Hire the best Customer Engagement Freelancers in Ontario

Check out Customer Engagement Freelancers in Ontario with the skills you need for your next job.
  • $60 hourly
    🔑Unlocking Operational Excellence: A Transformational Approach🔑 Meet Your Operational Administrator👋 Greetings! I'm a seasoned Operational Administrator driven by a fervor for people, projects, and adept data management. My unwavering commitment to excellence sets me apart, and I specialize in guiding diverse teams towards operational success, fostering collaboration for employee development – a crucial element for triumph in the service and nonprofit sectors. Project Management Prowess📊 In the realm of Project Management, I consistently surpass organizational objectives. Notably, my leadership in a cross-functional project resulted in a significant boost in operational efficiency within a short timeframe. This exemplifies my prowess in streamlining service delivery – an invaluable asset for nonprofits seeking to maximize their impact. Data Management Expertise📈 In the realm of Data Management, I've instituted robust systems facilitating smart decision-making. My fine-tuning of data analytics once resulted in a notable enhancement in forecasting accuracy, pivotal for optimizing service delivery and maximizing the impact of nonprofit initiatives based on data insights. Cutting-Edge IT Solutions💻 Navigating the ever-evolving world of computer technologies, I've successfully implemented cutting-edge IT solutions. Overseeing the deployment of a new IT infrastructure, I reduced downtime and improved system reliability, critical for ensuring seamless service delivery in both service-oriented and nonprofit environments. Strategic Vision and Business Acumen🌐 With a background in owning a service business, I bring a strategic vision to operational challenges. Collaborating with senior leadership to align strategies with overarching business goals is an approach equally valuable in the nonprofit sector, where mission alignment is paramount. Transformational Leadership🌟 As a transformative leader, my commitment to excellence and a proven track record make me a valuable asset for senior-level roles in service-oriented and nonprofit organizations. If you're in search of a skilled professional with extensive experience and a history of measurable results in operational efficiency, data management, and technology implementation, let's connect and discuss how we can achieve great things together! Ready to Elevate Your Operations? 🚀 Schedule a consultation now or message me to inquire about unlocking your organization's full potential! Tool Stack: Airtable, Asana, ClickUp, Teamwork, Zapier, Make, SmartSuite, Smartsheet, Bardeen, Ply, Webflow, WeWeb, Glide, Xano, Noloco, OpenAI, Slack
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    Project Scheduling
    SaaS
    Implementation
    Salesforce
    Business Services
    Information Technology Operations
    Project Management Professional
    Airtable
    Smartsheet
    Business Management
    Digital Project Management
    Microsoft Excel
    Asana
  • $75 hourly
    I help people get jobs in customer success. My approach to resumes differs from your average writer, this strategy is geared 100% towards landing more interviews and is meticulously crafted based on keyword visibility and modern design. 🔑 Analyzing industry related keywords to position you as the BEST candidate possible 💣 Showcasing IMPACT by prioritizing achievements over “responsibilities” ✔️ Optimizing your resume to pass the infamous “ATS” 🔥 Formatting content to be aesthetically pleasing 🔎 Ensuring proper grammar, punctuation, and flow A former team lead of customer success management at a Toronto SAAS company. I led a team of 9 customer success manager. Importantly, I have hired 15 people (i..e, support, onboarding team, account managers), created onboarding process, customer journeys, email outreaches, health scores, CSM scripts, playbooks for churn and renewals. I currently am a Key Enterprise customer success managers for the largest E-Commerce companies in Europe and Middle East Key Enterprise Customer Success Manager - Recharge ● Held the largest portfolio across 25 account managers, with an annual revenue of 50 million USD ●Managed 35 key accounts across Europe with 0 churn in 12 months ● Secured 15 contracts