Name: Customer Service Representatives
Brand: Upwork
Rating: 4.7 (179 reviews)

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Clients rate Customer Service Representatives

4.7/5

based on 179 client reviews

$35 hourly
- 5.0/5
- (6 jobs)
3+ years of proven experience in relationship building and management, operations management management, project coordination, client relations and continuous improvement. Proficient in MS Office (Excel, Word, PowerPoint, Project, Visio, Outlook), Google Suite, Jira and SAP. ITIL Foundations Certified and pursing Fintech.

Customer Service
Process Flow Diagram
ITIL
Digital Marketing
Administrative Support
Process Improvement
Client Management
Microsoft Excel
Presentations
Microsoft Visio
Business Analysis
$75 hourly
- 5.0/5
- (5 jobs)
I am a professional photographer who also has a background in fine arts painting. I am very creative, resourceful, explorative, quick learner and i am eager to grow my skills and career. I take pride in my well organize workflow and how open i am to take up new challenges. Let's work together!

Customer Service
Adobe Illustrator
Capture One Pro
Arts & Crafts
Adobe InDesign
Adobe Lightroom
Adobe Photoshop
Photography
Microsoft Office
Adobe Premiere Pro
Shopify
$85 hourly
- 5.0/5
- (5 jobs)
Summary Extremely knowledgeable and results oriented with practical working experience in ecommerce and eLearning. Skilled in Strategy & Implementation, Customer Service, Social Media, Procurement, Learning Management, Training Delivery and Root Cause Analysis.

Customer Service
Elearning LMS Consulting
Elearning Design
Course
Business
Education Presentation
Learning Management System
Customer Experience
Adult Education
Elearning
Client Management
Journey Mapping
Training
Content Writing
Facilitation
$40 hourly
- 5.0/5
- (2 jobs)
I understand that growing a business could be challenging especially when combined with the tasks of keeping your books. Hence I'm here to relieve you off the task of keeping your books. My Name is Rita Akhibi, I use the QuickBooks Online platform to help you with your day-to-day financial decisions coupled with all my combined knowledge, experience, and expertise gathered from the financial institution in the past 23 years, working in the bank as a branch manager and also in a brokerage firm as a compliance manager. Let me help you with the following; - Daily Bookkeeping - Bank Account Reconciliation - Payroll Services - Quick Book Services -QuickBooks consulting -QuickBooks setup -Book Cleanup -Consulting - Financial Reporting & Year End Accounts -Item List and Chart of Account Organization - Bank and Credit Card Reconciliations -Payroll and Payroll taxes for various industries.

Customer Service
Payroll Accounting
Microsoft Office
Compliance
Risk Analysis
Accounting
Income Statement
Balance Sheet
Journal Entries
Financial Analysis
Communication Skills
Bank Reconciliation
Invoicing
Bookkeeping
$40 hourly
- 5.0/5
- (4 jobs)
As a corporate professional with over 5 years of experience, I am considering the possibility of transitioning to freelance work, leveraging my extensive experience with various CRM systems. As a Systems Consultant specializing in HubSpot & SalesLoft, I can maximize your CRM applications and integrate them into existing sales, marketing, service, and organization systems to achieve your goals. I am proficient in platform implementation, troubleshooting, configuring applications, report generation, and system maintenance of your HubSpot & SalesLoft databases. As a responsible individual who values clear deadlines, I have been successfully working remotely for the past 2.5 years. I am now seeking assistance in securing my first freelance project.

Customer Service
Lead Management Automation
Excel Formula
Looker Studio
Personal Training Session
Campaign Reporting
CRM Software
Spreadsheet Automation
CRM Automation
Marketing Automation
Analytics
Training & Development
Team Training
API Integration
HubSpot
$10 hourly
- 4.9/5
- (4 jobs)
-Web Research -Shopify/Ebay/Amazon -Customer Service -Lead Generation -Graphic Design -Basic HTML/CSS -Social Media Management Tools & Softwares Google Suite Canva Adobe Photoshop Microsoft 365 Shopify Apps Trello/Asana Slack

