Hire the best Customer Service Representatives in New York

Check out Customer Service Representatives in New York with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.8 out of 5.
4.8/5
based on 499 client reviews
  • $35 hourly
    Marketing and sales background, real estate industry focused. Skills in business development, real estate advertising, graphic design, website development, copywriting, and blogging. Years of work experience in media sales, which includes email marketing strategies, advertisements, and search engine optimization.
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    Adobe Creative Cloud
    Business Development
    Blog
    Copywriting
    Customer Relationship Management
    Data Entry
    Real Estate
    Email Marketing
  • $75 hourly
    Certainly! Here's an optimized Upwork profile based on your current profile: 👋 Welcome to my Upwork profile! I'm a seasoned Customer Support professional with a wealth of experience spanning over 5 years. My expertise extends from frontline support to team leadership, and I'm proud to hold the distinction of being a Certified Zendesk Expert. My passion lies in streamlining and enhancing workflows for small businesses and startups, with a special focus on the dynamic SaaS industry. However, I've also successfully deployed Zendesk environments across diverse sectors, including eCommerce, healthcare, marketing, and distribution. 🎓 My academic background is solid, with a Master's degree in Information Systems and a Bachelor's in Applied Mathematics, both earned from Marist College. This educational foundation enriches my problem-solving abilities and analytical thinking, which I apply to the benefit of my clients. 🌟 Hailing from the great state of New York, I offer a distinctive fusion of professional proficiency and personal passions to each project. Outside of my work, I'm an avid reader, a dedicated gamer, and a passionate cook, and love to exercise. These hobbies reflect my commitment to continuous learning and creative exploration, values that naturally spill over into my work. I'm here to collaborate with you on enhancing your customer support processes, whether you're a budding startup looking for the perfect Zendesk setup or an established business seeking to optimize your customer service operations. Let's connect and discuss how I can help your organization deliver exceptional customer experiences, streamline workflows, and drive growth. Feel free to reach out, and let's embark on a journey of excellence together! 🚀
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    Customer Service Training
    Shopify
    Project Management
    Mixpanel
    Zendesk API
    Ticketing System
    Phone Support
    In-App Support
    Email Support
    Zendesk
    End User Technical Support
    Product Support
    Customer Service Analytics
    Technical Support
    Customer Support
  • $35 hourly
    I help online marketplace sellers manage their overall account health and work with sellers to get their suspended listings or account reinstated on their respective marketplaces (Amazon, Etsy, eBay, etc.). Whether your listings/account has just been suspended and you're not sure what to do, or you've run into so many dead ends with getting reinstated and have no options left, I can help. • I can help clients who no longer receive responses from the businesses with whom they have an issue. • I'll work with you until you see the result you want or all appealing methods have been exhausted; success cannot be guaranteed. • We'll keep in touch regularly to ensure we reach a resolution for you as soon as possible.
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    Writing
    Amazon Vendor Central
    Etsy Listing
    Amazon Web Services
    Amazon
    Dropshipping
    Amazon Dropshipping
    Account Management
    Amazon Webstore
    eBay Listing
    Kindle Direct Publishing
    Legal Writing
    Arbitration
    Amazon Listing
    Amazon Seller Central
    Virtual Assistance
  • $34 hourly
    I am a professional, self-motivated individual with a strong work ethic and attention to detail. Proven leadership, problem solving, strong communication, and strategic skills. Over fifteen years in leading exceptional customer service. Diversified career with proven track record of establishing and exceeding expectations. Extensive knowledge regarding employee benefits, Microsoft Dynamics CRM and proficient in Microsoft Excel. I look forward to working with you.
