Hire the best Customer Retention Specialists in Karachi, PK

Check out Customer Retention Specialists in Karachi, PK with the skills you need for your next job.
  • $50 hourly
    I am an Expert, Certified Odoo Consultant, Developer & Odoo Partner, serving clients across the globe since 2015 from Version 8. • Odoo Experience – Version 8 to Version 16 • Odoo Certification – Odoo V13 & V15 Certified • Project Delivered – 100+ • SERVICES I OFFER: • Business Process Analysis, Re-Engineering & Documentation • Add & Setup Odoo Apps • Customize Existing Apps or Develop New Customized Apps • Customize Existing Reports or Develop New Reports • Develop Microsoft Power BI Reports and dashboards for Odoo • End User Training • Routine Operational Support • METHODOLOGY: I use the following methodology for my projects to ensure Quality Delivery: • Analyze and document the Requirements in Detail • Request the Client to Review and Sign-off the Requirements Document • Prepare the Solution Design Document • Request the Client to Review and Sign-off the Solution Design • Setup a Sandbox / Test Server and a Development System • Perform the Standard Configurations • Perform the Developments (if required) • Perform Internal Testing • Conduct a User Acceptance Testing (UAT) • Request the Client to Sign-off UAT • Deploy the Solution to the Client’s Live Server or Handover the Solution to the Client • Provide Post Delivery Support I have extensive experience in the following areas! • INDUSTRIES: • Trading • Retail • E-Commerce • Manufacturing • Services • Others • HOSTING AND SERVER SETUP: • Online (Odoo Saas) • Odoo.sh • On-premise (Client’s Own Servers) • Private Cloud • TECHNOLOGY STACK: • Python • HTML • CSS • JavaScript • INTEGRATIONS: • Shopify • WordPress • Magento • CartRover • SpringSystems • IWG Warehouse • Nogin Warehouse • I can integrate any External Platform / Application / Website with Odoo using APIs. • REPORTING & ANALYTICS: • QWEB Reports • Pivot Reports • Odoo Dashboard • Microsoft Power BI Reports & Dashboards
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    Microsoft Power BI
    Multimedia Instruction
    Blockchain
    Enterprise Architecture
    TensorFlow
    Google Cloud Platform
  • $6 hourly
    About Me: I have 10 plus years of Customer Service Experience, over the Phone, Email, and Chat. I have worked with multinational companies based out of USA and UK. Started out as an Agent and grew to become an Operations manager. In my tenure I have trained agents offshore and have done Quality Audits. I will be personally working on your Gig. What you can Expect: Very professional, Courteous, First contact resolution, Dealing with difficult/irate customers, Resolving disputes, Understanding different accents, Decision making (on your approval only), Trustworthy, Reliable and Confidential (No information will be shared with anyone), Quick learner, Time management, Available 24/7 Internet, and Power backup. Noise Cancellation Headphone Ticketing System / Software Experience: Zoho CRM, Zendesk, Jira, Linnworks Order Management, SellerChamp Slack, Intercom, MS Office, G Suite. CyberSource, 3CX, ChatIQ, SnapEngage, BoldChat, Confluence, Tawk.to, ApexChat PayPal, Checkout, Amazon, eBay, Etsy, Shopify Gorgias (Support Agent Power User Shopify Certified), ReturnGo, ShipMonk, Gumtree, Monday, Reamaze, CallRail, ServiceM8 Business Size Experience: Startup, Small (10-99 employees), Fortune 500 Customer Experience Services: Auditing Calls/Emails/Chats for Quality Assurance, Chat Support, Inbound Inquiries, Call Support, Customer Feedback Documentation, Team Management, KPI Metric Development, E-Commerce Management, Product Onboarding, Order Processing, Email Support Industry Experience: Consumer Goods, Automotive, Education, Real Estate, Telecom
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    Quality Audit
    Adobe Lightroom
    Intercom
    Customer Support
    Gorgias
    Customer Service
    Online Chat Support
    Shopify
    Zendesk
    Phone Support
    Email Support
    Jira
    Order Processing
    Ecommerce Support
  • $15 hourly
