27 Best Customer Service Representatives For Hire In New South Wales

Check out Customer Service Representatives in New South Wales with the skills you need for your next job.

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$40 hourly
- 4.8/5
- (8 jobs)
Hello, Thanks for viewing my profile. I am an administrative officer with over 8 years of experience in admin fields looking to pick up some freelance projects. Originally from the states, but have been living in Australia for 6 years. I currently manage all accounts receivable and payable, internet banking, data entry, project management, customer service and payroll. I have experience as a business owner as well, including but not limited to website creation and management, customer enquiries, social media marketing, risk management plans, customer services management, and once again accounts receivable and payable. I have a knack for writing, and enjoy the creative writing process, as well as reviewing and editing reports. Please reach out if you have any questions at all.

Customer Service
Account Reconciliation
Payroll Accounting
Creative Writing
Personal Administration
MYOB AccountRight
Administrative Support
Time Management
Data Entry
Microsoft Office
$35 hourly
- 5.0/5
- (3 jobs)
Need Assistance that Hits the Ground Running? I've Got You Covered! 🔥🔥🔥 🌟 Customer Service Extraordinaire 🥇Experienced Virtual Assistance you've been looking for 🏆Telemarketing and Cold Caller Expert Call me Stephanie, here to improve your business 👇🏼👇🏼👇🏼 1️⃣ Customer Service Extraordinaire: ✦ Empathy and Patience: Demonstrates understanding and patience when addressing customer concerns, providing empathetic support. ✦ Problem-Solving: Analyzes issues and provides effective solutions to ensure customer satisfaction. ✦ Conflict Resolution: Skillfully resolves conflicts, turning potentially negative situations into positive customer experiences. ✦Active Listening: Attentively listens to customer needs to comprehend and address inquiries or issues accurately. ✦ Product Knowledge: Making sure that I possesses an in-depth understanding of products or services, offering comprehensive assistance and information to customers. 💥Ready to elevate your productivity? Let's collaborate and make your workload lighter! 📩 Send me a personalized Upwork message 👉🏼 Click the green Schedule a Meeting button 📞 Choose one for 30 mins and I'll confirm a timeslot 2️⃣ Telemarketing and Cold Calling Expert: ✦ Persuasive Communication: Engages and convinces potential clients through compelling and articulate communication. ✦ Objection Handling: Proficiently addresses objections and concerns, guiding conversations towards positive outcomes. ✦ Lead Generation: Identifies and qualifies potential leads effectively to fuel the sales pipeline. ✦ Scripting and Pitching: Crafts effective scripts and sales pitches tailored to the target audience and objectives. ✦ CRM Usage: Utilizes Customer Relationship Management (CRM) tools for lead tracking and management. (Hubspot, Monday.com) 💥Ready to turn leads into opportunities? Let's drive your sales success, one call at a time! 📩 Send me a personalized Upwork message 👉🏼 Click the green Schedule a Meeting button 📞 Choose one for 30 mins and I'll confirm a timeslot 3️⃣ Experienced Virtual Assistant: ✦ Time Management: Proficiently organizes and prioritizes tasks to ensure optimal productivity and meet deadlines. ✦ Communication Skills: Communicates clearly and effectively, both in writing and verbally, to facilitate smooth collaboration and task comprehension. ✦ Calendar Management: Skillfully manages schedules, coordinates appointments, and ensures efficient time utilization. ✦ Data Entry and Organization: Meticulously enters data, maintains databases, and systematically organizes files and information. ✦ Email and Correspondence Management: Expertly handles emails, drafts responses, and manages correspondences in a prompt and professional manner. ✦Itinerary Management: Creating and organizing detailed travel itineraries that include flights, accommodations, transportation, and meetings. 💥Ready to delight your customers? Let's create exceptional experiences and boost your brand loyalty! 📩 Send me a personalized Upwork message 👉🏼 Click the green Schedule a Meeting button 📞 Choose one for 30 mins and I'll confirm a timeslot _____ Here are other qualities I possess that you can benefit:👇🏼👇🏼👇🏼 💎 Exceptional Communication Skills 💎 Reliable Virtual Assistance 💎 Dynamic Cold Caller 💎 Outstanding Customer Service 💎 Adaptability and Flexibility 💎 Time Management 💎 Tech-Savvy 💎 Empathetic and Understanding 💎 Great attention to Detail 💎 Goal-Oriented 💎 Creative 💎 Go-getter 💎 Proactive Ready to enhance your business? Let's connect and discuss how my expertise can improve your success!👇🏼👇🏼👇🏼 📩 Send me a personalized Upwork message 👉🏼 Click the green Schedule a Meeting button 📞 Choose one for 30 mins and I'll confirm a timeslot ❤️「 ✦ Stephanie ✦ 」❤️

