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Hire the best Customer Service Representatives in Curitiba, BR

Check out Customer Service Representatives in Curitiba, BR with the skills you need for your next job.
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Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 202 client reviews
  • $7 hourly

    • 5.0/5
    • (2 jobs)
    With over five years of experience in customer service and sales, I bring expertise in Zendesk CRM to streamline operations and elevate customer satisfaction. Skilled in managing inbound inquiries, driving sales initiatives, and nurturing client relationships, I excel in fast-paced environments.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Upselling
    Persuasive Writing
    Active Listening
    Slack
    Persuasive Tone
    Social Customer Service
    Selling
    Sales Leadership
    HubSpot
    Zendesk
    Help Scout
    Freshdesk
    Email Support
    Online Chat Support
  • $40 hourly

    • 5.0/5
    • (30 jobs)
    Hi there! I’m Iris Steffens—a versatile professional with experience in business administration, project-process-people management, VA, AML, and transcription/translation. I also run my own Shopify store, where I manage product listings, order fulfillment, inventory, and top-notch customer service. What Can I Offer to Help You? -- Bilingual Communication: Fluent in Portuguese and English, with intermediate German and Dutch (and a dash of Spanish and French). This makes me an ideal fit for businesses looking to expand or manage global audiences. -- Project & Process Management: Proficient in Agile, Scrum, and Waterfall methodologies, I’ve handled everything from software rollouts to quality assurance. -- Customer Service & Support: I’ve redefined processes, trained teams, and resolved day-to-day issues quickly and efficiently. -- People & HR Coordination: From onboarding and performance reviews to change management initiatives, I can help maintain a motivated, well-organized team. -- Shopify Know-How: My hands-on e-commerce background means I understand the ins and outs of product uploads, order fulfillment, and keeping customers happy. -- Compliance Background: AML, KYC, KYB, KYE, and KYP processes, ensuring your operations stay on track and meet regulatory standards. -- Global Perspective: Having lived abroad, I’m comfortable working across time zones and cultures to meet your needs wherever you are. Tech & Other Highlights - Familiar with Microsoft Office, Google Suite, Jira, Confluence, Notion, Zammad, Slack, etc (tech-savvy) - Fast Typing (around 101 WPM) and strong communication skills - Flexible-scheduling If you're looking for a professional to manage projects, tidy up processes, and improve your overall business efficiency, I'd love to connect and learn more about how I can help you succeed.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Data Entry
    Communications
    Project Prioritization
    Multitasking
    Organizational Background
    Stakeholder Management
    Remote IT Management
    Process Improvement
    Cultural Adaptation
    Team Building
    Team Management
    Tech & IT
    Training
    Leadership Skills
  • $65 hourly

    • 5.0/5
    • (13 jobs)
    Hi, I'm Geovanna and over ten years of experience in Project Management and Operations, particularly in Marketing, Digital Marketing, AI, and Technology. I specialize in scaling businesses, demonstrated by different projects here on my profile. My expertise includes managing performance marketing, as well as operations through different tools. I excel in operational leadership, optimizing daily operations, managing cross-functional teams, and implementing effective workflows. My skills extend to e-commerce management, website and landing page creation, social media management, SEO, and data analysis using tools like HubSpot and Google Analytics. I'm passionate about leveraging my strategic, operational, and leadership skills to contribute to ambitious goals and drive success. Let's connect!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Product Management
    Management Skills
    Email Marketing
    Human Resource Management
    Product Strategy
    Ecommerce
    Communications
    Digital Marketing
    Marketing
  • $10 hourly

    • 5.0/5
    • (15 jobs)
    Over a decade of experience in working with the Portuguese-English language, such as teaching in schools and providing classes online, also doing many different translation jobs for several amazing companies through the years, in and out of Upwork. Over 6 years of experience in Customer Support, being able to respond to live chat, WhatsApp, and emails in a timely manner, type fast and comfortably in English, Portuguese, and Spanish, search information quickly and effectively using various tools/platforms, and also being able to solve issues on a regular basis through messages and phone. Communication, patience, and problem-solving are key.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Portuguese
    Data Annotation
    Audio Recording
    Spreadsheet Skills
    Customer Support
    SEO Content
    Data Curation
    Business Language Instruction
    Market Research
    Data Collection
    Data Cleaning
    Microsoft Excel
    SEO Writing
    Data Entry
    SEO Strategy
    Accuracy Verification
  • $7 hourly