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    Training
    Microsoft Dynamics CRM
    Candidate Interviewing
    Benefits
    Database Management System
    Microsoft SharePoint
    Database Management
    Microsoft Outlook
    Microsoft Excel
    Data Entry
    Microsoft Word
    Microsoft Office
  • $100 hourly
    Hey there! 👋 Ready to give your writing an extra sparkle? Look no further! I'm a native English speaker, published Finance author, & Consultant, with extensive professional editing & proofreading experience (as well as proficiency in Chicago, APA, & MLA citation & footnote formatting). With my sharp eye for detail & passion for crafting polished prose, I'm here to elevate YOUR content! I've worked with dozens of clients across countless industries to elevate their writing. If you need assistance with any of the following, I'm positive I can help: ✅Research papers, thesis, & dissertations ✅Academic essays, reports, & case studies ✅Book chapters ✅Periodicals & journal submissions ✅Undergraduate/Graduate school applications essays ✅College & scholarship personal statements ✅Professional documents, notices, & emails ✅Official memos ✅Newsletters Before starting your project, I’ll conduct a FREE preliminary call to discuss your goals & give you the opportunity to ask me any questions. From there, I’ll meticulously edit your document to perfection, making sure you're 100% satisfied. Upon completion, I’ll return your original file, as well as the new, edited version in both Word & PDF format! I’m confident I can help you present the BEST version of your work that’s sure to impress any professional! Your satisfaction is my top priority. You’ve worked hard on your writing, let me help you with the editing! Rest assured you're in good hands. :) Check out my profile for customer reviews & testimonials!
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    Resume Development
    CV/Resume Translation
    Resume Writing
    Line Editing
    Cover Letter Writing
    Editing & Proofreading
    Copy Editing
    Cover Letter
    Resume
    Resume Design
    Writing
    Academic Research
    Resume Screening
    Business Presentation
  • $20 hourly
    I am what people refer to me as a "people person." I am extremely dedicated to make sure that anyone I am working feels as if I have their best interest and provide the best level of service. I have am an experienced virtual assistant who can help manage your calendar, mange your meetings, support you through your projects, create exciting youtube thumbnails and just be the extra hands that you need.
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    Order Processing
    Administrative Support
    Receptionist Skills
    Data Entry
  • $10 hourly
    Intermediate Customer service /Sales Representative with experience in Direct Sales. I am a diligent, determined and dedicated individual who believes the world is my oyster. I am well spoken, sociable and interested in expanding my knowledge and skill set through interacting with people from different cultures.
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    Online Chat Support
    Email Support
    Proofreading
    Data Entry
    Google Workspace
    Customer Support
    English
  • $20 hourly
    As a professional VA and customer support associate, my services include but are not limited to: ✔️ Responding to customer inquiries via email, phone, or chat. ✔️ Providing customer support and addressing customer concerns in a timely and professional manner. ✔️ Scheduling appointments, meetings, and travel arrangements. ✔️ Managing social media accounts and other online platforms and more! I'm dedicated to providing my clients with the best possible experience, and I'm always striving to exceed their expectations. I'm committed to meeting deadlines and delivering work that is accurate, professional, and of the highest quality. Contact me to leverage my expertise for your project's success. Let's elevate your operations together. ☎️
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    Customer Satisfaction
    Multitasking
    Virtual Assistance
    Scheduling
    Receptionist Skills
    Phone Communication
    Interpersonal Skills
    Customer Support
    Online Chat Support
    Email Support
    Phone Support
    Zendesk
    Spanish
    Inbound Inquiry
  • $20 hourly
    Looking to obtain employment as a virtual assistant. Excellent communication skills, customer service skills, documentation skills, social media skills, organizational skills and team management skills. Always punctual, detail-oriented and thrive off setting and achieving goals. Proficient in Google Suite and Microsoft Suite.
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    Data Entry
    Personal Administration
    Social Media Content
    Time Management
    Microsoft Office
    Event Planning
    Scheduling
    Communication Skills
    Administrative Support
    Email Communication
  • $28 hourly
    My name is Olesya. I am a self-starter full-stack engineer with experience in JavaScript and Ruby-based technologies. My main professional focus is building impactful software that promotes equality and contributes to the livelihood of people in the fast-changing technology-dominated business world. My technologies stack includes React, TypeScript, Node.js, Nest.js, Jest, Postman, Ruby on Rails, Java, SQL, Git, RESTful APIs, and more. I am available to be contacted at olesyam.miller@gmail.
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    React
    API Development
    Postman
    API
    Ruby on Rails
    JavaScript
    Ruby
    TypeScript
  • $17 hourly
    Whether it's administrative work or research, I'm the one for you! - Experienced with Microsoft Office Suite, Google Suite, BambooHR, and Apollo.io - Knowledgeable of Qualtrics, SPSS, and R - Knowledge in lead generation and market research - Knowledge in Organizational Psychology, academic proofreading/writing, statistical analysis of surveys, study design, data handling, literature research, and more!
