Hire the best Customer Engagement Freelancers in Texas
Check out Customer Engagement Freelancers in Texas with the skills you need for your next job.
- $100 hourly
- 5.0/5
- (34 jobs)
👋 Looking to Boost Growth Through AI-Charged Content Marketing? 🚀 I'm Kally, your fractional Chief Marketing Officer specializing in creating high-impact, tech-enabled content that captivates audiences and drives measurable results. As a certified AI marketing expert (top 1% on Upwork!), I leverage cutting-edge artificial intelligence to quickly produce strategic, captivating content tailored to your brand and goals. 🤖💫 My AI superpowers can help you: ✅ Scale Content Faster: ⚡️ My AI tools can instantly generate blogs, social posts, emails, and more optimized for your audience. Say goodbye to writer's block and create more content in less time! ✅ resonate Deeply With Audiences: 🎯 With AI analyzing customer data, I can craft messaging and stories that forge true connections with your ideal buyers. It's like having a focus group in your pocket! ✅ Unlock Actionable Insights: 📊My AI analyzes your content and marketing performance to uncover optimization opportunities. I'll know exactly how to improve engagement and results. ✅ Automate Mundane Tasks: 😴I'll implement AI to handle tedious marketing activities like social scheduling, keyword research, image creation so you can focus on big-picture strategy. I combine bleeding-edge AI with 10+ years of hands-on marketing experience driving growth for brands through content. My expertise spans: 📝 Content Strategy 📝 SEO 📝 Copywriting 📝 Email Marketing 📝 Graphic Design 📝 Social Media 📝 Analytics 📝 Campaign Management I would love to learn more about your content marketing needs and show how AI can take your efforts to the next level. Here are a few ways we can ignite your content marketing with AI: 💌 Nurture Email Series - Build highly targeted, automated email journeys to turn cold leads into customers 📹 AI-Generated Videos - Quickly produce dynamic video content that educates and engages viewers 📰 Evergreen Blog Series - Consistently publish optimized blogs even with limited time and resources 🎙️ Podcasts - Launch binge-worthy podcasts at scale with AI-generated scripts and editing 🌐 Landing Pages - Create high-converting landing pages for campaigns and gated offers 👥 Buyer Personas - Uncover detailed insights into your ideal customer psychographics and behaviors Let's schedule a quick call to discuss your content marketing goals and how we can get there faster with AI! The future of marketing is now - let's start driving results today! ✨ AI Tech Stack: Claude, ChatGPT, Ideagram, Midjourney, Discord, Bard, Microsoft Copilot, Adobe Firefly, Playground.ai, hourone.ai, Mixo, 10web, rytr, designs,ai, Quillbot, copy.ai, Unbounce, Frase, Simplified, Open.ai, longshot, Durable, Heygen, WriteSonic and more. Marketing Tech Stack: CRM - Salesforce, HubSpot CRM, Marketo, Zoho CRM to manage contacts and track interactions. Email Marketing - Email platforms like Mailchimp, Constant Contact, Campaign Monitor to create and deploy marketing emails. Social Media Management - Hootsuite, Sprout Social, Buffer, Agora to schedule posts and monitor engagement on Facebook, Instagram, TikTok, Twitter, LinkedIn, Reddit and Quora Analytics - Google Analytics, Adobe Analytics, Mixpanel to track website data and marketing performance. A/B Testing - Optimizely, VWO, Google Optimize to test and optimize landing pages, emails. Marketing Automation - HubSpot MA, Marketo, Pardot, OnceHub, and Calendly to nurture leads with timed emails and workflows. SEO - SEMRush, Ahrefs, Moz for keyword research, backlink analysis, technical audits. PPC - Google Ads, Microsoft Ads, Facebook Ads to create and manage pay-per-click campaigns. Content Marketing - BuzzSumo, Grammarly, Hemingway App for ideation, writing, and editing. Video Marketing - Animoto, Renderforest, Biteable to make engaging marketing videos. Surveys - Typeform, SurveyMonkey, Google Forms to collect first-party data. Advertising - Google Display Network, Amazon DSP, The Trade Desk for programmatic ad campaigns. Attribution - AppsFlyer, Adjust, Singular to track marketing performance by channel.Customer EngagementProject ManagementConsumer ReviewMarketing StrategyMarketingMarketing CommunicationsBranding & MarketingSocial Media ContentGraphic DesignFlyer DesignLayout DesignGoogle SlidesMicrosoft PowerPointSales PresentationBusiness PresentationMarketing PresentationPresentation Design - $112 hourly
