27 Best Customer Retention Specialists For Hire In Texas

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$25 hourly
- 5.0/5
- (6 jobs)
Over 23 years working in customer service, collections both as a customer service rep and managing a call center. I have trained both customer service and collections professionals to enhance their abilities and success to ultimately create a wonderful customer experience.

Customer Retention
Price & Quote Negotiation
Telemarketing
Cold Calling
Account Management
Customer Development
Relationship Management
Customer Service
Management Skills
Debt Collection
Call Center Management
Phone Support
$35 hourly
- 4.9/5
- (4 jobs)
Efficient and a problem solver, empathetic and follow up on issues to ensure it is adequately resolved and above all customer satisfaction is the key. Proficient in Microsoft Office, Online chat with customers to resolve problems, Working with customers online and via phone.

Customer Retention
IT Support
Management Skills
Web Design
Administrative Support
Data Entry
Customer Support
Customer Service
Microsoft Office
Customer Experience
Email Support
Online Chat Support
Social Media Management
$200 hourly
- 5.0/5
- (4 jobs)
Client Success Executive. ROI and Customer Health Maximizer. Strategic Leader. Expert Level Expertise includes: • Develop people and teams • Create and edit resumes for professionals and executives • Develop go to market strategies • Develop Client Success and Client Experience focused organizations • Build Revenue Operations, Sales Operations, Customer Operations, and CX Operations • Optimize and Improve your business • Create and hone business and data strategies • Develop a solid, actionable business plan • Plan large-scale company-wide initiatives • Conduct change management training • Facilitate Agile/Scrum Digital Transformation • Select and Track critical business-driven KPI metrics

Customer Retention
Analytics Dashboard
Analytics
Operational Plan
Strategy
Management Consulting
Market Analysis
Growth Hacking
Process Optimization
Customer Acquisition
Market Research
$50 hourly
- 4.9/5
- (7 jobs)
🚀 Are you ready to unlock the full potential of your email list to drive customer loyalty, retention, and revenue growth? With a keen eye for data analysis and a passion for crafting personalized campaigns based on that data, I'm here to optimize your customer experience and deliver exceptional results. 🌟 About Me I'm a dedicated email and data nerd who thrives on challenges. My journey began as a quality assurance analyst with a dream to be a writer. Recognizing the untapped potential to combine insights from Quality Assurance calls and email marketing - and the necessity to gamify my life to keep that sweet, sweet dopamine coming in - My new focus was born. 🔑 What Sets Me Apart No generic templates or cookie-cutter approaches. I take the time to understand your unique business needs, target audience, and goals to deliver customized solutions that drive real results. With my expertise, you can expect higher open rates, click-through rates, and conversions that impact your bottom line. ✨ Services I Offer 📧 Email Copywriting: Let's build customer loyalty and retention with engaging, value-driven emails that resonate with your audience. 🚀 Email Marketing Campaigns: From sales funnels to welcome sequences, I create strategic campaigns tailored to your specific objectives. 📊 Data Analysis: I'll dive deep into your customer data to uncover insights and make data-driven recommendations for an optimized customer experience. 📝 Customer Feedback Loops: Engage your audience and gather valuable feedback with strategic emails and surveys. 🗺️ Customer Journey Mapping: Identify pain points and opportunities for improvement to create a seamless customer journey that keeps them coming back. 📈 Excel Dashboard Creation: This is only because I love Excel so much and like doing it. It's not my main focus, but I melt over a beautiful Excel Dashboard to help you make sense of a data pool. It's my favorite. (See my specialized profile) 👉 Next step Send me a message detailing your biggest challenge. Together, we'll craft tailored strategies that propel your business forward and unlock the full potential of your email list.

Customer Retention
HubSpot
Sales Letter
Email Deliverability
Welcome Email
Customer Engagement
Email Marketing
Lead-Nurturing Email
Customer Experience
Data Visualization
Email Copywriting
Landing Page
Copywriting
Website Content
English
$40 hourly
- 5.0/5
- (2 jobs)
Positive, empathetic, and solutions-oriented professional with 5+ years of experience in administrative and client-facing roles. Tactfully resolves issues, makes productrecommendations, and delights clients to drive customer retention, satisfaction rates. Has experience in administrative and assistant roles and thrives in taking appropriate steps to resolve concerns, build on successes.

