Hire the best Customer Experience Freelancers in Quebec

Check out Customer Experience Freelancers in Quebec with the skills you need for your next job.
  • $50 hourly
    Hello, I'm Audrey – a bilingual UGC Creator and Amazon influencer Fluent in English and French. I specialize in crafting Fun social media videos for brands, products, and services. With my expertise in video production and content ideation, I can help convert your viewers into customers. I am highly proficient in IG Reels and TikToks, and can cater to your exact needs! Message me today to get started!
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Organic Traffic Growth
    Affiliate Marketing
    Digital Marketing
    Content Moderation
    Communication Skills
    Virtual Assistance
    Content Creation
    Microsoft Excel
    Pinterest
    Instagram
    Canva
    Sales & Marketing
    English
    French
  • $35 hourly
    I’m a sales and customer support expert, in English, Spanish and French. That being said, I can help with translation or tutoring in these languages. Whether you’re looking to engage potential customers, translate content, or provide outstanding support on behalf of your business, and much more, I can help with that! -I’m experienced in working with multiple support channels such as phone, in-person, chat, and e-mail. -I’ll rapidly become familiarized with your product or service and its support guidelines. -There will be regular and concise communication while we’re working together, so go ahead and contact me!
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    Technical Support
    English Tutoring
    Translation
    Microsoft Outlook
    Sales
    Outbound Call
    Spanish Tutoring
    Microsoft Excel
    French Tutoring
    History
    Microsoft Word
    Payment Processing
  • $50 hourly
    Welcome to my profile! I'm Christophe, and I bring over a decade of invaluable experience in eCommerce management, strategic consultation, technical support, and customer success to the Upwork community. About Me With a diverse background encompassing roles in technical support, account management, customer success, and leadership, I possess a versatile skill set and a deep understanding of the customer journey. My journey in the software industry has equipped me with the expertise needed to navigate the complexities of eCommerce with finesse. What Sets Me Apart 🚀 Proven Track Record I've had the privilege of collaborating with a wide spectrum of eCommerce businesses, ranging from mom-and-pop shops to large enterprises. Serving as a strategic partner, my unwavering commitment is to not just meet but exceed your business goals. 🌐 Global Perspective Having led international teams, managed projects, and optimized processes, I bring a global perspective to every project. Prior to jumping into eCommerce, my experience extends to working with innovative SaaS software companies, contributing to the success of tens of thousands of businesses worldwide. My Offerings 💼 eCommerce Management and Strategic Consultation Navigate the dynamic eCommerce landscape with confidence. From strategic planning to execution, I'm here to guide you every step of the way. 🛠️ Development and Optimization Stay ahead of the curve with cutting-edge development solutions and process optimization. Let's elevate your online presence with a website that truly reflects your brand. 🌟 Customer Support and Success Consultation Build lasting relationships with your customers through effective support and success strategies. Every positive interaction contributes to your brand's success. Let's develop a world-class support function or optimize your existing one. Why Choose Me I am thrilled to bring my expertise to Upwork and assist eCommerce brands in enhancing their online presence. Whether you're seeking assistance with eCommerce management, strategic consultation, development, or developing customer support, I have the skills and experience necessary to help you exceed your goals.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Relationship Management
    Process Optimization
    Startup Consulting
    Ecommerce
    Project Management
    BigCommerce
    Google
    Microsoft Office
    Shopify
    Jira
    Zendesk
  • $30 hourly
    Hi there, my name is Pauline, I've studied in marketing, communication and event. worked in places where marketing and services are top priority. love to create new design, learn more, meet new people and satisfy customers in general
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Task Creation
    Website
    Analytics
    Google Ads
    SEO Content
    Multitasking
    Design Writing
    Marketing Plugin
    Customer Development
    Microsoft Word
    Sales
    Microsoft Excel
    Customer Service
  • $50 hourly
