Hire the best Customer Service Representatives in Sydney, NSW

Check out Customer Service Representatives in Sydney, NSW with the skills you need for your next job.
  • $11 hourly
    Hello visitor!! :) I am glad you stop by to check my profile. Surely you are looking for a good fit for your job position and I think you got to the right place, I hope you find interesting what your a about to read and I can be the one you are looking for. Let me introduce myself: My name is Jose and I am a Colombian languages professional. My native language is Spanish and I have an excellent command of English Language. I have a Bachelor’s Degree in Modern Languages at college (Javeriana University). I lived in different parts of Colombia and also I lived sometime in the USA. I have experience in Customer Service, Customer Care and Call handling. I have worked in different North American and European companies speaking English and other languages all day long. I worked for AT&T (1 year) taking calls and managing emails and chats. Besides, I worked for 5CA in projects like Vendo, GolfBuddy, Konami, Activision, etc., handling calls, emails (Zendesk), and chats. I also have a major in Translation from college. If you decide to contact me, I DO NOT use Google translator, ALL my translations are manual. I am able to do high quality translations and transcriptions from Spanish to English and English to Spanish very efficiently. I am always looking to offer the best experience to my client. I am committed to drive profits and encourage company growing through the different services I provide; collaborative and focus on improving my client’s reputation. Give me the opportunity and I assure you won't regret working with me as a team. Hope to hear from you
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    Data Entry
    Email Support
    Microsoft Power BI Data Visualization
    Zendesk
    French to Spanish Translation
    Spanish to English Translation
    English to Spanish Translation
    Customer Support
    Spanish
    English
    Castilian Spanish
    Translation
  • $65 hourly
    Asana workflow specialist and Online Business Manager with over 14 years of experience in corporate fashion and 8 years in supporting small businesses in business administration, customer relations, and project/ event management. I specialise in streamlining operations, implementing efficient workflows, and managing projects to save you time and money while driving business growth. Are you overwhelmed with daily operations and need a reliable partner to bring clarity and structure to your business? I help entrepreneurs and business owners by creating scalable systems, automating processes, and optimising team collaboration—empowering you to focus on strategy and growth. Here's how I can make a difference for you: OPERATIONS: - Review of key systems needed to run a business, identify areas for improvement and create solutions to optimise operations and workflow - Develop and document processes for key systems within the business - Implement automated business tools & software to manage various systems - Create and maintain of Standard Operating Procedures (SOPs) - Set up a reporting system and tracking KPIs & metrics on a weekly/ monthly basis - Optimise client experience and onboarding processes PROJECT MANAGEMENT: - Develop project plan, including timeline, process, people and other resources - Setup and maintain Asana or other online project management tool - Delegate & communicate details of the project to team members & contractors - Follow-up with team as necessary to ensure that “stuff gets done” on time - Managing project budget and handle any challenge with a quick and effective solution TEAM MANAGEMENT: - Identify team needs based on current business goals and projects - Determine what type of specialist would be the best fit - Craft job posting/details - Filter responses, review portfolios & setup interviews - Ensure there is a signed contract in place for all hires - Team Onboarding: Get new hires proper information and/or training for their role - Handle team challenges as they arise ADMINISTRATION: - E-mail inbox support and management - Provide client communication & support - Handle scheduling - Create templates and documents Let’s discuss how I can help improve your business operations! Whether you need structure, process improvement, or someone to oversee the daily tasks, I’m here to help you focus on what truly matters. Reach out to discuss your needs and how we can take your business to the next level together.
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    Management Skills
    Virtual Assistance
    Administrative Support
    Communications
    Operational Planning
    Asana
    Project Management
    Automated Workflow
    Business Operations
    Data Entry
    Customer Support
    System Administration
    Email Communication
  • $65 hourly
    I am an eye care health professional and quality manager with 17 years of clinical and administrative experience. I completed a Master of Business Administration (Health Services Management) in 2020. I am committed to delivering quality work and achieving outcomes in a timely manner.
