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Hire the best Customer Service Representatives in Noida, IN

Check out Customer Service Representatives in Noida, IN with the skills you need for your next job.
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Rating is 4.6 out of 5.
4.6/5
based on 1,439 client reviews
  • $7 hourly
    • 4.9/5
    • (20 jobs)
    Hi, Thank you for visiting my profile. ****My most recent job role was working as a Team Leader in Microsoft 365 Commercial line of business. Below are the highlights of my most recent role: Supervised and supported a team of 13–15 technical support representatives across multiple countries to ensure high-quality service and adherence to company policies. Responsibilities included **Maintain CSAT and FCR metrics, **Provide actionable feedback through regular performance reviews. **Manage staffing needs, scheduling, and compliance with security standards. **Oversee hiring, onboarding, and role transitions while collaborating with various stakeholders to streamline operations. **Analyzed KPIs, conducted call quality audits, and prepared detailed performance reports. **Hold regular 1:1 calls and team meetings to set and track team goals, developed and implemented improvement plans, **Introduced pilot initiatives to enhance team performance. **Collected customer feedback, identified business needs, and recommended tailored product features to drive engagement and Product-Led Growth (PLG). **Delivered data-driven reports during Operations calls, discussing operational changes and proposing product enhancements. ****I have also worked as an Operations Lead for one and a half years. Here are some highlights to showcase my responsibilities: Managed operations for multiple teams across the Consumer Line of Business (LOBs) to ensure smooth workflows and operational excellence. Responsibilities included: **Collaborated with Program Managers, Technical Teams, and Schedulers to meet SLAs and maintain productivity. **Created, updated, and maintained process documentation and delivered accurate weekly and monthly reports. **Provided leadership, mentorship, and coaching to team leads and members to align with operational goals. **Balanced resource allocation and performance by managing interview standards, team size, hiring, and role transitions. **Reviewed metrics, prepared detailed reports, and presented insights during Monthly Business Reviews. **Conducted all-hands meetings to address team needs, assign responsibilities, and foster open communication. **Brainstormed and implemented innovative ideas to enhance service delivery and drive performance improvements. **Submit and discuss detailed data-oriented reports to client with other partners in Monthly Business Review ****I started with this project as an ambassador for Microsoft 365 support back in April 2020. My job role included: Supporting customers through Phone, Email or Chat We covered the issues of any Windows 10/11 and Office Personal for consumers Support for OneDrive for home users and non-commercial users ****I am proficient in a wide range of industry-standard skills to ensure seamless project execution. Here are some examples: • Leadership and Team Management • Communication and Interpersonal Skills • Data driven DecisionMaking • Strategic Planning and Problem Solving • Resource Management I'm excited to contribute to your team and help your company thrive in a remote-work environment. Let's connect and discuss how I can contribute to your success!!
    Featured Skill Customer Service
    Office 365
    Email Support
    Microsoft Exchange Online
    Technical Support
    Data Entry
  • $20 hourly
    • 5.0/5
    • (83 jobs)
    - Top-Rated professional with 10+ years of experience in eCommerce business management. - Expert in Shopify, BigCommerce, and Amazon FBA, ensuring efficient operations and growth. - Highly creative with advanced skills in Canva and Photoshop for designing impactful visuals. - Extensive experience in providing customer support for U.S.-based businesses. - Proficient in MS Office Suite and Google Workspace for seamless task management. - Skilled in using CRMs like Monday.com, Zoho, and ClickUp to streamline workflows. - Dedicated to helping businesses succeed with tailored strategies and reliable support.
    Featured Skill Customer Service
    Data Analysis
    Data Entry
    YAPI Practical Dental Solutions YAPI
    WordPress
    Medical Records Software
    Microsoft Excel
    Graphic Design
    Web Design
  • $40 hourly
    • 5.0/5
    • (1 job)
    Career Objective: *To contribute to the best of my ability with my perseverance, commitment, dedication and become a top-notch professional in a dynamic growing institution. *Have an experience of over 8 years in the field of education. *I have done masters in food and nutrition. I take keen interest in this field and practice making diet chart, calorie calculations etc. * Having worked in the field of customer service for a while, I find interacting with people pleasurable.
