Hire the best Customer Service Representatives in Gurgaon, IN

Check out Customer Service Representatives in Gurgaon, IN with the skills you need for your next job.
Clients rate Customer Service Representatives
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based on 1,439 client reviews
  • $9 hourly
    Thank you for viewing my profile. Hello Clients! My name is Chirag. My home base is Gurgaon, India. I have been an E-Commerce Support Manager for almost 6 years now. Since the beginning of this journey, I have delivered quality in my work. I have learned a lot and have achieved growth and success throughout this period. Skills: I am well versed in E-Commerce Support Services, IoT Support, SaaS Support, SOP Creation, Order Processing and Management, Email handling and Live Chat support, Social Media Engagement, Virtual Assistance, Customer Retention and many more administrative tasks. Why me?? The biggest edge on giving me an opportunity will be that you would get a blended service of a person with an experience in Sales and Customer support so your customers will be taken care of in a different and much better way. Building my profile at Upwork, I feel confident to do justice to any responsibility shared to me. Looking forward to a healthy business relationship :)
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    Magento
    Online Chat Support
    Order Processing
    Social Media Management
    Shopify
  • $30 hourly
    Hello! I am working as a Talent Acquisition specialist from last 6+ years and have good work experience in Talent sourcing, recruiting, Offer negotiations, stakeholder management, screening, customer service, Admin support and MIS reporting. I am well versed with Social Media recruiting and have worked with global firms like Ameriprise financial , Protiviti and EY to support the global/Domestic hiring requirement. Region wise, i have worked for US, India and Middle east region and will be comfortable to work for any other time zones as per the client's needs.
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    Communications
    Stakeholder Management
    Vendor Management
    Presentations
    Administrative Support
    Recruiting
    Candidate Sourcing
    Candidate Management
  • $70 hourly
    I have almost 6 years of experience in multiple fields as Customer Sales and Services, Travel industry, Hotel Industry, disability Management and Healthcare department. As of now I have played different roles in different organisations and fields. I am up for any kind of work with proper information provided by the client.
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    Survey
    Music Composition
    BPO Call Center
    Customer Service Training
  • $30 hourly
    I love helping businesses create value for their customers. With over 21 years of experience, I now offer the following support services: - Customer Service Management/ Customer Success - Customer Life Cycle Process creation and management support - Operations Management - Managing & Engaging with Customers - Email, Online Platforms, Reply to Blog /Social Media comments - Creating Communications - Emails, Templates, Newsletter - Content Creation - Documents, Training material, collaterals, Presentations, etc. - Process Improvement
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    Email Support
    Multiple Email Account Management
    Business Operations
    Email & Newsletter
    Business Management
    Social Customer Service
    Customer Relationship Management
  • $45 hourly
    Dynamic Customer Success Manager with 17 years of experience driving revenue growth, enhancing customer satisfaction, and leading cross-functional teams. Expert in SaaS strategies, achieving YOY ARR growth, reducing churn, and ensuring seamless onboarding. Strong in strategic planning, customer relationship management, and data-driven improvement. Proven success in upselling, cross-selling, and performance management, with a focus on exceeding client expectations and driving business growth.
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    Cross-Selling
    Customer Relationship Management
    Client Management
    Relationship Management
    Business Management
    Customer Retention
    Management Skills
    Continuous Improvement
    Sales
    Customer Retention Strategy
    Customer Experience
    Customer Satisfaction
    Customer Experience Research
  • $30 hourly
    Hi! I'm Shelly and I am passionate about people leadership and enhancing customer experience. I love to dig into customer problems and solve them with modern technology. I can align, lead and grow world-class team of people. I educate, refine and drive myself to be a better professional. I have enjoyed many executive positions throughout my career in people management, project management and process improvement. Excellently drove results for the team both in terms of quality and output. Scored highest as a people leader under the colleague experience survey. My specialties include quickly learning new skills, problem solving and driving results. Highlighting gaps in system to avoid negative customer impact. Reduced bad demand and create efficiency.
