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Hire the best Customer Experience Specialists in Portmore, JM

Check out Customer Experience Specialists in Portmore, JM with the skills you need for your next job.
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Clients rate Customer Experience specialists
Rating is 4.7 out of 5.
4.7/5
based on 4,143 client reviews
  • $14 hourly

    • 4.9/5
    • (5 jobs)
    Dear Hiring Manager, I am writing to express my strong interest in joining your team as a valuable asset. I have a Bachelor's degree in Business Administration with a major in Productions and Operations Management and a minor in Finance. With over four years of experience in the customer service industry, I am confident in my ability to meet the requirements of the role. My experience includes the following: Technical Support: Handling inbound calls and live chat for Amazon, -Providing email support for Lyft and TouchNote via Zendesk -Managing SMS, Facebook, and webchat interactions for Hammer Corp and Offerup. -Managed client scheduling and appointments, ensuring organization and efficiency for a salon. I am proficient in using essential tools such as Slack, Skype, Hangout, Zendesk, Gorgias, Intercom, Freshdesk, Live Chat, Chatra, Superphone, Project Broadcast, SquareUp and CRM backends. As a fast learner, I am committed to delivering the highest level of service to customers. My experience has taught me to think quickly and demonstrate patience while assisting others. I am confident in my ability to exceed client expectations and contribute to your company's success. My extensive years of experience, combined with my proven track record of successfully tackling a variety of challenges, positions me as a valuable asset to your organization. Throughout my career, I've demonstrated my ability to adapt to evolving industry trends and technologies, ensuring that I remain at the forefront of best practices. I am committed to ongoing professional development and staying updated on industry advancements, ensuring I can bring fresh insights and ideas to your organization. Thank you for considering my application. I look forward to discussing how my skills align with your company's goals in more detail. Please feel free to contact me at your convenience. Sincerely, Tramaine Amos
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Engagement
    Analytics
    Project Management
    Project Planning
    Administrative Support
    Translation
    Project Timelines
    Problem Solving
    Customer Support
  • $18 hourly

    • 4.9/5
    • (25 jobs)
    I'm a goal-driven and ardent professional with years of experience in sales management, customer support, and Marketing. having over 15 years experience in the field my responsibilities ranged from coordinating and handling the day to day operations of the sales dept as well as supervising a diverse team of agents. I am highly motivated and multifaceted, I believe true accomplishment comes from handling situations that aren't always foreseeable. Having to handle a myriad of complex customer queries and concerns daily has cultivated my appetite for solving issues. My core people skills have allowed me to be extremely versed in understanding the importance of providing high-quality service in the field of business and E-Commerce. I am extremely passionate about anything I do, and as such, I am always striving for the absolute best, I believe in exhausting all resources within reachable confines in getting not only the job done but also creating a quality takeaway experience for my customers/client. Working in the field of Customer Service, Sales & Marketing both online and face-to-face has provided me with the opportunity of performing several tasks including but not limited to: – Sales Executive (Leading prospecting & Closing) – Research online and data entry from different formats/websites and ensure accuracy on tasks given. – Responding to customer inquiries via email and chat services through Zendesk. – Identify customers’ needs and provide the first call and preferred contact resolution. – Using the requisite CRM systems and applications to respond to customers’ needs and admin payment tools along with customer login platforms to verify and validate customers' accounts. – Building successful relationships with members of the team. – Conducting and participating in meetings for up-skills training and meetings. – I currently possess an associate degree in Business Administration, with a major in Marketing – Sales & Marketing Management Responsibilities: Manage customer database, managed benefits, enrollment, procedures. Participated in Sales demo presentation, negotiations, responsible for the day to day operations of the Sales & Marketing dept. conducting coaching sessions for the team member, Providing training sessions for prospecting activities, receivables management by maintaining customer relationships, account management, Networking, Promotion planning, and Market research.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Freshdesk
    Light Project Management
    Inbound Inquiry
    Zendesk
    Email Support
    Sales Optimization
    Order Fulfillment
    Community Management
    Customer Support
    SaaS
    Chat & Messaging Software
    Technical Support
    Critical Thinking Skills
    Business with 10-99 Employees
  • $12 hourly

