Hire the best Customer Service Representatives in Guwahati, IN
Check out Customer Service Representatives in Guwahati, IN with the skills you need for your next job.
- $10 hourly
- 4.3/5
- (30 jobs)
I am a seasoned freelancer specializing in sales, business development, telemarketing, appointment setting, cold calling, lead generation, email marketing, and social media selling. With over a decade of experience, I bring a wealth of expertise and a proven track record in delivering results. My career has been shaped by 12 years of dedicated service in the call center industry, spanning both B2B and B2C sectors. From order taking to handling escalated calls, I have honed my skills in customer service while consistently exceeding sales targets. I am a professional telemarketer and appointment setter, known for my ability to close deals over the phone effectively. In addition to my telemarketing prowess, I offer a diverse skill set that includes web and app development, graphic and presentation design, logo creation, and real estate expertise. I am also well-versed in SaaS ERP lead generation, internet and market research, and multitasking across various communication channels, such as email, chat, and phone. As a LinkedIn Sales Navigator specialist, I leverage the power of social media for targeted lead generation. My commitment to your satisfaction is unwavering, and I pride myself on delivering quality results on time, every time. Key Traits: Proficiency in managing extensive datasets A systematic approach to work with a focus on results Ability to thrive in high-pressure environments Sincere and dedicated work ethic Communication is paramount in my work ethos, and I guarantee a 100% response rate within the day, whether you have a new task, an urgent request, or questions about my work. You can reach me through Upwork messages, email, or Skype. I am always eager to take on new challenges and continue learning. My goal is to establish long-term working relationships where I can contribute to your business's success. I am excited about the opportunity to work with you and help your business thrive. Let's embark on this journey together.
Customer Service
Business DevelopmentTechnical SupportPhone SupportTelemarketingEducationReal EstateLead GenerationCold Calling - $50 hourly
- 0.0/5
- (0 jobs)
Bidyut Konwar – IT Service Management & Digital Solutions Expert 📍 Guwahati, Assam | 📧 bidyut66@live.com About Me I am a dynamic and results-driven professional with over a decade of experience in IT service management, technical support, and digital marketing. With a proven track record in team leadership, project coordination, and process optimization, I specialize in driving operational excellence, workforce efficiency, and customer satisfaction. My expertise extends across incident management, problem resolution, cloud computing, and quality analysis, ensuring seamless IT operations and business continuity. Core Competencies ✅ IT Service Management & Quality Analysis ✅ Major Incident & Problem Management ✅ Digital Marketing & SEO Optimization ✅ Technical Support & Customer Experience ✅ Process Optimization & Automation ✅ Cloud Computing & Microsoft Technologies ✅ Compliance & Quality Assurance ✅ Team Leadership & Workforce Training Professional Experience 🔹 Tata Consultancy Services (TCS), India 📌 Major Incident Manager (Whirlpool) | Oct 2022 – Present Lead major IT incidents, ensuring minimal impact on business operations. Conduct post-incident reviews, root cause analysis, and preventive strategies. Manage stakeholder communication, escalation handling, and war room discussions. Implement monitoring tools and automation for proactive incident detection. 📌 Quality Analyst – SAP SE Cloud Track | Sept 2021 – Oct 2022 Managed hiring and onboarding processes for six cloud track projects. Specialized in DevOps, Automation Testing, and SAP technology hiring. Ensured smooth offshore and onshore recruitment coordination. 📌 Team Lead – IT Service Desk (Suncorp) | June 2019 – Mar 2021 Led a high-performing IT support team, ensuring quality service delivery. Monitored key metrics such as TTCR, AHT, and NPS for process optimization. Conducted compliance audits and live call quality evaluations. 🔹 Convergys India Services (Microsoft Support) 📌 Team Leader – Technical Support Operations | Apr 2016 – June 2019 Supervised a team of technical engineers, ensuring Microsoft-certified troubleshooting. Handled escalations, performance tracking, and case documentation. Provided expert guidance on Active Directory and Microsoft Exchange tools. 📌 Senior Global Escalation Engineer | 2015 – 2016 Resolved complex Microsoft software and infrastructure-related issues. 📌 Technical Support Associate | 2014 – 2015 Delivered frontline technical support for Microsoft products. Certifications & Training 🎖 Lean Six Sigma Yellow Belt Certified 🎖 Microsoft Exchange & Active Directory Training 🎖 Convergys CIS University – Leadership & Trainer Development Awards & Recognitions 🏆 Outstanding Employee Award – Convergys (2014) 🏆 Superstar Award (2016) 🏆 Certified Team Leader – CIS University Technical Skills 💻 Windows OS (7 – 11), Microsoft Office Suite (2010 – 365) 💻 ITSM Tools: ServiceNow, Verint, Pulse, Splunk 💻 Cloud & Security: Microsoft Exchange, Active Directory Education 🎓 BSc (IT) – Himalayan University (2017)