Customer Retention
Microsoft Outlook
Microsoft Word
Database
Relationship Management
Microsoft Excel
Data Entry
Office Design
Customer Relationship Management
Presentation Design
Health & Wellness
$75 hourly
- 5.0/5
- (6 jobs)
I love what I do by continually learning, adapting to situations I encounter, with a strong belief in innovation as change is a constant. I embrace understanding cultures and the richness they bring to life. I’ve been blessed in developing lasting global relationships. Trust and belief in what I do and strive to achieve is deeply important to me so those I’m working with will accompany me on the journey. I believe to be authentic and add great value as I strive to sit at the intersection of talent, strategy, and culture. Recently, I have completed an enriching experience as Global CHRO with a tech start-up. While I am currently looking for my next career adventure, I am focused on providing recruiting, human resource, and talent development services globally. I was born and grew up in Peoria, Illinois. A high point was attending a company sponsored MBA program facilitated by Bond University, Queensland, Australia. Being a foodie, enjoying travel, and experiencing different cultures I’ve been fortunate to work, and travel in twenty-one countries and counting. Countries I’ve been blessed to experience. Australia, Bhutan, Cambodia, China, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Mexico, Oman, Philippines, Romania, Singapore, Thailand, United Arab Emirates, United Kingdom, Vietnam, Turks and Caicos. Allow me to share this Chinese proverb, “May you live in interesting times”.

Customer Retention
Management Skills
Business Management
Employment Handbook
Administrate
Business
Travel & Hospitality
Employee Engagement
Customer Retention Strategy
Hospitality & Tourism
Continuous Improvement
Strategy
Change Management
$80 hourly
- 5.0/5
- (1 job)
I am an experienced product description writer with a passion for delivering engaging and informative product descriptions, I am confident that I possess the skills and expertise required to excel in this role. Having worked as a copywriter with a background in digital marketing for several years, I have successfully written hundreds of product descriptions for a wide range of industries, from tech to beauty products. I have a keen eye for detail, an exceptional ability to capture the unique selling points of every product, and a solid understanding of what attracts and engages customers. Furthermore, I am well-versed in SEO principles and know how to optimize product descriptions for different search engines. I am able to incorporate keywords and phrases organically, so that while improving search engine rankings, the descriptions still read naturally and do not sound forced. Lastly, I am a fast and efficient writer and always meet deadlines ahead of schedule. I am confident that my experience in product description writing, my ability to work under pressure, and my dedication to delivering high-quality work make me an ideal candidate for this position. Thank you for your time and considering my application. I look forward to discussing further how I can contribute to your team. Sincerely, Anumaat Kahina

Customer Retention
Presentation Design
Problem Solving
Management Skills
Active Listening
Communications
Marketing
Business Management
$85 hourly
- 5.0/5
- (2 jobs)
If you're a growing business overwhelmed with navigating the ever-evolving social media landscape, I'M YOUR GIRL! I understand the challenges of maintaining a loyal customer base while ensuring your social media presence is impactful and engaging, and I’m here to simplify your social media efforts so you can focus on growing your business. With extensive experience in sales and customer success, coupled with a deep understanding of social media dynamics, I excel at creating meaningful connections and fostering loyalty among your clients. Throughout my career, I've achieved: Effectively managed a large and diverse client base (30+ industries, 1,114 clients....yes, you read that right!) working with each brand 1v1 to come up with a thoughtful marketing strategy to bring in new conversions, and to hold their hand throughout each marketing campaign. Strategic Sales Success: Closed over $283,000 in business within a year through upsell, cross-sell, and renewals. WHY does this matter? I know what it takes to make a prospect or current customer say YES! And convert. Proven Track Record in Lead Generation: Consistently met and exceeded sales quotas, achieving 104% quota attainment. Why does this matter? I know how to bring in your prospects so you can turn them into new customers! You’ll benefit from my approach if: You value strong customer relationships: You want to transform your followers into loyal customers and your customers into brand advocates. You seek strategic growth: You understand the power of retention and engagement but prefer to concentrate on your core business activities. You Need a Trusted Advisor: You’re looking for a reliable partner to help navigate the ever-evolving social media landscape, or the client retention journey. Solving Your Pain Points: Streamlined Processes: Free up your time and reduce stress with a structured approach. Growth-Oriented Strategies: Implement tactics that not only retain clients but also attract new ones. Engaging Content: Develop content that resonates with your audience and drives conversions. Ready to take your client retention and social media to the next level? Expertise at Your Fingertips: Result-Oriented Social Media and Ad Campaigns Offerings Tailored for You: Strategic Social Media Planning Engagement-Driven Content Impactful Brand Messaging Result-Oriented Campaigns Strategic Planning Sessions Engaging Content Creation Conversion-Focused Campaigns Detailed Analytics and Insights Collaborative Influencer Marketing * Effective Paid Social Advertising Let’s turn your customer base AND social media platforms into thriving, loyal communities. Click the 'Invite to Job' button to set up a chat about your goals and how we can achieve them together.