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    Microsoft Excel
    Google Workspace
    BambooHR
    Psychology
    Spreadsheet Software
    Microsoft Office
    Organizational Behavior
    Academic Research
    Administrative Support
    Data Analysis
    IBM SPSS
    Qualtrics
  • $20 hourly
    What motivates me? Happy customers and repeat business. Working towards the best outcome for the company and customer. Watching companies grow and become more successful than expected! As an Online Engagement Specialist, I cultivate vibrant digital communities through strategic content and interactive experiences. With a keen understanding of social media dynamics, I orchestrate campaigns that captivate audiences across various platforms. Leveraging analytics and insights, I refine strategies to optimize engagement and foster meaningful connections with followers. From crafting compelling posts to initiating lively discussions, I thrive on igniting online conversations that resonate with target demographics. Through innovative approaches and continuous monitoring, I ensure brand visibility and reputation management. My multifaceted skill set encompasses content creation, community management, and trend analysis, driving sustained growth and fostering brand loyalty in the digital sphere. Here is a quick overview of some of my other experience: Operations Manager for a veterinary clinic - Customer Service / Conflict resolution -Develop and document process and procedures -Excellent Microsoft Office skills - All HR responsibilities, recruit and retain exceptional talent - Expertise in team building Sales -Skilled in HubSpot/Salesforce -Experienced in Cold Calls -Utilized email funnels to generate leads -SEO I have excellent collaboration skills, outstanding resilience as well as strong problem solving & analytical thinking skills. I am passionate about small/growing organizations that matter. Thank you for the opportunity & I know you will be very satisfied with my work.
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    Marketing
    Social Media Advertising
    Pinterest Ads Manager
    Veterinary Medicine
    Medical Transcription
    Data Entry
    Google Ad Manager
    Outbound Sales
    Business Management
    Management Skills
    Project Management
    Microsoft Project
  • $12 hourly
    PROFESSIONAL SUMMARY I'm passionate about serving customers with the upmost professionalism and respect while providing excellent customer service. My primary goal is to develop new business relationships and build lasting relationships by consistently delivering top tier service that exceeds expectations as well as driving sales for my company in a profitable way. I'm dedicated, highly organized, reliable, personable and hardworking with an eye for detail. I am confident that I would make a great asset to any organization. I believe myself to be an excellent addition to a team, and I look forward to hearing from you
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    Microsoft Excel
    Technical Support
    Streamline
    Phone Communication
  • $17 hourly
    Looking for part-time work as a virtual assistant, customer service representative, debt collector, product reviewer or data entry specialist I have over 5 years of experience in the Healthcare field, along with customer service skills. I am comfortable with Medent EMR and patient billing.
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    Content Writing
    Cold Calling
    Virtual Assistance
    Social Media Management
    Debt Collection
    Electronic Medical Record
    Medical Billing
    Medical Records
    Data Entry
    Receptionist Skills
  • $15 hourly
    Highlights of Qualifications * Compassionate and caring about the needs of others * Detailed-oriented and organized in all tasks * Good listener and effective communication skills
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    Proofreading
    Typing
    Active Listening
  • $10 hourly
    By day I am an Oracle Web Application Developer. By evening I work as a WordPress Administrator and an Online Course Administrator. I am available from 5:30 PM to 12:00 PM EST weekdays and 24/7 on the weekends. I currently work full time as a web application developer from 7:30 AM to 5:00 PM EST, Monday - Friday. I pay attention to detail and love a challenge. I love learning new technology.
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    PHP
    MySQL Programming
    Social Media Marketing
    Trello
    AWeber
    Adobe Photoshop
    WordPress
    Data Entry
  • $15 hourly
    Over the last decade, I I have been working as a freelance translator in a wide range of fields (e.g., medical, general, and legal), I worked both from home and in office based companies. I joined oDesk in 2010, and since then I have been involved in many translation and writing jobs. I am a native Arabic speaker with fluency in both spoken & written English, I posses great communication skills. I have excellent MS office skills including Excel, Word, PowerPoint, and outlook, I am also proficient in using google documents, Dropbox, google drive with ability to learn any new software in a short period of time. I have great time management skills with ability to multitask which allows me to get the job done within a short turnaround. I am a fast learner, hard worker who has a great ability to work under pressure.