- 4.8/5
- (28 jobs)
Results-driven senior customer, operations and marketing director with over 15 years’ experience in leading the daily operations and goal-based initiatives of fast-paced and growing companies. Proven experience as a dependable, thorough and well-organized planner with a successful track record in operations, project management, customer success and digital marketing outreach to maximize productivity and profits. Recent Successes: • Recent results include a 240%+ increase in lead generation, a 66% boost to sales figures and a 288% rise in organic search traffic. • Designed and executed a complete social media campaign which increased online presence by 300% in 2 months and built a strong platform for community engagement. • Worked strategically with a group that lead to the growth of doubling sales in 1 month. • Lead the implementation on a new e-commerce build out to include working with manufacturing, applying a CRM, product and website design, Amazon storefront and integrating a 3PL system along with developing a marketing strategy to generate sales and customer engagement. • Managed teams of 36+ and controlled marketing budgets of up to 3.6M+. Areas of Expertise: - Channel Marketing - Customer Success Planning - Strategic Planning - Project Management - Budget Management - e-Commerce - Web Analytics - Email Marketing - Site Design & Implementation - Digital & Print Advertising - Market Research - CRM Integration & Management - Team Leadership & Training - Social Media - Lead Generation - Customer Acquisition & Retention - Customer Engagement - Graphic Design - SAAS - B2B & B2C Audiences - Fintech - SMB & MLB Technical Skills: - Project Management – Asana, Trello, Basecamp, Toggl, Smart Sheets, Airtable, Wrike - Team Communication - Slack, Skype, Google Hangouts, Microsoft Teams - CRM – SalesForce, Infusionsoft, HubSpot, Live Person, Ontraport, ZenDesk - Online Advertising - Google Adwords, Facebook, Instagram, Pinterest, YouTube, Perfect Audience, AdRoll - Google Analytics - Lead Generation – Optin Monster, Instapage, Lead Pages - Email Marketing – Mail Chimp, Constant Contact, Ontraport, Klaviyo, Pardot - Social Media – Hootsuite, Canva, Facebook, Twitter, Pinterest, Instagram, Snap Chat, YouTube, LinkedIn, TikTok - Adobe Creative Suite – Photoshop, Illustrator, InDesign, Adobe Acrobat Pro - e-Commerce – Wordpress, Shopify, WooCommerce, Ultracart, Magento, Amazon, eBay, Google Shopping - Amazon's Online Marketplace & Seller Central - Payment Gateways – Authorize.net, Stripe, Shopify, BrainTree, PayPal, Amazon Pay, AfterPay - Microsoft Office Suite 365 – Word, Excel, Powerpoint, Outlook, Publisher - Google Drive/Docs - Microsoft & Apple Systems Awards: - 2012 Graphix Awards | Best of Category & Award of Excellence for Printing & Imaging by the Association of MidAmerica - Rated #2 Graphic Designer on Thumbtack.comCustomer EngagementMicrosoft OfficeAdobe Creative SuiteLead GenerationMarketingDigital Marketing StrategyDigital MarketingPardot MarketingMarketing Operations & WorkflowEmail MarketingInternet MarketingMarketing StrategyGrowth StrategyCustomer Acquisition StrategyMarketing Management - $7 hourly
- 5.0/5
- (31 jobs)
15 + years experience in customer service, recruiting assistant , floor support & QA reviewer ,software & technical support, clerical/administrative support, call center, and data entry. • 2 year working as a telecommuter with United Health Care Optum and 2 years working with United Health Care Optum. • Utilize strong attention to detail skills and proper handling of sensitive documents • Experienced working and learning in a fast paced online WebEx environment while delivering error free results. • Organized and proactive approach towards tasks and instructions allowing me to be an asset to my Optum Complex & Medical Condition team , United Health Group and any organization . • Proven ability to work individually and/or in a team setting and helping to develop, design and training for teams of 10members. • Professional and effective communicator especially when dealing with providers, management and fellow co-workers • Proficient in Microsoft Office programs , Photoshop , Power Point Slides like Articulate Studio , interactive learning courses & various Adobe programs • Bilingual in Yoruba and Spanish.Customer EngagementSocial Customer ServiceCustomer SatisfactionData MiningTicketing SystemCustomer ExperienceClient ManagementData PrivacyCustomer SupportCustomer ServiceDataTablesData EntryZendeskOrder Processing - $22 hourly