Customer Retention
Customer Retention Strategy
Customer Relationship Management
Customer Onboarding
Customer Experience
Customer Experience Management Software
Project Management
Social Media Audience Research
Social Media Advertising Analytics
Social Media Copy
Social Media Content Creation
Social Media Lead Generation
Social Media Engagement
Social Media Ad Campaign
Social Media Management
$70 hourly
- 5.0/5
- (1 job)
I am an experienced digital marketer with 12 years of experience, 10 with a focus on lifecycle email marketing. My skills include email and SMS marketing automation strategy with a focus on acquisition, retention, and re-acquisition, hypotheses and execution of test/learn programs, defining KPIs and reporting. I am familiar with a variety of email platforms such as Klaviyo, Sales Force Marketing Cloud, Pardot, Mandrill, Mailchimp, etc. I have a strong knowledge of HTML and CSS, an eye for design, and a passion for all things email and customer retention. I have worked for a variety of clients from retail (Microsoft Store), to restaurants and small business, to tech start-ups, to Expedia Group. I look forward to speaking with you and seeing how we can work together to move your business forward.

Customer Retention
Web Development
Email Design
SMS
Customer Lifecycle Messaging
WordPress
Shopify Plus
Web Analytics
Klaviyo
Adobe Photoshop
Email Marketing
Email Deliverability
Customer Retention Strategy
Email Campaign Setup
Marketing Automation
Salesforce Marketing Cloud
Email Automation
$150 hourly
- 5.0/5
- (4 jobs)
I have worked as a Project Manager for roughly 10 years and have had the opportunity to work on a wide range of digital projects from website redesigns to building custom content management systems for large, luxury hotels and hotel chains. I have experience with project planning, resourcing, and overall management of both the internal team and the external team. I am also familiar with ticketing and/or tasking workflows as well as several Content Management Systems. Producing quality work for my customers while meeting critical deadlines is always my top priority. I am available for short or long term contracts and my hourly rate is negotiable.

Customer Retention
Customer Service
Decision Making
Project Timelines
Project Scheduling
QA Management
Quality Assurance
Hospitality
Content Management
Critical Thinking Skills
Customer Support
$30 hourly
- 5.0/5
- (10 jobs)
Energetic and results-driven professional with more than a decade of experience in customer service arena. Successful track record of conferring with customers by telephone and in-person to provide them with information regrading products or services. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. Familiar with principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Closed 95% of trouble tickets on the first call without escalation. Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches, virus infections and more. Set up secure WiFi, LAN and VoIP networks at remote locations, leading client/server configuration and performance-tuning of crucial infrastructure to ensure seamless business operations. My interests include travel, bicycles, cryptocurrency and old movies.

Customer Retention
Technical Support
English Tutoring
Dropshipping
Social Customer Service
Shopify
Cryptocurrency
Order Processing
Zendesk
$18 hourly
- 5.0/5
- (6 jobs)
Hard working, competetive and formidable bilingual Lead Generation Specialist / Customer Service Representative, with over 3 years of experience in a call center enviorment. Able to stay calm with persistent customers and high pressure situations.

