Hire the best Customer Service Representatives in New Brunswick
Check out Customer Service Representatives in New Brunswick with the skills you need for your next job.
- $20 hourly
- 4.9/5
- (84 jobs)
✅ Lost in translation? Let me be your bilingual GPS! As a professional translator, I'll make sure your words don't get lost in the linguistic maze. From English to French, I've got you covered. Let's bridge the language gap together! About me : a French NATIVE Translator with a FLUENT level in English. I grew up in a French-speaking country but I also have a very good knowledge of English-speaking culture. What I offer you/your online business : a high quality of TRANSLATION and COPYWRITING in both English and French. A Localization that keeps the essence of the original idea while making it sound natural and catchy in the target language. Words that attract customers and convert them to buyers : Let's secure the loyalty of all your customers with catching contents. I can also translate taking into account keywords that will improve your SEO in the target language. Please do not hesitate to contact me, so that we can discuss how we can work together to meet your business needs!Customer ServiceEnglish to French TranslationProduct DescriptionOnline Chat SupportFrenchZendeskSales WritingEmail SupportWritingEnglishTranslation - $14 hourly
- 4.1/5
- (27 jobs)
Summary of Qualifications Seven years of Translating English/Spanish document experience. Responsible for the accurate creation of translated and localized Spanish content for a variety of language projects including marketing communications materials, technical publications, and product software for a progressive consumer electronics company. Provide language/linguistic skills to convert highly technical product descriptions from English to Spanish with translations that are accurate and reflect the style and manner of expression of native Spanish-speaking people. Extremely knowledgeable Translator with a strong command over English, Spanish and German (read/write/speak) and 3 years’ hands-on experience with multinational clients. • Three years of wide-ranging experience in telemarketing industry • Highly skilled in imparting product knowledge to customers over the phone • Hands on experience in identifying and developing successful business relationships • Well developed professional relationships with the local community • Well versed in providing system-wide foreign language translation services in order to facilitate communication • Able to adhere to interpretation standards and conforming to code of ethics • Hands on experience in providing both written and oral translation and interpretation services between parties SYNOPSIS OF ACHIEVEMENTS • Achieved sales targets by a 100% employing telemarketing skills based on best practices • Trained 3 groups of new hires in telemarketing activities and ethics • Converted 2000 text document into Spanish and German languages for the purpose of easy referencing for foreign delegates • Developed a dictionary with common words and phrases used in the industry, spanning three languages • Wrote a booklet on best interpretation practices for new hires’ reference • Trained newly hired translators and interpreters in performing high quality work by following best practices WORK EXPERIENCE Telemarketer • Made cold calls to prospective clients • Sold ideas by providing product information • Scheduled appointments for follow ups • Maintained lists of clients already called • Maintained call logs and report details to supervisor • Provided feedback to clients when required EDUCATION Interpreter | Customer Service agent • Three years of wide-ranging experience in telemarketing industry • Highly skilled in imparting product knowledge to customers over the phone • Hands on experience in identifying and developing successful business relationships • Well developed professional relationships with the local community • Provide oral and written interpretation services • Verify information from original text in order to ensure appropriate interpreting • Ensure that all written translations conform to the original text in terms of technicality and terminology • Discuss interpretation requirements with clients to ensure error free documents • Ensure that both content and style of statements in communicated effectively • Proofread end document and make any necessary changes • Listen carefully to conversations and provide verbatim interpretation • Ensure that the context of the language isn’t altered during interpretation Intern – Interpretation Services • Provided support system for interpretation services • Ensured that all written interpretation material is filed appropriately • Assisted in proofreading translated materials • Took notes during oral interpretation and provided feedback • Assisted in creating glossariesCustomer ServiceCastilian SpanishSupervisionPhone CommunicationSales Lead ListsGermanTelemarketingEnglishZoho CRMSales - $12 hourly
