26 Best Customer Retention Specialists For Hire In Illinois

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$70 hourly
- 4.8/5
- (31 jobs)
⭐️⭐️⭐️⭐️⭐️ "Highly recommend Matthew! Professional, fast, and extremely responsive. We were very impressed with his work. Top-notch communication throughout." - Hayley Coleborne, CEO of Growth Gurus ⭐️⭐️⭐️⭐️⭐️ "I would DEFINITELY recommend Matt. We hired him to review the initial build of a webpage for our marketing agency... he went above and beyond what we asked for." - Colby Flood, CEO of Brighter Click (a marketing agency) ⭐️⭐️⭐️⭐️⭐️ "Matt takes the time to understand your business needs and goals. I plan to continue working with him in the future and highly recommend his services to anyone that needs copywriting!" - Zak Khoshbin, CEO of Pur360 (business owner) 🏆 4+ years of experience – Expert Email Marketer 📈 60+ clients in 20+ industries 🚀 Worked with 10 8-figure brands Hey, I'm Matt! 👋 🚀 I help D2C companies identify their bottlenecks, gain more leverage, increase cash flow, and predictably grow (all without spending more on ads) with my 4-Stage Retention Framework. Notable clients include: * Ahara * Dr. Kellyann * Erika Kullberg * Caleb Hammer * Hank’s Belts * Omnilux * Unbound Merino * Mito Red Light * Sauna Space * Nature M.D. * Darn Good Yarn If you're here, it's probably because: 👉 You're barely breaking even from your paid acquisition 👉 You feel like your business is missing out on tons of retention revenue from email and SMS 👉 You feel like you're not scaling as fast as you should be Well, let me tell you something: These "email agencies" aren't going to help you get there. You see, after doing email marketing for 4+ years, generating $11M+ in client revenue, and working with 60+ clients (many of them being 8-figure brands)... I realized that there are many more ways you can retain your customers to get them to come back and shop with you than just using email marketing... And that's where the 4-Stage Retention Framework was born. 🔽 How The 4-Stage Retention Framework Works There are essentially 4 stages of retention that every business goes through: Stage 1 – Foundational Stage 2 – Growth Stage 3 – Ascendence Stage 4 – Experience The higher the Stage, the more advanced your business is built and the higher it can grow. Many are stuck around Stage 1 – Stage 2, unable to grow their business because they don't know how to get to Stage 3 – Stage 4. Although I can't provide all the strategies due to other email marketers & copywriters creeping on my page 😉... Here's a broad overview of how it works: ✅ Advanced Content Calendar Strategies that will get more subscribers to open your emails (which applies to virtually all industries) ✅ Secret Flow Strategies and Tactics that can help you make up to 25% of your total revenue on autopilot ✅ Creative, On-Brand Copywriting that gets your reader's attention and makes them eager to shop ✅ Secret sales channels 99% of businesses aren't using that can add 5-10% to your MRR ✅ Lifecycle Marketing Tactics for a better idea of the entire customer journey ✅ Advanced Reporting to track business KPI's you're likely missing ✅ Not Well-Known Email/SMS Strategies that boost your overall growth ✅ Record-Breaking Product Launch Strategies ✅ List Growth Strategies for quality leads 🔽 What's Next 🚀 Free Klaviyo Audit & Account Breakdown 🚀 Every business is different. It's important to find out which Stage your business is in. That way, we can see how we help you reach the next-level growth you're looking for – and beyond. That's why I offer a free audit for every business I work with. Just invite me to send an invite for your job with: 👉 A link to your company’s website 👉 A brief description of your project (3-5 sentences is plenty to get the conversation started) And let's see how you can grow 👉 - Matthew Gal P.S. -- Understand that my decision to expand myself via Upwork was only to supplement the work I do with my own businesses and in-person partners/clients. So, I will only be accepting work here if we are both 110% confident we are a good fit. 🔽 My Promise to You If you’re not happy, I’m not happy. My promise and guarantee to you is that I’ll work with you until you’re happy at no additional charge. Keywords: Copywriting, Email Marketing, SMS Marketing, Email Strategy, Klaviyo Strategy, List growth, List growth strategies, Email popups, Klaviyo Marketing, Attentive, Sendlane, Postscript, Okendo, Braze, A/B Split Testing, Email Newsletter Design, Slack, Clickup, Figma, Email Design, Email Campaigns, Email Flows, VIP Customers, List Segmentation, Audience Segmentation, eCommerce Marketing, DTC Email Marketing, Retail Marketing, Apparel, Cosmetics, Nutrition, Supplements, Sleepwear, Bedding, Furniture, Email List, JustUno, Amped, Customer Retention