    • 5.0/5
    • (11 jobs)
    I am a very hardworking individual and I do believe that I possess the necessary skills, personality and positive approach to whatever task I am assigned, which makes me a suitable candidate for any position I am offered within your organization. I have over 8 years experience in customer service and has had call center experience for these years. I am passionate about learning new things and taking on new tasks that challenge my skills. I believe in loyalty and diligence when it comes to working and dealing with people especially when it comes to working for an organization. I believe that I should be courteous and sincere but also firm to what is to be done. I am capable, reliable, and trustworthy and I have a positive attitude toward working. I work hard, learn quickly and capitalise on any opportunity given to increase productivity and therefore help in achieving the organisation’s corporate aims and objectives. I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Service
    Product Knowledge
    Customer Support
    Data Entry
    Customer Satisfaction
    Communication Etiquette
    Answered Ticket
    Multitasking
    Email Support
    Inbound Inquiry
    Online Chat Support
  • $40 hourly

    • 5.0/5
    • (14 jobs)
    Welcome to my profile! I'm an experienced virtual assistant, certified digital marketer, and MSc Counselling student with 4+ years of remote experience. My skill set blends digital project management, customer service, and PR/communications, driven by my passion for helping others with personal growth and development. I’m open to roles in mental health, marketing, admin and education such as an intake officer or virtual office assistant in a therapist office or mental health organization, college admissions counselor, academic advisor, international student advisor or career counselor. My Expertise: 🧠 Counseling and Support: My experience in career counseling has equipped me with exceptional listening and empathy skills to provide guidance, support, and a safe space for those seeking assistance in their personal or professional lives. 🌐 Digital Project Management: My background in digital marketing ensures that I can effectively organize and prioritize tasks, making me a reliable choice for overseeing projects related to mental health initiatives and programs. 💼 Digital Marketing Strategy: I'm certified in inbound marketing and digital marketing strategy, which allows me to develop effective campaigns and outreach strategies to raise awareness and promote mental health services. 🤝 Community and Social Media Management: My experience in community management and social media allows me to connect with audiences and foster a sense of belonging, essential for any mental health-related organization. 📞 Customer Service: I approach my work with a customer-centric mindset, ensuring that clients receive the care, attention, and responsiveness they deserve. My Qualifications: 🎓 Mass Communications (Public Relations) from the University of South Florida 📚 Certified Digital Marketing Professional (CDMP) by the Digital Marketing Institute of Ireland 🔗 Additional Information: I'm an INFP, often referred to as "The Mediator," which reflects my reserved, open-minded and understanding nature.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Administrative Support
    College & University
    Career Coaching
    College Essay
    Virtual Assistance
    Project Management
    Customer Support
    Business Development
    Social Customer Service
    Communications
    Digital Marketing
    Customer Service
    Content Writing
  • $7 hourly

    • 5.0/5
    • (10 jobs)
    Thank you for your interest in my profile. As a seasoned Customer Support Expert with 6+ years of extensive experience across various industries including e-commerce, real estate and healthcare I offer a robust skill set in phone, email, chat, social media management, and virtual assistant roles. I have adeptly managed customer inquiries, including product inquiries, order processing, refund requests, and resolving technical issues swiftly through multiple communication channels. Additionally, my tenure in the healthcare industry involved navigating sensitive patient queries, scheduling appointments, claim resolution, and ensuring compliance with HIPAA regulations. I am proficient in many CRM systems such as Salesforce, Zendesk, and others, enabling me to maintain organized records, deliver exceptional support and improve satisfaction rates. I posses strong communication skills, which include clear and empathetic interactions. Whether supporting online shoppers, or assisting healthcare providers, I am dedicated to delivering exemplary service that exceeds expectations and fosters lasting client relationships. Additionally, I have over a year of hands-on experience in AI-driven voice over operations. I specialize delivering high-quality audio solutions across various industries. I am skilled in generating natural-sounding and engaging voice overs. I have collaborated with clients to bring their projects to life with professional-grade voice overs tailored to their specific needs. I have experience generating AI voice overs for a range of projects including commercials, educational videos, audiobooks, and corporate presentations. ****TYPING SPEED 50 - 65 WPM Comfortable working with new software. Able to work in any time zone. Availability 24/7.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Refund Processing
    Customer Satisfaction
    Product Knowledge
    HIPAA
    Scheduling
    Medical Terminology
    AI Text-to-Speech
    AI Audio Generation
    Voice-Over
    Email Communication
    Customer Service
    Order Processing
    Order Tracking
    Online Chat Support
    Inbound Inquiry
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    Hi, I'm a Data Entry Specialist and AI Trainer. I have expertise in data annotation, more than 7 years background in Web3/iGaming Support/Community complemented by experience in Copywriting, Editing and Content Management. Fluent in English / Native Russian.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Social Customer Service
    Social Media Content
    Social Media Chatbot
    English
    Customer Service
    Russian
    Email Communication
    Microsoft Word
    Accuracy Verification
    Google Docs
    Data Entry
    Microsoft Excel
  • $30 hourly

