14 Best Customer Retention Specialists For Hire In Tennessee

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$100 hourly
- 5.0/5
- (11 jobs)
👩🏻‍💻 𝐎𝐧𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐥𝐚𝐫𝐠𝐞𝐬𝐭 𝐡𝐢𝐫𝐢𝐧𝐠 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 (𝐚𝐭 $𝟖𝟗𝟎,𝟎𝟎𝟎,𝟎𝟎𝟎 𝐢𝐧 𝐚𝐧𝐧𝐮𝐚𝐥 𝐫𝐞𝐯𝐞𝐧𝐮𝐞) 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞𝐝 𝐭𝐡𝐞𝐢𝐫 𝐮𝐩𝐬𝐞𝐥𝐥 𝐫𝐚𝐭𝐞 𝐛𝐲 𝐨𝐯𝐞𝐫 𝟕%. 🕺🏼𝐀 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐂𝐨𝐮𝐧𝐭𝐞𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐝𝐝𝐞𝐝 𝐚𝐧 𝐞𝐱𝐭𝐫𝐚 $𝟐𝟏𝐤 𝐢𝐧 𝐫𝐞𝐜𝐮𝐫𝐫𝐢𝐧𝐠 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐢𝐧 𝐥𝐞𝐬𝐬 𝐭𝐡𝐚𝐧 𝟏 𝐦𝐨𝐧𝐭𝐡 🧠 𝐀 𝐦𝐞𝐧𝐭𝐚𝐥 𝐰𝐞𝐥𝐥𝐧𝐞𝐬𝐬 𝐜𝐨𝐚𝐜𝐡 𝐜𝐥𝐨𝐬𝐞𝐬 $𝟔𝟐𝐤 𝐢𝐧 𝟏𝟐 𝐝𝐚𝐲𝐬 𝐟𝐫𝐨𝐦 𝐚 𝟓,𝟎𝟎𝟎 𝐩𝐞𝐫𝐬𝐨𝐧 𝐞𝐦𝐚𝐢𝐥 𝐥𝐢𝐬𝐭..𝐚𝐧𝐝 𝐬𝐨 𝐭𝐡𝐞 𝐥𝐢𝐬𝐭 𝐠𝐨𝐞𝐬 𝐨𝐧. How-do Upwork Employer! My name is Kalene Caravella. I took my love for writing music and turned it into a passion for writing email copy, with millions added in ARR for my clients since 2020. I've been personally trained and vetted by some of the best in the direct response marketing space, including Troy Ericson, Chris Orzechowski, and Sean Anthony. And now? I'm ready to help you. At least, that's what future me is telling me since present you is currently scrolling through my profile 😉 Not like I'm tracking your movement through the interwebs or anything...because that would be a COMPLETE invasion of privacy, right? Right! Now then, onto the portion of my profile where I walk you through how I can help you 𝐛𝐞𝐭𝐭𝐞𝐫 and 𝐟𝐚𝐬𝐭𝐞𝐫 than any of these other ‘Email Ninja Noobs’ 🙄 on this platform: 🔮 Lead Capture - If you're driving any amount of traffic to your website - especially if you're paying for it - you need to have a way to follow-up with the folks who leave your website without buying anything from you. One of my clients has converted over 40% of his site visitors into new subscribers since setting up a simple lead capture on his Helicopter Tours website. Now he's booking over 200 rides per week consistently. Coincidence? I think not. 🔮 Automated Email Follow-up - So now you've just captured up to 40% more of your site visitors and you're likely thinking "OK cool...now what?" Now? We hit 'em where the sun don't shine! Just kidding. It's a lot less graphic than that. Together, we'll craft an automated follow-up sequence that not only convinces your new subscribers to buy...but why they should buy from you right now. We'll dig into their pains, problems, and deepest desires. And use your brand story as the catalyst for building the kind of relationships that last a lifetime. Making you the #1 draft pick in your industry every. single. season. 🔮 Email Campaigns - Ah good! So now we've made some new friends. Fantastic. Looks like you won't be last pick in gym class again. This is good. This is also where a lot of businesses stuff it up. And they end up treating their new customers like a May-December fling. If you want to keep your customers coming back for more, you can't just stop the moment the heat wears off. You've got to work to 𝐬𝐭𝐚𝐲 𝐭𝐨𝐩 𝐨𝐟 𝐦𝐢𝐧𝐝. Because odds are, they're already shopping around for better, faster alternatives. Or maybe they think you can only help them with one problem. This is where the fun really begins. If you sell multiple products that each solve a different problem, we can follow-up with fun-to-read, daily email campaigns to see if our new friends need help with something else. And keep on coming back for more. But that's just scratching the surface. There's a whole HECK of a lot we can do once we start getting some data in. Which I'd be happy to talk through, if you've got 20 minutes free this week. If you do, the next step would be to 'Invite' me to apply for your gig or shoot me a DM so we can coordinate a time to chat. This isn't a Sales Call or a 'Discovery Call' (blehck). Just 30-minute get-to-know-you/get-to-know-me chat about how I can help you make a freak ton of money in 2024. So if that sounds good to you, shoot me a DM asap before your competitors eat your lunch. Here’s what one of my recent clients had to say about working together: ❝ Kalene helped me optimize my email marketing strategy and immediately create an asset that has generated over $10k in business with under 750 contacts. The automated systems she put in place will pay dividends for my business for years to come. I highly recommend her work❞ 🗣 Dustin R. - Owner - Simple Success Coaching 🗣