Customer Retention
Order Tracking
Phone Support
Communication Etiquette
Customer Acquisition
B2C Marketing
Telemarketing
Customer Service
Sales
Cold Calling
Lead Generation
Data Entry
$25 hourly
- 5.0/5
- (3 jobs)
Former executive director for a non profit organization focused on language learning and cross-cultural exchange in Dallas TX. Previous experience teaching experience in both French and Spanish. Prior to teaching and working in the education industry, worked for 5 years in the freight forwarding industry. Business mindset. Flexible and reliable. French-Venezuelan background. Fluent in Spanish and French (native fluency in both languages).

Customer Retention
Business Presentation
Business Management
Customer Retention Strategy
Blog
Budget Management
Business Development
Management Skills
Lesson
Training
Blog Writing
Blog Content
$20 hourly
- 5.0/5
- (1 job)
Need a Marketing Expert with years of experience in both B2B and B2C project management and marketing? I'm your candidate! I'm a fast-paced worker with attention to detail. I can help your business grow with flexibility, ideation, and strategy. TLDR: blog and content creation, copy writing, email marketing, social media marketing, event planning, and project management.

Customer Retention
Event Planning
Marketing
Advertisement
Email Communication
Freelance Marketing
Customer Relationship Management
Video Editing
Blog Writing
Email
Social Media Management
Copywriting
Email Marketing Strategy
Email Marketing
$30 hourly
- 5.0/5
- (1 job)
I am a communications professional with a knack for helping businesses develop a clear voice as a company. I use my diverse background to bring creative problem solving to challenges. I can help with -writing content that showcases your unique voice -developing a killer content strategy to reach new markets -writing educational, technical and training materials

Customer Retention
Customer Retention Strategy
Database
Social Media Strategy
Ad Copy
Content Writing
Community Engagement
Administrate
Strategic Planning
Content Creation
Business
Geographic Infographic
Database Management System
Marketing
Copywriting
$35 hourly
- 0.0/5
- (1 job)
Organizational maven! Let me help you organize, color code, draft, write, liaise with clients, and more!

Customer Retention
Budget
Customer Service
Product Development
Process Infographics
Microsoft Outlook
Optimization Modeling
Business Writing
Customer Retention Strategy
Email Communication
Business Development
English
$25 hourly
- 5.0/5
- (2 jobs)
CUSTOMER SERVICE REPRESENTATIVE PROFESSIONAL SUMMARY Customer Service Representative with almost 10 years of experience in telephone and back office including data transcribing, technical support, escalation, and customer retention.

Customer Retention
Phone Communication
Telephone
Keyboarding
Telecommunications
Technical Support
Customer Service
$60 hourly
- 4.7/5
- (1 job)
Result driven Client Success Manager with 6 years of experience in the healthcare industry. Outside of the healthcare industry I have beyond 10+ years of additional professional business experience combined. I enable organizations to thrive by developing, building, and maintaining strong client relationships. Eager to apply my strategic skills set in a setting that allows me to work effectively and independently. My skill set consist of very high level contributions: - Sales Force client and data analysis; If you need me to review or navigate something on Sales Force, I can! - Some of the other corporate software I have expert level understanding in, is the following: Microsoft, excel, outlook, CRM, SQL reporting - I am a quick learner and eager to get things done quickly! Once I learn the task, I complete it in a timely manner. - I have very strong time management skills, and meet deadlines right away. I don't like when work piles up. - I am really good at multi-tasking, so if you need me to get more than one thing done, you can trust that it'll get done. - Effectively and efficiently is how I prefer to action my responsibilities.

Customer Retention
Risk Analysis
Applied Behavior Analysis
Process Improvement
Insurance & Risk Management
Business Management
Management Skills
Analytical Presentation
Product Development
Project Management
Customer Retention Strategy
Continuous Improvement
Public Speaking
Microsoft Project
Business
$17 hourly
- 5.0/5
- (1 job)
Zealous leader with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Customer Retention
Customer Relationship Management
Markup
Customer Satisfaction
Management Skills
Accounting Basics
Customer Service
Business Management
Relationship Management
Payment Processing
Customer Feedback Documentation
$60 hourly
- 0.0/5
- (0 jobs)
Savannah is an adaptable product marketer with 10+ years of tech and healthcare industry experience, most recently working at Amazon One Medical and Pinterest. She excels at creating product messaging, marketing strategies, and multi-channel campaigns to drive product adoption and growth in both B2B and B2C environments. Savannah's biggest strength is her ability to lead cross-functional teams through complex go-to-market initiatives with influence and precision. Additionally, Savannah is both creative and data-driven in her approach to solving complex marketing problems, and she pivots easily from high-level strategy to the nitty gritty details as work requires. She embraces ambiguity and prides herself on communicating clearly and empathetically, prioritizing ruthlessly, having a bias toward action to meet goals. If you're looking for a cross-functional leader skilled at launching complex tech and healthcare products -- handling everything from messaging to project management to sales enablement -- look no further.