    I am an enthusiastic professional eager to contribute my expertise to the freelance community on Upwork. My specialties include e-commerce management, chat support, call support, data entry, and administrative assistance. Over the course of my career, I have refined my communication skills and gained a thorough understanding of customer service principles. I excel in managing e-commerce operations such as product listing, inventory management, and order fulfillment. Additionally, I possess extensive experience in providing chat and call support, as well as proficiently handling data entry and administrative duties. My ability to quickly grasp new systems and software, coupled with a strong work ethic, ensures timely and high-quality deliverables within budget constraints. I am confident that my diverse skill set makes me an ideal candidate for projects related to customer service, e-commerce management, data entry, administrative assistance, and beyond. I am available to commence work immediately and enthusiastic about tackling new endeavors on Upwork. Please feel free to reach out if you have any inquiries or wish to discuss your project further.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Satisfaction
    Outbound Call
    Cold Calling
    Customer Onboarding
    Customer Service
    Email Support
    Online Chat Support
    Shopping Chatbot
    LiveAgent
    Customer Support
    HubSpot
    Zoho CRM
    Trello
    Zendesk
  • $7 hourly
    I'm a hard worker & a great team player with an excellent track record & I'm proven to derive results by always giving my job 100%. I'm looking for a part-time/full-time work-from-home customer support position where I can polish my skills & become a customer support professional. My expertise are in the following areas: MS Office - Word, Excel, Power Point Internet Research Email Handling Customer Support Virtual Assistance Telephone Handling Document Handling Telemarketing
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    Marketing Communications
    Customer Relationship Management
    Creative Writing
    Time Management
    Microsoft Office
    Email Support
    Phone Support
    English
    B2B Marketing
    Email Communication
    Customer Service
    Cold Calling
  • $10 hourly
    💥 Sales & Customer Support Powerhouse: Proven Success for Leading Brands I'm not your average rep. I'm a seasoned sales and customer support professional with a proven track record of turning prospects into loyal customers and frustrated callers into raving fans. 💥 Leading brands trust me to deliver: I've honed my skills under the demanding expectations of Walmart, Rogers, Bell, and Tellus. I understand what it takes to exceed expectations and consistently deliver results. My expertise: Sales mastery: I uncover needs, craft compelling proposals, and close deals with finesse. Imagine a trusted advisor, not a pushy salesperson. Customer support champion: I defuse frustration, solve problems quickly, and leave lasting positive impressions. Think empathetic problem-solver, not robotic script reader. Communication chameleon: Phone, email, chat? I adapt to any platform and speak the language of your customers. No challenge too big or small. Multitasking marvel: I juggle inquiries seamlessly, ensuring everyone feels valued and heard. Think organized efficiency, not chaotic mess. But I offer more than just skills: Team player: I integrate seamlessly, share knowledge, and collaborate for your collective success. Imagine a supportive teammate, not a lone ranger. Data enthusiast: I track trends, analyze interactions, and provide insights that fuel better decisions. Think data-driven strategist, not an intuition-based guesser. Learning sponge: I'm constantly absorbing new knowledge, ensuring my expertise stays sharp. Think growth-minded learner, not a stagnant know-it-all. Hiring me is an investment in customer-centric growth: Boosted sales: I convert more qualified leads with my persuasive yet consultative approach. Imagine overflowing pipelines, not stalled opportunities. Elevated customer satisfaction: Happy customers mean repeat business and positive word-of-mouth. Imagine a loyal customer base, not a revolving door of complaints. Streamlined operations: I handle sales and support efficiently, freeing you to focus on bigger things. Imagine a well-oiled machine, not a chaotic mess. Ready to unleash customer magic in your business? Contact me today. Let's build something amazing together. #RealEstate #LeadGen #ColdCalling
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    Cold Calling
    Outbound Sales
    Appointment Setting
    Sales
    Customer Satisfaction
    Conversational Fluency
    Customer Service
    Customer Care
    Telemarketing
    Sales & Marketing
    Community Guidelines
    Customer Engagement
    Customer Support
    English
  • $5 hourly