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    Topic Research
    Spreadsheet Software
    Microsoft PowerPoint
    Proofreading
    ISO 9001
    Microsoft Word
    Medical Editing
    Microsoft Excel
    Business Management
    Visualization
    Academic Editing
  • $40 hourly
    I am a highly self-motivated and meticulous individual with five years' experience under my belt including people management, e-commerce, digital marketing, logistics and customer relations.
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    Marketing
    Journey Mapping
    Logistics Management
    Administrative Support
    Front-End Development
    Digital Marketing
    Digital Marketing Strategy
    Ecommerce
  • $35 hourly
    Curious and adaptable problem-solver, always looking on how to make good things happen. My journey has taken me from leading healthcare projects to chasing waves in Indonesia and working on organic farms in Australia. This mix of professional expertise and real-life adventure has shaped my ability to thrive in diverse situations and circumstances. I am all about flexibility and dynamism, whether it's aligning with different teams, adapting to new challenges, or working across cultures, I’m driven to deliver results and build meaningful connections. When I’m not working, you’ll find me sailing, surfing, and/or exploring new places—picking up lessons from the real-world and trying to bring to everything I do.
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    Management Skills
    Business Development
    International Development
    Business
    Business Management
    Business Analysis
    Relationship Management
  • $90 hourly
    As a Wireless Implementation Consultant with 9 years of experience, I specialise in delivering high-performance wireless solutions for complex, large-scale networks across various industries, including hospitality, retail, and enterprise. I collaborate closely with clients from the initial consultation through to post-installation support, ensuring every solution meets both technical and business objectives. My broad industry experience has sharpened my problem- solving abilities, allowing me to deliver customer-focused solutions that keep businesses running smoothly and efficiently. Data3 – Wireless Specialist 
 (March 2024) – Present Professional Wi-Fi Services, Ekahau Site Survey Operator (2015 - Present) NDIS IT Support Specialist (2020 - Present) Wireless Survey Engineer, Dematic (2022) Wireless Survey Engineer, IPTel (2021) Contract Ekahau Site Survey Specialist (2016 - 2020) Wireless Specialist - Reivernet - 2018 - 2020 Wireless Engineer - Netwireless - 2017-2018 Wireless Engineer - SkyFii - 2015-2016
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    Android App
    iOS
    Windows Server
    macOS
    Office 365
    IT Consultation
    IT Support
    IT Management
    Time Management
    WiFi
    Adobe Lightroom
    Problem Solving
    Wireless Communication
  • $70 hourly
    Experienced professional with more than 20 years on experience in Operations, Human Resources, Localization, Advertising at multinational companies such as Amazon, TCS, Barclays Localization, Translation, Proofreading for English and Hindi Operations, Data, entry, MS Office Customer Service Digital Marketing Voice recording
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    Digital Marketing
    Marketing
    Customer Support
    Customer Service Chatbot
    Phone Support
    Content Writing
    Computer Skills
    Data Entry
  • $15 hourly
    As a Dynamic Virtual Assistant, I navigate a spectrum of tasks with finesse, bringing a professional touch to mystery shopping calls, surveying chatbots, precise data entry, top-tier chat support, content creation, text translation, strategic social media management, and even interfacing with AIs and robots. I embody adaptability, a proactive mindset, and an unwavering commitment to learning, ensuring your virtual operations are not just managed but elevated to excellence.
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    First Aid
    Staff Recruitment & Management
    Human Resource Management
    Social Customer Service
    Mystery Shopping
    ESL Teaching
    Personal Development
    Counseling Psychology
    Online Chat Support
  • $50 hourly
    I am among Top rated freelancers. I have assisted many clients with their IT projects and managing their cloud infrastructure. Most projects related to Azure Infrastructure and Azure AD, DevOps, SharePoint, OneDrive, Windows Server and SQL Server Management, VOIP, Freshdesk, Word Formatting, Visio Diagrams and flow charts. I have an extensive experience of over 15 years in IT and currently working as Infrastructure Manager for an Irish-based company at their Sydney location. My Qualifications: Bachelor of Network Engineering and Systems Analyst Specialisation; advanced diploma in HR.