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    SEO Writing
    Social Media Optimization
    Blog Writing
    Telephone System
    Customer Support
    General Transcription
    Social Media Management
    English to Arabic Translation
    Arabic
  • $25 hourly
    I have over 15 years of experience in Customer Service, Sales, Inbound and Outbound Telemarketing. I have a very clear and polite voice and I am a natural closer who is very good at overcoming objections. Give me your prepared script and I will use my natural ability to deliver. Hire me if you want the job done efficiently.
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    Salesforce
    Appointment Scheduling
    Sales
    HubSpot
  • $30 hourly
    Whether you go to work early and sometimes leave late it is just not enough hours in a day to get things done. Then on top of that you have to have energy and time to balance your personal life whether a student, parent, caretaker, or spouse. Everyone needs help and it is nothing wrong with seeking it. My name is Chanel Smiley and I am founder and sole virtual assistant of Keep Calm Hire Chanel a company offering virtual assistant support to both businesses and individuals! General - Provide great customer service and support that will build a lasting relationship and work ethic that my clients can genuinely appreciate and know they deserve. Businesses - Free business client from tedious and repetitive tasks so that they can focus more on building the business. Individual - Free individual client from their workload and tedious task so they can focus more on family and getting down time.
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    Google Docs API
    Microsoft Excel
    Content Writing
    Critical Thinking Skills
    Computer Skills
    Administrative Support
    Mailchimp
    Microsoft Word
    Data Entry
    Social Networking Development
    Customer Support
  • $27 hourly
    Let me try to cut to the chase here. All you really need to know about me is that I take pride in everything I do, regardless of the nature of the work, however tedious it may be. If you hire me, I guarantee the highest quality of work within my power. When it comes to completing a project, I always demand the best from myself. A little bit about my experience. I attended Hunter College High School, one of the top schools in New York City, and went on to receive a degree in International Business & Management from Dickinson College. After college, I moved out to Los Angeles and my first job was a massive data entry project for a high-end Italian furniture company. I spent six months, forty hours a week, recataloging their entire furniture data base. It wasn't the most thrilling project, but like I said, I take pride in everything I do. While I was finishing up the project, I met the company's new accountant, who offered me a job doing tax returns in his office. After eight months, the office manager left and I took over for her. It was then my responsibility to do everything from quarterly tax returns to payroll to bookkeeping to accounts receivable, and so on. As such a job required, I became very detail and task-oriented. During those two years, I also worked one or two days a week for another furniture company, cataloging their furniture and writing descriptions of products. In my free time, I enjoy reading and writing, so anything involving writing or editing is also right up my alley. I've spent the past five years working remotely full-time, doing customer service and a variety of administrative tasks for several U.S. companies. At the moment, one of the companies I work for is in the process of closing, which has freed up 20-30 hours per week, and I'm looking for a new position, preferably in customer support, but I'm open to anything.
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    WooCommerce
    Writing
    Data Entry
    English
    Zendesk
    Help Scout
  • $20 hourly
    Hi! I'm Andrew! A Virtual Assistant with extensive experience in providing reliable and efficient administrative support to businesses and professionals. If you're looking for assistance to increase productivity and achieve your goals, you've come to the right place! I understand your specific needs and customize my services accordingly. Customer satisfaction is my top priority. Feel free to message me and let me lighten your workload. Excited to work with you! ❤️ Here are some of the virtual assistant services that I offer: Web Research Lead Generation Data Entry LinkedIn Marketing Data Collection Email Marketing Extracting contact information from the web. Social Media Management Report Writing Copy/Paste work SEO KEYWORD RESEARCH & COMPETITOR ANALYSIS. If there is something you need help with that is not on the list, please feel free to ask. Client satisfaction is my topmost priority. 100% MONEY BACK if you are not satisfied.