    I am passionate and dedicated in all that I partake in. I have a great customer service background as well as management. I am all about the customer experience and making it easy to do business with. I am fully bilingual in english and french. I can take on any task and excel! I am all about transparency and professionalism I am accountable and will get the job done no matter what! Looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    English Tutoring
    Data Entry
    Transaction Data Entry
    Customer Service
    Microsoft Word
    French
    Translation
  • $50 hourly
    Hi! My name is Jonathan and I'm from Montreal. I'm a high-ticket closer experienced in selling B2C (business-to-consumer) and B2B (business-to-business) offers for small and medium-sized businesses. I’m always striving to become a master at my craft and chasing excellence in my career and in my life. I'm somebody who is very coachable, always trying to learn, receptive to constructive criticism, has a good work ethic, is disciplined, and works well in a team setting and under pressure. I acquired these skills via being part of various sports teams growing up, working out, and in my sales career.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Satisfaction
    Customer Onboarding
    Sales Presentation
    Sales Leadership
    Team Building
    Sales Leads
    Sales Consulting
    Sales Call
    Customer Service
    Sales & Marketing
    Sales
  • $95 hourly
    I empower organizations across industries to unlock the hidden value within their data, transforming it into a strategic asset that drives financial growth and competitive advantage. With a rare blend of academic rigor and real-world experience, honed through a PhD in Economics and Management, a tenure as a data monetization lecturer at a prestigious business school, and hands-on roles in data analysis within the consulting sector, I offer a unique perspective to every challenge. Drawing on my background, including collaborations with leading institutions like the Massachusetts Institute of Technology and contributions to multi-million euro projects, I bring a depth of knowledge to the table that few can match. My approach is not just about analyzing data; it's about crafting bespoke strategies that align with your organization's goals and propel it towards success. As a dedicated researcher and project manager, I am committed to driving growth for Canadian companies through innovative data monetization strategies. By leveraging my expertise in data collection, analysis, and commercialization, I collaborate closely with clients to develop actionable roadmaps that unlock the full potential of their data assets. Ready to harness the power of your data and gain a competitive edge in today's market? Let's connect and embark on a transformative journey together.
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    Machine Learning
    Digital Marketing
    User Experience Strategy
    Research Methods
    Data Analytics & Visualization Software
    Customer Analysis
    User Experience
    Digital Asset Management
    Strategic Audit
    Business Strategy
    Monetization
    Data Analysis Consultation
  • $50 hourly
    Adjointe administrative expérimentée avec 10 ans d'expérience, je suis à la recherche d'un nouveau défi professionnel où je pourrai mettre à profit mes compétences organisationnelles et ma rigueur pour effectuer efficacement la gestion administrative d'une entreprise. ? corriveau.meli@hotmail.com ? Télétravail
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Social Media Advertising
    Data Entry
    Templates
    Email Management
    Email & Newsletter
    Email Copywriting
    Candidate Interviewing
    Candidate Management
    Phone Support
    Customer Care
    Calendar
    Microsoft Outlook
    English
    French
  • $50 hourly
    In my many years working as a customer service agent i have learned how to deal with all kind of situations. From kind customer to frustrated customer to unhappy customer. I have learned how to be patient and how to give the best service for thé users or customer. After Dealing and resolving issues succefully, I can feel each time Joy and hapiness.
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    Customer Retention
    Social Customer Service
    Customer Service
  • $18 hourly
    ''Sunshine voice!'' as my clients may call me. Very energetic, always have a smile, even on those gray days and you will always get my 100%. Hard worker, have managed to balance 3 jobs for a while because so many employers needed a little extra help. I learn fast, love to help, determined to achieve my goals and available on crazy hours if needed! I love to offer recorded or live trainings. I enjoy doing first contact interviews and giving my impressions to my superior. I am honest, precise, available and always ready to help!