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    Resource Allocation
    Innovation Strategy
    Change Management
    Cost Control
    Decision Making
    Communication Skills
    Business Planning & Strategy
    Cross Functional Team Leadership
    Performance Management
    Risk Analysis
    Fraud Detection
    Microsoft Office
    Problem Solving
    Process Improvement
  • $33 hourly
    My background includes successfully driving business growth through strategic sales initiatives, building strong client relationships, and ensuring customer retention. I have a proven track record of consistently meeting and exceeding targets by leveraging my skills in solution selling, negotiation, and territory expansion strategies. A seasoned sales and client support specialist with over 13 years of professional experience. Key Skill Set: Go-to-market strategy, Client Acquisition, Solution selling, Customer Success, Relation-building, Product enrichment, Team management, Data crunching, Lead generation Client retention, CRM, Sales Planning & Strategy, P&L, Expansion strategy, Partnerships.
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    Marketing
    Partnership & Collaborations Outreach
    WordPress
    Business Consulting
    Business Development
    Lead Generation
    Automation Anywhere
    CRM Automation
    Email Campaign Setup
    Customer Onboarding
    Sales
    Outbound Sales
    Customer Support
    Inbound Inquiry
  • $200 hourly
    Analytical professional with cross-functional competencies in all phases of Customer Service Operations Industry Preference: Insurance/BPO Location Preference: Gurgaon/NCR OBJECTIVE To achieve a responsible palace in an organization with my best abilities of hard dedication and knowledge A CADE MICDETAILS * 10th from NIOS board * 12th from NIOS Board(Pursuing) KNOWL ED GEPURVIEW * Basic knowledge of computer
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  • $10 hourly
    I am a Graduate from India. I have worked in customer support, Property management, Airnb, Guesty, Booking.com, Expedia, Email writing, Taking chats, and communicating with customers/ guests. Solving client's problems. Giving them resolutions.
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    Document Translation
    Voice Recording
    Virtual Assistance
    Customer Support
    Customer Onboarding
    Administrative Support
    Translation
    General Transcription
    Article Writing
    Copywriting
    Data Extraction
    Proofreading
    Microsoft Excel
    Data Entry
  • $12 hourly
    I'm Deepika, a RIOT Enterprise business partner. I am here to assist you in expanding your business by taking over the chores that take up the majority of your time and freeing you up so you can devote that time to the things that require your extra attention. I have 10 years of expertise in the field. My learning began with content writing and product uploading, and today I coach and work with a team of 15-20 people that assist me with all aspects of eCommerce online selling companies and IoT device tech support. We can take care of your customers, your clients, and your team! ◙ E-commerce Service - Dropshipping Stores ➜ Order processing ➜ Ticket handing ➜ Manual Fulfillment ➜ Automated Fulfillment ➜ Closed order monitoring ➜ Product Listing ➜ High-risk order management ➜ Fraud Prevention ➜ Supplier and logistics management ➜ Dispute and Chargeback handling (Paypal, Stripe, Shopify) ◙ ECommerce support - Product/Service based Support ◙ Saas Support - Software based Support ◙ Technical Support ➜ Email and live chat support for IoT devices ➜ Studying codes and scripts to know the exact reason for any issues ➜ Troubleshoot cable, and internet over the chat and email ➜ Troubleshoot IR codes and error messages for AC remotes ➜ Recording signals to add more codes to the database ➜ Order management of multiple channels ➜ Fraud prevention ◙ Supervisory Level ➜ Business partner at RIOT Enterprise ➜ Manage the performance and behavior of 15-20 agents in a team ➜ Responsible for training and maintaining quality ➜ Creating Standard Operating Procedures (SOP) ➜ Writing technical documents ➜ Creating FAQ's and knowledge base articles Virtual/Administrative Assistant ➜ Calendar Management ➜ Community Management ➜ Social Media Management (Basic Level) ➜ Canva Designing (Basic Level) ➜ WordPress Management ➜ Planning and Coordinating administrative procedures ➜ Devising ways to streamline processes ➜ Project Management (Basic Level) ➜ Managing G-suite (Google Docs, Google Sheets, Google Calendar, Gmail, ..) Feel free to connect, we're just a message away :)
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    Product Knowledge
    Administrative Support
    Communications
    Data Entry
    Gorgias
    Canva
    Customer Support
    Product Support
    Email Support
    Zendesk
    Online Chat Support
  • $10 hourly
    ✔️ Top-notch quality work. ✔️ Excellent response time. ✔️ Having the quality of Fast learning, able to adapt to new technologies. I always take pride in consistently providing accurate & error-free work. I am an experienced administrative assistant reasonably inexpensive. I believe in providing quality service to my clients with complete responsibility. The clients that I have worked with have been happy with the work I delivered, and have repeated me on other jobs as well which clearly demonstrates my ability to understand a job and carry it out successfully. I am a people person, and I keep everyone happy with my work and delivery. Client satisfaction is my guarantee and I believe in long term relationship. My clients also wrote testimonial about my past experience with them. My Skills & Expertise in: -Data Mining -Data Formatting -Data Management -Online/Offline Data Entry -Basic Web Research -Web Content Data Entry and Editing -Help with Google Calendars -Product information collection in excel -Products Uploading on website -Lead Generation -Virtual Assistant (VA) -Personal Assistant -Administrative Assistant
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    Etsy Listing
    eBay Listing
    Administrative Support
    Shopify
    Order Processing
    Listing Presentation
    Online Sales Management
    AliExpress
    Accounting Basics
  • $13 hourly
    Instrumental in proofreading, reviewing and editing documents for accurate use of grammar and content; gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function
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    Microsoft Office
    Human Resource Management
    Management Skills
    Event Management
    Social Media Management
    Event Planning
  • $8 hourly
    Professional Snapshot Certified Lean Six Sigma Green Belt Content writing, proofreading, editing, social media, word processing, content management, advanced writing abilities, grammar, and research. High typing speed with 100% accuracy Time management Excellent communication skills Excellent knowledge of Microsoft tools .
