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Hire the best Customer Engagement Freelancers in Bacolod City, PH

Check out Customer Engagement Freelancers in Bacolod City, PH with the skills you need for your next job.
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  • $5 hourly

    • 4.7/5
    • (2 jobs)
    I have 3 years of customer service experience in the BPO industry then I started working from home as a customer service and sales representative in 2019 with complete set-up and backup. I am highly motivated, learn quickly, and task-orientated. I like to build a routine or a process and work around it, and through my years of experience, I have developed excellent customer service skills equipped with strong verbal and written communication skills. ✅ Customer Support ✅ Admin Support ✅ Data Entry ✅ Data Management ✅ CRM Management ✅ Google Workspace ✅ MS-Office Application TOOLBOX KNOWLEDGE AND EXPERTISE: Zendesk | Monday.com | Xero | Canva | Live Chat Web Applications In addition to this, I am committed to delivering excellent customer service. I understand the importance of building trust and rapport with customers and, I am always willing to go the extra mile to ensure their satisfaction. I am comfortable working independently as part of a team and thrive in fast-paced environments. As a highly motivated individual, I thrive in high-pressure environments and committed to putting in the hard work necessary to help your organization succeed. You can be confident that I am completely dedicated to bringing my best effort. I believe in my ability to contribute to the ongoing success of the team. You can rely on me for unwavering commitment and constant drive toward achieving collective goals. Being punctual and sincere is the key and I can finish the work given to me on time and try to fulfill all the company's needs from me.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Service Chatbot
    Customer Experience
    Customer Retention
    Computer Skills
    Email Support
    Customer Service
    Customer Support
    Customer Satisfaction
    Sales
  • $15 hourly

    • 4.6/5
    • (4 jobs)
    I am a well-rounded customer service representative and had worked for telecommunications, retail, landscaping and home security companies and obtained expertise in placing orders, billing, sales, device troubleshooting, and obtaining details of complaints, team management and facilitating training for new company hires. My experience in high-pressured environments has taught me how to pay attention to details, resilience, and flexibility in using the different tools provided by the client. I am hardworking, a good listener, and adaptable to meet my employer's time zone. I value the trust of my client and commit myself to any job, taking full responsibility for completing projects on time. My skills include: - Training - Team Handling - Coaching - Process Improvement - Call Handling - Email Management - Calendar Management - Office Applications - Internet Research - Quality Assurance - Audio Transcription
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Satisfaction
    Multitasking
    Quality Assurance
    Ticketing System
    Training
    Google Docs
    Customer Support
    Microsoft Office
    Customer Service
    Team Management
    Audio Transcription
    Email Support
    Zendesk
    Online Chat Support
  • $7 hourly

    • 5.0/5
    • (2 jobs)
    An efficient and reliable individual. I am a person with a very good attention to detail. I can work solo but can be a team player and blend in to get the job done as quickly and efficient as possible. No issues when it comes to working under pressure and will go the distance to finish the task at hand. Accustomed in dealing with customers from all walks of life, having worked with companies such as Sprint and Comcast. Have experiences using Shopify, Gorgias Konnective CRM among other CSR tools. Fluent in English in both speaking and writing. Flexible with time and schedule. Looking forward to working with your company and team soon!
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Sales
    Email Communication
    Product Knowledge
    Customer Service
    Online Chat Support
    Inbound Inquiry
    Phone Support
    Email Support
  • $15 hourly

    • 4.8/5
    • (2 jobs)
    Hello! I’m Lily Noquera, a dedicated virtual administrative professional with over 5 years of experience and a decade in the BPO industry. I specialize in providing efficient virtual assistance, meticulous data management, exceptional customer support, and comprehensive project coordination. My mission is to streamline your administrative tasks, allowing you to focus on what you do best. With a commitment to reliability, adaptability, and professionalism, I tailor my skills and expertise to meet your unique needs. Let’s connect and discuss how I can support you and your business in helping you achieve your goals.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Business Development
    Sales Development
    CRM Automation
    Administrative Support
    Salesforce
    Backup Administration
    Email Support
    Social Customer Service
    Telemarketing
    Customer Support
    Sales & Marketing
  • $8 hourly