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    Social Media Management
    Social Media Engagement
    Data Entry
    Administrative Support
    Sales Management
    Virtual Assistance
  • $20 hourly
    Authorized to work in the US for any employer * Administrative experience * Commercial Driving * Kitchen experience (4 years) * Food handling (8 years) * Customer service (10+ years) Assessments Customer focus & orientation - Proficient February 2023 Responding to customer situations with sensitivity Full results: Proficient Customer service - Proficient October 2021 Identifying and resolving common customer issues Full results: Proficient Administrative assistant/receptionist - Proficient October 2021 Using basic scheduling and organizational skills in an office setting Full results: Proficient Food safety - Proficient March 2022 Knowledge of proper food and equipment handling safety measures Full results: Proficient Work style: Reliability - Proficient February 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient Attention to detail - Proficient November 2021
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    Cooking
    Home Decor
    Fast Food
    Painting
    Office Design
    Server
    Microsoft Office
  • $80 hourly
    Shaun Vaccaro currently serves as Owner/Chief Consultant of the Summit Sales Group. He is a renowned expert in the fields of B2B Marketing, Lead Generation, and Sales Pipeline Building. To date, he has secured more than $10 Million in recurring revenue for his clients. Prior to his current posts, Shaun served as the Vice President of Strategy & Client Success with Tech Pro Marketing, as well as Senior Marketing Consultant with Marketopia, both roles that allowed him to work directly with IT Service companies on crafting custom marketing solutions to help business grow and scale. Throughout a 10-year career working in the IT Services space, Shaun has successfully consulted for several hundred companies around North America. Shaun was also the founder of Fullblast Productions L.L.C. , a New York-state based consulting firm, and has also co-founded MuzicEFX, a Delaware Corporation focused on helping to bring 4-D technology to market in the U.S. Throughout his career, Shaun has done consulting for a wide variety of businesses ranging from small tech start-ups to Inc. 500 companies. A recent nominee of the Tampa Bay Business Journal's Top 30 Under 30, Shaun maintains a Public Communication degree from SUNY Buffalo State.
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    Business Development
    Contract Negotiation
    Management Consulting
    LinkedIn Profile Creation
    Data Mining
    Client Management
    Data Management
    B2B Marketing
    Market Research
    List Building
    Lead Generation
    Sales
    Sales Management
  • $40 hourly
    For the last 40 plus years I’ve worked in the IT world as a designer, developer, and programmer in multiple languages and environments. I worked as a team lead doing Technical Accessibility work on Microsoft Products and PDFs both simple and complex technical documents for 5 years prior to becoming a freelancer in 2013. I am well versed in the latest compliance requirements for Electronic Documents (multiple formats), Web Products/Services, and Desktop Applications – Standard/Guideline Web Content Accessibility Guidelines 2.0 Web Content Accessibility Guidelines 2.1 Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 ADA Title III EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11) Through this work multiple collaborations were born with HHS (U.S. Department of Health & Human Services), BLH, AccessibilityOz, ICF, and PCG. Standards were promoted to a very high level meeting and exceeding all Federal Guidelines and International Guidelines. Below I've included an Introduction Letter with a bullet point list of my responsibilities as a Team Lead for Pearl Interactive Network, LCC for my previous Employer 2013-2018.
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    Management Skills
    PSD to WordPress
    Adobe Acrobat
    WordPress e-Commerce
    Section 508
    WordPress Theme
    Web Accessibility
    Web Design
    Web Content Accessibility Guidelines
    WordPress Plugin
    PHP
    CSS 3
    HTML
    SQL
  • $42 hourly
    Did you know that companies can save up to 78% of costs by hiring a virtual assistant? Are you tired of juggling too many tasks and need a personal concierge to make your life easier? Well, look no further because I'm here to help! With over 12 years of professional experience, I have the skills and expertise to make your life easier. I specialize in working with everyone from corporate clients and small businesses to entrepreneurs, freelancers, and even tourists! So what can I do for you? The list is endless! From organization, data entry, research, itinerary planning, content drafting, spreadsheets, presentations, file conversions, email, social media management, website management, shipping label creation, postcard/letter printing, bookings, reservations, personal shopping and more. If you can dream it, I can do it! I'm also resourceful, so if you have a unique request that isn't on my list, just ask me. I received my BA in International Trade & Marketing at the Fashion Institute of Technology, and have worked in the luxury fashion sector as well as hospitality in New York. I'm fluent in English, Italian, and Spanish. So, if you want to focus on what's important while I handle the rest, just drop me a message and let's get started. Looking forward to working with you! Best, Vanessa
