Hire the best Customer Retention Specialists in Santiago de los Caballeros, DO
Check out Customer Retention Specialists in Santiago de los Caballeros, DO with the skills you need for your next job.
- $12 hourly
- 4.8/5
- (8 jobs)
✅ TOP Multilingual Agent! French, Spanish, English support! 🗣️ 🕴️ Dear entrepreneurs! Thank you for taking the time to review my profile and for this amazing opportunity to grow with your firm! My name is Nilson but most of my clients call me NIL 🧑🏻💼, I have more than 10 years of experience working in the BPO industry, mastered a lot of skills, supported worldwide companies and will continue with the same process. I have supported a lot of projects and I have a lot of experience in the call center field. ✅ I speak 4 different languages (English, Spanish, French, Haitian-Creole) I'm looking for a very stable income, a position where I can spend my days and grow up a career. Below I have listed some of the assets that I will use to make your project a Top success: ✅ ➡️ Handled irate customers ➡️ SAV / B2C / B2B ➡️ Customer-oriented ➡️ Trained to handle objectives from customers using ACR Method (Acknowledge, clarify and Respond) ➡️ Trained with VCI Dial Systems, Siebel Systems, and CRM Dialer systems ➡️ Well versed with Microsoft Excel, Word, Publisher and PowerPoint ➡️ Competitive and sales are driven ➡️ Fast learner ➡️ Efficient with computers and the internet ➡️ Typing skills (speed, organization) ➡️ Organizational skills ➡️ Interpersonal skills ➡️ Punctual ➡️ Native French ➡️ Spanish, English fluently ➡️ Zendesk ➡️ Freshdesk ➡️ Shopify ➡️ Social Media I'm anxious to meet with you today! Warm Regards, Nil R.
Customer Retention
ZendeskCustomer ServiceInbound InquiryEnglishCastilian SpanishFrenchEmail CommunicationTranslation - $12 hourly
- 5.0/5
- (1 job)
Hi there! I am a professional translator and interpreter with fluency in Haitian Creole, French, Spanish, and English. With a rich background in translating and interpreting for various industries, I bring precision, cultural insight, and clarity to every project. What I Offer: Translation Services: Accurate translations for documents, websites, and marketing materials. Interpretation Services: On-site and remote interpretation for meetings, conferences, and events. Cultural Competence: Deep understanding of linguistic nuances and cultural contexts. Attention to Detail: Meticulous review process ensuring high-quality results. Experience: Legal, medical, technical, entertainment and marketing sectors Proven track record of meeting tight deadlines Why Choose Me? I am dedicated to delivering exceptional service and building long-term professional relationships. Let's work together to bridge communication gaps and achieve your goals! Ready to Start? I am available to begin immediately. Contact me today to discuss your project needs!
Customer Retention
SalesImmigration LawCustomer ServiceTranslationCustomer SupportCustomer SatisfactionHaitian CreoleMultilingual TranslationFrenchSocial Media ManagementZendeskEmail SupportEnglishSpanish - $7 hourly
- 5.0/5
- (2 jobs)
Hello there! 👋 I am an experienced Bilingual Customer Support Specialist with 4 years of dedicated experience in the field. My journey has encompassed various aspects of customer service, including chat support, ticketing systems, and email support. With my extensive background, I bring a wealth of knowledge and expertise to provide top-notch assistance to your customers. I'm committed to ensuring their satisfaction through effective communication and prompt resolution of inquiries. Let's collaborate to deliver exceptional customer support, streamline processes, and make every interaction with your services a positive and memorable one! 🤝📞💬📧🌟
Customer Retention
Technical SupportAppointment SchedulingSales CallVirtual AssistanceTicketing SystemPhone CommunicationDebt CollectionEmail CommunicationBPO Call CenterCustomer SupportCustomer ServicePhone SupportOnline Chat SupportEmail Support - $20 hourly
- 0.0/5
- (0 jobs)
"I'm a proactive Customer Care and Retention Specialist who possesses a high level of adaptability and versatility with fluency in both Spanish and English. "Very driven and self motivated person who is always aiming to be at his best and offers to provide you with top tier service in any assigned field accompanied with assured consistency and commitment to not only better my performance but also your company or project. Work Experience • I currently posses over a year of experience as a call center customer retention specialist working for the Telecommunications company that is Optimum. • I'm looking to both expand my knowledge on different topics as well as honing my skills further through my time with your company and assure high end results due to my level of diligence and adaptability.