    • 5.0/5
    • (5 jobs)
    I will offer my 10 years of expertise when it comes to customer relations, sales, and technical support backgrounds. I have a great communication skills, both verbal and written. I'm looking forward to working for an excited and enthusiastic team in any aspect of the business they are in. I can work with minimal supervision and accept constant change as part of a growing business. >Excellent English communication skills with an American accent >Knowledge of Windows application, Microsoft Word, and similar software applications, proficiency preferred >Proficient in critical thinking skills, listening skills, and conflict resolution. >Experience on calling platforms like Avaya.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Sales Promotion
    Real Estate Cold Calling
    Customer Satisfaction
    Customer Experience
    Technical Support
  • $10 hourly

    • 4.7/5
    • (2 jobs)
    With my experience in Various roles, I am thrilled to see how my qualifications and personal strengths align with your needs and mission. In my previous role, I developed my skills in call center operations and complaint resolution, which have provided a solid foundation for the Customer Support position. My strong communication skills, people-oriented approach, and compassion have enabled me to deliver excellent customer service. I am eager to contribute my talents and problem-solving abilities to your team. As an engaging communicator with a proven track record in handling inbound calls, my focus on building strong professional relationships has been a valuable asset throughout my career.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Outbound Sales
    Lead Generation
    Zendesk
    Customer Satisfaction
    Customer Support
    Virtual Assistance
    Email Communication
    Phone Communication
    Typing
    Technical Support
    Customer Service
    Online Chat Support
    Email Support
    English
  • $6 hourly

    • 4.7/5
    • (1 job)
    PROFILE An experienced customer service representative with more than seven years in the BPO industry experience. Pursuing a highly rewarding career, seeking a role in this challenging work environment where I can utilize my potential skills, experiences and knowledge for organizational and career growth.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Experience
    Customer Satisfaction
    Customer Service
    Customer Support
  • $10 hourly

    • 4.5/5
    • (7 jobs)
    Experienced in managing events; Beneficiary and Entertainment. Possess admirable behavior in Public relations. Profound organizational and communication skills. Flexible to varied shifts or schedules and areas of assignment. Mastery in Microsoft Office and Programs. Excellent interpersonal and oral communication skills. Good critical thinking and problem-solving abilities. Well-developed etiquette of electronic communication. Ability to work for long hours and on weekends to fulfill job requirements. Passionate for growth and excellence through consistent hard work. Moreover, I am willing to be of service in any arrangement in the business and with the presence of my passion, I am determined enough to disperse my skills to handle the responsibilities in a well-organized manner. I believe that I could make a significant and valuable contribution to your company.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Support
    Telemarketing
    Technical Analysis
    Customer Acquisition
    Lead Generation
    Customer Satisfaction
    Technical Support
    Lead Management
    Online Chat Support
  • $8 hourly

    • 3.7/5
    • (2 jobs)
    Dear Client, Thank you for viewing my profile. In today's customer service-oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills. It would be a pleasure to interview with you and I look forward to hearing from you soon.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Administrative Support
    Customer Service Analytics
    Property Management
    Lead Management Automation
    Cold Calling
    Customer Service
    Customer Satisfaction
    Online Chat Support
    Email Support
    Social Media Management
  • $8 hourly

