Hire the best Customer Experience Specialists in Buenos Aires, AR

Check out Customer Experience Specialists in Buenos Aires, AR with the skills you need for your next job.
  • $55 hourly
    Are you looking for an experienced Circle.so Community Manager to build and nurture a thriving online community? You’re in the right place! I specialize in community growth, engagement strategies, and platform automation to create seamless and interactive experiences for members. My expertise ensures that your community not only grows but also remains active and valuable for its members. 🎯 What I Can Do for Your Community: ✅ Build and scale communities on Circle.so ✅ Create strategies to increase engagement and member retention ✅ Develop interactive content to keep members involved ✅ Administrative support, including membership management and moderation ✅ Automate processes within the platform ✅ Organize events, webinars, and discussion forums ✅ Analyze community metrics and optimize performance 🌍 Circle.so Communities I Currently Manage: 🔹 Women Travel Leaders 🔹 Whimsy Forge 🔹 Elevate Your Career 🌍 Circle.so I Built from Scratch: 🔹 Our Emergence 🔹 Digital Academy - The Art of Candle Making 🔹 Black Women in Tech 💡 Why Work with Me? ✔ 5 Years of experience managing online communities ✔ Expert in Circle.so, community engagement, and automation ✔ Skilled in content creation, administrative support, and live event coordination ✔ Adaptable to different industries and audience needs 📩 Ready to grow your community and create meaningful engagement? Let’s connect and bring your vision to life!
    Featured Skill Customer Experience
    New Member Onboarding
    Community Goals & KPIs
    Community Guidelines
    Community Engagement
    Community Moderation
    Community Management Software
    Project Management
    Content Moderation
    Customer Engagement
    Online Community
    Administrative Support
    Community Development
    Community Management
    Community Strategy
  • $15 hourly
    Hi everyone! I am a IT Sourcer,I am looking for an international experience targeting LATAM, APAC, EMEA markets! I speak fluent French, Spanish, and English. I've worked for a national consulting, Tech startups. I am very interested in Data Science and technology in general. So, I know how to look for great IT/Tech talent! I combine quality with quantity, so I try to source as many quality developers as possible. Regards, Lyrne
    Featured Skill Customer Experience
    Customer Service
    Microsoft Office
    Communications
    Virtual Assistance
    Sourcing
    Email Communication
    Recruiting
    LinkedIn Recruiting
    Market Analysis
    Digital Marketing
    IT Recruiting
    French
    Zendesk
  • $11 hourly
    My name is Lucía, and I am a Top Rated professional on Upwork with proven expertise in web research, data entry, virtual assistance, and eCommerce support. With a strong background in market research and competitor analysis, I deliver tailored solutions to help clients achieve their goals efficiently. I leverage tools such as WhatsApp Business, chat, and email to provide high-quality support and communication. Areas of Expertise: Web Research: Skilled in gathering accurate, reliable information to support business decisions. Data Entry: High precision and efficiency in managing large datasets using tools like spreadsheets and CRMs (e.g., Salesforce). Virtual Assistance: Task coordination, calendar management, email handling, and effective communication. eCommerce: Experience with platforms such as WordPress and WooCommerce, including product uploads, optimized descriptions, and catalog updates. UX Background: My training in User Experience (UX) enables me to identify user pain points and needs through market and user research tools. This allows me to design strategies that improve engagement and drive success. Technical Skills: I am proficient in Salesforce, Google Suite, Figma, Microsoft Office, WordPress, and other platforms. My ability to quickly adapt to new tools ensures I can handle any project with ease. My Commitment: Detail-oriented and passionate about organization and continuous improvement, I strive to provide practical and effective solutions that contribute to my clients' success. If you are looking for a professional who is dynamic, reliable, and committed to quality, I would love to collaborate and take your projects to the next level. Let’s connect and make your goals a reality!