    I'm Bilal, a Sales professional specializing in cold calling, sales training, and Customer Retention. 💯 100% Job Success Score |⭐⭐⭐⭐⭐ 5-Star Ratings With the experience, I gained while working for Real estate, Telecom, and Pharma firms, I've grown into a fearless Sales caller & and eager to capitalize on any opportunity. With a proven track record at Pharma Planet Labs, I was responsible for generating new leads and closing sales. I achieved a 100% success rate in meeting my sales goals. I also developed and implemented a training program for new sales representatives, which resulted in a 20% increase in sales. Moreover, I am familiar with a variety of sales tools and technologies, including CRM platforms, call management tools, and office productivity tools. I am confident that I can use my skills and experience to help you achieve your sales goals. In conclusion, I am a high-performing and results-driven sales professional. If you are interested, please let's connect for more discussion Thank you
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    Team Training
    Customer Satisfaction
    Price & Quote Negotiation
    Phone Communication
    BPO Call Center
    Sales Call
    Customer Relationship Management
    Cold Calling
    Customer Service Training
    Customer Support
    Customer Service
    Appointment Scheduling
    Telemarketing
    Lead Generation
  • $5 hourly
    If you’re looking for someone highly rated, fast, reliable, easy to work with and who treats your work as their own and does it with passion for your Customers needs, look no further, I have 2+ years of experience as a Customer Support Expert and my expert services are available for fair rates as I believe in helping my clients solve problems instead of becoming a burden for them. Testimonials (⭐️⭐️⭐️⭐️⭐️) “Your writing is clear and effective. Nice to see - Read.” “Thank you Hashir - good to see you following up with the clients and trying other routes to connect us for meetings and forward movement.” - Cris Angel (Upwork Client) - Email, Phone and Chat Support. My experience: - 1 month contractual job on Upwork - cold calling prospective clients in the Seattle-area. - 6 months as a Customer Support Representative for Walmart’s e-commerce website. - 1.5 years of experience as Senior Customer Supporting Representative and Sales Support along with being a retention specialist for services like Amazon eBooks, Audiobooks, Websites, Marketing. Tools: - Verizon - Citrix - RingCentral - Trello - Teamwork - 360ProjectManager - TextNow and many more.
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    Sales Call
    Customer Retention Strategy
    Product Support
    Product Knowledge
    Trello
    Customer Service
    Customer Support
    Customer Acquisition
    Customer Satisfaction
    Online Chat Support
    Phone Support
    Urdu
    English
    Email Support
  • $10 hourly
    "Man your flow is amazing and the style you're following for each player giving it perfection" That's what one of my client have to say about my youtube scripts and I'm sure you'll be my next. See, you know how hard it is to keep the audience engaged and balancing the retention rate of each video. Just one point! One point is what it takes for audience to leave your videos. Hence ruining all your process. But no worries. I've got you! I've breakdown all popular channels scriptwriting style I'm sure I can help you in saving your drowning channel. With the years of experience in my hand especially in YouTube script writing, I've got the secret sauce. No that's not the generic one, this sauce is different from others... That's what most of Big channel's are using for the success. Be it MagnatesMedia, KickFlix, Hoopflix or Fern. That's what specifically raining big money to my client's pockets. And if your concern is good story then I've got your back here too. My copywriting skills can be cherry on the top for it. And of course the grasp I've got in each niche of YouTube scriptwriting would surely amaze you. I've worked in the niches with good CPM and RPM like 🥊MMA ⚽️ Football 🤼‍♀️ WWE 👔 Businesse Documentaries 👨‍🚀 Space & Technology 💸 Money Making 🔍 True Crime Documentaries 💰 Luxury Niche And many more.... Means, In my youtube scripts you'll get the blend of all of the popular channel styles, whether it's commentary one, chronlogical one or documentary one. I'm telling you with me you can get 60-70% retention, it's my absolute guarantee! So, with your Vision, My Mastery combined, Let's Create Magic Together for your YouTube scripts! Inbox me now.....