    • 5.0/5
    • (1 job)
    With over 5 years of experience in customer service, sales, and virtual assistance, I help businesses build strong relationships and achieve key goals. Proficient in Zendesk CRM, I manage interactions efficiently, streamline workflows, and ensure an exceptional customer experience. My proactive and results-driven approach includes skills in administrative management, product listing optimization, and e-commerce support. I’m ready to boost your project and exceed expectations.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Slack
    Selling
    Zendesk
    Help Scout
    Freshdesk
    Persuasive Writing
    Persuasive Tone
    Active Listening
    Email Support
    HubSpot
    Online Chat Support
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    Recruiter for tasks such as transcription, translation and voice recording in several languages, always with the aim of improving speech recognition and the interfaces of programs and apps in all the world's languages. I have worked for many respected customers and companies. I can understand and follow instructions very well and handle large amounts of work.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Portuguese
    Administrative Support
    Usability Testing
    Functional Testing
    Game Testing
    Data Analysis
    Translation
    Typing
    English
    Virtual Assistance
    Microsoft Excel
    Microsoft Word
    Data Entry
    Microsoft Office
  • $25 hourly

    • 5.0/5
    • (1 job)
    Hey, you! Tired of seeing your customers dissatisfied with the service? Do you need someone who has sense of ownership and understands your client's needs assertively? Your problems are over. With all my experience acquired working in one of the most recognized multinationals in Brazil (where I was able to grow organically with promotions and high responsibility opportunities), I have skills that allow me to provide customer service with a strong focus on excellence, quality deliveries, and problem-solving. I always seek to understand the client's needs and serve them in the best possible way. I can also do Brazilian Portuguese translations and revisions :) Great writing and vocabulary. I am grateful for the visit, and I will very much enjoy working on your future projects. Highlights: Learning facility, commitment, responsibility, empathy, synergy, assertive.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Service Chatbot
    Online Writing
    Web Service
    Critical Thinking Skills
    Business Services
    Humanity
    Writing
    Microsoft Excel
    Email Communication
    Data Entry
    Virtual Assistance
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    Hello, I´m expert in customer service and creating customized itineraries. With over 12 years of experience in customer service and 5 years working remotely, I can help you turn your next trip into an unforgettable experience or support your company's customer support services. For the past 5 years, I have been working as a remote freelancer, collaborating with companies in countries such as Brazil, the USA and Europe. My experience includes developing sales and customer service training, always focused on results and customer satisfaction. Passionate about travel, I've lived outside Brazil (Europe and the United States), which has given me an understanding of different cultures and a global perspective. It was on this journey that I discovered my passion for personalized itineraries, helping travelers make the most of their adventures without the stress of organizing every detail. How can I help you? Personalized itineraries: Plan your trip according to your interests, preferences and budget. I take care of all the details, from tips on unmissable tours to the documents required for each destination. Customer service: With extensive experience in customer support and people development, I can help your company improve its interaction with customers, ensuring efficient and quality service. If you're looking for a dedicated professional with a global vision and a focus on results, I'm ready to collaborate and bring you solutions tailored to your needs. Let's turn your ideas into incredible experiences together!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Support
    Training & Development
    Social Media Evaluation
    Management Consulting
    Translation
    Portuguese
    Social Media Management
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I have experience with assistance in any area and can help set schedules for your activities or organize your files
    vsuc_fltilesrefresh_TrophyIcon Customer Service
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    Marketing graduate with a focus on delivering impactful customer service experience, eager to tackle dynamic challenges and apply creativity to craft intuitive user experiences. I have demonstrated proficiency in customer support, user-centric problem-solving, and seamless collaboration across teams.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Translation
    Customer Support
    Microsoft Power BI
    Communications
    Phone Communication
  • $12 hourly

    • 4.9/5
    • (12 jobs)
    A reliable and thorough transcriber and translator. An efficient and experienced customer support coordinator and team manager. Environments that require lots of organization and attention to detail are my ideal habitat. I am a team player, adapting processes according to the client's needs, and am always focused on efficient delivery. Currently, I am available for less than 20 hours a week, and I can accept fixed projects, especially translation and transcription tasks. Let’s talk if you are looking for: Strong verbal and written communication skills Assertive data organization Task management and prioritization Internet research and market research Administrative and accounting tasks Accurate Portuguese-English translations and transcriptions Great rapport with corporate teams I have vast experience with phone and email handling, general administrative tasks, marketing, and scientific and business translation. I can also assist you with HR and financial duties and keep track of all the information on sheets. I LOVE dealing with a wide range of functions, and I enjoy working in a fast-paced environment. I am familiar with a wide range of applications such as Asana, Trello, GSuite, QuickBooks, Stripe, Recurly, Canva, Adobe Illustrator, and CRM software such as Zendesk, Freshdesk, and Pipedrive. If you need help with another similar software or application, I am more than willing to learn and apply the best practices to your needs. I hope we can talk soon!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Feedback Documentation
    Subtitle Localization
    Portuguese to English Translation
    Podcast Production
    Podcast Transcription
    General Transcription
    Verbatim Transcription
    Proofreading
    Portuguese
    Online Chat Support
    Brazilian Portuguese to English Translation
    Data Entry
    Customer Support
  • $4 hourly