    Featured Skill Customer Experience
    Microsoft Power BI
    Real Estate
    Salesforce CRM
    Product Support
    Ecommerce
    UX Research
    Email
    WooCommerce
    WordPress
    Data Entry
    Email Support
    Market Research
    Online Research
  • $20 hourly
    I'm an Argentine designer based in Madrid, currently pursuing a master's degree with a strong interest in graphic design and experience/service design. In addition to my university studies, I've taken courses in marketing, photography, and completed an intensive course on graphic tools in Madrid. I’m now searching for flexible job opportunities that will allow me to gain experience in the industry while completing my education :)
    Featured Skill Customer Experience
    Figma
    Adobe Photoshop
    Adobe Illustrator
    Adobe InDesign
    Community Management
    Graphic Design
    User Experience
  • $25 hourly
    Project Manager with +15 years of experience in high-paced governmental, agency, entrepreneurial, and corporate environments. My passion for Customer Experience, Branding, Luxury, Design, Communication, Processes, and Innovation has grown by ideating, creating, and executing more than 15 successful brand launches, quality process certifications, and the development and transformation of entrepreneurial businesses. I love to build things that both help people and create beauty, integrate insights and instinct with data, efficient processes, and design principles. My expertise is simple: I look after things that are not working, find creative solutions, and standardize and improve processes. I see problems, I bring solutions and improvement while creating strong bonds between the organization and its stakeholders.
    Featured Skill Customer Experience
    Tableau
    Figma
    ISO 9001
    Administrative Support
    HubSpot
    CMR
    Brand Development
    Business Development
    Brand Consulting
    Business Operations
    Project Management
    Agile Project Management
    ClickUp
  • $10 hourly
    With a strong 4-year background in eCommerce sales, financial management, and logistics for various brands in online markets, I take pride in having cultivated a deep passion for fostering effective client connections and achieving outstanding results. My client-centric and results-driven approach has been instrumental in driving revenue growth and enhancing the reputation of the brands I've collaborated with. In addition to my eCommerce expertise, I hold a solid academic background with degrees in Translation & Interpreting and Petroleum Engineering from the University of Zulia, Venezuela. I have applied my linguistic and technical skills while working with prominent law firms in the United States and Venezuela, specializing in areas such as oil, energy, medicine, and law. My unwavering commitment to excellence and my ability to tackle a variety of subjects make me a valuable asset for any project. I am eagerly looking forward to contributing my diverse skills and experiences to your esteemed team
    Featured Skill Customer Experience
    General Transcription
    English to Spanish Translation
    Medical Translation
    Spanish to English Translation
    Online Chat Support
    HubSpot
    Trello
    Virtual Assistance
    Customer Support
    Customer Service
    Technical Translation
    UX & UI
    UX Research
    Translation
  • $100 hourly
    With almost 15 years of experience in Software Product Management and Business Analysis spanning different Industries, Countries and companies size, I always try to bring great predisposition, proactivity and latest techniques and processes
    Featured Skill Customer Experience
    Business Innovation
    Business Strategy
    New Product Innovation
    Startup Consulting
    Innovation Strategy
    Agile Project Management
    Scrum
    Product Backlog
    Business Analysis
    Design Thinking
    Product Roadmap
    Project Management
    Product Management
  • $75 hourly
    Are you seeking clarity, growth, and fulfillment in your personal or professional life? Let's connect! I am a dedicated CCA certified , Emotional Intelligence Expert, Life/Lifecrafting Coach and Positive Intelligence Coach committed to guiding individuals toward their goals, empowering them to unlock their full potential. Why Choose Me? 🧠 Emotional Intelligence: Emotional intelligence is the key to effective communication, leadership, and self-awareness. As an Emotional Intelligence Expert, I help clients enhance their EQ, manage stress, build stronger relationships, and make better decisions both in their personal and professional lives. 🌱 Positive Intelligence: Harnessing the power of positive psychology, I specialize in Positive Intelligence coaching to help individuals overcome self-limiting beliefs, cultivate resilience, and foster a positive mindset. Together, we'll rewire your brain for success and happiness, enabling you to thrive in all aspects of life. 🔍 Life/LifeCrafting Coaching: With years of experience, I provide personalized coaching sessions tailored to your unique needs. Whether you're navigating a career transition, seeking work-life balance, or striving for personal development, I offer practical strategies and support to help you achieve success and fulfillment. Let´s build a roadmap together and a pro active and pragmatic approach to achieving your goals.
    Featured Skill Customer Experience
    Dutch
    Journey Mapping
    Career Coaching
    Coaching
    Training
    Customer Service
    Staff Development
    Employee Onboarding
    Life Coaching
    Customer Onboarding
    Customer Retention
    Recruiting
    Recruiting Process Consulting
    Staff Recruitment & Management
  • $40 hourly
    Creo soluciones con datos 📊, empatía ❤️, procesos 🔀 y tecnología 🤖. Mi vocación de analista se combina con la curiosidad de un programador al adentrarme en el "qué?", "cómo?" y "por qué?" de las cosas. Cuento con amplia experiencia en gestión a alto y a bajo nivel. Soy muy autodidacta, aunque prefiero el trabajo en equipo y debate de ideas. Keep it simple!
