Hire the best Customer Service Representatives in Binan, PH
Check out Customer Service Representatives in Binan, PH with the skills you need for your next job.
- $10 hourly
- 5.0/5
- (4 jobs)
🌟 Welcome to My Professional Oasis! 🌟 Hello there! I'm Meriam, a seasoned professional with a passion for making the business world run seamlessly. As an Expert Executive Assistant, Customer Service Guru, and Influencer Marketing Specialist, I bring a unique blend of skills to the table that ensures your business not only thrives but excels. 📌 Expert Executive Assistant: With a meticulous eye for detail and a proactive approach, I have successfully supported C-level executives in managing their day-to-day operations. From calendar management to travel arrangements and everything in between, I am committed to enhancing productivity and streamlining processes. 💬 Customer Service Excellence: Customer satisfaction is my top priority. I have a proven track record of delivering exceptional customer service across various industries. Whether it's resolving inquiries, handling escalations, or implementing strategies to improve customer experience, I am dedicated to creating lasting positive impressions. 🚀 Influencer Marketing Maestro: In the digital age, influencer marketing is a powerful tool. I specialize in crafting and executing influencer marketing campaigns that elevate brand visibility and engagement. From identifying the perfect influencers for your niche to managing collaborations, I'll help you connect authentically with your target audience. 🔧 Why Choose Me: ✅ Versatility: My diverse skill set allows me to wear multiple hats effectively. ✅ Communication: Clear and concise communication is my forte, ensuring no detail gets lost in translation. ✅ Efficiency: I thrive in fast-paced environments, delivering results without compromising quality. ✅ Innovation: I bring fresh ideas and a proactive mindset to every project.Customer ServiceOrder EntrySocial Media WebsiteTicketing SystemOrder FulfillmentContent CreationProduct KnowledgeData EntryCustomer SatisfactionAdministrative SupportCommunication EtiquetteCustomer SupportAnswered TicketEmail SupportOrder Tracking - $5 hourly
- 5.0/5
- (3 jobs)
My responsibilities include handling a wide range of customer service chat kinds, such as basic technical assistance, billing and adjustment issues, and coordination of sales channels. As I move between various tools and systems to update client accounts and keep records, I employ innovative problem-solving techniques to solve complicated customer issues and concerns. My objective is to offer consumers quick and efficient solutions and to make tailored recommendations for our newest goods and services. In order to achieve my monthly sales targets and ultimately provide exceptional customer service, I use a consultative approach. Additionally, I perform office tasks like typing, copying, binding, scanning, and filing. fulfills operational requirements by allocating administrative projects, scheduling them, and accelerating work completion. arranges travel for top staff members, including making reservations for hotels, automobiles, and restaurants. Furthermore, defining criteria, envisioning, and producing graphics, such as illustrations, logos, layouts, and pictures, are all part of my responsibilities as a graphic designer. I have the ability to influence the visual elements of publications including websites, books, magazines, product packaging, and exhibitions.Customer ServiceSingingOrder ManagementDraftingDrawingAutoCAD Civil 3D2D Design & DrawingsCustomer Support2D DraftingData EntryOrder Processing - $8 hourly
- 5.0/5
- (4 jobs)
