21 Best Customer Research & Insights Freelancers For Hire In England

Check out Customer Research & Insights Freelancers in England with the skills you need for your next job.

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$60 hourly
- 4.9/5
- (38 jobs)
Professional project manager, specialising in research design and implementation. Can take complex problems your business is facing and create simplified and tailored solutions to suit. Happy to help on any research or project management bespoke requirements; qualified in PRINCE2 and Six Sigma.

Customer Research & Insights
Internet Survey
Communications
Survey Design
Data Analysis
Consumer Research
SurveyMonkey
Continuous Improvement
Project Management
English
Qualtrics
Proofreading
Quantitative Research
Qualitative Research
$25 hourly
- 5.0/5
- (13 jobs)
I am a highly motivated and results-driven social media manager with extensive experience in SEO, social media content, and copywriting, specialising in creating compelling content that drives traffic and increases leads, particularly in the Asian market. As an accomplished digital marketer, I have successfully implemented robust digital marketing strategies, including SEO content and multi-channel social media campaigns. My expertise in market trends, audience identification, and keyword research has also propelled my social media initiatives, garnering over 1,000 new followers within a single month. I am passionate about developing content that not only engages but also resonates with the target audience to drive tangible results. In addition to my professional capabilities, I have a rich background in international markets, having lived and worked in Japan for six years and earned a Master’s degree in Marketing and Consumer Psychology in the UK. I am a native Mandarin speaker and am also proficient in Japanese and English. This linguistic proficiency enhances my ability to translate complex technical and business documents between English, Japanese, and Mandarin Chinese, ensuring accuracy and cultural relevance in all my translations. Key Skills: Search Engine Optimization SEO Content Strategy SEO Copywriting On-Page SEO/Off-Page SEO/Keyword Research/SEO Audit Social Media Marketing Social Media Content Social Media Strategy Skills: Facebook, Instagram, Youtube, Tiktok and Xiaohongshu Social Media Management Content Creation/ Strategy Content Management Plan Creative Writing Branding Consultant Brand Strategy Market Trends Analysis Audience Identification Social Media strategies Content Creation and Execution Multi-Channel Marketing Growth Marketing Go-to-Market Strategy Email Marketing E-commerce Landing Page Optimization English→Traditional Chinese Japanese→Traditional Chinese