Customer Retention
PostScript
Customer Experience
Social Media Strategy
Shopify
Klaviyo
Copywriting
Email Marketing
Lead Generation
$250 hourly
- 5.0/5
- (27 jobs)
Problem solver helping early-and growth-stage technology companies maximize revenue retention, increase upsell, and improve customer experience. Proven record in both building successful customer operations from the ground up and optimizing existing processes and workflows. Notable accomplishments include 1000%+ growth and 100%+ revenue retention in 3.5 years at ShipBob leading customer-facing teams to onboard, retain, and delight customers. As a decisive and results-driven leader, I operate with three guiding principles in mind: •Servant Leadership: a leader’s duty is to serve, to provide the tools needed to be successful •Business Process Improvement: understand problems at their core through root cause analysis and build solutions to address them at their roots; always find opportunities to get better •Customer-Centric: understand what customers need to achieve, creatively build paths to achieve those objectives Skills: Customer Success, Retention, Implementation, Customer Service, Account Management, Supply Chain, Logistics, eCommerce, Fulfillment, Sales, Technology, SaaS, Software, Business Strategy and Development

Customer Retention
Customer Support
Customer Service Analytics
Customer Satisfaction
Customer Retention Strategy
Customer Service
Customer Experience
Relationship Management
Startup Consulting
Account Management
Business Consulting
HubSpot
Customer Service Training
Supply Chain & Logistics
$70 hourly
- 5.0/5
- (1 job)
Driven finance executive with a passion for building business strategies through analytics and data-driven storytelling I have 24+ years experience working at JPMorgan Chase as the Treasury CFO and more recently a Senior Business Manager for the Commercial Bank. I have excelled at building out multiple costing and pricing strategies, comprehensive business reviews across product, operations, technology and sales, finance lead for all RFP responses and costing and pricing out a 5 year/$500MM government contract that has recently been renewed. I recently left JPMorgan to form my own consulting company to focus on data driven analytics and financial reporting (Hendo Consulting LLC).

Customer Retention
Sales Engineering
Pricing
Contract Negotiation
Analytics
Management Skills
Customer Retention Strategy
Analytical Presentation
Income Statement
Strategy
Business Management
Storytelling
Business
Finance
Financial Planning
$40 hourly
- 5.0/5
- (10 jobs)
As Director of Customer Success, I lead a team of customer success professionals who are dedicated to helping customers around the world adopt and benefit from innovative SaaS solutions. I have over 12 years of experience in customer success, customer onboarding, acount management and product adoption My mission is to create long-term and loyal customer relationships, while maximizing customer lifetime value and revenue opportunities. I do this by designing and implementing customer success processes, strategies, and tactics that align with the needs and goals of our customers and our company. I also provide strategic leadership and mentorship to my team, empowering them to deliver exceptional customer experiences and outcomes. I am passionate about product growth, upsell, and cross-sell, and I leverage my active listening and communication skills to understand and address customer pain points and feedback. ----------------------------------------------- • CXO-level strategy and revenue ownership • Complex global team management/KPIs • Customer onboarding and process design • Sales enablement | Customer success tactics • Product Growth | Upsell/Cross-sell • Active listening and values-based mentorship -----------------------------------------------