With a diverse background in recruitment, talent sourcing, lead generation, and customer support, I bring a wealth of experience to the table. Currently, I work as an Acquisition Outreach Associate and IT Recruiter, where I leverage my skills in identifying and engaging top talent. My extensive experience includes roles such as Sourcing Supervisor and Job Board Specialist, where I've honed my ability to connect with candidates and clients alike. With a solid foundation in customer service, developed through various positions, I excel in building strong relationships and delivering exceptional results across multiple industries.Customer ServiceOrder TrackingCustomer SatisfactionEmail SupportEnglishCandidate SourcingCustomer SupportAccount ManagementOutbound SalesSourcingShopifyOnline Chat SupportLead GenerationTelemarketing - $10 hourly
- 5.0/5
- (7 jobs)
Real estate agent or investor overwhelmed by leads, calls, and admin tasks? Need more time for what matters? I've got your back. 👜💰Cost-Effective & Tech-Savvy ⚡💻 High-Speed Internet & Equipment 📞📝Excellent Communication skills 🧐✔️Attention to Details 🧰🙋Resourceful & Proactive 👩💼🤝🏼Professionalism & Work Ethic 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐥𝐞 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 𝐕𝐀 🔥 𝙅𝙖𝙘𝙠-𝙤𝙛-𝙖𝙡𝙡 𝙩𝙧𝙖𝙙𝙚𝙨, 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩'𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙢𝙤𝙨𝙩. • 𝘐 𝘵𝘢𝘤𝘬𝘭𝘦 𝘢 𝘳𝘢𝘯𝘨𝘦 𝘰𝘧 𝘵𝘢𝘴𝘬𝘴 𝘧𝘰𝘳 𝘤𝘭𝘪𝘦𝘯𝘵𝘴: 𝘊𝘙𝘔 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨, 𝘥𝘢𝘵𝘢 𝘦𝘯𝘵𝘳𝘺, 𝘮𝘢𝘳𝘬𝘦𝘵 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩, 𝘭𝘦𝘢𝘥 𝘧𝘰𝘭𝘭𝘰𝘸-𝘶𝘱, 𝘤𝘰𝘭𝘥 𝘤𝘢𝘭𝘭𝘪𝘯𝘨 𝘭𝘪𝘴𝘵 𝘶𝘱𝘭𝘰𝘢𝘥𝘴, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘮𝘦𝘥𝘪𝘢 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘦𝘳𝘷𝘪𝘤𝘦, 𝘢𝘯𝘥 𝘤𝘰𝘯𝘵𝘦𝘯𝘵 𝘤𝘳𝘦𝘢𝘵𝘪𝘰𝘯 – 𝘺𝘰𝘶 𝘯𝘢𝘮𝘦 𝘪𝘵. 𝙍𝙤𝙘𝙠𝙞𝙣𝙜 𝙍𝙚𝙖𝙡 𝙀𝙨𝙩𝙖𝙩𝙚 𝘾𝙍𝙈'𝙨 𝙖𝙣𝙙 𝙙𝙞𝙖𝙡𝙚𝙧 ✅Mojo-dialer ✅Compass CRM ✅ AVAYA ✅Ring Central ✅Podio ✅Salesforce CRM ✅XenCall ✅Hubspot CRM ✅ChaseData 🔥 𝙀𝙖𝙜𝙡𝙚 𝙀𝙮𝙚 I'm a detail-oriented detective with a strategy that can outsmart a chess grandmaster. Wrangling, organising, and prioritising leads in the dynamic real estate game is my forte. Off-market, absentee, probate, vacant, FSBO, expired, and more—I handle them all with SMS and email finesse. 🔥 𝙈𝙪𝙡𝙩𝙞𝙩𝙖𝙨𝙠𝙞𝙣𝙜 𝙆𝙞𝙣𝙜 I navigate through tasks with ease, juggling responsibilities like a king. No challenge is too big, and no detail is too small. I keep things moving and make it all look effortless. 🔥 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙨𝙩𝙖𝙧 - tech to talk, deals to walk. I stay connected, leveraging the latest technologies for smooth transactions and enhanced productivity. I'm not just communicating; I'm orchestrating a symphony of efficiency. 🏀 When not working, I'm into hiking and cycling, and my love for music takes over. I sing and play stringed instruments like acoustic guitar, classical guitar, electric guitar, bass guitar, ukulele, and more. Sounds like you need me? 👇👇 2 quick steps 1️⃣ Send me an Upwork message 2️⃣ Let me know your best time for a Zoom call or meeting PS. You're about to make one of your best decisions in a while. 😉Customer ServiceReal Estate Virtual AssistanceVirtual AssistanceCommunication EtiquetteTechnical SupportProduct KnowledgeCustomer SupportOrder FulfillmentTypingTroubleshootingLead GenerationData MiningCold CallingTelemarketingTelemarketing Scriptwriting - $12 hourly
- 5.0/5
- (4 jobs)
𝐖𝐨𝐧𝐝𝐞𝐫𝐢𝐧𝐠 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐚𝐝𝐝 𝐯𝐚𝐥𝐮𝐞 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐞𝐧𝐝𝐞𝐚𝐯𝐨𝐫𝐬? 🤔 👑 Maximized Cross-Selling and Up-Selling Opportunities 🤝 Proactive Customer Support ⚔️ Competitive Advantage Here's what I bring to the table. 👇 👉 𝐁𝐨𝐨𝐬𝐭 𝐘𝐨𝐮𝐫 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 I spill the beans on how 𝐈 𝐬𝐮𝐩𝐞𝐫𝐜𝐡𝐚𝐫𝐠𝐞 𝐬𝐚𝐥𝐞𝐬 by nailing cross-selling and upselling. With personalized tips, irresistible offers, and friendly follow-ups, I'm all set to boost your revenue game. Ready to skyrocket your sales? Let's dive in and make it happen! 