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    Microsoft IIS
    ERP Software
    Windows Server
    VoIP
    Microsoft SQL Server
    Freshdesk
    Analytics
    DocuSign
    Microsoft SharePoint Administration
    Hyland Software OnBase
    Microsoft Azure
    Administrative Support
    Process Improvement
    Technical Support
  • $20 hourly
    Ready for your next adventure, but don't have time to plan it? Don't worry I'm here to help. I have a passion for all things travel, having visited 30+ countries and planned multiple trips for friends, family and respective clients. University graduate with a Bachelor of Business, specializing in Marketing and Tourism Management. I'm currently a full time digital nomad and love helping travelers have a trip of a lifetime! I am well versed in: - Flight/ hotel/ transport bookings - Restaurant recommendations - Things to do and more I'd love to learn about your travel plans so I can help you today! Additionally, I specialize in voice recordings for Australian English native speakers and can complete related jobs with a strong attention to detail.
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    Voice-Over Recording
    Voice Recording
    Video Transcription
    Audio Transcription
    Dialogue Recording
    Travel Planning
    Pricing Research
    Leisure Travel
    Travel
    Travel & Hospitality
    Travel Advice
    Travel Itinerary
  • $21 hourly
    My passion is helping others grow their businesses. I dedicate myself to each client by giving my best and most honest advice and suggestions when it comes to social media management. My goal is to build a lasting relationship with each and every one of my clients.
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    Marketing
    Writing
    Graphic Design
    Proofreading
  • $30 hourly
    Looking for a professional that can adequately satisfy all your proof reading, writing , web designing, data entry and copy needs? Well then , Look no further as you have found your next client. As a former Employment Consultant, I believe regular communication is key into building and completing the task at hand between the employer and myself. Look no further and contact me for your next task
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    Writing
    Article Writing
    Blog Writing
    Aviation
    Scheduling
    Administrate
    Appointment Scheduling
    Presentation Design
    Office Design
    Proofreading
    Microsoft Word
    English
    Microsoft Office
    Microsoft Excel
  • $45 hourly
    Profile Summary: I am known as an active and happy individual whom adapts and assimilates to my work environment quickly. I communicate well with people of all ages; I have the ability to work both by myself and with others in a cohesive and constructive manner. I have excellent organisational skills and pride myself on just that. I am an efficient worker and constantly strive to improve and develop those skills. Job Skills proficient in: * Documentation and Filing of Records. * Appointments scheduling. * Liaising with customers. * Auditing and ordering of stores. * Maintaining hygienic work environment. * Completing set tasks as required by supervisor. * Working within a team work environment. * Food preparations and waitressing. * Packing and unpacking stock * Stocktaking * Opening and closing of stores * Cashing up tills * Visual merchandise stores
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    Visual Merchandising
    Retail
    Health
  • $20 hourly
    👋 Welcome to my Upwork profile! 🌏 Location: Australia 📚 Education: ACCA in Accounting Bachelor's Degree in Accounting 📜 Certifications: 🔹 Advanced Xero Certification 🔹 Advanced QuickBooks Certification 🔹 MYOB Certified Ninja 🔹 SAGE Qualified 🔹 Excel Professional 📊 Experienced Accountant Specializing in Accounting, Finance, and Payroll Management Are you in need of a seasoned accountant with a talent for building strong rapport and a comprehensive skill set in accounting, finance, payroll management, and aged payables & receivables? Look no further! About Me: With 8 years of experience in the accounting field, I have honed my expertise in various aspects of financial management, including accounting, finance, payroll, and managing aged payables & receivables. My passion for numbers is matched only by my dedication to providing exceptional service to clients. My Services: ✅ Accounting & Finance: From preparing financial statements to conducting financial analysis, I offer comprehensive accounting and finance services tailored to meet your business needs. With meticulous attention to detail, I ensure accuracy and compliance with regulatory standards. ✅ Payroll Management: I specialize in managing payroll processes efficiently and accurately, handling everything from employee payments to tax filings. Whether you have a small team or a large workforce, I can streamline your payroll operations and ensure timely payments. ✅ Aged Payables & Receivables: Managing aged payables and receivables is crucial for maintaining healthy cash flow and optimizing financial performance. I excel in identifying outstanding payments, implementing collection strategies, and reconciling accounts to ensure timely payments and minimize bad debts. Why Choose Me? 🔹 Rapport Building: Building strong relationships with clients is at the heart of what I do. I believe in open communication, trust, and transparency, ensuring that clients feel valued and supported throughout our collaboration. 🔹 Expertise: With a solid background in accounting and finance, coupled with specialized knowledge in payroll management and aged payables & receivables, I bring a wealth of expertise to every project. 🔹 Client Satisfaction: My ultimate goal is to exceed client expectations by delivering high-quality services that drive tangible results. I am committed to providing personalized solutions that address the unique needs of each client.
