Upwork home
Sign up
Secondary

Hire the best Customer Service Representatives in Melbourne, VIC

Check out Customer Service Representatives in Melbourne, VIC with the skills you need for your next job.
Hire freelancers
  • $30 hourly

    • 4.9/5
    • (44 jobs)
    Are you looking for a translator who can translate your website that is targeted to an Australian audience? Or perhaps a writer, or someone with experience in training AI, with a positive, detail oriented and professional attitude that can meet strict deadlines? Do you need someone that is affordable, yet produces top quality work? Then look no further! What I can do for you: ● Translate your website, articles, apps etc to Australian English ● Create upbeat, engaging content for your audience ● Add value to content by utilising my strong research skills, and creating SEO-friendly descriptions and titles ● Deliver efficient work within the given deadline ● Be adaptable in my writing style and tone ● Work in close communication, ensuring I meet all expectations and requirements As someone who is hardworking, self-motivated, and extremely meticulous with my work, I pride myself in delivering exceptional results. I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Copywriting
    Content Writing
    General Transcription
    Australian English Accent
    Administrative Support
    Medical Transcription
    Translation
    Voice Recording
    Email Support
    Editing & Proofreading
    Australian English Dialect
    Blog Content
    Proofreading
  • $40 hourly

    • 4.8/5
    • (17 jobs)
    Hi there! I’m Georgia, a dedicated professional with a passion for helping businesses thrive by taking on critical operational and management tasks. With over eight years of experience across various industries, most notably in psychology, education, and executive support, I’ve cultivated a versatile skill set that can take your business to the next level. I specialize in streamlining operations and managing projects with international teams, while also providing executive-level assistance to CEOs and leaders. My background in psychology enhances my ability to understand behaviour, improve team dynamics, and manage client relationships with empathy and precision. Whether you need help keeping your day-to-day activities organized or managing complex projects, I’m here to add value by providing tailored solutions that enhance productivity. Here’s what I bring to the table: - Operations & Project Management - I’ve successfully led teams, managed budgets, and coordinated large-scale projects from start to finish. - Executive Assistance - I am experienced at handling calendars, email management, and high-level communications for C-suite executives. - Psychology Expertise - With a strong foundation in psychology, I’m skilled at managing sensitive information, handling client communications with care, and fostering collaborative work environments. - Communication & Technical Writing - As a native English speaker with a keen eye for detail, I excel in technical writing, proofreading, and creating high-quality documents. I’m adaptable, quick to learn new tools and systems, and I thrive in fast-paced environments where creative problem-solving is key. Let me take care of the details, so you can focus on growing your business. How I Can Help You: - Executive support and operations management - Project management for international teams - Administrative tasks (email, scheduling, calendar management) - Email marketing and CRM management - Client communication and customer service - Research - Travel planning and logistics - Document preparation and proofreading - Dropbox/Google Drive organization - Presentation creation (PowerPoint/Keynote/Marq) I’m always available via email and would love to discuss how I can help your business run more smoothly and efficiently. Let’s connect and make your life easier!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Asana
    Virtual Assistance
    Teaching English
    Social Media Management
    Organizer
    Google
    CRM Software
    Data Entry
    Email Communication
    Email Marketing
    Psychology
    Administrative Support
    Curriculum Development
    Editing & Proofreading
    Technical Writing
  • $57 hourly

    • 5.0/5
    • (2 jobs)
    Hey there! I'm Aleyna, a seasoned business and design expert with extensive knowledge and experience across multiple industries. Owning and successfully managing my own business, alongside running various other ventures, has provided me with a comprehensive understanding of what it takes to excel in diverse sectors. I treat my clients' businesses with the same care and dedication as my own, ensuring meticulous attention to detail and a commitment to excellence in every project. My diverse background and all encompassing business experience empowers me to offer unique insights and effective solutions tailored to your specific needs. I am passionate about delivering tangible results that elevate your businesses overall success and profitability.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Social Media Content
    Canva
    Content Strategy
    Graphic Design
    UGC
    Administrative Support
    Property Management
    Email & Newsletter
    AI Content Writing
    Virtual Assistance
    Social Media Management
    Social Media Content Creation
  • $40 hourly

