Hire the best Customer Engagement Freelancers in Johannesburg, ZA

Check out Customer Engagement Freelancers in Johannesburg, ZA with the skills you need for your next job.
  • $59 hourly
    Highly motivated and results-oriented leader with over 20 years of experience managing multicultural teams across multiple geographical locations. Skilled in building strong relationships and effectively communicating with clients at all levels, including C-level executives. Expertise in customer management, ensuring exceptional service and exceeding client expectations.
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    Resource Allocation
    Analytics
    Program Management
    Tech & IT
    Budget Management
    Communication Skills
    Strategic Planning
    Leadership Skills
    Leadership Coaching
    Sales Consulting
    Pre-Sales
    Account Management
    Risk Management
    Telecommunications
  • $50 hourly
    Top skills: Customer Engagement Market research Communication skills Costumer engagement Experiences : - Previous experience in WiFi marketing roles, including campaign development and execution -Background in digital marketing, including social media marketing, email marketing, and content marketing.
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    Online Market Research
    Market Research
    Strategic Planning
    Campaign Optimization
    Data Analysis
    Social Media Marketing
    Digital Marketing
    WiFi
    Marketing
    Freelance Marketing
  • $10 hourly
    I am new to the business and have recently begun a role in recruitment whereby I work on the phone daily, using my voice. I am fluid and fluent in the way I speak and I am trying to explore other ways to utilize my skills, I have been exposed to voice over work previously through my modeling career but never had the chance to explore it and feel it is now. I am tired of being prompted to do radio work because of the compliments of my beautiful voice, I am here to see how far it will take me :)
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    Customer Service
    Sales
    CRM Software
    Microsoft Office
    Salesforce CRM
    Telemarketing
    Lead Generation
  • $10 hourly
    PERSONAL PROFILE Hi my Name is Tony from South Africa. I'm an enthusiastic, self-motivated and diligent person and always willing to increase my knowledge. Through my previous work experience I have learnt how to set and achieve goals, to engage myself fully in any duty I'm entrusted with. I am well organized, highly motivated & always willing to accept responsibility in my approach to my work duties. My openminded, interest in new developments and sociable personality allows me to relate well to people. My objective is to gain comprehensive knowledge and experience within an institution that demands high standards and encourage growth and innovation. To work in an environment that strives for solutions and productivity throughout.
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    Virtual Assistance
    Content Editing
    Video Editing
    TikTok Marketing
    Social Media Engagement
    Brand Identity
    Brand Strategy
    Instagram Reels
    Trend Analysis
    Facebook Post
    Instagram Post
    Social Media Management
    Brand Management
  • $8 hourly
    Skills * I am a good communicator, both verbal and written * Tableside Service * Cash handling * Front-of-house display creation * Guest seating arrangements * Item promotion Overview I am a customer-oriented Wait Staff Member with experience in the service industry. Excellent interpersonal communication skills with a focus on guest satisfaction when interacting with patrons. I am licensed for the preparation and sale of alcoholic beverages, bar procedures and liquor laws. I am motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I am an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues promptly. Maintains focus and positive
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    Customer Service
    Administrate
    Virtual Assistance
  • $12 hourly
    Natasha is a passionate and self-motivated bookworm holding a Bachelor’s degree in Administration with a major in I/O psychology ( Cum Laude). She possesses strong analytical and problem solving skills, and takes a pragmatic approach in handling tasks. She is prepared to apply her knowledge and abilities to deliver the best results in the role. She is goal a firm believer of lifting and empowering others through the knowledge and experiences gained overtime.
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    Equity Research & Analysis
    Market Research
    Research Interviews
    Email
    Chatbot
    Data Entry
    Customer Experience Management Software
    Customer Feedback Documentation
    Customer Service Chatbot
    Customer Service Analytics
    Customer Satisfaction
    Customer Service
    Customer Support
  • $10 hourly
    "I am a consultant who puts customers at the center of everything I do. With over 3 years of experience, I have a strong passion for optimizing processes and helping organizations succeed. I believe in the mantra of user-centric design and always strive to ensure end-user satisfaction. I put my heart and soul into every project to exceed client expectations."
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    Customer Care
    Customer Insight Analysis
    Payment Processing
    Troubleshooting
    Google Workspace
    Salesforce
    Zendesk
    Miro
    Jira
    Project Management
  • $11 hourly
    I am financial accountant, who has specialised in management of Accounts receivable in my current position, to achieve a 20% reduction in accounts receivables. I am self managing and able to organise myself to achieve high efficiency and effectiveness in my role. I pride myself on team management and promotion of team work, while advancing the needs of the customers whose satisfaction it is imperative to achieve and maintain.
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    Tax Accounting
    People Management
    Administrative Support
    General Ledger
    Audition Preparation
    Month-End Close Assistance
    Data Entry
    Accounts Payable Management
    Accounts Receivable Management
    Bank Reconciliation
  • $15 hourly
    I cope extremely well with flexibility and multi-tasking. I look for ways to bring a better more positive and fruitful outcome to the duties I do and to the people I interactive with. I am willing to learn! I am willing to grow and even more than willing, I seek it. I am also a quick learner when it comes to new things in both the work and personal environment. I am confident in working by myself, I am confident in being part of a team. Feedback from clients have always been positive. My positive mindset, outgoing personality and contagious smile make sure clients always get more than they bargained for! I want to give them a sense of worth when dealing with them, both in themselves and in the company!
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    Customer Care
    Customer Relationship Management
    Writing
    Documentation
    Document Control
    Organizational Structure
    Office Administration
    Communication Skills
    Office & Work Space
  • $10 hourly
    Objective I am a highly driven Marketing student currently doing my second year at Boston City Campus seeking to expand my skills and experience. I believe I am able to learn and gain knowledge quickly and am great at any task given to me, making me a great addition to your team.
