Hire the best Customer Retention Specialists in British Columbia

Check out Customer Retention Specialists in British Columbia with the skills you need for your next job.
  • $50 hourly
    E-commerce entrepreneurs face the challenges of fluctuating ad spend, low conversion rates, and customer churn. Navigating email and SMS strategies can be overwhelming, leading to trial and error. If your email and SMS revenue is below the 25% benchmark, these issues may hinder your business. Fortunately, I specialize in solving these exact problems for e-commerce stores by: 💸 Maximizing Ad Spend Effectiveness and Sustainable Momentum for Your Business 🔓 Unlocking the Power of Persuasion and Drive Conversion Rates for Your Great Products 📩 Enhancing Customer Retention with Seamless Messaging, Engaging Designs, and Personalized Buyer Journeys ♟️ Streamlining Email and SMS Efforts with Expert Support and Custom Strategies 📈 Exceeding the Email and SMS Revenue Benchmark of 25% with My Proven Techniques and Guidance We have helped numerous businesses achieve stability and long-term growth goals by creating tailored strategies for email and SMS channels. Our impressive statistics, including an average open rate of 42%, click rate of 4.2%, conversion rate of 1.9%, and email and SMS attributed revenue of 31.4%, speak volumes about our customer success. But our true strength lies in providing our clients with peace of mind, as we deploy tested and proven methods without them needing to lift a finger. Break the cycle of worry. Start up a conversation with me today, and let’s find a time to chat and conduct a FREE AUDIT on your ESP. - Gabriel Lee P.S. Made it to the end? This is the type of copy you'll see in your emails.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Email Marketing Consultation
    Ecommerce
    Email Deliverability
    Audience Segmentation & Targeting
    Marketing Strategy
    Copywriting
    Marketing Automation
    Email Marketing Strategy
    Email Copywriting
    Email Automation
    Email Design
    Email Campaign Setup
    Klaviyo
    Email Marketing
  • $125 hourly
    Hi, I’m Ewan, I’m an entrepreneur and marketer from Vancouver, BC. I’ve been in digital marketing for over a decade, working across a variety of industries and in all sizes. I also have a background in sales and customer success, as well as being an author, YouTuber, and podcaster. My biggest strengths are my curiosity, creativity, and passion. I stay humble and continue to learn. Here’s how we can help: ☆ Website redesign, revamp, rebrand ☆ Branding / Rebranding ☆ Graphic design ☆ Content & copywriting ☆ eCommerce conversion rate optimization ☆ SEO & page speed optimization ☆ Social media strategy ☆ Paid advertising ☆ Out-of-home advertising ☆ Package design ☆ Growth hacking ☆ Mobile app marketing ☆ Account-based marketing ☆ Videography ☆ Email marketing ☆ Sales enablement ☆ YouTube Optimization ☆ Podcast Production ☆ And much more... Send me a message to book a time to chat about how we can help you! Ewan
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Paid Media
    Conversion Rate Optimization
    Digital Marketing
    Content Writing
    Social Media Strategy
    Copywriting
    Marketing
    Content Strategy
    Marketing Strategy
    Social Media Advertising
    SEO Strategy
    Web Design
    Content SEO
    Graphic Design
  • $65 hourly
    Hey there! I'm an outgoing and creative professional in strategic marketing, I am driven by delivering tangible results through an analytical and data-centric approach. I have 9 years of experience working in marketing and tech. I've been lucky to learn from very talented individuals and work with highly successful tech start-ups. As a Director for Customer Experience and Lifecycle Marketing Manager for many years, I can help you deliver results-oriented marketing strategies. I love connecting with new people! Don't hesitate to book a consultation with me. Whether it's guidance on projects, overarching strategies, or actionable steps to achieve your goals, I'll provide expert advice tailed to your needs. Strategic Marketing: - Customizing strategies for different customer segments and stages in the customer lifecycle - Using research and data analytics to guide strategies and measure results - Creating campaigns and funnels to drive adoption, engagement, and retention - Conducting A/B and multi-variant tests for optimization Example Lifecycle Marketing Content & Campaign: Created two new high-quality product training courses, and delivered courses with strategic lifecycle marketing campaigns Archived 41% retention rate for customers who engaged with the content vs 28% retention rate for those who did not Product Marketing: - Strategically customizing marketing, positioning, and messaging for different personas, lifecycle stages, and success metrics - Creating use cases and value positioning Example - Persona-led Marketing Launch: Created and executed an innovative product marketing strategy as part of a product launch. I achieve 200% uplift in product adoption & retention. I used research to create new customer personas and designed 3 email workshops customized to each persona. Content & Copy Creation: - Creating engaging content & that supports marketing campaigns - Using a customer goal-oriented approach to write video scripts, email messaging, in-app messaging, product education, landing page copy, and conversion copy Example Webinars: Increased webinar retention by 320% through improved content and automated delivery Research & Data Analysis: - Analyzing data to inform marketing strategies and measure campaign impact and ROI - Conducting qualitative and quantitative research projects - Analyzing user behaviour and customer feedback to identify insights and action items to impact KPIs - Applying a customer-centric lens to a data-driven approach Example Data-Driven Marketing: I can help you develop data-driven marketing campaigns that resonate with your target audience and drive conversions. By using insights to inform our decisions, we can achieve better ROI and deliver campaigns that truly deliver results.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Retention Strategy