👉 𝐀𝐧𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐧𝐠 𝐍𝐞𝐞𝐝𝐬 𝐚𝐧𝐝 𝐄𝐱𝐜𝐞𝐞𝐝𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 I share the inside scoop on how to 𝐬𝐭𝐚𝐲 𝐨𝐧𝐞 𝐬𝐭𝐞𝐩 𝐚𝐡𝐞𝐚𝐝 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫'𝐬 𝐧𝐞𝐞𝐝𝐬. From crafting helpful resources and reaching out before problems pop up, to using fancy tech stuff like predictive analytics and personalized chats, I'm here to help you wow your customers like never before! 👉 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐟𝐨𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 We dive into all the 𝐣𝐮𝐢𝐜𝐲 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 to help your business shine. From making your offerings stand out and treating customers like royalty, to always staying one step ahead and teaming up with the right partners, this guide has got you covered. Get ready to rock the market, build your brand, and make your competitors green with envy! Allow me to share a glimpse into what sets me apart and makes me uniquely positioned among others. 💎 Detail-oriented, leaving no aspect unchecked. 💎 Exceptional communicator, conveying ideas with clarity and precision. 💎 Superior writer, crafting compelling content with finesse. 💎 Resourceful navigator, adept at tackling complexity with creativity. 💎 Strong organizer, orchestrating tasks efficiently and skillfully. 🛠️ I'm 𝙥𝙧𝙚𝙩𝙩𝙮 𝙝𝙖𝙣𝙙𝙮 with a bunch of 𝙩𝙤𝙥-𝙣𝙤𝙩𝙘𝙝 𝙩𝙤𝙤𝙡𝙨! You'll find me navigating my way around ✦ HubSpot ✦ Slack ✦ CallRail ✦ Dialpad ✦ Twilio ✦ Salesforce CRM ✦ Stripe ✦ Google Workspace ✦ Microsoft Excel ✦ Microsoft Word ✦ Microsoft Powerpoint ✦ 365 Ready to team up for success? Here's what comes next: 1️⃣ Send me an Upwork message 2️⃣ Click the green Schedule Meeting button 3️⃣ Provide me a date and time when we can on a 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐜𝐚𝐥𝐥 Cheers, JoanneCustomer ServiceOnline Chat SupportSalesforce CRMSlackAudio TranscriptionCustomer SupportCustomer Service TrainingEmployee TrainingTraining & DevelopmentEmail SupportHubSpotAdministrative Support - $20 hourly
- 4.9/5
- (182 jobs)
Remarkably astute, compassionate, and tenacious senior management professional, offering 16 years of experience in research, resume writing, career development, business management, and operations, complemented with strong educational foundation. Currently interested in transitioning from in-house office employee to explore the world of freelancers. Exemplify proficiency in working with clients in remote location to address their diverse needs and to provide utmost satisfaction. Creative, have a keen eye for detail, and extremely effective to multitask in fiercely competitive and fast-paced environment with dedication to superior service. HIRE ME! BEST RESUME WRITER IN 2024 SPECIALIZED INDUSTRIES: Accounting Administrative and Support Services Advertising, Marketing, and Public Relation Arts, Entertainment, and Media Artificial Intelligence (AI) Aviation and Aerospace Banking and Finance Construction Customer Service Data Analytics Education and Training Engineering Facilities and Property Management Federal Healthcare Hospitality and Tourism Human Resource Immigration Information Technology Installation, Maintenance, and Repair Law Enforcement and Security Legal and Paralegal Manufacturing and Operations Ministerial Non-profit Oil and Gas Real Estate Restaurant and Food Services Retail and Wholesale Sales and Marketing Science and Research Sports Transportation and Warehousing AREAS OF EXPERTISE: • Resume Writing and Data Encoding • Project Management and Operations • Applicant Tracking Software (ATS) Proficiency • LinkedIn Profile Optimization • Outstanding Customer Relations • Career Development and Counseling • Research and Documentation • Time Management and Prioritization • Quality Control and Regulatory Compliance • Problem Solving and Decision Making • Leadership, Training, and Team Building • Strong Organizational and Analytical Abilities • Articulate Oral and Written Communication • Continuous Process Improvement EDUCATION: Master of Business Administration (MBA) Graduate City of Muntinlupa, Philippines: 2019Customer ServiceSales CopywritingHealthcare ITJob Description WritingJob Search StrategyEditing & ProofreadingCVLinkedIn Profile CreationCover Letter WritingResume DesignTechnical WritingStaff Recruitment & ManagementCareer CoachingResume WritingApplicant Tracking Systems - $7 hourly
