Hire the best Customer Experience Freelancers in Ikeja, NG

Check out Customer Experience Freelancers in Ikeja, NG with the skills you need for your next job.
  • $15 hourly
    Energetic Customer Support Advocate and aspiring product designer. With 3+ years of experience resolving complex technical customer inquiries, troubleshooting and attaining resolution. Passionate about building strong customer relationships, driving brand loyalty, building sustainable products and increasing customer engagement.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Office Design
    Customer Satisfaction
    Customer Engagement
    Operating System
    Microsoft Office
    Operating Systems Development
    Customer Experience Research
    Customer Support
    Microsoft Windows
    Ticketing System
    Customer Feedback Documentation
  • $50 hourly
    I have valuable experience in the financial sector, particularly in contact center roles. Managing over 80 calls in a shift demonstrates my ability to handle a high volume of inquiries efficiently. Additionally, my experience with varying shift lengths shows flexibility and adaptability, which are valuable traits in any workplace. My communication skills, active listening abilities, and focus on customer experience tactics are crucial assets in roles that involve direct interaction with clients. These skills can significantly contribute to providing excellent service and fostering positive relationships with customers.
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    Microsoft Dynamics CRM
    Active Listening
    Communications
  • $10 hourly
    ⭐⭐⭐⭐⭐Do you need a good listener, problem-solving acumen and strong communicator? AJOKE is your best choice. Handling complaints and resolving problems through phone, chats, and emails using CSR tools is convenient for me.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Zoom Video Conferencing
    Usability Testing
    Call Scheduling
    Phone Communication
    Problem Solving
    Online Research
    Time Management
    Customer Relationship Management
    Twitter/X
    Customer Service
    Scheduling
    Customer Support
    Online Chat Support
  • $10 hourly
    Hello, My name is Anuoluwapo. Welcome to my profile. I offer premium service to my client, I am enthusiastic, reliable and hardworking individual, available Monday-Friday during normal working business hours and I offer quality service with rapid turnaround. I have 3 years professional experience giving my various clients professional, efficient and high quality service. I am skilled in communicating with clients over phone and email, I have experience with live chat support, Zendesk, Slack and I am eager to learn and use any new tools that gets the job done well. I meet deadlines and don’t make promises I can’t keep, I am a team player but I can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Prospect List
    Database
    Social Media Marketing
    Customer Satisfaction
    In-App Support
    Data Analytics
    Administrative Support
    Email Communication
    Online Chat Support
    Data Entry
    Microsoft Word
  • $8 hourly
    Hi, I'm a virtual assistant with experience in virtual assistance for individuals, companies and businesses. As a virtual assistant, my number one duty is to make life easy for my client and it is a duty I take with the utmost seriousness. - I have experience with email management - I can help check flight schedules - Book hotels and prepare a travel itinerary - Arrange your calendar and book events - Proficient in Google Workspace - I possess good communication skills - I am great at prioritizing, time management and multitasking I'm definitely your go to for anything management.`
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Communication Skills
    Travel Planning
    Multitasking
    Project Prioritization
    Google Workspace Administration
    Time Management
    Virtual Assistance
    Email Communication
    Travel Itinerary
  • $5 hourly
    I am one of the best you can ever find. I am Good at what I do and I satisfy my client and I never give excuses when it comes to work because I have experience to guide me.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Project Management
    Live Chat Software
    LiveAgent
    Online Chat Support
    Customer Engagement
    Data Analysis Consultation
    Excel Formula
    Data Collection
    Typing
  • $15 hourly
    PROFILE SUMMARY CUSTOMER SUCCESS SPECIALIST: Customer success specialist with experience in customer relationship management, conflict resolution and product operations. Proven success in developing retention strategies, driving customer engagement and satisfaction. Skilled in data analysis, communication and cross-functional collaboration to solve complex customer issues. Passionate about delivering exceptional customer experiences to drive long-term loyalty and organizational success.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Experience Management Software
    Communication Skills
    Google Analytics
    Time Management
    Product Management
  • $50 hourly
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Retention Strategy
    Customer Experience Research
    Project Management
    Sales Development
    Customer Engagement
    Customer Retention
    Trigger Email Optimization
    Trigger Email Setup
    Warm Leads
    Re-Engagement Email
    Audience Segmentation
    Audience Targeting
    Audience Research
  • $20 hourly
    A customer centric individual with 5 years of experience in Customer Service. Result oriented with proven track records of improving and maximizing opportunities for financial growth using my inter-personal, intellectual and professional skills to further drive excellence, professionalism, and profitability within the organization. ● Familiarity with Customer relationship and Database management. ● Strong sales and negotiation skills. ● Time management and Organizational skills ● Attention to details and critical thinking skills ● Effective communication and presentation skills. ● Excellent analytical and problem-solving skills ● Experience in digital marketing. With my strong background in Sales and Negotiation skills, Effective communication skills, Microsoft excel proficiency, Time management and Critical thinking abilities. I am confident that I can make a significant contribution to your team. My proficiency in Salesforce has allowed me to efficiently manage customer data, track interactions, and provide personalized support. My expertise in Microsoft Excel has enabled me to analyze data and generate reports to improve team performance. I am highly organized and possess excellent time management abilities. This allows me to handle multiple tasks simultaneously while ensuring that all deadlines are met consistently. My commitment to efficiency and attention to detail allows me to provide timely and accurate information to customers. One of my greatest strengths is my ability to effectively communicate with customers, both verbally and in writing. I have received numerous accolades from clients for my patience, empathy, and ability to resolve complex issues with ease. My dedication to understanding customer needs and providing tailored solutions has resulted in high customer satisfaction rates.
