic individual. Always making sure to provide an excellent customer service to every customer, showing empathy, acknowledging, with good social communication and problem-solving abilities and demonstrating willingness to help. I am more than willing to put all of my skills to use in your business and go above and beyond.
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    Troubleshooting
    Email Support
    Computer Operating System
    Computer Basics
    Customer Service
    Acquisitions
    Customer Retention
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    ABOUT ME I am a passionate virtual assistant with over 2 years of remote work experience specialized in the legal field performing as intake specialist for U.S. clients. I must emphasize that the areas in which I perform with great skill are workers' compensation and personal injury, achieving the goals of cases signed per month. I am able to build a trusting communication with the client and convert potencial leads into satisfied clients, while being an excellent team player to ensure that each objective of the work plan is met in a timely manner. The skills that allow me to reach my professional potential are attention to detail, a great communicator, empathetic, problem solver, flexible, and able to work under pressure, I am an energetic and reliable individual who can thrive in a fast-paced, performance-driven organization. I am efficient in the use of different software to complete my tasks, including Slack, Aloware, Hubstaff, RingCentral, Window package, Zoom. Don't hesitate to contact me I will more than happy to assist you in your proyect.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Online Chat Support
    Legal
    Spanish
    English
    Medical Terminology
    Customer Service
    Organizational Structure
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    More than 5 Years of experience in the Call Center BPO industry. In customer Service, Technical Support. Experience In HOA for property Community management. Cold Calling Real Estate Lead Generation . As a Cold caller based on my experience it is very important to know how to handle rejection constantly. To start the call with a lot of energy with the opening and to be confident and move forward with the probing questions asking about the conditions of the property, Time frame, the motivation, and the asking price. to be prepared for any rebuttals at any moment of the call and to respond immediately and deal with it the best way. Then move forward for a possible cash offer or any other way as an option available for payment to offer to the seller. Run the numbers with the partner and schedule a callback for a possibility for the offer. of course make sure that we can be a good fit for the seller and vice versa. l am very familiar Using the platforms Zillow, Redfin, Realtor.com l am very familiar using Mojo Dialer, Readymode, Calltools , Batch dialer as well, I am very familiar with Podio I have dialed to different states such as California,Arizona,Illinois,Texas,Florida and Ohio . Qualifying leads, by asking the 4 pillars -Conditions( like the roof,painting,hvac sistem,electricity, heat water system, the kitchen as well. -Timeline ( how soon are they Willing to sell with the next 15 days or 30 days) - Asking price ( Have you thought about a price that you Would like to get? Ballpark price mostly 10 or 20% below Zillow price Motivation ( What got you consider in selling? If we were able to give you the Amount you are asking, What Would you use that money for? And then as well if possible to know and ask about the mortgage, if the property is a rental one? If so, how much is the monthly cash revenue? The type of agreement they have with the tenants if it is a month to month or if there is a lease. Just to build a relationship with the seller And build rapport with them and to know if they are really Interested in selling their home and to confirm that they are a good fit to us. Schedule a callback at their best Time as well
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Appointment Setting
    Real Estate Lead Generation
    Real Estate Cold Calling
    Cold Call
  • $7 hourly

    • 0.0/5
    • (1 job)
    I can ensure you a great customer service experience due to my soft skills and experience dealing with different kind of customer, I a really fast learner, I can take bilinguals calls (English or Spanish) or I can take bilinguals chats by using my multitasking skills, I have been earning a couple of awards due to my good job dealing with customer and providing the best solution according to the business policies
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    Accuracy Verification
    Translation
    Critical Thinking Skills
    Technical Support
    Multitasking
    Customer Care
    Phone Communication
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Professional profile I am a professional in sales, retention, collections and customer service. I stand out for offering exceptional support to the company's clients, ensuring that their concerns are addressed and resolved in a timely and effective manner. I am looking to join a team to contribute to success by offering strong administrative and problem-solving abilities
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    Debt Collection
    Sales
    Communication Skills
    Product Knowledge
  • $9 hourly

    • 5.0/5
    • (1 job)
    I have dedicated my entire life to learning about providing outstanding support and exceeding my goals and expectations
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Service
    Translation
    Outbound Sales
    Appointment Setting
    Sales
  • $11 hourly