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    Technical Support
    Customer Experience
    Customer Care
    Accounting Software
    Finance & Banking Chatbot
    Technical Project Management
    Tech & IT
    Finance & Accounting
  • $15 hourly
    Feel like you're constantly chasing your tail every time a calendar reminder pops up? I've got you covered. Spending hours filtering through hundreds of emails? Leave it to me. Your to-do lists seems never-ending, filled with time consuming, mundane tasks? I'll take care of it. I am a detail oriented, focussed and highly organised professional. I am an efficient and effective communicator; both written and verbal. I understand the pressure of working in a high functioning, versatile operation and what it takes to manage both administration and personal life, all while working with hundreds of employees in dynamic operations. Offering support and assistance in; Client and Customer Service and Support Client management Calendar management Email inbox management and correspondence Personal scheduling Travel arrangement Data entry Budgeting and budget management Critical path planning and management Project Management Editing and proof reading File maintenance and organisation Candidate screening and interview scheduling Managing databases Meeting support; coordination, presentation preparation, taking minutes, distributing and following up action plans I am looking forward to using my skills to help high functioning professionals streamline their operations, administration, human resources and personal schedules.
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    Candidate Interviewing
    Complaint Management
    Client Management
    Customer Care
    Administrative Support
    Phone Communication
    Email Communication
    Hospitality
    Budget
    Time Management
    Calendar
    Staff Recruitment & Management
    Editing & Proofreading
  • $35 hourly
    I'm a graphics and UX designer passionate about solving problems through design. I have a keen eye for detail and enjoy creating designs that seamlessly combining aesthetics with functionality. - Designing brand/visual identities (including logos, colours and typography) - Content Creation (instagram, facebook posts) - Website and & app UX & UI design - Signage solutions for big and small businesses (including shop signs, menus, banner designs)
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    Problem Solving
    Adobe InDesign
    Adobe Illustrator
    Figma
    Content Creation
    Graphic Design
    User Experience
    UX & UI
  • $50 hourly
    I’m Thiago, a skilled professional with extensive experience in people management, sales leadership, and translation services. I specialize in optimizing team performance, building high-performing teams, and creating efficient systems to drive success. Over the years, I’ve worked with diverse teams and clients, helping businesses grow and achieve their goals in various industries. In addition to my leadership roles, I have solid experience as a virtual assistant and translator, offering services in Portuguese, English, and Spanish. My ability to adapt to different roles and deliver results remotely has allowed me to thrive in remote opportunities and collaborate with clients globally. Having traveled extensively, I’ve gained the cultural awareness and adaptability needed to effectively work with people from various backgrounds. My experience managing people from different countries has refined my communication skills, enabling me to handle multicultural teams and clients smoothly. I hold a post-graduate degree in Organizational Communication, a Diploma in Leadership & Management, and certifications in Project Management Full Stack and SCRUM Master. I am open to remote projects, global collaborations, and opportunities where I can apply my skills in virtual assistance, project management, translation, and team leadership.
