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Hire the best Customer Retention Specialists in Montego Bay, JM

Check out Customer Retention Specialists in Montego Bay, JM with the skills you need for your next job.
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  • $30 hourly

    • 5.0/5
    • (19 jobs)
    Service is where my heart lies. Crafting experiences, igniting long-lasting relationships, and building true connections, I bring people together, build bridges and generate revenue. Sales and Marketing and Customer Service is more than a career; it's a passion that fuels me. I love what I do! With over 20 years experience in the Hospitality Industry in various capacities such as: Revenue Manager, Sales Manager, Customer Service Manager, Event Manager and Executive Manager, and over 7 years virtual experience working remotely, I have excellent time management skills, works well on own initiative, have an excellent command of the English Language (both written and oral) and superior customer service skills which often results in high customer retention rates, repeat clientele and customer loyalty. With a keen eye for, and a particular attention to detail, highly proficient with Microsoft and Google Applications, Slack, Freshdesk, Zendesk, Salesforce, Hubspot, and Asana, I am excellent at scheduling, organizing, planning, executing, following up and after sales services which are as important as lead generation. I am goal oriented, customer focused, meeting and exceeding financial goals as well as achieving high rates and levels of customer retention and increasing brand loyalty. With a hunger for learning and growth in a dynamic and changing global environment, I adapt and apply myself easily, and I am an asset to any organization.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Data Analysis
    Event Planning
    Customer Support
    Phone Communication
    Marketing Management
    Administrative Support
    Email Communication
    Sales Management
    Event Marketing
    Customer Service
    Event Management
  • $12 hourly

    • 5.0/5
    • (4 jobs)
    I have been in the BPO Industry for approximately 10 years. My experience includes working as an Appointment Setter, Lead Generator, managing inbound and outbound cold calls, Sales (Upselling & Cross selling), email marketing, live chat support and Quality Analyst. I have used multiple CRMs such as Salesforce, Cloud talk, Phone burner, hubspot etc. I am organised, I work well independently or in a group setting. My intention is to join an organisation where the learning curve is great and excellent work is appreciated.
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    B2B Lead Generation
    Virtual Assistance
    Cold Call
    Market Research
    Online Chat Support
    Scheduling
    B2C Marketing
    Telemarketing
    Sales
    Data Entry
    Customer Service
    Lead Generation
  • $8 hourly

    • 2.8/5
    • (3 jobs)
    I am very conversational, great problem solving skills, able to operate under pressure. I have been in related fields for over 7 years where I gained my experiences as a admin/virtual assistant, collections,sales and customer service expert.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Communication Etiquette
    Appointment Scheduling
    Customer Service
    Debt Collection
    Data Collection
    Sales
    Email Communication
    Cold Calling
    Scheduling
    Email Support
  • $5 hourly

    • 0.0/5
    • (1 job)
    Welcome! I am an experienced and professional Senior Customer Service Representative. I have been serving customers for over fifteen (15) years, working in a bank, a telecommunications company and as an individual contractor in various fields. I take keen interest in understanding my customers and clients, ensuring that their needs are met, they receive unflawed results and are fully satisfied with the services I extend to them. I am fully competent in my skilled areas and guarantee no regrets. Below are some areas I am experienced in:  Filling online forms, application, visa, etc.  Online surveys  Short story writing  Acting in skits/dramas  English and Patois tutoring/translation  Email verification and chat  Mystery Shopping  Virtual Assistance  Children and elderly reading corner  Flight Reservations  Test Marking
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Email
    Personal Training Session
    Survey Question
    Short Story Writing
    Typing
    Customer Experience
    Acting
    Drama
    Mystery Shopping
    Editing & Proofreading
    Customer Service
    Data Entry
    Online Chat Support
    Indexing
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE: A very highly motivated individual who always seeks to inspire others. Very creative, well rounded with experience to make a difference. I always tell myself that anybody can be a leader but once I am a leader I must be one with a difference. Hence one of the strengths of a great leader is to use the strengths of his team to compliment his weakness. That's the only way he'll build a strong team. Leaders don't create followers but create more leaders and that's my aim.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Content Writing
    Multitasking
    Sales
    Sales Management
    Customer Service Training
    Customer Engagement
    Customer Service
  • $15 hourly

    • 4.3/5
    • (21 jobs)
    Hi there! Welcome to my profile. I am Roxanne, your Top Notch VA. I have been providing customer service for 10 years in the industries of Hospitality, I.T and Education. This client review sums up my work ethics: "Excellent work and communication. Cares about every project. I highly recommend Roxanne!" These are my Key Skills: - Spanish Interpreting -Spanish Translation - Social Media Marketing - SaaS Customer Support - Customer Retention & Customer Engagement - Graphic Designing using Canva - Editing & Proofreading - Telemarketing -Technical Support ( Troubleshooting) If you choose me, you can be assured that you are getting a top notch VA as well as someone who will complete your job correctly the first time. I am looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Spanish Tutoring
    Spanish
    BPO Call Center
    Phone Communication
    Sales Leads
    Computing & Networking
    Customer Support
    Customer Engagement
    Technical Support
    Social Media Content Creation
    Social Media Marketing
    Travel & Hospitality
    Telemarketing
    Lead Generation
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I am an experienced Customer Service Representative, Debt Collector and Sales Agent with more than 10 years experience. I have worked with local and international based companies. My duties included responding to email queries, track orders and provide updates to customers, making and receiving inbound and outbound calls. I currently work on another platform making phone calls. These call include cold calls, mystery calls, appointment reminder, just to name a few of my services. I am interested in vacancies that are equivalent to my skills and experiences. I am also Fluent in English as it is my native language. I am able to work whatever time zone you have available. I look forward to hearing from you.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Lead Generation
    Administrative Support
    Cold Calling
    Customer Service
    Data Entry
    Debt Collection
    Sales
    Email Communication
    Phone Support
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    I'm a talented, expert customer service representative. I will be your primary point of contact between a company and its customers, handling inquiries, complaints, and requests by providing information and resolving issues through various communication channels like phone, email, or live chat. I essentially aim to ensure customer satisfaction. Regular communication is important to me, so let's stay in touch.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Retention Strategy
    BPO Call Center
    Phone Support
    Customer Satisfaction
    Phone Communication
    Customer Service
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