27 Best Customer Engagement Freelancers For Hire In North Carolina

Check out Customer Engagement Freelancers in North Carolina with the skills you need for your next job.

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$75 hourly
- 5.0/5
- (1 job)
Product Owner focused on building world class communities that support Tech and Tech Enabled businesses. I'm passionate about community management and building innovative software. Broad range of experience in technical support, product development, customer satisfaction, community & social support. Experience leading transformational initiatives in cross functional teams and business units while managing diverse global employees. Outstanding analytical insights and data driven decision making with a track record for delivering positive results. AIPMM PM/PO Certified.

Customer Engagement
Product Backlog
Agile Software Development
Community Engagement
$65 hourly
- 5.0/5
- (1 job)
My mission is simple. It is to help you reach your business goals through social media by getting more eyes on your brand, an increase in engagement, an increase in followers, to ultimately attracting your dream clients/customers. I will help you hit these goals through a personalized social media plan (not pointless posting) and original content creation (copywriting, graphic design, video editing). After years of experience working with small business' internally and working for a large national full-service marketing agency, I have seen the power of social media marketing firsthand. My marketing strategies can help you reach your target audience from brand awareness to conversion. Ways I've helped my clients in the past: - 4 figures in sales in less than 90 days - $2.5 million in donations raised in 4 months for a charity event - Organically reached 200,000+ people on Instagram - Gained 11k followers from 0 on TikTok I'm here to help in any areas of marketing: - Content Marketing - Social Media Marketing - UGC - Paid IG/FB Ads - Email Marketing - Print Marketing I have my Bachelor's Degree in Marketing with a Concentration in Social Media which gives me a different prospective than most social media marketers. Social Media Marketing is not a one size fits all- whatever your goals are I am happy to work with you to achieve them through social media marketing. Let's be in touch!

Customer Engagement
UGC
TikTok Video
Social Media Content Creation
Email Marketing
Social Media Account Integration
Facebook Ads Manager
Facebook
TikTok
Instagram
Social Media Advertising
YouTube
Instagram Marketing
Branding
$35 hourly
- 5.0/5
- (1 job)
Skilled in project management, customer service, marketing, and sales, with a proven track record of success. Experienced in training and developing teams across multiple states, I am adept at driving growth and success in dynamic organizations. With a passion for problem-solving and effective communication, I seek a challenging position where I can leverage my transferable skills and contribute to the continued growth of a forward-thinking collaborators.

Customer Engagement
Google Analytics
Google Ads
Customer Service
DocuSign
Academic Proofreading
Proofreading
$50 hourly
- 5.0/5
- (1 job)
Although not directly reflected on my resume, I do have a few years of sales experience as well, Customer Service in person or remote is my forte

Customer Engagement
Accounting Basics
Management Accounting
Data Entry
Dispatch Technologies Dispatch
Call Center Management
Typing
Customer Retention
Customer Experience
Accounting
Microsoft Excel
$50 hourly
- 5.0/5
- (1 job)
Hello! I'm a seasoned marketing professional and the proud owner of a thriving marketing agency. With deep expertise in digital marketing and a passion for leveraging technology and AI, I help businesses and individuals supercharge their growth and achieve their development goals. Currently, I am enhancing my skills through an expert certification course in GoHighLevel, which further equips me to support my clients in achieving unparalleled success. Skills: Digital Marketing Business Consulting E-commerce Strategy Course Creation and Training AI and Technology Implementation Professional Experience: As the head of my own marketing agency, I specialize in creating tailored solutions that blend cutting-edge technology with effective marketing strategies. My work spans various industries, providing me with a robust understanding of diverse market dynamics and client needs. I am also a passionate educator, teaching others how to utilize technology and AI tools to elevate their business operations and personal growth initiatives. Services Offered: Digital Marketing Campaigns: Design and execution of comprehensive digital marketing strategies that drive engagement and sales. Business Consulting: Insightful consulting services to refine business strategies, enhance operational efficiency, and boost profitability. E-commerce Solutions: Development and optimization of e-commerce platforms to maximize online sales and customer retention. Custom Course Creation: Design and implementation of educational courses that empower individuals and teams to leverage new tools and technologies. Technology Integration: Guidance on integrating the latest technologies and AI tools to streamline processes and enhance decision-making. Why Choose Me: I am committed to delivering exceptional results and ensuring that all projects not only meet but exceed client expectations. My approach is hands-on, collaborative, and tailored to the unique needs of each client. If you're looking for a partner who brings both technical savvy and strategic acumen to your projects, I am ready to help propel your business to new heights. Availability: I am available for both short-term projects and long-term collaborations. Let's connect to discuss how I can support your business goals with innovative solutions and expert guidance.