- 5.0/5
- (5 jobs)
I am a very organized and work-focused professional. I I am detailed oriented and always looking forward to learn new experiences. I can solve issues in the best way by applying my knowledge and skills and working with efficiency, quality and keeping everything required on track. I'm looking for a long-term work relationship where I can grow professionally and personally achieving the company's goals and working together with the team in a healthy environment.Customer ServiceHospitality & TourismManagement SkillsProject Management ProfessionalBilingual EducationEvent, Travel & Hospitality SoftwareOffice 365Educational LeadershipTime ManagementData EntryCommunication SkillsAdministrative SupportLeadership SkillsTravel & Hospitality - $50 hourly
- 0.0/5
- (0 jobs)
Hello! If you’re reading this, I’ve made an impact—just like great copy should. I’m Travis, passionate about wordplay and pushing boundaries in ad creation. Let’s connect and craft content that leaves a mark!Customer ServiceFigmaMailchimpMicrosoft OfficeHootSuiteContent MarketingSocial Media MarketingDigital MarketingContent CreationContent WritingCopywriting - $55 hourly
- 0.0/5
- (0 jobs)
18 years of experience defining marketing strategies, brand reputation management and developing comprehensive campaigns. I focus on strategies that connect marketing plans to business outcomes. I am a persuasive communicator with the ability to forge and maintain meaningful, productive relationships with key stakeholders. Ares of Expertise: * Strategic marketing and communications plan development * Campaign development, management and analysis * Budget and work back schedule development and management * LEAN process improvement * Design and development of marketing programs, creative briefs, collateralCustomer ServiceCampaign ManagementCreative DirectionMarketing StrategyRelationship BuildingPresentationsAdvertisingPrice & Quote NegotiationForecastingBrand IdentityCommunicationsBrand ConsultingBrandingMarketing - $40 hourly
- 0.0/5
- (0 jobs)
PROFILE Diligent high school graduate with a 4.5/ 5.0 GPA and 100% attendance. Customer service representative with 5+ years of experience in Banking, Hotel, as well as Food industry includes sales, tech and customer care. Strong ability in analyzing information and providing solutions in problems.Customer ServiceServerTechnical SupportPhone CommunicationFinancial AuditDigital Media - $35 hourly
- 0.0/5
- (0 jobs)
As a dedicated Customer Service Agent Specialist with over 20 years of experience, I am committed to delivering exceptional customer experiences through efficient problem-solving, clear communication, and a deep understanding of client needs. My expertise lies in managing high-volume inquiries across multiple channels, from email and chat support to phone assistance, ensuring that each customer feels heard and valued. With a strong background in CRM systems like Zendesk and Freshdesk, I excel at tracking and resolving issues quickly, leading to improved customer satisfaction and retention rates. My goal is to leverage my skills to support businesses in building lasting customer relationships and enhancing overall service quality.Customer ServiceTechnical Project ManagementTechnical SupportPhone Communication - $40 hourly
- 0.0/5
- (0 jobs)
I'm a dedicated and diligent individual who is passionate about delivering exceptional results. I'm committed to giving my all to ensure the success of every project I'm a part of, and I'm willing to go the extra mile to guarantee seamless execution and outstanding outcomes.Customer ServiceServerPhone Communication - $25 hourly
- 4.9/5
- (17 jobs)
Creative Capabilities: • Experienced Creative Designer/Social Media Content Creator • Highly-developed oral and writing abilities (writing business letter, memos, newsletters, social media content) • Exceptional in translating and proofreading various documents, reports, websites and articles • Finding new and creative ways to accomplish tasks at hand • Excellent Team Player, Leader, Motivational Speaker, Life/Holistic Wellness Coach • In depth knowledge of Essential Oils, Holistic Nutrition and Herbal Medicines/Tinctures • Intuitive, Spiritual, Grounded, Reiki/Energy Healer • Having a knack to entertain and perform in front of an audience to motivate them. • Fast learner and flexible • Highly proficient in creating eye catching flyers and posts for promoting on various Social Media platforms (Facebook, Instagram, Tumblr, LinkedIn, Twitter, TikTok, Pinterest) and marketing emails using Canva and MailChimp. • Excellent graphic design and website creation skills (Wix, WordPress) Technical & Organizational Skills: • Excellent Customer Service and Client/Patient Care Skills