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    Sales
    Customer Service
    Voice Recording
    Audio Recording
    Acquisitions
    Training Presentation
    HR & Business Services
  • $25 hourly
    I'm an aspiring writer who at a very young age developed a passion for storytelling and journaling (which later developed to blogging). I have started many personal blogs online but I would love to utilize this passion of mine to help others. I am fully trilingual (English, French and Spanish) and proficient in 2 of them, English and French. I bring a lot of creativity to the table and an "out of the box" way of thinking. I am hardworking and take pride in the quality of my work. I have worked several years in the customer service industry and have developed many skills such as being a good listener, problem solving, working under pressure and providing customer satisfaction which I believe help me in many situations. I have a computer science background but would like to pursue my passion for writing. I am also a photographer as well which I believe is a nice compliment to writing.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Problem Resolution
    WordPress Website
    Problem Solving
    Creative Writing
  • $25 hourly
    With a robust background in nutrition and health, coupled with a passion for fitness and a curiosity in optimizing for longevity, I am confident in my ability to contribute effectively to your team. My educational background includes a Holistic Nutrition Diploma from the renown Edison Institute of Health, where I gained comprehensive knowledge in nutritional science, health promotion, supplementation, nutritional symptomatology and diet tailoring. I have also completed several certifications in specialized areas such as sports nutrition, plant-based diets, keto, paleo, etc... My academic experience coupled with a lifetime of athletic pursuit has equipped me with the skills necessary to understand complex nutritional concepts and present them in a manner that is understandable, and most importantly well received by our clients. Professionally, most recently I have worked as a nutritionist for an international nutrition company based in Japan where I developed individualized nutrition plans and work closely with professional athletes. Sports that range from soccer, rugby, triathlons and MMA. I work remotely with clients all over the world from all walk of life. Diplomats looking to lower body fat %, new moms looking to balance hormones and feel good in their skin. Young executives looking for life balance while they stay fit. And Im proud to work with young athletes whom I teach the fundamentals of nutrition, and how they can use nutrition to fuel for their respective sports. Customer service has always been a strength of mine, and I truly enjoy working closely with clients to achieve their unique and individual goals. I see my relationship with them as a partnership, and have the upmost respect for that. Thank you for considering my profile. If my profile aligns with the vision of your brand, I am eager to work together. Warmest regards, Stacie
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Canva
    Website Content
    Social Media Content
    Content Calendar
    Content Writing
    Content Strategy
    Nutrition
    Dietetics
    Wellness
    Blog Content
    Email
    Blog Writing
    Communication Skills
  • $27 hourly
    I am a Customer Service professional with a wealth of experience to offer you. My communication and problem-solving skills have always achieved the results needed in all the various industry sectors that I have worked in. • I am fluently bilingual in English & French • Strong customer service and interpersonal skills • Strong work ethic • Organized and detail oriented • Can manage multiple projects simultaneously
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Communication Skills
    Sales & Inventory Entries
    Workplace Safety & Health
    Management Consulting
    Infor CloudSuite
    Purchasing Management
    Problem Solving
    Accounts Payable
    Inventory Management
    Lean Manufacturing
    Accounts Receivable
    Purchase Orders
    Microsoft Office
  • $24 hourly
    Focused individual with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid customer service background with in-depth knowledge of social media and communication practices, along with market fluctuations & content creation. Motivated and enthusiastic about using skills to boost and support company success. Meticulous, versatile and a fast learner eager to evolve individually and professionally. - Video editing - Photo editing - Transcription - Customer service & satisfaction - Expert in Communications
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    Editing & Proofreading
    Communications
    Presentations
    Microsoft Office
    Photo Editing
    Active Listening
    Live Transcription
    Video Editing
    Audio Transcription
    Adobe Premiere Pro
    Video Transcription
    Video Post-Editing
    General Transcription
  • $13 hourly
    Hello everyone, I'm Lamiaa living in Canada. I am a marketing coordinator with a career as an administrative and customer service agent. My goal on Upwork is to give you the best service, always, and make you my return client. I believe a satisfied customer is the best marketing tool. Some of my daily tasks are: • Plan, organize and implement events, such as meetings, business luncheons, or client dinners, • Arrange travel, accommodations, itineraries, and all correspondence related to arrangements as needed. • Engagement with customers by mail or phone • Many others.. My qualities are: • I can perfectly handle the pressure • Great at multitasking • I can communicate in different languages (English, French, Arabic, Spanish and Italian) I look forward to working with you NOW and in the future. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Mailchimp