Customer Service
TechnoProject ManagementIncident ManagementTech & ITTechnical SupportTechnical Project ManagementPhone Communication - $60 hourly
- 0.0/5
- (0 jobs)
Fresher but I work in shop Hardwere and company company name godrej company guwahati because my sellery is the low I will forget this company
Customer Service
- $49 hourly
- 0.0/5
- (0 jobs)
My name is Sarlongri Terang from Northeast India, Guwahati Assam, Karbi Anglong district, I'm 21 years old , I'm studying in BA FYUGP 4th Semester at Howraghat college, now basically I am looking for a part time job. Pin code-782482
Customer Service
Phone CommunicationTechnical Project ManagementCommunity ManagementServer - $6 hourly
- 4.7/5
- (229 jobs)
My ultimate motto is to give true value to your work and time. My goal is to make my clients satisfied with my work. To utilize my abilities and to provide quality service is something that led me to join Upwork. Hire me to get the desired results. I specialize in LinkedIn Data Collection, LinkedIn Sales Navigator, Virtual Assistance, Data Entry, Data Scraping, Email Mining, Market Research, Search Engine Optimization, Social Media, Telemarketing. Accuracy, Speed and Delivery of work on time is my forte. With a proven track record of initiative and ambition, Deb Technologies is the ultimate solution to all your internet marketing needs.
Customer Service
Internet MarketingMicrosoft WordContact ListLinkedInMicrosoft ExcelSocial Media MarketingCompany ResearchData MiningData EntryLead Generation - $5 hourly
- 4.9/5
- (228 jobs)
Good Morning, So, why should you choose us for your outsourcing needs? Let us tell you why: 🏆 Top Rated Freelancer (Among the Top 5% on Upwork) 🏆 Outstanding Upwork History with over 2000 Hours & Counting 🏆 220+ Completed Projects on Upwork and Growing In today's fast-paced business world, we understand the importance of optimizing your time and resources. That's why we are here to help. We specialize in providing high-quality services that will enable you to focus on what truly matters – growing and scaling your business. Our extensive expertise in providing top-notch Administrative Support, Web Design & Development, Digital and Social Media Marketing, and eCommerce Development Services, makes us the go-to partner for all your needs. While these assignments may seem simple, it takes a keen understanding and attention to detail to deliver exceptional results. We take the time to understand your requirements and ensure that we execute tasks with precision and accuracy. Take a look at the extensive range of services we excel at: ✅ Admin Support: Data Entry Email Management Calendar Management Customer Support Document Preparation ✅ Web Design & Development: Responsive Website Design WordPress Development HTML, CSS, JavaScript UI/UX Design Website Maintenance ✅ Digital Marketing: SEO (Search Engine Optimization) PPC (Pay-Per-Click) Advertising Content Marketing Email Marketing Analytics and Reporting ✅ Social Media Marketing: Social Media Strategy Content Creation Social Media Advertising Community Management Analytics and Insights ✅ eCommerce Development: Shopify Development WooCommerce Development Product Listing and Management Payment Gateway Integration User Experience Optimization ✅ Skills: Proficient in Microsoft Office and Google Suite Excellent communication and organizational skills Strong analytical and problem-solving abilities Experience with Adobe Creative Suite (Photoshop, Illustrator) Knowledge of CMS platforms (WordPress, Shopify, Magento) Familiar with marketing tools (Google Analytics, SEMrush, MailChimp) Proficiency in social media platforms (Facebook, Instagram, LinkedIn, Twitter) But our service offerings don't end there. We pride ourselves on being adaptable and flexible to meet our clients' unique requirements. If you need assistance in any other administrative or virtual assitance task, just let us know, and we will customize our services to suit your specific needs. What