    Featured Skill Customer Experience
    Customer Experience Research
    Journey Mapping
    Business Management
    Digital Transformation
    Product Management
  • $35 hourly
    I'm Guido, your results-oriented project manager. At Valere Realms, we believe in the power of technology to transform ideas into tangible, impactful solutions. Specializing in software development and AR/VR experiences, our customer-centric approach places your needs at the heart of our process. Through open communication and brainstorming sessions, we'll craft a customized roadmap that brings your vision to life, keeping everyone informed, aligned, and on track. Our Proven Strategies for Success: ✦ Uncover Core Needs: We delve deep to understand your project's key requirements through strategic discussions and brainstorming sessions. ✦ Customized Roadmaps: Clear, prioritized roadmaps ensure your vision, team, and budget stay aligned for on-time delivery. ✦ Collaborative Planning: We build a detailed plan with well-defined milestones, deadlines, and deliverables. ✦ Proactive Problem Solving: We anticipate roadblocks and develop solutions to keep your project moving forward. ✦ Real-Time Visibility: Transparent communication keeps everyone informed and focused on shared goals. ✦ Milestone Celebrations: We celebrate achievements to maintain morale and project momentum. The Valere Advantage: My access to Valere's extensive network, expertise, and resources further strengthens our ability to deliver results. 🏆 𝗔𝗖𝗖𝗢𝗠𝗣𝗟𝗜𝗦𝗛𝗠𝗘𝗡𝗧𝗦 𝘄𝗶𝘁𝗵 𝗩𝗔𝗟𝗘𝗥𝗘 ✰ Ranked as 𝗧𝗼𝗽 𝗔𝗿𝘁𝗶𝗳𝗶𝗰𝗶𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝟐𝟎𝟐𝟒 2024 by Clutch ✰ 𝗧𝗼𝗽 𝟏% 𝐨𝐟 𝗼𝗳 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗧𝗮𝗹𝗲𝗻𝘁 on Upwork ✰ Awarded the 𝗘𝘅𝗽𝗲𝗿𝘁 𝗩𝗲𝘁𝘁𝗲𝗱 badge, recognizing us among the 𝗧𝗼𝗽 𝟏% 𝗼𝗳 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝘁𝗮𝗹𝗲𝗻𝘁 ✰ Featured 𝗶𝗻 𝗨𝗽𝘄𝗼𝗿𝗸’𝘀 𝐐𝟐 𝟐𝟎𝟐𝟑 𝗦𝗵𝗮𝗿𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗥𝗲𝗽𝗼𝗿𝘁 for our work with machine learning ✰ Partnered with big names like 𝗝𝗼𝗵𝗻𝘀 𝗛𝗼𝗽𝗸𝗶𝗻𝘀 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗙𝗼𝗿𝘁𝘂𝗻𝗲 𝟓𝟎𝟎 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 ✰ Helped past 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗿𝗮𝗶𝘀𝗲 𝗼𝘃𝗲𝗿 $𝟓𝟎 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 𝗶𝗻 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗻𝗴 through our web and mobile apps 🛠️ 𝗢𝗨𝗥 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 𝗮𝘁 𝗩𝗔𝗟𝗘𝗥𝗘 ✦ Software Development ✦ AI Development: 𝘗𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘪𝘯 𝘙𝘈𝘎, 𝘕𝘓𝘗, 𝘝𝘚𝘊, 𝘔𝘓, 𝘗𝘈, 𝘕𝘦𝘶𝘳𝘢𝘭 𝘕𝘦𝘵𝘸𝘰𝘳𝘬𝘴, 𝘖𝘱𝘦𝘯𝘈𝘐 / 𝘎𝘗𝘛, 𝘗𝘺𝘛𝘰𝘳𝘤𝘩, 𝘛𝘦𝘯𝘴𝘰𝘳𝘍𝘭𝘰𝘸, 𝘒𝘦𝘳𝘢𝘴, 𝘎𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘷𝘦 𝘈𝘐, 𝘊𝘶𝘴𝘵𝘰𝘮 𝘈𝘐 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴, 𝘓𝘓𝘔, 𝘈𝘐-𝘥𝘳𝘪𝘷𝘦𝘯 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵, 𝘈𝘐-𝘱𝘰𝘸𝘦𝘳𝘦𝘥 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴, 𝘋𝘦𝘦𝘱 𝘓𝘦𝘢𝘳𝘯𝘪𝘯𝘨, 𝘊𝘰𝘮𝘱𝘶𝘵𝘦𝘳 𝘝𝘪𝘴𝘪𝘰𝘯, 𝘈𝘐 𝘢𝘭𝘨𝘰𝘳𝘪𝘵𝘩𝘮𝘴, 𝘋𝘢𝘵𝘢 𝘚𝘤𝘪𝘦𝘯𝘤𝘦, 𝘜𝘟/𝘜𝘐 𝘥𝘦𝘴𝘪𝘨𝘯 𝘧𝘰𝘳 𝘈𝘐 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 ✦ Web & Mobile Development: 𝘶𝘴𝘪𝘯𝘨 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘪𝘦𝘴 𝘭𝘪𝘬𝘦 𝘍𝘭𝘶𝘵𝘵𝘦𝘳, 𝘙𝘦𝘢𝘤𝘵 𝘕𝘢𝘵𝘪𝘷𝘦, 𝘙𝘦𝘢𝘤𝘵, 𝘪𝘖𝘚, 