worth 50 million to 200 million USD with C-suite executives ● Developed product roadmap to increase EU company revenue (i.e., currency, language, payment processors) ● Established customer advisory board in Europe to shape product road map ● Revived company presence and merchant relationships throughout Europe following severe neglect ● Mentored 3 junior account managers in bi-weekly meetings to improve best practices and strategic advisement ● Established account manager best practices in data hygiene, Salesforce, notes, and call recording Enterprise Success Manager - Pencil • Managing 50+ accounts (Fortune 500 Enterprise accounts) and owning entire customer portfolio • Conduct recurring business reviews, identify up-sell opportunities, and manage customer renewals. • Owning entire customer lifecycle post sales • Established new service offering to increase client LTV 50% • Established standardized kickoff scripts for consistent customer experience • Direct the efforts of diverse groups to achieve program goals and objectives, including internal cross-functional teams, Product, Creative, Engineering, and 3rd party partners • Works progressively with sales and marketing team to identify customer growth areas, exploit strategic advantages, and build value for existing customers • Currently executing a project to create a customer journey map to affect time to value, value progression, and customer sentiment Customer Success Team Lead - OneLocal • Directly managed 7 CSM's remotely in UK, Canada, South America • Developed scalable process for new user on-boarding and ongoing training. • Create scripts for CSM's to enable scalable processes and consistent customer experience • Lead training sessions to continue to strengthen and develop the CSM team's core skills. • C-suite and Investor relationships for the company • Establishing a customer advisory board with product team to navigate road map • Work with the product and developer team to design, implement and improve-app user experience. • Creation and implementation of multiple customer journeys across the product suite. • Collaborating with the sales team to support company growth (case studies, referrals, training) • Own ultimate responsibility for the customer’s retention and expansion success with enterprise and Senior Customer Success Manager •Responsible for managing a portfolio comprised of 200+ small business clients and enterprise clients •Maintained client relationships to ensure adoption, retention, and expansion of SAAS products. •Carried monthly quota of churn and expansion. •Average churn of 3.7% across 6 months. •Aided in training new customer success team members on process and product•Responsible for managing a portfolio comprised of 200+ small business clients and enterprise clients •Maintained client relationships to ensure adoption, retention, and expansion of SAAS products. •Carried monthly quota of churn and expansion. •Average churn of 3.7% across 6 months. •Aided in training new customer success team members on process and product
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    Voice of the Customer
    Customer Retention
    Customer Information Control System
    Customer Onboarding
    Customer Experience Management Software
    Customer Satisfaction
    Customer Relationship Management
    Customer Retention Strategy
    Customer Experience Research
  • $70 hourly
    * Experienced in Identity Access Governance, Architecture, Administration and analyze complex problems and provide solutions through various SaaS platform (SailPoint IDN, SailPoint IIQ & Saviynt IGA). * 7 years exp with Saviynt IAM implementation+ Support (Saviynt IAM) and Solutions to miss-configurations, Total 11 years of IAM domain experience. * Strong understanding of Identity & Access Management (IAM), User Lifecycle Processes including User Activity. * Monitoring, Access Request, Birth-right provisioning, Role Based Access Control (RBAC), Attribute-Based Access Control (ABAC). * Experienced with Saviynt IAM deployment to Implementation and, solutions to technical problems including Implementation of: Application Request, SSO, Workflow, SOD and PAM, Campaign (Certifications), Analytics, Endpoints, Security System Implementation, User/ Technical Rules. * Implementation of connections i.e AD, Workday for Saviynt, SAP, Saviynt REST, Azure AWS.
