Hire the best Customer Service Representatives in Petaling Jaya, MY

Check out Customer Service Representatives in Petaling Jaya, MY with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 122 client reviews
  • $30 hourly
    Kelvin Yeo Zhi Ming is a dedicated quality assurance and project management professional with a Master’s in Chemical Engineering from the University of Nottingham. His experience across China, Malaysia, and New Zealand has equipped him with specialized skills in quality control, regulatory compliance, program coordination, and localization for global organizations, including Microsoft and Apple. In his recent position as QA/QC & Export Specialist at Unipharm Healthy Manufacturing Co., Ltd. in New Zealand, Kelvin played a key role in ensuring rigorous compliance with international standards, including RMP, Dairy RMP, OMAR, and HACCP. He managed export processes with precision, overseeing Electronic Declarations (ED), Health Certifications, Certificates of Origin (COO), and Certificates of Analysis (COA). His contributions in audit support and quality documentation were instrumental in meeting regulatory and quality expectations. As Program Coordinator and Team Lead in Microsoft’s Worldwide Learning division, Kelvin was instrumental in overseeing quality metrics and project timelines, working closely with Training Program Managers (TPMs) and Training Program Coordinators (TPCs). He contributed to performance data analysis, Power BI reporting, and the improvement of documentation standards, streamlining workflows to support client satisfaction and operational efficiency. In his role at Apple, Kelvin brought a keen eye for detail to the localization of content for the Malaysian market. His responsibilities included managing content quality for App Store, Apple Music, Apple TV, and Apple Arcade, ensuring linguistic accuracy and cultural relevance. He conducted QA testing, provided copyediting support, and maintained consistent terminology across Apple platforms, aligning with the brand’s high standards. Kelvin also played an active role in training new reviewers and coordinating efforts with global teams. Earlier, as a Customer Quality Engineer at Guangdong Ellington Electronics Technology, Kelvin provided essential quality assurance support as the primary customer contact. He led root-cause analysis using 8D and 5-Why methodologies to resolve product issues and maintain high-quality standards, contributing to the firm’s reputation for quality management. His involvement in cross-functional projects further honed his project management skills. Language Proficiency and Technical Skills • Languages: Native in Malay; fluent in English, Mandarin Chinese, and Cantonese; intermediate proficiency in Indonesian. Kelvin’s multilingual abilities enable him to communicate effectively with diverse teams and clients. • Technical Skills: Proficient in Microsoft Office, CAT tools, Power BI, Dynamics 365, and Apple’s productivity software (Numbers, Pages, Keynote). Kelvin’s career reflects a commitment to upholding quality and managing projects effectively, leveraging his multilingual capabilities to support international collaborations and client relations.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Bhasa
    Mandarin Dialect
    Software Localization
    Mobile App Localization
    Website Localization
    Customer Support Plugin
    Malay to English Translation
    English to Malay Translation
    Content Localization
    Transcreation
    Website Translation
    Malay
    Translation
  • $20 hourly
    I am an enthusiastic, customer focused individual who is able to meet the high standards of service demanded by the employer.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Email Support
    Product Knowledge
    Chinese
    Social Media Plugin
    Simplified Chinese
    Social Media Content
    Customer Support
    Communication Etiquette
    Mandarin Dialect
    Data Entry
    Microsoft Word
    Microsoft Office
  • $11 hourly
    SUMMERY * Excellent communication skills in Japanese and conversation level English. * Excellent skills of Computer and Typewriting
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
    Technical Support
    Microsoft Active Directory
    Tech & IT
  • $50 hourly
    OBJECTIVE Seeks an opportunity to utilize sales and persuasive expertise to exceed sales targets and convert prospective clients into repeat customers in a challenging workplace. Flexible, determined, and innovative salesperson looking for opportunities to grow as a customer service professional.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Tech & IT
    Aviation
    Technical Support
    Active Listening
  • $100 hourly
    Efficient Custom Broker, agent over 3 years of experience in handling all import and local shipment movement. Grear collaborator with excellent customer service and communication skills.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Cooking
    Baking
  • $35 hourly
    I'm experience in handling customer relationship,.....................................................