with 20+ years experience. • Excellent Problem Solving and Analytical Abilities • Proficient in Researching and Organizing Material • Efficient in Organizing my workspace, Scheduling appointments, Filing, Typing, Data Entry and Providing Customer Support (Email/Chat inquiries, Processing Payments, Orders and Refunds) • Adept at Operating Computers, Fax Machines, Modems, Photocopiers and Mobile Devices • Compassionate, Empathic, Friendly, Positive, Passionate and Inspiring Nature • Knowledgeable, Wise, Good Listener, Fast Learner • Flexible, Results Driven, Detail Oriented • Amazing Writing, Proofreading, Translating, Typing and Office Skills • Highly-developed troubleshooting capabilities • Highly knowledgeable in organizing and hosting online video calls and meetings on Zoom, Google Meet and Microsoft Teams WORK PHILOSOPHY • Always focus on giving your customers the most memorable experience they can ever have. • Be courteous, compassionate and empathic towards your team and your clients. • Treat all your co-workers and clients as you would want to be treated. • Be a team player in helping your team grow and succeed. Your success is their success! • Allow yourself to be creative and authentic. • Be receptive to feedback and learn from it. • Always strive to motivate, inspire and empower others be the best they can be! IDEAL WORK ENVIRONMENT • Working in a transparent, fun and caring environment. • Being recognized for achievements and milestones by management. • Being part of a welcoming, supportive, calming and safe work atmosphere. • Flexible hours, good work-life balance, family oriented. • Offers opportunities for further learning and advancement • Assists in reaching career goals. • Respects and treats all employees equally. • Working as a team to achieve goals and resolve problems • Empowers and inspires the team to achieve their highest potential and personal growth I have a keen eye for detail and can find any error (typos, grammatical, syntax) in documents, magazines, on web sites, road signs, billboards and even food labels. I'm the Rock Star VA/Translator you have been searching for!Customer ServiceSocial Media ManagementEmail MarketingEnglish to French TranslationFrench to English TranslationEmail SupportWebinarAdministrative SupportWebsite ContentSocial Media Content CreationGraphic DesignCanvaEmail & NewsletterData Entry - $25 hourly
- 4.6/5
- (24 jobs)
I am a positive person with excellent communication skills. In addition to this, I am a fast learner and very meticulous which is demonstrated in the quality of my work. I have worked at a telephone banking call center taking back to back inbound customer calls. I answered general inquiries, paid bills for the customer, and helped customers with arrangement of investments, among other duties. I have worked in customer service/administration with accounts payable and accounts receivable. Working with the customer to ensure that invoices are paid on time and correctly, researching why payments are late, contacting customers who are in default and making payment arrangements. Also required was data entry with an extremely high attention to detail, and speed. I have also worked customer service in the refreshment industry. Taking customer orders, arranging for order delivery, I have even packed orders before delivery. Taking customer complaints, which included incorrect orders, missing items, equipment malfunction and also arranging for equipment service. I have also dispatched service repair personnel. I have managerial experience as well. Staff scheduling and supervision, payroll, preparation of weekly sales reports and tracking, generating weekly operating reports and performing cost analysis, bank deposits, inventory control, and maintaining customer accounts. Finally, I have excellent knowledge of Microsoft Office (specifically Excel, Outlook and Word), various online email platforms, and internet browsers. Since starting with Upwork I have gained new experience. I have worked in live chat, done cold calls to potential customers, learned about creating content videos and done customer billing via Quickbooks online.Customer ServiceAdministrative SupportEmail CommunicationData EntryEnglishTypingMicrosoft Excel - $15 hourly
- 5.0/5
- (3 jobs)