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    OKTA
    SailPoint Technologies IdentityIQ
    Cybersecurity Management
    Multi-Factor Authentication
    User Authentication
    Software QA
    Software Testing
    Single Sign-On
    User Identity Management
  • $10 hourly
    Hello! I’m Lade, a versatile and dedicated professional with a strong background in administrative support, project management, and customer service. With over 5 years of experience, I bring a unique blend of organizational skills, strategic thinking, and a passion for delivering exceptional client experiences. What I Offer: Virtual Assistance: From managing schedules, emails, and data entry to handling complex administrative tasks, I ensure that your day-to-day operations run smoothly and efficiently. My goal is to free up your time so you can focus on what matters most. Project Management: Whether you’re launching a new initiative or need help keeping ongoing projects on track, I provide the structure and oversight required to meet deadlines and achieve your goals. I’m proficient in tools like Trello, Asana, and Microsoft Project, ensuring seamless collaboration and communication. Customer Support: I have a proven track record of resolving customer inquiries quickly and effectively, enhancing customer satisfaction, and building long-term relationships. I’m skilled in using CRM systems like Salesforce and Zendesk, and I’m committed to delivering top-notch service with every interaction. Why Choose Me? Detail-oriented: I pay close attention to the details, ensuring that nothing falls through the cracks and that all tasks are completed to the highest standard. Proactive Problem Solver: I anticipate and address challenges proactively, keeping projects on track and clients happy. Excellent Communication: Clear and consistent communication is key to my work. I keep all stakeholders informed and ensure that everyone is on the same page. Adaptable and Tech-Savvy: I quickly adapt to new tools and technologies, making it easy to integrate into your existing workflows. Let’s Work Together! I’m excited to bring my expertise to your team and help you achieve your business objectives. Whether you need someone to handle your day-to-day tasks, manage a critical project, or provide stellar customer support, I’m here to help. Let’s connect and discuss how I can contribute to your success!
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    ClickUp
    Asana
    Administrative Support
    Light Bookkeeping
    Procedure Documentation
    Technical Support
    Google Workspace
    Project Management
    Virtual Assistance
    Zendesk
    Phone Communication
    Email Communication
    Microsoft Office
    Data Entry
  • $50 hourly
    Bilingual (English and Mandarin) Data Analyst with a robust background in data-driven decision-making, statistical modeling, and business intelligence. Proficient in Python and SQL, delivering actionable insights that drive revenue growth, process optimization, and strategic decision-making. Successfully led data analysis initiatives, contributing to seven-figure annual revenue through customer acquisition strategies and targeted marketing campaigns. Experienced in applying advanced analytical techniques, including machine learning and predictive analytics, to refine business strategies and enhance performance metrics. Skilled at presenting complex data insights to executives and cross-functional teams, ensuring alignment between strategic decisions and business objectives.
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    Python
    Agile Project Management
    Project Risk Management
    Project Delivery
    Professional Experience
    Customer Satisfaction
    Business Analysis
    Data Analysis
    Project Management
    Test Results & Analysis
    Data Visualization
    SQL Programming
    Jira
    ClickUp
  • $35 hourly
    Hi! I am a customer-obsessed professional with 17 years of experience in customer-facing roles. My background includes roles such as Director of Customer Success, General Manager, Office Manager, Customer Care Representative, and Account Manager. I have created and improved processes in customer success, customer support/service, administration, and business operations. I have experience in using customer feedback and data to identify opportunities, improve customer experience, and provide solutions tailored to the customer's business ultimately increasing customer satisfaction scores (CSAT). I have also developed and maintained training programs, playbooks, customer onboarding programs, SOPs, operational strategies, and KPI metrics in alignment with company objectives. I am an ambitious, analytical, and collaborative leader, with a passion for customer centricity! Feel free to contact me for more information, or to discuss your project.
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    Cross Functional Team Leadership
    Problem Solving
    Voice of the Customer
    Data Entry
    Executive Support
    Virtual Assistance
    Communications
    Presentation Design
    Training & Development
    Project Management
    Customer Relationship Management
    Customer Service Analytics
    Customer Support
    Strategic Planning
  • $25 hourly
    In today's fast-paced and technology-driven world, having an administrative coordinator with 15 years of experience can be a game-changer for any organization. My skill set includes data entry and analysis, scheduling, event planning, bookkeeping, research, phone and email communication and customer service. An expert in MS Office applications such as Word, Excel, and PowerPoint. This allows me to efficiently handle various administrative tasks with ease. Additionally, I am fluent in French which enables me to communicate with French-speaking clients or colleagues. Confidentiality is of utmost importance to me. Throughout my career, I have handled sensitive information with the highest level of discretion and professionalism. My strong organizational skills make me an excellent candidate for managing complex schedules and coordinating events. Whether it's arranging meetings or planning conferences, I have the ability to multitask and ensure that everything runs smoothly. Lastly my bookkeeping knowledge enables me to understand financial processes and ensure accurate record-keeping and efficient bookkeeping practices. I have experience using Quickbooks, Quicken, Excel and Xero. Hiring me brings an unparalleled level of expertise across various administrative functions. I am versatile combined with a commitment to excellence. An invaluable asset for any organization seeking reliable support in managing day-to-day operations.