Customer Engagement
Video Production
Graphic Design
Copywriting
Marketing Strategy
Influencer Marketing
Email Marketing
Advertisement
Brand Development
Content Creation
Social Media Engagement
Social Media Content
Social Media Advertising
Freelance Marketing
Marketing
$25 hourly
- 5.0/5
- (2 jobs)
Quick learner with the ability to manage multiple tasks quickly and efficiently. 20+ years experience managing million dollar clients. Fully proficient in Word, Excel, Adobe, and Power Point. Manage multiple projects efficiently and accurately at one time. Tasks include data entry, data research, accounts receivable collections, spreadsheet creation, Power Point presentations, customer service.

Customer Engagement
Accounts Receivable Management
Project Management Office
Excel Formula
Professional Tone
Customer Analysis
Word Processing
Receptionist Skills
Account Management
$22 hourly
- 5.0/5
- (7 jobs)
I’m currently a leasing consultant at a large apartment complex with over 1100+ residents. Previously I have worked in healthcare environments in areas such as data entry, client engagement, onboarding, training and business administration. I have a Bachelor of Science in Healthcare Administration. I enjoy writing poetry and lyrics, as well as reviewing and editing others work. I’m a strong leader and enjoy teaching and training others in areas I know best. On the side I’m an avid Facebook Marketplace seller and regularly flip and restore furniture. As well as regularly test and review products.

Customer Engagement
Music Review
Lyrics Writing
Writing
Writing Critique
Microsoft Excel
Social Media Engagement
Social Media Content
Creative Writing
Editing & Proofreading
Training & Development
Leadership Development
Customer Retention
Customer Onboarding
Data Entry
$20 hourly
- 5.0/5
- (2 jobs)
SKILLS *I have had experience with customer service and time management skills. * Works hard to learn and master any obstacles in my way. * good listener, resilient, goal achiever , hardworking, focused. *I strive to do my best in my work and become better over little time. * Good communication skills and works well with peers, customers, and coworkers. * Always have a smile on my face and ready for new experiences.

Customer Engagement
$25 hourly
- 5.0/5
- (1 job)
Customer Engagement
Inventory Management
Retail Merchandising
Management Skills
Customer Satisfaction
Customer Service
$45 hourly
- 0.0/5
- (1 job)
CAREER OBJECTIVE Dedicated professional with demonstrated strengths in customer relationships, growing revenue, and time management. Great at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Ability to analyze data, develop strategies, and provide solutions to complex problems. Account Development & Growing Strategic Accounts an Management. Cross functional in team Management and Customer experience expert. Able to Influence Stakeholders, implementation of Market Strategy and Development. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Highly organized and detail-oriented, with a drive to exceed expectations.

Customer Engagement
Customer Service
Communications
Corporate Event Planning
Events & Weddings
Business Management
Management Skills
Project Management
Customer Retention
Customer Analysis
Marketing Campaign Account Setup
Key Account Management
Account Management
Marketing Plan
Sales & Marketing
$28 hourly
- 5.0/5
- (2 jobs)
I have a BS in psychology and a master's degree in Clinical Mental Health Counseling. I have a passion for advocating for mental health services and using social media to fight the stigma against therapy. I enjoy reading and editing documents and creating social media and other graphics in my free time. I have great time management and communication skills. I am looking forward to working with you.