    • 4.4/5
    • (23 jobs)
    🌟 Welcome to Proactive Project Management and Elite Executive Support! As a versatile professional, I seamlessly blend expertise in customer relations, project management, and executive assistance to deliver unparalleled support tailored to your unique needs. 🔹 Skills Snapshot: *Project Management: Orchestrating seamless project lifecycles, ensuring on-time, on-budget delivery. *Customer Relations: Nurturing client relationships, fostering satisfaction and loyalty. *Executive Assistance: Providing elite support to top-level executives, streamlining operations and optimizing productivity. 🏆 Showcasing Achievements: *Project Mastery: Led multiple projects, achieving a consistent 20% increase in efficiency and client satisfaction. *Executive Support Excellence: Supported C-suite executives, managing calendars, and optimizing workflows for seamless operations. 💡 Unique Selling Proposition (USP): With a dynamic blend of customer-centric focus, project prowess, and top-tier executive support, I bring a holistic approach to ensure your projects are managed impeccably and your executives receive elite assistance, elevating your business operations. 📢 Call to Action: Ready to optimize your projects and executive support? Let's collaborate to drive your success forward! Reach out today to explore how I can elevate your operations.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Form Completion
    Google Docs
    Light Project Management
    Online Chat Support
    Social Media Website
    Travel Planning
    Email Communication
    Administrative Support
    Office Administration
    Phone Communication
    Communications
    Email Support
    Content Creation
    Social Media Management
  • $8 hourly

    • 3.5/5
    • (4 jobs)
    I am a Customer Service Agent & a Virtual Assistant. I have 4 years of experience in customer service and almost 2 years in virtual assistant work and I am also a new web developer with the ability to create from scratch and maintain ones already created. I am available 24/7 to help assist with your needs. I am a fast learner and I am thrilled by overcoming challenges, which means that I will strive to ensure that I learn anything that is new to me and perfects it to ensure excellent execution. My passion for excellence set me apart from the pack and I am committed to always producing the best results in whatever I do.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Product Demonstration
    Product Onboarding
    Product Listings
    Email Communication
    Technical Support
    Administrative Support
    Phone Support
    Online Chat Support
    HTML
    CSS
    Customer Support Plugin
  • $12 hourly