Customer Service
Mystery Shopping
Trello
Outbound Sales
Call Center Management
B2B Marketing
B2C Marketing
Travel Planning
Ecommerce Support
Event Planning
Appointment Setting
Telemarketing
Cold Calling
Executive Support
Virtual Assistance
$20 hourly
- 4.7/5
- (5 jobs)
I believe in taking chances. Therefore, I am trying to have lots of skills to be experienced and can do multitasks in different fields. My experience and main job is in the hospitality field in the customer service (Front Office) since 2009 till now which makes me expert in this field, also have experience in budgeting and forecasting as working in the revenue department and also handling all online channels. I have a very good idea about programming, had lots of courses on Data analysis.

Customer Service
Hospitality
Online Help
Budget
Forecasting
Training
Translation
Data Analysis
Microsoft PowerPoint
Arabic to English Translation
Microsoft Excel
Data Entry
Microsoft Word
$11 hourly
- 5.0/5
- (79 jobs)
Hello visitor!! :) I am glad you stop by to check my profile. Surely you are looking for a good fit for your job position and I think you got to the right place, I hope you find interesting what your a about to read and I can be the one you are looking for. Let me introduce myself: My name is Jose and I am a Colombian languages professional. My native language is Spanish and I have an excellent command of English Language. I have a Bachelor’s Degree in Modern Languages at college (Javeriana University). I lived in different parts of Colombia and also I lived sometime in the USA. I have experience in Customer Service, Customer Care and Call handling. I have worked in different North American and European companies speaking English and other languages all day long. I worked for AT&T (1 year) taking calls and managing emails and chats. Besides, I worked for 5CA in projects like Vendo, GolfBuddy, Konami, Activision, etc., handling calls, emails (Zendesk), and chats. I also have a major in Translation from college. If you decide to contact me, I DO NOT use Google translator, ALL my translations are manual. I am able to do high quality translations and transcriptions from Spanish to English and English to Spanish very efficiently. I am always looking to offer the best experience to my client. I am committed to drive profits and encourage company growing through the different services I provide; collaborative and focus on improving my client’s reputation. Give me the opportunity and I assure you won't regret working with me as a team. Hope to hear from you

Customer Service
Data Entry
Email Support
Microsoft Power BI Data Visualization
Zendesk
French to Spanish Translation
Spanish to English Translation
English to Spanish Translation
Customer Support
Spanish
English
Castilian Spanish
Translation
$15 hourly
- 4.9/5
- (20 jobs)
With over twelve years of experience in Sales and Customer Service, I am the best fit to provide world-class customer service to your customers! With a journey that began as a freelance trailblazer on Upwork back in 2014, I've amassed over 17,000 hours of dedicated work, translating into earnings exceeding $100k. The path to becoming a top-rated freelancer demanded relentless commitment and unwavering dedication, qualities I've honed along the way. Driven by a passion to impart knowledge and empower others, I've made the bold decision to transition from solo practitioner to agency founder. My mission? To distill the insights gleaned from years of hands-on experience and share them with a broader community of aspiring individuals eager to carve their path in the freelance world. Join me as we unlock new horizons, together transforming aspirations into achievements and fostering a community where shared visions flourish. Let's embark on this journey, where each success story is a testament to the transformative power of hard work and perseverance. I aim to provide satisfaction and exceed expectations to build long-term client relationships. I am always looking forward to working in a long-term job and seeing my client on top is also my success! Some of the tools I used were: Zendesk HubSpot Airtable Freshdesk Salesforce Aircall JustCall Xlite Ring Central Trello Google sheets Zoom DocuSign S l a c k Skype Timely I also do cold calling, appointment setting, closer, phone support, chat support, email or ticket support, taking orders via phone or web-based tools, order tracking, drop shipping, price quotation, lead generation, data entry, and research. I am a reliable person and I assure you that the versatility of my work will serve as a great asset to your company. Cheers to our success!