Customer Engagement
Customer Satisfaction
Editing & Proofreading
Proofreading
Written Comprehension
Research Paper Writing
Audio Transcription
Writing Critique
Procreate
Canva
Microsoft Publisher
Microsoft Outlook
WordPress
Mental Health
Typing
$40 hourly
- 0.0/5
- (0 jobs)
I'm a customer service expert that's willing to do whatever it takes for businesses and opportunist to thrive. Customer service drives sales and repetition of customers. If a great service is provided, customers will never forget that and will more than likely return.

Customer Engagement
Customer Experience
Customer Care
Data Entry
$80 hourly
- 0.0/5
- (0 jobs)
With over 15 years of experience in varying fields, I am seasoned in business development, innovation, sales and marketing. I love to create solutions and deliver exceptional results. My drive to innovate and connect with people has allowed me to excel in a variety of industries. In 2010 I founded HEAT studios. As the owner/founder, every aspect of business development was part of my every day. Most recently, I pioneered the implementation of PCR testing to the mainstream and established strong relationships with key clients and staff. I led the market in sales and ensured compliance with quality standards and regulations. At Mako Medical and other labs across the States, I served as the National Sales Manager, where I oversaw the sales strategy and execution for fast-growing medical laboratory companies. I increased sales revenue and secured large contracts with major partnerships. I trained new and existing sales staff as well as doctors and their staff.

Customer Engagement
Entrepreneurship
Social Networking Service
Customer Experience
Leadership Development
Marketing
Sales
Design Concept
Community Development
Business Innovation
Product Design
Branding & Marketing
Brand Development
$14 hourly
- 4.4/5
- (6 jobs)
I am an experienced writer in a variety of fictional and academic mediums. My time management, attention to detail, and customer satisfaction are what I pride myself on. I work well with a team as well as leading myself in deadline-oriented projects. I assure you the writing you receive from me will engage your audience, convey your message, and come with my guarantee that I will understand the goal of your piece well before I put pen to paper. I looked forward to working with you to create meaningful and impactful content.

Customer Engagement
Creative Writing
Grant Writing
Ghostwriting
Project Management Professional
Story Editing
Article Writing
Project Management
Short Story
Storytelling
Fiction Writing
$28 hourly
- 0.0/5
- (1 job)
PERFORMANCE SUMMARY Customer Success Management & Customer Engagement - Displayed strong customer service skills while performing triage services at help desk as an intern. Quickly promoted to Lead Help Desk Dispatcher full-time delivering customer-centric solutions. Project Management & Team Leadership - Constructed and deployed an automated incident report application for a non-profit organization. Managed a team of 4 interns to ensure that project was completed on time. Presented a successful demonstration of the application for the non-profit. Client Relationship Management & Process Improvement - Developed a process to improve triage efficiency by 20% by sending automated follow-up emails, rather than calling clients daily. Presented the improvement and effectively deployed it across the triage department. Resulted in a reduction in missed phone calls while maintaining client contact.

Customer Engagement
Process Improvement
Technical Project Management
Client Management
Relationship Management
Tech & IT
$25 hourly
- 0.0/5
- (1 job)
SUMMARY A customer focused and detail oriented individual with 20+ years of experience in customer service and administrative positions. Skilled communicator providing friendly and informative customer interactions with a drive to exceed expectations. Exceptional time management, organizational and analytical skills. Proficient in MS office Suite, Google Suite Strong work ethic Time management skills Effective communicator both verbally and written