sets us apart is our unwavering commitment to excellence. With a proven track record of top-rated feedback on Upwork, we have successfully completed over 220 projects, earning the trust and satisfaction of our clients. We bring our expertise, dedication, and attention to detail to every task we undertake. When you choose us as your partner, here's what you can expect: ✅ Timely and Reliable Service: We value your time and understand the importance of delivering our services promptly without compromising on quality. ✅ Exceptional Quality: We take pride in our work and strive to provide outputs of the highest standard. Attention to detail and accuracy are at the core of our service delivery. ✅ Cost-Effectiveness: We believe in offering competitive pricing while ensuring that the quality of our services remains uncompromised. Our aim is to provide excellent value for your investment. ✅ Open Communication: Transparent and open communication is the foundation of our client relationships. We listen to your needs, provide regular updates, and address any concerns promptly. ✅ Professionalism: We conduct ourselves with the utmost professionalism, respecting client confidentiality and adhering to ethical business practices. If you have a large-scale project or ongoing operational work, we encourage you to reach out to us right now. Our team is ready to discuss your outsourcing needs and tailor a comprehensive solution specifically for you. Simply let us know the tasks you need assistance with, and we'll dive right in—no time wasted. Regards, Karan
Customer Service
WordPress DevelopmentStore ManagementData ExtractionWeb DevelopmentDigital MarketingArticle WritingBlog WritingWeb DesignEbook WritingEmail SupportEcommerceShopifyData EntrySearch Engine Optimization - $8 hourly
- 0.0/5
- (0 jobs)
Welcome to my profile! If you're searching for a professional Wordpress developer, who can create stunning, functional, and SEO-optimized WordPress websites, you're in the right place. I am a dedicated WordPress developer, Elementor expert, with a passion for delivering exceptional results, no matter the project’s size or complexity. With 3 years of experience, I specialize in crafting websites that not only look fantastic but also perform flawlessly. My goal is to help your business establish a strong online presence, drive traffic with my SEO specialist technique and presense a unique look with premium theme and customization. What I Offer ✅ Custom WordPress themes designed to meet your business needs. ✅ Plugin development to add functionality to your site. ✅ Website optimization for speed and SEO. ✅ E-commerce solutions like WooCommerce setup and customizations. ✅ Website maintenance and security to keep your site up-to-date and safe My Process 1. Understanding Your Needs: We’ll discuss your project goals, preferences, 2. Planning & Design: I’ll create a detailed plan to visualize your project’s structure and design. 3. Development: Using the latest practices, I’ll build your website to be visually appealing. 4. Testing & Launch: I’ll rigorously test the site across devices and browsers. 5. Designed and developed over 30 WordPress websites across industries such as e- commerce, education, health, and more. Why Choose Me? I believe that every project is a partnership, and I’m here to ensure your success. Here’s why clients love working with me: ✅ Client-Centric Approach: I listen carefully, communicate clearly, and prioritize your satisfy. ✅ Attention to Detail: From design to development, I ensure every element is perfect. ✅ Reliable & Deadline-Oriented: I respect your time and deliver quality work on schedule. ✅ Continuous Improvement: I stay updated on trends, technologies, and best practices to bring you the best solutions. Let’s Build Something Great Together Your website is the cornerstone of your online presence. Let me help you create a WordPress website that not only meets but exceeds your expectations. Whether it’s a fresh build, redesign, or optimization project, I’m here to turn your ideas into reality. Contact me today to discuss your project—I’m excited to work with you! I am available full time 84 hours in a week Thank you Ayatullah Ali
Customer Service
Social Media ContentJavaScriptWordPress ThemeCSSHTMLWordPress PluginWordPress - $30 hourly
- 0.0/5
- (0 jobs)
TIME- OFF * Going out with friends * Listening Songs * Dancing CAREER OBJECTIVE With my confidence, caring attitude, friendly nature and positive vision, I would like to succeed in an environment of growth and excellence and earn a position which provide me self development and help me achieve personal as well as organizational goals.
