Hire the best Customer Service Representatives in Maryland

Check out Customer Service Representatives in Maryland with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.8 out of 5.
4.8/5
based on 173 client reviews
  • $45 hourly
    Earn and protect your most valuable asset 👉 your rental property I am a long-time property manager with a proven track record of customer satisfaction and increasing profitability. ✍️ What You Get - when you work with me • A customer focused, property manager with a track record of exceptional client satisfaction • An experienced operations manager for your most valuable assets – your rental properties • A coach who can train and equip your team to deliver exceptional customer service • A strategist who can dive into fine-tuning all your SEO branding across multiple platforms • A producer who can increase your profitability by ensuring pricing optimization • A partner who can adapt to the requirements of your business ⚡My Specialties • Operational Planning - I use a variety of tools and resources to ensure that your properties are kept, maintained, inspected, protected, and upgraded where needed. • Coaching - I can train and equip your virtual assistants by giving them the vision and tools to deliver the best guest experience and enable them to go above and beyond for your Airbnb guests. • Message Automation - I will ensure that your guest messaging is automated in a way that allows you to deliver individual guest focus while also enabling you the time to focus on expanding your business. • Optimization (SEO) - I will go through all your short-term rental listings on various platforms with a fine tooth comb and ensure that your branding is consistent and your SEO potential is maximized for increased occupancy. • Pricing Strategy - I will make recommendations for your various rates to increase profitability. 🎤 My Background I have been a Canadian military spouse since 2016 and have been a property manager for over 10 years. Along with moving cross-country/out of the country approximately every two years, one thing has always remained constant – my ability to deliver exceptional customer satisfaction regardless of where I was located. 🤝 Let's Work Together If you're looking for a property manager who can not only effectively manage your most valuable asset, but is also fun to work with - reach out anytime for a discovery call. Carmen
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    Customer Service Training
    Customer Satisfaction Research
    Product Listings
    Customer Relationship Management
    Customer Satisfaction
    Operations Analytics
    Operations Management Software
    Business Operations
    Business Management
    Pricing Strategy Consulting
    SEO Writing
    SEO Keyword Research
    Search Engine Optimization
  • $15 hourly
    Hello, thank you for visiting my profile! I'm Katherine, and I started freelancing in 2020 after spending several years working in various administrative roles. I specialize in data entry, administrative support, and documentation of processes, ensuring your business operations run smoothly and efficiently. Over the years, I have become proficient in various tools that help me stay organized and keep projects on track. Whether it is managing spreadsheets, handling email correspondence, scheduling appointments, or maintaining databases, I have got you covered. I am also experienced with Microsoft Office Suite (Word, Excel, PowerPoint), Trello, and Google Workspace. What I love most about freelancing is working with different clients on a variety of projects. Communication is super important to me. I will always keep you in the loop so there are no surprises, and I aim to make things as easy as possible for you. If you’re looking for someone who’s organized, detail-oriented, and easy to work with, I would love to help! Looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Communication Skills
    Digital Marketing
    PDF Conversion
    Database
    Data Extraction
    English to Spanish Translation
    Time Management
    Google Docs
    Microsoft Excel
    Data Entry
    Microsoft Office
  • $30 hourly
    Whether you're an online entrepreneur or a small business just getting started, I’d love to help you manage your behind-the-scenes activities while you focus on what you love! Hi! My name is Stephanie and my 30+ years of experience in various roles throughout many organizations puts me in the unique position of possessing the skills necessary to provide you with the quality services your business deserves. My background includes work as a remote Telecommunications Technician, Billing Specialist, and Quality Assurance Manager for AT&T; a Financial/Administrative Assistant for a small not-for-profit art gallery; a Vacation Rental Specialist at a real estate and vacation rental firm; and an Outreach Supervisor and Family Services Coordinator for a residential treatment center. I am very familiar with the workings of large corporations, not-for-profits, government organizations, and even small business start-ups. As a virtual assistant, I specialize in LinkedIn Outreach, Beep Together interactions, and blog management. I am also adept at email management and customer service, business writing, proofreading, report creation, PowerPoint presentations, data entry, light project management, light data analysis, process improvement, writing training materials and processes, and Canva design. When you hire me, we’ll begin with a discovery call to ensure we’re a good fit and so that I can learn everything I need to know to provide a successful outcome. Then, once the contract is signed, we can begin to work together. By the way, I’m adventurous and love learning new things! Just let me know what’s on your mind, and I’ll help you come up with a solution!