Customer Retention
Research & Strategy
Program Management
Sales Enablement
Growth Strategy
Customer Engagement
Marketing Strategy
Product Launch Plan
Persona Development
Competitive Analysis
Messaging Framework
Healthcare
Campaign Copywriting
Go-to-Market Strategy
Product Marketing
$15 hourly
- 5.0/5
- (3 jobs)
10% OFF DISCOUNT FOR FIRST-TIME CLIENT. Are you struggling with low conversion rates and customer retention in your e-commerce business? Is your email marketing strategy not delivering the results you expected? No need to worry, as I specialize in tackling these challenges for e-commerce stores. As a Certified Klaviyo Partner, Deliverability Expert, and Product Expert, I specialize in optimizing email marketing strategies for e-commerce businesses. My expertise includes developing comprehensive email marketing plans, implementing discount and upsell strategies, conducting A/B testing, and setting up automated sequences to drive customer engagement and boost lifetime value. I leverage list segmentation and predictive analytics to create profitable campaigns, analyze user behavior and product performance, and design effective email campaigns that maximize ROI. Additionally, I craft engaging emails, write persuasive copy, and provide detailed performance reports for continuous optimization, aiming to drive conversions and support long-term growth for e-commerce businesses. Here’s how I can help you: Email Marketing Strategy I develop a strong email marketing strategy that involves creating a detailed plan, recommending discount strategies, implementing upsell tactics to boost customer lifetime value, conducting A/B testing, and setting up automated email sequences (flows). List Segmentation and Campaigns I utilize advanced list segmentation and predictive analytics to create highly profitable campaigns. By analyzing user behavior, website interactions, product performance, and segment characteristics, I craft targeted email campaigns that maximize ROI. I offer a tailored editorial campaign calendar to help organize your upcoming email campaigns. This calendar is easily accessible, enabling you to view scheduled campaigns and their send dates, providing both flexibility and transparency. Automation (Flows) By analyzing key metrics, I gain valuable insights into your customers' purchase journeys and create targeted automated flows that encourage repeat purchases. I set up highly effective flows, such as welcome series, abandoned cart reminders, post-purchase follow-ups, and more, to drive conversions and increase revenue. Email Design I leverage the latest trends and technologies to design visually appealing and highly effective emails, ensuring your brand stands out in customers' inboxes and helps you achieve your business objectives. Email Copywriting I create engaging and persuasive messaging tailored to your target audience. With my help, you can effectively communicate the right messages to customers through their preferred channels. Performance Reporting I deliver in-depth insights into your email performance, covering key metrics such as open rates, click rates, conversion rates, and orders. By analyzing these reports, you can pinpoint areas for improvement and make informed, data-driven decisions. Ongoing Optimization My work continues beyond setting up automation and campaigns. I consistently analyze your strategy, setup, and metrics using data-driven methods to identify optimization opportunities. Through A/B testing, I focus on maximizing conversions and boosting ROI. Achieve lasting stability and long-term growth with these services. Impressive results: up to a 63% open rate, 4.3% click rate, 1.2% conversion rate, and 30.2% of revenue generated from email and SMS. Ready to take your email marketing to the next level? Book a free consultation with me and discover how I can help accelerate your growth! I would love to help you achieve your business goals. INVITE ME TO YOUR JOB POST FOR A FREE CONSULTATION TO DISCUSS YOUR BUSINESS. PROFILE KEYWORDS: klaviyo email marketing | Klaviyo email designer | klaviyo design | Klaviyo specialist | Klaviyo shopify | Klaviyo SMS | klaviyo shopify | Ecommerce marketing | Email Marketing Expert | Marketing Automation Specialist | Email Copywriting Pro | Klaviyo| Klaviyo Audit | Email Migration from MailChimp to Klaviyo | Mailerlite | Segmentation |Klaviyo Flows | Klaviyo Email Design | Klaviyo Shopify Marketing | Klaviyo Shopify | Klaviyo Sales Funnel | MailChimp Email Marketing | Mailchimp | MailChimp Account Setup | MailChimp Email Template Design |Tagflow | Klaviyo Setup | cart abandonment flow | pre-purchase flows | post-purchase flows | Email Campaign Strategist | Conversion-focused Email Marketer | Digital Marketing | Email Campaign Optimization Specialist | Email Marketer | Klaviyo Email marketing| Brevo | Brevo Expert| Gohighlevel | MailChimp | MailChimp Expert | Klaviyo | Klaviyo Expert| Email Marketing | MailChimp Integration | MailChimp Customer Support | MailChimp features | Klaviyo vs MailChimp | Klaviyo I take the time to understand your needs and convert them into Email Inbox. If there is something you need that is not mentioned or listed, please feel free to contact me. I am just one click away. Thanks