Customer Research & Insights
Social Media Marketing
Digital Marketing
Content Writing
Japanese
Consumer Research
Marketing
Mandarin Chinese
Copywriting
Market Research
Digital Marketing Strategy
Social Media Content Creation
SEO Content
$75 hourly
- 4.9/5
- (9 jobs)
I am an experienced and highly conceptual qualitative researcher and expert Grounded Theorist keen to collaborate on market/social research/UX or evaluation projects in a team or work as a solo researcher. I am currently working on the application of grounded theory as a method for qualitative analysis of multiple forms of data in evaluation. RECENT PROJECTS (i) EVALUATION: I worked remotely on 4 mixed method product evaluations for global company Johnson & Johnson’s Health and Wellness Solutions . Projects 1 & 2: required qualitative evaluation of 2 different courses designed to facilitate long term behaviour change in participants. For project 1 a traditional thematic analysis produced useful insights, which were further developed in the second project. Project 2 used the grounded theory research method to collect and analyse interview data and course documents. An elegant theory was developed, which explains the process of successful (and less successful) behaviour change, as well as identifying recommendations for course design (Mason et al, 2019). Projects 3 & 4: required qualitative evaluation of a health and wellness app and its platform from the perspectives of app users and the platform users. I contributed to the qualitative sections of the research protocols and the submissions for ethical review and collected and analysed interview data from a vulnerable population with regard to a sensitive topic. Understanding the main concern of patients and how they processed that concern showed that the app connected directly into a basic human need and that correspondingly, the ideas and content in app has direct relevance for app users. Applying the theory to different types of health care processes indicates those markets where the app may have the greatest opportunity. Useful insights emerged from the work with platform users. (ii) EVIDENCE REVIEW: A rapid evidence assessment was carried out of successful strategies used to prevent harms arising/escalating from behavioural disorders and substance misuse. The strategies were assessed for transferability to the gambling sector and recommendations for strategic and operational level interventions were made (Scott, 2020 in preparation). EXPERIENCE (i) EXPERT PRACTITIONER of the exploratory research method grounded theory (GT) and trained by the method’s co-originator, Barney Glaser, with extensive experience of working in collaboration and as a solo researcher. Highly skilled in the collection and analysis of many types of qualitative (and some quantitative) data, collected remotely and face to face. Substantive areas explored include: adult online learning; education in the creative industries; group work in computing; a health and wellness app and its platform; wellbeing short courses (behaviour change); dying in the 21st century; poverty in Greenland. Fellow of the Grounded Theory Institute. Peer reviewer of The Grounded Theory Review. (ii) AUTHOR of multiple articles addressing theoretical and practical aspects of GT; contributor to a methodological reader of exemplary grounded theories and a collection of papers; contributor to a GT anthology (see sample of published works below). (iii) RESEARCH MENTOR to PhD students and professional researchers worldwide, I offer support for the entire research process: I review and make recommendations on research design, advise on data collection techniques, support and model the analytic process and review and examine dissertations/theses in a way designed to enthuse and encourage mentees. I also examine PhD candidates. Substantive areas/populations explored with mentees: Somali refugees; Indian residential school survivors; transnational politics; billion dollar fast track projects; agricultural workers in Tanzania; recruitment for clinical trials in France; female prisoners in the USA. and many others including various therapeutic relationships and areas of nursing. (v) CONSULTANT INFORMATION ARCHITECT AND CONTENT CREATOR for Syngenta Crop Protection AG. I conceived, nurtured and promoted a stewardship concept through to production as an information website: extracting the knowledge from experts, untangling the threads of process and organising and chunking information for web presentation. This entirely practical website - pesticidewise - offers content through text, video, sketches, online tools and calculators and, underpinned by educational theory, is designed to present highly technical matters in an clear, usable format to a wide range of users across the world in many languages. (2011 - 2016). Web Editor for the StewardshipCommunity website (April 2009 to December 2013). Built: (i) Groundedtheoryonline website writing the content and providing the images; (ii) GramaphoneGuru website providing the images and producing many of the videos; (iii) Sheepscombe Byre website writing the content and providing many of the images. I'm flexible and keen to hear from you. Rate can vary.

Customer Research & Insights
Research Methods
Program Evaluation
Candidate Interviewing
Organizational Behavior
Qualitative Research
Academic Research
Market Research Interview
Data Analysis
Consumer Research
English
Data Collection
$32 hourly
- 4.6/5
- (14 jobs)
Do you need professional content created, help with writing engaging content, or crafting a strategy for your social media channels? Then, luckily for you, I'm here to help you achieve your business goals through organic social media growth! I specialize in organic Instagram growth through using proven strategies and tactics that help to facilitate an actively engaging community centered around your business. So, rest assured that I can take the hassle out of your hands and ultimately drive you towards your business goals on social media! Accomplishments I've achieved on various projects (through instagram): 🔵 Over 7,000 hashtag impressions per post with only 1,000 followers. 🔵 Growing a clients account from 0 to 350 followers in 1 month 🔵 Average engagement rate of 24% (over 6x the average) between my accounts. Feel free to send me a message to find out how I can help guide you towards your goals on social media! -Ryan

Customer Research & Insights
Content Creation
Social Media Content
Sales Copywriting
Social Media Optimization
Content Marketing
Marketing Strategy
Market Research
Audience Segmentation & Targeting
Consumer Research
Instagram
Competitive Analysis
Social Media Management
Audience Research
Social Media Content Creation
Social Media Marketing Strategy
$40 hourly
- 4.9/5
- (152 jobs)
I am a native German translator, with an academic background in Business and Communications (BA), as well as Marketing and Brand Management (MSc). I have studied and worked in Denmark for four years, before moving to the UK in 2019. Since 2019, I've been freelancing full-time delivering accurate and human translations on time, every time. Tell me more about your brand / business and target audience, and I'll create texts that speak directly to them. Here's what you can expect when working with me: // Accuracy and punctuality // Understanding your audience // Quick turnaround // Fair prices My strength lies in building and maintaining strong relationships with my clients. I value understanding their business needs and target audience, and I continuously provide content that exceeds their expectations. With over 5 years of experience in marketing and brand strategy, I have worked with various companies, start-ups and as a consultant. Let's connect and discuss how I can assist you with your project.