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    Report
    Administrative Support
    Process Improvement
    Canva
    Email Etiquette
    Editing & Proofreading
    Writing
    Problem Solving
    Email Communication
    Data Entry
    Report Writing
    Microsoft Excel
  • $20 hourly
    Hello everyone! Thank you for taking the time to stop by and check out my profile! My name is Julia. My passion is customer service. I have 10+ years of experience in the customer service industry for major companies. I have worked in chat/email roles, where my work is often used as templates for others. I excel in sales positions as well. I have a proven track record of exceeding sales goals, as well as expectations in general. Another passion of mine is marketing and public facing support roles. I have managed social media support teams for Facebook, Twitter, Amazon Reviews, and Apple/Google store reviews. Social media presence is an ever-growing avenue to grow a business, and I have a particular talent in doing so. During my long customer service career, I have cultivated a passion for technology. During my roles in technical support, and help desk agent, I have learned great problem-solving abilities, self-discipline, and great communication skills. I am extremely confident that I will be a great asset your business.
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    Social Media Management
    Accounting Basics
    Selling
    Customer Support
    Outbound Sales
    Spreadsheet Software
    Salesforce CRM
    Online Help
    CRM Software
    Customer Relationship Management
    Social Media Content
    Sales
    Client Management
    Technical Support
  • $25 hourly
    ☕Hi! I am Rasheda I specialize in Customer Service | Call Center | Chat Support for over 10+ Also have experience in UX design. I'm looking for full-time or part-time work! I look forward to working with you!
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    Ecommerce Order Fulfillment
    Ecommerce
    Shopify
    Administrative Support
    Customer Feedback Documentation
    Payment Processing
    Chat Plugin
    Customer Support Plugin
    Email Support
    Zendesk
    Transaction Processing
    Customer Support
    Online Chat Support
  • $25 hourly
    Highly organized and detail-oriented Virtual Assistant with expertise in eCommerce customer service, specializing in Shopify platforms. Skilled in handling customer inquiries, processing orders, managing product listings, and ensuring a seamless shopping experience. Proficient in troubleshooting technical issues, handling returns and refunds, and providing timely support to enhance customer satisfaction. With a strong understanding of online retail operations and excellent communication skills, I am dedicated to helping businesses optimize their Shopify stores and deliver top-notch customer service. I have social media marketing, engagement and management experience. I have experience using multiple CRMs such as Zendesk, Georgia's and Gladly. I work well with computer programs such as Microsoft word, Google and excel as well as social media management on various platforms. I am able to transcribe and provide data entry.
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    Inventory Management
    Ecommerce
    Wix
    Gorgias
    SurveyMonkey
    Shopify
    Executive Support
    Customer Satisfaction
    Administrative Support
    Customer Support
    Zendesk
    Social Media Management
    Data Entry
    Microsoft Office
  • $50 hourly
    Hi there! I'm Franco Salvatore Tartaglia, a dedicated freelance project manager with a passion for coordinating and managing projects in client-facing environments. My expertise lies in using popular project management software like Jira, Confluence, Microsoft Office Suite, Google Suite, Adobe Creative Suite, Salesforce, and PowerBI. I thrive on quick turnarounds, maintaining professionalism, and skillfully managing schedules and budgets to deliver exceptional results. Throughout my freelance career, I've honed my skills in project management, developing a knack for planning, overseeing, and completing projects on time and within budget. With a keen eye for organization and problem-solving, I set clear objectives and create actionable plans to achieve outstanding outcomes. In a nutshell, as a freelance project manager, my goal is to provide exceptional results by utilizing project management software effectively, managing schedules and budgets efficiently, and maintaining a personable and approachable freelance style. With my extensive experience and proficiency in a range of tools and software, I'm confident in my ability to drive projects to success and deliver outstanding value as a freelance project manager.