****Top 100 Call Center Agent in North America for Customer Service Excellence Award Winner**** I have over 12 years experience in the Telecommunications industry working with some of the top major wireless networks in Canada providing top notch Customer Service and Technical Support to customers accross the country. Since Covid, I have tried my hand at Freelancing. I have been successful with Blog Writing as well as have experience with Live Chat environments and Content Creation. My customer service skills and capacity for empathy with creating a genuine connection and rapport with customers comes naturally to me and is second to none. If you're looking to maximize Customer Satisfaction for your business then look no further. I am confident I can provide the highest quality of customer service out there and be a valuable asset to your company. Reccomendations: " I've had the pleasure of working closely with Ms.Richard during the several years she was with the company. She has excelled in this role, providing the highest quality of customer service excellence I have seen in my 15 year tenure here. I am confident she will be a valuable asset to whichever company she chooses to work with. " - Adrien Pellerin, Team Manager at Rogers CommunicationsCustomer ServiceTelecommunicationsGoogleDropboxGmailChatGPTArticle WritingTechnical SupportEmail EtiquetteInterpersonal SkillsTime ManagementComputer SkillsMicrosoft OfficeMicrosoft ExcelOnline Chat Support - $18 hourly
- 5.0/5
- (2 jobs)
Hi! My name is Joelle Brideau and I'm 21 years old. I worked in customer service for 5 years and I also wrote a book whom will be out soon, which shows that I am very driven and motivated. I'm also a good and fast writer. So to whom may read this, if you are looking for someone to convert documents, write documents, write blogs, emails, books, articles, I'm who you're looking for! I am also bilingual, so I can translate documents from English to French and vice versa! If interested send me an invite! Thank you for reading this and I hope to hear from you soon!Customer ServiceTypingActive Listening - $6 hourly
- 3.4/5
- (5 jobs)
I am a good communicator, pay attention to details, and catch up on new systems. I have six years of experience in Virtual assistant, Computerized Accounting, sales, and book reviews. I provide solutions to my clients by taking off workload and performing high-performance work to ensure they get their best outcomes. Highly skilled with remote tools, and accounting sage tools. Some of my skills include: * Customer service *Data Entry and Payroll. * Administrative management * Book And Product Review. * Bank reconciliation accounting * Sage 50 accounting I look forward to helping your company thrive.Customer ServiceVirtual AssistanceHealthcare ManagementMedical RecordsExecutive SupportPayroll AccountingBank ReconciliationMicrosoft SharePointEmail SupportAdministrative SupportBook ReviewContent WritingMicrosoft OfficeMicrosoft Excel - $20 hourly
- 5.0/5
- (1 job)
I'm a experienced Administrative Assistant. I am capable of handling multiple tasks efficiently and accurately. I have gained varied experience working in a wide range of organizations and developed a strong set of communication skills to deal with client issues. I enjoy learning and love to be challenged. - Highly experienced in processing customer information and ensuring completion within deadlines. - Experienced with MS Office. - Proficient in performing related administrative tasks. - Extremely detail oriented.Customer ServiceReport WritingFilingDatabaseMicrosoft WordMicrosoft ExcelMicrosoft PowerPointData EntryWord ProcessingMicrosoft Office - $6 hourly
- 0.0/5
- (1 job)
My proficiency extends to various software platforms, including Apollo, Salesforce, Community Web, Manhattan-Omni Channel, and Recruitee. Additionally, I am well-versed in CRM and excel in full-cycle recruiting. In my previous role, I efficiently managed the recruitment process for diverse sectors such as medical (PSW, DSW), manufacturing (general labor, production assistant), and administration (reception, recruiters, and other professional positions) in a fast-paced environment. If given the opportunity, I am confident in my ability to contribute effectively to your team by leveraging my skills and experience. I am committed to meeting and exceeding the company's needs and requirements.Customer ServiceLead GenerationSchedulingEmail MarketingCustomer SatisfactionEmail CommunicationBusiness DevelopmentHuman Resource ManagementAdministrateCustomer Feedback DocumentationProduct DevelopmentFreelance MarketingHuman Resources Consulting - $20 hourly
- 5.0/5
- (2 jobs)
I’m a sales and marketing specialist with 16+ years of industry experience. I achieve maximum sales profitability through extensive planning and a structured work environment. I have a proven track record in establishing and maintaining professional business relationships with short and long term clients. I have earned my professional sales certificate from the Canadian Professional Sales Association. I have successfully been able to transition my existing corporate skill set and experience online as a freelancer and this has allowed me to grow and expand my knowledge of this industry in the online space. I specialize in social media marketing & management as well as content creation.Customer ServiceAccountingPresentationsAccount ManagementSalesBusiness PresentationBusinessAdministrateMicrosoft PowerPointSocial Media Advertising AnalyticsMarketingSpreadsheet SoftwareEvent PlanningSocial Media ManagementSocial Media Content Creation - $15 hourly