Customer Engagement
Customer Service
Online Chat Support
Microsoft Outlook
Presentation Design
Data Analytics
Data Analysis
CRM Software
Customer Analysis
Business Presentation
Typing
PPTX
Microsoft Excel
Microsoft Word
Presentations
$9 hourly
- 5.0/5
- (2 jobs)
I'm a Technical Writer with experience in customer and employee-facing help documentation. I'm looking for some side work to get experience outside my daily mundane writing tasks. Also, I'll work cheap until I get more experience with contract work, so I'm here if you're looking for cheap labor. Abilities *Proficient at running and maintaining multiple projects simultaneously. *Advanced skills with Microsoft Office including Word, PowerPoint, and Excel *Customer Engagement *Technical Writing *Content Creation *Administrative and Clerical work *Time Management and Organization

Customer Engagement
Content Writing
Knowledge Management
Content Creation
Academic Content Development
Social Media Management
PPTX
Business Writing
Writing
Clerical Procedures
Technical Documentation Management
Technical Documentation
Microsoft Word
Microsoft Excel
$40 hourly
- 4.1/5
- (1 job)
Welcome! I have a Doctorate of Physical Therapy and currently working in an outpatient orthopedic clinic. I have additional medical training in Women's Health (Herman & Wallace), Life Coaching & Medical Consulting, and Reiki (1st & 2nd degree). I have a passion for writing, research, healthcare, and helping others reach their utmost potential! Due to my doctoral studies and strong healthcare background I am well versed in medical management and research development. I am proficient at proofreading, copywriting, and data entry/editing. I also have a strong interest in creative writing and enjoy exploring fitness and lifestyle classes.

Customer Engagement
Science & Medicine
Medical Records Research
Customer Service
Copywriting
Office Administration
Medical Editing
Microsoft Office
Proofreading
Health & Fitness
Administrate
Life Coaching
Health & Wellness
Medical Terminology
Copy Editing
$20 hourly
- 0.0/5
- (0 jobs)
Objective Experienced and motivated office administrator seeking regular full-time employment Ability Summary * Experienced customer service professional * Proficient in Microsoft Office software programs * Detail oriented with strong data entry and mathematical calculations * Efficient time management and organizational abilities * Innovative thinker when troubleshooting technical issues * Ability to work independently and as a stand-out team player * Communicates effectively using stand out active listening practices * Performs all work assignments with excellent moral ethics

Customer Engagement
Data Entry
Word Processing
Microsoft Excel
Microsoft Access
Appointment Scheduling
Machinery
Office Administration
Scheduling
Time Management
$20 hourly
- 0.0/5
- (0 jobs)
At 15 I started working as a waitress at a local grill. Then I began cleaning and organizing individuals' homes and commercial businesses. I still do some today along with landscaping. For 5 years I was an office manager at a Speech Pathology office for pediatrics. Currently, I started venturing out into the networking field and TV repairs. I enjoy the elderly people I get to meet while installing Clear Caption telephones in their homes. I'm an honest caring person who loves helping others. I'm not afraid to get my hands dirty. Let me help you so you don't have to.

Customer Engagement
$18 hourly
- 0.0/5
- (0 jobs)
I’m a IT support personal. Resourceful and dedicated individual with knowledge of online administrative and customer support seeking a Virtual Assistant position. Excited to bring a proactive approach to organizing tasks, managing communications, and providing outstanding service in a remote work environment.

Customer Engagement
Organizational Behavior
IT Support
Editing & Proofreading
Time Management
Active Listening
Customer Relationship Management
Call Center Software
Sales & Marketing
Communication Skills
$30 hourly
- 0.0/5
- (1 job)
Perpetually curious and solution-oriented professional with a strong background in IT managed services, organizational culture, governance, leadership training, event coordination, and procurement. I am seeking opportunities to leverage my extensive experience to craft, review, and enhance communication content. My goal is to engage target audiences with compelling narratives and achieve impactful outcomes through clear and direct writing. With a proven track record in delivering > human-centric IT solutions, > ethical leadership, > project governance, > stakeholder engagement, > project management, and > client-focused managed services. I excel in data-driven benchmarks and reporting, as well as enterprise governance. I am skilled in convening stakeholders and driving business process improvements.