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    Online Research
    Presentations
    Social Media Content
    Email Management
    Data Analysis
    Customer Experience
    Content Creation
    Office Administration
    Office 365
    Writing
    Administrative Support
    Accounts Payable
    Bookkeeping
    Data Entry
  • $15 hourly
    As a licensed legal practitioner in Nigeria, I bring a wealth of expertise to the table, combined with a passion for providing virtual assistance to lawyers and professionals. My qualifications include: . Proficient in Nigerian law with 5 years of experience navigating its complexities. . Skilled in drafting legal documents, contracts, and agreements tailored to specific requirements. . Capable of conducting thorough research to support case preparation and decision-making. . Effective in managing client communications and ensuring prompt responses to inquiries and concerns. . Experienced in organizing case files, scheduling meetings, and coordinating with relevant parties for seamless workflow. . Adept at providing administrative assistance, including calendar management, email correspondence, and data entry. My dedication to excellence and commitment to efficiency make me a valuable asset in supporting teams and professionals in achieving their objectives. Let us collaborate to streamline your operations and maximize productivity.
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    Call Center Management
    Call Scheduling
    Customer Care
    Administrative Support
    Legal
    Receptionist Skills
    Virtual Assistance
  • $50 hourly
    As a seasoned VP Sales within the logistics industry, my career spanning over 8 years has been defined by a relentless pursuit of excellence in strategic leadership and operational proficiency. My multifaceted expertise encompasses sales, contract logistics, and supply chain management, honed through diverse roles and experiences. At Webley Express Inc., I am entrusted with steering high-performing sales teams towards unprecedented success. Through meticulous planning and execution of comprehensive strategies that are meticulously aligned with prevailing market trends, I consistently drive substantial revenue growth. What truly distinguishes my approach is my unwavering commitment to delivering exceptional customer service. Each interaction with clients is personalized, ensuring that their needs are not just met but exceeded. My proactive stance towards staying abreast of industry dynamics empowers me to identify nascent growth opportunities and cultivate robust strategic relationships. This foresight, coupled with a demonstrated track record in business development, positions me as a catalyst for transformative change within any organization operating in the logistics and sales domain. Drawing from my rich repertoire of experiences, including roles such as Senior Account Executive at Webley Express and Vice President, Sales & Logistics (Co-Founder) at Logistiq Inc., I bring a wealth of insights and expertise to the table. From cultivating lucrative partnerships to optimizing operational efficiencies, I am poised to drive tangible value and propel businesses towards sustained success.
