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Hire the best Customer Service Representatives in Alimosho, NG

Check out Customer Service Representatives in Alimosho, NG with the skills you need for your next job.
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Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 412 client reviews
  • $10 hourly
    • 4.9/5
    • (4 jobs)
    Hi, I'm Jessica – it's great to connect! I’m a dependable Virtual Assistant and Customer Support Specialist with a heart for helping business owners feel less overwhelmed and more in control of their day. I know how hectic things can get—between managing emails, responding to customers, staying on top of admin tasks, and everything in between. That’s where I come in. I step in as your behind-the-scenes partner, managing the day-to-day tasks that free you up to lead, create, and grow your business with confidence. Whether it’s answering support tickets, keeping your inbox in check, or handling follow-ups and scheduling, I help keep things moving smoothly. I bring reliability, a calm presence, and a get-it-done attitude to every task—so you can breathe easier knowing things are handled with care. Here’s how I can support you: ✅ Inbox Management – Keep things tidy, respond promptly, and stay on top of follow-ups ✅ Calendar & Scheduling – Never miss an appointment or important date ✅ Administrative Support – Maintain order across systems, docs, and operations ✅ Customer Care – Professional, friendly service that leaves a positive impression ✅ Task & Project Coordination – Stay ahead of deadlines and track priorities ✅ Research & Data Entry – Find, organize, and present key info when you need it Services I Provide: 💙 Virtual & executive-level admin assistance 💙 Email handling and communication support 💙 Basic bookkeeping and expense tracking 💙 Online research and reporting 💙 Social media coordination (light support) 💙 Calendar & travel planning 💙 Order processing and customer follow-ups 💙 Personal task coordination (as needed) 💙 Document formatting and presentation prep 💙 Help with recurring tasks and special projects Why Clients Like Working With Me: ✔ Organized, dependable, and proactive ✔ Communicates clearly and kindly ✔ Quick to learn new tools and workflows ✔ Maintains confidentiality and professionalism ✔ Helps you save time, reduce stress, and stay on track If you're ready to delegate and take some weight off your shoulders, I’m here to help. Let’s connect—I’d love to learn more about what support you need.
    Featured Skill Customer Service
    Decision Making
    Management Skills
    Social Media Management
    Cold Calling
    Travel Planning
    Phone Communication
    Scheduling
    Personal Administration
    Lead Generation
    Communications
    Data Entry
    Administrative Support
    Email Communication
    Virtual Assistance
  • $15 hourly
    • 5.0/5
    • (12 jobs)
    PERSONAL STATEMENT Diligent and professional customer service personnel with years' of experience in call center operations, supervisory roles and currently seeking to work with your dynamic team to make a positive difference with the customers you support and also deliver superior service.
    Featured Skill Customer Service
    Computer Skills
    Microsoft Windows
    Microsoft Azure
    Microsoft Office
    Technical Support
    Office 365
    Computer Science
    Call Center Management
    Email Support
  • $10 hourly
    • 4.9/5
    • (5 jobs)
    I am a success-driven professional with extensive experience in customer service management, technical support, research and analysis, documentation, after-sales support, and account management. I am proficient in setting up Microsoft 365 applications and cloud systems for clients while promptly resolving all raised customer issues. Michael is skilled in maintaining and building profitable relationships with cross-functional teams and stakeholders. I am passionate about delivering value in the workplace and improving work processes. I am proficient in end-user support, on-site and remote support, end-user security awareness training, hardware/software installation, and support. I am also an expert in Microsoft 365 for consumers and have good knowledge of Microsoft 365 commercials with experience with Microsoft Teams, azure active directory, and managing Active Directory. I am also into the deployment of the Medallia Experience Cloud, also familiar with enterprise applications/tools like RAVE, ASD, KIT, Quick Assist, Team Viewer, Trello, AnyDesk, Slack.