Customer Research & Insights
Website Content
Copywriting
Translation
Proofreading
Branding
Consumer Research
Website Copywriting
Search Engine Optimization
Brand Strategy
Medical Translation
Copy Editing
Audio Transcription
English
German
$125 hourly
- 4.9/5
- (6 jobs)
"Insatiably curious, often insightful, always experimenting" Human insights professional turned Workplace Wellbeing Consultant/Curiosity Coach. Recent MSC graduate in Applied Positive Psychology and Coaching, qualified yoga and mindfulness teacher, Action for Happiness Volunteer. After over 15 years of understanding how consumer's minds work to influence marketing decisions, I'm now on a mission to use these skills (and some newly acquired ones) to help individuals and teams thrive. With specialisms in curiosity, mindfulness and creativity, I'm working with organisations to improve engagement, wellbeing and happiness. Key Competencies * Curiosity. Naturally curious about myself, others, culture and experiences. * Creativity. Adept at helping others to think outside the box and find interesting and innovative solutions. * Passion. Enthusiastic, fun, and passionate about doing a job well (and enjoying the process). * Emotional Intelligence. A yogi and mindfulness coach with an ability to perceive, control and understand emotions and respond effectively.

Customer Research & Insights
Coaching
Life Coaching
Career Coaching
Business Coaching
Microsoft Word
PPTX
Research Methods
Consumer Research
Microsoft Excel
Business Presentation
Branding & Marketing
Presentations
Marketing Presentation
Brand Strategy
Brand Consulting
$75 hourly
- 5.0/5
- (4 jobs)
An experienced quantitative market research with over 10 years solid exposure to different market research methodologies for global companies across different categories. My last full time role was that of a client director for a reputed market research company. Now I only work on freelancing projects. My strength lies in creating succinct reports backed by story telling approach from loads of information. I am comfortable working on multi country reports and my experience helps me to identify similarities and differences amongst them from business point of view. I hold Masters degree in Business.

Customer Research & Insights
Writing
Report
Marketing Strategy
Quantitative Analysis
Quantitative Research
Survey Design
Consumer Research
Data Analysis
Qualitative Research
Report Writing
$80 hourly
- 0.0/5
- (1 job)
With over 36 years of experience in the ever-evolving world of the hair industry, I've carved a niche as an expert in product development and customised training programs for salons and industry leaders. Throughout my career, I've had the privilege of working for renowned companies like Unilever, The Colomer Group, Toni & Guy, and Molton Brown tailoring training sessions that have directly contributed to their success. My passion lies in empowering professionals within the hair industry to unlock their full potential and consistently achieve exceptional results. I firmly believe that knowledge and innovation are the driving forces behind our dynamic field, and I'm dedicated to sharing my expertise to help others thrive.

Customer Research & Insights
Time Management
Product Testing
Competitive Analysis
Course Creation
Training Session
Training & Development
Benchmarking
Product Knowledge
Consumer Research
Product Development
$50 hourly
- 0.0/5
- (0 jobs)
I am a passionate creative professional with over 5 years experience in the marketing and PR space. Since graduating with a First Class Journalism Degree in 2019, I have worked both in-house and across multiple accounts as part of fast-paced agency environments in Devon and London, UK and Queensland, Australia. With a deep understanding of the digital landscape and current trends across key platforms, my strengths include social media strategy development, influencer marketing, earned & owned media, event management and crafting effective content which resonates with target audiences to drive traffic, boost follower growth and increase digital engagement. I have a keen interest in consumer behaviour and the psychology behind what drives people to engage with brands. Over the years, I’ve gained extensive knowledge in destination and placemaking marketing specifically, with my most recent role allowing me to specialise in influencer marketing and social media while heading up this division for an Australian-based travel brand. I am a true creative who enjoys developing and delivering impactful campaigns that drive results that my clients deserve. Please take a look at my portfolio below for examples of my work and do feel free to reach out to connect.