Customer Retention
Training & Development
Customer Service
Customer Satisfaction
Sales Management
Growth Hacking
Customer Relationship Management
Educational Technology
Customer Experience
Salesforce Lightning
Management Skills
Executive Coaching
Account Management
User Experience Strategy
Leadership Development
$45 hourly
- 0.0/5
- (1 job)
Background in customer service with over 7 years experience. Started as an entry-level CSR who quickly rose through the ranks due to consistently exceeding retention and acquisition goals. As Lead specialist coordinated with corporate sales and marketing teams on strategy and sales approach always landing in Elite circle for production of demand products and financial services in Midwest region.

Customer Retention
Lead Generation
Data Entry
Interpersonal Skills
Corporate Branding
Problem Resolution
Product Knowledge
Insurance Consulting
Sales & Marketing
$100 hourly
- 4.8/5
- (4 jobs)
Looking for a Marketing expert that generates leads, converts them, and makes sure they stick around? Lucky you! You've found the right person. As a Senior Marketing and Sales Leader with 6+ years of experience in B2B and B2C SaaS startup and Fortune 500 environments, I've successfully launched 100s of email, SMS, and push campaigns to generate REVENUE. 💸 My approach? I collaborate with my clients to develop marketing automation strategies that align with their business goals. Need more leads? Let's build visually appealing landing pages with copy that converts them. Need to get them in front of your sales team faster? Let's fill their calendars through automation and decrease overall MQL to SQL conversion times. No reporting? Let's build it together! Here are a few accomplishments from my career: 📍 Created engaging omnichannel content to increase site traffic, and content engagement, and generate new business leads. Boosted web submissions for a manufacturing startup by 155% compared to the previous year 📍 Led new user acquisition and onboarding efforts for a B2C Fortune 500 company, driving customer retention by 35% through strategic mobile and email campaigns 📍 Optimized website forms and landing pages to increase lead generation for a large retail corporation by 140%, resulting in a significant boost in the sales pipeline and revenue growth 📍 Accelerated customer referral growth through targeted email and mobile push campaigns, resulting in a 50% increase in referral business in 90 days 📍 Introduced guided email campaigns to bring back leads that previously dropped off, resulting in 200% growth in lead conversion in 6 months I excel in software such as HubSpot, Salesforce, Iterable, WordPress, Figma, Unbounce, Digioh, ActiveCampaign, and SalesLoft to optimize campaign performance. If you're searching for a reliable partner to help take your business to the next level, look no further!

Customer Retention
Inbound Marketing
Iterable
Customer Experience
Data Analysis
User Experience Strategy
Persona Development
HubSpot
Marketing Automation
Campaign Management
Email Marketing
Lead Generation
$50 hourly
- 4.5/5
- (5 jobs)
Toolkit: Figma, Attentive, Klaviyo, Shopify, TripleWhale, PostPilot Hi everyone! My name is Pete, and I'm a marketing professional specializing in Email/SMS Marketing, DTC Retention Strategy, Analytics & Project Management using a data-driven approach to increase overall revenue, repeat purchase rates, net revenue, engagement, LTV & brand loyalty across multiple Owned Media channels. When you work with me, here's what you get: - Full Strategy - Email Designs - Copywriting - Implementation Can’t wait to help you grow your brand!

Customer Retention
ActiveCampaign
Omnisend
Klaviyo
Direct Mail
Email Copywriting
Email Design
Email Campaign
Email Automation
Email Marketing Strategy
$10 hourly
- 5.0/5
- (2 jobs)
PROFESSIONAL SUMMARY A devoted, friendly customer support specialist with 15+ years of customer service experience and administrative duties. Specialized in customer-centric top-notch service by accessing customer needs to develop the best-suited solution quickly. Planning to contribute a uniquely exceptional experience when assisting your customers/clients.