Customer Service
Email Support
Google Sheets
Ecommerce
Data Processing
Order Fulfillment
Microsoft Excel
Graphic Design
Data Entry
$16 hourly
- 5.0/5
- (13 jobs)
It has been almost 4 years since I started working as a WordPress Developer and Graphic Designer. The areas of expertise I have are Wordpress, Woocommerce, HTML5, CSS3, jQuery, and responsive coding. I can deliver custom WordPress solutions of any complexity — from website redesign to scratch. Skills: ✅ WordPress, CMS( Wix, Squarespace, Shopify, Weebly) ✅ WooCommerce, WordPress Builders (Elementor, Divi, WPBakery , Visual Composer) ✅ Bootstrap, Foundation, Semantic UI, TailwindCss ✅ jQuery, Javascript ✅ Adobe Photoshop, Illustrator, and Canva WHY ME? ✔️ 4+ years experience in WordPress design and development. ✔️ Fluent in English and Project Understanding. ✔️ 100% Client Satisfaction Guaranteed. ✔️ Mobile-Friendly WordPress Design. ✔️ Always stick to the agreed project deadlines. I will be very happy to help you achieve your goals and solve your tasks using the best of my knowledge, capabilities, and expertise in WordPress.

Customer Service
Elementor
Website Redesign
Blog
Canva
Digital Marketing
Web Design
Shopify
Management Skills
Website
WordPress Plugin
WordPress
Data Entry
$30 hourly
- 5.0/5
- (18 jobs)
A registered nurse with considerable experience in mental health, addictions, and primary care, Sophia is available for reviewing and fact-checking medical documents and articles, as well as consulting with businesses and start-ups on health-related projects and products. Sophia is also passionate about nursing and health education and has experience reviewing and creating educational content for healthcare students and professionals, including creating NCLEX-RN style questions.

Customer Service
Health & Wellness
Microsoft Word
Proofreading
Educational
Content Writing
Writing
Fact-Checking
English
$18 hourly
- 5.0/5
- (22 jobs)
Hello and welcome to my profile! I am a Top-Rated Virtual Assistant specializing in remote administrative support, project coordination, and data entry. I am dedicated to delivering accurate, efficient, and adaptable services to keep your virtual workplace running smoothly. Services I Offer: -Virtual Administrative Support: Streamline operations and coordinate tasks remotely. -Accurate Data Entry: Ensure precise data management. -Email Management: Organize your inbox and manage correspondence. -Calendar Management: Optimize scheduling of appointments and meetings. -Customer Service: Enhance customer satisfaction with exceptional support. -Task & Project Management: Prioritize tasks and manage projects efficiently. -Lead Generation: Grow your business by identifying potential clients. -Basic Accounting: Handle bookkeeping with accuracy. -Presentation Creation: Design impactful presentations. -Graphic Design (CANVA): Create appealing visuals and marketing materials. -Web Research: Conduct thorough and insightful research. -Social Media Management: Grow and manage your online presence. Why Choose Me? I provide reliable and efficient support, ensuring your business runs smoothly. My focus is on accuracy, organization, and customer satisfaction. Let’s work together to achieve your business goals! Best Regards, Dilshika

Customer Service
Content Management
Social Media Management
Google Workspace
Adobe Premiere Pro
Company Research
Canva
Asana
Task Coordination
Online Research
Microsoft Office
Administrative Support
Project Scheduling
Email Support
Data Entry
$30 hourly
- 4.8/5
- (9 jobs)
PMP certified project manager with 5 years of experience in leadership roles, implementing agile methodology in software development projects across various industries. I am passionate about seamlessly managing projects, collaborating with cross-functional teams, and creating value for businesses. I have wide experience streamlining operational processes, and leading teams to be more efficient in their service delivery. Skilled in utilizing project management tools like Jira, Confluence, Microsoft Excel, and Google Sheets. Proficient in Microsoft Office tools and experienced in managing multiple projects simultaneously. Strong interpersonal, team leadership, organizational, time management, and communication skills. Certifications include Project Management Professional (PMP) from the Project Management Institute (PMI) and Certified Scrum Master from the Scrum Alliance. Core competencies encompass technical skills in Microsoft Excel, Word, PowerPoint, Google Suite, ClickUp, Airtable, Trello, Jira, Confluence, and soft skills in team collaboration, client relationship management, data management, change management, and negotiation. Wide experience in focusing on stakeholder collaboration, process efficiency improvement, profit maximization, client satisfaction enhancement, and product visibility elevation. Adept at mitigating project risks, facilitating decision-making, overseeing quality solutions delivery, and streamlining administrative processes. Proven track record of implementing processes and plans that enhance efficiency, collaboration, and project success rates. Experienced in managing and coordinating multiple projects, optimizing deliverables, and communicating project status effectively to stakeholders Let's Collaborate: If you're seeking a reliable and results-driven professional to elevate your projects, manage teams, or provide executive support, I'm here for you! Let's collaborate and achieve your goals together. Feel free to reach out, and let's turn your visions into reality.