Customer Service
Guitar Performance
Sales
Telemarketing
Training
Email Communication
Outbound Sales
Customer Service Training
Email Support
Online Chat Support
HubSpot
Zendesk
$35 hourly
- 5.0/5
- (5 jobs)
I have extensive experience in business administration, customer service, project management, website design, SEO and also skilled in online/digital marketing, I am able to take on a variety of tasks - thinking efficiently and working effectively to complete tasks others may find difficult. I am highly experienced in providing Executive Assistance and Project Management services, specialising in liaising with clients and contractors, focusing on relationship building, project management, graphic design, marketing and also offer content copywriting - I am very flexible and thrive on multi-tasking. I have an excellent working knowledge of Asana (setting up customer-focused projects, assigning deadlines, checking for details due, digital assets required etc), Dubsado (contractor on-boarding, setting up new clients, creating projects, contracts, linked forms and so on). Google Drive, Slack, Trello, Google calendar and Inbox management are additional areas I excel in. I also have years of experience editing and formatting Wordpress sites, as well as writing content and copywriting for blogs and website articles. More specifically, I have; - Dependable business administration skills in following up client enquiries, email support, file management, data entry, customer service. I am extremely knowledgeable in Microsoft Office, Word, Excel etc. - Highly skilled in website design and updates, SEO and keyword research, as well as being experienced in many areas of digital marketing and campaign management. - Able to offer graphic design services for logos, branding, marketing or promo work, within the full suite of professional Adobe products. I am organised, and good at keeping others staying on track, without being "pushy" - it can be a fine line! I pick up new things very quickly and am confident in learning any new systems needed that may be specific to your business. Based in NSW, Australia with a dedicated home office, I am able to be available for 10-20 hours per week currently.

Customer Service
Email Support
Social Media Marketing
Administrative Support
Digital Marketing
Marketing
Digital Design
Web Design
Search Engine Optimization
Graphic Design
$65 hourly
- 5.0/5
- (3 jobs)
Asana workflow specialist and Online Business Manager with over 14 years of experience in corporate fashion and 8 years in supporting small businesses in business administration, customer relations, and project/ event management. I specialise in streamlining operations, implementing efficient workflows, and managing projects to save you time and money while driving business growth. Are you overwhelmed with daily operations and need a reliable partner to bring clarity and structure to your business? I help entrepreneurs and business owners by creating scalable systems, automating processes, and optimising team collaboration—empowering you to focus on strategy and growth. Here's how I can make a difference for you: OPERATIONS: - Review of key systems needed to run a business, identify areas for improvement and create solutions to optimise operations and workflow - Develop and document processes for key systems within the business - Implement automated business tools & software to manage various systems - Create and maintain of Standard Operating Procedures (SOPs) - Set up a reporting system and tracking KPIs & metrics on a weekly/ monthly basis - Optimise client experience and onboarding processes PROJECT MANAGEMENT: - Develop project plan, including timeline, process, people and other resources - Setup and maintain Asana or other online project management tool - Delegate & communicate details of the project to team members & contractors - Follow-up with team as necessary to ensure that “stuff gets done” on time - Managing project budget and handle any challenge with a quick and effective solution TEAM MANAGEMENT: - Identify team needs based on current business goals and projects - Determine what type of specialist would be the best fit - Craft job posting/details - Filter responses, review portfolios & setup interviews - Ensure there is a signed contract in place for all hires - Team Onboarding: Get new hires proper information and/or training for their role - Handle team challenges as they arise ADMINISTRATION: - E-mail inbox support and management - Provide client communication & support - Handle scheduling - Create templates and documents Let’s discuss how I can help improve your business operations! Whether you need structure, process improvement, or someone to oversee the daily tasks, I’m here to help you focus on what truly matters. Reach out to discuss your needs and how we can take your business to the next level together.

