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Hire the best Customer Research & Insights Freelancers in New Jersey

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  • $80 hourly

    • 5.0/5
    • (3 jobs)
    Marketing Research Executive. Consumer panel and syndicated data expert. Analytical thinker with expertise in delivering actionable insights and strategic recommendations. Proven track record of providing creative solutions that drive category and brand growth. Expertise in mining complex qualitative and quantitative consumer and shopper data. Extensive experience in Homecare, OTC Healthcare, and Food & Beverage categories. Experienced at coaching and developing direct reports and colleagues. Core Competencies * Qualitative & Quantitative * Category & Brand Strategy * Syndicated & Primary Data Analysis * Relationship Building Research * Consumer & Shopper * Cross-Functional Collaboration * Longitudinal Panel Analytics Behavior * Project Management * Customer Segmentation * Client Management * Business Development * Questionnaire Design
    vsuc_fltilesrefresh_TrophyIcon Customer Research & Insights
    Project Management
    Google Trends
    Social Listening
    Microsoft Excel
    Insights Summary
    KPI Metric Development
    Sales Analytics
    Category Management
    Visual Presentation Materials
    Data Analysis
    Cross Functional Team Leadership
    Market Research
    Survey Design
    Consumer Research
    Microsoft PowerPoint
  • $30 hourly

    • 5.0/5
    • (33 jobs)
    Welcome to the dynamic profile of a versatile professional, expertly blending roles as a Customer Success Specialist and a Virtual Assistant. This unique combination of skills highlights a career dedicated to driving client satisfaction, ensuring operational efficiency, and providing top-tier organizational support. Professional Journey: My career path has been a blend of customer success and administrative support, enabling me to develop a multifaceted skill set that addresses the diverse needs of modern businesses. My experience spans various industries, where I've excelled in client engagement and operational streamlining. Core Skills and Expertise: Client Relationship Management: Proficient in building lasting relationships, ensuring high client satisfaction and loyalty. Administrative Mastery: Skilled in executing a range of administrative tasks, from data management to event planning, ensuring organizational excellence. Technical Proficiency: Adept in using a variety of tools and software to enhance efficiency and productivity in both customer success and administrative roles. Problem-Solving & Adaptability: Capable of tackling challenges in both domains with effective, timely solutions. Leadership & Collaboration: Experienced in leading initiatives and collaborating across teams to promote a productive work environment. Technical Skills and Tools: CRM Software: Proficient in tools like Salesforce and HubSpot for managing client relationships and tracking interactions. Project Management Tools: Skilled in using Asana, Trello, Jira, Monday, and Microsoft Project for task management and workflow organization. Office Suite Proficiency: Advanced skills in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook for data analysis, document creation, and communication. Communication Platforms: Experienced with Slack, Microsoft Teams, and Zoom for effective internal and external communication. Data Analysis Tools: Familiar with basic data analysis using tools like Google Analytics and Excel to inform customer success strategies.
    vsuc_fltilesrefresh_TrophyIcon Customer Research & Insights
    Customer Service
    Consumer Research
    Zendesk
    Social Media Content Creation
    Blog Content
    Writing
    Social Media Content
    Instagram
    Blog Writing
    Shopify
    Administrative Support
  • $125 hourly

    • 5.0/5
    • (13 jobs)
    ✅ Expert-Vetted Talent (Top 1% of UpWork) Accomplished marketing professional specializing in marketing strategy and engagement. Highly skilled in creating marketing campaigns and presentations that clearly articulate the brand's strategy and customer positioning. Clients include: Starbucks, GNC, Coors Light, Gerber, American Express, Southwest Airlines, CeraVe, Hills Pet Food, Johnson & Johnson, Pepsi, Tropicana, Hallmark and Wizarding World (Harry Potter).
    vsuc_fltilesrefresh_TrophyIcon Customer Research & Insights
    Customer Relationship Management
    Loyalty Marketing
    Audience Segmentation & Targeting
    Consumer Research
    Online Market Research
    Klaviyo
    Presentations
    Presentation Design
    Marketing
    Content Marketing
    Email Marketing
    HubSpot
  • $215 hourly