- 5.0/5
- (1 job)
Canadian living in Cabayao, Php. A versatile salesman. The warmest of cold callers. A strong balance of being direct while maintaining a 5 star bed side manner and most importantly, affordable rates for prospective clients looking to succeed in their business. How can I help?Customer ServiceSEO StrategyManagement SkillsTeam BuildingTechnical SupportCustomer OnboardingCustomer DiscoveryAppointment SettingReal Estate Cold CallingDigital Audio RecorderInnovation StrategyVisual Design - $8 hourly
- 0.0/5
- (0 jobs)
Dedicated client-focused professional with experience in customer service and administrative roles. Proven track record as a Customer Service Assistant, Front Desk Administrative Personnel and a current Assistant Volunteer Coordinator, enabling me to build strong customer/client relationships and adapt to their preferences. Skilled at handling inquiries, resolving issues, and providing outstanding service. I am also a passionate volunteer committed to delivering excellent service and fostering positive interactions. As a Business Administration student, I had the opportunity to develop skills in writing, such as business proposals, essays, and case studies, and hone my knowledge of software applications such as PowerPoint, Publisher, and Spreadsheets. Additionally, my experience owning an online store further developed and refined my creative skills, enhancing my abilities in social media marketing and content creation.Customer ServiceFile ManagementData EntryAdministrative SupportCustomer SupportEssay WritingSocial Media DesignSocial Media AdvertisingWriting - $5 hourly
- 0.0/5
- (1 job)
My professional background incorporates working with a wide range of clients business owners, outsourcing, and being a dependable cross-functional team member. Having substantial customer service experience, a career signature is assisting internal communications and resolving customer demands to achieve the strategic goals of the company. My #1 goal is to have a satisfied customer who trusts in the company that I'm working for because internal and external relationships always go hand in hand. I'm passionate about traveling, different forms of communication, photography and learning new languages, thus it adds worth not only to my career, but it fulfills my hobbies. My motto in life and business will definitely have to be: "Strive not to be a success, but rather to be of value." - Albert EinsteinCustomer ServiceData EntryProfessional ToneBusinessPublic RelationsFreelance MarketingCustomer SupportEmail Support - $10 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY I am very motivated in the profession that I am currently working. I have over 4 years of experience with Customer Service in a very diverse workplace. I am open to task, challenges, and changes. I want to continue my expertise in your company in the beautiful country of Canada. With the experience that I have built, I know that I will be very useful in this new job. I also graduated with my Bachelor's degree in Brigham Young University Hawaii majoring in Hospitality and Tourism Management.Customer ServiceOffice DesignFood PatternFoodMicrosoft OfficeServerPhone CommunicationTechnical Support - $20 hourly
- 0.0/5
- (0 jobs)
Full Professional PROFESSIONAL SUMMARY Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Skilled in teaching new concepts and best practice strategies.Customer ServiceTech & ITTechnoServerTechnical Project ManagementTechnical SupportPhone CommunicationMicrosoft ExcelMicrosoft Word - $20 hourly
- 0.0/5
- (0 jobs)
Hello, I'm Sidney Trites, a dedicated professional with a strong background in childcare, education, and customer service. Based New Brunswick, Canada, I bring 2+ years of hands-on experience in various roles, such as customer service, technical support, and childcare, demonstrating my versatility and commitment to helping others. **Job Coaching** - January 2024 to Present Providing one-on-one support to a special needs client in the workplace, creating schedules, assisting with duties, completing monthly reports, timesheets, and prepping projects. **Early Childhood Education** - March 2019 to Present Work in all aspects of childcare, including their health, safety, and fun! Includes administrative tasks such as data collection and communication with clients, along with activity planning. **Bilingual Remote Technical Support** - March 2022 to present Customer service for Apple (previously), including troubleshooting, scheduling repairs, customer care, and staying updated with new releases through training and meetings. **Education** - Early Childhood Education Certificate, CCNB (Moncton, NB) - May 2024 to Present - Human