Customer Service
Photographic PrintingGraphic DesignData CollectionTranslationAviationPhone Communication - $5 hourly
- 0.0/5
- (0 jobs)
Freelancer Bio With extensive experience in customer service, I am dedicated to providing exceptional support and solutions to clients. Proficient in computer operations, I excel in handling a variety of tasks, ensuring efficient and effective service. My expertise includes managing customer inquiries, resolving issues promptly, and maintaining high levels of satisfaction. I am adept at utilizing various software and tools to enhance productivity and streamline processes. My commitment to quality service and my ability to work independently make me an ideal candidate for freelance opportunities in customer service and administrative roles.
Customer Service
Phone Communication - $10 hourly
- 0.0/5
- (0 jobs)
I like to work in free time and earn a little money... Through website..I like to fulfil my family and their needs
Customer Service
Phone CommunicationTechnical Project ManagementTechnical SupportServerCommunity Management - $20 hourly
- 0.0/5
- (0 jobs)
Skill good communication skills Upsell Ms word Excel Handling customer quarry Experience I have 1 Year experience in customer service as a agent for emi collector 2 years experience in CCE in BPOC frontex company
Customer Service
Phone Communication - $12 hourly
- 0.0/5
- (0 jobs)
I am a meticulous and dedicated Data Entry Assistant with over 3 years of experience in accurately managing and processing data across various platforms. My expertise lies in utilizing tools like Microsoft Excel and Google Sheets to ensure data integrity and streamline information flow. Thank you
Customer Service
Computer AssemblyTechnical SupportTechnoServerPhone Communication - $15 hourly
- 0.0/5
- (0 jobs)
CAREER OBJECTIVE Dedicated and hardworking accounting professional with over 2.5 years of hands-on experience in managing financial records, GST filing, Tally, and QuickBooks. Seeking a challenging opportunity in the where I can contribute with complete honesty and determination. I am ready to work beyond expectations and give my all to grow both professionally and help the organization achieve its financial goals. KEY STRENGTHS - Ready to work on any programme. - Strong Ethical Values & Honesty in Work - Fast Learner with a Passion to Grow - Good Communication Skills - Timely completion finesse.
Customer Service
RecruitingAccounting BasicsHR & Business ServicesFinancial PlanningLight BookkeepingBookkeepingAccounting - $10 hourly
- 0.0/5
- (0 jobs)
I'm a postgraduate in English with a Bachelor's degree in Hotel Management, bringing over a decade of diverse professional experience across hospitality, training, placements, and insurance management. For 5 years, I worked as a Hospitality Trainer, helping students and professionals develop communication, customer service, and soft skills essential to the service industry. I then transitioned into a Placement Manager role for 3 years, where I built strong industry connections and supported hundreds in achieving their career goals. Currently, I serve as a Senior Manager in the Banca Insurance Channel, where I lead teams, manage client relationships, and drive business growth. With a strong command of English, excellent interpersonal skills, and a deep understanding of service excellence and customer engagement, I offer high-quality support in the following areas: Training content creation Soft skills & communication coaching Resume writing & career guidance Customer service consulting Administrative support & coordination I'm passionate about helping people grow and bringing professionalism and empathy to every project I undertake. Let's connect and collaborate!