Customer Retention
Voice-Over
Microsoft Outlook
PPTX
Customer Retention Strategy
Microsoft Word
Microsoft Excel
Microsoft Office
$25 hourly
- 5.0/5
- (1 job)
82 Companies have seen an increase in revenue since I began working with them. These companies range from 4 employees to 1,349 employees, are in multiple different industries and have different target customers. I am close to many of my clients and treat our relationship as a partnership to better the business as a whole. Candidly I am better at this job than most due to 3 things; inquisitive communication, quick comprehension of market, and earnestly wanting my clients to be successful. -Sales (B2B or B2C) - Cold Calls, Prospecting best practices, Sales Cycle, Customer Expansion, Customer Experience -Marketing - Digital, Advertising, Content Creation, analysis, Cost Efficiencies -Business Analysis- Margins on Campaigns, Time Cost ratio, etc.

Customer Retention
Market Analysis
Customer Experience
Financial Report
Paid Media
Business Analysis
Advertising
SaaS
Customer Retention Strategy
Financial Analysis
Outbound Sales
Sales
Inbound Marketing
$35 hourly
- 5.0/5
- (1 job)
Hi there, I'm new here -- Thank you for viewing my profile! I'm currently looking for autonomous & contractural roles (with the potential for extension) and I'm open to anything! I'd like to dabble in different projects, share my expertise, learn something new, make extra money & enjoy what I'm doing. My skills and interests are listed below. If my profile aligns with your needs, I look forward to connecting with you! --- Experienced client partner with repeated success managing, retaining & growing accounts of all sizes. Top performing, goal-driven individual with a persistent and dedicated approach to build the most successful business partnerships. PROFESSIONAL SKILLS * Strategic Communicator * Relationship Builder * Business Expansion * Customer Focused * Consultative Approach * Account Management * Problem Solver * Customer Service * Collaboration * Attention to Detail * Pipeline Management * Team Player * Organizational Empathy TECHNICAL SKILLS * Google Drive * Microsoft Office Suite * Salesforce * Intercom * Slack * ZoomInfo SalesOS * ZoomInfo Engage * Outreach * Salesloft * Gainsight * Gong * DocSend * Looker * Canva * Constant Contact INTERESTS * Travel * Health * Fitness * Skincare * Culture * Food * Real Estate * Home Improvement Projects * Research * History * Social Media

Customer Retention
Project Management
Customer Service
Management Skills
Sales
Account Management
Promotion
Salesforce CRM
Business
Contract Negotiation
Salesforce
Administrate
Google
Business Management
Customer Retention Strategy
$45 hourly
- 0.0/5
- (0 jobs)
I am an experienced, innovative leader with a drive to bring out the best in those around me. I enjoy working collaboratively and independently. I am a self-starter who strives to meet goals and deliver excellent internal and external customer services. I have excellent organizational and computer skills. I am seeking remote projects helping companies with HR and Operational consulting. I have been successfully working remotely managing a team of global workers and managing recruiting, onboarding, compliance, and management of fully remote staff. I also have instructional facilitation experience and career services and placement experience. Contact me about your project for a quick response. I look forward to bringing my positive energy, ethical behavior, and forward-thinking mindset to your project.

Customer Retention
Communications
Human Resources Consulting
Education
Training
Project Management
Recruiting
Employee Engagement
Process Improvement
Customer Retention Strategy
Jira
Benefits
CRM Software
Customer Relationship Management
HR & Business Services
$17 hourly
- 5.0/5
- (1 job)
I am an experienced administrative professional. Well versed in gaining and maintaining client relationships and program growth. My experience comes from small and medium sized businesses. No project is too big or too small. I am always eager to help!