Customer Research & Insights
Digital Marketing
Campaign Reporting
Influencer Research
Consumer Research
Canva
Sprout Social
Adobe Creative Cloud
Copywriting
Event Management
Communication Skills
Influencer Marketing
Social Media Strategy
Social Media Content
Social Media Management
Creative Direction
$50 hourly
- 0.0/5
- (0 jobs)
I am a seasoned research and insight specialist with a proven track record of delivering award winning insights, having worked with a host of leading FMCG manufacturers and retailers. I've freelanced for almost half my career providing expert research and sticky insights that unlock innovation or fuel growth. * Qual and quant, adhoc and continuous, interviews, focus groups, market / audience surveys * Bespoke solutions and reports * Powerpoint / Google Slides, Excel / Google Sheets, Word / Google Docs * End-to-end project management with regular client updates

Customer Research & Insights
Online Research
Proposal Writing
Market Research
Research Summary
Brand Research
Research Proposals
Research & Strategy
Food & Beverage
Retail & Consumer Goods
Workshop Facilitation
Industry & Competitor Analysis
Consumer Research
Leadership Skills
Research Methods
Conduct Research
$65 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Reliable, energetic and resourceful Project Management Officer and Business Analyst with up to 2 years of experience in executing and solving complex projects for medium to large-sized organisations. With certifications in Agile Project Management, APM Professional Foundation, BCS Business Analysis Foundation, a bachelor's degree in international finance and accounting and finally a previous 5 years' experience in leadership. A proven track record and extensive experience in optimising performance, increasing organisation efficiency and delivering high-quality outcome for cross functional projects. Core competencies include project management, portfolio management, client services, strategic planning, requirements gathering, critical path management, risk management, schedule management, and task prioritisation skills. Essays, Revision notes, exam help in your girl

Customer Research & Insights
Project Management Office
Agile Project Management
Customer Analysis
Consumer Research
Business Coaching
Business Analysis
Stakeholder Management
Financial Reporting
Finance & Accounting
Market Research
Virtual Assistance
Academic Research
Company Research
Project Management
Microsoft Project
$25 hourly
- 5.0/5
- (4 jobs)
I have 6+ years of experience in managing and creating projects on the market research topic. I offer qualified services covering: ✏️market research: full range of research services covering market research and competitor analysis, strategic analysis ✏️competitor analysis: website content & design; social media content| strategy |advertising ✏️amazon research: identify competitors & keywords I am a Romanian native speaker with a bachelor degree in English translations and a Master's degree in Marketing Communication and Social Media for business. ✏️Tools that I use on a regular basis in my projects: ✏️Brainstorming: Affinity diagram Brainstorm Moodboard Problem-solving ✏️Assumption grid: Cause & Effect (Ishikawa) diagram Cost/benefit analysis Customer problem statement Five why’s gap analysis / Gap analysis ✏️Design & Research: Empathy map Feedback grid Kano model Simple journey map Storyboarding ✏️Strategy: Pros & cons SMART SWOT analysis Success metrics ✏️Project Planning: Feature goals Goal setting Kanban Product backlog funnel User story mapping I am available to work on projects only or full contracts. I am oriented to adapt to any client's specific needs, deadlines and offer detail-oriented results. Let's get to work

Customer Research & Insights
Topic Research
Business Analysis
Company Research
Project Planning
Research & Strategy
Social Media Audit
Hashtag Research Report
Niche Research
Consumer Research
Competitive Analysis
Market Research
Online Research
Brand Research
Market Analysis
$15 hourly
- 5.0/5
- (3 jobs)
I am a phd candidate in economics and have 12 years of experiences. I am an experienced tutor in quantitative subjects. I am keen on economics, maths, statistics, computer package programs,academic, business and general writing, business and market research consultancy.