    • 4.3/5
    • (3 jobs)
    With over 5 years of experience in the BPO industry and nearly 4 years as a Virtual Assistant, I am a professional and highly motivated individual. I have successfully managed accounts in Sales, Technical, and Customer Service for both inbound and outbound programs. In my roles, I have taken on challenging tasks such as multitasking, sales, appointment setting, and customer handling. My sales experience has shaped me into an effective salesperson, expanding my knowledge and improving my skills in product presentation and sales techniques. I prioritize quality and quantity in all my work and am known for my commitment, integrity, and strong time management skills.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Lead Management
    Lead Generation
    Troubleshooting
    Product Knowledge
    Customer Service Analytics
    Loyalty Marketing
    Community Strategy
    Customer Satisfaction
    Microsoft Word
    Social Media Management
    Microsoft Excel
  • $8 hourly

    • 0.0/5
    • (3 jobs)
    Greetings! I am pleased to introduce myself as a seasoned Customer Support professional with seven years of experience. My career began as a restaurant staff, followed by a tenure as a call center agent, which helped me sharpen my skills and eventually transition into a Virtual Assistant role. Throughout my career, I have had the privilege of working with reputable companies such as eBay, Mediacom, and Sprint, where I have provided exceptional support to customers in various capacities, including phone customer service, sales, and technical support. My expertise extends to email and social media support, remote assistance, and decision-making on a case-by-case basis. In addition, I have experience working as a back-office team member for a bank holding company, where I was responsible for resolving card disputes. As a Virtual Assistant, I have gained experience in data entry, application processing, lease renewals, call and email management, job request follow-ups, and more. I am highly proficient in working under pressure during peak hours, managing customer queues, and multitasking while maintaining a professional demeanor. My commitment to providing 100% dedication and high-quality support is a guarantee that I take pride in. I am comfortable working independently or as part of a team and believe that my loyalty, honest performance, and strong process improvement orientation will be valuable to any organization. Open communication is essential in any business relationship, and I have excellent communication skills that enable me to engage effectively with clients and colleagues. Thank you for considering my application. If you have any business opportunities that align with my skills and experience, please do not hesitate to connect with me. Best regards, Jerah
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Notion
    Gorgias
    Slack
    Shopify
    Technical Support
    Customer Satisfaction
    eBay Listing
    Customer Service
    Lead Generation
    eBay
    Email Communication
    Google Docs
    Data Entry
    Microsoft Excel
  • $7 hourly

    • 0.0/5
    • (1 job)
    To obtain employment as a Virtual Assistant bringing 3 years of hands on experience as a Marketing Representative, Tele-marketing handling inbound and outbound calls about exporting raw material in Southeast Asian clients, adept in real estate transaction at SMDC as a Sale Associate, knowledgeable in handing Account Receivables.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Support Plugin
    Social Media Marketing
    Social Customer Service
    Writing
    English
    Accounting Basics
    Customer Service
  • $10 hourly

    • 0.0/5
    • (1 job)
    Hire me! :) I am enthusiastic, empathetic and professional on the phone. I am a Sales Virtual Assistant, I can help your company sales grow. I do cold calling and appointment setting. If you want to grow your sales, shoot me a message. :)
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Sales Strategy
    Sales Call
    Email Management
    Upselling
    Sales
    Customer Support
    Customer Service
    Multitasking
    Phone Support
    Technical Support
  • $5 hourly

    • 0.0/5
    • (1 job)
    Hi! Im Arcel, Im a college level and i have 5 years experience as a customer service representative. Im easy to learn and work with and i am teachable and fast learner. I have a lot of skills that can contribute if your going to hire me. Thank you and Have a great day !
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Support Plugin
    Team Alignment
    Customer Experience Research
    Cultural Adaptation
    Team Facilitation
    Customer Experience
    Team Building
    Customer Satisfaction
    Computer Skills
    Customer Service
    Customer Acquisition Strategy
    Teachable
  • $8 hourly