Customer Engagement
Formatting
Audience Targeting
Document Review
Narrative
Creative Writing
Word Processing
Text Analysis
Email Communication
Grammar
Controlled Vocabulary
Professional Tone
Business Writing
Proofreading
$100 hourly
- 0.0/5
- (0 jobs)
I’m an experience, UCG and Content creator, I have worked with several businesses and institutions. I have worked in content creation for two years. If your trying to get your product out there I have helped small business and many business across different countries. I do have a brochure or webpage that lists my price range. Have a good day !

Customer Engagement
Social Media Content Creation
Content Creation
Brand Strategy
Branding & Marketing
UGC
$25 hourly
- 0.0/5
- (0 jobs)
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 | 𝟯𝟬+ 𝗬𝗲𝗮𝗿𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 Hi there! I'm seasoned Business Operations and Support Professional with over 30 years of experience in providing top-notch support across customer service, sales, and intra-company admin functions. I've had the pleasure of working with clients of all sizes—from large enterprises to mid-market companies and small/medium businesses. Furthermore, I earned my Bachelor's degree in Business Administration, with a focus on Marketing, from the University of Maryland – College Park. But my learning didn’t stop there—I’m always on the lookout for new skills and knowledge to stay sharp and bring even more value to those I support. I’m passionate about making life easier for teams and professionals by helping them boost their productivity and focus on what really matters—driving revenue. Whether it's mastering Sales Enablement Platforms, navigating CRM systems, analyzing data, or managing documents, I’ve got the tools and expertise to get the job done efficiently. Here’s what I bring to the table: Proficiency with Sales Enablement Platforms, CRM Platforms, Data Analytics Software, Communication Tools, Document Management Systems, CLM Platforms, and electronic signature applications like DocuSign. A knack for listening carefully, taking detailed notes, and keeping communication clear and consistent. A commitment to completing tasks not just to the expected standard, but in a way that’s efficient and effective. Let’s work together to streamline your operations, so you can focus on growing your business. I'm here to help!

Customer Engagement
CRM Software
Troubleshooting
Workday Adaptive Planning
Interpersonal Skills
Active Listening
Critical Thinking Skills
Writing
Time Management
Project Prioritization
Organize & Tag Files
Typing
General Transcription
Virtual Assistance
Data Entry
$20 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE: To use my skills in project management and customer service acquired through my occupation to transition into a career where I can support clients and products that make a positive impact on the world around us.

Customer Engagement
IT Project Management
Organizational Structure
Typing
Public Speaking
Presentations
Customer Discovery
Smartsheet
Project Management
Microsoft Project
Virtual Assistance
$30 hourly
- 0.0/5
- (0 jobs)
Administrative support has been a large part of every position I have held. I am passionate about everything I do, from small, basic tasks to large, complex projects. I can learn things very quickly and am incredibly detail oriented. My work is very general; I have worked on the following: -Data Entry -System Management and Development -Creation of Communications Plans and Strategic Membership Recruitment, Engagement and Retention Plans. -Meeting Scheduling -Membership Engagement Community Building -Curriculum and Training Creation -Membership Onboarding And more! Let me know how I can help!

Customer Engagement
Editing & Proofreading
Meeting Notes
Scheduling
Administrative Support
Communication Skills
Database Development
Community Engagement
Customer Onboarding
Customer Retention Strategy
Customer Data Platform
System Administration
Project Management
Virtual Assistance
Data Entry
$15 hourly
- 0.0/5
- (0 jobs)
I enjoy helping people from all different backgrounds, problem solve and be satisfied with their entire experience!

Customer Engagement
Virtual Assistance
General Transcription
Data Entry
Company Research
Market Research
Problem Resolution
Problem Solving
Register-Transfer Level
Kiosk
Customer Relationship Management
Customer Experience
Customer Development
Customer Care
Customer Acquisition
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