Customer Research & Insights
Online Market Research
Data Entry
Academic Research
Consumer Research
$95 hourly
- 0.0/5
- (1 job)
An experienced Marketing, Communications and Commercial specialist with a decade of experience leading and generating high growth and transformational change for Blue-chip Tech, SME's, Start-Ups and channel businesses. Achievements I am proud of: ✅ Delivering 4 figure growth of £1M to £18M in 3 yrs for Xeva Ltd, establishing the Value-Added Distribution model for the UK industry that in turn grew the overall Motorola Solutions UK revenue by 30%. ✅ Generating high growth revenue of 143% for KYMIRA Ltd B2C E-Commerce organically during Covid then delivering 273% of B2B high growth revenue in the following years. ✅ Turned around the negative market viewpoint for Xeva Ltd to grow the channel with B2B customer partnership to bring them to top award winner for growth within EMEA. ✅ Supporting KYMIRA Ltd to attract 7 figure investment, and leading the Marketing department to scale from a start-up to a 3 tier department medium enterprise operating worldwide. Signature strengths: ⚡ Devising successful high growth strategy that balances reliability and risk, optimising budgets and resource outcomes ⚡ Nurturing community and a win win mentality of partnership with customers/stakeholders ⚡ Understanding customers/stakeholders and forming close insightful relationships within my communities ⚡ Motivated, agile execution - highly capable personal executer as well as a collaborator and leader ⚡ Equally engaged and adaptable with board room and team levels, small, medium and Blue Chip level companies. ⚡ Leading transformational change internally within organisations, to deliver optimally externally. Some of the challenges I can help you solve and thrive in: 👉 Creating a new, or reviewing and optimising growth strategy for existing or new goals, products, services and internal business transformations. 👉 Designing the right communication and engagement strategy for important campaigns, delicate situations, complicated scientific, technological or medical concepts, and internal business transformations. 👉 Leading and managing internal teams through fast paced scale ups 👉 Delivering high profile projects such as entering new markets, brand renewals, website re-designs and innovation product launches. 👉 Attracting and nurturing effective partnerships and relationships with key industry stakeholders to generate significant customer revenue, investment, industry exposure, business champions and referees. 👉 Operating and executing activities as a reliable, experienced pair of hands during times of internal team interims, changeovers or absences. 👉 Mentoring internal team members to develop and operate at more senior professional levels, alongside the growth of your company.

Customer Research & Insights
Website Content
Event Management
Copywriting
Competitive Analysis
Consumer Research
Data Analysis
Training
Product Launch Plan
Rebranding
Internal Communications
Communications
Growth Strategy
Lead Generation
Marketing Management
Marketing Strategy
$45 hourly
- 0.0/5
- (0 jobs)
Emphasis on strategy, research, and evidence-based recommendation delivery. Proficient in data interpretation and visualisation, market analysis, and adept at fostering effective communication and managing stakeholder relationships.

Customer Research & Insights
Communication Skills
Teaching
Market Research
Research Methods
Research & Strategy
Consumer Research
Public Policy
Public Administration
Management Consulting
Strategy
Microsoft Excel
Data Visualization
Data Analysis
$20 hourly
- 0.0/5
- (0 jobs)
Hi! I am Letizia and I’m a professional translator experienced in providing high-quality translation services for businesses and individuals. Whether you need to translate documents, localize content, or offer multilingual customer support, I can help. * Multilingual Proficiency: Fluent in Italian, Spanish, and English * Expertise in Various Fields: Experienced in translating documents related to business, legal, medical, and technical fields * Attention to Detail: Ensures accurate and culturally appropriate translations * Confidentiality: Strict adherence to handling sensitive and confidential material professionally * Custom Language Solutions: Tailored language learning materials and translation services to meet specific client needs * Regular Communication: Open and regular communication to keep you informed and ensure your satisfaction * Timely Delivery: Committed to meeting deadlines and delivering high-quality translations on time