    • 4.0/5
    • (6 jobs)
    I am a dedicated and detail-oriented Customer Service Agent with proven experience in handling high-ticket volumes in fast-paced environments. Skilled in managing email tickets, adhering to KPIs like response and resolution times, and maintaining excellent customer satisfaction scores, I excel at providing empathetic and accurate resolutions to customer queries and complaints. My expertise includes working with tools like Microsoft Applications, Zendesk, Freshdesk, Google Sheets, and Slack, enabling efficient collaboration and seamless ticket performance tracking. I thrive on delivering exceptional service in e-commerce environments, ensuring quick follow-ups and smooth escalations when necessary. With strong written and spoken English, I am adept at crafting professional responses, prioritizing tasks, and meeting business demands in alignment with performance targets. I bring flexibility in working hours, accommodating various time zones to support clients globally. In addition to my technical skills, I’m highly reliable, with a strong work ethic and a keen focus on continuous advancement and growth opportunities. Whether managing daily reports, replying to emails, or handling cold emails, I ensure all tasks are completed with efficiency and precision. Let’s work together to take your expanding marketing agency or business to the next level. I’m committed to being your rockstar virtual assistant, driving success through a blend of excellent service and results-oriented problem-solving.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Freshworks CRM
    Email Communication
    Shopify
    Freshdesk
    Ecommerce
    Virtual Assistance
    Zendesk
    Ticketing System
    Order Tracking
    Customer Service
    Email Support
    Online Chat Support
    Data Entry
  • $5 hourly

    • 2.7/5
    • (1 job)
    I provide excellent customer service for years and I am very diligent with all the paperwork I created. I can say I already encountered almost all types of customers and vendors and that my customer engagement is spectacular. Also worked with logistics and did great on all the deliverables they required me to do. I am very flexible in terms of working hours.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    In-App Support
    Virtual Assistance
  • $10 hourly

    • 0.0/5
    • (1 job)
    In my previous role, I successfully led a team to enhance customer satisfaction by implementing personalized service strategies. I am adept at understanding customer needs, providing tailored solutions, and closing sales efficiently. My approach involves active listening, empathy, and clear communication to ensure that customers feel valued and understood.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Appointment Scheduling
    Finance & Banking Chatbot
    Investment Banking
    Financial Report
    Sales
  • $6 hourly

    • 0.0/5
    • (1 job)
    ▪ experienced OnlyFans chatter. I have handled several accounts of the top OnlyFans content creators. The main task is to: *reply to all the fan/subscribers -build relationship *send PPV / locked messages *schedule posts and mass messages Are you looking for a chatter that is willing to offer you the peace of mind that you deserve for the lowest rate in the market? I specialize in chatting and creating relationships with your fans while you sit back, relax, and create content to deliver.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Content Marketing
    Microsoft Excel
    Customer Service
    Social Media Management
    Customer Service Chatbot
    Online Chat Support
    Ghostwriting
    Google Docs
    Google Sheets
    Microsoft Office
  • $10 hourly

    • 4.3/5
    • (3 jobs)
    Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. A focused and communicative individual possessing superb Engagement Skills, Sales Driven, Flexibility, Organization skills, and Proactive. I believe in 3 traits and that is to be sharp as a tack, enthusiastic as hell and you have to be perceived as an expert in your field.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Research & Strategy
    Customer Service
    Coaching
    Content Creation
    Email Marketing
    Email Management
    Administrative Support
    Lead Management
    Cold Calling
    Sales Call
    Business Development
    Social Media Management
    Real Estate
    Sales & Marketing
  • $4 hourly

    • 0.0/5
    • (1 job)
    I'm a client support specialist, handle client's concerns about properties. I am also a part- time online English teacher - Customer relationship is important - Patience in every job I do is a must - Time Management, and Punctuality are key to a better customer service. - Committed to learn and develop new skills under pressure.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Client Management
    Teachable
    Time Management
    Computer Skills
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    To work as part of your success and be trained in your company, to develop my skills and be harmonized by the team of professionals in becoming a productive and well-formed citizen. Seeking a position to use my functional skills to perform as an greater efficiency. I am dedicated and results driven Customer Service Representative with 2 years experience, building positive experience customer relationships resolving issue and ensuring customer satisfaction. Strong communication and problem solving skills coupled with a commitment to delivering a seamless customer experience
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Education Presentation
    Educational Leadership
    Autoencoder
    Business Process Outsourcing
    Virtual Assistance
    Video Editing
    Customer Care
    Data Backup
    Data Entry
    Customer Service
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    I am a licensed teacher, took up Bachelor of Secondary Education major in Physical Science. I have 3 years experience in a BPO company as a Billing Specialist. Currently, i am a fraud analyst in JP Morgan Chase. My task is to detect fraud activity but at the same time i do prepare software presentations for reporting.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Teaching
    Fraud Detection
    Customer Support
    Customer Service
  • $15 hourly