    Featured Skill Customer Service
    Data Entry
    Nutrition
    Dietetics
    Food Science
    Teaching
    Food Writing
  • $6 hourly
    • 4.6/5
    • (33 jobs)
    Namaste! Thank you for showing Interest in my profile. Are you facing challenges in finding a reliable sales professional who can genuinely drive results? I understand—it’s not easy to find someone who brings both passion and precision to the table. You need a sales expert who is methodical, consistent, and dedicated to delivering measurable results for your business. Look no further! I’m Roshan Kumar, I am specialize in appointment setting, lead generation, and cold calling. My experience spans across multiple industries, helping businesses secure high-quality appointments and close more deals. Here’s how I can add value to your business: **Appointment Setting: I’ll secure critical meetings that lead to high-conversion opportunities. **Sales Expertise: I manage every part of the sales funnel, from lead generation to final conversions. **Cold Calling: With proven techniques, I can turn potential prospects into loyal customers. **Telemarketing: Keeping potential clients engaged and interested is a skill I’ve honed. **Demo Bookings: I’ll ensure your service or product is showcased in the best light to potential clients. **Lead Generation: My team utilizes platforms like LinkedIn, Google, and Facebook to find qualified leads tailored to your business. Sales Tools Mastery: I’m proficient with Sales Navigator, Lusha, Hubspot, Apollo, and many other leading tools, ensuring every step of the process is streamlined for success. Let’s discuss how I can help you not only meet but surpass your sales targets.
    Featured Skill Customer Service
    LinkedIn Sales Navigator
    Appointment Scheduling
    BPO Call Center
    Sales Development
    Energy & Utilities
    Key Account Management
    B2B Lead Generation
    Contact List
    Data Mining
    Outbound Sales
    Sales
    Lead Generation
    Telemarketing
    Appointment Setting
  • $16 hourly
    • 5.0/5
    • (2 jobs)
    • Provided 24x 7 Application support to SaaS-based apps like PayeeChoice (Banking App) via email or phone call from July 22 to present. • Assist client for onboarding a new client. Works with implementation team to resolve any issue. • Incident, Problem and Change management – Document, Log, track and manage incidents through to resolution using JIRA tool. • Provide RCA and recommend long term solutions to reoccurring issues. • Maintenance- participating in maintenance activities such as patching, upgrades, and backups of the application and keep updating stakeholder about the activities. • Collaboration: Work closely developers, database admins, and infra teams to resolve issues. • Continuous Improvement: Proactively suggest improvements in system performance, processes, and overall support strategy. • Monitoring health and performance of the application, incoming and outgoing files via server, performing regular health checks via user interface and backend using MY SQL, AWS CloudWatch, S3 bucket, ASES, Logs analysis, Elastic search, Kibana, Swagger, OPEN API. • Updating payment statuses, payee statuses or any requested data from bank side using MySQL queries to resolve issues with stuck or unprocessed payments. • Design and Developed test cases on PROD, UAT, QC, and CTE environments to ensure product accuracy. Experience in API Testing in payment domain. • Created and sent API calls using SWAGGER API, POSTMAN and webhook calls in production/UAT and for test cases and for stuck payment. • Knowledge about core Java. (Java SE (Standard Edition), Object-Oriented, Programming (OOPS) concepts, Multithreading, Java Memory Management, Flow control, Exception Handling, Collection and Generic)
    Featured Skill Customer Service
    Biometric Device
    Mobile Device Management
    API
    Java
    SQL
    Ticketing System
    Office 365
    Microsoft Active Directory
    VoIP
    Problem Solving
    Customer Support
    Product Support
    Technical Support
    Email Support
    Online Chat Support
    Phone Support
  • $6 hourly
    • 5.0/5
    • (6 jobs)
    Are you looking for an efficient Virtual Assistant (VA) with a wide range of skills to support your business? Look no further! I am well-versed in the tools of MS Office and Google Workspace, enabling me to handle all your administrative tasks effectively. In addition to that, I have extensive experience with various productivity and collaboration platforms like Asana, Hootsuite, Slack, and Dropbox. I am also familiar with the basics of Canva, WordPress, and Mailchimp, allowing me to assist you with creating engaging content and managing your online presence. Furthermore, I have a proven track record of working with numerous CRMs such as Salesforce, Hubstaff, Zendesk, Bitrix24, NetSuite, Monday, Pipedrive, Zoho, and VCita. This ensures that I can efficiently handle your customer relationship management, data organization, and sales processes.
