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Hire the best Customer Service Representatives in Campinas, BR

Check out Customer Service Representatives in Campinas, BR with the skills you need for your next job.
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Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 202 client reviews
  • $40 hourly

    • 5.0/5
    • (13 jobs)
    Enthusiastic customer success professional with 10 years of experience working as a liaison between consumers and corporations. Maintain the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or competencies of the organisation. Very focused individual and highly motivated with 2 years of management experience. Competent team player who can deliver incredible customer experience by e-mail and messaging tools in English, Portuguese and Spanish. Extensive experience working with CRMs, Zendesk, Intercom, Help Scout, Shopify and many other CX tools. Skilled at mediating conflict and coming up with creative solutions that benefit both the company and customer. Proven management experience in effectively training competent customer service associates and continuing to provide outstanding service to customers. Expert at learning about new products and delivering information to customers in a way that is honest, educational and helpful. I'm currently studying UX/UI Design to further help customers and companies to deliver amazing experiences through innovative, useful and usable products.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Support
    Chat & Messaging Software
    Order Management
    Customer Experience
    User Experience
    Complaint Management
    Portuguese
    English
    Zendesk
  • $16 hourly

    • 4.8/5
    • (11 jobs)
    Hi there, my name is Weverson Barbieri, Bachelor’s Degree in Business Administration and Automotive Systems Technology, with proficiency in English and over 6 years of experience in large national and multinational companies. Expertise in electrical and electronic fault diagnosis in ECUs of the engine management, body, and transmission on American vehicles. Strong knowledge of automotive network communication protocols like CAN Bus and LIN. Skilled in troubleshooting electrical and electronic circuits, diagnostic testing procedures, and diagnostic equipment. Proficient in DTCs (diagnostic trouble codes) and their respective circuits. Deep understanding of wiring schematics, input/output signals, sensors, actuators, pinouts, and ECUs. Knowledge of AUTOSAR, software components (SWC), and main AUTOSAR concepts. One year of experience with Python, C/C++, and embedded systems. I invite you to look at my profile and let’s do something great together!
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    Microsoft Visual Studio
    Streamlit
    NumPy
    pandas
    Python
    Microcontroller Programming
    Microcontroller
    GitHub
    C++
    Software Architecture
    CAN Bus
    Automotive Engineering
    Automotive
  • $37 hourly

    • 0.0/5
    • (1 job)
    Working as Head of Commercial and Operations leading and motivating the Commercial Team within Solar industry to improve customer service with clients, increase sales and ensure efficiency. Responsible for creation and maintenance of models, reports, dashboards as required by the company CEO and board. Coordination of 2022 budget with the development of the framework for strategic planning and budgeting processes. Three years’ experience as a Marketing and Finance Specialist in the Global Marketing Head Quarters. Responsible for Monthly performance reviews of Volumes and P&L by brands, analytical reviews on Financial Statements, financial support, ad-hoc and financial analysis to support 1YP and 3YP decisions, management of budget (1YP and 3YP) process for Marketing package, ensuring that all zones are reporting on time, analyzing and criticizing the numbers updated, process improvements, and compiling information to update results according to the proper system. (Anaplan). Two years’ experience as senior analyst in the global control department. Responsible for general accounting reconciliations, follow up and journal entries (Trade Payables, Trade Receivables, Intercompany, P&L and Others), Intercompany reconciliation process for 9 zones, monthly Analytical review on Financial Statements, quarterly preparation of financial statements and disclosure notes and Sox Reports. Two years’ experience as an Experienced Audit Assistant in a Big Four, responsible for technical work in accounting, financial audit (IFRS, USGAAP and BRGAAP) of companies in different sectors, in various activities such as: preparation and review of financial statements, review of reporting packages, validation of GAAPs, audit internal controls and understanding of internal processes and policies, audit based on international auditing (ISA) and accounting (IFRS) standards, coordination and planning of physical inventories, among other activities.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    IBM Cognos TM1
    Cost Control
    Forecasting
    Microsoft PowerPoint
    Financial Audit
    Financial Report
    Stakeholder Management
    Client Management
    Budget
    Anaplan
    Sales
    Cognos
    Data Analysis
    Microsoft Excel
  • $56 hourly

