Hire the best Customer Retention Specialists in Nevada

Check out Customer Retention Specialists in Nevada with the skills you need for your next job.
  • $30 hourly
    Thank you for checking out my profile. I am a motivated and intuitive administrative professional possessing a proven record of accomplishment in sales, client relations, customer support, key account management, and competitive government contract awards. I worked for large corporations earlier in my professional journey, but I have focused on small businesses and start-ups for the past 15 years. Here is a concise list of my professional qualities and skills: ❖ Focuses on outcomes because 'bottom line' measurements are the metrics that matter most. ❖ Proponent of change management, process improvement, and emotional intelligence. ❖ Analytical and process-oriented with in-depth knowledge of consumer and B2B business types. ❖ Expert in creating and evaluating standard operating procedures (SOPs). ❖ Expert-level testing in attention to detail. ❖ Customer experience consultant and customer support SME. ❖ Expert proofreader and experienced content and correspondence writer. My primary goal is the success of my clients. I work with the attitude of an entrepreneur, not an employee. This means I'm not looking to simply get paid. I want to see your company succeed. My rate is negotiable depending on the project.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Content Writing
    Editing & Proofreading
    Government Procurement
    Business Correspondence
    Contract Management
    Administrative Support
    Content Editing
    Customer Support
    Online Sales Management
    Management Consulting
    Voice Acting
  • $60 hourly
    Strategist • Product Manager • Senior Analyst Revenue Generation • eCommerce • Profit Maximization • Business Intelligence • Technical Analysis Drove Marketing Efficiencies • Digital Marketing Channels • Optimized Engagement • Accelerated Growth Improved Margins • Decreased Spending • Boosted Conversion Rates
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Digital Marketing
    Project Management
    Digital Strategy
    Forecasting
    Microsoft Office
    Product Management
    Customer Acquisition
    Business Strategy
    Agile Software Development
    Presentations
    Microsoft Excel
    Data Visualization
    Data Analysis
    Marketing Analytics
  • $30 hourly
    I have been working in the Customer Service industry for 17 years. I have worked in every aspect from line level employee to managing a large team. With experience in various fields such has hospitality, childcare, medical, and technology, I posses a great understanding of wide ranging customer needs. I have managed teams of various sizes ranging from 6-30 employees at one time. My experience has also been in managing major client lists that bring revenue over $1 million. During this time, I worked with companies such as Disney, Fox News, ESPN and CNN.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Experience
    Employee Training
    Technical Support
    Management Skills
    Account Management
    Customer Service
    Cross Functional Team Leadership
    Relationship Management
    Customer Support
  • $20 hourly
    Hello, I am Vevlyn Grant. I have lived in Las Vegas for 3 years. I currently reside in Summerlin. I am an Author, poet, musical talent, Case Manager, virtual assistant, publishing consultant and much much more than can fit into a biography on this site. I am originally from Fort Lauderdale. I attended Spelman College in Atlanta Gerogia where I received my degree in Psychology.. I studied abroad in Accra, Elmina, Chor Kor, and Cape Coast, Africa. I intend to utilize all my skills and talents to provide the absolute best service and client care experience.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Retention Strategy
    Food
    Budget
    Editing & Proofreading
    Administrate
    Fundraising
    Curriculum Development
    Life Science
    Publishing
    Filing
    Server
    Customer Service
    Writing Critique
    Data Entry
  • $100 hourly
    I am passionate about connecting with people. With over several years of experience in Management, my goal is to create authentic relationships that are built on trust and mutual respect. This can be achieved through personal development, teaching/mentoring, or a combination of both. I've been fortunate enough to gain valuable experience within many facets of Leadership but the most important aspect of my career has been the development of my clients in coaching 1:1 relationships. Coaching Website: karirenee.com
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Business Coaching
    Fundraising
    Customer Engagement
    Training
    KPI Metric Development
    Budget
    Life Coaching
    Leadership Skills
    Leadership Training
    Business Management
    Coaching
    Career Coaching
    Management Skills
    Community Development
  • $25 hourly
    Hello! My name is Jaren, I am a highly skilled video producer and content writer specializing in creating captivating faceless videos tailored for platforms like TikTok, Instagram Reels, and YouTube Shorts. With a keen eye for visual storytelling and a deep understanding of the power of anonymity, I excel in producing faceless videos that captivate viewers and spark curiosity. By focusing on creative techniques such as unique angles, hands-on demonstrations, and visually appealing elements, I bring your content to life in a way that stands out from the crowd. Beyond my expertise in faceless videos, I offer a range of additional services. As an experienced content writer, I have a talent for crafting engaging reviews, blogs, product descriptions, and comments that resonate with audiences. I understand the importance of persuasive and informative written content, and I strive to deliver exceptional pieces that leave a lasting impact. At Upwork, I am committed to providing top-quality services that cater to your specific requirements. Whether you're seeking one-time projects or ongoing collaborations, I am flexible in negotiating both set and recurring pricing arrangements to ensure a mutually beneficial partnership. If you're in need of a creative video producer and skilled content writer who specializes in faceless videos, I'm here to bring your ideas to life. Let's work together to create visually captivating content that leaves a lasting impression. Services: Faceless video creation for TikTok, Instagram Reels, and YouTube Shorts Unboxing and product testing videos Review writing Blog writing Product description writing Comment writing Brand Reputation for social Media Customer service emails - I also correspond with the Better Business Bureau if any reviews or complaints are filed against companies. - Willing to travel to meet with clients if they want to discuss in person or are available to talk via Zoom as well. Different services will receive different rates.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Review or Feedback Collection