𝘢𝘯𝘥 𝘈𝘯𝘥𝘳𝘰𝘪𝘥 ✦AR/VR Development: 𝘶𝘴𝘪𝘯𝘨 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘪𝘦𝘴 𝘭𝘪𝘬𝘦 Unity, UI Canvas work, Game Mechanics, Playfab API and Dotween ✦ Backend Development: 𝘶𝘴𝘪𝘯𝘨 𝘕𝘰𝘥𝘦, 𝘗𝘏𝘗, 𝘢𝘯𝘥 𝘗𝘺𝘵𝘩𝘰𝘯 ✦ Server Management: 𝘈𝘞𝘚, 𝘎𝘈𝘌, 𝘢𝘯𝘥 𝘋𝘪𝘨𝘪𝘵𝘢𝘭 𝘖𝘤𝘦𝘢𝘯 ✦ UX/UI Design: 𝘶𝘴𝘪𝘯𝘨 𝘵𝘰𝘰𝘭𝘴 𝘭𝘪𝘬𝘦 𝘍𝘪𝘨𝘮𝘢, 𝘊𝘢𝘯𝘷𝘢, 𝘢𝘯𝘥 𝘟𝘋 ✦ Product Management ✦ Customer Experience Mastery ✦ Digital Strategy ✦ User Experience Research ✦ Product and Customer Insights 🎯 𝗦𝗣𝗘𝗖𝗜𝗔𝗟𝗜𝗭𝗘𝗗 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦 𝗮𝘁 𝗩𝗔𝗟𝗘𝗥𝗘 ✦ Dedicated Team Staff Augmentation ✦ Fixed-scope Project Management ✦ Discovery Phase for Product Discovery and Management ✦ Quality Assurance, Split Testing, and Product Ownership 📈 𝗩𝗔𝗟𝗘𝗥𝗘'𝗦 𝗛𝗜𝗚𝗛-𝗟𝗘𝗩𝗘𝗟 𝗣𝗥𝗢𝗖𝗘𝗦𝗦 1️⃣ We start with a Discovery Phase to understand your business inside out 2️⃣ Develop strategies 3️⃣ Design optimal user experience 4️⃣ Provide marketing and creative support 5️⃣ Following an agile methodology, we iterate until perfection, ensuring success at every milestone. 🟢 𝗟𝗘𝗧'𝗦 𝗖𝗢𝗡𝗡𝗘𝗖𝗧 Your project deserves the best! Whether it's a web application, mobile app, custom software, or any other software development need, we've got you covered. Let's team up and make your entrepreneurial venture a roaring success! 🚀 Thanks for your interest in me and Valere – I can't wait to hear about your project and see how we can help you thrive. 😊
    Featured Skill Customer Experience
    UX & UI Design
    Deep Learning
    Mobile App Development
    Generative AI Software
    Project Management
    Business Development
    Digital Strategy
    Mobile App Design
    Generative AI
    Machine Learning
    Augmented Reality
    Virtual Reality
    Product Development
    Software Development
  • $20 hourly
    I'm an accountant graduated from University of Buenos Aires currently working in the accounting sector in IBM as a Project Manager and direct member of the IBM HQ team developing one of the most important accounting tools based on artificial intelligence. My path in the finance and accounting sector started in 2008 when, while studying in the University, I got my first job as an analyst in a small company in Buenos Aires. In 2011 I joined IBM as an accounting junior analyst and started to professionally grow through different positions and experiences inside the company. I've worked as Balance sheet analyst, GP analyst, Brand Focal, Control Focal, Statutory accountant, Contract reviewer and project leader for AI accounting innovations among other things. This vast experience led me to my current job in which I am assigned as project manager and manager to handle the building of an accounting tool that will significantly reduce workload and delinquencies in key processes and Technical accountant for a financing entity. In parallel during 2020 I started to work as a freelancer in an effort to expand my professional profile and start to create my own personal brand as an accountant. During these years I built very strong business relationships and worked for several industries and companies. I've been part of a CPA firm since then and also provided myself bookkeeping services to construction, design, landscaping, tourism among other industries. I like to be 100% involved in everything I do and being super enthusiastic and proactive. This platform gave me the opportunity of acquiring new experiences and skills while growing my professional profile.