Customer Service
Email Support
Online Chat Support
Zendesk
Technical Support
Customer Support
Slack
Data Entry
Customer Satisfaction
Administrative Support
$20 hourly
- 5.0/5
- (22 jobs)
Hello! Welcome to my profile. I'd be more than happy to connect with you! I'm a dedicated and detail-oriented virtual assistant who is passionate about organization and efficiency. I am committed to providing top-notch support to help streamline your business operations. Here’s what I bring to the table: 🔹 Exceptional Phone Handling 🔹 Scheduling and Calendar Management 🔹 Outstanding Communication Skills 🔹 Proficiency in Live Chat Support 🔹 Accurate Data Entry 🔹 Comprehensive Email Management In addition to my virtual assistant expertise, I offer strong writing and editing skills to further enhance your projects. I value both my time and my clients' time, prioritizing clear and effective communication to ensure our collaboration is efficient and transparent. Let's work together to achieve your goals. Feel free to send me a message or an invite to connect!

Customer Service
Transaction Data Entry
Zendesk
Writing
Google Sheets
Email Support
Trello
Asana
HubSpot
Cold Calling
Online Chat Support
Scheduling
Google Workspace
Shopify
Data Entry
$25 hourly
- 5.0/5
- (2 jobs)
Queen's University graduate and varsity swimmer currently working in Marid. Hardworking, personable recent university graduate with five years of experience in the fast-paced customer service industry. Able to use my practical experience and goal-oriented nature to work alongside others in a motivated and sociable fashion.

Customer Service
Time Management
Microsoft Office
Academic Research
Python
Graphic Design
Editing & Proofreading
Food & Beverage
$15 hourly
- 5.0/5
- (4 jobs)
Hello, Thank you for visiting my profile! I am here to make your life easier. My name is Lola and I am reliable, hardworking and I will perform your job very efficiently, with speed and accuracy. I have specialize in data entry, transcription, administrative support and customer service in both the private and public sector. I am experienced with MS Word, MS Excel and MS PowerPoint but always open to learning new tools if there are different ones you prefer to work with. You should work with me because you will get: ✅ 100% accuracy ✅ Quick response ✅ Speedy delivery ✅ Service after delivery, if required Looking forward to working together! 😊

Customer Service
Video Transcription
Audio Transcription
General Transcription
Communication Skills
Administrative Support
PDF Conversion
Microsoft Excel
Microsoft Word
Data Entry
$10 hourly
- 5.0/5
- (7 jobs)
I've collaborated with diverse clients for over 5 years now, providing expertise in customer support, call and chat support, data entry, virtual assistance, lead generation, cold calling, bookkeeping, and other related tasks. I am an all rounder but industries I have worked the most for are e-commerce (Shopify, & Woocommerce), energy & utilities (Deregulated & Solar energy), real estate (Appointment setting for Remax), finance (Payment Processing), travel and hosting (Airbnb) I have experience managing outbound and inbound calls, providing email and chat support, conducting cold calls, engaging in sales activities, and performing data entry tasks for companies located in the US, Canada, UK, and Australia. After years of work, I am an expert in using various tools that make work easier eg Brandbot, Notion, SignNow, Canva, Hubspot, Trello, Asana, ClickUp, Mindbody Online, Slack, Workplace, Docusign, JotForms, etc. 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒: ✅Customer Support Services ✅ Lead Generation ✅ Virtual Assistance ✅ Data Management ✅ Data Entry ✅ AI Automation Let's have a quick Call on Upwork. I am available 24/7 Thanks,

Customer Service
Customer Acquisition
Customer Retention
Cold Calling
Email Marketing
Appointment Setting
Online Chat Support
Data Entry
Lead Generation
Virtual Assistance
Telemarketing
$33 hourly
- 4.9/5
- (46 jobs)
A freelancer for over ten years with strengths in online business management and social media management. Let's connect! I'm open to networking, discussing opportunities, and sharing insights within the realms of online business management and social media management. Together, we can explore the boundless possibilities that lie at the intersection of technology, creativity, and human interaction. Looking forward to connecting with you and embarking on this exciting journey together!