    Featured Skill Customer Service
    Scheduling
    Calendar Management
    Pitch Deck
    Graphic Design
    Data Processing
    Administrative Support
    Administrate
    Office Administration
    Virtual Assistance
    Microsoft PowerPoint
    Google Docs
    Data Entry
  • $35 hourly
    • 0.0/5
    • (2 jobs)
    ScaleMaxMarketing com LinkedIn: sharma-saksham09 With over a decade of experience spanning diverse industries, I specialize in transforming businesses through AI Integration, AI Lead Generation, Automation, Sales, and Marketing Solutions. My career highlights include delivering measurable growth at PS&Co (events), XS Worldwide (exhibits), and Valux LLC (Marketing & PR), where I consistently exceeded targets, optimized processes, and built impactful partnerships. Key Expertise: AI Integration: Crafting tailored solutions that automate workflows, enhance outreach, and drive efficiency. Outreach & Sales Enablement: Streamlining sales pipelines to maximize conversions and close high-ticket deals. Marketing Innovation: Designing campaigns powered by data and AI to attract ideal clients and boost engagement. Thought Leadership: Leading strategic initiatives, fostering partnerships, and driving innovation in marketing and sales. Key Achievements: Building scalable AI-driven workflows that optimize lead generation and customer engagement. Implementing targeted marketing campaigns that consistently attract and convert high-value clients. Establishing a robust B2B partnership ecosystem, fostering sustainable growth through strategic alliances. Developing consultative sales strategies that empower teams and deliver measurable ROI. Driving new business development by identifying opportunities across markets and channels. Fine-tuning sales collateral and protocols for peak performance and enhanced client retention. Core Skills: AI-powered automation and process optimization Strategic sales and marketing planning High-ticket closing and lead generation expertise Social media content strategy to increase brand engagement Training teams to adapt to innovative workflows and tools Project management and cross-functional collaboration Key account management and retention strategies I am passionate about helping businesses harness the potential of AI and innovative marketing to unlock new opportunities and achieve sustainable growth. Let’s connect to explore how I can add value to your business ecosystem.
    Featured Skill Customer Service
    Sales Consulting
    Prospect Research
    Social Media Content
    Key Account Management
    Contract Negotiation
    Sales Call
    Content Creation
    Pre-Sales
    Business Development
    Sales
    Sales & Marketing
    Outbound Sales
  • $10 hourly
    • 4.8/5
    • (0 jobs)
    I am a flexible and reliable freelancer offering a wide range of services to meet your diverse needs. With experience in various fields, I provide high-quality support across: Administrative Support: Data entry, document formatting, and online research. Technical Support: Troubleshooting, customer service, and basic software installation. Web Development: HTML, CSS, PHP, and JavaScript. Cloud Computing: Basic cloud management and deployment (Azure, AWS, GCP). Middleware Administration: Weblogic and server configuration. My goal is to deliver exceptional results and support your projects with efficiency and professionalism. Whether you need help with administrative tasks, technical issues, or web development, I’m here to assist. Let's work together to achieve your objectives! This overview emphasizes your broad skill set and your commitment to delivering quality work across different types of projects.
    Featured Skill Customer Service
    Linux
    Troubleshooting
    Report
    Jira
    Oracle WebLogic Server
    JavaScript
    PHP
    HTML
    Microsoft Azure Administration
    Email Support
    Administrative Support
    Virtual Assistance
    Data Processing
    Data Entry
  • $4 hourly
    • 5.0/5
    • (1 job)
    With over 11 years of experience in the sales industry, I have had the privilege of working with several IT organizations, assisting them in growing their businesses. My expertise lies in lead generation, sales closure, client relationship building, sales management, and more. Throughout my career, I have acquired a strong technical knowledge base, enabling me to effectively guide and support clients in the development of critical software solutions such as Hospital Management Systems, CRMs, Trackers, and more. My primary focus has been on delivering exceptional sales results by identifying and nurturing potential leads, effectively communicating product benefits, and closing deals successfully. I prioritize building long-lasting relationships with clients, understanding their unique requirements, and providing tailored solutions that meet their specific needs. I have a proven track record of consistently exceeding sales targets and delivering outstanding customer satisfaction.