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    Customer Satisfaction Research
    Customer Satisfaction
    Customer Retention
    Customer Experience
    Customer Care
    Leadership Skills
    Sales
    Outbound Sales
    Logistics Management
    Strategy
    Logistics Coordination
    Customer Service
    Tech & IT
    Supply Chain & Logistics
  • $100 hourly
    Extensive academic and research work in wireless communication until 2004, followed by 20 years of vast hands-on field experience in the Wireless and Telecommunications Industry, 9 years in the MEA, and 11 years in the North American region. Good working knowledge of the wireless Standards from IEEE and 3GPP organizations that control the Cellular 5G NR / 4G LTE, Wi-Fi, Bluetooth, and IoT technologies. Good working knowledge of private and public, fixed and mobile wireless Network Architectures covering the RAN, Edge, Core, and UE, as well as new techniques like Network Slicing, Virtualization NFV, MU-MIMO, OFDM, and Beamforming. Field Experience in managing all phases of building wireless infrastructures, starting from Site Surveys using tools like Ekahau and RF coverage design using tools like Atoll, EDX, MapInfo, and iBwave. Training, Testing, Integration with other network elements like switches, routers, VPNs or New Cloud services like AWS and GC, Monitoring, and Security. I have more than 15 years of experience in Solutions, Applications, and Customer Engineering, helping hundreds of partners and end customers in different verticals (Telcos, Oil and gas, Banking, Education, Transportation, and Health) in the Middle East, Africa, and North America regions implement their wireless network Infrastructures. I led teams of professional engineers in applications and solutions engineering in employment and consulting work environments. My Largest field references are 1) Designing the Private Wireless Coverage for seven US Airports in Air Traffic Control applications and 2) Designing and Implementing the connectivity for hundreds of sites nationwide for the banking sector in the Middle East. My excellent teaching and presentation talents have led me to train thousands of engineers working in telecommunications worldwide during the past twenty years. During my career, I have also worked as an international senior ICT consultant for several USAID projects and many international development projects. I am an active technical member of the IEEE Telecommunication Forum and WISPA Group and an International speaker at many Telecom Conferences and Events.
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    Presentations
    Telecommunications
    RF Microwave Design
    RF Design
    Wireless Security
    Network Design
    Solution Architecture
    Training
    Team Management
    Internet of Things
    WiFi
    5G
    Wireless Network Implementation
    Wireless Communication
  • $65 hourly
    Seeking a Position where I can work with a diverse team of talented Experts and contribute to a World Class Organization by utilizing my Personal Drive, Initiative and Commitment to Excellence. I'm looking to develop my expertise in new concept development, to learn, gain experience while working with existing staffs and also ensure zero tolerance in carrying out my job responsibilities.
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    Technical Support
    Customer Service
    Technical Project Management
    Phone Communication
    Time Management
  • $15 hourly
    • Strong project management skills, with experience leading and managing multiple projects to achieve company goals. • Proven expertise in social media marketing, with a focus on Instagram, generating leads, and developing customer segmentation and conversion strategies. • Proficient in creating and curating creative and engaging content across multiple social media platforms, including graphic design, ad creation, and content curation. • Experienced in research analysis, with the ability to perform extensive research, analyze performance, response rates, and results to achieve quality and consistency. • Excellent communication and interpersonal skills, with the ability to work collaboratively with different teams and stakeholders to improve business efficiency and deliver key objectives. • Strong attention to detail, with experience in reviewing and recommending improvements in business processes. • Proficient in delegation, with experience in delegating responsibilities as needed.
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    Team Management
    Customer Support
    Research Documentation
    Administrative Support
    Project Management
    Data Entry
    Community Engagement
    Client Management
    Social Media Strategy
    Graphic Design
    Instagram
    Social Media Management
    Social Media Content Creation
  • $28 hourly
    Detail-oriented, self-starter with a proven ability to manage multiple stakeholders, resources, and projects. I pride myself on my ability to learn continuously, stay on budget and meet deadlines. I have a passion for building relationships and growing strong communities. Seeking new challenges.
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    English
    Writing
    Content Editing
    Microsoft Excel
    Adobe Creative Cloud
    Administrative Support
    Community Engagement
    HootSuite
  • $6 hourly
    PROFESSIONAL SUMMARY A hardworking, determined, goal getter, focused with an ideal passion for excellence. I am interested in developing my existing knowledge and skills in research areas related to the application of Agriculture, Healthcare support, Business, Organizational and Issue resolution.
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    Customer Analysis
    Data Entry
  • $17 hourly
    A prolific tutor in literacy with several dialect translated education. An IELTS Tutor with working experience for 11 months (in-person), and 6 months (online); specifically confident in speaking and writing modules. A Tutor for those who are looking to work on their literacy exam, IELTS, and Language based subjects. Currently teaching language to age group +6 at a community, as well as teaching them life affirming skills for a better tomorrow. I am incline in product design and development domain with proven work in prototyping, CAD designing, simulation and R&D. Moreso, I have good grip in video editing, writing scripts, generating graphics/illustrations.