    • 5.0/5
    • (3 jobs)
    Wish you could find a VA who knows what needs to be done without asking? Well, you found her! ✓ Over 10+ years of experience working as a Virtual/Personal Assistant and in Customer Service ✓ Flexible hours ✓ Not afraid of hard deadlines ✓ Extremely proactive ✓ Great knowledge of all admin tasks, marketing (email & socials) and customer service ✓ Excellent sense of urgency ✓ Able to multi task and prioritize tasks with ease I take initiative and run independently with tasks with very little instruction required. I come to (virtual) work with a smile on my face and have a positive attitude towards everything I do 👍 *** MAJOR ACHIEVEMENTS*** ⚠️Happy Customer = Repeat Customer⚠️ Whilst running a small business unsupervised, I handled a large corporate booking which required coordinating over 100 staff into individual appointment slots! The client was so satisfied they made a repeat booking 1 year in advance. ⚠️Viral Video = 62% Increased Sales⚠️ A Facebook video campaign I created and managed went viral, racking up over 1 million views. I tested 20+ headlines with 5 different creatives to achieve that outcome. This campaign resulted in an increase in sales of 62% for the client. Specialized Skills 🌟 Customer Support - CRM Usage (Zendesk, Intercom, Hubspot) 🌟 Amazon FBA Assistant (Seller Central Management, keyword research, listing management etc) 🌟 Facebook & Instagram Ads Campaign Management 🌟 SEO Blog/Article Writing (detailed research, content writing, SEO optimization) 🌟 Social Media Account Management (content research, creation, scheduling, moderation) 🌟 Website Design and Management (WordPress , Elementor, Wix) 🌟 Project Management (Asana, Clickup, Monday.com, Trello etc) General Skills ➡ Email Management / Handling ➡ Scheduling/Calendar ➡ Email Marketing ➡ Word/Excel ➡ Web Research ➡ Admin Support ➡ Search Engine Optimization ➡ Data Entry ➡ File Organization ➡ Customer Service ➡ Microsoft Office ➡ Google Suite ➡ Google Drive
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Support
    Customer Relationship Management
    Amazon FBA
    Social Media Management
    Administrative Support
    Administrate
    Project Management
    Email Communication
    Scheduling
    Facebook Ads Manager
    Email Support
    Office Administration
  • $45 hourly

    • 5.0/5
    • (63 jobs)
    Feel free to take a look at my portfolio at karmywidjaja.com, where I showcase my diverse experience and accomplishments in the marketing field. I've worked in a variety of fields from education to hospitality and graduated with a Master of Marketing Communications from the University of Melbourne. Currently, I am working as a SEO content writer for an edutech firm. I am deeply passionate about crafting engaging content and firmly believe that successful marketing hinges on a blend of passion, keen business acumen, and a profound understanding of the audience. Tools I’m familiar with: 1) Proficient in social media platforms (Facebook, Instagram, LinkedIn, Twitter) and scheduling tools (Sked, Hootsuite). 2) Familiar with SEO platforms such as SurferSEO, Ahrefs and Google Analytics. 3) Skilled in Canva for creative design, along with familiarity in Adobe Suite. 4) Expertise in developing comprehensive marketing strategies, including SWOT analysis, competitor analysis, and target audience segmentation. 5) Well-versed in SEO and EDM platforms (Mailchimp, Campaign Monitor, Hubspot). A flair for content writing that is both informative and engaging. What to Expect: Open to a trial article to demonstrate my capabilities. Commitment to open, swift communication. Consistent delivery of high-quality work. A focus on building lasting partnerships. Creation of original content, precisely tailored to your requirements. Efficient turnaround times for all projects. Marketing Strategy Qualifications: Master's degree in Marketing Communications. Wide-ranging experience across sectors, with a strong track record on Upwork. A comprehensive portfolio featuring both personal and client projects. Social Media + Content Marketing Credentials: Experience in managing social media channels across various brand voices. Skilled in proofing, editing, and maintaining a consistent brand tone. Expertise in curating content and managing social media calendars. Familiarity with a range of social media tools, from Loomly to Planoly and Facebook Business Manager. About Me: Born in Singapore, I've spent nearly six years in the US and now call Melbourne, Australia, my home. Holder of a Bachelor's Degree from Boston University and a Master's in Marketing Communications from the University of Melbourne. Fluent in British, American, and Australian English, enabling me to connect with a diverse clientele. Committed to openness and honesty, always ready to provide samples and clear delivery timelines. I am eager to bring my marketing expertise to your project and look forward to the opportunity to collaborate!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    English
    Content Writing
    English to Chinese Translation
    Digital Marketing
    Chinese to English Translation
    Writing
    Google Ads
    Email Marketing
    Social Media Marketing
  • $25 hourly