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    Script Revision
    SEO Writing
    Landing Page
    Content Writing
    Blog Writing
    Article Writing
    Email Copywriting
    Copywriting
    YouTube Video
    Script
    YouTube
    Scriptwriting
  • $50 hourly
    Data Driven, with a passion for Analytics, Growth, Marketing and designing exceptional customer experience. Highly Experienced in App onsite management, merchandising and growth hacking.
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    UI/UX Prototyping
    Email Campaign
    Conversion Rate Optimization
    Brand Consulting
    Mixpanel
    Campaign Management
    Ecommerce
    Funnel Chart
    Loyalty Marketing
    Customer Retention Strategy
    CRM Automation
    Google Analytics 4
  • $8 hourly
    My goal is to put into practice my skills and abilities gathered from office setting experiences while being in service to others and constantly attempting to excel each performance to give client satisfaction in terms of production and be able to work in a productive yet comfortable working environment of which the work involves appointment setting, sales, lead generations, surveys and other fields related to my expertise and experience. I have good experience in various campaigns which include sales, appointment setting, customer phone support, lead generation, All kind of research, call verification, back office work and travel reservations and other accounts in both call center office and home-based settings. My core competency lies in my ability to absorb new information fast, allowing me to complete tasks that are of my field of experience as well as applying them to my assigned work
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    Cold Calling
    Email Communication
    Microsoft Excel
    Customer Support
    Customer Service
    Social Media Management
    Social Media Marketing
    Telemarketing
  • $8 hourly
    My strengths lie in my exceptional communication and customer service abilities, which enable me to respond to customer inquiries promptly and accurately through various communication channels such as phone, email, or chat. In addition, I possess the skill of identifying customer needs and assisting them with utilizing specific product features. Furthermore, I have experience in analyzing and reporting product malfunctions. I am a hardworking and punctual individual who always strives to learn and improve. As a member of our company, we offer a one-stop solution for our clients.
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    Lead Generation
    Dispatch & Tracking Solutions LETS
    Sales
    Scheduling
    Data Entry
    Customer Satisfaction
    Time Management
    Chat & Messaging Software
    Email Communication
    Customer Support
    Payment Processing
    Online Chat Support
    Order Tracking
    Email Support
  • $70 hourly
    I am a results-driven and highly motivated Business Development Executive with a proven track record of driving revenue growth and expanding market reach for companies across diverse industries. With experience in business development, I possess a deep understanding of the strategies and tactics required to identify and seize new opportunities. My expertise encompasses: 1. Market Analysis and Research 2. Sales Strategy and Execution 3. Client Relationship Management 4. Lead Generation 5. Negotiation and Deal Closing 6. Networking and Partnerships 7. Data-Driven Decision Making My objective is to work closely with your team to accelerate your business growth, create new revenue streams, and establish a strong market presence. I am committed to delivering measurable results and exceeding expectations. If you're looking for a dedicated and proactive Business Development Executive to help your company thrive, please get in touch. Let's discuss how I can contribute to your success.
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    Growth Analytics
    Decision Making
    Business Development
    Computer Basics
    Bookkeeping
    Data Sheet Writing
    Letterhead Design
  • $8 hourly
    As a seasoned customer service manager, I bring a unique blend of strong leadership, exceptional interpersonal skills, and a deep commitment to delivering outstanding customer experiences. With a diverse background in managing customer service teams across various industries, I have consistently demonstrated a keen ability to drive customer satisfaction and retention while optimizing operational efficiency. My approach to customer service is rooted in a genuine passion for understanding and exceeding customer expectations. By fostering a customer-centric culture within my teams, I have consistently achieved high customer satisfaction ratings and received positive feedback for my ability to resolve complex issues with empathy and efficiency. Throughout my career, I have successfully built and mentored high-performing teams, nurturing a collaborative and inclusive environment where individuals can thrive and contribute their best. I have a proven track record of developing and implementing innovative customer service strategies that enhance overall customer experience, streamline processes, and drive revenue growth. In addition to my strong leadership skills, I possess excellent problem-solving abilities and a keen attention to detail, allowing me to identify opportunities for improvement and implement effective solutions. I am adept at analyzing data and leveraging customer insights to inform decision-making, resulting in optimized workflows and increased customer satisfaction. With a strong focus on continuous improvement, I actively seek out opportunities to enhance customer service operations through the adoption of emerging technologies and industry best practices. I am adept at implementing customer service software and tools, leveraging their capabilities to improve response times, automate processes, and enhance overall efficiency. Overall, my extensive experience as a customer service manager has equipped me with the skills and expertise to effectively lead teams, drive customer satisfaction, and achieve organizational goals. I am dedicated, adaptable, and thrive in dynamic environments, consistently delivering exceptional results while maintaining a customer-first approach.