Customer Retention
Business Operations
Resolves Conflict
Office 365
Receptionist Skills
Phone Support
Executive Support
$63 hourly
- 5.0/5
- (1 job)
Helped thousands land high-salary roles at Disney,Liberty Mutual,AT&T,JPMC,Capital One and hundreds more Fortune 500 companies! Trailblazer within the intersecting hybrid culture of Nonprofit and Private Sectors--Creating systems that streamline services and outcomes, eliminate overhead and redundant processes, while maintaining the integrity of the mission. TDBLBiz.com

Customer Retention
Interview Training
Cover Letter
Resume Writing
Career Vision Definition
Resume Design
Diversity & Inclusion
Career Coaching
Higher Education
Nonprofit Industry Consulting
CRM Software
Data Analysis
Management Skills
Business Development
Strategy
$45 hourly
- 5.0/5
- (2 jobs)
Hello, thank you for checking out my profile! I'm Cynthia, a self-motivated, organized, efficient, and dedicated professional who is solutions oriented with great communication skills. I specialize in client support and have over 25 years in the administrative support services industry. My experience also includes customer support, customer service management and customer retention. In management/leadership roles, I have trained, managed and developed employees. I also collaborated with Executive Management to ensure quality standards and acceptable production levels were met. No matter the length of the project, you can count on me to be reliable, trustworthy and adaptable. Someone who always demonstrates exceptional time-keeping, administrative skills, and attention to detail. Your success is my success! Let's chat about how I can assist you with taking your business to the next level. My skills include: -Outstanding Customer Service -Attention to Detail -Organized -Great Communication -Managing teams -Professional Voice -Excellent Written and Verbal Communication Skills -Flexible -Quick Learner -Problem Solver -Familiar with Microsoft Office Suite -Accustomed to working with deadlines -Balances Multiple projects -Training and Development Customized service packages are also available at a discounted rate. I look forward to servicing your business!

Customer Retention
Meeting Summary
Meeting Scheduling
File Documentation
Document Review
Calendar Management
Management Skills
Training & Development
Account Management
Customer Service
Customer Relationship Management
Customer Engagement
File Management
Data Entry
Email Communication
$18 hourly
- 5.0/5
- (1 job)
-3+ years of advertisement experience with businesses -Clients I've worked with have reached up to a 4x ROI in advertisements -Generated over 25 million impressions across campaigns in 2023 I offer Online Advertisements that guarantee sales in your industry. I can help you set up or manage anything related to Meta and digital marketing. In addition to this, I also provide advertisements on google. With my service, you will benefit from constant communication, consultations to keep you updated on the latest marketing strategies, and professional marketing management to help multiply your sales. I look forward to working with you! 😁 𝗠𝘆 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲: Facebook, Google, and Instagram Ads Campaigns A/B Split Testing Keyword Research Quality Ad Creative Design Campaign Setup, Management, and Optimization Google/Meta Pixel Configuration & Optimization Content Marketing Ad Copywriting Virtual Support and Marketing Strategy Target Audience Analysis and Lookalike Audiences

Customer Retention
Google Ads
Google Ad Manager
Marketing Strategy
Marketing
Advertising Design
Lead Generation
Social Media Marketing
Facebook Advertising
Digital Marketing
Digital Ad Campaign
Customer Onboarding
Advertisement
Social Media Marketing Strategy
Social Media Advertising
$40 hourly
- 0.0/5
- (0 jobs)
PROFILE Leadership and management | Retention management | Dynamically analytical | Budget preparation | Resourceful out-of-the-box thinker | Thrive in multi-project environments | Problem resolution | Solutions Oriented | Collaborative and customization ability | Customer Lifecycle KEY ACCOMPLISHMENTS * Led a group of Account Managers across North and South America * Managed over 2000 clients ranging from simple to complex customers * Achieved over 85% retention with key customers consecutively for three years * Developed successful onboarding program complete with workflow tracking and automation * Increased revenue by 25% through upselling and creating brand loyalty through various marketing campaigns * Identified and corrected slow or no value accounts to maximize profitability * Served as local HR for all employee related needs