    • 5.0/5
    • (30 jobs)
    I am a detail-oriented, responsible, and efficient customer service specialist and virtual assistant. Over the last 5 years I have worked in multiple domains. WHY CHOOSE ME? - Has good interpersonal skills and strategic thinker with a positive attitude, and initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. - I have years of experience handling all types of customers across the USA, UK, Europe, and Australia so rest assured that your customers are handled in a professional and friendly manner. - I’m efficient, honest, dedicated to my work, and always give more than 100% effort to make sure that the project become successful - I am quick to learn new systems, programs, and processes which means that I can work with minimal supervision Platforms and Skills: -Manage and help grow Discord Channels - Microsoft Office Word, Excel, and Spreadsheet - Asana, Trello, Google Docs, Google Sheets, Gmail, and Google Calendar (Google Suite) - FRONT, Helpscout, Outlook, Gmail, Gorgias App) - Chat Support via Zendesk, Salesforce, Freshdesk, Facebook Messager, and other online chat application platforms - Order Management (Shopify, OBERLO, Dropshipping, and Aliexpress) - ‎Shopify adding products and descriptions, editing orders and refunds - Order Fulfillment in Shopify, DSERS, and Aliexpress, Lazada, Shopee I am also familiar with different platforms like: ✔️Airbnb ✔️ Booking ✔️HomeAway ✔️VRBO ✔️Tripadvisor ✔️Expedia and many more I'm also familiar with ✔️Tokeet, ✔️Hospitable (formerly Smartbnb), ✔️Wheelhouse, ✔️Streamline, ✔️Guesty and ✔️Fantastic Stay Vacation Rental Software, ✔️Smoobu, ✔️Your Porter, ✔️Hostaway ✔️Kaba E-Code Wireless ✔️WhatsApp, ✔️Slack, ✔️Mail Chimp, ✔️Google Docs, ✔️Help Scout, ✔️Notion ✔️Airtable ✔️Asana, ✔️Trello and many more! 💡** I can easily list and integrate properties to your preferred channel manager or software** 💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests** 💡**I have a small and dedicated team that provides remote customer support and booking management for properties in the USA and Europe. We're available for new projects, so if you need help, drop me a message.** With these experiences, I still never stop to learn new technology. I am continually checking new web tools to stay competitive and more efficient with my home job. My goal is to provide out-most work satisfaction and a wonderful working experience with my clients. I am available for the short or long term and pride myself on delivering high-quality, fast and accurate services.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Email Etiquette
    Chat & Messaging Software
    Cold Calling
    Google Sheets
    Phone Communication
    Email Copywriting
    Ticketing System
    Customer Support
    Email Support
    Online Chat Support
    Phone Support
    Zendesk
  • $35 hourly

    • 0.0/5
    • (1 job)
    Hi! I am Lena, I am an administrative worker with experience in virtual admin and design. I am a creative and apply this passion in every role I work on, I consider myself a very responsible and organised person, which I think It's a must when managing the logistics of any business.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Adobe InDesign
    Arts & Culture
    Adobe Premiere Pro
    Presentation Design
    Adobe Inc.
    Business Presentation
    PPTX
    Adobe Illustrator
    Microsoft Word
    Adobe Photoshop
    Presentations
    Email Communication
  • $20 hourly

    • 5.0/5
    • (7 jobs)
    Hello, and welcome to my page! My name's Kiara; I'm a native English speaker from Australia with experience in multiple skills, such as: - proofreading/editing - writing - ghostwriting - book reviewing/beta reading - reviewing - customer service Whether you need someone to proofread a document for grammar and spelling mistakes, provide valuable feedback, edit a piece of writing for clarity and flow, or write something from scratch, I am confident I can deliver the assistance you need. As a writer, I can help you with any writing project you may have, from crafting a compelling email to creating content for your website, blog, letter, book, and much more. If you want to learn more about my services or discuss a specific project, please don't hesitate to contact me. I look forward to hearing from you soon!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Email Support
    Copywriting
    Email Copywriting
    Creative Writing
    Blog Writing
    Article Writing
    Audio Transcription
    Content Writing
    Writing
    Beta Reading
    Review or Feedback Collection
    Review
    English
    Proofreading
  • $38 hourly