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    Techno
    Data Analysis
    Strategy
    Operations Management Software
    Sales & Marketing
    Leadership Coaching
    Team Management
    English
    Translation
    Brazilian Portuguese Accent
    Business Analysis
    Technical Support
    Technical Project Management
    Phone Communication
  • $35 hourly
    o Proven commitment to professionalism and maintaining the highest level of integrity o Dedicated to exploring opportunities for growth within self and organizational o Enthusiastic, positive, self-motivated, organized, hardworking and focused on progression o Committed to building positive working relationships o Problem-solving skills with creative and innovative approaches
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    Sales & Marketing
    Partnership & Collaborations Outreach
    Small Business Administration
    Digital Marketing Materials
    Digital Marketing
    Email Marketing
  • $45 hourly
    Strategic and systematic team player with a results-driven, solutions-oriented approach, recognised for leading collaborative efforts that foster process improvements, cost efficiencies, and innovative outcomes. Possesses extensive experience across diverse sectors, spanning private and public organisations from SMEs to large corporations, both locally and internationally. Background includes manufacturing (food, skincare, clothing, accessories), wholesale, retail, FMCG, government, engineering, health, and not-for-profit sectors. Known for a strong focus on teamwork and cross-functional collaboration, consistently enhancing business success through cohesive efforts with both internal teams and external partners. Brings a methodical approach to problem-solving, implementing cost-saving initiatives and optimising business processes aligned with strategic organisational goals. Project Management Stakeholder Engagement Problem Solving & Analytical Thinking Continuous Improvement Customer Relationship Management Sales & Market Insight Team Leadership Supply Chain Management Procurement & Strategic Sourcing Budget & Financial Management Negotiation & Persuasion Organisational Development Innovation & Creativity Risk & Change Management Strategic Thinking Product & Lifecycle Management Effective Communication Technology Proficiency Adaptability & Flexibility Time Management & Prioritisation Data Interpretation Quality & Compliance Assurance
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    Data Analysis
    Manufacturing
    Small Business Administration
    Supplier Search
    Process Improvement
    Sourcing
    Price & Quote Negotiation
    Contract Management
    Logistics Coordination
    Procurement
    Market Research
    Project Management
    Virtual Assistance
  • $50 hourly
    I have worked in hospitality before and I know how to deal with customers and provide service and care. I have great communication skills. I have used a phone to make a call and to receive them. I can make appointments and set them up. I can help customers for their needs.
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    Server
    Phone Communication
    Customer Experience
    Customer Care
  • $35 hourly
    Dedicated and detail oriented professional with over 4 years of experience in administrative tasks, specializing in customer relations and meticulous agenda management. Previous experiences in Sales and Hospitality which brought me ability to handle a busy workload efficiently while maintaining a high standard of organization.