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    Cold Calling
    Problem Solving
    Time Management
    Salesforce
    Digital Marketing Strategy
    Customer Retention
    Product Knowledge
    Telemarketing
    Critical Thinking Skills
    Microsoft Excel
    Communication Etiquette
    Interpersonal Skills
    Customer Support
  • $5 hourly
    🎨💼 Welcome to my Profile! 💼🎨 Are you finding it difficult to keep up with your hectic schedule, drowning in emails, or overwhelmed with administrative tasks? No need to search any farther! My name is Omolara, and as an experienced virtual assistant, I bring a unique blend of organizational skills, creativity, and technical expertise to the administrative tasks of business owners and busy professionals like you. I am excellent at maintaining smooth operations and streamlining processes, from researching and data entry to managing emails and scheduling appointments, with the use of Google Workspace and other relevant tools. I can also help you improve your brand with eye-catching visuals. Whether you require professional marketing materials, captivating presentations, or attractive social media contents, With the use of my Canva Pro, I'll collaborate closely with you to accomplish your goals and leave a lasting impact on your audience. Here's what I offer: 🔹 Virtual Assistance: Email management and organization Calendar management and scheduling Travel planning and reservations Data entry and spreadsheet management Internet research and market analysis Document formatting and proofreading 🔹 Graphic Design: Logo design and branding Social media contents and banners Presentation design Infographics and data visualization Brochures, flyers, and promotional materials Why choose me? ✅ Professionalism: I prioritize creating high-quality work, paying attention to detail and meeting deadlines. ✅ Communication: I prioritize open and clear communication to meet and exceed your project requirements. ✅ Creativity: I enjoy exploring innovative methods to boost your brand while captivating your audience. Let's collaborate to take your business to the next level! Feel free to reach out to discuss your project requirements and how I can help you achieve your goals.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Content Creation
    Design Thinking
    Customer Service
    Travel Planning
    Calendar Management
    Email Management
    Social Media Ad Campaign
    Digital Marketing Management
    Social Media Design
    Social Media Carousel
    Social Media Content Creation
    Administrative Support
    Graphic Design
  • $10 hourly
    A highly efficient individual with 3+ years of extensive Customer Service experience, with demonstrated ability to plan, prioritize and execute seamlessly. Able to easily absorb and retain product information, identify clients’ needs and provide professional and personalized support. Proven team player with strong communication skills to maintain good client and colleague relationships.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Virtual Assistance
    Editing & Proofreading
    Google Workspace
    Communication Skills
    Intercom
    Critical Thinking Skills
    Problem Solving
    Time Management
    Customer Satisfaction
    Management Skills
    Multitasking
    Online Chat Support
    Email Support
    Zendesk
  • $29 hourly
    PROFESSIONAL SUMMARY A meticulous and analytical human resources enthusiast skilled at bringing the best out of people to enhance organizational operations. Strong relationship-building and effective collaboration with management, co-workers, vendors, and clients. Excellent at providing outstanding service in sales, marketing, administrative management, data entry, analysis of results, customer service, and the production of comprehensive reports. An avid reader that is always ready to learn and improve.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Project Management Support
    Project Management Office
    Sales Operations
    Customer Service
    Customer Engagement
    Database
    Business
    Freelance Marketing
    Filing
    Branding & Marketing
  • $15 hourly
    I am an accountant experience in UK tax system, my experience also extends to Nigeria tax system. With compliance with appropriate accounting standard
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Analysis
    Customer Satisfaction
    Customer Development
    Customer Care
    Client Management
    Tax Law Compliance
    Tax Planning & Advisory
    Tax Accounting
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