Customer Service
Web Design
Telemarketing
Affiliate Marketing
SEO Keyword Research
Blog Writing
Social Media Marketing
Article Writing
Legal Research
Data Entry
$50 hourly
- 5.0/5
- (16 jobs)
@TechSavvyAssistant I'm Jessica, a seasoned administrative professional with over a decade of diverse experience. While my roots are firmly planted in Texas, my journey has led me to Canada, where I've reimagined my career outside the conventional office framework. My mission is to champion small businesses, taking charge of the critical operational tasks that underpin your success. As a strategic partner to executives, I deliver daily support and bring a fresh perspective to your ideas and strategies. Here's a quick overview of my skill set: • HR Assistance • Onboarding/Offboarding • Recruiting and Hiring • Contract Management • Account Management • Standard Operating Procedures • Customer Service • Salesforce (Account Updating/Management) • Email Organization, Prioritization, and Filtering Why me? I combine quick adaptability and superb communication skills with a deep understanding of the unique challenges faced by each business. Drawing from my operations experience, I can swiftly pinpoint opportunities for growth and propose impactful solutions. But my most distinct attribute is my sincere care for people. I believe in treating everyone with respect and empathy, all while maintaining professional boundaries. Are you ready to transform your business with a dedicated, strategic partner? Let's talk! Reach out today and let's discover how we can work together to propel your business to new heights.

Customer Service
Business Operations
Recruiting
Public Speaking
Scheduling
CRM Software
Administrative Support
Online Research
Email Support
Data Entry
Light Project Management
Task Coordination
$100 hourly
- 5.0/5
- (1 job)
Hello and Welcome! My name is Amber and I am a Toronto based Screen and Voice Over talent. As a former Team Canada athlete, I apply many of the skills and values learnt over the course of my athletic career to my professional one. Story telling is a passion of mine and I pride myself on keeping an audience engaged. I've studied with one of Toronto's leading VO performers, Melissa Altro, and continue my creative practice at LB Studios. I've lent my voice to project with Electrolux, Reebok and Restylane where I also acted as VO talent and french translator. I am extremely driven, goal oriented and an out of the box thinker. I look forward to collaborating with YOU and making your next project a success!

Customer Service
Voice Acting
Teaching French
Voice Recording
Digital Marketing
Voice-Over Recording
Voice-Over
Creative Strategy
Amazon Listing Optimization
Social Media Marketing
Translation
$35 hourly
- 5.0/5
- (4 jobs)
Close this account. I have deleted everything I can and no longer want to use Upwork, even if they didn't suspend me without any real reason. Delete this whole profile.

Customer Service
Female
Video Upload
Video Production
Photo Editing
Video Processing
Adobe Lightroom
Adobe Photoshop
Video Editing
$50 hourly
- 5.0/5
- (3 jobs)
Skilled at building pipelines with top talent. Tech/Software/Marketing/SaaS/Sales sourcing. Guaranteed to get you placements.

Customer Service
Applicant Tracking Systems
Data Entry
Microsoft PowerPoint
Microsoft Outlook
Microsoft Word
Microsoft Excel
Recruiting
Resume Screening
Candidate Management
Candidate Interviewing
LinkedIn Recruiting
Candidate Sourcing
$40 hourly
- 5.0/5
- (4 jobs)
🌟 Turn Your Vision into a Profitable Business Ready to unlock the full potential of your business? I'm not just a Business Growth Expert; I'm your strategic partner in navigating the digital landscape. With a fusion of analytical prowess and creative genius, I bring a unique blend of B2B sales expertise, lead generation, data analysis, and market research to the table. 🔥 Elevating Your Online Presence: ✨ WordPress Web Mastery: Imagine a website that not only looks stunning but also converts visitors into loyal customers. That's what I build. ✨ Insightful Website Audits: Don't just own a website. Own a powerful online asset optimized for peak performance and user engagement. ✨ Viral Social Media Strategies: Ready to see your brand buzz on social media? Let's create content that resonates, engages, and grows your audience organically. ✨ Data-Driven Strategies: Unearth hidden opportunities with my expert data analysis, transforming numbers into narratives that drive business growth. ✨ Sales & CRM Optimization: Watch your sales process transform with innovative CRM solutions, turning leads into valuable customers. ✨ Influential Writing & Communication: I don't just write; I persuade. Every word is crafted to engage, convince, and convert your audience. 💎 Why Choose Me? 📊 Results-Driven: Your success is my success. My approach is tailored to deliver measurable results, pushing boundaries to achieve your business goals. 🌟 Creative & Analytical Balance: Where art meets science, that's where magic happens. Benefit from a rare blend of creative flair and analytical rigor. 🤝 Trust & Transparency: Building long-lasting partnerships based on trust, transparency, and mutual respect. Eager to embark on a transformative journey for your business? Let's connect and turn your dreams into impactful digital realities! 🚀📈