    Featured Skill Customer Service
    Computer Network
    Hardware Troubleshooting
    Customer Support
    MacBook
    Cloud Computing
    JavaScript
    Management Skills
    Microsoft Azure
    Desktop Application
    Medallia
    Microsoft Teams
    Microsoft Active Directory
    Technical Support
    Troubleshooting
  • $15 hourly
    • 5.0/5
    • (5 jobs)
    You can count on me to stay on top of every detail. I approach each task with focus and urgency, because I’m results-driven and committed to delivering with accuracy and speed. Your trust means everything, and I’m here to exceed expectations. I offer M365 Technical Support, operational /administrative support helping you tick off your business goals, optimize workflows, and deliver exceptional service. Let's chat about how I can help! 🧭𝑨𝒗𝒂𝒊𝒍𝒂𝒃𝒍𝒆 𝒇𝒐𝒓: 🚀 Long-term contracts 🚀 Short-term contracts 🚀 Hourly contracts 🚀 Fixed contracts Multiple active contracts, but still available for new projects! Most clients work with me as-needed, so I have room for more. Send me a direct message to discuss your needs. Here’s how I can help YOU: ✔ Microsoft 365 Support: Troubleshoot Exchange, SharePoint, Teams, and OneDrive issues fast, so your team stays productive. ✔ Virtual Assistance: Handle email management, scheduling, data entry, and documentation with precision and efficiency. ✔ Customer Service: Provide polite, prompt, and solution-focused support via email, chat, or phone, keeping your clients happy. I thrive on solving problems before they slow you down and love turning tech chaos into calm. Let’s chat about how I can support your business! Why work with me? ✅ Quick Resolutions: 90% of technical issues solved on first contact. ✅ Detail-Oriented: Flawless admin support to keep your operations smooth. ✅ Client-First Mindset: Your success is my priority, responsive, proactive, and professional. 𝗟𝐞𝐭'𝐬 𝐆𝐞𝐭 𝐒𝐭𝐚𝐫𝐭𝐞𝐝! Kindly send me a direct message here on Upwork, click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” button, or simply “𝐇𝐢𝐫𝐞 𝐦𝐞 𝐧𝐨𝐰” to benefit from my superpower because you also deserve an all-around rest and a healthier work life. I'm Ahmed Ayuba, and I'm passionate about helping you thrive.
    Featured Skill Customer Service
    Office Management
    Microsoft Excel
    Email Communication
    Virtual Assistance
    Project Management
    Problem Solving
    Appointment Scheduling
    Calendar Management
    Online Chat Support
    Data Entry
    Administrative Support
    Microsoft Office
    Microsoft Exchange Online
    Technical Support
  • $40 hourly
    • 0.0/5
    • (0 jobs)
    Profile Overview A passionate and persuasive Copywriter with a strong background in communication, customer psychology, and content creation. With 3+ years of professional experience in customer-facing roles, I understand what drives engagement, builds trust, and converts leads into loyal customers. I specialize in writing clear, compelling, and results-driven copy for websites, landing pages, emails, product descriptions, and social media. Whether you need words that sell, inspire, or inform, I bring creativity, precision, and strategy to every project. Core Skills & Expertise Website Copy (Home, About, Services) Product Descriptions (Amazon, Shopify, etc.) Email Marketing Copy & Newsletters Blog Posts & SEO Content Landing Pages & Sales Funnels Brand Voice & Messaging Social Media Captions & Ads Editing & Proofreading
    Featured Skill Customer Service
    Copywriting
  • $15 hourly
    • 5.0/5
    • (1 job)
    Communication, Windows 10 Administration, Networking, Windows Operating System, System Administration, Copy typing (converting PDF/JPEG files to Word)
    Featured Skill Customer Service
    Typing
    Communication Etiquette
    Online Chat Support
    Communication Skills
    Customer Support
    Computer Network
    Email Communication
    Office 365
    Microsoft Windows
    Microsoft Azure
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    Hello! I'm a chat moderator with a passion for ensuring safe and respectful online communities. I'm also interested in language-related tasks, including transcription and translation. *My Interests:* - Chat moderation and community management - Transcription and translation services - voice recording and voice over *My Goals:* - To provide exceptional support and moderation services to online communities.