Customer Retention
Sales Funnel
Sales Funnel Builder
Retargeting
Migration
Email Deliverability
Klaviyo
Lead Nurturing
Audience Segmentation & Targeting
ActiveCampaign
Email Copywriting
Email Marketing
Marketing Automation
Email Campaign Setup
Email Marketing Strategy
$20 hourly
- 4.8/5
- (15 jobs)
No one raves about average. So are you ready to make your business start turning heads for the right reasons? Then, it's time we had a talk. How I can help you: -business process creation/improvement -business apps -employee engagement -SOPs, operations manuals, training guides, etc -customer service improvement -customer relationship marketing What you need to do: -contact me But, don't take my word for it. "Sydney is a superstar!! She accomplished everything she sad she would plus more!!! Will definitely use her service again!" - Christian, Spin Juice House "Great comm, fast tracked a lot of what our initial thinking, now working on another project for us." - Gus, Bridgingworx "Super job! Thank you for going above and beyond! Highly highly recommended!!" - Brent, Digital Agents United

Customer Retention
Hospitality & Tourism
Customer Service
Inventory Management
Customer Experience
Cost Control
Training & Development
Accounts Receivable Management
Marketing Strategy
Sales & Marketing
$75 hourly
- 0.0/5
- (0 jobs)
Senior Marketing and Communications Manager with over fifteen years of experience in branding and campaign development and execution.

Customer Retention
Shopify
Branding
Marketing
Blog
Branding & Marketing
Freelance Marketing
Ecommerce
Marketing Automation
Marketing Strategy
Content Marketing
Email Marketing
$125 hourly
- 0.0/5
- (0 jobs)
With extensive experience as a Senior Marketing Manager and Business Development Specialist, I bring a strategic approach to brand growth and effective marketing strategies. My expertise spans across brand development, digital marketing, and managing cross-functional teams, with a proven track record of significantly increasing email lists and social media followings. I am passionate about working with young brands and boutique retail spaces, where my skills in customer retention and loyalty can truly shine. I have a successful history of building strong brand partnerships and creating impactful marketing campaigns that engage and convert. If you need someone to refine your brand voice, craft compelling marketing strategies, or boost customer loyalty, I’m here to provide tailored solutions that drive results and align with your business goals.

Customer Retention
Loyalty Marketing
Customer Experience
Email Marketing Strategy
Marketing Operations & Workflow
Retail & Consumer Goods
Influencer Marketing
Customer Acquisition
Brand Consulting
Brand Strategy
Digital Marketing
Brand Identity
Brand Development
$12 hourly
- 0.0/5
- (0 jobs)
Enhance your customer experience with a customer service specialist with proven expertise, committed to delivering exceptional support to your clients. My focus lies in efficiently handling multiple customer inquiries, swiftly resolving issues, and ensuring top-notch customer satisfaction. With unwavering integrity, I am ready to contribute to your team’s success.

Customer Retention
Communication Skills
Scheduling
Problem Solving
Active Listening
Email Support
Administrative Support
Virtual Assistance
Customer Service
Customer Satisfaction
Incident Management
Phone Support
$60 hourly
- 0.0/5
- (0 jobs)
I can provide support in many data entry, document creation, translation, and virtual assistant situations. Professional, prompt, dependable, all with a fast turn around time!