    • 0.0/5
    • (0 jobs)
    Estou a procura de vagas para freelancer aos fins de semana. Atualmente, estou cursando Gestão Financeira na Wyden, Campinas, com um sólido histórico educacional e experiências práticas. Inicialmente, obtive um diploma técnico em Logística, onde adquiri conhecimentos valiosos sobre cadeia de suprimentos e operações logísticas. Complementei minha formação com cursos técnicos em Marketing Digital e Logística em Transportes e Roteirização, buscando ampliar minha compreensão do mercado e das estratégias empresariais. Destaco também minha experiência profissional durante meu estágio, na Valeo Sistemas Automotivos, em Campinas. Onde tive a oportunidade de mergulhar no ambiente dinâmico da indústria automotiva, aplicando meus conhecimentos em logística, bem como desenvolvi habilidades essenciais, como o uso do sistema SAP, análise de indicadores, acompanhamento de PCP (Planejamento e Controle da Produção), conhecimento em exportação e atendimento ao cliente (Customer Service). Esta experiência me proporcionou uma compreensão prática das operações empresariais e a capacidade de enfrentar desafios de forma eficaz.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
    Server
    Technical Support
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    Possuo mais de 12 anos de experiência em Operações de Suporte/ Sustentação. Com ênfase para atividades como coordenação de suporte técnico, análise de processos e garantia de qualidade, com expertise em ambientes de ERP e Tecnologia da Informação. Ao longo de minha trajetória, desenvolvi habilidades em gestão de equipes, otimização de processos e na busca contínua pela excelência operacional e satisfação do cliente. Tenho experiência na definição e implementação de SLA, elaboração de dashboards de acompanhamento e controle de métricas, além de projetos que resultaram em melhorias significativas no tempo de resposta ao cliente e no aumento dos índices de satisfação (CSAT). Possuo forte capacidade de liderança, com foco em desenvolvimento de pessoas por meio de feedbacks e planos de desenvolvimento individual (PDI), bem como implementação de novas ferramentas e canais de atendimento, gerando inovação e agilidade nos processos de suporte.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Data Analysis
    ITIL
    Dashboard
    Process Documentation
    Chatbot
    Zendesk
    Technical Support
    Technical Project Management
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I'm Marcela Ferreira, and my passion lies at the intersection of finance and data analysis. With over four years of experience as a Financial Analyst, I have dedicated myself to filling and controlling financial reports, as well as managing indicators. I work well in teams and am recognized for my organizational skills. Currently, I am committed to enhancing my skills in Power BI and Python, exploring the vast potential these tools offer for data control and report generation. Additionally, I have a solid experience in dealing with delinquency, a challenging area, but one that has helped me grow professionally. I'm also an influencer on my social media networks with over 2000 followers.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Call Center Management
    Customer Support
    Microsoft Excel
  • $11 hourly

