Hire the best Customer Service Representatives in Kumanovo, MK

Check out Customer Service Representatives in Kumanovo, MK with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.8 out of 5.
4.8/5
based on 118 client reviews
  • $10 hourly
    I am a sales manager and customer support specialist. I have a great experience in Ecommerce, Dropshipping, Shopify, B2B, Financing, placing orders, tracking orders, maintaining contact with suppliers, handling emails, follow-ups (potential leads & overdue invoices), providing updates, lead management , expertise in the area of customer support which includes answering phone calls, google docs, basic photo editing, and other administrative-related tasks. I am highly ambitious in every point of a view, especially in a professional, perfectionist. I m well organized with strong work ethics, responsible, reliable with high sense for duty, team player and problem solver. Looking for a job where I can bring all my qualities and do the job as well as possible.
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    Invoice
    Administrative Support
    Order Tracking
    Order Processing
    Shopify
    Business Planning & Strategy
    Phone Support
    Dropshipping
    Sales Management
    Email Marketing
    Social Media Marketing
    B2B Marketing
    Sales
  • $9 hourly
    Customer Service Representative with over 5 years of experience in a call center setting, including sales, tech support, and customer care. Familiar with major customer care software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the managerial role in your company. PROFESSIONAL EXPERIENCE The Credit Pros Customer Care Specialist September 2019 – January 2020 Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services Trained two new employees in how to use Salesforce, entering customer data and organizing customer interaction logs Received an average 90% customer satisfaction rating to date, 10% higher than company average Research complicated cases without prompting to provide more comprehensive service to customers. NativeCamp Online professional English teacher February 2020 - Present Working with students of all ages with full understanding of their learning capabilities and taking my time for further explanations when needed. Fisico Customer Care Intern September 2018 – 2019 Memorized entire line of company products & services, including prices and special discounts Provided basic technical support for clients on a wide range of company products, resolving issues at a 90% rate Remained courteous and calm at all times, even during moments of intense customer displeasure Learned how to use Kayako and Zendesk customer service software, as well as Parcel Audit to track shipments and report on movements Awarded “Fastest Learner” award during the first month of intern training EDUCATION Bio Chemistry Skopje Skopje,NMK GPA 3.7/4.0 ADDITIONAL SKILLS Software: Zendesk, Kayako, and Parcel Audit Experience with Microsoft Office – Word & Excel Excellent communication skills with a focus on customer service Voice actor Floristic enthusiast 70WPM Typist
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    Infographic
    Translation
    Adobe Illustrator
    Adobe Photoshop
    Chemistry
    2D Design
    Character Design
    Proofreading
    Data Entry
    Microsoft Excel
    Accuracy Verification
    Microsoft Office
    Email Support
  • $12 hourly
    Hello, I am Kristina. I have a bachelor's degree in Financial Management and a Master's studies in Banking and Finance. What can I help you with? IF YOU NEED AN ACCOUNTANT OR A BOOKKEEPER, PLS MESSAGE ME. I have five years of accounting experience. I can help you in creating documents and reconciling them. My Advantage: • I've been working in a shoe factory as an Accountant. I'm familiar with the production system. Devotion: •Now I work full time as an Accountant in Oil Company. Experience: •Managing financial transactions, preparing and analyzing financial data, statements, records, and reports. Preparing balance sheets, profit and loss statements and other financial reports. Analyzing costs, revenues. Review accounts payable, purchase orders, cash receipts, ensure money is posted to correct accounts and that all accounts balance. Prepare a variety of monthly, periodic, and annual financial and statistical reports and account summaries. Collect information and document financial transactions by entering account information. IF YOU ARE LOOKING FOR AN ACCOUNTANT OR BOOKKEEPER who: 1. Is detail and responsible 2.Is fast in response and delivery 3.Promises to deliver high-quality work 4.Is passionate about accounting, please message me =)
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    Data Entry
    Financial Planning
    Accounting Basics
    Accounts Payable Management
    CPA
    Bookkeeping
    Bank Reconciliation
    Balance Sheet
    Accounts Receivable
    Intuit QuickBooks
    Financial Accounting
    Account Reconciliation
  • $5 hourly
    I am experienced and dedicated graphic designer about 2+ years. I have knowledge of Adobe Illustrator, Adobe Photoshop, Logo Design etc. Also I have experience as a Virtual Assistance more than 1 year. I have worked on some writing projects like content writing, copywriting and ebook writing.