    • 5.0/5
    • (2 jobs)
    Hello, I am a professional with extensive experience in administration, human resources, marketing, and finance. My native language is Spanish, and I speak and write Portuguese fluently. I have a basic level of English proficiency. I can help you save time and money by taking care of tasks that prevent you from moving forward! Among my skills are Microsoft Office, Google tools, and social media. I also excel in data entry, web research, personal and administrative assistance, customer service and support, Excel spreadsheet management, and file organization. I adapt easily to new software, always willing to incorporate new knowledge If you want a quality result efficiently, I can help you add value to your project. Thank you for visiting my profile!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Latin American Spanish Accent
    Portuguese
    Typing
    Canva
    Microsoft Office
    Email Support
    Email Communication
    Google Docs
    Spanish
    Administrative Support
    Data Entry
    Virtual Assistance
  • $5 hourly

    • 2.7/5
    • (9 jobs)
    5 years of experience on online customer service, including email and phone support for a hotel reservation website, dealing with reservations doing both inbound and outbound calls to clients and partnered hotels. As well as an email and chat agent for one of the biggest e-commerce stores on health products, helping with the orders and making the communication between the escalation teams and the clients. Also email, chat and phone support agent for a healthcare service provider, doing support for healthcare devices such as blood pressure and glucose monitors and assistance with enrollment and shipping. Here are key attributes that define my approach to customer service: 1. Communication Excellence: I pride myself on my ability to communicate effectively, whether it be through written responses or verbal interactions. I understand the importance of clear and concise communication in ensuring customer understanding and satisfaction. 2. Empathy and Patience: I approach every customer interaction with empathy and patience, understanding that each individual may have unique needs and concerns. This enables me to offer personalized support and de-escalate tense situations effectively. 3. Multitasking and Time Management: Working in fast-paced environments has honed my multitasking and time management skills. I can efficiently handle multiple customer queries simultaneously without compromising on the quality of service. 4. Problem Resolution: I am adept at identifying and resolving customer issues promptly. Whether it's handling reservation discrepancies or managing order concerns, I am committed to providing efficient and customer-centric solutions. 5. Continuous Learning: I am always eager to expand my knowledge and skill set to better serve both customers and the organization. I actively seek feedback to improve my performance and embrace new challenges with enthusiasm. I am genuinely enthusiastic about the opportunity to contribute my expertise and dedication to the success of a company.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Biotechnology
    Microsoft Windows
    Email Communication
    Product Knowledge
    Computer Skills
    English
    Phone Support
    Email Support
    Customer Support
    Online Chat Support
    Portuguese
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a dedicated professional with experience in IT support and a background in Systems Analysis and Development. I specialize in solving technical issues, providing excellent customer service, and ensuring seamless workflows. My skills include troubleshooting hardware and software problems, assisting end-users, and maintaining a high level of efficiency in dynamic environments. I am detail-oriented, ethical, and focused on delivering results. I am always looking for opportunities to grow professionally while contributing to the success of my clients' projects. Let me help you achieve your goals with my technical expertise and commitment to excellence.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Support
    Problem Solving
    Computer Operating System
    IT Support
  • $7 hourly

    • 5.0/5
    • (1 job)
    I'm graduated in law with expertise in customer service, management, and team training. With problem-solving skills and quick learning.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Sales
    Crisis Management
    Management Skills
    Training
    Team Management
  • $20 hourly