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    Customer Analysis
    Project Engineering
    Teaching English
    Project Analysis
    Customer Experience
    Teaching
    Tutoring
  • $11 hourly
    Professional with 13 years working with customer support, customer success and service coordination. Project Management MBA | Electrical Engineer | IT Computer Tech
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    Customer Support
    Customer Satisfaction
    ServiceMax
    Agile Project Management
    Agile Manufacturing
    Oracle RightNow
    CRM Software
    SAP
    Salesforce
    Information Technology
    Technical Project Management
    Business Management
    Project Management
    Tech & IT
  • $20 hourly
    Experienced professional with a diverse skill set and a passion for excellence. Over the past 5+ years, I have honed my abilities in executive assistance, social media management, customer service, and sales. My strengths lie in: • Efficient Executive Assistance: Expertise in managing calendars, scheduling, and handling sensitive information with the utmost discretion. I excel at providing high-level support to executives. • Dynamic Social Media Management: Proficient in crafting and executing impactful social media strategies that elevate brand awareness and engagement. Skilled at creating engaging content for various platforms. • Customer-Centric Approach: Adept at delivering exceptional customer service, consistently exceeding sales targets, and resolving issues effectively. I prioritize customer satisfaction and retention. • Strategic Problem-Solving: Known for my ability to identify and address challenges proactively. I believe in finding practical solutions that contribute to operational efficiency. • Team Collaboration: Strong teamwork skills, ensuring seamless coordination across departments to maintain brand consistency in messaging and branding. • Continuous Learning: Committed to staying updated with industry trends and leveraging new tools and techniques for enhanced performance. My background in Geophysics provides a unique analytical perspective to my approach. I have also received specialized training in Customer Service Excellence, Business Communication, and Project Management (PRINCE2 foundation). Looking forward to bringing my diverse skill set to your projects and contributing to your success!
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    Administrative Support
    Time Management
    Digital Marketing
    Copywriting
    Canva
    Content Creation
    Social Media Content
    Social Media Management
    Virtual Assistance
  • $16 hourly
    Experienced professional with a proven track record in onboarding clients, client service and customer success operations for software as a service (SaaS) products & client account management, implementing quality improvement measures to achieve customer satisfaction and success goals. Skilled in leading teams to success and driving exceptional results. With 6 years of industry experience spanning the banking, SaaS products implementing and onboarding, client success operations, I bring a wealth of knowledge and expertise to every project. My ability to seamlessly onboard clients, provide top-notch client service, and effectively manage client accounts sets me apart in the industry. Throughout my career, I have consistently implemented quality improvement measures to ensure the highest level of customer satisfaction. My dedication to delivering exceptional service has resulted in increased client satisfaction and fostering strong, longlasting client relationships.
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    Customer Service Analytics
    Project Management Office
    Customer Onboarding
    Marketing
    Email Communication
    Microsoft PowerPoint
    Microsoft Excel
    Chat & Messaging Software
    Phone Communication
    Technical Support
    Customer Service
    Phone Support
    Product Onboarding
  • $100 hourly
    Empowering your brand's journey with extensive expertise in sales and marketing strategies. Let's craft experiences that captivate your audience and drive growth together!
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    Digital Marketing
    SEO Writing
    Professional Tone
    Marketing Strategy
    Social Media Management
    Project Management
    Marketing
    Sales
  • $22 hourly
    I possess around 2+ years in customer care, I specialize in delivering exceptional service, ensuring customer satisfaction, and resolving complex issues with patience and understanding. where I've honed my skills in communication, problem solving and I am Passionate about building positive relationships, I'm committed to enhancing the customer experience with every interaction. my approach to customer care, emphasizing empathy, innovation, and continuous improvement.