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Techno
    Technical Support
    Server
    Technical Project Management
    Community Management
    Phone Communication
  • $5 hourly
    I am now focusing on freelance only. I am good in Microsoft Offices and administration tasks. I am majoring in multimedia and management. I’ll fully manage your project from start to finish.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Freight Forwarding
    Data Processing
    Copywriting
    Copy Editing
    Task Coordination
    Microsoft Access
    Translation
    Task Creation
    Customer Support
    Administrate
    Proofreading
    Microsoft Word
    Microsoft Excel
    Data Entry
  • $20 hourly
    1 year customer service supervisor experience 2 year digital marketer experience 5 years operation supervisor experience. Basic knowledge in google adwords and facebook advert.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Ecommerce Website
    Paid Media
    Banner Ad Design
    Email Support
  • $15 hourly
    I am a experieced techical support who are able to support in English, Chinese and Cantonese Regular communication is really important to me, so let’s keep in touch
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Sports & Fitness
    Mathematics
    Phone Communication
    Technical Support
  • $7 hourly
    I am a sales support representative who assists sales representatives and works closely with customers to fulfill their needs and requests. I can provide administrative assistance to your needs. > Organise and key in data into systems. > Translation services from Bahasa Malaysia (Malay) to English. > Consistency and communication is something I highly value, let's keep in touch
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Data Entry
    Data Analytics
  • $10 hourly
    Hi, I’m Ashira, I’m new here. If you are looking for a virtual assistant who is highly organised, always eager to learn, able to manage your hectic work and personal calendars as well as other ad-hoc tasks with a good “can-do” attitude, then you are in the right place. I have a positive mindset, and believe that all problems will have a solution. Working in a large MNC in Malaysia has taught me greatly improve my multitasking and calendar management skills as I had to plan and schedule appointments for my boss, team and clients. I have also dealt with clients from various industries, such as Property Development & Construction, Semiconductor Manufacturing, FMCG, F&B, and companies ranging from local companies to MNCs.
 I believe that I have strong interpersonal skills and I pride myself in being highly adaptable. You won’t have to worry about trusting me to represent your company, as I always get the work done professionally and with high efficiency. Skills: *Planning and organising your calendars - I am highly organised in keeping track of all upcoming meetings, and events through sending emails, reminders and event details for upcoming events, ensuring there are no clashes with important meetings. I have planned countless business development calls/ Teams meetings/ face-to-face meetings with new clients to penetrate new markets. *Detail-oriented - I take the time to understand specifically what you need, and will not be afraid to ask questions, to fully cater to what you require. I am a fast-learner so don’t worry! *Time-management - I can multitask well, and have never missed a single deadline. I know which task to prioritise and ensure that I always plan well beforehand. *Customer service - I have dealt with many different clients from various industries, and was left with many five-star reviews in my previous job, demonstrating that my clients and candidates were very happy with my work. *Video-editing and social media management - If you need help with editing long videos or even short videos such as for Tiktok or Instagram reels, I have much experience in that, as I manage the social media for my own small business, as well as managed my own Youtube channel over the years. I am also fluent in a range of software tools, some of which include: ➢ Microsoft Office Suite (Word, Excel, PowerPoint) ➢ Google Workspace (Gmail, Google Docs, Drive) ➢ Outlook ➢ Zoom ➢ Discord ➢ Canva ➢ iMovie I will give my hundred percent in understanding and catering to your needs. With my hard work and spirit of excellence, I hope to assist you in the best way possible! Let’s connect to start getting the job done!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Video Editing
    Content Creation
    Writing
    Canva
    Microsoft Outlook
    Microsoft Office
    Calendar Management
    Virtual Assistance
    Social Media Management
  • $13 hourly
    I am a results-driven sales professional with over a decade of experience in the hospitality industry, excelling in sales, marketing, and client relationship management. I have a proven track record of achieving and exceeding sales targets through effective strategies, strong negotiation skills, and exceptional communication. My expertise includes: Sales and Marketing Strategy: Developing and implementing plans that drive business growth. Client Relationship Management: Building and maintaining long-term, mutually beneficial relationships with key clients. Team Leadership: Successfully managing and mentoring teams, both in-person and remotely, to meet organizational goals. Business Development: Identifying and capitalizing on market opportunities to expand customer bases. Administrative Efficiency: Streamlining processes, managing time effectively, and ensuring operational excellence. I am highly skilled in using tools such as CRM platforms, Microsoft Office Suite, and virtual collaboration tools like Zoom and Microsoft Teams, making you well-suited for work-from-home environments. Additionally, your fluency in Malay (native) and English (expert) allows you to communicate effectively across diverse professional contexts.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Spreadsheet Form