Customer Retention
SalesProofreadingFluentTranslation - $10 hourly
- 4.7/5
- (2 jobs)
🌟 With over 10 years of dedicated experience in the BPO industry, I bring a proven track record of excellence in customer assistance as a bilingual agent! 🔊 Having effectively assisted a diverse range of customers, I possess a deep understanding of their needs and expectations. My proficiency in 4 different languages (French, Spanish, Haitian-Creole and English) allows me to bridge communication gaps effortlessly, ensuring that clients feel heard and valued. I am adept at navigating complex situations, remaining calm under pressure, and tailoring solutions to suit individual requirements. My extensive tenure in the industry has honed my abilities to deliver results in a fast-paced and dynamic call center environment. I am excited to contribute my expertise and passion for customer care to your team! Below are a few bullet points from my portfolio that align with your requirements: ✅ Demonstrating a strong and consistent dedication to providing exceptional customer support. ✅ Multilingual proficiency, effectively communicating in English, Spanish, French and Haitian-Creole, enhancing customer interactions and eliminating language barriers. ✅ Proven expertise in assisting a diverse clientele, showcasing an innate ability to understand and address customer needs across cultural backgrounds. ✅ Recognized for consistently achieving high levels of customer satisfaction through effective problem resolution and empathetic communication. ✅ Exceptional interpersonal skills, fostering positive customer relationships and instilling trust in the brand. ✅ Skilled at navigating complex customer situations with composure, patience, and a solutions-oriented approach. ✅ Consistently met and exceeded performance metrics, showcasing a strong work ethic and commitment to personal and team success. ✅ Adaptability and resilience in fast-paced call center environments, handling high call volumes and maintaining service quality. ✅ Adept at utilizing call center software and tools to optimize workflow efficiency and enhance customer experience. ✅ Passionate about contributing my extensive experience and skills to create meaningful and lasting impacts within your call center team. If you're seeking a dedicated bilingual professional with a proven record of excellence in customer assistance, I look forward to the opportunity to discuss how I can add value to your organization. 📧 Please feel free to reach out to me for further discussion or to explore how my skills can benefit your team!
Customer Retention
Bilingual EducationCustomer CareEcommerceBPO Call CenterEmailCustomer ServiceZendeskInbound InquiryFrench - $10 hourly
- 0.0/5
- (0 jobs)
Greeting, Thank you for taking a moment to check out my profile. Your interest is appreciated! As a customer service representative and retention specialist with over a year of experience in the call center industry, I've mastered the art of cultivating strong client relationships and ensuring their satisfaction. With my empathetic communication style and dedication to problem-solving, I excel in resolving issues promptly and retaining customers long-term. My commitment to personalized service has earned me a reputation for going above and beyond to meet clients' needs, making me an indispensable member of any team.
Customer Retention
Customer SupportProblem SolvingCall Center ManagementPayment ProcessingInbound Inquiry - $8 hourly
- 0.0/5
- (0 jobs)
Hello, I'm a Customer Retention Specialist with extensive experience supervising departmental operations. I specialist in sales and customer service, specializing in retaining clients who consider leaving the company. Currently, I manage metrics with a 90% success rate in saving customers out of 100%, overseeing a team of 15 agents."
Customer Retention
Sales & MarketingManaged ServicesTechnical SupportCustomer CareCustomer ExperienceSales CallSales CoachingCustomer Retention Strategy - $13 hourly
- 0.0/5
- (0 jobs)
I´m an interior design student and a Customer Service representative. Experience in: - Optimum Retention - CARTERS Customer Care - Sales If you need someone who can take care of your clients, do appointments or sales, you have clicked the correct profile.
Customer Retention
Customer CareSalesCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
I am a proactive, observant, and highly organized young professional with the ability to work effectively in a team. I enjoy optimizing everything I do. I set personal development goals, and once achieved, I replace them with new objectives that present a positive challenge. In my work experience, I have learned to adapt to various roles and work environments. I know how to remain neutral when situations require it, and also take initiative when necessary. I identify with the values of Punctuality and Respect, as I believe they are the two fundamental values for a healthy working relationship.
Customer Retention
Design ConceptOperating SystemAI ConsultingGoogle WorkspaceOffice 365Appointment SettingPreauthorizationSalesTechnical SupportTech & ITPhone CommunicationCustomer Service - $11 hourly
- 0.0/5
- (0 jobs)
Hello! I am Carmen Polanco, a virtual assistant passionate about helping businesses optimize their time and improve their communication. With experience in customer service, I specialize in providing quick and effective solutions to ensure customer satisfaction. 📞✨ I am bilingual in English and Spanish, and I offer translation services that ensure smooth and professional communication in both languages. 📝🌎 Additionally, I have knowledge in managing e-commerce stores, which allows me to assist with tasks related to the organization and operation of online shops. 🛒💻 If you are looking for someone reliable, efficient, and detail-oriented, I am here to help you achieve your goals. Let’s talk soon! 💼😊
Customer Retention
English to Spanish TranslationSpanish to English TranslationOnline Chat SupportEnglishSpanishWhatsAppVirtual AssistanceData EntrySales PromotionCustomer Service Want to browse more freelancers?
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