- 5.0/5
- (5 jobs)
Hi there! Greetings, I'm a freelancer with experience in investigative, editorial and curriculum building/management. I have worked with federal, non-profit and for profit businesses and hoping to work with you and/or your team in the future. I look forward to answering any questions you may have about the work and/or about my expertise to work together to achieve something for you. Thank you! -AshleeCustomer EngagementResearch & StrategyVirtual AssistanceService Level ManagementData ManagementCurriculum DevelopmentInformation AnalysisInvestigative ReportingProofreading FeedbackAcademic Content DevelopmentAcademic K-12Academic EditingAcademic ProofreadingTranslationAcademic Translation - $50 hourly
- 5.0/5
- (9 jobs)
About Me: I’m Taryn! Austin is home, but working virtually lets me help wherever you are, across any time zone. I’ve somehow racked up 10 years of experience in the fashion industry working for big name brands, personal styling and luxury retail. I’ve been in management and have run my business for 7 years. I have learned many skills, tips and tricks of the trade along the way. Flexibility and agility in business are two of my top traits and I’m excited to translate these into my role as a freelancer. Relationship building comes second nature to me, and I’m confident our partnership will prove that to you. When freelancing was new to me, I wasn’t sure of my niche. It allowed me to explore a few different avenues, and I’ve become obsessed with helping small business owners and entrepreneurs bring their businesses to new heights! I love brainstorming and collaborating how to bring any role I touch to the #1 spot, driving increases and customer satisfaction. Now I’m ready to help YOU and your business by designing strategies, editing your existing copy, creating new content, or helping with whatever will level up your business. You name it, I can take care of it, and together we can win! What I can do for you: • Proofreading/Copy Editing - websites, digital content, product listings, blogs, and business writing • Business Strategy- start ups, small businesses, collaboration, and project management • Content Creation- social media, blogs, and marketing campaigns • Reliable communication, collaborative brainstorming, constructive feedback, and an honest and objective point of view Technology expertise includes: Buffer, Canva, Eventbrite, Facebook, Google Suite, Instagram, Kajabi, Klaviyo, Monday, Mailchimp, Planoly, Pinterest, SendOwl, Shopify, Showit, Tailwind, Trello, and Zendesk. *If you use other platforms I am a quick learner and am eager to expand my expertise*Customer EngagementProduct DescriptionWebsite ContentEmail CommunicationCopywritingBlog WritingContent CreationSocial Media ManagementEmployee EngagementMicrosoft Office - $45 hourly
- 5.0/5
- (1 job)
I have a proven track record of sales accomplishments, spanning across advertising, marketing, and sales roles. My background showcases strong interpersonal skills, an entrepreneurial spirit, and successful career achievements. With twenty years of experience, I specialize in strategic marketing analysis and business development, primarily focusing on relationship sales. I also have extensive experience collaborating with businesses to help bring their ideas to life. Working on projects for businesses globally, I specialize in helping companies overcome obstacles to achieve success. I bring innovation to teams and possess the ability to transform ideas into reality using the latest online strategies and proven sales techniques.Customer EngagementSales LeadsSalesSales & Marketing CollateralOnline Sales ManagementSales LeadershipCourseSocial Media Content CreationSocial Media Advertising - $43 hourly
- 4.5/5
- (6 jobs)