    Blog Writing
    Product Review
    Brand Management
    Management Skills
    Scheduling
    Conduct Research
    Research & Development
    Trend Analysis
    Google Analytics
    Customer Retention Strategy
    Teachable
    Team Management
  • $14 hourly
    Hi, my name is Tori! I am new to freelancing and interested in enhancing my professional growth by taking part in various project opportunities. I have an extensive background, having dedicated over ten years working in a timeshare corporate office setting. Over the course of my career in the corporate industry, I have been successful in fulfilling various roles, including customer care representative, audit specialist, inventory specialist, and event coordinator. Working in customer service, I developed patience and the ability to multitask. My other positions have allowed me to become proficient in data entry and analysis, develop excellent communication skills, and apply my creative vision to multiple projects and assignments. Additionally, I am open to offers and have a flexible schedule.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Typing
    Video Transcription
    Audio Transcription
    Creative Writing
    Arts & Crafts
    Communications
    Relationship Management
    Customer Service
    Data Analysis
    Inventory Management
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    Status Reports
  • $25 hourly
    Through my years of experience, I have proven myself to be a competent team player with the capacity to manage a number of diverse customer service and support functions. My career has required strong organizational skills coupled with an in-depth analytical approach to problem management. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills, and more importantly, a passion for the best customer experience on behalf of my employer. My comprehensive knowledge of the specific tools, procedures, and resources necessary for the successful management of a large and diverse customer base has enabled me to efficiently implement strategies for large-scale customer success, support, and service. I am a highly motivated employee who is passionate about providing exceptional customer service and satisfaction. I take advantage of my excellent verbal communications and interpersonal skills to develop strong relationships for customer retention. With a background working in a variety of industries, I possess extensive knowledge of working in fast-paced environments that require critical thinking and making decisions quickly to satisfy customers’ desires. As a multidisciplinary team player, my expertise lies in the following areas: ► Customer Service with Active Listening Abilities ► Product Knowledge ► Verbal and Interpersonal Communications ► Goal Attainment My rich experience led to many accomplishments which include: ► After inheriting accounts that had been neglected, I quickly participated in follow-up measures and answered their concerns. By building trust and showing concern, they re-engaged with me to execute sales. ► Ensuring recurring business with new referrals by demonstrating a welcoming demeanor and ease in communication. ► Propelling sales by educating customers on products. ► Pre-& post-sale follow-up measures that ensure high customer satisfaction. ► High retention track record of 90-95% retention rate of 40+ customers in my last position, while at the same time onboarding another 160+ customers for the rest of the company.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Engagement
    Communication Etiquette
    Customer Support
    Customer Service
    Technical Support
    Microsoft Excel
    Customer Satisfaction
    Salesforce
    Phone Support
    English
    Online Chat Support
  • $55 hourly
    CUSTOMER-CENTRIC Operations Manager Account Manager * Area Manager * Client Manager * Operations Manager Budget Planning * Sales Forecasting * Negotiations * Talent Retention & Management
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Business Operations
    Recruiting
    Budget Proposal
    Consumer Profiling
    Forecasting
    Sales Presentation
    Resolves Conflict
    Customer Retention Strategy
    Customer Relationship Management
    SaaS
    Microsoft Power BI
    CRM Software
    Budget Management
  • $25 hourly
    Esthetician for 25+ years, Pilates Instructor for 20 years, studio manager and Spa Director. A wife for 27 years and a mother for 19. I've performed miracles in all!
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Writing
    Skin Care
    Product Review
    Word Processing
    Microsoft Word
    Retail & Consumer Goods
    Pilates
    Retail
    Scheduling
    Beauty
  • $30 hourly
    I am a Filipino-American currently living in Brazil. Professional business acumen in sales, marketing, customer service and health sectors. I aim to complete a Brigham Young University Bachelors 2024 and seek environments to build upon: * International collaborations * Data analysis * Finance and investments
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Task Coordination
    Financial Analysis
    Clerical Procedures
    Administrative Support
    Communication Skills
    Management Skills
    Problem Resolution
    Hospitality & Tourism
    Business Analysis
    Partnership & Collaborations Outreach
    Customer Service
    Market Research
    Leadership Skills
    Critical Thinking Skills
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by 5M+ businesses