Customer Retention
Email Deliverability
Lead Nurturing
Audience Segmentation & Targeting
Shopify
Email Campaign
Email Template
Drip Marketing
Email & Newsletter
Email Marketing Strategy
Email Campaign Setup
Email Design
Email Automation
Klaviyo
Email Marketing
$28 hourly
- 5.0/5
- (2 jobs)
Business Savvy - Customer Oriented - Adaptable - Eager to Learn - 7+ Yrs Work Experience My multidisciplinary skillset makes me a great fit for businesses who need a team member to wear multiple hats. Need a customer service agent who can also manage your social media? No problem. Need an EMR software admin who can also warmly schedule client appointments? And then send out your weekly newsletter? Look no further. I'm based in Austin, TX and maintain normal business working hours.

Customer Retention
Trello
WordPress
Child Counseling
Mental Health
Data Entry
EMR Data Entry
Square
Social Media Engagement
Freelance Marketing
Email & Newsletter
Klaviyo
Receptionist Skills
Marketing
Customer Service
$55 hourly
- 0.0/5
- (0 jobs)
People-centric Director of Business Development and Sales, driving revenue growth through strategic relationship building, cultivating key partnerships to influence cross-functional stakeholders, enhancing business opportunities, and fostering long-term connections. Recognized for broad business acumen, closing, strategic insight, strong leadership, and consensus-building. Key Strengths * Business Development : Successfully grow businesses, increasing profitability and improving offerings o Built American Armament from inception into a thriving retail organization * Leadership: Leading and motivating cross-functional teams to achieve shared goals o Mentor and share business and industry knowledge with Eisenhower Yacht Club employees * Relationship Building: Forging lasting relationships with key stakeholders; ability to create buy-in to bring people together and get things done

Customer Retention
Property Management
Real Estate Closing
High-Ticket Closing
Analytical Presentation
Management Consulting
Client Management
Price & Quote Negotiation
Contract Negotiation
Business Correspondence
Business Consulting
Sales Development
Sales Leadership
Sales
Business Development
$38 hourly
- 0.0/5
- (1 job)
📈 WHAT I DO I am an adaptable, confident, and committed B2B account manager with progressive customer-facing experience with the Fortune 500. I leverage customer insights, leadership, attention to detail, and interpersonal skills in competitive, fast-paced environments to deliver a great experience to improve customer retention and revenue growth. 💎 WHAT SETS ME APART FROM OTHERS ★ Customer Engagement: I gain trust quickly by building personable connections and delivering a positive experience ★ Collaboration: I partner cross-functionally to deliver solutions with ease, no matter the personality ★ Critical Analysis: I collect accurate, detailed information to facilitate processes and procedures with accuracy ★ Innovation: I leverage out-of-the-box thinking in problem-solving to create implementable solutions ★ Learning Agility: I adapt to change rapidly by tackling new roles, processes, and tools with an optimistic mindset 🔥 WHAT OTHERS SAY ABOUT ME ★ Easy to work with ★ Positive ★ Adapts well to change ★ Can build relationships with the most difficult of personalities ★ Offers valuable input ★ Pays attention to details ★ Strives for accuracy ★ Customer focused ★ Thinks outside of the box ★ Makes doing business easy for the customer ★ Consistently meets and exceeds expectations ★ Enjoys learning 🏆 ACHIEVEMENTS ★ Achieved 100% renewal rate by developing critical day-to-day customer relationships and providing face-to-face support whenever possible. ★ Elevated to serve as the Dallas sales branch team lead of 4 peers due to performance and deep knowledge of local services (POTS, HSI, ISDN PRI, ISDN BRI, Voice Grade Analog circuits) and the billing, contract renewal, and ordering processes. ★ Stopped sales from submitting urgent cases with little information to work from by creating and driving the adoption of a unique spreadsheet for Sales to complete. This helped them gather the basic customer information and order details required to submit an order for processing. ⭐ MY CORE COMPETENCIES Customer Success - Account Management - Project Management - Billing - Contract Compliance - Service Delivery - Renewals - Order Management - Risk Management - Revenue Management - Lifecycle Management Applications: MS Office Suite (Word, Excel, PowerPoint), Digital Marketing (YouTube, Twitter / X, Facebook, SnapChat, Instagram, Pinterest), SalesForce.com