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    Fashion Consultation
    Numeric Fluency
    Mystery Shopping
    Microsoft PowerPoint
    Italian
    Translation
    Copywriting
    Email Support
    Castilian Spanish
    English
    Virtual Assistance
    Phone Communication
    Proofreading
    Word Processing
  • $50 hourly
    I'm a BS graduated IT Professional. A team worker, reliable and trustworthy Able to work under pressure. Organized and logical with excellent project management skills with 12 YEARS of industry experience. I am from the USA and do remote support globally and onsite support NYC, NY, NJ, CT , RI and MA areas. I do US based IT support and professional web designing services. SKILLS • IT Operations and technical team management (Level 2 & Level3 support lead) • IT system infrastructure, Security, Cost and Assets management • Support and troubleshooting skills in Windows, Mac, Linux, iOS and Android operating systems • Excellent problem-solving ability with a high level of technical and PR skills • Team player - Enjoy working in both team environments and independently • Can work under pressure with minimum supervision • Web design, development, hosting and management EXPERIENCE ● Experience in Microsoft server technologies Windows Server 2008 - 2019 ● Cloud infrastructure support – AWS EC2, Route53, LightSail, Workspace, IAM, Cloud Watch ● Provide Level 1 to 3 IT support ● Managed IT environment and response to SLAs / support tickets (Kaseya, ServiceNow) ● Remote software deployment tools ● Office 365 licensing, Azure AD, Exchange Online administration and Office 365 related products ● Email migration – from G-suite to Office 365 or any email service ● Web administration: Plesk/ cPanel Linux, Apache MySQL, LAMP/XAMPP, FTP, DNS, MX records ● Experience in Virtual servers: Hyper V, VMware, and Oracle Virtual Box ● Hardware and infrastructure support – Dell, HP, Lenovo, Toshiba, Acer, Apple ● Amazon Alexa, Google Assist setup and add smart devices. Office 365 Office 365 / Microsoft 365 Mailbox setup Office 365 Licensing Office 365 / Microsoft 365 administration Office 365 / Microsoft 365 email migration Office 365 / Microsoft 365 resolve Outlook problems Office 365 / Microsoft 365 archiving Office 365 / Microsoft 365 to Google Workspace migration Office 365 / Microsoft 365 SharePoint sites setup Office 365 / Microsoft 365 One Drive for Business setup Resolve One Drive for Business sync issues Resolve Microsoft 365 and Microsoft Business account issues and confusions Google Workspace to Office 365 / Microsoft 365 migration Rackspace to Office 365 / Microsoft 365 GoDaddy Office 365 to Office 365 / Microsoft 365 or Google Workspace migration Google Workspace (Gsuite or G-Suite) tenant setup Google Workspace email setup Google Workspace all level of migrations - from IMAP or anything Gmail to Google Workspace migration GoDaddy to Google Workspace migration NameCheap to Google Workspace migration Google Workspace groups emails Dropbox to Google Drive migration Dropbox to Microsoft One Drive for Business migration Google / Microsoft calendar and contacts migration Create mail forwarders at no recurring cost for Office 365 and Google Workspace Also do: ● HTML to WordPress Conversion ● Develop Custom Page Templates ● WordPress Theme Customization ● Fix Errors ● Responsive and stunning WordPress Website Development ● WordPress Custom Plugin Development ONSITE Hardware, software installation Smart devices setup and configuration - TVs, plugs, switches, lights, hubs etc. Please contact me to discuss for more details.
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    Microsoft Exchange Online
    WordPress Plugin
    WordPress Bug Fix
    WordPress
    WordPress Development
    Email Support
    Google Workspace Administration
    Windows 10 Administration
    Desktop Support
    Technical Support
    Office 365
    Web Design
    Microsoft Windows
    Email Communication
  • $40 hourly
    I have worked in tech an upwards of seven years (networking, sys admin, a bit of identity management, project management, and azure). Technical familiarity with: Active Directory ADFS Windows 10 Office 365 Windows Server 2016 Azure AD Linux Workload migration Updates and Patching Powershell Trello MSFT Teams MSFT Project Adobe Spark Canva Zoom LinkedIn And many more. Written technical content such as sops, best practices and other deliverables such as powerpoints and webinars.
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    Voice-Over
    Product Management
    Information & Communications Technology
    Resume Writing
    Program Management
    Editing & Proofreading
    Creative Writing
    Technical Writing
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