    Featured Skill Customer Service
    Inbound Marketing
    Sales
    Outbound Sales
    Expert
    Customer Support
    Virtual Assistance
    Email Support
  • $24 hourly
    • 5.0/5
    • (2 jobs)
    Accomplished professional with 22+ years of extensive experience in BPO, KPO and Marketing Sectors. Proven Expertise in BPO Management, Operations, Quality assurance and Training with a track record of leading high performing teams to exceed organizational goals.
    Featured Skill Customer Service
    Sales
    Marketing
    Outbound Sales
    Freelance Marketing
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    Professional Summary A dynamic and client-focused professional with strong expertise in managing key client accounts, driving business growth, and delivering high levels of customer satisfaction. Skilled in building long-lasting relationships, solving problems with a strategic mindset, and aligning cross-functional teams to exceed client expectations. Known for leading projects with clear communication, maintaining a positive client experience, and using data insights to support business decisions. Passionate about contributing to client success and company growth through a proactive and results-oriented approach.
    Featured Skill Customer Service
    Microsoft 365 Copilot
    Employee Motivation
    Client Management
    Communications
  • $200 hourly
    • 0.0/5
    • (0 jobs)
    Channel Development & Sales Enablemenent With a 7-year track record in the sales industry, consistently delivering revenue growth, managing sales funnels, and cultivating strong client relationships. Expertise in lead generation, surpassing sales targets, and crafting strategic sales plans for new markets. Proven success in onboarding partners, handling escalations, and securing key accounts. Takes a proactive and results-oriented approach, excelling at utilizing data-driven insights to optimize performance and exceed organizational goals.
    Featured Skill Customer Service
    Vendor Management
    B2B Marketing
    Key Account Management
  • $11 hourly
    • 5.0/5
    • (1 job)
    Hello! I'm Ayush Upadhyay, a passionate professional blending the worlds of Data Analysis, Business Support, and Customer Experience Management. With a foundation in Mass Communication and over two years of international customer service experience, I have mastered the art of communicating effectively, solving problems under pressure, and delivering impactful solutions tailored to business needs. Here’s what I do best: ✅ Data Analysis & Reporting: Skilled at creating insightful dashboards using Power BI, Excel, and SQL to drive smart decision-making. ✅ Customer Support & Experience Management: Delivered top-tier support to international clients via voice and chat, maintaining high CSAT scores. ✅ Problem Solving & Process Improvement: Proactively identifying service gaps and optimizing communication flows to enhance customer loyalty. ✅ Content Writing & Communication: Trained to write clearly, simplify complex ideas, and deliver powerful business communication. What Sets Me Apart: Fluent in English with strong empathy and people skills. Certified in Data Analytics (Analytics Labs), TEFL & TESOL (English proficiency certification). Adept at balancing technology with a human-centered approach to service. Adaptable, reliable, and always focused on client success. Whether you need a Data Analyst to uncover key insights, a Customer Support Specialist to build lasting client relationships, or a Business Analyst to streamline processes — I'm here to help!
    Featured Skill Customer Service
    Customer Satisfaction
    Customer Relationship Management
    Customer Experience
    Customer Service Analytics
    Customer Care
    Microsoft Power BI
    Microsoft Excel
    Microsoft Excel PowerPivot
    Email Support
    Online Chat Support
    Community Management
    Email Communication
    Customer Support
    Phone Communication
  • $200 hourly
    • 0.0/5
    • (0 jobs)
    I am experienced in communication skills, coordination, sketching, drawing, home work project help, designing, ..
    Featured Skill Customer Service
    Candidate Interviewing
    Sketching
    Drawing
    Fashion Illustration
    Active Listening
    Counseling
    AI Content Writing
    Content Writing
  • $12 hourly
    • 5.0/5
    • (5 jobs)
    Over a decade of experience in customer service industry, excelling in email, chat, and phone customer inquiries Proficient in using customer service platforms such as Zendesk, Intercom, and desk.com to delight customers Specializing in chat and email customer service for businesses of all sizes Customer-centric with a strong work ethic and a quick grasp of new technology Successful track record in marketing, sales, and administrative tasks as a freelancer Dedicated to customer satisfaction, responsiveness, and adept use of online tools Proficient in monitoring account progress, client relationships, and employee satisfaction Eager to join a reputable company to further develop skills and contribute to growth Motivated self-starter committed to providing superior service and ready to discuss how my skills align with your team’s needs.