Customer Service
Scripting
SEO Audit
Content Creation
Voice-Over Recording
Virtual Assistance
Market Research
Web Scraping
Data Analysis
PDF Conversion
Microsoft Excel
Lead Generation
Data Entry
Business Development
Python
$32 hourly
- 5.0/5
- (2 jobs)
I am a motivated self-starter with over a decade of investment management and personal financial planning experience. I am also a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), and I am skilled in program development and My professional background includes the following: - Investment Advisor in a sizeable bank-affiliated firm, - Trustee at a small non-profit agency and - Supervisor in Governmental Social Services. - A variety of administrative and program support roles. Financial Planning & Budgeting Experience - Completed Financial, Tax, Retirement and Estate Planning for high-net-worth clients for a successful wealth management practice, which managed $800 million in assets. - Trusteeship services for youth ages 16-25, including budgeting, credit management, and advocacy services. l also created financial seminars for youth to support basic budgeting and savings, establishing credit and significant purchase planning. - Participated in the Community Volunteer Income Tax Program, preparing tax returns and providing financial advice to low-income Canadians. Grant Writing & Program Development Experience - Developed Equity, Diversity, Inclusion and Accessibility Plans for Crown Corporations, government departments, municipalities and non-profit agencies - Sat on the Board of Directors for two charitable organizations where I participated in fund development initiatives. - Assisted small business owners in finding grant and financing opportunities. Education - Bachelor of Arts, Political Science - Bachelor of Social Work - Advance Grant Writing Certificate - Graduate-level Quantitative and Qualitative Data Collection & Program Evaluation - Canadian Securities Course - Wealth Management Essentials My work and educational experience contribute to my unique understanding of the social services and financial sectors. I am proficient at tailoring grant proposals to attract funding from various audiences according to funding priorities and funder values and perspectives. I maintain the highest level of ethical standards in my work. I handle all personal information with confidentiality.

Customer Service
Task Coordination
Investment Preparation
Budget Management
Receptionist Skills
Records Management
Bookkeeping
Communication Etiquette
Document Management System
Microsoft Office
$40 hourly
- 5.0/5
- (3 jobs)
Hi there! Having a diverse background that includes Human Resources, Talent/Recruiting, Administrative Support, and Customer Service, I’m happy to be able to provide support for any and all types of tasks. I thrive in flexible and dynamic environments and remain adaptable to changing priorities as I’ve had the experience of working in different work environments ranging from the government, the private sector, and startups. I aim to provide well-rounded administrative support for any and all tasks and no task has ever been too small or challenging. Support can look like this: ⭐Inbox management ⭐Calendar and Meeting Management ⭐Assisting with personal tasks such as appointment bookings, making phone calls, research, and handling any other ad-hoc requests ⭐Provide support with development and documentation of processes and service, file management ⭐Project management support ⭐Data entry and transcribing meetings ⭐Creating Templates ⭐Light bookkeeping, credit card, and account reconciliation ⭐Drafting documentation (contracts, proposals) ⭐Client support (ranging from providing onboarding support to communication and management) ⭐Software Support in Asana, Slack, DocuSign, Harvest, Freshbooks, Google Drive, ATS (Workable, Lever, Collage), HRIM, CRM etc. ⭐…and many other operational and administrative tasks, and support in your recruiting & human resources needs! I’m passionate about helping others in achieving their best work and win back time in their day. As someone who is proactive and can anticipate needs, I will happily be able to support you in completing what you are looking to get done with ease. I aim to support people in accomplishing their work with clear communication and efficiency. I value working with people who are self-aware, authentic, and are excited about what they're creating. Besides my extensive experience, I am passionate about overall well-being and healing. I'm a craniosacral practitioner, yoga/meditation guide and breathwork facilitator, all of which is woven into who I am as a person and how I show up to work.