- A passion to learn and increase skills - Friendly and personable demeanor - Enthusiastic professionalism - 8 years of hands-on experience in sales, marketing, and management - 18 years of experience with Microsoft Office products, including 10 years of experience utilizing advanced functions within MS Word, Excel, and PowerPoint - Approx. 1 year of experience with medical software marketing and lead generation - Experience with event planning; maintaining client, customer, and wholesaler relationships; managing accounts within heathcare, finance/wealth management, childcare, hospitality, and retail industries; and assisting in acquiring donations and sponsorships - An educational background in human health and behavior - Psychology and health sciences research and report writing experience - Strong writing ability and competency with curating and generating social media content - Advanced knowledge and understanding of medical terminology - Versatile professional, personal, and volunteer experiences - Receptive to new ideas, and open to feedback, whether positive or negative - Excellent written and oral communication skills - Technological proficiency and ease utilizing software and applications, including CRM(s) and social media. Current role mainly utilizes Canva (for graphic design); Google Suite (email, calendar, meetings, spreadsheets, and documents); HubSpot, and Salesforce. Social media utilized includes Facebook, LinkedIn, and Twitter for both MIC and its podcast co-sponsored by Intel Business, Healthcare Data Matters - Approaches to problem-solving utilizing both creativity and pragmatism in equal measure - 10 years of experience with event planning and coordinationCustomer EngagementWritingCustomer Relationship ManagementSocial Media PluginMicrosoft OfficeSocial Media MarketingCustomer SupportLead Generation - $50 hourly
- 4.9/5
- (7 jobs)
🚀 Are you ready to unlock the full potential of your email list to drive customer loyalty, retention, and revenue growth? With a keen eye for data analysis and a passion for crafting personalized campaigns based on that data, I'm here to optimize your customer experience and deliver exceptional results. 🌟 About Me I'm a dedicated email and data nerd who thrives on challenges. My journey began as a quality assurance analyst with a dream to be a writer. Recognizing the untapped potential to combine insights from Quality Assurance calls and email marketing - and the necessity to gamify my life to keep that sweet, sweet dopamine coming in - My new focus was born. 🔑 What Sets Me Apart No generic templates or cookie-cutter approaches. I take the time to understand your unique business needs, target audience, and goals to deliver customized solutions that drive real results. With my expertise, you can expect higher open rates, click-through rates, and conversions that impact your bottom line. ✨ Services I Offer 📧 Email Copywriting: Let's build customer loyalty and retention with engaging, value-driven emails that resonate with your audience. 🚀 Email Marketing Campaigns: From sales funnels to welcome sequences, I create strategic campaigns tailored to your specific objectives. 📊 Data Analysis: I'll dive deep into your customer data to uncover insights and make data-driven recommendations for an optimized customer experience. 📝 Customer Feedback Loops: Engage your audience and gather valuable feedback with strategic emails and surveys. 🗺️ Customer Journey Mapping: Identify pain points and opportunities for improvement to create a seamless customer journey that keeps them coming back. 📈 Excel Dashboard Creation: This is only because I love Excel so much and like doing it. It's not my main focus, but I melt over a beautiful Excel Dashboard to help you make sense of a data pool. It's my favorite. (See my specialized profile) 👉 Next step Send me a message detailing your biggest challenge. Together, we'll craft tailored strategies that propel your business forward and unlock the full potential of your email list.Customer EngagementCustomer RetentionHubSpotSales LetterEmail DeliverabilityWelcome EmailEmail MarketingLead-Nurturing EmailCustomer ExperienceData VisualizationEmail CopywritingLanding PageCopywritingWebsite ContentEnglish - $50 hourly
- 5.0/5
- (4 jobs)