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    Customer Satisfaction
    Customer Feedback Documentation
    KPI Metric Development
    Compliance
  • $6 hourly
    Motivated and detail-oriented sales professional with eight years of sales experience seeking a management position. Seeking an opportunity to apply my advanced knowledge of sales and customer service and my experience with team-building and staff development.
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    Sales Presentation
    Freelance Marketing
    Digital Marketing Materials
    Customer Relationship Management
    Relationship Building
    Relationship Management
    CRM Software
    Marketing
    Marketing Strategy
    Digital Marketing Strategy
    Client Management
    Team Building
    Digital Marketing
    Sales
  • $5 hourly
    I have work experience in customer services, technical support, escalation handling, coaching customer service representatives, data analysis and working on projects. Here are some of the organisations I have worked with where I supported US and UK customers: - Limitless Tech - Dell International Services India Private Limited - American Express India Private Limited - Barclays Shared Services Private Limited Please scroll all the way down and check the 'Employment History' section for further details about my roles in the above organisations.
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    Project Management
    Data Analysis
    Project Planning
    Troubleshooting
    Microsoft Windows
    Desktop & Laptop Support
    Technical Support
    Microsoft Office
    English
    Training & Development
  • $5 hourly
    My name is Ravi Sharma, and I am based in Gurugram, India (122002). I bring over nine years of experience as a Data Analyst at Samsung Electronics and currently work with Realme Mobiles, a multinational company. My career has been dedicated to preparing actionable reports on service and sales analysis, multi-year projections, and strategic initiatives aimed at driving sales and profitability. My expertise includes forecasting, budget planning, client engagement, and efficient funds distribution. I am seeking a part-time position where I can apply my skills to deliver impactful results. I assure you that payment would only be due upon your complete satisfaction with my work. **Key Skills:** - Sales Operations & Data Analysis - KPI Tracking & Advanced Excel - Data Mining & Operational Reporting - Budgeting, Forecasting, & Cost Optimization - Project Management & CRM - Preparing Business Requirements Documents (BRDs) Please find my CV attached for further details on my professional background. While I cannot share client-specific data due to confidentiality agreements, I am confident in my ability to meet your requirements. I would be delighted to discuss how I can contribute to your organisation. Warm regards, Ravi Sharma Mobile: +91 9891092127
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    Business Analysis
    SAP CRM
    Cost Analysis
    Budget Planning
    Operational Planning
    Mining
    Community Goals & KPIs
    Data Analysis
    Sales Operations
    SAP Programming
    Google
    Excel Macros
    Excel Formula
    Google Maps
  • $13 hourly
    For the past 2.5 years, I've been working as an Assistant Manager (Track lead) with HCL in Technical Service Desk operations. With a Strong strategic and management skills, as well as an awareness of how to examine customer business demands and translate them into application and operational requirements, are required. Being accountable for the desired output while acting as a connector between multiple teams and clients. An outstanding communicator with exceptional analytical, interpersonal, organisational, and mentoring skills. Supervise the operations department to ensure operational excellence and exceptional customer service. Create effective customer service policies, processes, and standards. Create a great client loyalty plan.