    Featured Skill Customer Service
    Online Chat Support
    General Transcription
    Sales & Marketing
    Audio Transcription
    Inbound Marketing
    Cold Call
    Executive Support
    Lead Generation
    Appointment Scheduling
    Appointment Setting
    Customer Support
    Voice Recording
    Email Management
    Social Media Management
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    I am a customer focused professional with over 9 years Contact Centre experience, who has gained a significant amount of knowledge and experience in customer service as well as the running of Quality & Operational related activities. I am a data analyst, data entry specialist, and an Excel Guru. My organizational and office skills have been well-utilized during the years that I've worked in the field. I am well-versed with data, internet, and office work. Here is a summary of the things that I may and will be able to do for you: -Microsoft Excel: -Pivot table and Pivot graphs -Excel Templates -Excel Spreadsheet -Excel Reports(Weekly/Monthly/Quarterly/Yearly) -Financial Reporting -Microsoft Excel VBA -CSV file cleaning and editing - Account payable and account receivable invoicing. - Purchase order and sales order processing. - Conversion of PDF documents into Microsoft Office format. - Researching and Data Scrapping. - Review and check applications and supporting documents. - Data entry works - Lead generation and address list entry - Load information onto prescribed databases - Maintain complete activity logs and prepare reports. - Respond to requests for information and statistics - KPI Analysis - Quality Management
    Featured Skill Customer Service
    Excel Macros
    Quality Assurance
    Data Analytics
    Excel Formula
    Data Analysis
    Microsoft Excel
    Data Entry
  • $10 hourly
    • 0.0/5
    • (1 job)
    I type at the speed of 60 wpm and have been transcribing from home for well over a year. I have good listening skills. I can differentiate between speakers and can understand heavy accents. Proficient in grammar, aware of parts of speech and the correct usage of punctuation in transcription Proficient in 99.5% accurate on easy audio and 98% on difficult audio, I listened carefully to make sure I understand the most difficult audio or what others might think is inaudible. My experience as an editor has trained me to proofread and deliver the best quality transcript. Can handle tight turnaround schedules, Work at any time without affecting the quality of my work.
    Featured Skill Customer Service
    Community Management
    Game Testing
    Forex Trading
    NFT
    Cryptocurrency
    Crypto Wallet
    Customer Support
    Python Script
    Scriptwriting
    General Transcription
  • $5 hourly
    • 0.0/5
    • (2 jobs)
    Highly organized and reliable Virtual Assistant with strong communication and administrative skills. Proficient in Microsoft Office, Google Workspace, and various online tools. Experienced in managing schedules, handling correspondence, and performing data entry. Known for efficiency, attention to detail, and a proactive approach to problem-solving. Committed to providing excellent remote support to help clients achieve their goals.
    Featured Skill Customer Service
    Data Entry
    Calendar Management
    Time Management
    Problem Solving
    Email Management
    Administrative Support
  • $15 hourly
    • 3.9/5
    • (12 jobs)
    🚀 Boost Your Real Estate Business with an Expert Virtual Assistant & Transaction Coordinator! Are you a real estate agent or investor looking to streamline your operations, close deals faster, and focus on revenue-generating activities? I can help! 🔹 Who I Am: I'm an experienced Real Estate Virtual Assistant & Certified Transaction Coordinator (TC) (California Association of Realtors - CAR) with a track record of supporting real estate professionals in managing transactions, backend services, administrative services, CRM systems, and workflow automation. 🔹 How I Can Help You: ✔ Transaction Coordination: Manage paperwork, deadlines, compliance, and smooth closings. ✔ CRM & Lead Management: Organize and nurture leads using Follow Up Boss, kvCORE, Top Producer, Salesforce, HubSpot, and more. ✔ Appointment Scheduling & Coordination: Vendor management, inspections, and client follow-ups. ✔ Workflow Automation: Set up systems and processes using Zapier, Asana, and Monday.com. ✔ Real Estate Research & Lead Generation: MLS searches, skip tracing, and market research. ✔ Email & Communication Management: Stay on top of client communication and updates. 🔹 Why Work With Me? ✔ Highly Organized & Detail-Oriented – Never miss a deadline or key task. ✔ Tech-Savvy & Efficient – Familiar with top real estate tools & platforms. ✔ Client-Focused & Results-Driven – My priority is helping you succeed. 📩 Let’s discuss how I can support your real estate business and help you grow! ⭐ Availability: More than 30 hours per week | Open to contract-to-hire opportunities.