    Featured Skill Customer Experience
    Administrative Support
    Financial Accounting
    Spanish to English Translation
    Bilingual Education
    English to Spanish Translation
    Financial Statement
    Typing
    Bookkeeping
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel
    Data Entry
  • $30 hourly
    My name is Mariano E. Barrenechea, and I'm an experienced bilingual (EN/SP) Immigration Paralegal with four years of experience in family and humanitarian-based Immigration Law, and some experience with employment-based immigration as well. I am very well acquainted with the INA, the 8 C.F.R., Immigration case law, and have extensive experience with filings before USCIS, EOIR, and the BIA (always under the supervision of licensed U.S. Attorneys). If you require a paralegal with the ability to handle a case seamlessly, equipped with genuine legal knowledge rather than relying on templated document drafting, then look no further. I am well-prepared to assist with your caseload, tackle specific projects, and contribute to case strategy without the need for extensive training. Yours truly is the individual you seek for such tasks. As a seasoned Immigration Paralegal, I confidently manage cases from beginning to end with minimal oversight. I keep the attorney informed by sharing any concerns or potential issues that crop up along the way. Constructive feedback is always welcome, and I maintain a positive outlook when working with both clients and attorneys. My use of emotional intelligence allows me to establish genuine connections with clients, offering them a sense of comfort and confidence that their case is well taken care of. I'm well-versed in Immigration Litigation, including bond work, and removal defense (motion drafting, pleadings, preparation for IH and merits, as well as filing relief applications before EOIR). I also draft BIA Appeals, Circuit Court Appeals, and Writ of Mandamus petitions. On the USCIS front, I can handle the drafting of waivers (I-601, I-601A, I-612, I-192, and I-212), Asylum/42B/U/T/VAWA/SIJ applications, DACA/TPS filings, Medical Deferred Action, and Military Parole in Place requests, I-130 petitions (CP and AOS), responses to complex NOIDs/RFEs, I-290B, and appeals before the BIA. In the employment/business immigration end, I have experience with TN and E-2 Visas, EB2 NIW, EB-1A filings, and I-140 adjustments (with and without I-485). I pride myself on being a true team player, stepping up even during the most demanding moments. My capacity to thrive under pressure and meet deadlines allows the Attorney to delegate tasks confidently. Whether your firm is experiencing rapid growth or facing a significant caseload backlog, I am the ideal candidate to support and alleviate the workload efficiently. I am open to long-term, short-term, and per diem arrangements. Don't hesitate to shoot me a message if I can be of assistance.