    • 4.0/5
    • (7 jobs)
    I have a drive to bring excellence. I believe in placing my best foot forward for a good first impression but also to follow up on that with consistently good work and great attitude. I am highly experienced and versatile in Sales and Customer Service Support with a broad skill set, encompassing sales, email, phone assistance, technical support, and customer service. With years of customer service expertise, sales, technical skills and assisting with business development. I have honed my abilities to provide top-quality support in various sectors, including Car Sales, IT, Billing, Technology, Art, Hazardous Area Equipment and E-commerce. Additionally, I possess proficiency in numerous software tools and platforms, allowing me to efficiently manage projects, customer relationships, communications, and more. Professional Experience: With my experience as a Sales Representative, Customer Service Agent, Technical and Business Develop Representative, I have successfully handled a diverse range of tasks, including building client relationships, cold calling, email management, calendar organization, financial matters, sales of product and services, and scheduling meetings with clients. My exceptional communication skills enable me to handle phone, chat/text and email interactions with finesse and professionalism. Technical Skills: CRM Software: Skilled in Core, Dealersocket, Apollo, Eleads, Vinnconnect, Tekion, HubSpot CRM, Freshdesk, and Salesforce CRM, facilitating efficient customer relationship management. VoIP Software: Familiar with RingCentral, RingPlan, Bria, Apollo, Kixie, Openphone and Freshworks, enabling seamless voice communication. Scheduling Software: Knowledgeable in Calendly for efficient appointment scheduling. Productivity Software: Skilled in Microsoft Office, Asana, ClickUp and Google Workspace for seamless task execution. Communication Software: Adept at using Slack, Skype, WhatsApp, Telegram, Zoom, and Microsoft Teams for seamless team collaboration and client communication. Additional Skills: Exceptional time management and organizational abilities for efficient task handling. My adaptability and proficiency in a wide range of skills make me an asset in any professional setting. I work well with my peers, and I'm adaptable to any work environment. I have developed a strong composure when working under stress. I'm reliable, so you can expect me to stick it through until the task is complete. I do not shy away from hard work, and if we are good fit to work together, I would be eager to utilize my expertise in sales and customer service to assist you in achieving your business goals and delivering outstanding results. Let me handle the workload, so you can focus on what truly matters. Yours respectfully, Jovaughn Williams
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Technical Support
    Sales
    Social Media Marketing Plan
    Digital Marketing Strategy
    Content Marketing
    Paid Media
    Business Development
    Copywriting
    Marketing
    Cold Calling
    Email Communication
    Online Chat Support
    Email Support
    Phone Support
    English
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Hi, I’m Shereka Silburn from Jamaica! As an experienced executive assistant, I bring strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. My strengths include effective communication, problem-solving, discretion in handling confidential information, and the capacity to thrive under pressure. One of my proudest accomplishments was during my time at Keller Williams Jamaica, where I onboarded over 130 agents in just six months, rapidly expanding our social media platforms. My multitasking ability earned me recognition, as I successfully balanced two demanding roles. I’m also proficient with a variety of CRM tools, including HubSpot, Salesforce, and Zoho CRM, and I’m quick to adapt to any system you prefer. I hold an Associate Degree and am currently pursuing my Bachelor’s Degree. Let’s connect to see how I can contribute to your success!
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Executive Support
    Administrative Support
    Real Estate Virtual Assistance
    Email Management
    Social Media Advertising
    Marketing
    Real Estate Marketing
    Real Estate Acquisition
    Customer Acquisition
    Receptionist Skills
    Data Entry
    Real Estate
  • $15 hourly

    • 4.5/5
    • (19 jobs)
    I am an Executive Assistant with experience in remotely managing and executing daily administrative functions as well as short and long-term corporate projects. In my capacity as Executive Assistant to actress, author, and producer Sheryl Lee Ralph I have mastered an array of skills that would be vital to effectively fulfill the needs of this position. Some of these skills are: - the ability to multitask. This skill was sharpened from having to manage consistent email correspondences while organizing meeting schedules and appointments, creating PR releases, and facilitating seamless communication between Ms. Ralph and various teams involved in her production and appearance schedules. - the ability to manage large-scale projects. Recently I succeeded in managing the design and implementation of eight different Public Relations Billboards across the country as well as mobilizing the human resources and capital needed to facilitate business trips, conferences with government officials, vacations, publicity appearances, etc. - the ability to document. I am able to efficiently summarize meeting points into action items and implement project strategies and timelines for execution. - the ability to utilize communication and project management software. I am most familiar with Slack, Trello, and Monday. I have mastery skills in utilizing software to communicate and collaborate with different teams to ensure the smooth operation of tasks and projects. I am persistent and self-driven, which are essential skills to have when working remotely. I am efficient under pressure and able to attack execution and administrative issues as they arise. I am also able to foresee issues based on my experience and pull ahead of the problem. I would be happy to discuss my suitability for this role further in the form of a virtual meeting. Best Regards, Judiene Hyatt
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Project Management
    Slack
    Scheduling
    Calendar Management
    Google Workspace Administration
    Trello
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Greetings from my profile! I've heard that you want the greatest, so. You don't need to search any farther! As my job history would have shown, I have been employed in the corporate sector for more than a decade in a variety of roles. To just a few, I have extensive knowledge with accounts payable, bank reconciliation, payroll processing, and receivables. I am a really positive, enthusiastic, and creative person that picks things up quickly, is easy to train, and can work both independently and collaboratively. I am proficient at using Quickbooks, Microsoft Word, and Excel, among other pertinent computer programs. I have more than ten years of expertise in the accounting industry, as my resume shows. Through these experiences, I have learned the notion of accounting skills and customer service abilities that will help me advance in any field where I am expected to work. If given the chance, I will bolster your firm with outstanding time management and problem-solving abilities as well as a demonstrated ability to satisfy demands and company goals with a high level of persistence. I'm sure I have what it takes to get started right away.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Data Entry
    Recruiting
    Zoom Video Conferencing
    Interpersonal Skills
    Customer Service
    General Transcription
    English
    Microsoft Excel
    Intuit QuickBooks
    Accounts Payable
  • $80 hourly

