19 Best Customer Engagement Freelancers For Hire In Ohio

Check out Customer Engagement Freelancers in Ohio with the skills you need for your next job.

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$35 hourly
- 5.0/5
- (6 jobs)
Hello! I'm Amy C., a professional well-versed in ensuring client success, crafting compelling content, and providing virtual assistance. With a strong background in managing high-touch client relationships, and supporting business operations, I bring a unique blend of skills that can help elevate your business to the next level. Client Success Management: I specialize in building and maintaining strong client relationships, ensuring a seamless onboarding experience, and proactively managing client progress through regular check-ins and detailed reporting. ensuring that every client feels valued and supported. My expertise includes community management, client engagement, and support for customer service operations. I have experience with most CRM tools from Basecamp to Trello and to track client interactions. Content Writing & Editing: With a knack for storytelling, I create content that resonates with audiences and drives results. Virtual Assistance: I can provide services from scheduling and project management to creating engaging social media posts. My organizational skills and attention to detail ensure that your operations run smoothly, freeing you up to focus on what matters most. Skills & Tools: • Client Onboarding & Engagement • Community Management • Content Writing & SEO Optimization • Podcast Show Notes & Social Media Assets • Project Management Tools: Monday.com, Basecamp, Google Suite • Transcription Tools: Otter.AI, Descript, Headliner AI • Social Media Management: LinkedIn, Twitter, Facebook, Instagram Whether you need someone to manage your client relationships, create compelling content, or provide reliable virtual assistance, I’m here to help you achieve your goals. Let’s connect and explore how I can contribute to your success! Published Author Additionally, I am a working freelance published author writing creative nonfiction for reputable publications such as Chicken Soup for the Soul, Guideposts, The Upper Room, Today's Christian Living, Her View from Home, and more. My experience in crafting engaging narratives extends beyond industry-specific content, enriching my ability to create compelling stories across genres. If you seek a versatile professional adept at crafting engaging narratives, managing client success, generating creative content across various platforms, and working with AI models for advanced writing, I’m here to collaborate. Let’s connect!

Customer Engagement
Client Management
Podcast Marketing
Podcast Content
Newsletter Writing
Customer Service
Content Creation
Virtual Assistance
Copywriting
Content Writing
Podcast Show Notes
Case Studies
Market Research Interview
Business Writing
Creative Writing
$50 hourly
- 5.0/5
- (4 jobs)
Willing to relocate: Anywhere Authorized to work in the US for any employer Skills * Customer Service Skills (10+ years) * Law Enforcement (1 year) * Community Relations (3 years) * Horticulture (4 years) * Inventory Management (5 years) * Mathematics (10+ years) * Documentation (8 years) * Operating Systems (5 years) * Database Management (1 year) * Scheduling (4 years) * Manufacturing (2 years) * Supervising (4 years) * Excel (2 years) * Training (6 years) * Forklift (3 years) * General Labor * Production lead (1 year) * Automotive (5 years) * Sales (10+ years) * Mechanic (5 years) * Customer Service (10+ years) * Maintenance * Retail (2 years) * Lawn Care (6 years) * Irrigation (2 years) * Welding (2 years) * Layout Design * Hardscape * Machining (4 years) * Plastics injection molding (3 years) * Equipment repair (4 years) * Assembly line (3 years) * Machining (4 years) * CNC lathe (2 years) * CNC milling machine (3 years)

Customer Engagement
Network Administration
Social Networking Service
Network Database
Visual Basic for Applications
Visual Basic
Library Management Software
Customer Retention
Customer Service
Typing
JavaScript
Java
Microsoft Excel
Proofreading
$30 hourly
- 5.0/5
- (2 jobs)
I like to describe myself as a creator first and then everything else I am capable of stems from that. I have a wide variety of skills and am a hard worker. Just a human in this world trying to offer their skills and background to the unique individual that may need them.

Customer Engagement
Canva
Administrative Support
Teaching
Marketing
Acting
Theatre Design
Sales
Freelance Marketing
Social Media Account Setup
Writing
Microsoft Excel
Voice Acting
$15 hourly
- 5.0/5
- (1 job)
Experienced Warehouse Worker and Customer Service Representative Agent Who Strives to be The Best and is Always Willing to Help. I Love Working and Staying Active.

Customer Engagement
Five9
Active Listening
Following Procedures
$100 hourly
- 4.7/5
- (2 jobs)
With over 16 years of experience, I have a broad business background with a deep understanding of using strategy to solve business challenges. I have worked across a wide range of industries for global brands, passionate startups and savvy agencies. My specialized focus is with emerging ventures or programs that are in need of a transformation in an organization. I help find operational efficiency, develop business growth plans, and define production quality. So far I have supported over 100 brands and played an active role in consulting 7 acquisitions. I can help with: # Fractional leadership roles focused on developing/expanding business units requiring cross-functional experience in Operations, Business Development, Marketing, Product, and Customer Success. # New Website + Product Launches # Process and Policy Development # Organizational Design (org chart, job descriptions, hiring plan) # Branding and Go-To-Market Strategies (brand book, market launch plan, pricing models, BD goals and projections, marketing initiatives) # Organization and Functional Strategic Planning (strategic plans and tracking tools) # Program and Resource Management # Narrative crafting for executive and board presentations (story outlining and presentation collateral) # Building and modeling company culture practices, especially for remote + hybrid organizations (employee handbook, company policies and communication plans) # Business Development Contract audit and review (suggestions to lean BD contracts and make them more scalable)