Customer Retention
Debt Collection
Contract Management
Key Account Management
Account Management
Customer Service
Customer Service Analytics
Customer Satisfaction Research
Customer Satisfaction
Customer Lifecycle Messaging
Customer Onboarding
Customer Feedback Documentation
Customer Experience Management Software
Customer Engagement
Customer Care
$40 hourly
- 0.0/5
- (0 jobs)
With over 20 years of experience in account management, I specialize in helping organizations develop strategic partnerships, streamline operations, and drive business growth. My expertise spans industries such as waste management, logistics, and industrial services, where I’ve successfully managed large client portfolios, negotiated complex contracts, and delivered consistent revenue growth. I offer a flexible, cost-effective solution for businesses looking to optimize their account management processes without the overhead of a full-time hire. My services are ideal for organizations seeking to: • Scale their workforce with minimal onboarding time. • Tap into specialized knowledge and industry expertise. • Focus on results and growth without long-term commitments. Throughout my career, I’ve built a reputation for developing strategic territory plans, cultivating long-lasting client relationships, and delivering measurable outcomes. I’m passionate about bringing fresh perspectives and actionable strategies to the table, empowering businesses to achieve their goals. Core Competencies: • Account Management & Client Retention • Contract Negotiation & Revenue Growth • Strategic Planning & Territory Development • B2B Solutions & Partnership Building Previous Clients & Companies: • Aero Performance Group • Yellow • Grainger • Safety Kleen • Donlen • Republic Services • Waste Management Let’s work together to unlock your business potential. Whether you need short-term account management support or long-term strategy development, I’m here to deliver results.

Customer Retention
Customer Service
Strategic Planning
Sales Strategy
Cross-Selling
Upselling
Terrington Data Management IndEx
Business Development
Customer Satisfaction
Contract Negotiation
Client Management
Account Management
$10 hourly
- 5.0/5
- (7 jobs)
●Detail-oriented Business Support Specialist with proven experience in brokerage services, account and data management, issue resolution and direct client services. ●Experience in shipping and inventory oversight. ●Direct experience using CRM databases to build stronger relationships with current customers and close deals faster with prospects.

Customer Retention
Email Support
Spanish
Cold Calling
English
Data Management
Salesforce CRM
Customer Support
Microsoft Excel
Microsoft Word
$40 hourly
- 5.0/5
- (9 jobs)
I am a dedicated and respected professional with 15+ years of experience in a multitude of high demand positions. I have a proven track record of bringing success to the company I work for and the position at hand. With management, customer service, sales, relationship building and exceeding expectations, I am the perfect person for the job. I have an upbeat personality and a desire to succeed. I am successful working remotely and independently, as well as being part of a team. I’m always up for a challenge when it comes to learning something new and take great strides in completing tasks at hand. It is my goal to achieve not only customer satisfaction, but employer satisfaction. I greatly look forward to the opportunity to work for you with whatever you may need!

Customer Retention
Customer Support
Customer Relationship Management
Customer Service
Product Management
Email Communication
Data Entry
Microsoft Word
Microsoft Excel
$35 hourly
- 0.0/5
- (0 jobs)
Hi, I’m LizMarie Palomo, a dynamic professional with over a decade of experience across project management, event planning, business operations, and customer service. I’ve successfully led projects, managed events, and optimized retail operations, driving results in fast-paced environments. Core Skills: Project & Agile Management: Certified Scrum Product Owner leading projects from start to finish. Event Management & Planning: Coordinating seamless corporate and large-scale events. Business Operations & Retail Sales: Streamlining operations, improving inventory management, boosting sales and employee retention. Customer Service & Experience: Enhancing satisfaction and retention through excellent service. Training & Development: Designing and delivering impactful training programs. Administrative Support: Providing reliable and organized executive support. Copywriting & Editing: Crafting clear, engaging content with sharp editing. Let’s work together to bring your projects to life. Contact me to get started!