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    Asset Management
    Risk Management
    Microsoft Excel
    Microsoft Office
    Atlassian Confluence
    Jira
    RFP Writing
    Procedure Development
    Documentation
    Quality Control
    Quality Assurance
    Project Planning
    Project Proposal
    Project Management
  • $100 hourly
    Stephanie Johnson is a licensed Senior Cosmetologist and has been working professionally for over 25 years. She is also a salon owner, educator, holistic scalp specialist, and product developer specializing in hair restoration for women. Stephanie is a member of The National Association of Professional Women. She currently keeps women informed on the most updated information pertaining to beauty, body, and business through her website and newsletter, and promotes The Hair Care Company product line which she developed in 2005. Stephanie Johnson currently resides in the Washington D.C. area.
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    Beauty
    Video Stream
    Social Media Engagement
    Customer Retention
    Health & Wellness
  • $35 hourly
    A strategic professional who is passionate about diversity, equity, and inclusion with 7+ years of progressive experience centered on providing innovative instruction, engagement, and design to enhance business goals. Adept at leveraging strategies to cultivate meaningful relationships while offering high-impact solutions., AREAS of EXPERTISE Diversity & Inclusion, Equity, Program Management, Customer Service, Process Development, Research & Development, Administrative Support, Data Management, Collaboration, Relationship Building, Compliance
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    Diversity & Inclusion
    Process Development
    Salesforce CRM
    Business
    Problem Solving
    Management Skills
    Data Analysis
    Administrative Support
    Business Presentation
    Salesforce
    Business Management
    Google Workspace
    Asana
    Microsoft Office
  • $65 hourly
    Provides technical support to assist educators integrate e-learning platforms and products into their teaching and learning strategies. Skilled troubleshooter and trainer in the realm of product delivery, including formative assessments and quizzes. LMS admin experience. Advanced Zapier skills, and can help clients build efficient flows to support operational projects. Proficient in JSON, SQL, HTML
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    Google Workspace
    QA Testing
    Zapier
    Low Code & RAD Software
    Moodle
    Web Accessibility
    Training Materials
    Product Support
    Training Online LMS
    Elearning LMS Consulting
    Learning Management System
    Distance Education
    Troubleshooting
    Educational Technology
    Microsoft Office
  • $55 hourly
    Are you a brand or business struggling to create engaging and high-quality UGC content that resonates with your target audience? Do you need help crafting a content strategy that drives engagement and grows your online presence? As a UGC content creator adding an average of 300 new followers to my tiktok each week, I understand the pain points that businesses face when it comes to content creation. From coming up with fresh ideas to maintaining a consistent posting schedule, creating content that stands out can be a daunting task. But don't worry - I'm here to help. I am the ideal candidate to help bring your vision to life. I am an expert in user generated content creation, event planning, and project management and know how to craft messages that resonate with your target audience. With my deep understanding of marketing and project management, I can help you turn your ideas into successful campaigns. My expertise in SaaS, event planning and management, and small business operations, including invoicing, bookkeeping, and system integration, makes me a well-rounded professional who can handle all aspects of your content creation needs. Whether you need help organizing your tasks, creating content, or planning a killer event, I’m your go-to person. Let's work together to make your vision a reality. I’m experienced in the following areas: - User Generated Content (UGC), Tiktok, Instagram, Facebook - Content creation - Search engine optimization (SEO) - Google trends -Blogging - Project management: Asana, Jira, Confluence, Click-up, Slack, - Saas - strategy, migration, go to market - Event planning and management - day of coordination, corporate events, invitations, emails, vendor relations. - Small Business Operations - invoicing, bookkeeping, social media, email management, system integration, system installation, processes, & operations Some other things you should know about me: Strong Communication Skills, Process Motivated, Forward Thinking, Quick Turn Around, Timely, Trainer and Educator, Patient, Kind, Sometimes Funny. I am genuinely passionate about helping small businesses experience success through my skills, services, and creatives.
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    Business Operations
    Startup Consulting
    Process Documentation
    Product Strategy
    SaaS
    Social Media Management
    Order Fulfillment
    Content Creation
    Event Management
    Google Ad Manager
    Social Media Account Setup
    Shopify
    Email Marketing Strategy
    Project Planning
    Invoicing
    Event Planning
    SEO Audit
  • $55 hourly
    Human Resource Administrator and Customer Service Specialist background with experience in re-organizing center operations. Leader in training and developing staff members. Proven record of Non Profit Operations Management. Excel using Microsoft Office, Asana, Slack, Zapier, and Monday.com.
