Hire the best Customer Service Representatives in Hamburg, DE

Check out Customer Service Representatives in Hamburg, DE with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 185 client reviews
  • $18 hourly
    I hold a Bachelor of Arts degree in Multicultural Communication with a focus on English and Spanish. Translation work was the primary focus of my studies. My previous employment in customer service jobs and localization projects in international companies have helped me gain essential experience in this field. I have lived in the United States, Canada, Spain and Australia and thereby improved my language skills significantly and broadened my knowledge of cultural differences. I pride myself in a great work ethics. I am reliable, hard-working and can deliver a project on time. My travels have had a huge impact on my cultural competence, the differences and nuances of language and cultural diversity.
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    Accounting Basics
    Slack
    Google Workspace Administration
    Virtual Assistance
    Business Operations
    German to English Translation
    Ticketing System
    Microsoft Office
    Shopify
    Refund Processing
    HubSpot
    Zendesk
    German
    English
  • $17 hourly
    I am an approachable person with a positive and open-minded attitude, as well as skilled in communicating with customers in a friendly and professional manner.
 I gain the most satisfaction at work when I am challenged and have the opportunity to learn. Furthermore, I am driven to develop and meet the client's goals and expectations. My name is Daniel Antiporda, and I am from Germany. Currently, I am working as a Freelance Recruiter, Translator/Proofreader, and Transcriptionist. Besides that, I have more than 4 years of experience in face-to-face customer service working as a waiter, bartender, and restaurant manager.
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    Live Interpretation
    English to German Translation
    Editing & Proofreading
    Microsoft Word
    Music Production
    Data Entry
    Recruiting
    Microsoft Excel
    Translation
    US English Dialect
    Filipino
    English
    General Transcription
  • $30 hourly
    Hi, I am Laura, a Psychology student, Social Media Manager, Content Creator and Translator with over 4 years experience who is always on the hunt for new projects. I grew up bilingual (German&Polish) in Germany, have travelled the world, lived and worked in several countries and continents and am currently living in Melbourne, Australia. I have helped many businesses in their social media setup, strategy and content creation (photography and copywriting) and was involved in several translation projects. I look forward to work with you!
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    Audio Transcription
    Virtual Assistance
    German Tutoring
    Social Media Account Setup
    Social Media Management
    Audio Recording
    Content Creation
    Copywriting
    Polish
    Translation
    German
  • $12 hourly
    • I pay great attention to detail and work thoroughly • I am a quick learner and always open to acquiring new skills • I have excellent computer skills • through the hospitality industry I was able to attain substantial life experience so far
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    Instagram Marketing
    Translation
    Social Media Marketing
    Social Media Engagement
    Social Media Management
    Marketing
    Travel & Hospitality
    Customer Support
    Customer Engagement
    Virtual Assistance
    Data Entry
    Microsoft Office
  • $95 hourly
    I'm an Zendesk Administrator and Data Analyst working from Hamburg, Germany, highly experienced in setting up and optimizing Zendesk systems and Data Analytics. I'll set up your Zendesk system optimal to your needs, so it fits your business and team size. I'll manage and set up every aspect of your project from beginning to end while holding regular feedback loops with you to ensure satisfaction of your customer support needs. After the finished setup and optimization I offer short-term tweaking and support sessions as well as 24 hours on-call service in the first week after setup. Start using the full potential of your Zendesk System and take your Customer Support to the next level now. → Deflect Requests trough Self-Service and Automation → Omnichannel Support → One platform support system (Integrate Trustpilot, Trusted Shops, Social Media) → Data-driven Insights through (Live) Dashboards and Reporting → Optimize customer support quality → Decrease employee costs trough automation + Branding & Setup - Custom personalized setup with your branding - Support - Chat - Help Center (Guide) - Reporting (Explore) - 3rd party apps - Integration with other platforms + Workflow - Views, Categorizations - Conditional/Dynamic Fields - Groups, Roles, Organizations, Brands - Macros - SLAs - CSAT + Triggers & Automations - Autosolve/close - Auto Assignment - Agent Notifications - Customer Reminders + Knowledge Base & Help Center - Multilingual (Self) Help Center - Web widget + Reporting & KPIs - (Live) Dashboards - Main KPIs Reporting - Continuous support optimization by data-driven Insights ***** Ich arbeite als Zendesk Spezialist und Data Analyst aus Hamburg und bin sehr erfahren in der Einrichtung und Optimierung von Zendesk Systemen und der Datenanalyse. Ich richte Ihr Zendesk System optimal auf Ihre Bedürfnisse zugeschnitten ein, sodass es zu Ihrem Business Case und Ihrer Teamgröße passt. Ich manage und richte jeden Aspekt des Projekts von Anfang bis Ende ein und führe regelmäßige Feedbackschleifen mit Ihnen, um sicherzustellen, dass Sie mit der Einrichtung und Konfigurierung Ihres Zendesk Systems zufrieden sind. Nach erfolgter Einrichtung und Optimierung biete ich in der ersten Woche nach der Implementierung kurzfristige Tweaking- und Support-Sessions sowie eine 24-Stunden-Rufbereitschaft an. + Branding & Setup - Personalisierte Einrichtung mit Ihrem Branding - Support - Chat - Help Center (Guide) - Reporting (Explore) - Drittanbieter apps - Integration mit anderen Plattformen + Workflow - Ansichten, Kategorien - Bedingte/Dynamische Felder - Gruppen, Rollen, Organisationen, Marken - Makros - SLAs - CSAT + Auslöser und Automatisierungen - Autolösen/schließen von Tickets - Automatische Zuweisung - Agent-Benachrichtigungen - Kundenerinnerungen + Wissensdatenbank & Help Center - Mehrsprachiges(Self) Help Center - Web widget + Reporting & KPIs - (Live) Dashboards - Wichtigste KPIs Reporting - Kontinuierliche Support-Optimierung durch datengetriebene Insights Nutzen Sie jetzt das volle Potenzial Ihres Zendesk-Systems und heben Sie Ihren Kundensupport jetzt auf die nächste Stufe. → Umleitung von Anfragen durch Self-Service und Automatisierung → Omnichannel-Unterstützung → One Platform Support (Integration von Trustpilot, Trusted Shops, Social Media usw.) → Data-driven Insights durch (Live-)Dashboards und Reportings → Steigerung der Qualität des Kundensupports → Senkung der Mitarbeiterkosten durch Automatisierungen
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    Customer Experience
    Zendesk
    Customer Service Chatbot
    Business Analysis
    Customer Service Training
    Data Analytics
    Customer Service Analytics
  • $160 hourly
    You are looking for a reliable partner for projects in UiPath or Serviceware Processes? You need an expert for digital services, who understands your business and has the technical expertise, to successfully implement digital processes? What I can do for you: + Consulting and implementation of UiPath and Serviceware Processes by senior consultant: ITIL4-. certified with programming skills in .NET, VBS and SQL with 120+ successfully implemented projects + Competent service architect: developing digital processes, that strike a perfect balance between the needs of needs of employees and increased efficiency of their processes. of their processes + Solution-oriented holistic consulting approach: Analytical thinking and a thinking and an eye for the "big picture" combined with short iterative implementations help you to achieve fast and sustainable results + Bridge function between different stakeholders: MBA degree and broad knowledge in management, marketing and customer service provide you with a competent sparring partner across departmental boundaries (for too long) + Reliable partner: to the point - no rambling, no delays. This is how I build long-term, trusting relationships with my clients that last for years.
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    Management Skills
    IT Service Management
    C#
    SQL Programming
    UiPath
    Microsoft VBScript
    ITIL
    .NET Framework
  • $40 hourly
    I have been able to prove my commitment and reliability in various jobs so far. For example, I worked as part of a mini-job where I supported the sales team at weekends on a temporary basis and stored goods. Here I was able to demonstrate qualities such as punctuality and flexibility. Based on my ability to work in a team, I am able to quickly find my way around the job and master the relevant tasks.
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    Event Planning
    Logistics Management
    Microsoft Office
    Management Skills
  • $30 hourly
    Hey yall, I'm glad you've stumbled onto my profile. Welcome! :) I've been with Upwork for quite a while now and have steadily grown my client base while constantly diversifying my skill set. A teacher by trade but a true digital native at heart, I have always been fascinated with social media. So in 2017, I took a leap of faith and traded the chalkboard for a Laptop. Since then, I have built a wide-ranged portfolio in Copywriting, Social Media Management, and Marketing across different platforms. I am a swift learner with an eye for detail, and I think my biggest asset is my excellent communication skills. I deliver my work reliably and on time. I am always thrilled to learn about new project ideas and opportunities. Let's talk and see how I can help make your project a success!