    Featured Skill Customer Experience
    Draft Documentation
    Slack
    Microsoft Word
    In-App Support
    Administrative Support
    Legal Assistance
    Online Chat Support
    Customer Engagement
    Immigration Law
    Employer-Sponsored Visa
  • $10 hourly
    With over 6 years of experience in customer service and sales, I have honed my skills in effectively handling customer inquiries, resolving issues, and driving sales growth. My strong communication abilities, problem-solving skills, and customer-centric approach have consistently contributed to positive outcomes for both customers and the business. I am dedicated to delivering exceptional service and exceeding customer expectations. Key Skills: - Customer Relationship Management - Sales Strategy Development - Problem Resolution - Communication and Interpersonal Skills - Sales Growth Optimization
    Featured Skill Customer Experience
    Translation
    Language Interpretation
    CRM Software
    Latin American Spanish Accent
    Sales
    Customer Service
    Technical Support
    Motivational Speaking
    Cold Calling
    Customer Support
    Customer Retention
    Phone Support
    English
  • $12 hourly
    I'm a communicator. My passion is being able to assist and solve issues, as well as helping my clients rely their ideas to their intended audiences in the manner in which they will be best understood. Aiding customers in reaching their best goal is what I do best. I am extremely agile when it comes to identifying customer needs, and translating them into real results. I’m experienced in sales and customer service alike! I'm well organized and responsible, which makes me a very efficient Virtual Assistant. As I expressed, communication is incredibly important to me, and keeping in touch with the customer so I make sure your needs are met I consider as a key part of the experience. Looking forward to working and building lasting business relationships!
    Featured Skill Customer Experience
    Appointment Setting
    Bilingual Education
    Telesales
    Customer Care
    Google Forms
    Microsoft Office SharePoint Server
    Written Language
    Telemarketing
    Internal Communications
    Canva
    Microsoft Word
    Microsoft Excel
    Virtual Assistance
    Email Communication
  • $10 hourly
    Seeking for an expert eCommerce Virtual Assistant? You are looking at the right profile! I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping, Retail, and Print-on-Demand). Engaging, patient, and highly motivated customer service professional with 5 years of experience in the Hospitality industry. ✅ Leadership, Training, and Management - Quality Assurance - Product Training - Process Docs Creation - Team Management - Coaching ✅Customer Support for E-commerce stores - Email (Zendesk, Gorgias, Reamaze) - Chat (Talkto Live Chat) - Order Fulfillment (Shopify, Etsy) ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word)
    Featured Skill Customer Experience
    Notion
    Customer Support
    Asana
    Gorgias
    Zendesk
    Shopify
    Administrative Support
    Virtual Assistance
    Squarespace
    Trello
    Manage Etsy Site
    Email Communication
    Microsoft Excel
    Data Entry
  • $8 hourly
    I am a professional with over 5 years of experience as a customer service representative, with a strong focus on problem resolution and customer satisfaction. Throughout my career, I have been dedicated to providing support through various communication channels, including phone calls, chats, and emails, while using different CRM tools to ensure efficient query management. Over the years, I have developed key skills such as teamwork, empathy, multitasking, and quick problem-solving, allowing me to effectively handle a wide range of situations and ensure a positive customer experience. I am bilingual in Spanish (native) and English (C1 level), and most of my work experience has been in English, enabling me to adapt my communication skills to an international professional environment. Additionally, I have worked in diverse sectors, including financial, logistics, and construction industries, which has allowed me to quickly adapt to different work environments and understand the specific needs of each industry. My goal is to continue growing in the customer service field, applying my experience and skills to contribute to the success of the company and the satisfaction of its customers.
    Featured Skill Customer Experience
    Customer Satisfaction
    Communication Skills
    Problem Solving
    Cross-Selling
    BPO Call Center
    Telephone
    Translation
    Chatbot
    Customer Service
  • $20 hourly
    Hello! My name is Nayla, I am a Pharmacist and Product Manager. I have experience in the cosmetic industry, specifically in the technical and commercial area. I am currently training in Customer Experience. I am an organized, persevering and responsible person.
    Featured Skill Customer Experience
    Cosmetics
    ISO 9001
    Agile CRM
    Data Entry
    Microsoft Office
  • $9 hourly
    I am a tireless worker with a strong working ethic. I pay great attention to detail. I'm always looking to perfect my skillset to improve myself and what i can offer to clients and potential customers. I am always looking to broaden my experience and to move forward in the fast paced enviroment of independent work. I am loyal and looking for long-standing client relationships. I am extremely agile when it comes to identifying customer needs, and translating it into real results. Whether you're trying to organize yourself or your business or trying to keep agile communication between yourself and clients i can assist. Let's grow together!