    Featured Skill Customer Service
    CRM Automation
    Lead Nurturing
    Lead Management
    Communication Skills
    Administrative Support
    Customer Support
    Google Calendar
    Property Management
    Hospitality & Tourism
    Real Estate
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    I'm a vocalist. Regular communication and professionalism is really important to me, so let’s keep in touch
    Featured Skill Customer Service
    Affiliate Marketing
    Website Translation
    Singing
    Voice Acting
    Mobile App Testing
    Mobile App Design
    App Development
    App Icon Design
    AI Mobile App Development
    Customer Service Chatbot
    Web Design
    Mobile App Development
    Software Design
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE Results-driven professional with three years of hands-on experience in ERP implementation and Customer support, seeking a challenging role that leverages my expertise in managing business processes and ensuring customer satisfaction.
    Featured Skill Customer Service
    Administrative Support
    Cold Calling
    Data Analysis
    Data Entry
  • $5 hourly
    • 0.0/5
    • (1 job)
    Hello! I'm Augusta, a dedicated Virtual Assistant, Customer Service Expert, and Admin Support Specialist. With nearly a decade of experience supporting executives, business owners, and organizations, I possess the skills and expertise necessary to help you stay organized and achieve your business goals. Client Testimonials: 🌟 "I hired Augusta as a trainee in our reservation department, but within 10 days, she secured an associate position. Augusta exceeded all expectations. Her professionalism, attention to detail, and dedication to providing exceptional service were commendable. She consistently went above and beyond to ensure our guests had a seamless experience. I highly recommend her for any role requiring excellent customer service and organizational abilities." 🌟 🌟 "To Whom It May Concern, I am pleased to recommend Augusta for any future endeavours. As a reservations agent, she demonstrated professionalism and dedication to providing exceptional service. Her excellent communication skills and ability to handle multiple tasks efficiently were invaluable. Augusta's positive attitude and willingness to go above and beyond made her a valuable member of our team." 🌟 My Services: As your Virtual Assistant, I can assist you with a variety of tasks, including: Administrative Support: Calendar management, email correspondence, data entry, and file organization. Email Marketing & Copywriting: Crafting persuasive emails and marketing content. Appointment Scheduling & Lead Generation: Efficiently managing your calendar and converting leads into clients. Project Management & Team Management: Overseeing projects and coordinating team efforts to ensure success. Web Research & Data Entry: Conducting thorough research and maintaining accurate records. Social Media Management & Content Writing: Managing your social media presence and creating engaging content. Customer Service: Addressing inquiries, resolving issues, and ensuring a positive customer experience. Travel Arrangements: Organizing travel logistics and itineraries. My Key Skills: Exceptional Communication: Strong verbal and written skills for effective interaction with clients and team members. Time Management: Proficient in prioritizing tasks, meeting deadlines, and managing multiple responsibilities concurrently. Attention to Detail: Ensuring precision and accuracy in all aspects of work. Research & Analysis: Conducting detailed research and providing insights for informed decision-making. Tools & Software Proficiency: Microsoft Office Suite: Word, Excel, PowerPoint Google Workspace: Gmail, Google Docs, Google Sheets Project Management Tools: Trello, Asana, Monday.com Communication Platforms: Slack, Zoom, Google Meet, Microsoft Teams Customer Relationship Management: HubSpot, Zendesk Scheduling Tools: Calendly, Acuity Scheduling Data Management & Automation: Airtable, Snovio, Neverbounce Why Choose Me: I am committed to delivering high-quality work, maintaining confidentiality, and adapting to the unique needs of each client. With a proven track record and a passion for excellence, I ensure that your administrative tasks are handled with precision and efficiency. Ready to elevate your business efficiency? Let’s discuss how I can contribute to your success. Click "Hire Now" to start a conversation, and I look forward to the opportunity of being your trusted Virtual Assistant! Best regards, Augusta
    Featured Skill Customer Service
    Executive Support
    Travel Itinerary
    Travel Planning
    Customer Support
    Scheduling
    Appointment Setting
    Customer Care
    Calendar Management
    Call Center Management
    Email Management
    Communications
    Email Communication
    Administrative Support
    Virtual Assistance
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Hi there! I'm Innay Eza, a highly skilled and proactive Virtual Assistant with over 2 years of experience in providing top-notch administrative support and outstanding customer relationship management. I excel at organizing travel itineraries, managing bookings, and tackling various administrative tasks with precision. Certified by ALX in Virtual Assistance and HubSpot Academy in Customer Management, I'm dedicated to boosting productivity and ensuring client satisfaction through excellent organization and communication. Let's work together to make your life easier and more efficient!