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    Administrative Support
    Business Development
    Sales
    Microsoft Excel
    Coaching
    Leadership Skills
    Lead Generation
    Virtual Assistance
    Cold Calling
    Customer Service
    Customer Onboarding
    Customer Engagement
    Customer Experience
    Team Management
  • $5 hourly
    Zoho Customer Support Specialist (6+ Years) Expert Service | Multi-Channel Support | Zoho Master I'm a highly motivated Customer Support Specialist with over 6 years of experience providing exceptional service across all channels. I possess in-depth knowledge of Zoho, allowing me to streamline customer interactions, maintain accurate records, and efficiently manage support tickets. My meticulous attention to detail and strong communication skills ensure I can effectively address client inquiries, complaints, and escalations. I excel in email, chat, and phone support, consistently delivering prompt responses and maintaining high customer satisfaction. Looking to leverage my Zoho expertise and proven customer support track record to elevate your client experience. Let's discuss your project requirements! Confident and committed to delivering exceptional results.
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    Email Support
    Phone Support
    Online Chat Support
    Virtual Assistance
    CRM Automation
    Customer Engagement
    Customer Care
    Customer Support
  • $10 hourly
    I am a good listener giving advice and suggestions to people. I talk to aged, lonesome and tired people feeling life very tough main boring. I can hear their life achievements, their stories , struggles, their Past work and time which they are missing. I might a your good companion. A sincere and trustworthy Person. Hope you will enjoy while talking me and will forget your pain. Surely
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    Customer Satisfaction
    Customer Experience
    Customer Discovery
    Customer Service
    Customer Support
    Customer Portal
    Customer Service Training
    Customer Service Chatbot
  • $10 hourly
    I specialize in business strategy and have a track record of helping businesses pivot and diversify in response to changing market conditions. Effective communication is what wins paying customers and that is where I come in. Skilled in good communication, planning and execution, while knowing what to say and when to say it, enables me to drive results that lead to sustainable, profitable growth. Committed to delivering exceptional results and providing value to my clients, I look forward to connecting with you to explore how I can help your business thrive. - Customer Service - Conflict Resolution - Customer Support - Team Management
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    Customer Support Plugin
    Customer Satisfaction
    Customer Onboarding
    Customer Experience
    Customer Engagement
    Customer Development
    Customer Care
    Customer Acquisition
    Customer Relationship Management
    Customer Service
    Customer Support
    Email Support
  • $3 hourly
    Digital Nomad who is enthusiastic about providing services to clients related to building their brand. Specialized in making sales via calls, SMS, and emails always try to upsell and maintain healthy relationships with clients.
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    Blockchain
    Phone Communication
    BPO Call Center
    Cold Calling
    Outbound Call
    Real Estate Cold Calling
    Customer Support
    Sales Development
    Sales Call
    Customer Experience
    Customer Satisfaction Research
    Customer Onboarding
    Customer Care
    Customer Service
  • $7 hourly
    I bring extensive expertise as a seasoned business professional, having accumulated years of valuable experience in various areas such as Lead Generation, Appointment Setting, Key Account Management, Customer Retention, Executive Support, Business Development, and B2B Sales. My primary focus is on leveraging my passion to deliver exceptional client experiences. I am committed to serving my clients with integrity, offering tailored solutions that foster enduring and fruitful business relationships. My Areas of Expertise: -Utilizing Linked Sales Navigator, Leads Gorilla, Appolo.io, Snov.io Business Directories, B2B Portals, and various free and paid sources for Lead Generation -Conducting Appointment Setting -Engaging in B2B Sales/B2B Marketplace activities -Managing Key Accounts -Providing Virtual Assistance -Arranging Meetings via Zoom/Skype/Meet -Offering Email/Chat/Call Support -Working with CRM systems I have hands-on experience with several applications and software tools while working for my clients, including: -Slack -Pipe Drive -Notion -CRMs such as Bitrix 24, HubSpot, Zoho -LinkedIn Sales Navigator -Google Drive -Just Call or similar calling assistance tools If you seek a goal-driven professional, I'm here to deliver results you can rely on. I suggest we schedule a brief meeting to delve deeper into this.