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    Social Media Marketing
    Virtual Assistance
    Writing
    Social Media Website
    Graphic Design
    Adobe Illustrator
    Adobe Photoshop
    Logo Design
  • $23 hourly
    I am extremely capable of providing the highest quality of work and will never quit a project until the client is 100% satisfied. My top priority is always to meet deadlines by delivering good work in less time. I'm always ready to work with confidence following guidelines as required. I'm widely experienced in the following areas: Web development and Web design, ASP.NET, PHP, databases MySQL, MS SQL. I specialize in Web Research, Lead Generation, Digital Marketing, Affiliate Marketing, Google Analytics, WordPress, and Adobe Photoshop. I have the skill to create a professional Pinterest presence for you. Your updated account will showcase your product, service, or posts to millions of users searching for experts, boards & pins in your niche. During the time period, I will do the following: - New account setup - Analysis and revision of existing account - Update Profile - Pin - Repin - Create new boards that fit in your niche - Organize current boards - Follow People & Boards in your niche - Keep you updated throughout the process with consistent communication - Extra Services Apply for Group Boards - Create & Design Mix & Unique Pins Claim Website Set Up Rich Pins - Monthly Management Packages ~ Please message me for details I have developed my own work methods which combined with my sense for critical thinking, detail orientation and dedication lead to successfully finished projects.
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    Online Research
    Market Research
    Data Entry
    Project Management
    Email Marketing
    Digital Marketing
    Phone Communication
    Data Scraping
    Search Engine Optimization
    Virtual Assistance
    Adobe Photoshop
    Java
    WordPress
    Social Media Management
  • $15 hourly
    Greetings! Thank you for taking the time to look at my profile. I find the following features worth mentioning: - Education: BA in Philology - English Language Teaching & Literature; - Work experience as a Content Writer both freelance and in a digital marketing agency providing content for blogs, scripts, social media profiles and posts, email copy, product descriptions, whitepapers, and similar projects; - Professional experience with Customer Service and Technical Support in the marketing automation industry; - Fields of interest: linguistics, literature, humanities, writing; - Personality traits: patient, meticulous, diligent, methodical, observant, flexible; - Goals: making use of and expanding my knowledge; - Up-to-date with ongoing events; - Ability to research and cover various topics; - Easy to collaborate with; - Familiar with different writing and communication styles; - Exceptional digital and research skills; - Additional facts: looking forward to cooperating!
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    Academic Writing
    Customer Support
    Copy Editing
    LinkedIn
    Online Chat Support
    Linguistics
    Digital Marketing
    Content Writing
    Search Engine Optimization
    Ticketing System
    ESL Teaching
    Creative Writing
  • $4 hourly
    Hello, I am a virtual assistant and I have been providing my services for a few years. I have great attention to organized work in a professional manner and deliver work fast. I am also very good at multitasking and being able to switch works quickly. I am looking for a company that can professionally use my skills ans I will help the company to grow fast.