    • 5.0/5
    • (1 job)
    I am a customer service expert with years of experience in customer relations and satisfaction. I am a qualified Dental Technician, on my way to becoming an Oral Hygienist. I have worked in multiple businesses across a number of industries as a receptions, nurse, office manager, and more. I have extensive experience managing calls, clients, appointments, data entry, etc. I can help with any virtual assistance, reception or customer service, or data entry tasks. Please reach out if you have any questions!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Dental Technology
    Phone Support
    Customer Satisfaction
    Dental Care
    Booking Services
    Receptionist Skills
    Cold Calling
    Office Administration
    Google Sheets
    Microsoft Excel
    Phone Communication
    Microsoft Office
  • $10 hourly

    • 5.0/5
    • (1 job)
    Profile Enthusiastic and passionate retail sales assistant with two years' experience working as a bakery assistant at Coles and three months as a sales consultant for Cue. I am looking for a career in fashion retail or administration as I am constantly looking to expand my knowledge of the fashion industry and am passionate about assisting people in expressing themselves through fashion. Equally I am extremely interested and eager to learn how to build my administrative skills and become an asset to a business through organization and administration. Skills One of my skills is communication which I demonstrate through my ability to listen to the desires of customers as well as employers and use strong speaking skills to respond and fulfil the needs of both customer and employer appropriately. My communication skills are extremely useful in assisting my critical thinking,
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Administrate
    Time Management
    Fashion & Beauty
    Retail & Consumer Goods
    Fashion & Apparel
  • $25 hourly

    • 5.0/5
    • (4 jobs)
    Creative and Results-Driven Digital Marketing Services for Your Business! Hello there! Are you looking to boost your online presence and achieve remarkable results for your business? You've come to the right place. I am Faiza, a passionate and experienced digital marketer ready to help you conquer the digital landscape.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Mailchimp
    Print Design
    Digital Marketing Materials
    Paid Media
    Digital Marketing Strategy
    ChatGPT
    HubSpot
    Google Ads
    Social Media Marketing
    Social Media Management
  • $12 hourly

    • 5.0/5
    • (1 job)
    I'm Vishnu, an established financial professional with a solid background in mortgage broking and banking. My master's degree has given me extensive knowledge and experience in the financial industry. I'm passionate about assisting people and companies in making wise financial decisions, and I've made a great living by offering excellent financial counsel and solutions. I've improved my abilities in risk assessment, strategic financial planning, and financial analysis throughout the years. My dual background in banking and mortgage broking has given me a broad understanding of the financial sector, allowing me to provide my clients complete and customized solutions. I am committed to providing value through my work, and I'm proud of my ability to make difficult financial ideas understandable.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Underwriting
    Retail
    Personal Finance
    Loan Processing
    Data Entry
    Finance
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    I can help you enhance your CV’s, presentations and every kind of design. I’m also a versatile writer and able to enhance every kind of text.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Sales Writing
    Copywriting
    Writing
    Visual Presentation Design
    Visual Merchandising
    Visual Design
    Visual Communication
    Visual Basic for Applications
    Visual Art
    Design Enhancement
    Design Concept
    Design & Usability Research
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    Confident communicator both verbally and written with positive, 'Can Do Attitude'. Exceptional Customer Service and Relationship Building Skills. Tech Savvy - Experience on Apple, Android and PC Operating Systems. Proficient in Microsoft Suite, Adobe, Squarespace, Canva, Social Media and CRM/POS Platforms. Self-motivated, with strong sense of personal responsibility and diligent attention to detail. Demonstrated exceptional resilience in overcoming challenges and adapting to dynamic environments. Slick Problem Solver with a creative disposition and outlook. Astute Business Acumen. Proven ability to learn quickly with enthusiasm and adapt to new situations. Managed time efficiently in order to complete all tasks within deadlines. Consistent display of strong work ethic.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    Canva
    Graphic Design
    Squarespace
    Web Design
    Lighting Product
    Lighting Design
    Problem Solving
    Customer Engagement
    Interior Design Consultation
    Interior Design
    Office Management
    Office Administration
    Office 365
  • $20 hourly