    • 0.0/5
    • (0 jobs)
    Summary of Professional Experience  The entire routine of the INMETRO certification process for home appliances and technical assistance.  Quality control of imported products, preparation and monitoring of corrective and preventive actions in factories abroad in China, Italy, Spain, Mexico, France.  Knowledge of regulatory ordinances 18, 371, 400, 491 and others, Brasil INMETRO  Active participation in COBEI and INMETRO committees in the drafting, translation and approval work groups for the nationalization of IEC standards for Brazil.  Preparation and monitoring of complaints for the purposes of monitoring and maintaining certifications.  Preparation, programming and maintenance of NPI (New Product Introduction) technical processes.  Preparation and implementation of 6 Sigma projects as a Green Belt.  Supervision, coordination and administration of technical assistance teams.  Structuring of a training department and teams to provide technical and administrative training for authorized service stations and employees. Coordination of stocks, scheduling and shipping, monitoring of claims in support of SAC and CQ.  Digitization and computerization of systems for administration of authorized services for electronic submission of service orders, parts requests, download of technical publications, creation and implementation of e-service program, e-learning, support for e-commerce.  Monitoring of product launches, support for adapting products to Brazilian standards, introduction of new products, preparation of user manuals, preparation of service plan, spare parts, training, etc.  Writing of technical manuals, technical bulletins, technical and administrative circulars.  Selection and hiring of authorized workshops throughout the national territory. Modernization of support system for authorized workshops. Development of administrative and training support materials such as: Bulletins, Circulars and Technical Manuals, as well as support for campaigns and visual identity programs for authorized workshops.  Technical support for the sale and distribution of components and spare parts.  Supervision of mechanical workshop production (turning, painting, tools, etc.)  Knowledge of technical assistance systems for products with various applications such as:  White goods and portable electrical appliances, high-security safes, industrial presses, computers, etc.
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    Technical Support
    Product Features
    User Manual
    Phone Communication
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    RESUMO DAS QUALIFICAÇÕES Experiência na área Administrativa e Compras, controle de pedidos, estoque e qualificação de fornecedores conforme ISO 9001-2015. Experiência nas ferramentas Protheus e SAP. Agilidade em atendimento operacional do cliente de grande demanda.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Administrative Support
    SAP ERP
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    I am an experienced virtual assistant with skills in customer service, data management, transcription and administrative support. Committed to results, I am organized, proactive and have a great ability to adapt to different tools and work needs. I am ready to help your company achieve its goals with efficiency and dedication.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Company Research
    Facebook Marketplace
    Customer Relationship Management
    Administrative Support
    Online Research
    Document Review
    Communication Skills
    Academic Research
    Virtual Assistance
    Data Management
    General Transcription
    Online Market Research
    Business Research
    Market Research
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    SUMMARY Experienced Funded & Retail Trader with over 7 years of expertise in CFDs and Futures. Proficient in analyzing price behavior using technical analysis tools and order flow to identify high win rate opportunities. Skilled in buying and selling various assets, including currency pairs, indices and commodities, through platforms like Metatrader, ProfitChart and Ninjatrader. Strong risk management capabilities, employing strategies to optimize risk/reward ratios. Adept at monitoring key economic indicators such as Payroll, PMI, CPI, PPI and Retail Sales to inform trading decisions. Possesses 6 years of experience in the Brazilian financial market and 1 year in the American market. Additionally, has a solid background in mechanical engineering and electronics, with hands-on experience in project development, testing, prototyping and maintenance of medical and hospital equipment. Fluent in English, with intermediate proficiency in Spanish and basic knowledge of German.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Techno
    Technical Project Management
    Server
    Phone Communication
    Technical Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a flight attendant with 5 years of experience in the industry, during which I have developed exceptional customer service and communication skills. Before becoming a flight attendant, I had 5 years of experience in customer reception, service, and online support. I have experience with technology and quickly learn new systems. I am a native Portuguese speaker and fluent in English, which allows me to communicate effectively with clients from different backgrounds and deliver high-quality service in multicultural environments. With a professional, calm approach and always attentive to others’ needs, I continuously strive to improve my skills in order to offer the best possible service.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Time Management
    Sales
    Logistics Management
    Problem Solving
    Communication Skills
    Travel
    Spanish
    Portuguese
    English
    Travel & Hospitality
  • $14 hourly

    • 0.0/5
    • (0 jobs)
    Do you need more time to focus on strategies and growth while your operations continue running smoothly? Don't worry, I’m here to help. My practical approach solves communication, process, and engagement challenges, allowing you to focus on what truly matters. I am a virtual assistant and social media manager with experience in administrative support and content creation. My proven skills in task management, customer service, and SEO writing can help optimize your workflow, improve customer relationships, and strengthen your brand’s digital presence. 👩🏻‍💻 Services I offer: • Task organization and email management. • Customer support via chat, email, and digital platforms. • Planning, creating, and scheduling social media content. • Designing attractive visuals on Canva, always aligned with brand identity. • SEO writing: optimized content for better online visibility. • Document revision and rewriting with clarity and quality. • Creating and optimizing social media profiles to maximize your digital presence. ✍🏻 What you can expect when you hire me: • Organization and Efficiency: Streamlined administrative support ensuring smooth operation. • Social Media Management: Engaging visual content for Instagram and other platforms, using Canva for impactful designs. • SEO Writing: Well-structured content for blogs, product descriptions, and optimized posts for search engines. • Customer Service: Quick problem-solving and maintaining clear, effective communication with your clients. 📈 Tools I’m proficient in: Google Workspace (Gmail, Sheets, Docs), Canva, Trello, Notion, and more. 💡 Results achieved: • Optimized social media profiles, improving brand recognition. • Canva-driven visual strategies that boosted engagement by 30%. • Streamlined administrative processes, increasing productivity and efficiency. • SEO content creation that improved clients' website visibility by 25%. If you're looking for operational support or want to enhance your business's digital presence, I’m here to assist. Let’s work together!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Canva
    Social Media Marketing
    Social Media Content Creation
    Social Media Imagery
    Social Media Content
    Content Creation
    Portuguese
    Email Management
    Administrative Support
    SEO Writing
    Virtual Assistance
    Data Entry
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