As a military veteran, I've learned the value of discipline, adaptability, and resilience in every endeavor. Combining this background with my personal journey through ADHD, both in myself and my child, I have a deep understanding of the unique challenges faced by neurodivergent individuals. Having navigated mental health struggles, I recognize the importance of a supportive and inclusive environment. My experiences in customer service, retail, and the restaurant industry have reinforced the significance of effective communication and exceptional client relationships. As an entrepreneur in the leather and fiber arts crafting business, I've honed skills in creativity, strategic planning, and time management. These experiences uniquely equip me to guide fellow neurodiverse entrepreneurs towards their goals. My approach combines tailored strategies that leverage the strengths of neurodivergent thinking, ensuring each client's unique abilities are maximized. Whether it's optimizing operations, enhancing customer experience, or developing innovative products, I'm committed to fostering an environment where diversity in thought leads to business success. Together, let's navigate the entrepreneurial journey, embracing neurodiversity and overcoming challenges to achieve your vision.Customer EngagementProblem SolvingProblem ResolutionCaptionBusiness CoachingAudio TranscriptionVirtual AssistanceInventory ManagementTime ManagementLife CoachingCustomer ServiceCustomer ExperienceEntrepreneurship - $75 hourly
- 5.0/5
- (3 jobs)
One-stop shop for everything video. With 15+ years of experience in video production, pre to post-production is met with dynamic and engaging content strategies. Established track record supporting various industries such as science and engineering, health, academic, corporate, non-profit, and individual agencies. - Makes the video development process fun and easy - Fast, efficient, and deadline-driven - Prioritizes client’s needs and cost consciousness - Expertise in contract management, workflow, organization, and budget planning - Goal of making and keeping the client happyCustomer EngagementCustomer ServiceProject ManagementActingAdobe Creative SuiteScriptingFilm DirectionFilmFilm & VideoVideo EditingVideo Production - $100 hourly
- 5.0/5
- (1 job)
I’m an entrepreneur and licensed tattoo artist with 5+ years experience in the beauty industry. I’ve built my PMU business from the bottom up alone with no prior experience. My main source of marketing for my business is running popular social media accounts such as Facebook, Instagram and TikTok and Google. I focus on videos/reels and posts that engage my potential clients, relate on a personal level and create ads which ultimately lead them to bookings with myself in my studio. I can help create professional, content creator videos for your products, make engaging posts or any other UGC content. I can also help manage social media platforms, engage with potential clients/customers and follow trends to expose your business. Let’s collaborate! More skills and tasks *Familiar with graphic design tools such as Canva *Content creation *Data entry Prior to becoming an entrepreneur, I also have many years of experience in data entry such as converting any important information from paper to computer. I enjoy typing, have an eye for errors and provide fast turnarounds.Customer EngagementAmazonInstagram ReelsTikTokInstagramFacebookContent CreationTypingSocial Customer ServiceData EntryDigital Marketing - $110 hourly
- 5.0/5
- (1 job)
As a highly skilled Senior Product Manager with over a decade of experience, I specialize in defining and delivering data-driven products for B2B and B2C markets. My expertise lies in leveraging AI/ML technologies and robust technical knowledge in data engineering and cloud infrastructure to develop cutting-edge solutions. With a Certified Scrum Product Owner certification and a proven track record of leading cross-functional teams, I have successfully driven the development of impactful, user-centric software products that deliver significant business value. At AMTEV LLC, I led diverse teams in completing complex projects such as the modernization and data migration of a SaaS application for the Flight Tax System, generating $2 million in revenue. My effective implementation of agile methodologies enhanced team productivity and reduced development timelines. Additionally, my tenure at AppMozart LLC involved leading multiple technical projects, refining UI/UX designs, and transitioning business processes to integrated web products, thereby improving operational efficiency and generating substantial revenue. As the Founder and Product Lead at Lexeme Inc., I spearheaded the development of a Natural Language Processing application, significantly growing its user base. My strategic vision, extensive market research, and creation of user feedback