Customer Service
Phone Communication - $10 hourly
- 0.0/5
- (0 jobs)
1 year of experience in ECPL Pvt.Ltd as a Client Relationship Officer in Nov 18th, 2022 to 21st Dec, 2023. 1 year of experience in Shriram Finance Limited as a Business Development Manager.
Customer Service
Digital Marketing ManagementOutbound SalesContent WritingGraphic Design - $100 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE To work in an organization that appreciates innovativeness, demands analytical approach, provides a challenging and performance driven environment and a wide spectrum of experience to grow and excel in my career. I aim to create meaningful contribution to the organization through my skill and abilities and to continuously improve on my professional knowledge and skill.
Customer Service
Technical Project ManagementTechnical Support - $30 hourly
- 0.0/5
- (0 jobs)
Hi! I’m Priyanka – a skilled communicator with experience in tutoring, UGC creation, and call center work. I specialize in crafting authentic, engaging content that resonates with people. Whether you need a tutor, a customer support voice, or creative social media content, I bring passion and professionalism to every project. Let’s connect and make something real!
Customer Service
TutoringSocial Media Content CreationUGCBPO Call Center - $6 hourly
- 0.0/5
- (0 jobs)
I'm a dedicated Customer Service Specialist with a passion for helping people and solving problems. With several years of experience in fast-paced environments, I’ve developed strong communication skills, a calm and empathetic approach, and a focus on turning every interaction into a positive experience. Whether it's resolving issues, answering questions, or guiding clients through solutions, I take pride in being a dependable point of contact who makes customers feel heard, valued, and supported. I'm always looking for ways to improve processes and contribute to a team that puts people first.
Customer Service
Phone Communication - $600 hourly
- 0.0/5
- (0 jobs)
I'm a student studying as a graduate. I'm a fresher here . I would like to help people in some way and also i would like to be paid atleast for my monthly expenses.
Customer Service
Phone Communication - $10 hourly
- 0.0/5
- (0 jobs)
Skilled in IT with extensive experience in delivering and managing lastexperience in delivering and managing last-mile sites, overseeing multi level hardware and networking assets. Adept at leading teams and implementing effectivelevel hardware and networking assets. Adept at leading teams and implementing effective practices to enhance productivity and operational efficiency. Committed to contributing topractices to enhance productivity and operational efficiency. Committed to contributing to organizational success by leveraging expertise in an innovative and competitive environment, withizational success by leveraging expertise in an innovative and competitive environment, with a focus on continuous professional growth and delivering value to workplace resources.a focus on continuous professional growth and delivering value to workplace resources.
Customer Service
ServerPhone CommunicationTechnical Project ManagementTech & ITTechnical Support - $8 hourly
- 0.0/5
- (0 jobs)
Hi my name is Pratiksha Nath, I work as Detail-oriented Technical Operations Analyst, born and brought up in Guwahati, Assam, with experience in maintaining quality and optimizing processes. Expertise includes monitoring AI agents for quality checks, performing closing checks, and ensuring adherence to SOPs. Possesses strong analytical and communication skills, with proficiency in MS Office and MS SQL. Holds a B.A. in Design from Gauhati University and has demonstrated leadership abilities. Seeking to leverage these skills to provide efficient and effective solutions.
Customer Service
Process ImprovementPhone CommunicationEmail ManagementRemote Connection SupportCommunication SkillsTechnical Support - $10 hourly
- 0.0/5
- (0 jobs)
User research SUMMARY Extensive service team handling experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organizational skills. Results focused and proactive in planning day to day operations and solving service issues. Excel in managing team and personal time to consistently exceed expectations.