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    Online Sales Management
    B2B Marketing
    Customer Support
    Sales Consulting
    Customer Service
    Customer Relationship Management
    Key Account Management
    Customer Acquisition Strategy
    Sales
    Customer Onboarding
    Lead Generation
  • $6 hourly
    I have been working Customer Support/Service industry for the last four years. I am committed to helping clients to drive the best results and exceed sales. I am a sales-oriented professional with expertise in ; ✔️ Customer Retention, Telesales ✔️ Cold Calling, (Inbound/outbound), ✔️ Customer Support(Chat, Email), ✔️Data Entry. ✔️Admin Support I have just completed my contract (lasted for four years) with ICM JAPAN (used car exporter) as Sales Representative. Extensively learned and applied strategies that lead to success during this long tenure. I would be happy to become a part of your project, together we can achieve success and continue to prosper.
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    Virtual Assistance
    Sales
    Cold Calling
    Customer Service
    Online Chat Support
    Email Support
    Customer Support
    Data Entry
  • $8 hourly
    ACCOUNT MANAGER PROFESSIONAL HIGHLIGHTS An Account Manager with specialization in client management, retention, project management, and monthly reporting Project Management Tools Handling clients based in US/UK/Middle east and Australia
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    Content Writing
    Campaign Management
    Communication Strategy
    Canva
    Customer Relationship Management
    Presentations
    Problem Solving
    Email Marketing Strategy
  • $5 hourly
    A seasoned Customer Support Specialist who takes pleasure in engaging with people, assisting them, and delivering long-term solutions to your clientele. Previously as a Billing Executive my role revolved around managing the billing process, ensuring accurate and timely invoicing, and maintaining strong relationships with clients to ensure smooth payment transactions. Furthermore, I have successfully managed high volumes of data while maintaining a remarkable level of accuracy. I specialise in utilising data entry software and spreadsheet programs to expedite workflows and reduce errors.
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    Team Building
    Project Management
    Data Entry
    Critical Thinking Skills
    Microsoft Excel
    Accounts Receivable
    Medical Billing
    Taxation
    Business Management
    Technical Support
    Phone Communication
    Management Skills
    Customer Service
  • $5 hourly
    I possess years of experience in Customer Service and Sales, demonstrating a strong motivation, quick learning ability, and a keen focus on tasks. I excel in establishing routines and processes, leveraging my extensive background in hospitality and sales to cultivate exceptional customer service skills and rapport. With unwavering dedication, I approach every task with a commitment to excellence. My communication skills extend to professional and positive phone etiquette, adept email support, and proficient handling of tickets and phone queries. I prioritize understanding customer needs to ensure satisfaction, adept at transforming negative experiences into positive outcomes through empathy, patience, and effective time management. In addition to customer support, I offer a diverse range of Administrative Services encompassing data entry, transcription, internet research, email correspondence, and social media marketing. Proficient in Microsoft Word, Excel, Google Docs, Google Calendar, Google Spreadsheet, and desktop applications, I am open to expanding my knowledge to better serve customers. Whether for short or long-term commitments, I guarantee the delivery of high-quality, prompt, and accurate services, driven by a dedication to exceeding expectations.
    vsuc_fltilesrefresh_TrophyIcon Customer Retention
    Customer Experience
    Customer Satisfaction
    Training
    Team Management
    Cold Calling
    Microsoft Excel
    Microsoft Word
    Project Management
    Vendor Management
    Client Management
    Virtual Assistance
    Customer Service
    Quality Assurance
    Subtitles
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