loops informed product capabilities and drove business growth. I am adept at utilizing project management tools like JIRA and Confluence, design tools such as Figma, and cloud platforms including Azure, AWS, and Google Cloud. I bring a wealth of experience, a passion for innovation, and a results-oriented approach to product management, eager to collaborate with clients on Upwork to transform their vision into reality.Customer EngagementProject DeliveryProduct RoadmapSprint PlanningScrumGitHubJiraAgile Software DevelopmentInnovation StrategyStakeholder ManagementMarket AnalysisDesign & Usability ResearchTechnical Project ManagementProduct ManagementProduct Strategy - $75 hourly
- 5.0/5
- (1 job)
Project & Program Management A detail-oriented and creative project manager with a proven track record as a professional with strategic guidance for teams to achieve milestones for end-to-end projects. With over 15 years of experience in strategy planning, monitoring, and project documentation I'm adept at managing budgets and resources and fostering effective communication with stakeholders concerning project status. • Engaging, versatile storyteller – identify target audience and implement campaigns to drive sales and grow company brand • Strategic, creative “make it happen” self-starter – known for embracing new challenges, driving change, and delivering results in alignment with business goals • Project management skills – confidently leading daily marketing initiatives, meeting project deadlines, handling 1M+ budgets, and maintaining composure through stressful, fast-paced challengesCustomer EngagementContent WritingEnglishCommunication SkillsProject ManagementProofreadingMarketing StrategyContent CreationMarketing CommunicationsCopy Editing - $25 hourly
- 5.0/5
- (2 jobs)
I am experienced in Social Media Marketing, as well as, Influencer Marketing and Customer Service. I was in charge of three different brands social media - conversing with our customers via DM, comments, and posts. I calculated our Social Analytics for each brand, per month, utilizing Social Blade, Twitter Analytics, and Instagram/Facebook analytics. I created content for Twitter, and for a brief time, for Instagram and Facebook. I assisted with the social media content for numerous campaigns, both evergreen and product launching. I handled customer service emails before the company hired a CX manager - I conversed with customers via email and handled all issues via Freshdesk. I transitioned into a new role, Marketing Coordinator - handling all Influencer accounts and Influencer events. I calculated analytics for each influencers' Instagram story, as well as, built lists out for individuals who will be receiving product during campaigns and outreach. I was in charged of 300+ influencers. I am knowledgeable in content calendar creation and all social media platforms. I enjoy talking to customers, both online and via email, making sure all questions are asked, keeping the brand voice, but also making it personalized.Customer EngagementSocial Network AnalysisCustomer ServiceSocial Customer ServiceEmail CommunicationSocial Media ContentSocial Media TrainingSocial Media MarketingSocial Media ManagementInfluencer Marketing - $18 hourly
- 5.0/5
- (6 jobs)
Hi, I am Margarette Divine Dahbashi and currently trying the skills that I've learned from the BPO industry for 7 years to work as a freelancer. I previously worked as a recovery analyst which is specifically worked for commercial insurance to call doctor's offices, clinics, and other providers for the insurance overpayment. I can work under pressure which I gained from working calling patients as well when I used to work as a collector. Also recently I have worked as a Virtual assistant which helped me gain more skills in email and chat support. I have worked with some software such as Slack, Google Meets, Microsoft, Hubspot, WordPress, PureChat and Loom.Customer EngagementMedical Billing & CodingClient ManagementPhone CommunicationeClinicalWorksAthena Software PenelopeSocial Customer ServiceCustomer ServiceInbound InquiryCustomer Experience ResearchCustomer SupportData EntryMedical Records Software - $17 hourly
- 4.9/5
- (10 jobs)
