Hire the best Customer Engagement Freelancers in Victoria

Check out Customer Engagement Freelancers in Victoria with the skills you need for your next job.
  • $45 hourly
    Confident communicator both verbally and written with positive, 'Can Do Attitude'. Exceptional Customer Service and Relationship Building Skills. Tech Savvy - Experience on Apple, Android and PC Operating Systems. Proficient in Microsoft Suite, Adobe, Squarespace, Canva, Social Media and CRM/POS Platforms. Self-motivated, with strong sense of personal responsibility and diligent attention to detail. Demonstrated exceptional resilience in overcoming challenges and adapting to dynamic environments. Slick Problem Solver with a creative disposition and outlook. Astute Business Acumen. Proven ability to learn quickly with enthusiasm and adapt to new situations. Managed time efficiently in order to complete all tasks within deadlines. Consistent display of strong work ethic.
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    Virtual Assistance
    Canva
    Graphic Design
    Squarespace
    Web Design
    Lighting Product
    Lighting Design
    Problem Solving
    Customer Service
    Interior Design Consultation
    Interior Design
    Office Management
    Office Administration
    Office 365
  • $175 hourly
    I Enable Businesses To Increase Customer Longevity With Unforgettable Customer Experiences I created 'Exemplify.com.au' as we know it's getting harder and more expensive for businesses owners to acquire new customers. We help businesses find untapped growth from within their current customers. By creating unforgettable customer experiences we enable businesses to retain more customers, establish brand loyalty and acquire more business through word of mouth referrals, mitigating high acquisition costs with more profitable customers. With 9 years marketing, customer success, CRM and customer journey creation. I know I can help you customers fall more in love with your business. Want to chat? ⏩ . Let’s talk about how I can give your customers an unforgettable experience with your business.
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    Customer Experience Research
    Customer Retention Strategy
    CRM Software
    Inbound Marketing
    Customer Experience
    Customer Satisfaction
    Digital Marketing
    B2B Marketing
    Journey Mapping
    Marketing Automation Strategy
    Customer Retention
    Marketing Automation
    HubSpot
  • $25 hourly
    Hello! I am a seasoned Chinese Social Media Marketing Expert with 2+ years of experience helping businesses successfully expand into the Chinese demographic through strategic marketing on platforms like Xiaohongshu (Little Red Book), WeChat, Douyin (TikTok China), and Bilibili. I specialize in creating customised social media marketing campaigns that resonate with the Chinese audience, utilising my deep understanding of Chinese culture, consumer behavior, local trends, and platform-specific features to help your brand grow and thrive. Whether you’re looking to increase brand awareness, drive sales, or build a loyal community, I’m here to make your goals a reality.
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    Upselling
    Marketing Plan
    Sales
    Social Media Advertising
  • $35 hourly
    Hey there! I'm Thomas, your new Customer Success/CRM guru. With 8 years of client-facing expertise under my belt, I've had the privilege of managing and consulting to top-tier enterprise clients including industry giants like Accor, ALH, and Leading Universities in Australia such as UNSW. Having spent 2 years in Senior Customer Success for high-growth SaaS startups, and consulting on partnership deals I've honed my skills in growing and retaining clients across diverse industries and developing impactful strategy. Here's what I bring to the table: 👉 Mastering advanced automation & CRM solutions to streamline your processes 👉 Eliciting and analyzing problems to find the root cause and troubleshooting to provide solutions that work 👉 Crafting bespoke customer success strategies tailored to fuel your growth and retention 👉 Elevating onboarding processes for increased adoption and engagement If you're ready to skyrocket your customer metrics, shoot me a message and let's start the journey together! 🚀
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    Business Consulting
    Growth Strategy
    Sales Strategy
    Customer Onboarding
    CRM Automation
    CRM Development
    SaaS
    Key Account Management
    Customer Relationship Management
    CRM Software
    Journey Mapping
    Customer Experience
    Zoho CRM
    HubSpot
  • $28 hourly
    I am a Customer acquisition specialist with comprehensive expertise in Data Analytics, Customer Acquisitions, Personalisation, and Conversion Rate Optimization (CRO). Proven track record of driving successful change management initiatives and implementing strategic solutions to enhance business performance. Top skills below: • Reporting & Visualisation • Strategic & Analytical mindset • Stakeholder Management • CRO/Personalisation Activities • Story telling using Data • Adobe Marketing Cloud • Miro (designing user journey) Achievements • Increased Ad Revenue by converting Data into selling opportunities (~$1M/ year) • Doubled (x2) the AFL subscribers by implementing auto detection for customers • Applied data driven approach to uncover a new affiliate channel which led to 26% increase in online sales. • Conducted research on Customer feedback (Usabilla) and found new opportunities leading to increase in user engagement by 23% and Retention by 15%. • Created Error dashboards/alerts to reduce sales funnel leakage by 26%, saving ~150 sales per week • Worked with cross functional teams to launch Fetch Product on Telstra, which improved Fixed Internet sales by ~10%
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    Product Marketing
    Product Management
    Customer Lifecycle Messaging
    Customer Experience
    Customer Acquisition
    Miro
    Analytics Dashboard
    Campaign Reporting
    Google Analytics
    Adobe Target
    Adobe Analytics
    Conversion Rate Optimization
  • $30 hourly
    I’m a freelance affiliate marketer with strong experience in the publisher side of affiliate marketing. Previously a partner executive, I specialised in building relationships with brands and agencies, creating business plans to enhance sales, and managing affiliate partnerships. My strengths lie in relationship building, strategic planning, and optimising sales through data-driven insights. With a deep understanding of the industry and a client-centric approach, I’m skilled at driving results and maximising performance in affiliate marketing.
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    Influencer Outreach
    General Partnership
    Contract Negotiation
    Affiliate Marketing
    Digital Marketing Strategy
    Brand Strategy
    Brand Development
    Digital Marketing
    Relationship Management
    Communication Skills
    Partnership Agreement
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