    • 5.0/5
    • (1 job)
    Production Engineer with an entrepreneurial spirit since the age of 14, I am passionate about challenges and continuous learning. My relentless pursuit of knowledge has made me a dedicated autodidact, and my love for writing and learning new languages enriches my global perspective. Now, I am seeking opportunities to apply my expertise in helping companies thrive and reach new levels of success. Education in Production Engineering: Graduated in Production Engineering, with a solid understanding of production processes, optimization, and efficient resource management. Entrepreneurship from Adolescence: Experience in founding and managing my own businesses since the age of 14, providing a unique perspective on market challenges and opportunities. Autodidact and Thirst for Knowledge: Constantly seeking learning opportunities, developing skills autonomously, and always aiming to broaden horizons. Communication and Writing Skills: Ability to express ideas clearly and persuasively, with strong writing and effective communication skills. Fluency in Multiple Languages: Proficient in various languages, enabling a global view and the ability to connect with people from different cultures. Results-Oriented and Innovative: Possessing a strategic and proactive vision, always in search of creative solutions to drive company growth. "My thirst for knowledge and passion for challenges make me the essential cog to drive success and innovation within companies, always seeking new horizons for business excellence."
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Entrepreneurship
    Document Review
    Review
    Customer Experience
    Virtual Assistance
    Webtrends
    Market Trends
    Organize & Tag Files
    Copywriting
    Datasheet
    Translation
    Portuguese
    Data Entry
    Microsoft Excel
  • $5 hourly

    • 0.0/5
    • (1 job)
    Graduated in Tourism with extensive experience in customer service and the creation of texts and content focused on the tourism sector. Throughout my professional journey, I have worked in various areas of tourism, ranging from travel agencies to hotels. This has provided me with a broad and integrated view of the industry, while enhancing my skills in communication, interpersonal relationships, and team management. My professional objective is to leverage my extensive experience in customer service and content production to contribute to the success of the company and offer clients unique and memorable experiences.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Article Writing
    Blog Writing
    ChatGPT
    Office 365
    Canva
    Writing
    Multitasking
    Cultural Adaptation
    Communication Skills
    Travel
    Portuguese
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I'm Irina Torres, a proactive and organized virtual assistant fluent in English, Spanish, and Portuguese. I have experience in administrative tasks, customer support and calendar management. Currently, I am pursuing a degree in Dentistry, which has equipped me with essential skills such as attention to detail, multitasking, and a strong sense of empathy. These abilities, combined with my experience as a virtual assistant, allow me to provide exceptional support tailored to your business needs. I am skilled in tools like Google Workspace, PowerPoint, Canva, and I quickly adapt to new platforms and tools as needed. My dedication, responsibility, and attention to detail ensure that every task is completed accurately and on time. What can I do for you? -Multilingual communication (English, Spanish, Portuguese). -Email and calendar management. -Creating and editing presentations. -Basic graphic design with Canva. -Administrative support and data organization. -Customer service with empathy and professionalism. -My goal is to help you optimize your daily operations and make your business thrive. Let’s connect! I’m ready to assist you in achieving your goals. Hola, soy Irina Torres, una asistente virtual proactiva y organizada con experiencia en gestión de tareas administrativas, soporte al cliente y manejo de calendarios. Además de mi experiencia como asistente virtual, actualmente estoy cursando la carrera de odontología, lo que me ha ayudado a desarrollar habilidades clave como la organización, la precisión y la empatía para trabajar con personas y manejar tareas con cuidado y responsabilidad. Tengo habilidades avanzadas en herramientas como Google Workspace, PowerPoint, Canva, y soy capaz de aprender rápidamente cualquier plataforma que necesites para tu negocio. Mi compromiso y responsabilidad aseguran que cada tarea sea completada con precisión y a tiempo. ¿Qué puedo ofrecerte? -Gestión de correos electrónicos y agendas. -Creación y edición de presentaciones. -Diseño gráfico básico con Canva. -Soporte administrativo y organización de datos. -Atención al cliente con empatía y profesionalismo. -Mi objetivo es facilitar tu trabajo diario y permitirte enfocarte en las áreas estratégicas de tu negocio. ¡Hablemos! Estoy lista para ayudarte a alcanzar tus metas.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Problem Resolution
    Google Workspace
    Translation
    Writing
    Information Management
    Canva
    Email Management
    Transcript
    Google Docs
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Don't have time to complete a search or carry out a secure translation of the data? I can help you. Pediatrician and Intensivist with twelve years dedicated to health. Throughout my career, I have enriched my practice with international volunteering experiences, encompassing scientific and personal knowledge. My understanding goes beyond conventional medicine to include complementary integrative practices like Reiki to promote balance and well-being. I create texts that will delight your customers, providing clear, safe and important information. I translate your content from English to Portuguese in the most natural and clear way possible.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Medical Records Research
    Medical Transcription
    Telemedicine
    Alternative Medicine
    Science & Medicine
    Medical Interpretation
    Herbal Medicine
    Medical Writing
    Mediclinic
    Brazilian Portuguese Accent
    Healthcare
    Copywriting
    Translation
    Portuguese
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    Do you need help improving your customer satisfaction? Would you like to retain your audience, improve support, and attract new leads organically? Consider me your Customer Success Partner. I am a former corporate who turned freelancer. What I intend to do is add value, no fluff, simply by improving customer support, thus bringing a positive result for the company. My customer service experience allows me to offer my clients personalized support specific to their needs. You won't get scripted or robotic support when you work with me. Service is provided individually for each situation, with each client being unique and treated warmly from start to finish. With more than 6 years of experience, I use my knowledge in B2B, B2C, SaaS to help obtain proven results in improving service. 📝 What do I offer you? - Personalized service for each of your customers; - Retention; - Upsell; - Crossell; - Chat support; - Service by email; - Service via social networks; - Video call support 💻 I know how to use these tools: - Zendesk; - Sprinkr; - Hubspot; - CRM; - Trello; - Notion; - Slack; - Discord; - Zoom; - Google Meet; - Google Suíte. 💬 I speak Portuguese, English, Spanish. Call me on chat so we can work together and improve your company's results. 🚀
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Google
    Zoom Video Conferencing
    Slack
    Discord
    Customer Retention
    Cross-Selling
    Upselling
    Notion
    SaaS
    B2B Lead Generation
    Customer Support
    Trello
    Communications
    HubSpot
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    Imagine having a highly organized and experienced person by your side, ensuring your daily administrative tasks are efficient and seamless. • Project and task management. • Administrative support, including budget control, logistics, and customer service. • Planning and organization. • Content Creation: Developing textual content for digital channels, internal communications, and customer service. I'm here to make a difference and help you achieve your goals successfully. Get in touch to discuss how I can contribute to your needs.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Organizer
    Event Management
    Project Management
    Receptionist Skills
    Copywriting
    Content Marketing
    Event Planning
    Administrative Support
    Scheduling
    File Management
    Microsoft Excel
    WordPress
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    My passion lies in fostering organizational growth and development through simple yet effective solutions that enhance efficiency, structure, and organization. I firmly believe that solid management is the foundation for achieving outstanding results. I am highly organized and committed to delivering excellence in every task I undertake. Over the course of my career, I have honed strong skills in: -People and team management -Financial management -Event planning and coordination -Customer and supplier relations With excellent interpersonal and communication abilities, I thrive in collaborative environments and am dedicated to contributing to the success of every project I engage in.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Communication Skills
    Customer Support
    General Transcription
    Copywriting
    Presentation Slide
    Document Analysis
    Data Entry
    Virtual Assistance
    Canva
    Project Management
    Report
    Google Sheets
    Google Docs
    Administrate
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    -I am a third year secondary school student, I have good academic assessment skills, I love learning new things and I have good communication and explanation skills, I am willing to gain professional experience in new areas and I learn new skills very quickly with simple explanations; -I have knowledge of computer support and use, including file handling and general editing.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Online Help
    Help Desk Technology International ServicePRO
    Question Answering
    Computer Basics
    Tech & IT
    Knowledge Graph
    Know Your Customer
    Techno
    Community Management
  • $80 hourly