    Information Analysis
    Email Marketing
    Customer Experience
    Life Cycle Assessment
    Marketing Strategy
    Journey Mapping
    Customer Experience Research
    Data Analysis
    Product Marketing
    Email Marketing Strategy
  • $50 hourly
    Hi, my name is Mehr and I have a passion for content creation & social media. With just over four years of digital marketing experience paired with an MBA in marketing I have the knowledge on how to grow your social media accounts. Every brand needs a firm foundation when it comes to content creation, you want to ensure that you are creating content that converts. If your brand is in need of someone who has the ability to create content that is strategically planned, optimized to reach the right audiences and converts your clicks to sales then you are in the right place! Brand awareness is the result of marketing strategies that work - with utilization of user generated content and SEO you can make an authentic impact on your audience. Together, we can work to grow your social media accounts using multiple marketing strategies to reach your correct audiences. I want to ensure that you are converting your clicks to sales and that can only be done through an audience that is engaged and believes in your product. So what are you waitng for? Send me a message and lets make some magic!
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Service
    Sales Leads
    Sales Development
    Business
    Customer Retention Strategy
    Outbound Sales
    Content Creation
    Customer Satisfaction
    Sales
    Social Media Advertising
    Social Media Marketing
    Social Media Content Creation
  • $15 hourly
    I am a client specialist that can coordinate and multitask efficiently. Organizing travel is my superpower. I love researching for solutions to effectively help resolve any barrieres and provide ease. Let me take some of the load from your shoulders, writing emails, or making spreadsheets. Invoicing or book a hotel. I can help! Quickbooks online accounting and Bookkeeping are part of my skillset.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Product Testing
    Social Media Content Creation
    Travel Advice
    Travel Planning
    Client Management
    Creative Writing
    Small Business Administration
    Email Design
    Customer Experience
    Customer Service
    Data Entry
    Business
  • $25 hourly
    Personable and results-driven professional with a strong background in Project Management, Virtual Assistance, Retention Marketing, and Account Management. With over 10 years of hands-on experience within the tech and marketing space, I am passionate about seeing client's succeed through efficient project execution, exceptional customer service, and innovative customer retention strategies.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Engagement
    Account Management
    Project Portfolio Management
    Project Planning
    Project Management Software
    Project Management
    Project Analysis
    Customer Relationship Management
    Customer Retention Strategy
    Project Delivery
    Project Budget
  • $10 hourly
    Hello! I am a passionate freelance content writer focusing on lifestyle and psychology topics. With a background in English and Psychology, I create engaging and thoughtful content that resonates with readers. I’m new to freelancing and excited to explore new opportunities while bringing fresh perspectives to your projects. Whether it’s blog posts, articles, or personal development pieces, I’m eager to work with you and deliver high-quality writing that truly connects with your audience
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Community Management
    AI Content Writing
    Content Writing
  • $20 hourly
    Professional Summary As a project manager, I am a results-driven professional with a proven track record of successfully delivering projects on time and within budget. With a strong background in project management methodologies and tools, I excel in leading cross-functional teams to achieve project goals and exceed client expectations. My expertise lies in creating and executing project plans, managing resources effectively, and mitigating risks to ensure project success. Empathy is one of my strengths and allows me to build strong relationships with stakeholders, communicate effectively at all levels, and adapt to changing project requirements. I bring a strategic mindset, innovative problem-solving skills, and commitment to continuous improvement to every project I undertake. With a focus on delivering high-quality results and driving business growth, I see myself as a valuable asset to any organization, seeking a skilled and dedicated project manager. My strong business acumen and excellent understanding of effective systems and processes allows me to meet organizational objectives, promote departmental efficiency and deliver operational excellence. Effective communication coupled with strong interpersonal, negotiation and liaison skills enable me to relate to people in various cultural, professional and technical sectors. An agile mindset and advanced organizational skills empower me to work well under pressure to meet strict deadlines in a fast-paced environment.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Project Management Support
    Project Planning
    Project Schedule & Milestones
    Project Management
    Business Management
    Customer Satisfaction
    Customer Onboarding
    Customer Engagement
    Customer Analysis
    Customer Relationship Management
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by 5M+ businesses