Thanks for checking out my profile. The skills outlined below can help support your business needs: Skills: Customer Service · Customer Success Management · Email-based support · Customer Onboarding · Customer Engagement · Account Management · Skill Development · Relationship Building · Strategic Planning · Mentoring · Key Account Relationship Building · Process Alignment · Technical Documentation Management My experience includes over 10 years serving roles the SaaS industry, from small startup tech firms to Fortune 500 companies. Additionally, most of my past Upwork contracts have been converted to W2 based on my performance. I hope we can work together in the near future. Please refer to the professional references listed on my Linkedin profile as verification that I can be a great asset to your team. I'm results-oriented, flexible, and a quick learner. Let's work together!Customer EngagementCritical Thinking SkillsEmail SupportPhone SupportCustomer Experience ResearchProject InsightEmployee OnboardingInbound InquiryProduct OnboardingRelationship ManagementProject Delivery - $20 hourly
- 5.0/5
- (2 jobs)
I am a creative individual that has always excelled in the sales and customer service department, as I am very outgoing and headstrong. I spend a lot of my spare time taking part in usability studies and moderated research sessions.Customer EngagementGoogle DocsCustomer SatisfactionMicrosoft OfficeSales LeadershipTechnical SupportEmail SupportPhone SupportEnglish - $27 hourly
- 5.0/5
- (0 jobs)
My professional experience includes 12+ years working in the B2B & B2C e-commerce business space which includes retail management, business development and marketing strategy. Specific responsibilities have included sales/account management, delivery strategy, end-to-end CX development/deployment and timely measurements of user experiences using products and services. I have been recognized for my ability to build and cultivate positive working relationships between client, implementation and customer teams.Customer EngagementJourney MappingTraining & DevelopmentData AnalysisCustomer ExperienceUser Experience StrategyEmployee TrainingUser Flow - $70 hourly
- 0.0/5
- (0 jobs)
Senior sales producer with 20 years of exceeding quotas in professional services and software. Seeking opportunity to put my experience to work and make a difference for the right organization.Customer EngagementSales DevelopmentSalesforceSalesSocial Media Lead GenerationEmail Campaign SetupHubSpotLead Generation StrategyLead Generation - $20 hourly
- 5.0/5
- (1 job)
- Project management - Proficient in Project Management Tools - Call center manager - Cold and Warm Calls - Account Executive - Administrative assistance - Media reporting and presenting - Marketing Specialist - Email Marketing - Social Media Marketing - Content Strategy - Consulting - Multi- lingual - Multi- Cultural - Event Planning - Virtual Assistance - Intake community calls for the Dallas County - Intake office calls - Communicate with high level clients - Managed complex projects from start to finish - Calendar management - Appointment scheduling - Inbox management - Planning and scheduling - Copy writing - Social media management - Billing & invoices - Communication Support - Research and Analysis - Travel planning - Organization - Proficient in Excel - Proficient in Google Suite - Proficient in Microsoft Applications - Proficient in Apple - CRM ProficientCustomer EngagementBilingual EducationSocial Customer ServiceInvitation DesignGreeting Cards & InvitationsProfessional ToneEmail CopywritingSalesCustomer SupportTranslationPosterWritingInterpersonal SkillsBlogCold Calling - $75 hourly
- 0.0/5
- (2 jobs)
I am a highly motivated HR professional and enthusiastic learner currently looking to take your small business to the next level. *Performance Management Development *Policy Review *Training & Development for Leaders *Applicant Tracking System expert * Great with Human Resources Information Systems like Paycor and Paylocity. * Familiar with Employment Laws and Compliance WHY DO YOU NEED ME? *HR small business consulting to increase revenue *Process Implementation for streamlined workload. *Remote freelancer to get HR task done If you could benefit from a meticulous, detail-oriented HR professional to assist, I would welcome your connection and a discussion of how I can help you in meeting your goals.Customer EngagementEmployee RelationsLeadership TrainingPerformance ManagementHuman Resources ConsultingCandidate InterviewingPolicy DevelopmentPublic SpeakingProfessional DevelopmentPersonal DevelopmentProcess DocumentationEmail Communication - $25 hourly