    • 4.8/5
    • (11 jobs)
    Traffic-generating blog posts, and high conversion email sequences to help SAAS businesses attract the right customers, and build a community around their brand. What you can expect from my copy: 1. Facts- relevant stats, expert quotes, real experiences. 2. Relatable- coversational and easily understood. 3. Useful- no filler text. 4. Digestible- easy on the eyes, easy to understand, and memorable. * HubSpot Inbound Marketing Certified * HubSpot Email Marketing Certified So far, I've completed: 2000+ emails 200+ blog posts My rate sheet with project prices is available upon request. Thanks for taking the time to visit my profile. - Bethany
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Creative Writing
    Blog Writing
    Content Writing
    Article Writing
    Copywriting
    Review
    Email Copywriting
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    I have worked in the biochemist field for six years.Where I was trained in a reputable institution. I have gained a lot of experience in this field hence I am well experience and fit for the world of work. This field highlights my personality such as patience, willingness to help and persuasive. My main focus is to ensure that my customers need are met.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Quantitative Analysis
    Biology
    Microbiology
    Chemistry
    Microsoft Word
    Microsoft Excel
  • $10 hourly

    • 5.0/5
    • (1 job)
    Quality-driven Virtual Administrative professional with over 10 years experience and solid background, to smoothly handle high-volume workloads. Prepares documents, emails and organizes schedules to support team needs. Good database administration and customer relations abilities. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. I am very skill in but not limited to the following : -Microsoft Suite -Tech-savviness -Email & Database Management -Invoice Processing -Office Management -Customer Service -Administrative Support -Executive Support -English language -admin/clerical support, web researching, and transcription I am hard working and dedicated. I work well with teams/groups but also strive on individual assigned task. I am a creative thinker that aims to think outside the box but never losing sight of the task at hand.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Management Skills
    Customer Support
    Administrative Support
    Entrepreneurship
    Event Planning
    Social Media Marketing
    Communications
    Typing
  • $50 hourly

    • 4.9/5
    • (5 jobs)
    I'm a professional music producer with a great amount of songs mixed, mastered and delivered with excellence. I've worked in this field for over a decade and been successful. I am grateful to be working alongside the likes of numerous famous artists and record labels.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Celemony Melodyne
    Audacity
    Podcast
    Audio Post Production
    Noise Reduction
    Audio Restoration
    Audio Recording
    Sound Mixing
    Audio Effects
    Audio Editing
    Audio Mastering
    Audio Production
  • $20 hourly

    • 5.0/5
    • (12 jobs)
    My name is Gabrielle. I am currently a Secretary at the Ministry of Labor and Social Security. While there, I have exercised my skills in attentive and accurate listening, typing, taking meeting notes etc. With those skills, I am very qualified to be a transcriptionist, proofreader and editor. I am able to transcribe interviews, podcasts, meetings, audio and video tapes. My aim is to provide my clients with exceptional service that will also advance me further in experience and knowledge.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Spreadsheet Software
    Clerical Procedures
    Database
    Content Editing
    Administrative Support
    Proofreading
    Company Research
    Meeting Notes
    English
    Data Entry
    Typing
    Microsoft Office
  • $12 hourly

    • 4.2/5
    • (17 jobs)
    As an experienced Virtual Executive Assistant with a Bachelor's in Information Technology, I specialize in supporting executives in the fast-paced world of IT and Cybersecurity. With over 5 years of experience, I manage calendars, emails, meetings, and various administrative tasks while maintaining a focus on confidentiality and data security. I am proficient in tools like Microsoft Office Suite, and Google Workspace, task management like Monday.com, and communication platforms like Slack and Zoom. My knowledge of IT systems and security protocols ensures I can handle sensitive data and communication with the highest level of professionalism. I thrive in fast-paced environments and bring proactive solutions, strong organizational skills, and excellent communication to help tech leaders focus on what matters most. Whether you need administrative support, project coordination, or cybersecurity assistance, I'm here to help streamline your operations and provide seamless support.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    ClickUp
    Microsoft Office
    Administrative Support
    Problem Solving
    Communications
    Technical Documentation Management
    Calendar Management
    Time Management
    Virtual Assistance
    Email Management
    Customer Service
    US English Dialect
    Online Chat Support
    Email Support
  • $8 hourly