    Featured Skill Customer Service
    Key Account Management
    Customer Engagement
    Administrative Support
    Receptionist Skills
    Relationship Management
    CRM Software
    Client Management
    Customer Relationship Management
    Virtual Assistance
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    I have vast experience in the following and have over the years successfully implemented ERP... 1. Data Analyst 2. Content writing 3. Enterprise content Management 4. Content creation 5. Data Extraction 6. OCR Translation 7. UI/UX 8. Graphic designs 9. Ai
    Featured Skill Customer Service
    Customer Support
    Phone Support
    Front Desk
    Virtual Assistance
    Microsoft Dynamics CRM
    Ebook Writing
    Copywriting
    Data Extraction
    Data Analysis
    Proofreading
  • $34 hourly
    • 0.0/5
    • (0 jobs)
    am a man with sound and analytical mind that's still very much open to facing challenges in any given field. Dogged. Charismatic. Empathy English Proficiency and able to communicatete fluently, so let's keep in touch and have a great working experience Social Media Page Management is one of my skill and also a Graphics Designs
    Featured Skill Customer Service
    Phone Communication
    Technical Support
    Technical Project Management
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    As an administrative assistant with three years of experience, I am well-equipped to serve as a live chat operator. My fluency in English and strong customer service skills make me an excellent candidate for this role.
    Featured Skill Customer Service
    Communication Skills
    Writing
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    A highly motivated and results driven Business Administration graduate with a good background in management and human resource. Through courses and internship experiences the ability to support talent acquisition, effective communication, and teamwork. I am eager to put my analytical and problem-solving abilities to work for a dynamic HR team, supporting organizational development, and promoting a healthy work environment.
    Featured Skill Customer Service
    Recruiting
    HR & Business Services
  • $6 hourly
    • 5.0/5
    • (1 job)
    Hi, I’m Ozioma! With over 6 years of experience in delivering exceptional customer support and administrative assistance, I specialize in creating seamless, stress-free experiences that turn customers into loyal advocates. Whether you’re in SaaS, eCommerce, fintech, health tech, crypto, property management, or other industries, I bring a versatile skill set, empathetic customer care, and a results-oriented approach to help your business thrive. What I Offer ▪️Customer Support & Retention ▪️Multi-channel support via live chat, email, social media, and phone (inbound/outbound) ▪️Expertise in CRM & helpdesk tools: Zendesk, HubSpot, Gorgias, Intercom, Freshdesk, Zoho, RingCentral, Kustomer, and more ▪️Focus on First Contact Resolution (FCR), improving CSAT scores by 20%+, and conflict resolution ▪️Customer crisis management, feedback collection, and proactive problem-solving to boost satisfaction and loyalty Virtual Assistance & Administrative Support ▪️Email and calendar management, appointment scheduling ▪️Data entry, file organization, online research ▪️ECommerce support: order processing, returns, refunds, product inquiries ▪️Project coordination across platforms like Asana, Trello, Notion, Monday.com, Google Workspace. Sales & Customer Success Support ▪️Onboarding new clients and users ▪️Cross-selling, up-selling, and developing long-term relationships ▪️Increasing customer retention and