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    Business Operations
    Database Management
    Candidate Interviewing
    Microsoft Excel
    Payroll Accounting
    Employee Training
    Human Resources Consulting
    Resume Screening
    Compensation & Benefits
    Recruiting
    HR & Business Services
    Call Center Management
  • $35 hourly
    I am an experienced business manager with a proven track record of success in leading renowned businesses to achieve their goals. My skillset includes but not limited to CRM tools & project management, team management, digital business event hosting, calendar handling, scheduling, and executive assistance. I am known for my reliability, attention to detail, and top-tier executive assistance, in order to facilitate smooth operations and drive organizational growth.
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    Website Maintenance
    Executive Support
    Email Outreach
    Email & Newsletter
    Scheduling
    Team Management
    CRM Software
    Social Media Content
    Hosting Zoom Calls
  • $35 hourly
    I am a creative analytical thinker. I exercise extreme attention to detail, and am knowledgeable of a variety of fields. My objective is to obtain or establish a position that will allow me to combine my creative abilities and work experience, ideally in a role that is helps others.
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    Communications
    Email Communication
    Salesforce CRM
    Database Management
    Software Integration
    Grant Documentation
    123FormBuilder
    Data Entry
    System Administration
    Customer Experience
    Grant Application
    Software Configuration Management
    Public Speaking
    Salesforce
  • $200 hourly
    Hi there! I’m Laura—I am a trauma informed mental wellness life coach. I coach eight Signature Topics from holistic and creative aspects and am available for one-on-one sessions. I have a premedicine psychiatry background as well as 20+ years of lived experience having CPTSD. I have been a retail manager, full time nanny, to legal assistant, to content creator with a huge advocacy and keeping up to date with relevant psychiatry education. I provide custom digital treatment plans and tools, constant online chat support and biweekly calls. I WORK FOR YOU. Message me for services and pricing and to see if we could fit well together! Free demo course workbook is provided and sent directly to you if interested.
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    Mental Health
    Counseling
    Motivational Speaking
    Coaching
    Audio Editing
    Singing
    Songwriting
    Voice-Over
    Acting
    Modeling
    Lead Vocal
    Marketing
    Fashion & Beauty
  • $33 hourly
    Hi there, thanks for visiting my profile! If you're looking for a copywriter to transform your brand vision into clear and compelling copy, welcome. Over the past four years, I have written for 10+ brands across a broad range of media platforms. Whether you need personable social media captions or high-conversion copy, my writing generates traffic and resonates with desired audiences. Between my technical knowledge in SEO and my creative capacity for storytelling, I am well-equipped to engage and inspire your target customers. I graduated in the top 2% of students at UC Santa Barbara with a degree in English Literature. Since then, I have fine-tuned my command of the English language as an editor and writer for publications such as The List, Explore, and Action Items. Not only is my copy rooted in a strong lexical and grammatical foundation; but it is optimized by my ability to listen. I practice attentive care to the nuances of each brand's mission and audience. As a result, my writing bridges the gap between consumer needs and your product.
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    SEO Backlinking
    SEO Writing
    Google Workspace
    Microsoft Excel
    Social Media Copy
    Caption
    Digital Design
    Graphic Design
    Brand Identity
    Adobe Inc.