Customer Service
Management Skills
Virtual Assistance
Administrative Support
Communications
Operational Planning
Asana
Project Management
Automated Workflow
Business Operations
Data Entry
Customer Support
System Administration
Email Communication
$40 hourly
- 5.0/5
- (2 jobs)
Extensive experience building + running 2 business from the ground up (both a service-based business and an e-commerce business), specialising in Instagram marketing and website design. I also currently manage social media accounts + website for a trade business. My strengths are optimising Instagram and website to be more aesthetic and attract dream clients/customers. I have also worked in retail customer service for over 12 years, and have extensive experience in all aspects of customer service.

Customer Service
Adobe Lightroom
Social Media Optimization
Social Media Content
Social Customer Service
Social Media Marketing
Social Media Content Creation
Social Media Advertising
$65 hourly
- 5.0/5
- (8 jobs)
I am an eye care health professional and quality manager with 17 years of clinical and administrative experience. I completed a Master of Business Administration (Health Services Management) in 2020. I am committed to delivering quality work and achieving outcomes in a timely manner.

Customer Service
Topic Research
Spreadsheet Software
Microsoft PowerPoint
Proofreading
ISO 9001
Microsoft Word
Medical Editing
Microsoft Excel
Business Management
Visualization
Academic Editing
$40 hourly
- 5.0/5
- (2 jobs)
I am a highly self-motivated and meticulous individual with five years' experience under my belt including people management, e-commerce, digital marketing, logistics and customer relations.

Customer Service
Marketing
Journey Mapping
Logistics Management
Administrative Support
Front-End Development
Digital Marketing
Digital Marketing Strategy
Ecommerce
$35 hourly
- 5.0/5
- (1 job)
My distinct career trajectory is a reflection of the curious and interdisciplinary thinker that I am. Always wanting a new challenge, my current goal as a professional is to help other business (of the most diverse industries) to understand their gaps and potential improvements for optimisation within their circumstances and relevant trends. My diverse background and previous experiences allow me to apply acquired knowledge and propose solutions with higher success and acceptance rates by stakeholders.

Customer Service
Budget Proposal
Data Analysis Consultation
Sales
Customer Experience Research
Business
Data Analytics
Budget
Customer Experience
Data Analysis
Training
Supply Chain & Logistics
$35 hourly
- 5.0/5
- (1 job)
Curious and adaptable problem-solver, always looking on how to make good things happen. My journey has taken me from leading healthcare projects to chasing waves in Indonesia and working on organic farms in Australia. This mix of professional expertise and real-life adventure has shaped my ability to thrive in diverse situations and circumstances. I am all about flexibility and dynamism, whether it's aligning with different teams, adapting to new challenges, or working across cultures, I’m driven to deliver results and build meaningful connections. When I’m not working, you’ll find me sailing, surfing, and/or exploring new places—picking up lessons from the real-world and trying to bring to everything I do.

Customer Service
Management Skills
Business Development
International Development
Business
Business Management
Business Analysis
Relationship Management
$56 hourly
- 5.0/5
- (1 job)
Energetic and optimistic client services professional with over 13 years experience working in the higher education industry covering various roles and solving complex problems. I have assisted many stakeholders in digesting complex information, and I am keen to support the next organisation I work with in continuing to be a market leader through proven communication, digital and analytical skills.

Customer Service
Microsoft Excel
SugarCRM
Project Management
Canva
Learning Management System
Data Cleaning
HTML
Customer Service Chatbot
Blackboard
Microsoft Teams
Customer Service Analytics
Moodle
Educational Technology
Salesforce CRM
$35 hourly
- 5.0/5
- (1 job)
Motivated professional offering excellent customer service and communication skills, with a focus on mental health and government sectors. Adds value to any organisation in need of an individual with great rapport-building, interpersonal and creative problem-solving abilities. Adaptive, reliable, and trustworthy. KEY STRENGTHS * Customer Service * Spoken & written communication * Attention to detail * Critical thinking * Rapport building * Data entry and maintenance * Client data Confidentiality * Creative problem solving * Calm and professional under pressure * De-escalation techniques * Administrative support * Call centre operations * Adaptive Team Player