Customer Engagement
Startup Consulting
Brand Strategy
Business Planning & Strategy
Team Management
Brand Consulting
Product Development
Marketing
Business Development
Project Management
Organizational Design & Effectiveness
Business Operations
$40 hourly
- 0.0/5
- (0 jobs)
Beauty advisor and skincare product expert. Excelling in sales of holistic wellness and maintaining trusting relationships with clients.

Customer Engagement
Phone Communication
Health & Wellness
Wellness
Skin Care
Product Knowledge
Fashion & Beauty
Beauty
Sales
Beauty & Personal Care
Customer Care
$30 hourly
- 0.0/5
- (1 job)
Tired of the busy work of your day-to-day workload? Or, do you just want to get ahead on it? Let me help! We all know it is hard to prioritize when there are hundreds of tasks to juggle. By outsourcing just a fraction of your work to a virtual assistant, you can focus on what really matters! I will help take care of the mundane work, for personal or business needs, such as Data entry Email filtering/organization Research Confirm and schedule appointments Calendar management Project management Add contacts/information to CRM Transcribe voicemails Source various needs Maintain a clear record of work With 10+ years of experience in customer service industries such as food and beverage, hospitality, medical, tech, security, SaaS, B2B, and B2C, I'm sure I can help you find extra time in your day to help you focus on mission-critical work, whatever that may be. Work smarter, not harder! I'm a firm believer that there is always a way to save time/effort. How can I help you take advantage of it?

Customer Engagement
Email Copywriting
Sales
Outbound Sales
Writing
Sales Presentation
Creative Direction
Professional Tone
Blog Writing
$18 hourly
- 0.0/5
- (0 jobs)
My top interests are providing the best customer service, through hard-work, organization and communication skills that stand out over other companies. I am a wife and mother of three boys. I have my real estate license and would like to continue to work from home providing great customer service/administrative support from home.

Customer Engagement
Database Management System
Recruiting
Customer Experience
Customer Development
Database
Management Skills
Science
Social Customer Service
Customer Satisfaction
$20 hourly
- 0.0/5
- (1 job)
Hardworking and energetic Executive Assistant and Sales Representative with over twenty (20) years of diverse experience in both database administration/report writing and B2B/B2C sales. * Improved revenue of my outside sales force by over 50% annually * Data Entry/Database Administration/Report Writing (Excel) * Exceptional multitasker * Persuasive negotiator/communicator * Well-versed in sales techniques * Service-oriented * Hunter mentality * Customer focused * Energetic and outgoing * Personal Assistant experience * B2C/B2B Sales * Outside/Inside Sales Authorized to work in the US for any employer

Customer Engagement
Report Writing
Database Administration
Customer Service
Email & Newsletter
Cold Calling
Typing
Calendar Management
Office Administration
Sales & Marketing
Receptionist Skills
Microsoft Excel
Data Entry
Phone Communication
$15 hourly
- 5.0/5
- (1 job)
Customer service. For many years now I have been the "smooth operator" at pretty much every job I've ever been at. I'm kind and sweet and yet I can argue with the best of them in the sweetest way possible. I have a way of helping people understand my side and helping them compromise when needed. Creative Writing Enthusiast. Give me a topic and I can write all day. My whole life I've been a writer. I've taken multiple writing classes and have always found it easier to portray my point of view through words. Give me a shot. I promise I won't disappoint!!! Empathetic listener. How can I help? That question is such a monumental question I try to ask people throughout the day. Have you been having a rough time with something happening in your life? Do you feel as though other people see life in a brighter light? Have you ever had something happen to you that made you feel shame and guilt and it unknowingly affected every choice you made in life from then on out? Is someone not hearing you when you speak? Do you need someone to hear you?

Customer Engagement
Inspirational
Inspirational Tone
Phone Communication
Customer Care
Emotion Recognition
Voice-Over
Voice Acting
Phone Support
$20 hourly
- 0.0/5
- (0 jobs)
Hard working independent organized worker lookong to help while in school. Im 1st time stand on my own so this is new to me

Customer Engagement
EMR Data Entry
Bookkeeping
Internet Recruiting
Accounting
Light Bookkeeping
Accounting Basics
Recruiting
HR & Business Services
$21 hourly
- 0.0/5
- (0 jobs)
Strong Customer service Sales experience Self starter and Motivated Project management Team player Organized Strong Time management Creative Problem Solver

Customer Engagement
Virtual Assistance
Data Entry
Problem Resolution
Resolves Conflict
Phone Communication
Microsoft Windows
Sales Call
Customer Service
Customer Experience
$20 hourly
- 0.0/5
- (0 jobs)
Detail-orientated and creative communications and new media graduate with hands-on experience in customer engagement, digital content organization, and brand support across various settings. Skilled at crafting positive brand interactions and managing workflows, with a proven ability to adapt and contribute to cohesive campaigns and content strategies. Known for strong leadership skills, attention to detail, and a customer-first approach, I am eager to apply my abilities to dynamic roles and projects on Upwork.