satisfaction scores (over 90% CSAT) ▪️Supporting sales teams with lead generation and follow-up Tech-Driven Support & Fast Learner ▪️Adaptable across tools and workflows, always ready to get started quickly ▪️Critical thinker with attention to detail ▪️Implementing automation workflows to reduce response times by up to 90% ▪️Handling software onboarding, troubleshooting, and improvement of customer success workflows with SaaS solutions Top Skills ▪️Customer Service ▪️Support Ticketing & Help Desk ▪️CRM Management (Zendesk, HubSpot, Freshdesk, etc.) ▪️Live Chat Support ▪️Email Support ▪️Phone Support ▪️Customer Satisfaction (CSAT) ▪️First Contact Resolution (FCR) ▪️Conflict Resolution ▪️Data Entry & Admin Support ▪️ECommerce Support & Order Processing ▪️Social Media Customer Support ▪️SaaS Customer Support ▪️Troubleshooting & Technical Support ▪️Client Relationship Management ▪️Communication Skills ▪️Multilingual Support (if applicable) ▪️Remote Customer Support ▪️Client Onboarding ▪️Upselling & Cross-Selling Industries I've Excelled In ▪️E-commerce & Retail: Managing orders, refunds, customer retention strategies ▪️Travel & Hospitality: Booking support, guest relations, maintaining 5-star ratings ▪️SaaS & Tech: User onboarding, troubleshooting, increasing software adoption rates ▪️Fintech, Health Tech, Crypto, Property Management: Tailored support solutions to meet industry needs Why Choose Me? ▪️Proven Track Record: 6+ years of delivering measurable results ▪️Customer-Centric & Friendly: Building genuine relationships with clients and their customers ▪️Fast & Flexible: Quickly mastering new systems and workflows ▪️Results-Driven: Committed to boosting your customer satisfaction, retention, and operational efficiency ▪️Reliable Partner: Dedicated to making your brand shine in every customer interaction Let’s Work Together! If you're overwhelmed by support tickets, slow responses, or customer churn, I’m here to transform your support process into a profit-driving asset. From full-time support coverage, project-based optimization, to scalable solutions for peak seasons—I’m your go-to partner. Ready to elevate your customer experience? Click “Invite to Job” or “Hire Now” — let’s build unforgettable experiences for your customers, together! ✨
    Featured Skill Customer Service
    Email Communication
    SaaS
    Answered Ticket
    Communication Etiquette
    Customer Experience
    Customer Support
    Customer Satisfaction
    Online Chat Support
    Product Knowledge
    Ecommerce Support
    Email Support
    Customer Retention
    Ecommerce
    Phone Communication
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    CAREER OBJECTIVE A versatile professional with a unique blend of linguistic proficiency, sales acumen, and administrative expertise. Equipped with skills to navigate dynamic environments, facilitate effective communication, and drive organizational success. Dedicated to leveraging experience to contribute value and achieve excellence in roles requiring adaptability, coordination, and linguistic fluency.
    Featured Skill Customer Service
    Phone Communication
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I’m a proactive IT support professional with a strong background in troubleshooting, system optimization, and customer service. Adept at translating technical complexities into clear, actionable solutions, I combine hands-on experience in IT support, software development, and data analysis with essential Microsoft certifications. I am ready to leverage my extensive problem-solving and communication skills in a role focused on Microsoft 365 support and cloud-based service delivery.