Customer Service
Voice Recording
Personal Development
Personal Blog
Art Therapy
Mental Health
Receptionist Skills
Data Entry
Health & Wellness
$90 hourly
- 5.0/5
- (1 job)
As a Wireless Implementation Consultant with 9 years of experience, I specialise in delivering high-performance wireless solutions for complex, large-scale networks across various industries, including hospitality, retail, and enterprise. I collaborate closely with clients from the initial consultation through to post-installation support, ensuring every solution meets both technical and business objectives. My broad industry experience has sharpened my problem- solving abilities, allowing me to deliver customer-focused solutions that keep businesses running smoothly and efficiently. Data3 – Wireless Specialist   (March 2024) – Present Professional Wi-Fi Services, Ekahau Site Survey Operator (2015 - Present) NDIS IT Support Specialist (2020 - Present) Wireless Survey Engineer, Dematic (2022) Wireless Survey Engineer, IPTel (2021) Contract Ekahau Site Survey Specialist (2016 - 2020) Wireless Specialist - Reivernet - 2018 - 2020 Wireless Engineer - Netwireless - 2017-2018 Wireless Engineer - SkyFii - 2015-2016

Customer Service
Android App
iOS
Windows Server
macOS
Office 365
IT Consultation
IT Support
IT Management
Time Management
WiFi
Adobe Lightroom
Problem Solving
Wireless Communication
$70 hourly
- 5.0/5
- (6 jobs)
Experienced professional with more than 20 years on experience in Operations, Human Resources, Localization, Advertising at multinational companies such as Amazon, TCS, Barclays Localization, Translation, Proofreading for English and Hindi Operations, Data, entry, MS Office Customer Service Digital Marketing Voice recording

Customer Service
Digital Marketing
Marketing
Customer Support
Customer Service Chatbot
Phone Support
Content Writing
Computer Skills
Data Entry
$15 hourly
- 5.0/5
- (9 jobs)
As a Dynamic Virtual Assistant, I navigate a spectrum of tasks with finesse, bringing a professional touch to mystery shopping calls, surveying chatbots, precise data entry, top-tier chat support, content creation, text translation, strategic social media management, and even interfacing with AIs and robots. I embody adaptability, a proactive mindset, and an unwavering commitment to learning, ensuring your virtual operations are not just managed but elevated to excellence.

Customer Service
First Aid
Staff Recruitment & Management
Human Resource Management
Social Customer Service
Mystery Shopping
ESL Teaching
Personal Development
Counseling Psychology
Online Chat Support
$5 hourly
- 4.7/5
- (7 jobs)
I am your virtual assistant who can help with your tasks and support your business growth. I specialise in data entry, web research/internet research, social media research, and administrative support. I have been working for 11 years in the banking industry as a Sales Officer where I develop management and organizational skills which led me to become a Sales Manager in the Automotive industry. I am very hard-working, detail-oriented, organised, flexible, and goal-oriented. As a Data Entry Specialist, I am proficient in using Microsoft Office tools and Google Office. I also do web/internet research where I use different platforms including the use of VPN to provide valuable information needed for my job/task. Other Skills include but are not limited to the following: - Email Management - Scheduling (Appointment Setting) - Office file to PDF conversion - Photo Editing using CANVA - Slack I am willing to do work from all levels. I go out of my comfort zone to try new things and be an expert in everything I do. Let's talk and see how we make your business grow.

Customer Service
Personal Administration
Customer Acquisition
Administrative Support
Virtual Assistance
Email Support
Management Skills
Data Mining
Company Research
Data Entry
Microsoft Excel
Accuracy Verification
$20 hourly
- 5.0/5
- (49 jobs)
Ready for your next adventure, but don't have time to plan it? Don't worry I'm here to help. I have a passion for all things travel, having visited 30+ countries and planned multiple trips for friends, family and respective clients. University graduate with a Bachelor of Business, specializing in Marketing and Tourism Management. I'm currently a full time digital nomad and love helping travelers have a trip of a lifetime! I am well versed in: - Flight/ hotel/ transport bookings - Restaurant recommendations - Things to do and more I'd love to learn about your travel plans so I can help you today! Additionally, I specialize in voice recordings for Australian English native speakers and can complete related jobs with a strong attention to detail.

Customer Service
Voice-Over Recording
Voice Recording
Video Transcription
Audio Transcription
Dialogue Recording
Travel Planning
Pricing Research
Leisure Travel
Travel
Travel & Hospitality
Travel Advice
Travel Itinerary
$21 hourly
- 5.0/5
- (1 job)
My passion is helping others grow their businesses. I dedicate myself to each client by giving my best and most honest advice and suggestions when it comes to social media management. My goal is to build a lasting relationship with each and every one of my clients.