    • 5.0/5
    • (3 jobs)
    I currently live in Melbourne, Australia. Certified TEFL English teacher with many years of experience mainly working with children and young adults. Previously self-employed for several years. Four years banking experience with various banks and Credit Unions. Best qualities are people skills. Mentoring and giving life guidance. I have basic computer skills and familiar with basic computer artwork design.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Simultaneous Interpreting
    Public Speaking
    iPadOS
    Steam
    Android Smartphone
    Typing
    Zoom Video Conferencing
    Wondershare Filmora
    Phone Communication
    Microsoft Excel
    Microsoft Word
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    A results-oriented and hard-working individual with a strong work ethic and desire to achieve maximum customer satisfaction. Bringing with me a strong experience in supervisory and being a highly motivated individual, I take pride in my strong teamwork, leadership, problem solving and communication abilities. to tackle any challenges. While also being confident in my abilities I am also going into any new endeavors with an open mindset and the aim of learning and developing not only professionally but more importantly personally. KEY COMPETENCIES Excellent Communication Problem-Solving Customer Service Skills Reliable Team Worker Leadership Effective Team Management Critical Thinking Problem Solver Multi-Linguistic
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
    Community Management
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I’m Tarun, a versatile professional with a rich blend of customer service, recruitment, and project coordination expertise. I bring energy and dedication to every role I take on, having developed a strong skill set from diverse working environments. My Background & Strengths: Customer Service: With experience working in hospitality at a stone concept ice cream store and at weddings in India, I’ve honed my ability to communicate effectively, adapt to fast-paced situations, and ensure customer satisfaction. My people skills allow me to connect with clients and deliver an exceptional experience. Recruitment & HR: I’ve worked hands-on in streamlining recruitment processes, coordinating candidate interactions, and collaborating with cross-functional teams. I understand the nuances of efficient talent acquisition and creating a seamless onboarding experience. Project Management: From managing logistics to planning and executing detailed projects, I am well-versed in organizing tasks, managing timelines, and meeting goals. My proactive approach and problem-solving capabilities make me a reliable asset for project-based work. Tech-Savvy: With a foundation in Business IT and a constant drive to stay updated, I am comfortable with technology-driven roles and can navigate digital tools with ease. What I Can Do for You: Efficiently handle recruitment coordination, including candidate screening and interview scheduling. Deliver top-notch customer support, ensuring a smooth and enjoyable experience for your clients. Provide strategic project planning and execution to keep your operations running seamlessly. Collaborate and communicate clearly, taking care of the details while focusing on the bigger picture.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Mock Interview
    Interview Preparation
    Resume Screening
    Sourcing
    IT Recruiting
    Recruiting
  • $150 hourly

    • 0.0/5
    • (0 jobs)
    I am a former Tattoo Artist with a decade years of experience in the industry, where I honed my skills in fundamental artistic processes, business management and client communications. Transitioning into the graphic design world. I bring a unique perspective in creating personalized and meaningful art. I leverage Al tools to enhance my design process, offering clients innovative and distinctive solutions that set their businesses apart from their competitors.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Adobe Creative Suite
    Midjourney AI
    Tattoo Art Styles
    Illustration
    Project Management
    Social Media Content Creation
    Digital Illustration
    Branding & Marketing
    Communication Design
    Content Creation
    Graphic Design
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    A dynamic professional with over 9 years of expertise spanning Administration, HR, Recruitment, Digital marketing, and Business operations. I am skilled in delivering tailored solutions that enhance workflows, improve team efficiency, and drive organisational success. My commitment to excellence and strategic thinking ensures optimal outcomes for every project. Key Strengths: 1. Recruitment & HR Expertise: Adept at end-to-end recruitment, workforce planning, and onboarding, with proven results in enhancing operational efficiency and employee satisfaction. 2. Digital Proficiency: Skilled in tools such as Google Workspace, Canva, Salesforce, WordPress, and Mailchimp to manage projects, create content, and streamline communication. 3. Strategic Problem-Solving: Experience in analysing processes to identify inefficiencies, introducing automation tools, and redesigning workflows for better productivity. 4. Customer-Centric Approach: A track record of delivering exceptional customer service and resolving conflicts effectively, ensuring client satisfaction and retention. 5. Remote Work Excellence: Expertise in managing global teams and operations virtually, leveraging platforms like LinkedIn, Seek, and CRM systems to drive business outcomes. Let’s collaborate to streamline your operations, elevate your brand, and achieve your goals efficiently. I bring strategic insights, a proactive approach, and a passion for delivering results.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Human Resources
    Staff Recruitment & Management
    Communication Skills
    Project Management
    Virtual Assistance
    CRM Development
    Time Management
    Personal Administration
    Administrative Support
    Resolves Conflict
    Problem Solving
    Technical Support
    Email Support
    Phone Communication
  • $70 hourly