    Featured Skill Customer Service
    Technical Support
    Tech & IT
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    Profile Dynamic and results-driven Customer Support Specialist and Data Entry Personnel with a proven track record of driving growth and efficiency through accurate data entry and process optimization. I successfully led a high-performing team, accelerating company growth and training over 250 data entry personnel. With expertise in data management, team training, and process improvement, I excel in fast-paced environments and consistently deliver high-quality results. My short-term goals include enhancing data entry skills and expanding virtual assistance capabilities. In the mid-term, I aim to lead a team of specialists, implement process improvements, and develop industry specialization. Long-term, I aspire to become a senior data manager, expand my skill set to include data analysis and visualization, and pursue a leadership role in a company. To demonstrate a clear commitment, honesty, professionalism, consistently in an organization thereby helping the
    Featured Skill Customer Service
    Project Management
    Microsoft Project
    General Transcription
    Virtual Assistance
    Data Entry
    Community Management
    Technical Support
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Results-driven and highly passionate Sales and Customer Service professional with a proven track record of delivering exceptional customer experiences. Known for strong communication skills, a proactive approach to resolving issues quickly and professionally, and a dedication to customer satisfaction. Adept at handling a high volume of customer inquiries, managing complaints, and providing accurate information to ensure seamless interactions. Proficient in CRM systems such as Zoho Desk, Sales IQ, Hodu CC, and CRM tools, maintaining detailed records of all customer interactions. I am also experienced in collaborating with cross-functional teams to address complex customer needs, ensuring alignment and driving results. Detail-oriented and adaptable, I consistently meet and exceed performance metrics. Eager to contribute my passion for Sales, customer service expertise, and problem-solving abilities to a dynamic team, driving business growth and enhancing overall customer satisfaction. Core Competencies: Customer Management & Satisfaction Sales Strategy & Execution Business Development & Product Management Communication & Relationship Building Cross-Functional Team Collaboration Problem-Solving & Issue Resolution International Logistics & Transportation Software Expertise: Zoho Desk Sales IQ Huddo CC SKY Speed GO 7 Vid-Com Microsoft Office Suite ERP Systems Crane
    Featured Skill Customer Service
    Zoho CRM
    Chatbot
    Executive Support
    Virtual Assistance
    Technical Support
    Phone Communication
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I’m Timilehin — a detail-oriented Customer Support Specialist and Agile-trained Project Assistant with a background in Computer Science and real-world banking experience. For the past few years, I’ve helped customers navigate digital banking tools, credit card systems, loans, and account services at one of Nigeria’s top banks — Access Bank Plc. I specialize in turning complex issues into simple, helpful solutions. I’m also Agile-certified, with hands-on understanding of workflows, task tracking (Jira/Trello), team coordination, and CX-focused project execution. How I can help you: ✅ Customer Service (Email, Chat, Voice Support) ✅ CRM Support (Salesforce,) ✅ Virtual Assistance & Admin Support ✅ Process Improvement & Agile PM Support ✅ Digital Banking / Fintech support Reliable, responsive, and ready to help. Let’s work together to exceed expectations. 💬
    Featured Skill Customer Service
    Word Processing
    Microsoft Power BI
    Communication Skills
    CMS Framework
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    Of course! Here’s a professional and engaging bio for you as a customer service representative. Feel free to give me more details (like your industry, years of experience, achievements, or values) if you’d like it more personalized: ⸻ Customer Service Representative Bio With a strong passion for helping others and a commitment to excellence, I bring a professional, empathetic, and solutions-focused approach to customer service. I specialize in resolving issues efficiently, creating positive customer experiences, and representing brands with integrity and care. Whether it’s answering inquiries, troubleshooting problems, or ensuring client satisfaction, I thrive on turning challenges into opportunities to build trust and loyalty. Known for my communication skills, patience, and attention to detail, I take pride in making every interaction count. My goal is simple: to make customers feel heard, valued, and supported—every step of the way.
    Featured Skill Customer Service
    Phone Communication
    Tech & IT
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I'm Nancy — a reliable Customer Service Virtual Assistant and final-year Microbiology student. I specialize in handling customer inquiries, emails, and live chat with professionalism and empathy. What I offer: Email & chat support Inbox management Customer communication Friendly, efficient service Tools I use: Gmail, Zendesk, Microsoft Office, Google Workspace I'm organized, quick to learn, and ready to help your business deliver excellent customer support!
    Featured Skill Customer Service
    Active Listening
    Email Management
    Time Management
    Communication Skills
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