Customer Service
Marketing
Writing
Graphic Design
Proofreading
$20 hourly
- 5.0/5
- (5 jobs)
Former business owner & brand developer with over 5 years of experience in e-commerce, digital marketing, various management roles, and more.

Customer Service
Adobe Illustrator
Email & Newsletter
Product Catalog Setup & Optimization
Shopify
Branding
Supplier Search
Content Creation
Brand Management
Order Management
Graphic Design
Product Development
Adobe Photoshop
Advertising
$30 hourly
- 5.0/5
- (17 jobs)
Experienced Administration and Project Coordinator with a demonstrated history of developing meaningful relationships with external organisations. Skills include Community Engagement, Business Relationship Management, Career Counseling, generalist administrative support and Research.

Customer Service
Australian English Accent
Australian English Dialect
Content Writing
Office Administration
Resume Writing
Partnership Development
Online Chat Support
Product Review
Product Testing
Data Entry
Administrative Support
Project Management
$25 hourly
- 5.0/5
- (7 jobs)
I'm a Quality Management expert with experience in ensuring your processes are at the top level. I'm also a pert time translator and and editor and look forward to assisting you with your needs from grammar correction, to translation to proof reading your processes and providing helpful recommendations.

Customer Service
Translation
Food
Quality Assurance
Root Cause Analysis
Sales
Continuous Improvement
QA Testing
Lean Development
Test Results & Analysis
$25 hourly
- 5.0/5
- (3 jobs)
I am a highly motivated individual with a can do attitude. I bring years of experience in the administrative, customer service and data entry field. I am always willing to give 110% in whatever task I am given, I have a great work ethic, am organised with exceptional time management skills and remain professional at all times. My previous work experience and education also support this. I have experience and am beyond competent in the following areas; - Customer service and customer satisfaction - Working alongside a variety of highly respected professionals such as nurses and doctors - Experience with data entry and data cleansing - Have vast knowledge and expertise in a variety of Microsoft office programs as well as other widely used programs generally used within a hospital setting - Organised, multi-tasker with experience working in a high paced, pressured environment - Exceptional attention to detail and a perfectionist - Tafe qualifications in business, management and aged care areas. Above all that, I am an approachable, highly motivated individual who is trustworthy, honest and reliable. I would love to assist you in any way I can.

Customer Service
Call Center Management
Personal Development
Review
Invoicing
Customer Satisfaction
Documentation
Task Coordination
Customer Feedback Documentation
Administrate
Medical Records Research
Data Cleaning
$35 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE To Gain employment, either full time , part time, casual, or term contract work. And to gain experience and add to my currently skills and knowledge. Wanting to find employment in the Promotional and brand ambassadors industry. I have previous experience and have a agency at the moment but looking for more sub contractor job offers but open minded to new things. I’m happy bubbly friendly smiling all the time and so confident and a quick learner and team leader and work well in teams and I am reliable

Customer Service
Sales
Leadership Skills
Customer Support
Promotion
$40 hourly
- 0.0/5
- (1 job)
Organised and reliable candidate successful at managing multiple priorities with a positive attitude. Competent and willing to take on tasks and added responsibilities to meet required goals. Homemaker/mother eager to return to work to offer my enthusiastic 'can do' attitude. Excellent communication skills and professional etiquette. Customer Service orientated with a meticulous attention to detail.

Customer Service
Marketing
Cooking
Outbound Sales
Cold Calling
Appointment Scheduling
Phone Survey
Scrapbooking
Painting
Sales
Data Entry
Gardening
Call Center Management
Online Chat Support
Order Processing
$30 hourly
- 5.0/5
- (2 jobs)
Looking for a professional that can adequately satisfy all your proof reading, writing , web designing, data entry and copy needs? Well then , Look no further as you have found your next client. As a former Employment Consultant, I believe regular communication is key into building and completing the task at hand between the employer and myself. Look no further and contact me for your next task

Customer Service
Writing
Article Writing
Blog Writing
Aviation
Scheduling
Administrate
Appointment Scheduling
Presentation Design
Office Design
Proofreading
Microsoft Word
English
Microsoft Office
Microsoft Excel
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