    Business Presentation
    Presentation Design
    Customer Support
    Final Cut Pro
    Strategy
    Canvas
    Microsoft Word
    Virtual Assistance
    Executive Support
    Subtitles
    Translation
  • $20 hourly
    Hello, I worked as an administrative assistant in a mining company. I have relevant experience in data entry, management as well as responding to customers on different platforms (google applications, email, phone, in person) Thanks to my nursing expertise, I have developed many human relations and communication skills with all types of clients. I know how to make the client's experience as well as that of my co-workers pleasant and light while remaining professional. My ability to listen and my patience are a great asset in order to understand the needs of the client. My creativity in finding solutions and new ideas will allow me to respond well to customers and thus promote the smooth running of the company. I also have a great ease and speed with technology. I am therefore very efficient for data entry, French translation and customer service. Finally, my good work management will allow me to provide a neat and professional work.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Satisfaction
    French
    Server
    Customer Service
    Canadian French Accent
    Quebec French Dialect
    Data Entry
  • $50 hourly
    Jennie Hewitt détient un baccalauréat d’enseignement en adaptation scolaire et sociale ainsi qu’un diplôme d’études collégiales en Sciences humaines. Au fils des ans, elle a été, tour à tour, conseillère à l’emploi, animatrice, enseignante, orthopédagogue, rédactrice et adjointe administrative. Elle sait faire preuve d’une créativité étonnante. Elle surprend par sa polyvalence qui lui permet d’endosser divers rôles, avec agilité et efficacité. Elle sait trouver les mots qui piquent la curiosité, ceux qui étonnent, ceux qui captent l'attention, les mots pour décrire, ceux qui racontent ou qui informent, les mots pour connecter avec les gens, les mots pour convaincre, les mots pour vendre. Elle démontre une maitrise remarquable du français écrit. Donc, elle peut rédiger, corriger et traduire, elle peut également effectuer de la création de contenu visuel pour vos comptes sur les réseaux sociaux et vous venir en aide pour l'accomplissement de diverses tâches administratives. Bref, elle pourrait bien être la perle que vous cherche
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Data Entry
    Email Management
    Email & Newsletter
    Document Translation
    Script Revision
    Community Management Software
    Translation
    Writing
    Copywriting
    B2C Marketing
    B2B Marketing
    Administrative Support
    Content Creation
    Blog Writing
  • $10 hourly
    Assistante Polyvalente, qui va certainement vous épaulez dans votre quotidien. Concentrez-vous sur l'essentiel, je m'occupe du reste ;)
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    D Language
    Marketing Consulting
    Phone Support
    Customer Care
    Office Administration
    Backup Administration
    Executive Support
  • $55 hourly
    Welcome to my profile! I'm Karina, I’m a passionate business professional with a successful track record in fast-growing B2B start-ups. I've held various pivotal roles in diverse departments, including in Customer Success, B2B Business Development & Product Development. I have a 360-degree view of business operations, enabling me to provide invaluable strategic insights and assistance across various aspects of an organization. HERE’S HOW I CAN HELP YOU: ✅ Operations and project management: I thrive in dynamic environments, fostering collaboration and driving operational projects to successful completion. ✅ Refining Value Propositions: I can assist in refining your business value propositions and identifying strategic opportunities to stand out in your market. ✅ Optimizing Customer Journeys: Streamlining and standardizing the customer journey and client lifecycle for enhanced user experiences. ✅ Driving Business Growth: Through innovative customer loyalty, attraction, and community engagement strategies, I can help your business grow. ✅ Strategic Business Branding: My strategic approach aims not only to distinguish your business but to create a lasting and impactful presence in the market (brand positioning & messaging) ✅ Captivating Business Presentations: I specialize in crafting eye-catching and modern business presentations, including pitch decks, sales proposals, and webinars that not only persuade but leave a lasting impact. & more.. WHY CHOOSE ME? ⭐ Professional Business Experience: With successful business ventures and a unique journey in law, management, and fast-growing B2B startups, I have a profound understanding of business dynamics, from their challenges to their endless opportunities. ⭐ Multi-faceted Advisor: I thrive in Strategic brainstorming, excel in Client Relationship Management, and have a knack for driving Business Growth and Development. ⭐ Solid Work Ethic: Lawyer by training, I have also graduated with top honors in business management and entrepreneurship. MY APPROACH: I am a big fan of client-centric collaboration and strategic alignment, therefore I suggest the following format: ▪️ 15-30 min discovery call: I begin by understanding your unique goals, challenges, and vision for the task and make sure I am the right “fit” for your project. ▪️ Prerequisites & Assets: In order to launch the project, I will send you a list of the information and content I need to get started. ▪️ Touchpoints: Your input is invaluable, and I will send you progress updates throughout the project to ensure the final product aligns with your objectives. ▪️ Revisions for Perfection: Your satisfaction is my priority. I am open to revisions to ensure the final product meets your expectations and objectives. Let's connect and start creating a roadmap to your success!