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    Translation
    TikTok
    Social Media Marketing
    Content Localization
    Instagram
    Copywriting
    English
    German
    Dutch
  • $15 hourly
    If you are looking for someone who can best assist you when it comes to German and French Customer Service or German to French Translation, I am definitely one of the best qualified out there. I am well spoken, fluent in both written and oral French and German, possess fast typing speed and accuracy, dedicated, and organization skills. I am a responsible, self motivated, bilingual, committed and enthusiastic person who love to help people specially the customers. I am also a fast learner, detail oriented, reliable and will deliver jobs with utmost speed and efficiency. I am focused and have good organizational, communication, and management skills. I provide the following services: • Live Chat, Phone support, Email support • Zendesk, Gorgias, Intercom, Live Chat, Freshdesk, and HubSpote • Appointment and Calendar Setting I am also a professional German to French translator. I had translated about 360000 words up to date. As far as German & English to French translation is concerned, I have relevant experience in: -Business Translation -Credentials Translation -Websites, and Apps -Games localization & Translation -Medical Field Translation -Content Translation, and Blogs, Articles, Books -Instruction Manual Feel free to contact me since quality, punctuality, and professionalism are my values. Let's collaborate together. The success of your business is my goal. Kind regards, Floriane
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    Data Entry
    Email Support
    Translation
    Phone Support
    Online Chat Support
    German to French Translation
    Data Analysis
    Customer Support
    Data Mining
  • $20 hourly
    I am experienced working in customer service/sales and look forward to utilizing and expanding my skills as a virtual assistant. I also offer services such as data entry, customer support, research, translations (German/English) and preparatory bookkeeping.
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    Data Analysis
    Competitive Analysis
    Market Research
    General Transcription
    Website Translation
    Inside Sales
    Customer Experience
    Creative Writing
    Sales Leads
    Customer Onboarding
    Copywriting
    Sales
    Virtual Assistance
  • $20 hourly
    Iam looking for a part-time job in the field of customer service and translation, with a workload of 20-30 hours per week. With my skills in customer service and language translation, I hope to find a suitable job that optimally utilizes my competencies. My professional experiences and language proficiency could make a valuable contribution to your team.
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    Translation
  • $15 hourly
    ABOUT ME With 7 years of experience working with clients matching them with the best investment plans and offering financial consultation through the bank's products and services. Now, I'm seeking a financial role to help people discover their best solutions, combining my passion for assistance and leadership in the financial realm.
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    Short Story Writing
    Story Writing
    Storytelling
    Opinion Survey
    Data Collection
    Customer Care
    Voice Acting
    Online Chat Support
  • $15 hourly
    Customer consultant with tailor-made solutions and sensitive communication. Proactive in meeting customer needs. Quick understanding and flexibility for effective action.
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    Customer Support Plugin
    Customer Support
    German
    English
    Email Support
  • $25 hourly
    Dear Reader, with a strong background in communications and a passion for cultivating positive customer relationships, I am confident in my ability to contribute effectively to your team. In my current role as a virtual assistant, I honed my skills in effective communication and customer service. I consistently exceeded customer expectations by demonstrating a proactive approach to problem-solving and ensuring a seamless customer experience. My ability to communicate clearly and empathetically has allowed me to build lasting relationships with clients, contributing to increased customer satisfaction and loyalty. One of my key strengths is my exceptional communication skills. I thoroughly enjoy engaging with customers, understanding their needs, and providing them with tailored solutions. Whether it's through written correspondence, phone calls, or in-person interactions, I prioritize clear and concise communication to ensure customer satisfaction. What sets me apart is not only my proficiency in communication but also my genuine enthusiasm for customer interaction. I find great joy in helping customers and addressing their concerns, turning each interaction into an opportunity to create a positive impact. This passion, coupled with my commitment to delivering high-quality service, aligns well with the values and goals of your company. I am eager to bring my communication skills, customer-centric approach, and positive attitude to contribute to the continued success of your team. Thank you for considering my application. I am excited about the opportunity to further discuss how my skills and experiences align with the needs of your company. I look forward to the possibility of contributing to your team and helping your company maintain its reputation for outstanding customer service. Sincerely, Kristina Becker
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    Freelance Marketing
    Marketing
    Receptionist Skills
    Email Marketing Strategy
    Email Communication
    Email Marketing
    Email Support
    Customer Support
    Virtual Assistance
  • $5 hourly
    Highly skilled and experienced Customer Service Consultant with more than 2 years of experience in providing technical support and customer service to various companies. Demonstrated ability to solve complex customer issues in a timely and efficient manner. Proficient in using different CRMs and platforms. Seeking a challenging and rewarding position in customer service that will utilize my skills and experience.
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    QA Testing
    Microsoft Office
    Automation
    Shopify
    Gorgias
    Intercom
    CRM Software
    Ecommerce Website
    Ecommerce
    Email Support
    Online Chat Support
    Zendesk
    HubSpot
    Ecommerce Support
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