    Copywriting
    Adobe Creative Suite
    Marketing
    Academic Editing
  • $35 hourly
    Hey there, I'm Kait — If you are looking for a virtual assistant specializing in graphic design, social media, or project management, it’s me! I am a hands-on creative aiming to be your supportive expert to help provide you with exceptional work that is completed correctly and delivered to meet any deadline. From design tasks (creating corporate guides, visual aids, annual reviews, flyers, email newsletters, branding, onboarding materials, presentations, motion graphics, workbooks, newsletters, social media content, promotional materials, website content management, etc.) administrative tasks (more than 5 years of office operations and administrative experience) to communication (internal, external, social media, customer support), and event planning (art festival, conferences, training, team buildings, etc.), I enjoy the challenge of any sort of task! When it comes to software I am an expert in Adobe Creative Cloud, Figma, Canva, Google Analytics, Microsoft Office, and Google Suite. I am also very familiar with software such as Asana, WordPress, HubSpot, Drupal 8, Slack, Planoly, Tailwind, Slack, Trello, Cloud Campaign, Active Campaign, and the list goes on! ~ What to Expect When Working with Me ~ - I am dependable, a quick self-learner, detail-oriented, and hard-working - I am a bit of a perfectionist, so you are guaranteed a quality job in a professional way - I highly value communication, it’s the glue that holds everything together - I will surely quickly become your faithful "multi-task" assistant You’re doing incredible things, let’s show it off!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Administrative Support
    Content Management System
    Virtual Assistance
    Microsoft Office
    Google Workspace
    Graphic Design
    Event Marketing
    Canva
    Social Media Management
    Adobe Creative Suite
    Print Design
    Digital Design
  • $40 hourly
    All my friends tell me I should be a voice actor and do voice overs. So this is me putting myself out there trying to get some jobs in the industry. I can also edit content, gotta put my BA in English to good use. I'm a people person and love to talk so this type of work comes naturally to me.
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    Voice-Over
    Conduct Research
    Book Editing
    Microsoft Office
    Voice Acting
    Writing
    Academic Research
    Content Writing
  • $36 hourly
    SKILLS * Customer Service * Managing Human Resources Programs (Employee Relations; Health, Life Insurance and Retirement Benefits; Performance; Awards; Leave; Telework) * Planning and Evaluating * Training
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    Email Support
    Human Resource Management
    Task Coordination
    Task Creation
    Human Resources Compliance
    Customer Support
    Management Skills
    Employee Relations
    Human Resources Consulting
    Benefits
    Performance Management
    HR & Business Services
  • $35 hourly
    As a CompTIA A+ and Network+ certified I.T Operations Specialist and experienced educator, I bring technical expertise and efficiency to all tasks. With a Master's in Learning and Technology from Western Governors University, I excel at technology integration and troubleshooting. But that's not all! I also have a passion for planning and organization, helping busy entrepreneurs plan digital products and other content with ease. Need lesson plans? I've got you covered for lesson plans about anything. My skills in teaching, leadership, and collaborative problem solving make me a valuable asset to any team. Let's make things happen together! -Digital Product Creation and Editing Support -Experienced educator with a passion for teaching and leadership -Skilled in collaborating with others to solve complex problems -Strong understanding of technology and its role in enhancing digital products -A commitment to staying current with the latest advancements in digital editing technologies -Experience in the effective use of technology to enhance the editing of digital products
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    Content Writing
    Education Framework
    Education
    Curriculum Development
    Content Planning
    Tutoring
    Emotional Tone
    Lesson Plan Writing
    Educational Technology
    CompTIA
    Business Plan Writing
    Elearning
  • $75 hourly
    Hello! As a freelance tech recruiter, I specialize in connecting talented professionals with exciting opportunities in the technology industry. With my extensive experience and knowledge of the tech sector, I am committed to helping companies find the right individuals who possess the skills and expertise necessary to drive their businesses forward. I understand that technology is a rapidly evolving field, and finding the perfect match for a specific role can be challenging. That's where I come in. Whether you're a startup seeking top-tier developers, a mid-sized company looking for experienced IT professionals, or an established organization in need of specialized tech talent, I can assist you in identifying and attracting the best candidates. As a freelance recruiter, I offer a personalized and flexible approach to meet your unique hiring needs. I have a broad network of tech professionals and keep myself updated on the latest industry trends and advancements. I pride myself on understanding the technical requirements of different roles, as well as the cultural fit within organizations. Here's an overview of how I can support your recruitment efforts: Job Analysis: I work closely with you to understand your hiring goals, job requirements, and company culture to create a comprehensive job description that attracts the right candidates. Candidate Sourcing: Leveraging my network and various recruitment channels, I employ targeted strategies to identify and