    • 4.5/5
    • (9 jobs)
    Looking for a go-getter and all-around Customer Service Support and Social Media Manager? 🧑‍💻 ⚡I'm all about embracing challenges and continuous growth, making me an ideal candidate to help your business thrive. ⚡Over the last 3 years, I've been dedicated to assisting businesses, with a strong focus on start-ups, established and entrepreneurs. ⚡My primary mission? To streamline the business operation, boost productivity, and increase profitability, When your business succeeds, it's a win-win for both of us! "wink ⚡Let's have a chat about how my skills and experience can drive your business to new heights.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Customer Support
    Project Report
    Project Scheduling
    Instagram Reels
    Instagram Post
    Instagram
    Customer Care
    Social Media Management
    Online Chat Support
    Cryptocurrency
    Administrative Support
    Online Research
    Customer Service
    Social Media Design
  • $6 hourly

    • 0.0/5
    • (1 job)
    I am a marketing management graduate and ​I have been on the BPO industry for 10 years. I was a technical support representative on my first company for 6 years. My main tasks are answering incoming technical calls to help customers troubleshoot their mobile phones/telephones, processing refunds, offering phone insurance and resolving escalations. I was recognized for my consistent high QA scores and attendance during my stay there. As per the second company I worked for which lasted for 4 years, I was a healthcare associate/advocate for healthcare accounts. My main tasks are answering incoming calls to help patients book trips for their medical appointments, making outbound calls to patients and medical service providers, creating claims, data entry, email management, uploading and downloading files on our CRM tool and sending reports. I was also recognized for my high QA scores and attendance as well as bagged the top agent award last year. I am reliable, highly motivated and driven with a strong desire to excel. I am also flexible, fast learner and open to new learnings. My greatest strengths are doing administrative tasks and customer service. I am specializing my current skills and is eager to enhance it more, also excited to learn new things and explore.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Insurance Verification
    Outbound Call
    Technical Support
    Online Chat Support
    Customer Service
    Phone Communication
    Customer Relationship Management
    Email Support
    Customer Support
    Healthcare
    Data Entry
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am a committed and meticulous professional with a background in customer service and more than five years of experience providing administrative support. With an eye toward an administrative position, I am now excited to return to the freelance world. I’ve demonstrated the ability to effectively manage my time, balance a variety of tasks in hectic work settings, & adjust quickly to new circumstances. Possessing excellent problem-solving and communication abilities, I’m dedicated to producing outcomes that promote company success.
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Data Collection
    Microsoft Excel
    Canva
    Google Workspace
    Google Sheets
    Google Calendar
    Email
    Email Management
    Customer Service
    Virtual Assistance
    Data Entry
  • $4 hourly

    • 4.9/5
    • (1 job)
    PROFESSIONAL SUMMARY Diligent Customer service representative with proven SKILLS EXPERIENCE technical abilities, consultation skills, and attention to detail. Effective at understanding customers' concerns and fielding wide range of inquiries with analytical and communication strengths. Maintains thorough and accurate documentation of all activities. * Versatile * Willing to be trained * Can work under pressure * Can work with minimal supervision * Can do multitasking * Hardworking and goal oriented
    vsuc_fltilesrefresh_TrophyIcon Customer Engagement
    Outbound Sales
    Sales & Marketing
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