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    Sales
    Customer Service
    Phone Communication
    Technical Support
  • $10 hourly
    I have experience in banking, customer service and data capturing. I am always excited to assist customers with any queries they have.
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    Data Entry
    Data Collection
    Customer Care
    Problem Solving
    Active Listening
    Phone Communication
    Technical Support
    Communications
    Customer Service
  • $30 hourly
    I am a UGC (User Generated Content) creator. I create short-form videos and product photography to use across your social media accounts, which will showcase the benefits of using your product.I enjoy working with brands to tell compelling stories and connect with audiences. I enjoy making aesthetic visuals and most importantly, bringing visuals to life. I have a passion for content creation in all forms, which includes photography and videography . As a UGC creator, I always keep up with the latest trends and know all things TikTok and Instagram Reels. My content creation will increase brand awareness and reach its target market. UGC can help build trust between you and your audience. An engaging video from a real person can be more convincing than any other form of marketing as a real and relatable person is found behind the product.
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    Instagram
    Social Media Optimization
    Video Production
    Video Editing
    TikTok
    Photo Editing
    Videography
    Time Management
    Storytelling
    Marketing
    Communication Skills
    Social Media Content
    UGC
    Content Creation
  • $10 hourly
    Hi there, I hope you're doing well! I'm Ruan Breitenbach, a Top-Rated Virtual Assistant on Upwork, representing Johannesburg, South Africa. At 28, I'm passionate about working together and building meaningful virtual connections. Over the years, I've worked with platforms like monday.com, Zendesk, Georgias, and Shopify, both before and during my time on Upwork. With more than six years in the field, I've taken on roles in Virtual Assistance, Translation, Customer Service/Support, Social Media Management, and more. I also have valuable experience from working with local businesses before freelancing. Here's a quick look at the services I offer: ✅Customer Support: Providing top-notch assistance to keep customers happy. ✅Live Chat: Offering real-time solutions for quick responses. ✅Email Support: Efficiently managing email correspondence. ✅Data Entry: Keeping operations smooth with accurate data entry. ✅Personal Assistance: Customizing support to meet individual needs. ✅Social Media Management: Boosting and managing your online presence. ✅Social Media Engagement: Creating meaningful interactions on social platforms. ✅Translations (English to Afrikaans and Afrikaans to English): Offering precise and nuanced translations. ✅Jotform Form Building: Designing functional and user-friendly forms for data collection. If you have any questions or need more information, feel free to reach out.
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    English
    Customer Service
    Ticketing System
    Communication Etiquette
    Microsoft Office
    Technical Support
    Customer Support
    Product Knowledge
    Customer Onboarding
    Data Entry
    Management Skills
    Personal Administration
    Social Media Management
  • $5 hourly
    I'm a virtual assistant specializing in transcription and customer care. I have been researching and studying about the two skills for months. I deliver accurate timely transcriptions of audio and video files, and excel in providing excellent customer services including managing emails, handling inquiries and resolving issues promptly. As I also own a small business of my own (crochet business), I guarantee I will offer the best customer service . Here is a list of my other attributes : *Detailed oriented (I carefully follow all instructions with a close eye) *Team player (ability to work with other people contributing to having good communication skills) *Fast learner (able to learn new skills in a short space of time) *Able to work under pressure (I can meet deadlines as I work fast and efficient even under pressure unsupervised ) My services include (not limited to these) : *transcription *customer service and chat support *data entry *proofreading *creating and editing documents, presentations, spreadsheets and Pdf *online research
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    Data Entry
    Customer Onboarding
    Customer Acquisition
    Customer Care
    Proofreading
    Verbatim Transcription
    Conference Call Transcription
    Audio Transcription
    Virtual Assistance
    Copywriting
    Video Transcription
    Transcript
  • $5 hourly
    I am Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
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    Organizational Plan
    Interpersonal Skills
    Payroll Accounting
    Sales & Inventory Entries
    Typing
    Communication Skills
    Email Etiquette
    Microsoft Office
  • $5 hourly
    I am a highly motivated and progress-focused IT Support Engineer with a long-standing background in this industry. With a track record of initiative and dependability, I have devised strategic initiatives which I believe will prove valuable to your company. Throughout the course of my career, I have perfected my technical support abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In my previous role, I contributed customer service, leadership, and critical thinking toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong problem-solving talents. I enjoy collective brainstorming sessions which all me to coordinate activities to achieve a common goal. Please take a moment to review my attached resume and credentials. I would greatly appreciate the opportunity to speak with you regarding my candidacy. Thank you, in advance, for your consideration. Best regards, Thapelo Ntheli
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    Training & Development
    Microsoft Active Directory
    Server Administration
    Office 365
    Network Administration
    Phone Communication
    IT Support
  • $20 hourly
    CUSTOMER SERVICE REPRESENTATIVE/ VIRTUAL ASSISTANT Versatile professional with extensive experience in both virtual assistant and call center support roles. Demonstrated expertise in managing administrative tasks, scheduling, customer service, and handling high-volume inbound calls with efficiency and professionalism. Proven ability to adapt quickly to new technologies and processes, ensuring seamless operations and exceptional customer satisfaction. A proactive team player with strong communication skills and a commitment to delivering outstanding support in fast-paced environments
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    Digital Marketing
    Project Management
    Virtual Assistance
    Customer Analysis
    Microsoft Excel
    Microsoft Office
    Asana
    Slack
    Zendesk
    Cold Calling
    Customer Onboarding
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