Customer Research & Insights
Consumer Research
Content Writing
Spanish
Italian
Multilingual Translation
$10 hourly
- 0.0/5
- (0 jobs)
I'm Vanessa and I provide virtual administrative support. I come from a scientific background and so can offer research and analysis support I'm highly proficient with technology tools Google Workspace, Microsoft office, Microsoft Outlook, Teamviewer, Asana, DocuSign, Basecamp, Dropbox, Freshdesk, ClickUp and social media platforms I have experience in administrative and research work Data Entry ✅ Appointment Scheduling ✅ Report writing ✅Travel Arrangements ✅ Administrative Support ✅ Research ✅Email Management ✅ Research ✅ Responding to Customer Inquiries ✅ Email Writing and Follow-ups ✅ File/Email Organization ✅ Customer Query Handling via Email or Chat✅ Social Media Management Technical skills: ✅Product compliance/ regulatory consulting ✅Regulatory dossier submissions ✅Regulatory authority communications ✅Hazard assessments of chemical products (non-pharma) ✅Authoring of regulatory documentation ✅Compliance review of regulatory documentation (Labels and MSDS) ✅Report writing

Customer Research & Insights
Report Writing
Review or Feedback Collection
Consumer Research
Label Compliance
Regulatory Compliance
Compliance Consultation
Research Summary
Research & Development
Research Paper Writing
Virtual Assistance
Academic Research
Data Entry
$15 hourly
- 0.0/5
- (0 jobs)
Experienced Event Supervisor with a background in managing events for 100-800 guests, catering to corporate and luxury clients. Passionate about creating aesthetically pleasing social media content, including travel and fashion-inspired photos and videos. Skilled in creative problem-solving, event management, and producing visually appealing Instagram posts. Excited to collaborate with brands on social media and event projects as I am very keen to gain hands-on experience in the creative industries, especially for fashion and media.

Customer Research & Insights
Consumer Research
Psychology
Team Management
Event Planning
Event Setup
Content Creation
Event Management
$35 hourly
- 0.0/5
- (0 jobs)
-Multitalented with particular skills in SEO, editing, management, marketing and admin. -Will keep you up to date with progress as work is carried out

Customer Research & Insights
Google Ads Account Setup
Google AdSense
Marketing Automation
Marketing
Case Management
Photo Editing
Content Editing
Content Distribution & Promotion
Content Creation
Consumer Research
Audio Speaker
Microsoft Project
Project Management
Data Entry
General Transcription
$75 hourly
- 0.0/5
- (0 jobs)
Results-driven customer insight leader, with a proven track record of delivering strategic, actionable insights that drive business growth. As a solutions-focused strategist I join the dots between customers, brand, product and commercial priorities to identify & develop opportunities and enable data-driven decision making. With a career spanning global agency, corporate and fast moving fintech environments I bring over 15 years of experience in research and insight - distilling customer data and research into evidence-based opportunities for growth, retention and innovation. My work is grounded in expert knowledge of qualitative and quantitative research methods, statistical analysis, as well as ROI & effectiveness measurement. In particular, I offer strong experience in design, analysis and reporting of segmentation, conjoint, usage & attitude, product concept testing, creative development and customer experience research. Combining my passions for brand and data, I have a track record of translating research into sharp consumer insights, marketing strategy & award-winning campaigns. With strong experience working either agency side or within an in-house agency setting, I translate business problems into a well-thought out research proposals and study designs that deliver clear and outcome-driven recommendations. An adaptable self-starter, I will quickly familiarise myself with your business context to deliver recommendations that are highly relevant, viable and actionable.

Customer Research & Insights
Qualtrics
Survey Design
SurveyMonkey
Customer Experience Research
Product Research
Market Research
Brand Research
Competitor Research
Consumer Research
Customer Insight Analysis
Brand Development
Marketing
Brand Strategy
$14 hourly
- 0.0/5
- (0 jobs)
I have more than 20 years of experience in global media agencies and research companies, working in brand and media research for large-scale global advertisers. I can provide service at flexible hours for working with different data sets, data entry in Microsoft Excel data, data cleaning, data analysis and data visualization.

Customer Research & Insights
Media Planning
Consumer Research
Quantitative Research
Qualitative Research
Opinion Survey
SurveyMonkey
Survey Design
Survey Data Analysis
Microsoft Excel PowerPivot
Microsoft Excel
Data Entry
Data Chart
Data Analytics
Data Cleaning
Data Analysis
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