    • 0.0/5
    • (0 jobs)
    Principal habilidade é no atendimento e suporte ao cliente, bem como gestão de pessoas e recursos humanos.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Support
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I’m a marketing professional with a passion for crafting effective strategies and creating engaging content. Whether you need help managing social media, building your brand, or developing a marketing campaign, I’m here to assist. Specialized in: Social Media Management, Content Creation, Digital Marketing, Branding, and Campaign Strategy I’m committed to delivering innovative, results-driven solutions and ensuring clear communication throughout the project.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Digital Marketing
    Brand Strategy
    French
    English
    Customer Relationship Management
    Brand Identity
    Market Research
    Marketing Plan
    LinkedIn Marketing
    Post Template
    Flyer Design
    Canva
    Content Creation
    Social Media Management
  • $16 hourly

    • 0.0/5
    • (0 jobs)
    I'm a support client atendant with 11 years of experience, studying at the moment a course of transcription to work with this right now and in the future, and practicing at the same time my english level.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Server
    Phone Communication
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    I am a content writer and AI trainer for your LLM model, or standard writing content needs. I can judge and label your Ai model. I can write content in sports, health and wellness, and life science and biology. I am a native Arabic speaker, and a conversation English and Brazilian Portuguese speaker.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Health & Wellness
    Health & Fitness
    Romance Writing
    Biology
    Sports
    Sports Writing
    Content Writing
    AI Content Writing
    LLM Prompt
    Artificial Intelligence
    Machine Learning Model
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