    Featured Skill Customer Service
    Answered Ticket
    Email Communication
    Communications
    Product Knowledge
    Shopify
    Customer Satisfaction
    Customer Retention
    Communication Etiquette
    Administrative Support
    Online Chat Support
    Email Support
    Order Processing
    Zendesk
    Order Tracking
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    Expert business strategist with a sound understanding of organizational development and sales. Skilled communicator with over 2+ years of experience providing companies with successful solutions to building organizational success. Persuasive negotiator who uses integrity and professionalism in presenting joint ventures, assessing acquisition opportunities, and identifying new markets. •Strategize ways to build market share, increase revenue, and acquire success through innovative developments in organizational structure. •Identify ways to build brand awareness through engaging campaigns that establish the company reputation, incite curiosity, and inform potential customers. •Extensive experience in business-to-business relationship development for accounting and consulting services. •Good expertise in cold sales calls and effective and immediate relationship building. •Proficient in Internet and Microsoft Office Suite, e.g., Outlook, PowerPoint, Excel and Access. •Ability to articulate value proposition and perform account qualification and opportunity assessment effectively. •Ability to consult sell to high level decision makers and committees in large companies.
    Featured Skill Customer Service
    Product Listings
    Email Marketing
    Technical Writing
    Data Entry
    Digital Illustration
  • $8 hourly
    • 4.5/5
    • (5 jobs)
    Your next hire! Hurray I have been working in this industry for more than 4 years and have gained several experiences in Admin support, Customer Service, E-commerce assistant, Social Media Marketing, Virtual assistant, and Online Research. I provide support to industries like Hotel & Tourism, Finance & Insurance, Real Estate, Legal/ Attorney’s office, Medical/Doctor’s clinic and many more using different kind of technologies like AirBnb, Geebo, Hoobly, Backpage, Trovit, eBay, Buffer, freetobook, Juniper Booking Engine, Zoho, Accelo, Workfront, HubSpot CRM, Realtor.com, Apartments.com and many more. As an E-commerce assistant, I provide support for B2B & B2C processes, Listing management, Marketplace management, Supplier and vendor management, CRM Management with Shopify, Magento or Woocommerce, Customer Support etc. As a full-time freelancer, I am ready to work in most of the time zones. The quality and accuracy and professionalism of my work reflect my passion and my previous clients were all satisfied with my promises as I fulfilled them properly. I can assure you to the best of my abilities to enjoy 100% satisfaction at the end. Awaiting your invitation with a lookup in my portfolio. ** Specification of Provided Services** Lead Generations Social Media Marketing Ecommerce Support Customer Service and Support Shopify Support If you need specific tasks (or have in mind a workflow already), please let me know and I will be more than happy to assist you! Thanks for your interest! Why me? • I will take my time to get to know you and your business. I’m always available if you need support. • I have years of experience handling a multitude of business tasks. • I am quick to learn new systems and processes. • I will be in touch regularly to provide updates on tasks. If you are interested in any of these services, let's have a chat!