    • 4.1/5
    • (3 jobs)
    Thank you for taking the time to review my profile to see why I am the obvious choice freelancer!. I am a Customer Experience Expert with a naturally friendly/charismatic personality and over 8 years experience in this field. My professional background experienced with clients such as (AT&T, Comcast, Medical Practices, Paysafe etc.). I have over 1 year experience with using Zendesk ticketing software and over 2 years using CRM applications and have gained the knowledge in using various medical applications such as; Eaglesoft, Dentrix, EHR, ect. I am a fast learner and always gets the job done efficiently and effectively exceeding your expectations with the reassurance of success, even with little to no supervision required. I enjoy being able to interacting with various individuals of different race, background and ethnicity; not to mention troubleshooting and offering the best help with the possible issue at hand using my expertise and resourceful nature.. I am highly skilled in typing, multitasking, verbal and written communication and providing excellent customer experience by telecommunication and face to face. My interests are to expand my knowledge and experience in this field for self development and growth and exploring my options with other businesses that are willing to use my talent as an asset.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Phone Support
    Zendesk
    Online Chat Support
    Leadership Development
    KPI Metric Development
    Data Entry
    Time Management
    Customer Service
    Email Communication
    Technical Support
    Customer Support
    Employee Training
    Interpersonal Skills
    Facilitation
    Multitasking
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Experienced Data Analyst | Delivering Actionable Insights for Informed Decision-Making Are you seeking a skilled data analyst to drive your business forward with data-driven insights? Look no further! With a proven track record in data analysis and visualization, I specialize in transforming complex datasets into actionable insights that empower informed decision-making. As an experienced data analyst, I offer expertise in: Data Cleaning and Preprocessing: I excel at cleaning and preprocessing raw data to ensure accuracy and completeness, laying the foundation for robust analysis. Statistical Analysis: Leveraging advanced statistical techniques, I uncover patterns, correlations, and trends within datasets, providing valuable insights into business operations and performance. Data Visualization: I have a keen eye for design and utilize industry-leading tools such as Power BI and Tableau to create visually compelling dashboards and reports that facilitate data-driven decision-making. Cross-Functional Collaboration: I thrive in collaborative environments and effectively communicate findings to stakeholders across departments, translating technical insights into actionable business recommendations. Whether you're looking to optimize marketing strategies, improve operational efficiency, or enhance customer experiences, I am dedicated to delivering high-quality data analysis solutions tailored to your specific business objectives. Let's collaborate to unlock the full potential of your data and drive success for your organization. Contact me today to discuss how I can support your data analysis needs on Upwork!
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Microsoft Office
    Typing
    General Transcription
    Active Listening
    Microsoft Access
    Data Visualization
    Statistical Analysis
    Java
    Python
    Tableau
    Microsoft Power BI
    MySQL
    Microsoft Excel
    Data Entry
    Microsoft Word
    English
  • $15 hourly

    • 4.2/5
    • (13 jobs)
    ​To pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth. During my employment I intend to be an astute learner and the best performer in your organization. So that I can build an innovative career in your esteemed organization by using my skills and other significant talents.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Administrative Support
    Microsoft Server
    Microsoft Office
    Technical Support
    Customer Support
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    I am an Online Content Writing Expert and Copywriting Specialist with a Bachelor of Arts Degree in Communication Arts and Technology from the University of Technology, Jamaica and more than 10 years experience in the field. I create compelling content that will attract the intended target audience. As a published author, writing is my vocation and avocation. I live by Aristotle's philosophy that excellence is not an act but a habit for we are what we repeatedly do. My client's success is also my responsibility and with hard work, clear communication, trust and consistency we'll both succeed.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Social Media Account Setup
    WordPress
    Adobe Creative Suite
    Localization
    Canva
    Translation
    Microsoft Office
    Blog Content
    Blog Writing
  • $15 hourly