    Spreadsheet File Format
    Social Media Management
    Calendar Management
    Email Management
    Cloud Management
    Virtual Assistance
    Google Workspace
    Microsoft Office
    General Transcription
    Data Entry
    TypeScript
  • $15 hourly
    With over five years of experience in the customer support sector, I've honed my skills in leadership management, public speaking, and presentation—core competencies that I bring to my role at Concentrix. My mission is to empower our teams with the knowledge and skills they need to excel. I am committed to fostering an environment of continuous learning and improvement, ensuring that our values and goals align with the company's culture and mission.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
    Technical Support
  • $12 hourly
    I’m a customer support agent. My job is supporting non Japanese customers using chat, mail, and phone in the food delivery service.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
  • $22 hourly
    Profile Wai Hong was academically trained as an electrical and electronic engineer, and he also an AVIXA-certified Technology Specialist. He has spent a number of years of his career journey in Japanese-owned corporations, and developed a sound experience in imaging related technologies. He was responsible to support the company's regional clients and partners in the technical and commercialisation aspects of Innov8tif's product and solution offering. Wai Hong has huge passion for Japan and cars which he co-founded Tofu Shop Malaysia, popular Japanese car animation themed restaurant. Wai Hong is also an effective communicator in Japanese language. Core Competencies * Problem solver * Consultative sales skills * Project management * End-users/Partners relations * Collaborative skills * Training development
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Project Management
    Tech & IT
    Technical Support
  • $10 hourly
    I am previously a customer service coordinator for travel insurance company. Whether your having problem with insurance claim or any general enquiries about insurance policy I may be able to assist in providing insight and advise whether the policyis suitable for your business etc.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
  • $20 hourly
    PER SONALPROFILE A committed and dedicated graduate with a Bachelor of Business Administration and 4 years of solid real-world experience. I possess strong customer service and administrative skills, with proven expertise in interacting with customers and managing day-to-day operations. I have demonstrated exceptional communication abilities, effectively conveying task instructions and resource requirements to team members. My leadership skills were recognized with a promotion to Team Leader, where I successfully managed staff and optimized team performance. Driven by results and focused on continuous improvement.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Support
    Phone Communication
  • $20 hourly
    I possess strong administrative skills, including handling office tasks, managing schedules, coordinating meetings, and maintaining records. Additionally, I am proficient in translation, with the ability to translate both English to Malay and Malay to English accurately and effectively. My skills in administration and language make me adaptable to various roles, ensuring smooth operations and clear communication across different languages.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    General Transcription
    Data Entry
    Microsoft Word
    Microsoft Excel
    Administrate
    SAP
  • $10 hourly
    I'm a highly organized and detail-oriented Data Entry Operator with over 2 years of experience in data entry and customer service. I have a proven track record of quickly and accurately entering data into various systems, while also providing excellent customer service. I am adept at using a variety of software applications, including Microsoft Office and specialized data entry programs, to efficiently manage large volumes of data.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Market Research
    Market Analysis
    Relationship Management
    Rapportive
    Price & Quote Negotiation
    Contract Negotiation
    Document Management System
    Time Management
    Typing
    Data Entry
  • $10 hourly
    Sales & Marketing Specialist | Customer Service & Lead Generation Expert Results-driven Sales & Marketing Specialist with extensive experience as an Independent Contractor & Trainer. I specialize in lead generation, customer acquisition, telesales, and high-impact marketing strategies that drive revenue growth. ✅ Expertise in: ✔️ Cold Calling & Telesales ✔️ Lead Generation & Conversion ✔️ Customer Support & Retention ✔️ Sales Funnel Optimization ✔️ Email & Social Media Marketing I am passionate about helping businesses increase sales, retain customers, and build strong brand awareness through strategic marketing initiatives. My proven ability to analyze market trends, develop persuasive sales pitches, and deliver outstanding customer service makes me a valuable asset to any team. Let’s work together to grow your business! 📩 Available for: Short-term & long-term projects
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Sales & Marketing
  • $15 hourly
    I'm a service management professional with 8 years experience in managing international accounts. I've got experience in pharmaceuticals, manufacturing and oil and gas.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Support
    Phone Communication
  • $5 hourly
    SUMMARY Experienced in Accounts Receivable (AR), billing, and administrative functions. Skilled in managing financial operations, ensuring accurate invoicing, and maintaining compliance with regulatory standards, particularly related to the Ministry of Health (MOH), Ministry of Education (MOE).