    • 0.0/5
    • (0 jobs)
    About Me I am a seasoned Customer Experience and Operational Excellence Leader with over 22 years of proven expertise in driving exceptional results for global organizations. My passion lies in transforming customer experiences, optimizing processes, and building high-performing teams that deliver measurable outcomes. What I Excel At: Customer Success Leadership: I specialize in elevating customer satisfaction (CSAT) and Voice of the Customer (VOC) scores through tailored strategies that foster trust, loyalty, and long-term client relationships. My initiatives have driven 15% VOC improvements and secured contract renewals and revenue growth across multiple portfolios. Operational Excellence: By leveraging Lean principles and advanced analytics, I have designed scalable solutions that improve efficiency, reduce costs, and align operations with business goals. My efforts include reducing attrition from 27% to 3% and delivering a gross profit turnaround from -12% to +30%. Transformational Leadership: I empower cross-functional teams through innovative training programs, behavior-based quality assurance, and mentorship. My approach has increased engagement, accelerated skill development, and improved onboarding time by 50%. Strategic Communication and Insights: Adept at translating complex data into actionable strategies, I provide transparency and instill confidence at all organizational levels. My expertise includes managing executive communications, post-incident reports, and stakeholder presentations that drive results. Why Choose Me? I combine a data-driven mindset with an unwavering commitment to customer success. Whether it's developing end-to-end service delivery plans, improving compliance, or driving customer-centric innovation, I thrive in fast-paced, results-oriented environments. Let’s collaborate to transform challenges into opportunities and achieve your business goals with precision and excellence.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Quality Audit
    Training & Development
    Customer Lifecycle Messaging
    Customer Relationship Management
    Customer Experience Management Software
    Customer Care
    Phone Communication
    Root Cause Analysis
    Client Management
    Contract Management
    Team Management
    Coaching
    Leadership Coaching
    Leadership Development
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    As a seasoned professional with a strong background in IT, business development, customer service, and remediation analysis, I offer a unique blend of technical expertise and strategic thinking. With a Bachelor's in Information Technology and an MBA, I have a solid foundation in both the technical and business aspects of any project. Key Skills & Expertise: - IT & System Engineering: Over 2 years of experience in system engineering, providing technical support, managing IT infrastructure, and ensuring optimal performance. - Business Development: 3+ years leading business growth initiatives, identifying opportunities, building relationships, and driving sales strategies. - Customer Service & Communication: Extensive experience in client-facing roles, ensuring customer satisfaction through prompt issue resolution, empathy, and clear communication. - Remediation & Risk Management: Currently working as a Remediation Analyst, focusing on compliance, risk mitigation, and process improvements to support business objectives. My passion lies in helping businesses enhance their operations and delivering solutions that exceed expectations. I am adept at working across different industries, collaborating with teams, and managing client relationships to achieve both technical and business goals. If you need a versatile professional who can adapt quickly, bring fresh perspectives, and deliver high-quality work across a range of domains, I’d love to help bring your project to life.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Support
    Server
    Techno
    Technical Project Management
    Phone Communication
    Community Management
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I'm a personal trainer working one on one independent of where I am, I have traveled around the world, exploring fascinating places and meeting people from different cultures. With communication skills in three languages - Portuguese, English, and Spanish - I am always seeking new challenges and dedicating myself to constant learning. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Translation
    Sports & Fitness
    Physical Fitness
    Personal Training Session
    Phone Communication
    Technical Support
  • $34 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE I have experience working in a variety of customer service. Fast learner and highly motivated person able to understand business requirements and capable to adjust to different sectors. Responsible and dedicated with a solid work ethic capable of identifying problems and implementing effective methods to achieve better results. Also I have experience working from home as a customer service.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Support
    Server
    Phone Communication
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    I am an experienced End User Compute Analyst and Hardware Coordinator that has essential knowledge in installing, diagnosing, troubleshooting, and maintaining of hardware, software and network systems. I am well versed in resolving technical problems and achieving business objectives. I am result-oriented with imperative experience in providing high level of support to customers. My track record endorses me having an outstanding customer service, technical and problem-solving skills; competent in building customer relationships.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Zoom Video Conferencing
    Technical Support
    IT General Controls Testing
    Email Support
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I've joined UpWork to being a career as a freelancer. I graduated with degrees in finance and law and always looking for opportunities to work with you, understand your business needs and edit/write accordingly. Qualities: - Self-starter, disciplined, organised, Hard working and have a quick response time. I have communication skills and work well under pressure. I am a quick learner and up for any task that's presented. Please do not hesitate to voice your exact needs, I endeavor to deliver top customer service.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Online Writing
    Data Entry
    General Transcription
  • $23 hourly