- 5.0/5
- (2 jobs)
Exceptionally skilled customer service professional with a proven ability to address intricate customer inquiries and foster positive customer interactions. Demonstrating a sharp focus on efficiency and organization, coupled with a team-oriented approach and unwavering dedication to customer satisfaction, achievement of business objectives, and the pursuit of sales excellence. Possessing expertise in the coordination of documentation and the proficient handling of payment transactions.Customer EngagementEmployee EngagementMicrosoft OfficeCustomer ServiceRetail Sales ManagementData EntryCustomer SatisfactionTrainingTraining PresentationOnline Chat Support - $10 hourly
- 5.0/5
- (1 job)
In my two years of experience in customer service in a Remote as well as onsite setting, I’ve always strived to deliver proactive, tailored, and timely support, making customers consistently feel cared for. I have extensive experience across several facets of customer service, including: Managing sensitive customer information Providing personalized support and accurate details about the company products and services. Delivering a great customer experience through active listening. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences. I consistently produced error free results, resolving 30 to 40 tickets per day. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences. Proven ability to work individually and/or in a team setting and helping to develop, design and train for teams of 10 members or more.Customer EngagementEmail CommunicationOrder ManagementSlackData EntryCustomer ExperienceOrder FulfillmentOrder EntryTechnical SupportCustomer SupportOnline Chat SupportEmail SupportOrder TrackingZendeskOrder Processing - $20 hourly
- 5.0/5
- (4 jobs)
Sales specialist with a strong administrative support background. I work well in high pressure situations or with little to no advisement, bringing attention to detail and awareness of deadlines to every project. - 10+ years professional experience with MS Office - 5+ years of sales experience, maintaining top production - 5+ years of data processing, document researchCustomer EngagementSalesClient ManagementGoogle AdsProject ManagementMicrosoft OfficeVideo TranscriptionAudio TranscriptionProofreadingData ProcessingData EntryAdministrative SupportInformation Management - $100 hourly
- 0.0/5
- (1 job)
With 12+ years of Proposal Management experience, I possess a range of skills that make me an ideal candidate for your project. My strengths lie in crafting persuasive proposals, conducting thorough market research, and developing winning strategies to secure new clients. I have a proven track record of delivering successful projects on time and within budget, resulting in client satisfaction and repeat business. My Practitioner Level - APMP certification further enhances my ability to understand and meet clients' needs effectively. I am confident that my attention to detail, strong communication skills, and ability to work under pressure will contribute to the success of your project.Customer EngagementProposal WritingBusiness DevelopmentAsanaMicrosoft SharePointMicrosoft OfficeCreative DirectionBrand IdentityManagement SkillsBusiness ManagementProposalSalesforce CRMSmartsheetSalesforceImplementation Plan - $25 hourly
- 5.0/5
- (1 job)
I help customers gain knowledge of your company! I answer all questions and engage in friendly customer service to ensure long lasting customers! • I gather as much information about your company and products! • I test products my self to deliver the most honest review about your company! • I like to stay in touch often to update you if a flaw appears on a product to better satisfy your customers!Customer EngagementComputer BasicsData Collection - $15 hourly
- 5.0/5
- (1 job)
Reliable with a great work ethic Multi- task easily Great with technology Love using my creativity Love researching & performing tasks Organized Ability to adapt to new things and environments Well rounded Great communication skillsCustomer EngagementVirtual AssistanceComputer SkillsAdvertisingMultitaskingTypingCustomer ServiceEmail SupportPhone SupportEvent PlanningAdministrative SupportTravel PlanningScheduling Want to browse more freelancers?
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