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    General Transcription
    Meeting Agendas
    Microsoft 365 Copilot
    Problem Solving
    Organizer
    Canva
    Virtual Assistance
    Sales
    Communication Skills
    Team Alignment
    Time Management
    Administrative Support
    Data Entry
  • $55 hourly
    I am a passionate Creative Editor and Writing Specialist with a talent for crafting compelling, imaginative narratives and delivering meticulous editorial support. With a strong background in literary analysis, creative storytelling, and academic writing, I specialize in shaping ideas into polished, impactful pieces. Whether you're an aspiring author, a student aiming for excellence, or a professional with a story to tell, I bring precision, creativity, and expertise to every project. Key Areas of Expertise: - Imaginative Writing: I excel at creating vivid, immersive worlds that explore the interplay of memory, identity, and transformation. My imaginative pieces reflect complex emotional depth and an acute understanding of narrative structure, inviting readers on journeys that linger long after the final sentence. - Analytical Writing: With a deep appreciation for literary theory and cultural context, I provide insightful evaluations of texts, dissecting themes, characters, and competing ideologies. My analyses are clear, compelling, and backed by extensive research, suitable for academic and professional audiences alike. - Editing and Proofreading: I refine and polish manuscripts, essays, and creative works with precision. I ensure every piece resonates with its intended audience, offering constructive feedback and professional-quality editing. - Educational Support: I mentor students in honing their writing skills, helping them excel in high-level courses like English Extension. I specialize in analyzing complex texts and guiding students to articulate nuanced arguments with confidence and clarity. Why Choose Me? - Imaginative Vision: My storytelling is grounded in rich imagery and emotional resonance, crafting narratives that transport readers. - Analytical Depth: I bring a unique voice to literary critique, weaving context, theory, and insight into every analysis. - Tailored Approach: I adapt to the needs of every client, ensuring your voice and message shine in the final product. - Versatile Portfolio: From crafting immersive fiction to dissecting literary classics like Frankenstein and Metropolis, my work bridges creativity and intellect. If you're seeking a collaborator who can transform your ideas into polished, unforgettable prose or help you navigate the complexities of literary analysis, let’s connect! Together, we can bring your vision to life.
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    Online Analytical Processing
    Content Creation
    Teaching
    Administrative Support
    Public Speaking
    Job Scheduling Framework
    Professional Tone
    Business Writing
    Business
    Proofreading
    Academic Editing
    Writing
    Content Writing
  • $40 hourly
    Communication skills, Hard and soft skills, Knowledge in Salesforce, Twilio, Microsoft Word, Excel, Power Point, outlook. Retention and sales experience Customer service and technical support experience.
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    Phone Communication
    Sales Call
    Technical Support
    Customer Care
    Customer Retention
  • $40 hourly
    I am a qualified and results-oriented English Language Teacher with over 15 years of experience. Delivering high-quality ESL and EFL instruction in both online and face-to-face environments. Skilled in TESOL methodologies, curriculum development , and class management for diverse student populations, specialising in General English, IELTS and PTE Preparation, and Academic English. I am CELTA-certified with a proven track record of improving student outcomes, reducing dropout rates, and creating an inclusive learning atmosphere.
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    Tutoring
    Teaching English as a Foreign Language Certification
    Creative Strategy
    Curriculum Design
    Grammar
    Communications
  • $35 hourly
    STUDENT 0421918551 As a diligent and dedicated masters student in Sydney, Australia search of a part-time job, my primary goal is to secure a position that offers flexibility in working and accomodates my academic commitments.
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    AI Content Writing
    Content Writing
  • $83 hourly
    Smartly divide several stages with High level of Responsibility to make sure project success on every stage. Link to the final positive result.
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    Technical Project Management
    Phone Communication
    Travel Planning
    Quality Inspection
    Workplace Safety & Health
    Construction Monitoring
    Hardware Testing
    Strategic Planning
    Multilingual Translation
  • $30 hourly
    PERSONAL SUMMARY Confident and coherent individual with the ability to work in teams to achieve set outcomes. Young student of UTS Insearch completed diploma of Information Technology. Motivated individual keen toobtain employment in learning environment. Key strengths include the ability to adapt to situations, willingness to learn and develop professionally., PERSONAL ATTRIBUTION *Verbal Communication: Recognised ability to communicate with a range of individuals from different cultures and backgrounds. * Commitment & Dedication: Willing to provide long-term ongoing contribution and commitment to an organization. *Reliable: Commended reliability as team member and supporter. *Honest: Strong personal morals and ethics ensure complete honesty and transparency at all times. *Language: English (Fluent-Primary Language) and Bangla. *Citizenship: Australian Citizen.
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    Tech & IT
    Java
    Microsoft Outlook
    Transaction Processing
    Presentations
    Management Skills
    Microsoft Excel
    PPTX
    Presentation Design
    Business Presentation
    Unix
    Microsoft Office
    JavaScript
    Unix System Administration
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