    Featured Skill Customer Service
    Social Media Management
    Customer Support
    Web Scraping
    Email Support
    Data Entry
    Photo Editing
    Administrative Support
    Data Mining
    Microsoft Excel
    Shopify
    Online Chat Support
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Strategic and results-oriented professional with over 15 years of diverse experience in global HR operations, project management, and recruitment support. Proven expertise in managing complex administrative and logistical functions across multinational organizations in logistics, healthcare, and financial services. Adept at stakeholder engagement, system administration (SuccessFactors, SharePoint), and driving continuous process improvements. Recognized for high standards of discretion, cross-cultural awareness, and strong analytical capabilities backed by a degree in Statistics. Core Competencies • HR & Talent Operations • Project Coordination & Administration • SuccessFactors & HRIS Systems • Recruitment & Candidate Management • SharePoint & MS Office365 • Budgeting & Data Analysis • Global Stakeholder Engagement
    Featured Skill Customer Service
    Human Resource Information System
    Microsoft SharePoint Administration
    Data Entry
    Microsoft PowerPoint
    Microsoft Excel
    Administrative Support
    HR & Recruiting Software
    Calendar Management
    SAP SuccessFactors
    LinkedIn Recruiting
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE EXPERIENCE Experienced Content Moderator with 4 years in the field, seeking to apply my skills and knowledge to ensure online safety and enhance user experiences in a dynamic organization
    Featured Skill Customer Service
    Microsoft Excel
    Presentations
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVES: Experienced Senior Analyst in HCL Technologies in IT Service Desk with a proven track record of delivering exceptional support and driving team success. Adept at managing complex technical issues, leading cross-functional teams, and implementing efficient IT processes. Passionate about providing top-notch customer service and fostering a collaborative work environment. Ready to leverage expertise to drive productivity and enhance user satisfaction. • Configuration mail in Office 365 and troubleshooting mail in MS Outlook 2003, 2007 and 2010. • Attending tickets raised by users and giving on time solutions with the SLA. • Troubleshooting the desktop related, software related and mail related issues. • Configuration desktop and other peripherals once needed. • Install antivirus software and manage the clients with updates. • Configuration mail in office 365 and troubleshooting mail in MS Outlook 2003, 2007 and 2010. • Troubleshooting of LAN, Internet issues and IP address assigning. • Handle daily technical support activities on network support and server management. • Creating matrix and update it in daily activities and update service desk regularly with resolving the unassigned tickets. • Coordinate with local vendors for hardware parts and replacement. • Monitor and evaluate metrics, identifying required actions necessary to achieve service level and quality target. • Maximize first response resolution, and minimize complaints, transfers and escalation. • Monitor and ensure positive experience and provide direct feedback on observed performance. • Identify & Conduct regular one on one session to ensure maximum employee satisfaction & productivity. • Ensure team bonding an interaction as to avoid attrition happening on the grounds of dissatisfaction. • Taking care of various reports to optimum utilization of resources & system. • Handling key connection between different departments for any issue amongst team. • Configuration and installation of Citrix (remote support) and Avaya (voice support) and other peripherals as needed. • Installation of antivirus software and manage the clients with updates. • Configuration mail in office 365 and troubleshooting mail in MS Outlook. • Troubleshooting of mobile device management tool CyberARK and SOTIMOBI. • Handle daily technical support and client calls for regular updates. • Creating matrix and update activities and update service desk regularly with resolving the unassigned tickets. • Using SERVICE NOW (SNOW) as a ticketing tool. • Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues. • Strong oral and written communication skills, with the ability to effectively communicate to a variety of audiences. AREA OF EXPERTISE: Team Leadership & Management SLA Management Client handling & Satisfaction Windows Workspace Citrix VDI, SOTIMOBI Escalation Management Service Desk Management Service Now Network Analysis Client Management Power BI Email Management Resource Management Hardware Troubleshooting
    Featured Skill Customer Service
    Citrix
    CyberARK
    ServiceNow
    Microsoft Teams
    IT Service Management
    IT Support
    Microsoft Outlook
    Hardware Troubleshooting
    Phone Communication
    Tech & IT
    Technical Project Management
    Technical Support
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    Hello there ! Welcome to professional service with a smile :) As an experienced customer support, operations and sales professional, I specialize in delivering exceptional service and driving sales through phone, email, and live chat. With over five years of experience, I have a strong track record of resolving service-related issues, billing inquiries, and technical problems, consistently achieving high customer satisfaction rates, including a 95% rating for complaint resolution. My expertise extends to assisting customers with service selection, order processing, and tracking, contributing to increased sales and repeat business. In my sales role, I have effectively handled customer inquiries, provided product recommendations, and facilitated the sales process, resulting in significant revenue growth. My ability to build rapport with customers and understand their needs has been instrumental in closing sales and fostering long-term customer relationships. I pride myself on my exceptional attention to detail and accuracy, as well as my ability to manage multiple chat interactions simultaneously. My empathetic and patient approach ensures a positive attitude during even the most challenging customer interactions. I have also played a key role in training new team members and developing comprehensive knowledge bases, which have streamlined our support and sales processes. Key Skills: Customer Support (Phone, Email, Live Chat) Sales and Upselling Techniques Problem-Solving and Conflict Resolution Multitasking and Time Management Training and Knowledge Base Development Dispute/Chargeback Handling Exceptional Communication (Verbal and Written) Customer Relationship Management (CRM) Sales Metrics and Performance Tracking With my dedication to providing courteous and efficient support and driving sales, I am committed to helping businesses enhance their customer service experience and achieve their revenue goals. Let's work together to ensure your customers receive the best possible support and sales experience.