Resources Certification, HRCI - March 2024 to Present - Psychology Studies, St. Thomas University (Fredericton, NB) - September 2019 to April 2021 **Skills** - Childcare and Early Childhood Education - Classroom and Behavior Management - Customer Service and Technical Support - Bilingual Communication (English and French) - Administrative and Organizational Abilities - Translation and Multilingual Capabilities - First Aid and CPR Certified **Certifications** - CPR AED Level C with the Heart and Stroke Foundation of Canada (May 2024-2027) - Talent Acquisition Certification (May 2024) I am passionate about making a positive impact through my work and look forward to bringing my skills and experience to new opportunities. Regular communication and thorough project management are integral to my approach, ensuring that I deliver quality support and services. Let's stay connected and explore how I can contribute to your team or project!Customer ServiceData AnnotationWeb PortalLive Chat SoftwarePhone CommunicationTechnical SupportiPadiPhoneiOS - $25 hourly
- 0.0/5
- (0 jobs)
Professional Summary Versatile and accomplished Social Media Manager with a proven track record of success in transforming social media strategies and driving significant increases in engagement. Equipped with strong customer service skills and an eye for detail, I excel in creating captivating content for Facebook and Instagram that boosts engagement rates and grows followers. With over 17 years of experience as a licensed hairstylist and seven years as a business owner, I possess exceptional operational skills and adaptability that enable me to excel in fast-paced environments with constantly changing needs. I am a collaborative team player with excellent written and verbal communication abilities, capable of building and maintaining partnerships that ensure successful outcomes for social media projects and brand management.Customer ServiceGraphic DesignSocial Media ContentContent Creation - $22 hourly
- 0.0/5
- (0 jobs)
Result-driven, goal oriented and dedicated professional with over 5 years' experience in customer service, management and human resources. Recognized by customers and team members as trustworthy, organized and committed. Empathetic and passionate about helping people. Management experience creating with proven ability to create an engaging, proactive, and successful working environment.Customer ServiceSocial Media AdvertisingAccount ManagementData EntryTraining & DevelopmentHR & Recruiting SoftwareSoft Skills TrainingTime ManagementTask CreationManagement SkillsRetailPOS TerminalPowerPoint PresentationExcel FormulaWord Processing - $25 hourly
- 0.0/5
- (0 jobs)
I am a seasoned Human Resources Generalist with extensive experience in full-cycle recruitment, including job description updates, resume sourcing, internet recruiting, and employment agreement preparation. A graduate of Human Resource Management and an active HRPA member, Chibogwu possesses deep knowledge of HR best practices and industry standards, with a CPHR designation in progress. She is well-versed in employment legislation compliance and HR legal requirements, including the Human Rights Act, Employment Equity Act, Occupational Health & Safety Act, and Employment Standards Act. Known for her agility in managing multiple tasks and priorities in fast-paced environments, Chibogwu is detail-oriented and excels in organizational, time management, and research skills. Her excellent problem-solving abilities complements her commitment to providing top-tier customer service and supporting organizational goals.Customer ServiceMicrosoft OfficeManagement SkillsOffice AdministrationHR & Business ServicesAdministrateBusiness ManagementHuman ResourcesHuman Resource Management - $25 hourly
- 0.0/5
- (0 jobs)
Objective Compassionate individual with diverse experience in coaching, customer service, and support roles seeking a position as a Personal Support Worker. Passionate about assisting others in various capacities, with a proven ability to engage with people of all ages and deliver excellent care and support.Customer ServiceChildTechnoTech & ITTechnical Project ManagementCustomer Feedback DocumentationServerPhone CommunicationTechnical SupportCustomer Satisfaction - $30 hourly
- 0.0/5
- (0 jobs)
Summary: Dedicated professional with a versatile background spanning general labour, delivery driving, management, Sales and store operations. Proven ability to thrive in fast-paced environments while delivering exceptional service and maintaining high standards of efficiency. A dept at coordinating logistics, managing teams, and ensuring customer satisfaction. I am seeking to leverage diverse skills and experience to contribute effectively to a dynamic organization.Customer Service Want to browse more freelancers?
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