    • 4.9/5
    • (1 job)
    Ciao! 👋 I'm Carolina, a 23-year-old graphic design graduate from Italy. With a solid foundation in visual communication and creativity, I bring a fresh perspective to every project. 💼 Virtual Assistance: As a versatile Virtual Assistant, I am adept at handling various tasks to streamline your workflow. From managing emails and schedules to data entry, I ensure that your business operates smoothly, allowing you to focus on what you do best. 🤝 Customer Support & Sales: My interpersonal skills and customer-centric approach make me an ideal candidate for customer support and sales roles. I excel in building relationships, addressing queries, and driving sales through effective communication and problem-solving. 🎨 Graphic Design: Bachelor's degree in Graphic Design, I specialize in creating visually stunning designs that capture attention. From branding to social media graphics, I love bringing ideas to life through visual storytelling. 🇮🇹 Italian Translator: Fluent in both English and Italian, I offer seamless translation services to bridge language gaps. Whether it's translating documents, websites, or communication materials, I ensure accurate and culturally sensitive translations. ✨ Why Choose Me: - Proven graphic design skills with a degree to back it up. - Versatility in virtual assistance, customer support, and sales. - Bilingual proficiency in English and Italian for effective communication. - Detail-oriented and committed to delivering high-quality results. Let's collaborate to bring your projects to life! Whether you need a captivating design, reliable virtual assistance, or effective customer support, I'm here to contribute my skills and dedication to your success. 📬 Reach out for a chat or to discuss how we can work together!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Canva
    Customer Support
    Virtual Assistance
    Sales
    SEO Content
    Social Media Advertising
    Digital Marketing
    Graphic Design
    Proofreading
    Content Creation
    Copywriting
    English to Italian Translation
    Italian to English Translation
    Translation
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I am from Melbourne Australia but have been residing in Budapest Hungary for the past 5 years. I speak native english, Hungarian and Serbian languages. I am a certified Hungarian-English translator and have a TESOL Diploma in private tutoring and teaching business english. I also have a vast knowledge of administrative roles and an extensive experience in customer service; either face to face, mail or in an online/telephone environment. WORK EXPERIENCE @ VICROADS: I gained my extensive work experience by working in different Departments within VicRoads. VicRoads is a statutory corporation which is the road and traffic authority in the state of Victoria, Australia.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Administrate
    Presentation Design
    Contract Management
    Management Skills
    Microsoft Word
    Content Writing
    Business Writing
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Customer Service Representative near Melbourne, VIC on Upwork?

You can hire a Customer Service Representative near Melbourne, VIC on Upwork in four simple steps:

  • Create a job post tailored to your Customer Service Representative project scope. We’ll walk you through the process step by step.
  • Browse top Customer Service Representative talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Customer Service Representative profiles and interview.
  • Hire the right Customer Service Representative for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Customer Service Representative?

Rates charged by Customer Service Representatives on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Customer Service Representative near Melbourne, VIC on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Customer Service Representatives and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Service Representative team you need to succeed.

Can I hire a Customer Service Representative near Melbourne, VIC within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Customer Service Representative proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.