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    iOS
    Photo Editing
    Photo Retouching
    Photo Resizing
    Business Management
    Management Skills
    Ecommerce Website
    Virtual Assistance
  • $30 hourly
    Pleasure seeing you here, I'm Meto - an ambitious freelancer who works with enterprises, entrepreneurs, and professionals worldwide. I can help you with a variety of tasks on a long- or short-term contract basis. My availability as an Executive Assistant is wide and broad. For you, I will be available 24hours in the day, 7 days in the week. My services include the following, but are not limited to: - Managing teams and delegating tasks - Schedulling meetings and staying on top of the employees - Virtual Assistance in General: - Microsoft Office Suite (i.e. MS Word, Excel, PowerPoint) - Internet Research, Lead Generation, and LinkedIn Research - Google Drive - Data entry / database creation - Product Introduction - Converting JPEG or PDF Files to Microsoft Word/Excel - Managing customer relationship management (CRM) systems - Converting unstructured data into a comprehensive report and presentation - E-mail monitoring, response to customer queries, and spam management - Creating feedback forms or surveys for customers. - An understanding of fundamental programming languages, such as Python and C Outstanding characteristics and abilities: - An exceptionally fast learner - Excellent interpersonal communication abilities - Analytical - Transparent - Adaptive - Team-worker - Honest
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    Form Development
    Facebook Advertising
    Personal Administration
    Executive Support
    Social Media Website
    Administrative Support
    Social Media Marketing
    Instagram
    English
    Email Communication
    Microsoft Word
    Communications
  • $12 hourly
    Strong work ethic, strong desire to learn and achieve, high degree of initiative and problem resolving skills, responsible and loyal, good listener, open for new ideas, flexible, used to work in multicultural, multi ethnic work and environments.
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    Helpdesk
    Network Administration
    Team Building
    Technical Support
    Windows Server
    Office 365
    VMware vSphere
    System Administration
    Microsoft Active Directory
  • $8 hourly
    I am an excellent communicator. I pride myself on making sure people have the right information because it drives better results. Most business issues stem from poor communication, so I feel a responsibility to keep everyone on the same page. Also i am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. I am ambitious and driven. I thrive on challenge and constantly set goals for myself, so I have something to strive toward. I’m not comfortable with settling, and I’m always looking for an opportunity to do better and achieve greatness.
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    Administrative Support
    Canva
    Fashion & Beauty
    Email Support
    General Transcription
    Customer Support Plugin
    Online Chat Support
    English to Macedonian Translation
    Online Research
    Data Entry
    Typing
  • $25 hourly
    SaaS | SDR | Customer Success Expert | Shopify Expert | Perfectly On-Time | Quality Driven | Excellent Communication Skills | Reliable | Committed | English-French Translations Hello, my name is Hristina. I have more than 9 years of experience in Virtual Assistance, Sales and Customer Support Service - answering and resolving customer queries in a timely, friendly manner. I dedicate myself 100% to any projects that I take on and make sure to meet my client's needs and expectations. Experienced in handling Shopify, Wordpress, Oberlo, AliExpress, Zendesk, Gorgias, Trello, Clickup, Salesforce, Hubspot, Canva designs. Fluent in French, English, Spanish and Croatian. Native in Serbian and Macedonian. I am a Legal Court Translator and Interpreter(French Language) and I have a bachelor's degree in French Language and literature. I can do translations from language to language or reverse. Strengths: • Loyal • Efficient • Fast and hard-working • Highly professional • Reliable • Punctual • High-quality work • Excellent team leadership skills • Problem Solver
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    Data Entry
    Shopify Apps
    Shopify
    Business Services
    WordPress e-Commerce
    Zendesk
    Social Media Management
  • $4 hourly
    I work so many years with people, clients, so i have experience for a lot of opportunities. Choose me and make your jobs easier :)
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    Logistics Management
    Microsoft Office
    Office Design
    Logistics Coordination
    Project Logistics
    Management Skills
    Business Management
    Server
    Supply Chain & Logistics
  • $3 hourly
    I provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs, Google Calender, Google Spreadsheet.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Server
    Tech & IT
    Technical Project Management
    Analytical Presentation
    Phone Communication
    Technical Support
    Data Analysis
    Information Analysis
  • $5 hourly
    Proactive and responsible Virtual Assistant with over 10+ years of experience looking for long term projects to keep branching out, improving, learning, and helping my clients' business grow. My services for my Clients: ✅ Virtual Assistant ✅ Administrative support ✅ Social Media Management ✅ Design in Canva ✅ Data Entry ✅ Customer Support ✅ Web Research
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    Database
    Canva
    Social Media Marketing
    Microsoft Excel
    Administrative Support
    Google Docs
    Social Media Management
    Email Communication
    Data Entry
  • $10 hourly
    Provide prompt, professional, helpful, knowledgeable, friendly, and courteous customer service Excellent computer skills: Maximo, PATS , Lotus , AutoCad, MS Office ,MS Word ,MS Excel, MS Power Point
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    Google Docs
    Typing
    PDF Conversion
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    Data Entry
    Technical Support
  • $6 hourly
    I am Elena Trpkovska, graduate engineer in chemistry - applied chemistry. I worked in an analytical laboratory for 1 year (right after graduation). I like to work on different types of chemical analysis and calculations in the environmental field with water, soil, air and waste samples. Also I'm a Dedicated Administrative assistant with a commitment to ensuring smooth office operations. With a keen eye for detail and excellent organizational skills, I excel in managing administrative tasks, coordinating schedules, and providing essential support to optimize workplace efficiency.