Customer Retention
Communications
Email Communication
Community Outreach
Customer Service
Microsoft Office
Accounts Payable Management
Bank Reconciliation
Payroll Reconciliation
Typing
Documentation
Writing
Payroll Accounting
Document Conversion
Translation
$20 hourly
- 0.0/5
- (0 jobs)
A self-motivated leader who strives to constantly improve in knowledge and efficiency. I am looking for something I can excel at and be passionate about while still being able to enjoy my life.

Customer Retention
Business Management
Management Skills
Smartphone
Business Presentation
Customer Retention Strategy
Administrate
Business
Recruiting
Customer Service
Time Management
$30 hourly
- 5.0/5
- (2 jobs)
Pleasure to meet you! My name is Jason Nelson and I am happily married to the love of my life. We have three amazing children. My employment experience spans many genres. This is not a reflection of blown opportunities. Rather, it is me finding my path in life, that works for the benefit of myself, but more importantly, my family. Work style: Reliability - Expert October 2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Expert Work style: Reliability - Expert October 2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Expert Delivery driver - Expert February 2022 Interpreting instructions or signs and solving problems Full results: Highly Proficient Customer Service-Expert February 2022 Demonstrates knowledge of critical skills pertaining to customer satisfaction Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Customer Retention
Data Entry
Cooking
Baking
Food
iOS
Computer
Network Engineering
Food Pattern
Computing & Networking
Customer Service
Customer Satisfaction
Customer Feedback Documentation
Online Chat Support
$20 hourly
- 0.0/5
- (0 jobs)
Dedicated employee striving to provide quality care for exceptional customer service. Proven ability to establish and maintain excellent communication and relationships with clients while remaining professional and tactful. Adept in general accounting and finance transactions. Dedicated to identifying needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry.

Customer Retention
Executive Support
Accounts Receivable
Accounts Payable
Virtual Assistance
Professional Tone
Typing
Personal Budgeting
Personal Finance
Customer Service
Bank Reconciliation
Insurance
$15 hourly
- 0.0/5
- (0 jobs)
I am a very hard worker. I have an amazing work ethic and am capable to do just about any job that needs to be done.

Customer Retention
Communication Skills
Receptionist Skills
Management Skills
Computer Skills
Clerical Skills
Multitasking
Loan Processing
Loan Approval
Retail Merchandising
Retail Design
Customer Service
Customer Engagement
Customer Care
Food & Beverage
$20 hourly
- 0.0/5
- (0 jobs)
A professional level position in customer service known for a positive attitude, high energy, adaptability, hard work and teamwork. Possess excellent experience and understanding of call center functions due to being highly committed and detail-oriented.

Customer Retention
Microsoft Excel
Communication Skills
Multitasking
Microsoft Word
Time Management
Writing
Scheduling
SQL
Client Management
$10 hourly
- 0.0/5
- (0 jobs)
* PROFESSIONAL SUMMARY Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Advanced troubleshooting and computer proficiency to not only help close sales, but support customer issues in the future.

Customer Retention
Sales Presentation
Desktop Application
Computer Science
System Maintenance
Resolves Conflict
Customer Service
Phone Communication
Science
Computer
Sales
Outbound Sales
Retail Sales Management
Tech & IT
Retail & Consumer Goods
$18 hourly
- 0.0/5
- (0 jobs)
Excellent Customer Service Skills Customer Retention Typist Data Entry Call center experience Strong Chat & Email experience

Customer Retention
Customer Engagement
Customer Retention Strategy
Sales
Customer Satisfaction
Customer Development
Problem Resolution
Problem Solving
$18 hourly
- 0.0/5
- (0 jobs)
Willing to relocate: Anywhere Authorized to work in the US for any employer Skills * Kitchen management * Cooking * Food handling * Kitchen experience * Cleaning * Food preparation * Packaging * Restaurant experience * Management * Time management * Sales * Leadership * Food Safety * Retail Sales * Serving Experience * Cashiering * Commercial Cleaning * Guest Services * Supervising Experience * Caregiving * Home Care * Customer service * Upselling * Sales management * Customer service * Leadership * Sales * Guest services * Food handling * Driving * Retail sales * Supervising experience * Serving * Cash register * Upselling * Kitchen management * Restaurant experience * Cooking * Front desk * Cash handling * Windows * Hotel experience * Hospitality * Cleaning * Time management * Detailing * Communication skills * Typing * Children * Infant care * Computer skills * Computer literacy * Phone etiquette * Organizational skills

Customer Retention
Customer Relationship Management
Phone Support
Scheduling
Microsoft Office
Technical Support
Server
Technical Project Management
Phone Communication
Customer Service
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