    Featured Skill Customer Service
    Leadership Skills
    Team Management
    Marketing
    Training & Development
    Microsoft Excel
    Inbound Inquiry
    Online Chat Support
    Sales Operations
    Sales Leads
    Email Communication
    Sales
    Outbound Sales
    Email Support
    Customer Support
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    Objective: To work with an organization offering ample career opportunities for growth of an individual at both personal and professional level. PERSONAL PROFILE Stren gth s: Perseverance, Diligent, Empathy, Willingness to learn and improve
    Featured Skill Customer Service
    Copy & Paste
    Typing
    Data Entry
    Salesforce
    Microsoft Excel
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    *Headline:* Results-Driven Team Leader & Event Manager & Customer Support Expert *Description:* Highly motivated and experienced Team Leader, Event Manager, and Customer Support Specialist with a proven track record of delivering exceptional results. With a strong background in managing teams, coordinating events, and providing top-notch customer support, I excel in fast-paced environments and consistently exceed expectations. *Key Skills:* - Team Leadership: Proven ability to lead cross-functional teams to achieve strategic objectives - Event Management: Expertise in planning, coordinating, and executing successful events - Customer Support: Excellent communication and problem-solving skills to ensure customer satisfaction - Communication: Strong written and verbal communication skills to effectively collaborate with clients and team members - Problem-Solving: Analytical and creative approach to resolving complex issues - Time Management: Proven ability to prioritize tasks and meet deadlines in high-pressure situations *Experience:* - Led teams of up to [10] members to achieve [90]% increase in productivity and [95]% improvement in customer satisfaction - Successfully managed events for [100] attendees, resulting in [100]% client retention and [100]% revenue growth - Provided exceptional customer support, achieving [90]% customer satisfaction rating and [2]% reduction in complaints *Available:* - Immediately available for full-time and part-time projects - Flexible schedule to accommodate clients' needs *What I Bring to Your Project:* - Strategic thinking and creative problem-solving - Excellent communication and collaboration skills - Proven ability to work under pressure and meet deadlines - Passion for delivering exceptional results and exceeding client expectations
    Featured Skill Customer Service
    Team Management
    Events & Weddings
    Event Management
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE A challenge position that enable me to contribute to the organization goals while availing an opportunity for growth and advancement.
    Featured Skill Customer Service
    English
    Hindi
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    I'm a business development executive at Whizzy Geeks. As a business developer, regular communication is important to me, let,s keep in touch.
    Featured Skill Customer Service
    Business Development
    Tech & IT
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Shreya Srivastava – Chat Support Specialist | Escalation Manager | Customer Experience Expert With 6+ years of experience in customer support, escalation management, and business strategy, I specialize in delivering seamless chat-based support within the Travel industry. My expertise spans customer verification, ticketing, payment authentication, flight rescheduling, and ensuring secure transactions. I am passionate about enhancing customer experiences, minimizing cancellations, and driving operational efficiency. Beyond customer service, my diverse background includes roles in HR, public relations, and education counseling, equipping me with strong communication, problem-solving, and relationship management skills. Skilled in CRM tools like Zoho Desk and GDS, I am adept at handling high-pressure escalations with professionalism and efficiency. Dedicated to providing top-notch customer service, I thrive on solving challenges and ensuring customer satisfaction. Let’s connect and create impactful solutions together!
    Featured Skill Customer Service
    Customer Care
    Customer Support
    Live Chat Software
    Online Chat Support
  • $5 hourly
    • 0.0/5
    • (1 job)
    I specialize in Client management & Customer service (Phone support, Resolve Issues, maintaining positive client relationships), Administrative (Calendar management, Email organization, Data entry, Document management, Scheduling, Travel planning), Project Management (Task Management, Team Coordination, Online Meetings) to streamline your operations and boost productivity. Other Skills Include: Market Research, Invoicing and Billing, Expense Tracking, Sales Support, etc. Let’s work together to save time and grow your business!
    Featured Skill Customer Service
    Calendar Management
    Data Analysis
    Administrative Support
    Presentations
    Lead Generation
    Cold Calling
    Call Scheduling
    Email
    Phone Communication
    Virtual Assistance
    Software Testing
    Market Research
    Client Management
    Technical Support
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