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    Chemical Engineering
    Office Design
    Management Skills
    Office Administration
    Project Management
    Multitasking
    Knowledge Management
    Innovation Strategy
    Employee Motivation
    Time Management
    Communication Skills
    Chemicals
    Microsoft Office
    Database
  • $8 hourly
    👋Do you need professional Data Entry, Web Research, or Lead Generation services for your business? Then, you are at the right place. My name is Damjana. I am a very ambitious and goal-oriented person. I am also enthusiastic and eager about learning new things. What makes me stand out from the crowd is my attention to detail, perfectionism, response time and communication. Over the last year, I have been working as a professional in Internet research, lead generation, data entry, data research and other administrative duties. I am a detail-oriented, reliable, and hardworking individual. I am dedicated to my job and I will help you achieve the target you aim for your business/company. 🎯I work efficiently and respect deadlines. I have a great understanding of English Language, and I am a fast typist, so I am able to accomplish the task with speed and accuracy. My skills include the following areas: ✅Microsoft Office (MS Excel, MS Word, and MS PowerPoint); ✅PDF (editing and conversion to other formats); ✅Ultra-Fast Typing (100 WPM touch-typist with 100% accuracy); ✅Data Entry / Data Base Creation; ✅Data Collection / Management, Data Analyst; ✅Any type of Web / Internet Research (Market Research also); ✅Any type of instruction given, Administrative Support and Virtual Assistant work; ✅Email Handling, and Management; ✅Cold Email Outreach, and Email Marketing. ✅Managing customer relationship management (CRM) systems; ✅B2B Data Research, LinkedIn Research and Lead Generation; ✅List building and B2B with targeted prospects (Sales Lead Lists); ✅Salesforce (CRM Entries), Lusha and LinkedIn Sales Navigator for Prospect Lists. How else can clients rely on me? 👉A perfect combination of speed, accuracy, and quality service at a reasonable price; 👉Flexible working hours; 👉Trusted tools; 👉24/7 Support; 👉Fast communication (able to reply within an hour or less, 30+ hours available per week).
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    Receptionist Skills
    Problem Solving
    Multitasking
    Virtual Assistance
    Communications
    Data Entry
  • $8 hourly
    Highly motivated and customer-focused individual with strong drive for success Seeking to leverage excellent communication and problem-solving skills in a dynamic customer service role. Available upon request
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    Phone Communication
    Phone Support
    Email Support
    Customer Support
  • $6 hourly
    Data entry clerk and web researcher ready for new challenges. Hard-working individual looking to prove his skills and professionalism. I am a creative and loyal employee who will go beyond my possibilities in order to get the job done. My most recent experience was in the data entry field. I am flexible, willing to learn new things and accomplish new successes. I have great experience with Microsoft Office and I am fluent in English language. I am a responsible person, you can trust me with your work.
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    Phone Communication
    Microsoft PowerPoint
    Task Coordination
    English
    Administrative Support
    Research Methods
    Critical Thinking Skills
    Microsoft Word
    Microsoft Excel
    Accuracy Verification
    Google Docs
    Data Entry
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