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Learning Management System
    Community Strategy
    Pitch Deck
    Business Strategy
    Employee Onboarding
    Presentation Design
    Business Cases
    Customer Satisfaction
    Quebec French Dialect
    Business Presentation
    Customer Engagement
    Customer Development
    Business Development
    Business Operations
  • $57 hourly
    Equipped with a meticulous and analytical approach, I am a junior clinical research scientist specializing in AI coding, data frameworks, and data analysis. My expertise spans C++, R, Python, and HTML, complemented by a solid foundation in Google Analytics and WordPress for SEO. With a track record of hands-on experience in both computational and laboratory settings, I adeptly utilize tools like BioRender, GraphPad Prism, Snapgene Viewer, and Adobe Creative Cloud to propel research forward. I am well-versed in Standard Operating Procedures, Research Documentation, and Research Analysis, ensuring an organized and precise execution of projects. My proficiency in collaborative teamwork allows me to collect and interpret data for diverse research initiatives effectively. Thriving under pressure, I am committed to delivering excellence in high-stakes environments. Let’s connect to transform your scientific challenges into innovative solutions. Regular communication is important to me, so let's constantly keep in touch.
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    Equity Research & Analysis
    Research & Strategy
    Research & Development
    Data Collection
    Data Entry
    AI Chatbot
    Conduct Research
    Research Methods
    Search Engine Optimization
    Data Analytics
    Technical Support
    Academic Research
    Tech & IT
    Customer Experience Research
  • $70 hourly
    With an impressive 13-year career as a Virtual Producer, Julien is a seasoned professional in the art of orchestrating seamless virtual experiences. His proficiency spans the technical and interpersonal aspects of the role, ensuring a seamless and engaging experience for clients and participants alike. Fluent in French, English, and Spanish, Julien brings a multicultural dimension to his work, facilitating effective communication in a globalized environment.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Event Planning
    Training Online LMS
    Webinar
    Video Editing & Production
    Audio Editing
    Microsoft Teams
    Zoom Video Conferencing
    Adobe Connect
    French
    English
    Spanish
  • $35 hourly
    As a highly accomplished Industrial Engineer with a Master's degree in Business Administration, I have consistently demonstrated expertise in process and quality optimization. My unwavering passion for proactively engages with suppliers, enhancing processes, and fostering positive business relationships.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Project Analysis
    Customer Experience Research
    Journey Mapping
  • $27 hourly
    Dedicated administrative and customer service professional with a proven track record of efficiently managing office operations and providing exceptional service. Adept at handling diverse tasks, from organizing schedules to resolving inquiries, showcasing strong organizational and communication skills.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Data Entry
    Typing
    Microsoft Outlook
    Word Processing
    Receptionist Skills
  • $25 hourly
    I’m a digital markers experienced in print on demand, benchmarking, SEO for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help. Knows SEO and design( canva), BI, Wordpress, and anaytics. Full project management from start to finish Regular communication is important to me, so let’s keep in touch.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Contract Negotiation
    Digital Marketing Strategy
    Freelance Marketing
  • $8 hourly
    I have different abilities in various domains. From HR to customer service, to knowledge in social media, to Excel work, I can help with different basic tasks that you want to delegate.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Social Customer Service
    English
    French
    Office 365
    Marketing
    Law
    HR & Business Services
    Customer Care
    Social Media Content
  • $20 hourly
    I am polyvalent and my skills and interests cover a wide range of expertise (administration, Lean management, team building, coaching, support, digitalization, management, etc.). I learn quickly and can do almost anything. I speak and write English and French.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Scaled Agile Framework
    Coaching
    Training
    Team Building
    Team Alignment
    Active Listening
    Agile Project Management
    French
    Problem Solving
  • $18 hourly
    Business Development Manager - I offer extremely professional Business Development Management straight from the sales industry itself. I am proficient and capable of undertaking any of the following: customer experience, cold calling and checking in with clients, looking for feedback to improve the product, research into trends and products for new inventory options, processing client orders. Social Media Management - Proven success on personal accounts while maintaining high levels of engagement. Everything to do with your social media accounts from basics such as creating logos, theme pages and hashtags to account reach, engagement and follower growth to boost sales. I am proficient in speaking both English and French.
    vsuc_fltilesrefresh_TrophyIcon Customer Experience
    Customer Engagement
    Social Media Marketing
    Social Media Management
    Social Media Content
    Marketing
    Freelance Marketing
    Business Development
    Social Media Marketing Strategy
    Social Media Marketing Plan
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