    • 0.0/5
    • (0 jobs)
    As a Senior Project Supervisor, I was able to supervise most of the process if not the entire process of creating an electrical system (Planning process, designing process, and of course the execution process). I gained more knowledge in solar panels, underwater pumps, and all the paperwork that’s needed to get the utility company to approve the work. - As a technical support specialist I developed skills on the VoIP (programming VoIP phones, firewalls, routers/modems (to meet the VoIP requirements)). - As a customer service agent, I learned how to deal with all types of customers, and how to handle any issue in any circumstances. - As a Leasing Coordinator/Executive Assistant, I learned a lot about Real Estate (Leasing, Property Management, Lifetime of a tenant and Landlords, deadlines and timelines). I believe that my experience in all my past jobs have been a great, I learned how to work remotely and to deal with stressful situations (and customers).
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Lease
    Administrative Support
    Team Alignment
    Debt Collection
    Executive Support
    Technical Support
    Customer Service
    Real Estate
    Electrical Engineering
    Electrical Layout Design
    Electrical Design
  • $6 hourly

    • 4.0/5
    • (1 job)
    ▪ I have been working in Customer service for 24 years now And half of that time I have been involved in sales. ▪ I have been able to develop my Customer Service and sales skills in different areas such as Tourism, Catering, Shipping, and Education. ▪ I am Detail-oriented, able to manage multiple priorities and meet deadlines. ▪ High ethical standards. ▪ Treat people with respect and dignity. ▪ Respectful to others and excellent relationships. ▪ Wide experience working in multicultural teams. ▪ Responsible. ▪ Focused ▪ Cooperative. ▪ Social. ▪ Tolerant.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Sales
    Customer Experience
    Customer Service
    Data Analysis
    Booking Services
    Data Extraction
    Data Entry
  • $7 hourly

    • 4.0/5
    • (1 job)
    Hi, my name is Kevin Josué Arteaga and I am a Sales Expert with Legal experience. I worked in sales department for fifteen months. During this long time as a sales agent I gained a lot of experience, such as customer retention, sales strategies, how to create a good connection with customers, how to deal with angry customers and I also had the great opportunity to meet people who helped me to develop sales skills. I have 1 year and 3 months of experience as an Appointment Specialist at an Immigration Law Firm, working on Outbound Calls and Inbound Calls, this was a great experience for me, because I was able to acquire new skills, such as working on follow-ups with clients and providing excellent customer service via chat, email or phone, Excellent verbal and written communication skills. I am also a person who adapts to any kind of changes, flexible, I am very good at working in a team, I learn fast, I am very organized and a persistent person, these are some of the qualities that have helped me to grow professionally. Looking forward, I am excited to continue learning, growing, and pursuing my passions. I’m excited to take on a new challenge in my career and life by working as a freelance, so let’s keep in touch!
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Scheduling
    Inbound Inquiry
    Outbound Call
    Spanish
    Phone Communication
    Legal
    Multitasking
    Customer Retention
    Computer Skills
    Sales Call
    Customer Satisfaction Research
    Expert
    Sales
    Outbound Sales
  • $7 hourly

    • 0.0/5
    • (1 job)
    I have very good organizational and time management skills, but my greatest strength is my ability to effectively handle multiple projects and deadlines.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Feedback Documentation
    Food & Beverage
    Journalism
    BPO Call Center
    Server
    Journalism Writing
    Cold Call
    Customer Experience
    Call Center Management
    Customer Service
    Employee Engagement
    Management Skills
    Community Engagement
    Call Scheduling
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I'm a self-taught customer service specialist with more than 5 years in the industry with TECH support experience, billing, safety related roles and many more. With the ability to adapt my self to sudden changes I'm able to fit to any company and also face any situation that could comes up.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Online Help
    Email Support
    Online Chat Support
    Customer Service Training
    Customer Experience
    Customer Service
    Customer Care
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I'm a debt collector with a bunch of experience on the financial areas and a high knowledge of the FDCPA laws. I cosider me a responsible person and dedicated to my work, with great desires of improve every day, a good attitude for teamwork and an easy group relationship
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Active Listening
    Server
    Persuasive Tone
    Multitasking
    Problem Solving
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    I have more than 10 years of experience in customer service, appointment settings, and sales industry for companies located in the U.S
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Appointment Setting
    Outbound Sales
    Translation
    Sales
    Automotive
    Inbound Inquiry
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