Customer Retention
Inventory Management
Email Communication
Phone Communication
Voice of the Customer
Customer Support
Customer Relationship Management
Order Tracking
Order Processing
Order Entry
Project Management
Customer Satisfaction
Customer Experience
Customer Engagement
Customer Service
$70 hourly
- 0.0/5
- (0 jobs)
With over 10 years of project management and event organization experience, I am passionate about fostering growth and delivering innovative solutions to your business. My expertise spans community engagement, project management, brand partnerships, and content creation, allowing me to bring a unique blend of competitive insight and business acumen to every project.

Customer Retention
Scrum
Agile Project Management
Salesforce CRM
Influencer Marketing
Community Management
Community Goals & KPIs
Gantt Chart
Vendor Management
Budget Management
Stakeholder Management
Microsoft Excel
Adobe Creative Suite
Jira
Project Management
$100 hourly
- 0.0/5
- (0 jobs)
I am a transformative leader | 10+ years driving business growth, improving operations & developing high-performing teams. Expertise in marketing strategy, sales growth, customer engagement & financial analysis.

Customer Retention
Customer Service
Employee Training
Market Analysis
Market Research
Financial Analysis
Budget Planning
Customer Engagement
Leadership Coaching
Team Management
Operational Plan
Sales Optimization
Marketing
Business Development
Business Strategy
$50 hourly
- 4.7/5
- (13 jobs)
E-commerce stores have untapped revenue in their Klaviyo machines. I can help extract that gold, creating flows, campaigns and segmentations that increase revenue. There are 3 metrics I focus on with email marketing. 💰Increasing your customers 💰Increasing the frequency 💰Increasing your AOV With these 3 metrics as my focus point I work towards increasing each metric by 30% to then double your revenue. Here's how this works: ✅ Customers Once someone visits the site we catch them with the "Awareness Machine" Signup Forms - this is just part of the equation because they are only subscribers. Having these flows 👇🏼 will turn them into customers. - Welcome Flow - Browse Ab - Cart Ab - Checkout Ab - Active on Site ✅ Frequency This is when we build the "Retention Machine". Turn one-time customers into repeat customers and then eventually advocates. In other words, you need to sell to them more often. Having these flows 👇🏼 will get them to purchase ore often. - Post-purchase flow - VIP - Win-back - Loyalty Campaign emails - promos - Holidays - Product Releases - Brand Content —> Blog page ✅ Average Order Value The key here is to get people spend more every time they buy. That's just another expression for "increasing AOV". Having these flows 👇🏼 will get them to spend more. - Upsell - Cross-sell - Discounts - Free shipping ⭐️ Bonus Integrating different apps can help increate your AOV - Order Bump - One-Click Upsell - Increase prices (Up to you but this is an option as well) Unlike 99% of email marketers, I deliver emails that drive sales. Let's talk if you're interested, please include a link to your website and brief project description in your message. Thanks!

Customer Retention
Email Deliverability
Email Template
Email Platform Account Setup
Brand Strategy
Email Marketing Consultation
Marketing Plugin
Email Marketing Report
Shopify
Email List
Klaviyo
Email Marketing Strategy
Email Copywriting
Email Automation
Email Campaign Setup
Email Design
Email Marketing
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