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Server
    Phone Communication
    Technical Support
  • $19 hourly
    CUSTOMER SERVICE EXECUTIVE AND INBOUND SALES SUPPORT I am a dedicated and results-driven professional with extensive experience in inbound sales support, data entry, and virtual administration. I am currently worked at GoDaddy as an Inbound Sales Support Representative, where I honed my skills in providing excellent customer service, handling inquiries, and assisting customers with various technical and product-related issues. My role involved a deep understanding of the company's offerings and the ability to recommend solutions tailored to customer needs. In addition to my sales support expertise, I bring significant experience in data entry and virtual administrative tasks. My attention to detail, organizational skills, and ability to efficiently handle large volumes of data have allowed me to maintain accuracy and meet deadlines consistently. Whether it's managing schedules, responding to emails, or entering data into systems, I excel in providing seamless virtual support to teams and individuals. With a strong ability to multitask, a problem-solving mindset, and a customer-centric approach, I am confident in my ability to contribute effectively in any professional environment. LANGUAGE ENGLISH Full Professional Proficiency BAHASA MELAYU Native or Bilingual Proficiency BAHASA INDONESIA Native or Bilingual Proficiency
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    General Transcription
    Virtual Assistance
    Data Entry
  • $10 hourly
    I am an experienced Service Desk Engineer with 3+ years in IT support, specializing in remote troubleshooting, network setup, and system administration. I have hands-on experience resolving hardware, software, and network issues. My background in helpdesk operations and ticket management allows me to quickly diagnose and resolve IT problems for businesses and individuals. Whether you need technical support, software setup, or network troubleshooting, I’m here to help remotely and ensure smooth IT operations.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Problem Solving
    Phone Communication
    Technical Support
    Tech & IT
  • $10 hourly
    As a seasoned web and graphics designer with over 7 years of professional experience, I am confident in my ability to deliver creative and visually stunning designs that exceed your expectations. My expertise encompasses a wide range of design services, including website design, graphic design, branding, and UI/UX design. I have a keen eye for detail and am skilled in using industry-standard design tools such as Adobe Creative Suite, Sketch, and Figma. I have a solid understanding of HTML, CSS, and JavaScript, and I am proficient in creating responsive designs that are optimized for both desktop and mobile devices. I am a highly creative individual who is always seeking new and innovative ways to enhance the visual appeal of designs. My exceptional communication skills enable me to work closely with clients and team members to understand their vision and bring their ideas to life. I am a self-starter who is comfortable working on tight deadlines, and I am committed to delivering high-quality work that meets or exceeds your expectations. If you are looking for a talented and experienced web and graphics designer who is dedicated to creating visually stunning designs that accurately reflect your brand, I am an excellent candidate for the role. I am eager to bring my skills and experience to your team and help you achieve your design goals.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Brand Identity & Guidelines
    WordPress e-Commerce
    Social Media Marketing
    Administrative Support
    Responsive Design
    WordPress
    Online Research
    Data Entry
    Social Media Lead Generation
    Market Research
    Lead Generation
  • $3 hourly
    I'm good at designing slides, art and making advertisements. I have pass experience in writing reports, making projects and more. I also have experience of dealing with customers as I have worked in tuition centres before. I am a very responsible worker at completing tasks which are assigned to me. I am also very hardworking.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Support
    Photo Slideshow
    Service Design
    Design & Usability Research
  • $3 hourly
    Myself Akshatha I was working for Dell Technology as Support Specialist. Have multitasking skills. Handled both inbound outbound voice and non voice experience. I was subject matter expert and train and provide floor support to new hires Handling escalation and finding root cause analysis and fixing the issue Laptop & Desktop issued. Worked with Consumer , SMB & LRB G500nl clients Have received multiple Campion and Best Perfomer awards for my performance After marriage I was on Career break. Upskilled myself with cloud technology. Certified AWS Cloud Practitioner. Project on EC2 & S3 Have knowledge about Terraform , Kubernetes , Docker , Jenkins , CICD
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    DevOps
    AWS Application
    Technical Support
    Order Processing
    Order Tracking
    Order Management
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Customer Service Representative near Petaling Jaya, on Upwork?

You can hire a Customer Service Representative near Petaling Jaya, on Upwork in four simple steps:

  • Create a job post tailored to your Customer Service Representative project scope. We’ll walk you through the process step by step.
  • Browse top Customer Service Representative talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Customer Service Representative profiles and interview.
  • Hire the right Customer Service Representative for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Customer Service Representative?

Rates charged by Customer Service Representatives on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Customer Service Representative near Petaling Jaya, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Customer Service Representatives and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Service Representative team you need to succeed.

Can I hire a Customer Service Representative near Petaling Jaya, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Customer Service Representative proposals within 24 hours of posting a job description.