9 Best Customer Retention Specialists For Hire In Missouri

Check out Customer Retention Specialists in Missouri with the skills you need for your next job.

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$45 hourly
- 5.0/5
- (1 job)
I am an trained event manager with a background in music education. I am committed to surrounding people with opportunities for success and growth by creating events which encourage safety, trust, and respect. I spend my free time rock climbing and hiking while living on the road currently! -I am experienced in Microsoft Word, Microsoft Excel, Microsoft Power Point, PDF Conversion, and more. -I am an avid communicator! If you wish, I will keep you involved in every step of the job as I am completing it. -Experienced with most event management systems and web site development.

Customer Retention
Budget Management
Project Management
Budget Planning
Business Management
Music Theory
Customer Service
Training & Development
Music
Management Skills
Adobe Acrobat
Microsoft Word
Process Improvement
Microsoft Excel
$80 hourly
- 5.0/5
- (93 jobs)
Accomplished professional offering comprehensive consulting services for Financial Forecasting Model’s, Commercial Loan underwriting and advice, Credit Applications, Credit Policy, and Financial Statement Analysis (using UCA method). Also services for Corporate Accounts Receivable Departments, A/R Policy & Procedures, functionality, best practices, client credit approval & limits, understanding the credit risk within the portfolio, reviewing clients with high concentrations of A/R, monthly reporting, bad debt reserve analysis, and the caliber of talent within the department.

Customer Retention
Budget Management
Financial Writing
Accounts Receivable Management
Commercial Lending
Portfolio Management
Financial Modeling
Financial Analysis
Change Management
$138 hourly
- 5.0/5
- (123 jobs)
CLIENT REVIEWS - "Absolutely phenomenal Contact Center SME. I had the pleasure of working with Melissa on a number of key strategic initiatives as our company developed complex client engagement frameworks for contact center-related processes. Her expertise was so apparent that we increased her scope to assist us with developing our menu of services that would speak to decision-makers. Her background working as a senior executive overseeing contact center operations shines through. She was able to effortlessly blend her "big-thinking" strategic hat with tactical delivery. Highly highly recommend." - "Melissa is an endless source of knowledge on all aspects of call center operations and compliance. We greatly benefited from her vast experience when tackling complex use cases. She is a great professional: responsive, organized, and structured in her approach. And, importantly, a great pleasure to work with!" - "Melissa is fantastic - polished, fast, enthusiastic, accurate, detailed. I will definitely rehire her for more assignments!" - "Melissa Miller is everything and more when it comes to an outstanding freelancer! Not only did she pick up technical communication very quickly, she offered advice on how to streamline future validation/data entry. The timeline of this project was perfectly executed. I enjoyed working with her very much, and will certainly be reaching out to again in the future!" - "Highly recommend. One of, if not THE, best Upworkers I have worked with. Great work product, highly communicative, and highly responsive." - "Very competent with excellent organizational, project management, and communication skills." EXPERTISE AREAS ■ Talent Management ■ Project Management ■ Customer Experience/Quality Systems ■ AOP / P&L Management ■ Research & Competitive Analysis ■ Process Improvement / LEAN ■ Leadership Development ■ Call Center Operations PROFESSIONAL RECOGNITION  2 Time Recipient, Transformer Award, WeightWatchers International  Senior Member, American Society for Quality, February 2004 – Present  Served, NICE User Group, Board of Directors, Chief Operating Officer, 2005 – 2007  Recipient, lockline / Asurion Leadership Award, May 2002  Recipient, AT&T, Malcolm Baldrige National Quality Award, April 1997  Recipient, AT&T, Circle of Excellence Award, November 1995 Solution-focused, achievement-oriented business professional with over 20 years call center experience in leadership roles. A strong team builder and leader who enjoys the challenge of organizational transformation, people development, customer experience, and product expansion. Strong capabilities in forming and implementing innovative and creative strategies, and dedicated to the principle of continuous improvement. Able to quickly organize and develop the required rapport for success. A highly ambitious individual with excellent interpersonal skills, complemented with a dedicated and dependable work ethic.