Customer Engagement
Community Development
Market Analysis
Social Media Strategy
Copywriting
Storytelling
Leadership Skills
Canva
Microsoft Office
Problem Resolution
Time Management
Media & Entertainment
Communication Skills
Event Planning
Customer Service
$23 hourly
- 0.0/5
- (0 jobs)
Experienced administrative assistant responsible for managing incoming calls and customer service inquiries, identifying and assessing customers’ needs to achieve satisfaction, and generating sales leads. Comfortable with computer applications, have a friendly demeanor, and strive to provide high-quality customer service consistently

Customer Engagement
Virtual Assistance
Market Research
Facebook Marketplace
General Transcription
Data Entry
$20 hourly
- 0.0/5
- (0 jobs)
I'm an experienced customer service agent with data entry skills on multiple platforms. My knowledge of these platforms and my curiosity about learning new platforms make me a great career candidate. Knowledge of Five9, WebChamp2, Public Storage Online Academy, and Workforce systems Managerial experience in multiple settings

Customer Engagement
Facebook Marketplace
Market Research
General Transcription
Customer Experience
FiveM
Customer Service
Data Entry
$40 hourly
- 0.0/5
- (1 job)
Hello My Friends! I am Danielle and I would like to invite you to experience and benefit from my 20 plus years of knowledge and insight in the Credentialing and Licensing industry. I began this journey about 1996 and it has been quite the journey indeed. I have developed and maintained a working knowledge of the CMO (Care Management Organization) and Producer/Agent Licensing process that allows me to provide a personal service to clients and allow them to focus on providing great service to their Clients/Patients/Customers with minimal delay.

Customer Engagement
Communication Skills
Research Documentation
Insurance Document Production
Account Reconciliation
Document Control
System Monitoring
Typing
Client Management
Office Administration
Telecommunications
Microsoft Excel
Email Communication
Data Entry
Word Processing
$70 hourly
- 0.0/5
- (0 jobs)
I'm an entrepreneur open minded to any and everything that might be capable of doing if I've never done something and you're offering training rest assured I'm a very quick learner strong minded person self motivated and I'm very big on meeting deadlines llSKILLS Customer Service Verbal and written communication Office Administration Organization Appointment Scheduling Confidentiality understanding Sales Support Schedule Management Complex Problem-Solving Supply Restocking Report Writing Supply Ordering Mail distribution Database Administration Proofreading expertise Equipment Sterilization Fast Learner Multitasking and Time Management Critical Thinking Clear Communication Documentation and Recordkeeping Customer relations and communications Bookkeeping Database entry Social media knowledge Multi-line phone proficiency High Volume Phone Inquiries Editing and proofreading Woking from home/ remote work I am writing to highly recommend Jamie Slaughter based on our professional relationship at HB Windows. As a Secretary at the company, Jamie consistently demonstrated exceptional skills and qualities that make them an asset to any team. Skills and Work Ethic:

Customer Engagement
Phone Communication
Customer Service
Customer Satisfaction
Customer Care
Audio Editing
Editing & Proofreading
Book Editing
Video Transcription
General Transcription
Transferring Phone Calls
Live Transcription
Audio Transcription
Transcript
Typing
$15 hourly
- 0.0/5
- (2 jobs)
Storytelling, for me, began around the age of 6 and developed over my grandparents' kitchen table. Hearing tales from my grandmother about possessed people and ghost stories as well as true heroic stories from my grandfather about WWII. I turned my grandfather's story into a short story, Chicken Soup for the Veterans Soul, pg.208, Grandpa's Apple Pie. I then turned that into a Coming-of-age screenplay in the vein of My Girl/Bridge to Terabithia titled, "The Ballad of the Fireflies." My professional writing career began in 1999 with a publication in Chicken Soup for the Veteran's Soul. In the early 2000s, I authored a series of business books published by Atlantic Publishing. Additionally, I have written seven screenplays and am currently pursuing a bachelor’s degree in media communications at Full Sail University, maintaining a 3.9 GPA. My experience extends to educational writing, having contributed to a college textbook company, Pass-Your-Class, on topics such as history, psychology, the Civil War, WWI, and other significant historical events and figures. I also have experience teaching an adult education class on the publishing industry.

Customer Engagement
Web Application
Ghostwriting
Advertising
Materials Knowledge
Copywriting
Customer Satisfaction
Direct Mail
Classifieds Posting
Customer Service
Customer Feedback Documentation
$14 hourly
- 0.0/5
- (1 job)
My name is Braden Johnson love working on computers and staying active. I’m a big nerd when it comes to games and tv shows, can’t stand not having anything to do and I have one dog named Dixie. Football and basketball are my favorite sports by far, played them both in high school.

Customer Engagement
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