    • 3.0/5
    • (2 jobs)
    I am professional with years of experience providing support on a number of levels, through administrative, customer, technical to managerial and more. I have great reasoning skills, adapt well to changing conditions, can adhere to strict time requirements as I have excellent time managing skills. I have experience in: Photography Photo editing Proof reading Networking support I have great interpersonal and communication skills I also have a background in acting and voice-overs Familiar with Microsoft Teams Microsoft Excel Microsoft Word Google Meet Google Sheets Google Drive Skype Zoom Trello Slack Instagram Facebook Twitter Dropbox I pick up new tasks very quickly and always eager to learn and develop new skills.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Analytics
    Virtual Assistance
    Email Support
    Administrative Support
    Computer Assembly
    Cisco Certified Network Associate
    Computer Network
    Technical Support
    Customer Support
    Computer Maintenance
    Technical Writing
  • $30 hourly

    • 4.9/5
    • (93 jobs)
    - Top Rated Upwork Contractor - More than 4,000 hours worked - 97% Job success score - Well over 3,000 Infusionsoft hours worked Hi my name is Racquel and I’m an Infusionsoft expert with more than 3 years’ experience working with the Infusionsoft platform. I am able to harness the power of Infusionsoft to do my Client’s bidding, using my skills to grow their business and free up their time. With 3,000+ Infusionsoft hours worked I have been performing tasks such as: - Building automation campaigns - Using the Campaign Builder to create complex sales funnels - Lead scoring - Campaign Testing - Creating nurture campaigns - Infusionsoft Reporting - Creating webforms - Landing page creation - Email broadcasts - Scheduling emails - Setting up my Clients’ App - eCommerce setup - Importing and exporting contacts - List Management - List segmentation - Tagging - Data Cleanup - Integrations - … And more I have been able to successfully use my Infusionsoft skills to manage lists ranging from 20,000 to over 300,000 contacts, create campaigns that generate thousands of dollars in revenues, create web forms that ring in much needed leads, institute proven tagging systems that sends contacts down the right path, and generally make sure that my Clients’ app work as it should. I am hardworking, dependable, and loyal as is evidenced by my long standing Upwork contracts. Rest assured that I will always give you my best. I am an independent contractor so you can take comfort in the fact that I will be the one working with you and no one else. As a native English speaker I have excellent English written and oral communication skills, problem solving and organizational skills. Before working together I prefer to have a Skype interview as this has been proven to be the best way to determine if we will be a good fit. Thank you for taking the time to read my profile. I look forward to hearing from you.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Keap
    Project Management
    Marketing Analytics
    Campaign Management
    Email Campaign Setup
    Keap Marketing
    Automation
    Mailchimp
    Audience Segmentation & Targeting
    Landing Page
    Administrative Support
    Business with 1-9 Employees
  • $14 hourly

    • 2.2/5
    • (1 job)
    Excellent writing skills. Great efficiency. Ability to type at a rate of up to 50 words per minute. Great multitasking skills. Excel Spreadsheets and formula writing. Excellent use of Microsoft Excel, Word and other applications. Great Web Navigation skills. Efficient in large scale team scheduling.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Workforce Management
    Troubleshooting
    Social Media Content
    Customer Service
    Technical Support
    Operations Analytics
    People Management
    Typing
    Microsoft Word
    Customer Support
    Data Entry
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I have over 7 years of customer service/technical support experience. I am experienced in chat, email as well as phone (inbound/outbound). I am also able to multi-task all three media at the same time. When assisting customers, I set proper expectations as well as I always go above and beyond for them. While troubleshooting, I am fully aware that customers at times may not be tech-savvy and patience and understanding are necessary when assisting them.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Email Communication
    Communication Skills
    Active Listening
    Interpersonal Skills
    Time Management
    Resolves Conflict
    Motivational Speaking
    Professional Tone
    Product Knowledge
    Sales
    Lead Generation
    Troubleshooting
    Decision Making
    Phone Support
    English
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am an experienced graphic artist skilled in Brand Designing, Visual Design, Package Design, Social Media Design, and motion graphics. I have assisted 50+ businesses/entrepreneurs attract attention and growing engagement on social media. I have built brands from the base up and provided Creative Fabrica with over 300 illustrations in 3 months. Quality and visually appealing work is what I do.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Label & Packaging Design
    Poster Design
    Graphic Design
    Flyer Design
    Social Posts
    Advertising
    Logo Design
    Adobe Illustrator
    Adobe InDesign
    Adobe Photoshop
    Motion Graphics
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