Customer Retention
Project Management
Data Mining
Administrative Support
Leadership Development
Customer Service
Strategic Plan
Business Analysis
Process Improvement
Call Center Management
$25 hourly
- 5.0/5
- (32 jobs)
* Actively worked in agriculture for almost 3 years * Always looking to expand * 100% success rate * Customer Support Authorized to work in the US for any employer

Customer Retention
Mobile App Testing
Data Entry
Beta Testing
Review
Customer Retention Strategy
Sales
Customer Support
Typing
Smartphone
Technical Support
Text Analytics
In-App Support
Online Chat Support
Email Support
$13 hourly
- 5.0/5
- (4 jobs)
I have over ten years of inbound and outbound call center customer service, sales, telemarketing, dispatching and management experience you can see listed in my resume. I am an efficient results orientated person who is flexible enough to work with or without a script. I also will ghostwrite content for blog or product reviews. If I don't know something I have no problem researching it. I'm always looking to grow and improve in order to add value to what I do.

Customer Retention
Telemarketing
Customer Care
Upselling
Administrative Support
Business Management
Tech & IT
Sales
Business
Customer Service
Data Entry
$5 hourly
- 5.0/5
- (3 jobs)
Having 6+ years of experience under my belt, makes me confident to say that I am an expert in providing customer service via Email, SMS and Chat. I have experience with software/methods like Zendesk, Appointment Scheduling, Data Entry, Slack, Excel, etc.

Customer Retention
Zendesk
Email Support
Online Chat Support
HTML5
CSS
Technical Support
Ticketing System
Customer Service
Data Entry
$22 hourly
- 0.0/5
- (0 jobs)
PROFILE Career minded individual looking to move forward into a long-term position. Management, leadership, and training experience. Great customer service and people skills. Knowledge of computers and software. Self-motivated and dependable. Organized and detailed. Able to work well under pressure and meet deadlines.

Customer Retention
Online Chat Support
Customer Support
Product Support
Email Support
Employee Communications
Multi-Factor Authentication
GetResponse
Leadership Skills
Problem Solving
Customer Satisfaction
Customer Care
Facebook Marketplace
Virtual Assistance
Data Entry
$18 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE EXPERIENCE Customer Service and Sales expert who identifies customer needs and delivers effective solutions to problems. Committed to providing high-quality customer care to create a positive customer experience, exceeding expectations at every interaction. Personable and professional under pressure with motivated, energetic nature. Timely with extraordinary communication skills and the ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my skills and experience to

Customer Retention
Customer Experience Research
Data Entry
Customer Experience
Customer Service
Technical Support
Payment Processing
$20 hourly
- 0.0/5
- (0 jobs)
Hi! I’m Felipe García, a business administrator passionate about entrepreneurship and problem-solving. With extensive experience in managing day-to-day operations, customer service, and retention, I can help streamline administrative tasks and improve overall efficiency. I’m also a lifelong athlete, having played basketball at a competitive level, which has instilled in me a coachable attitude, discipline, and a team-oriented mindset. Key Skills: Problem Solving: Quick to analyze issues and provide effective solutions. Customer Service: Proven track record in customer retention and satisfaction. Fast Learner: Able to adapt quickly to new tasks and technologies. Organization: Skilled in managing schedules, maintaining records, and organizing workflows. Communication: Strong interpersonal skills, fluent in both English and Spanish. Why Hire Me: I bring a disciplined and coachable mindset from my years as an athlete, ensuring I can take on feedback and continually improve my performance. I excel at learning new systems quickly, making me adaptable to any administrative software or tool you use. I have strong interpersonal skills and am committed to providing excellent customer service, whether it's handling client inquiries, managing schedules, or supporting team members. Work Experience: Bookstore Assistant, St. Louis Community College (2022-2023): Managed cashier duties, processed mail orders, and handled customer inquiries efficiently, ensuring smooth daily operations. Retention Customer Service, Vivint (2021-2022): Successfully retained customers by offering solutions, addressing concerns, and resolving issues to ensure long-term customer satisfaction. Global Education Sports Representative (2020-Present): As CEO, I have overseen account management, customer relations, payment processing, and partnerships with educational institutions, families, and coaches. I am ready to bring my skills and experience to your team to help streamline your operations and provide top-notch support. Let’s work together to achieve your goals!

Customer Retention
Customer Retention Strategy
Phone Communication
Technical Support
Customer Service
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