    Featured Skill Customer Experience
    Receptionist Skills
    Music Lesson
    Music Composition
    Music Arrangement
    Google Forms
    Literary Translation
    Internal Communications
    Google Calendar
    Windows 11 Administration
    Adobe Illustrator
    ChatGPT
    Adobe Photoshop
    Canva
    Virtual Assistance
  • $35 hourly
    I’m a creative and resourceful Digital Designer & Virtual Assistant with a unique blend of skills tailored to support both digital entrepreneurs and the architecture & construction industry in Spanish-speaking markets. Knows CorelDRAW, Canva, Illustrator, Figma, and have a great eye for aesthetics that connect with a modern, 30-something audience in Latin America. On the flip side, I offer specialized virtual assistance for architects, contractors, and designers in Argentina. I handle technical documentation, schedule management, AutoCAD and SketchUp support, and ensure everything is running smoothly behind the scenes. Organized, proactive, and always up for a challenge, I bring not just skills—but good energy and a sense of humor—to every project I join.
    Featured Skill Customer Experience
    Argentinian Spanish Dialect
    Transcript
    AutoCAD Civil 3D
  • $15 hourly
    As a bilingual freelance journalist with extensive training in English from my studies in Ireland, I specialize in delivering outstanding services in both English and Spanish. I launched my career as a writer and translator focused on Spanish content, refining my skills in crafting and editing SEO-optimized articles that engage and inform. Over the years, I have broadened my expertise to include Virtual Assistant services, leveraging a variety of online tools to manage tasks such as social media management, data organization, translations (from English to Spanish), SEO, document handling, and more. In my role as a Community Manager, I have successfully managed social media platforms including Facebook (personal profiles, pages, and groups), Instagram, Twitter, Tumblr, LinkedIn (both personal and business profiles), and YouTube channels, driving engagement and fostering community. As a Customer Service Specialist, I have provided support to numerous organizations and businesses, primarily in Spanish. Recently, I have expanded my services to include English-speaking clients through ticketing systems like Freshdesk, Help Scout, and Zendesk. I am a native Spanish speaker, fluent in English, and I also possess a basic understanding of Italian and Portuguese. I invite you to review my clients' feedback and performance results. Please feel free to reach out if you would like to learn more about my professional background.
    Featured Skill Customer Experience
    Content Management
    Customer Support
    Customer Service
    Ticketing System
    Helpdesk
    Administrative Support
    English to Spanish Translation
    English
    Spanish
    Online Chat Support
    Email Support
  • $10 hourly
    Hi there! 👋 I’m Camila, a Psychology student with several courses in Human Resources, which gives me a unique perspective on combining people’s well-being with organizational strategy. I’m a professional with a deep passion for helping people grow and reach their full potential. I have experience in areas like team management, organizational development, and interpersonal relationships, and I’m always looking for ways to improve company culture and create more inclusive and harmonious work environments. I believe in the power of authentic connections to make a positive impact, both on people and business outcomes. I’m committed to personal and collective growth, and to bringing real value to everything I do.
    Featured Skill Customer Experience
    Virtual Assistance
    Candidate Interviewing
    Candidate Sourcing
    Interview Preparation
    Sourcing
    Recruiting
    Customer Service
    Customer Analysis
    Customer Support
    Sales & Marketing
  • $7 hourly
    Creative, resilient and hard worker. Recognized for a strong work ethic, with interpersonals skills and ambition, an expert in problem solving, adapting to challenges, versatility and opening to learn new task. My experience and the development of my professional skills keep me in constant learning and make me fit perfectly in work teams and certaintly contribute, enhance and increase their productivity, always open to improve and learn, gain experience and new skills.
    Featured Skill Customer Experience
    Social Customer Service
    Customer Service
    Meeting Agendas
    Freelance Marketing
    Virtual Assistance
    Upselling
    Selling
    Receptionist Skills
  • $14 hourly
    I have a degree in administration with experience as an account executive and data analyst. I can be of help to serve corporate clients and enhance their growth -Knows Excel -I like team work
    Featured Skill Customer Experience
    Team Building
    Price Optimization
    Budget Management
    Microsoft Excel
    Logistics Coordination
    Commerce Vision
    Data Analysis
    Data Analytics
  • $12 hourly
    Tengo experiencia en el sector de servicio al cliente varios años, tanto en Latinoamérica como en USA. Manejo excelente habilidades comunicativas, facilidad para asumir críticas constructivas. Uso de criterio y lógica para resolver cualquier situación Tengo buenas capacidades organizativas. Uso de redes sociales y sistemas Microsoft.