Customer Service
Technical SupportTechnical Project ManagementPhone CommunicationCommunity Management - $3 hourly
- 0.0/5
- (0 jobs)
I am a dedicated Chat and Email Support Specialist with over a year of experience providing exceptional customer service. During my tenure at SquadStack, I efficiently managed a high volume of customer inquiries, resolving issues promptly and maintaining high levels of customer satisfaction. My proficiency in CRM tools like Zendesk and Freshdesk enables me to track interactions meticulously and ensure timely follow-ups. With a strong command of English, Hindi, and Bhojpuri, I effectively communicate with a diverse clientele, ensuring clarity and empathy in every interaction. My commitment to continuous improvement drives me to stay updated with the latest customer service best practices, ensuring that I consistently deliver top-notch support.
Customer Service
Email SupportOnline Chat Support - $3 hourly
- 0.0/5
- (0 jobs)
I am an dedicated Customer Support Specialist with a proven track record of delivering exceptional service and fostering customer satisfaction. With 5 years of experience in customer service environments, i have exceled at resolving inquiries efficiently, managing high-volume support channels, and maintaining a positive brand image through empathetic and solution-oriented communication. I was Known for a strong ability to troubleshoot technical issues, collaborate across departments, and adapt to fast-paced environments,I am committed to ensuring every customer interaction is handled with care and professionalism. I am proficient in using CRM systems like [e.g., Zendesk, Salesforce, Freshdesk], and consistently meets or exceeds performance metrics. I bring not only technical skills but also a deep understanding of customer needs, contributing to loyalty and long-term satisfaction. Passionate about continuous improvement, i actively seeks feedback and training to stay aligned with industry best practices.
Customer Service
Technical SupportPhone Communication - $3 hourly
- 0.0/5
- (0 jobs)
Iam enthusiastic writer with an keen interest in community engagement with digital marketing trying to gain experience
Customer Service
Phone CommunicationCommunity Management - $3 hourly
- 3.6/5
- (7 jobs)
Hello, I'm Runu Sinha, a dedicated and reliable virtual assistant with a strong background in customer service. I have honed my skills in various areas, including call handling, live chat support, email management, internet research, and data entry. With several years of experience in the customer service industry, I have developed excellent communication skills and a deep understanding of providing top-notch assistance to clients. I am adept at handling phone calls professionally, addressing customer inquiries and concerns, and providing effective solutions to ensure customer satisfaction. In addition, I have extensive experience in managing email correspondence efficiently, ensuring prompt responses and managing inbox organization. I am skilled in conducting internet research to gather relevant information and data. Moreover, I possess excellent data entry skills, enabling me to maintain accurate records and swiftly input data with precision. As a virtual assistant, I am committed to delivering high-quality service and maintaining strict confidentiality. I am detail-oriented, organized, and capable of multitasking to meet deadlines effectively. My goal is to provide reliable support to clients and assist them in streamlining their daily operations. If you require a proactive and efficient virtual assistant with a strong skill set in call handling, live chat, email management, internet research, and data entry, I would be thrilled to contribute my expertise to your team. Let's work together to achieve your goals and enhance your business productivity.
Customer Service
Interpersonal SkillsCold CallingPhone CommunicationEmail CommunicationData EntryAdministrative SupportOnline Chat Support - $5 hourly
- 0.0/5
- (0 jobs)
EXPERIENCE 4 Years 3 Months on mayan enterprise to Resolved technical issues and optimized network performance to ensure seamless operations - Conducted troubleshooting and maintenance to uphold network reliability and efficiency
Customer Service
Technical Project ManagementServerTechnical SupportPhone CommunicationCommunity Management Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.
Trusted by
How do I hire a Customer Service Representative near Guwahati, on Upwork?
You can hire a Customer Service Representative near Guwahati, on Upwork in four simple steps:
- Create a job post tailored to your Customer Service Representative project scope. We’ll walk you through the process step by step.
- Browse top Customer Service Representative talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Customer Service Representative profiles and interview.
- Hire the right Customer Service Representative for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Customer Service Representative?
Rates charged by Customer Service Representatives on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Customer Service Representative near Guwahati, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Customer Service Representatives and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Service Representative team you need to succeed.
Can I hire a Customer Service Representative near Guwahati, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Customer Service Representative proposals within 24 hours of posting a job description.