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    Time Management
    Decision Making
    Communication Skills
    Active Listening
    Customer Care
    Problem Solving
    Typing
  • $22 hourly
    Professional Data Entry Specialist, Virtual Assistant, and Video Editor With a diverse background in data entry, virtual assistance, and video editing, I bring a well-rounded skill set to support your projects efficiently. My experience spans across managing websites, handling administrative tasks, and creating engaging video content. What I Offer: Data Entry: Accurate and timely input of information, data management, and database maintenance. Virtual Assistance: Comprehensive support including email management, scheduling, and client communication. Video Editing: Professional editing to create polished, high-quality videos tailored to your needs. Website Management: Regular updates, content management, and optimization for better user experience. Social Media Management: Crafting and scheduling posts, analyzing engagement, and growing your online presence. I am detail-oriented, adaptable, and committed to delivering high-quality results. Let’s collaborate to bring your project vision to life!
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    Scheduling
    Virtual Assistance
    Data Entry
    Event Planning
    Project Management
    Video Editing
    Social Media Content
    Website
  • $23 hourly
    Dedicated Customer relations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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    Account Management
    Customer Experience
    Customer Care
    Customer Acquisition
  • $20 hourly
    Dedicated Registered Early Childhood Educator with a strong background in early childhood education and program management, specializing in enhancing program quality and curriculum development.
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    Customer Care
    Organizational Behavior
    Analytical Presentation
    Problem Resolution
    Problem Solving
    Communication Skills
  • $18 hourly
    I'm a dedicated marketing graduate with a strong foundation in communication, cultural intelligence, and economics. I excel in customer service and research, bringing a problem-solving approach to every challenge. With proven expertise in digital media strategies and project management, I help enhance team performance and streamline operations. Fluent in English and Hindi, with proficiency in French and basic conversational skills in Spanish, I bring a multilingual perspective to my work. Let’s collaborate to elevate your brand's impact and reach.
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    Editing & Proofreading
    Copywriting
    Sales Development
    International Business
    HubSpot
    Financial Analysis & Valuation
    Consumer Segmentation
    French
    Canva
    Company Research
    General Transcription
    Project Management
    Market Research
    Academic Research
  • $15 hourly
    Executive Summary * Seeking a Financial Analyst position to leverage my analytical skills and finance knowledge * CFA candidate having passed CFA Level 2 in November 2021 * 2 years of hands-on experience in a high-volume contact centre, demonstrating excellent communication and problem-solving skills * Eager to apply CFA curriculum knowledge to real-world financial scenarios and contribute to organizational growth * Beginner-level proficiency in SQL, complemented by expertise in financial modelling with Excel and currently learning Python
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    Quantitative Finance
    Data Analysis
    Analytical Presentation
  • $30 hourly
    CAREER OBJECTIVE I am a customer-oriented professional who has consistently received recognition for my high level of competence and passion from both colleagues and management. With over 20 years of experience, I have honed a wide range of skills that allow me to not only tackle challenges with ease but also embrace them. My extensive background in collections and customer service within high-volume call centers makes me a valuable asset. I have spent the last 6 years learning the intricacies commercial insurance policies and I have a unique understanding of endorsements, claims, and deductibles. I am eager for the opportunity to demonstrate my diverse skill set.
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    Psychology
    Adobe Creative Suite
    Research Methods
    Customer Care
    Academic Research
    Legal Research
    General Transcription
    Data Entry
  • $45 hourly
    MARKETING MANAGEMENT SUMMARY * Marketing Manager with experience in driving growth through innovative engagement strategies and data-driven insights * Skilled at leveraging technology and analytics to deliver personalized experiences and maximize campaign effectiveness * Detail-oriented and collaborative with the ability to multitask and work in a fast-paced environment
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    Digital Marketing Strategy
    Digital Marketing Materials
    Digital Marketing
    Marketing
    Facebook Advertising
    Creative Strategy
    Data Analysis
    Programmatic Campaign
    Social Media Advertising
    CRM Automation
    Customer Data Platform
    Journey Mapping
    Digital Advertising
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