    Featured Skill Customer Experience
    Customer Care
    Customer Satisfaction Research
    Customer Satisfaction
    Multilingual Translation
    Amazon Translate
    Customer Service
  • $29 hourly
    💼 Top-Tier Customer Experience & Process Optimization Consultant | 20+ Years Driving Business Growth & Automation Are your customers satisfied but not loyal? Are your processes costing you time, money, and clients? I can help you fix that. With 20+ years of experience (including 12 at DirecTV and 7 at Telecom), I’ve helped startups and enterprise-level companies improve retention, reduce churn, and scale operations through strategic CX, automation, and commercial planning. ✅ What I Bring to Your Project Customer Experience That Converts: I go beyond NPS. I map, measure, and redesign your full customer journey to create real loyalty, not just satisfaction. Process Optimization & Automation: Using Six Sigma, root cause analysis, and proven automation tools, I remove friction points that slow your growth. Salesforce & CRM Implementation: I customize Salesforce and other CRMs for real efficiency — not just a fancy dashboard. B2B Strategy & Revenue Growth: I develop and refine B2B commercial strategies that drive results — from acquisition to retention. 🧠 My CX Consulting Framework Discovery & Strategy Alignment Stakeholder interviews Deep dive into your customer model & operations Audit & Journey Mapping Full audit of existing tools, workflows & touchpoints Mapping key friction points in the customer journey Data-Driven Diagnosis Churn, NPS, CSAT, and Health Score analysis Segment-based insights and growth opportunities Fixing What Matters Quick wins and long-term strategies Automation of key processes and alerts for customer risk Training & Alignment Team workshops to embed CX culture Roles, responsibilities, and internal playbooks Final Delivery Strategic roadmap (90 days, 6 months, 1 year) Journey map, dashboards, KPIs, and follow-up plan 🎯 Keywords & Skills (Optimized for Upwork Search) CX Consultant | Process Optimization | Customer Journey Mapping | Salesforce Expert | Customer Experience | B2B Strategy | Six Sigma | Automation | Customer Success | CRM Implementation | Root Cause Analysis | Continuous Improvement | Client Retention | SaaS | KPI Dashboards | Executive Reports Want to Know More? Let’s talk. I’m happy to review your current setup or needs in a free 20-min discovery call to see how I can help.
    Featured Skill Customer Experience
    Microsoft Power BI
    Customer Segmentation
    Customer Satisfaction
    Customer Acquisition
    Customer Retention
    Customer Analysis
    Customer Experience Research
    Survey Data Analysis
    Survey Design
    Process Flow Diagram
    Process Documentation
    Lead Capture
    NPS
    Customer Experience Management Software
  • $8 hourly
    I have no doubt that my knowledge will be highly beneficial four your projects and company needs. I`m a Clinical Psychology graduate and Business Consultant with extensive experience. Based in an Argentina, i speak Spanish with an Argentine accent, as well as English and Italian. My experience and continuous learning have allowed me to develop and deepen the following skills: effective communication, problem-solving, negotiation, empathy, creativity, attention to detail, critical thinking, among others. These skills enable me to excel in Virtual Work, including Customer Service, Content Writing, Transcription and more. As a Life Coach, i provide tools for profesional and personal development. My approach is based on empathy, active listening and adaptability to different situation. I`m committed to problem resolution and negotiation always seeking the success and well-being of client. I`m abailable with flexible hours and open to proposal. I look foward to crossing path and working together, it will be a pleasure
    Featured Skill Customer Experience
    Content Writing
    Italian
    Internet of Things
    Social Media Content Creation
    Transcript
    Content Creation
    English
    Continuing Professional Development
    Life Coaching
    Argentinian Spanish Dialect
    Psychology
  • $5 hourly
    Looking to join a strong team with shared goals, offering excellent customer service while developing my skills within the company. Skills: Teamwork. Problem-solving. Ability to work under pressure. Quick learning of new tasks.
    Featured Skill Customer Experience
    YouTube Thumbnail
    Thumbnail
    Customer Satisfaction Research
    Customer Acquisition
    Customer Experience Research
    Customer Service Chatbot
    Customer Engagement
    Customer Discovery
    Customer Onboarding
    Customer Satisfaction
    Customer Support
    Customer Care
    Phone Communication
    Customer Service
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