engage with qualified candidates, ensuring a pool of high-caliber individuals. Screening and Evaluation: I conduct thorough candidate assessments, including resume reviews, interviews, and technical evaluations, to identify the most suitable candidates for your organization. Candidate Presentation: I present you with a shortlist of top candidates, providing detailed profiles and insights to help you make informed decisions during the selection process. Negotiation and Onboarding: I facilitate communication and negotiations between you and the selected candidate, ensuring a smooth transition into your organization. By partnering with me as a freelance tech recruiter, you can save valuable time and resources while gaining access to a network of skilled professionals in the technology sector. I am dedicated to helping you build a strong and talented team that will drive innovation and success within your organization. If you're interested in discussing your tech recruitment needs further, please don't hesitate to reach out. I look forward to the opportunity to work with you and support your hiring endeavors. I look forward to working with you, Luciana
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    HR & Recruiting Software
    Business Operations
    Continuous Improvement
    Sourcing
    CRM Software
    Client Management
    Administrate
    Process Improvement
    Customer Relationship Management
    Business Management
    Consumer Profiling
    HR & Business Services
    Candidate Sourcing
    Recruiting
  • $35 hourly
    I’m a Virtual Assistant/Administrative Assistant that can help you with all of your small business or other needs. I’m here to offer my services of calendar managing, data entry, customer service skills, email answering, and more. If you need any help with any project or task I’m your girl.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    LexisNexis Accurint
    LexisNexis
    Administrative Support
    Order Management
    Order Fulfillment
    Order Processing
    Calendar Management
    Data Analytics
    Data Entry
    Analytics
  • $60 hourly
    Seasoned Event Manager dedicated to creating impactful experiences through engaging and educational events with a 9-year track record in executing events for tech/media companies, trade associations, and non-profits – specializing in bringing 'big picture ideas' to life while prioritizing an exceptional attendee experience. Proficient In: Swoogo, Salesforce, MeetingPlay, Rainfocus, Cvent, Adobe Creative Cloud, Asana, Mailchimp, Meltwater, Fellow, Google Workspace, Microsoft Office 365, Figma, & Slack.
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    Corporate Event Planning
    Event Planning
    Vendor Management
    Contract Negotiation
    Stakeholder Management
    Event Registration
    Logistics Management
    Budget Management
    Project Management
  • $45 hourly
    I am hardworking and very creative I have 9 years of customer service experience and some advertising .I really enjoy designing logos, name branding ,and voice overs those are my specialties and what I really enjoy though my hard work won't allow me to stay in just those fields. So I am open to any opportunity that presents itself that is a win-win for both sides
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    African American English Accent
    US English Dialect
    Voice-Over Recording
    Male
    Voice-Over
    Public Relations
    Logo Design
    Branding
  • $25 hourly
    I am a versatile, highly organized, and energetic young professional with approximately five years of experience assisting many clients with their administrative and operational needs. Having a previous background in clerical work and customer service, I understand the importance of communication and transparency. My skills include: -Calendar and Email Management -Project Management -Social Media Management and Marketing (Facebook, Twitter, Instagram, LinkedIn) -Research and Analysis -Data entry -Customer Service -Graphic Creation -Database | CRM Management -Email Marketing -Newsletter Creation My programs include: -Microsoft Office (Word, Excel, Powerpoint, etc) -Google Suite -Quickbooks -Microsoft Teams -Shopify -Canva -Slack -Outlook -Keynote Let's find out how I can help you support your vision!
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    Administrative Support
    Data Entry
    Modeling
    Newsletter
    Creative Writing
    Graphic Design
    General Transcription
    Social Media Website
    Academic Editing
    Email Marketing
  • $25 hourly
    I take great pleasure in my ability to provide outcomes that meet the highest standards. I work closely with the client to develop solutions rather than just identifying flaws or problems. In order to stay current with new technology, I am always acquiring new skills. To conduct a more thorough test, I placed myself in the position of the product's user. I was part of the Quality Assurance team that tested Infinity Blade 3 for Chair entertainment. I am open to other projects outside of QA and have 6+ years of leadership experience. I am more of a jack of all trades and a master of none. I am open to Entry-Level jobs as well.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Microsoft Word
    Microsoft Excel
    Quality Assurance
    Game Testing
  • $20 hourly
    I am a dynamic, highly motivated professional with over years’ experience in customer service and advocacy, as well as project management, operations, and sales. I have a proven track record of enhancing the customer experience and improving retention through knowledge, patience, and understanding. I also have a strong portfolio of advanced technology research and implementation.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Purchasing Management
    Technical Support
    Scheduling
    Order Processing
    Zendesk
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