Customer Service
HR & Business Services
Email Support
Recruiting
Virtual Assistance
Customer Support
Creative Writing
Phone Communication
Contract Drafting
Client Management
Executive Support
Email Copywriting
Scheduling
Task Coordination
Email Communication
Data Entry
$40 hourly
- 4.9/5
- (53 jobs)
Revenue Alchemist & Business Growth Pro 🚀 | Decade-Seasoned Sales Maestro | 50+ Clients, 24 Industries | Top 3% Upwork Talent | Transforming Challenges into Revenue Opportunities. Welcome to my profile! 🚀 Are you seeking a top-tier Full Sales Cycle professional with a proven track record of driving business growth and exceeding sales targets? With over 10 years of experience in the Sales industry, I specialize in delivering exceptional results for clients worldwide. What I bring to the table: ✅ Business Growth: I have a demonstrated history of transforming challenges into revenue-generating opportunities. My strategic approach to sales has consistently exceeded KPIs and provided 100% client satisfaction. ✅ Proven Track Record: Ranked among the top 3% of Upwork's talent globally, I have completed 50+ projects with stellar feedback and ratings. My clients trust me to deliver results that exceed their expectations. ✅ Cold Calling Expertise: I excel in cold calling, lead generation, and appointment setting, leveraging my strong communication skills to foster meaningful connections with potential clients. ✅ Client-Centric Approach: Customer service and relationship management are at the heart of everything I do. I prioritize understanding my clients' needs and objectives to deliver customized solutions that drive success. Let's collaborate to take your business to new heights! Whether you're looking to expand your client base, increase sales, or drive business growth, I am here to help you achieve your goals. Let's connect and discuss how we can work together to create exceptional results.

Customer Service
Sales Management
Email Support
Direct Sales
High-Ticket Closing
Telemarketing
Appointment Scheduling
Business Development
Cold Calling
Scheduling
People Management
Sales
Warm Leads
Lead Generation
$60 hourly
- 5.0/5
- (4 jobs)
I have just graduated Nursing School at the University of Windsor in Ontario, Canada. I am looking for a part time job this summer and would love to work from home. I have all the set up necessary for any time of work. I have experience in nursing, health and fitness, sports development, first aid and much more. I have worked in a pharmacy serving patients for 5 years, worked at a vaccine clinic for COVID-19 as well as coached many soccer and hockey teams. I am just looking to earn some extra income while I obtain my license to become a registered nurse.

Customer Service
First Aid
Sports & Fitness
$60 hourly
- 5.0/5
- (4 jobs)
A dedicated, strategic, detailed, and results driven individual with over 10 years of experiences in the events and financial service industry. Transferable skills include customer service, communication, budget management, administrative support, problem solving, and many more beyond that!

Customer Service
Event Registration
Logistics Coordination
Canva
Microsoft Office
Travel Planning
Communication Skills
Project Management
Relationship Management
Event Setup
Budget Management
Sourcing
Corporate Event Planning
Event Planning
Event Marketing
$80 hourly
- 5.0/5
- (2 jobs)
If you're looking for a content creator for you Instagram or TikTok social pages - you've found your girl! I strive to make content that is designed to drive brand awareness and social proof on your pages, all through a friendly, fun and relatable approach. For 4+ years I've been making video content for my own product-based company, and now work with brands internationally to grow their social channels. I specialize in face-to-camera content that can be used for product demos, testimonials and storytelling videos. I'd love to discuss your brand goals and strategize to achieve them through my content!

Customer Service
Brand Development
Branding & Marketing
Microsoft Office
Internal Communications
Brand Management
Communications
Copywriting
Product Development
Branding
$100 hourly
- 5.0/5
- (1 job)
I am based in Toronto, Canada and have over 10 years experience in quality assurance and ISO (9001, 13485, 17025), GMP’s & Quality Management systems, principles implementations and maintenance, firstly as a quality assurance manager in the following companies: Industrial and food grade gases, medical device manufacturing, GMP Healthcare pharmaceuticals storage & distribution, sterilization. Whether you're trying to start your company as a manufacturer or distributor of medical devices- I can help! -I implemented, maintained and managed compliance with regulatory agencies and customer auditors. -Documented SOPs -Conduct quality assurance trainings -Lead and conducted internal audit process. - I'll fully project manage your quality assurance process from start to finish. I have a certification from American Society for Quality as Quality Auditor.

Customer Service
Clinical Trial
Chemicals
Internal Auditing
Failure Mode & Effects Analysis
Chemical Engineering
Continuous Improvement
Process Improvement
Management Skills
Document Version Control
Business Management
Specifications
Chemistry
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