Customer Retention
Administrative Support
Training & Development
Retail Sales Management
Inventory Management
Customer Experience
Customer Service
Project Planning
Agile Project Management
Project Management
Copy Editing
Event Planning
Event Management
Business Operations
Copywriting
$50 hourly
- 0.0/5
- (4 jobs)
🏆 Proven Sales Leader 🏆 Top performing Sales Executive ✅ What I currently provide: *Lead Generation *Appointment Setting *Inbound&Outbound Sales *High Ticket Closing *Sales/Business/Account Development *Cold Calling *Email Campaigns & Automation *Comprehensive Marketing Strategies *Market Research *Advertisement aimed at target audience *SEO, keywords, ad words, social media, calling campaigns, email campaigns, and more ☎️ If you have any questions feel free to send a message and we can set up a 15-30 minute call where we can discuss any potential projects you may need help with and identify how my skill-set will work best for you

Customer Retention
Scheduling
Customer Retention Strategy
Business Management
Appointment Scheduling
Logistics Management
Outbound Sales
Logistics Coordination
Cold Calling
Sales
Lead Generation
$30 hourly
- 5.0/5
- (4 jobs)
Online Business Management | Virtual Assistant | HR Generalist I'm Balana, I am hard working and dedicated to helping your business win. I have over 5 years experience as a sales manager and two years of assistant experience. With my Master in Human Resources Management I can help recruit, train, and retain clients or employees.

Customer Retention
Business Management
Microsoft Excel
Management Skills
Business Presentation
Presentations
Customer Feedback Documentation
Training
Customer Retention Strategy
Presentation Design
Microsoft Office
Human Resources Consulting
Customer Satisfaction
Human Resource Management
$55 hourly
- 0.0/5
- (0 jobs)
Sales Professional with 4+ years of experience and hands-on experience in sales engineering account management, product, IT, and customer development. Highly skilled at leveraging a consultative sales technique to upsell products and exceed targets. Obtained the skills and certification to present and execute POC demonstrations while understanding technical terms and translating them to non-technical terms. Established leadership skills that align teams and foster brand identity through exceptional customer service. A collaborative team player who understands the importance of fostering strong relationships, business development, and client engagement.

Customer Retention
Solution Selling
Product Knowledge
Customer Discovery
Sales Leadership
Problem Solving
Account Management
Market Research
Customer Relationship Management
Sales Consulting
Customer Engagement
Customer Onboarding
Salesforce
Demo Presentation
SaaS
$30 hourly
- 0.0/5
- (0 jobs)
Award-winning individual contributor with 10 years of client-facing experience and 5+ years in b2b SaaS customer success. Proven track record of delivering positive outcomes, effectively managing complex, strategic relationships, exceeding performance goals, and retaining and growing customer accounts. I have domain expertise in the tech, eCommerce, Consumer Packaged Goods, and Retail industries. Skilled in analyzing data and insights to drive business actions. Exception written and verbal communication skills and enjoy writing. Have a knack for doing research and developing big picture strategies.

Customer Retention
Presentations
Tutoring
Data Analysis
Branding & Marketing
Marketing Strategy
Advertising
Sales & Marketing
Customer Service
Company Research
Data Entry
Market Research
Project Management
$20 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL Professional, Self-motivated individual with and extensive career in Marketing , SUMMARY Property Management and Project Management. Twenty seven years of experience in providing professional tours, exceeding all revenue goals , targets and conducting thorough background checks. Detail-oriented individual with excellent time management and communication skills. Recognized for significantly increasing revenue. SKILLS Sales Techniques Competitive Research Cash Handling Complaints Investigation Tenant Relations Yardi, Spectra,One Site, etc, Microsoft Word, Office Strong understanding of financial investment strategies and risk management techniques Experience in Multi and single family Industry,as well as small

Customer Retention
Community Management
Sales & Marketing
$30 hourly
- 0.0/5
- (0 jobs)
SUMMARY Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Customer Retention
Customer Retention Strategy
Customer Service
Client Management
Lead Generation
Business Development
Account Management
CRM Software
Customer Relationship Management
Sales Lead Lists
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