    • 5.0/5
    • (3 jobs)
    STRATEGIC BRAND & INSIGHT LEADER who is passionate about driving business performance by discovering and applying deep insights to build brands, strengthen equity, and develop new products. Master of tried-and-true qualitative and quantitative techniques, I am also a thoughtful explorer of radical new research methodologies, and expert analyzer of secondary data. To me, nothing is more exciting and powerful than bringing all of these data sources together into a single, holistic story. Fearless champion of consumers', customers' and shoppers' voices. I revitalize struggling brands by: quickly uncovering core business issues, identifying knowledge gaps, creating and leading research programs, and - critically - leveraging insights strategically to grow sales and build brand equity. Dedicated coach of highly engaged, impactful and proactive Marketing and Insights professionals in the US and Globally. Award-Winning Global Leader | Visionary Brand Builder | Trusted Partner to Executive Leadership
    vsuc_fltilesrefresh_TrophyIcon Customer Research & Insights
    Marketing Communications
    Business Coaching
    Quantitative Research
    Advertising Research
    Consumer Segmentation
    Qualitative Research
    Business Analysis
    Consumer Research
    Strategy
    Competitive Analysis
    Advertising Strategy
    Marketing Strategy
  • $40 hourly

    • 4.9/5
    • (16 jobs)
    Research and Evaluation professional with more than 20 years of experience in the fields of Child Development, Children’s Media, Marketing Research, and Education Reform. Specializing in Project Management, administration of multi-site evaluations; survey development and administration; data collection; quantitative and qualitative data analysis; and report writing. Proven accuracy and attention to detail. Excellent oral and written communication skills. Strong management, organization, and interpersonal skills. Recent projects have included evaluations of Israel Education programs; Abstinence Education Programs; a 21st Century Community Learning Center Grant program; formative evaluations for the MetLife-Sesame Street Financial Literacy Initiative in Brazil, Mexico, China, and India, and competitive Bank Brand Tracking Studies assessing customer satisfaction and consumer responses to bank advertising in key markets around the United States.
    vsuc_fltilesrefresh_TrophyIcon Customer Research & Insights
    Internet Survey
    Microsoft Office
    Statistics
    Quantitative Analysis
    Qualitative Research
    Survey Design
    Consumer Research
    Tableau
    Qualtrics
    SurveyMonkey
    Report Writing
  • $25 hourly

    • 5.0/5
    • (10 jobs)
    I've recently graduated from Delaware State University, receiving my Bachelor's Degree in Mass Communications: Public Relations and Advertising. Throughout the years in college, I have gained hands-on experience in content writing, social media marketing, and graphic design. I have served as a public relations assistant for the campus TV and Radio station by assisting the public relations manager in designing flyers, periscope events, and promote shows and events through social media as needed. I was apart of the Content Marketing Team for the newly launched pop up boutique and online store, Uncoverd. As a content writer, I've written blog articles and worked alongside the Creative Director to script and shoot Uncoverd commercials. As a skilled and experienced professional in my field, I know how much hard work and careful thought it takes to succeed. I am someone who enjoys helping companies/organizations tell their stories and market their visions in the most creative way possible. While working with others, I hope to gain a long-lasting relationship where we can stay in touch and continue to do great work in the near future.
    vsuc_fltilesrefresh_TrophyIcon Customer Research & Insights
    Project Plans
    Project Management
    Marketing Plugin
    Consumer Research
    Customer Service
    Program Management
    Social Media Content
    SEO Content
    Target Market Research
    Copywriting
    Social Media Marketing Strategy
    Content Marketing
  • $61 hourly

    • 0.0/5
    • (0 jobs)
    Experienced Marketing Leader with a demonstrated history of working cross-functionally, enabling sales, and executing excellence on portfolio commercialization. I ensure unified strategy, positioning, and processes with years of digital marketing experience, a positive attitude, proven success, and an emphasis on clear communication and systems. I can help in customer and market research ensuring you have a successful business or messaging strategy in place for your next product launch or endevor. #Go-To-Market #Greatness If you're searching for someone to generate a strong Return On Investment (ROI) through authentic and compelling content for your lifestyle, health, and beauty brands, you've come to the right place. With over 11 years of marketing, digital strategy, and brand management, I am known for unified messaging, distinctive positioning, and a keen development of sales-generating content grounded in analytics and customer insights. I’ve worked for major lifestyle, health, small businesses, and beauty brands, and my team’s digital strategies helped to lead to a 7% increase in sales. With this experience, I am looking to partner with brands to do the heavy lifting of creative and content generation to increase revenue by cutting costs and time.
    vsuc_fltilesrefresh_TrophyIcon Customer Research & Insights
    Small Business Administration
    Writing
    Creative Strategy
    Business Strategy
    Digital Ad Campaign
    Community Strategy
    Sales Enablement
    Event Marketing
    Email Marketing
    Social Media Management
    Social Media Strategy
    Product Marketing
    Integrated Marketing
    Digital Media
    Consumer Research
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