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    Email Communication
    Analytical Presentation
    Information Analysis
    Technical Project Management
    Business Management
    Team Management
    Financial Audit
    Data Analysis
    Process Improvement
    Vendor Management
    Management Skills
    Client Management
    Tech & IT
  • $15 hourly
    I am good at excel . Skills are negotiation and sales. Data entry jobs. Performance marketing AMS
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    Phone Communication
    Microsoft Office
    Microsoft Excel
  • $7 hourly
    Hey, Thank you for checking my profile! I’m a customer service professional with over 2 years of experience delivering exceptional support across email, chat, and calls. I specialize in inbound and outbound customer queries, appointment scheduling, complaint handling, and technical support. I’m skilled in CRM software and adept at maintaining detailed records of customer interactions while ensuring high satisfaction levels. With certifications from British Council and expertise in academic counseling, I’ve worked extensively with international clients, providing guidance and resolving challenges promptly. Whether you need help managing customer inquiries, scheduling, or ensuring seamless communication, I’m here to add value to your business. Let’s collaborate to exceed your customer service goals! Let's collaborate and take your work forward! Thanks!.
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    Shopify
    Customer Care
    Customer Service Analytics
    WhatsApp
    Email
    Appointment Scheduling
    Appointment Setting
    Virtual Assistance
    Educational
    Education Presentation
    Email Support
    Online Chat Support
    Education
  • $6 hourly
    "Hello there! I'm Meenakshi, a dedicated backlink strategist with a mission to supercharge your website's authority and boost its search engine rankings. With a proven track record in building high-quality, natural backlinks, I specialize in developing comprehensive link building campaigns that deliver tangible results. Leveraging white-hat techniques and industry best practices, I focus on acquiring backlinks from authoritative and relevant websites to enhance your site's trustworthiness and visibility in the crowded digital landscape. Let's collaborate to strengthen your backlink profile and propel your website to the top of search engine results pages!"
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    Flyer Design
    Logo Design
    Customer Support
    Data Entry
    Writing
    SEO Backlinking
    Content Writing
  • $10 hourly
    Summary Experienced and driven Sales Representative with a proven track record of exceeding goals and increasing sales volume and company presence.
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    Phone Communication
  • $10 hourly
    I'm a finance professional with work experience in banking sector for over 2.5 years including India and abroad. Helps you in managing your finance - Bank reconciliation - Accounting and advisory services - Income tax related issues
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    Financial Audit
    Bank Reconciliation
    Finance & Accounting
    Internal Auditing
  • $15 hourly
    OBJECTIVE EXPERIENCE A highly motivated and hardworking individual looking for an opportunity where I can make the best of my potential and contribute to the organization's growth. Diligent customer support representative with over 1+ years of experience. Seeking a position in a company where I can grow my career and build a valuable skill set.
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    Adobe Creative Cloud
    PDF
    Adobe Acrobat
    Technical Support
  • $5 hourly
    * Objective - To achieve a position of responsibility where my efforts will have remarkable contribution towards progress and development of the organization.
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    Influencer Marketing
  • $30 hourly
    Aakash Kalra Aspire to thrive within a dynamic realm, harnessing my skills and expertise to foster growth and development. Eager to seize opportunities for continuous learning, enriching competencies along the way. Achievements BeSingular FUTURE LEADERS PROGRAM 23 Role: Operations Lead Led operations for BeSingular FUTURE LEADERS PROGRAM 2 3 , achieving positive participant feedback and seamless execution through strategic logistical management.
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    Community Management
    Phone Communication
    Cross Functional Team Leadership
    Research & Strategy
    Automation
    Zoho Platform
    Operations Management Software
    Web Development
  • $15 hourly
    PROFESSIONAL SUMMARY Skilled travel industry professional with administrative and relationship building skills. Expertly arranged single and group packages balancing financial, schedule and personal needs. Analytical problem-solver with great follow through on problems. CORE QUALIFICATIONS * CORE QUALIFICATIONS * Amadeus GDS * Transport and hotel booking * Travel account management * Global tourist attraction knowledge * E-travel software * Complaint management * Deposit management * Holiday package upselling
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    Technical Support
    Phone Communication
    Customer Support
    Travel
    Travel Itinerary
  • $5 hourly
    I am a customer support executive for email and chat can provide you efficient customer service for you.
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    Email Communication
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