- 4.8/5
- (70 jobs)
With over 7 years of experience as a Virtual Assistant, I bring a wealth of expertise in delivering exceptional administrative and social media support. My dedication to excellence, combined with a strong work ethic and self-motivation, has allowed me to build lasting professional relationships and consistently achieve outstanding results for my clients. What I Offer: Virtual Assistance: Efficient handling of administrative tasks, lead generation, CRM management, data entry, and web research. Social Media Management: Expertise in managing and growing Instagram and Facebook accounts, including content creation, scheduling, and engagement. Content Creation: Skilled in designing captivating visuals and videos using Canva, including Instagram Reels cover photos, posts, and stories. Marketing Support: Proficient in LinkedIn and email campaigns, photo editing, and customer service to enhance your brand’s online presence. Why Choose Me? Proven Success: Track record of delivering high-quality results and exceeding client expectations. Up-to-Date Knowledge: Continuously staying updated with the latest trends and tools in virtual assistance and social media. Client-Centric Approach: Committed to ensuring 100% client satisfaction through dedicated and reliable service. Let’s work together to streamline your operations and elevate your social media presence. Reach out today to discuss how I can help you achieve your goals!Customer ServiceAdobe PhotoshopSocial Media ContentCanvaPhoto EditingCustomer Relationship ManagementLead GenerationData EntryGoogle DocsComputer Skills - $10 hourly
- 5.0/5
- (4 jobs)
Highly organized and efficient Executive Assistant with extensive experience supporting C-level executives and managing social media marketing. Proficient in email and calendar management, data entry, payroll processing, and administrative tasks. Skilled in coordinating marketing campaigns, creating content, and managing CRM systems. Demonstrated ability to oversee budgets, preside over meetings, and provide exceptional support to teams. Key Skills: - Email and Calendar Management - Social Media and Content Creation - Administrative and Payroll Tasks - Event and Marketing Coordination - CRM and Team Support - Team and Project ManagementCustomer ServiceEmail SupportMicrosoft TeamsEngageSocial Media ManagementHuman Resource ManagementZendeskCanvaAdministrative SupportTrelloSlackGoogle DocsCustomer Relationship ManagementXeroAccounts Payable - $8 hourly
- 4.1/5
- (13 jobs)
Dynamic Customer Service Representative and Marketing Assistant with a proven track record in fast-paced environments. Adept at turning customer feedback into actionable insights that drive revenue, enhance customer loyalty, and streamline processes. Experienced in lead generation and data scraping, consistently delivering high-quality results to clients. Passionate about fostering strong customer relationships, building brand loyalty, and increasing engagement. Through my professional experience, I have honed key skills, including: Building and maintaining excellent relationships with clients through exceptional customer service. Providing detailed product and service information to clients. Creating and presenting performance reports for managers and executives. Assisting in interviewing, hiring, and managing marketing and sales teams. Assigning team members to specific projects or client accounts. Key Skills: Microsoft Office Suite (Word, Excel, PowerPoint) Google Suite (Docs, Calendar, Gmail) Excellent communication skills (oral and written) Live Chat Support Zendesk Platform Email Management Social Media Management (Facebook, Instagram) Order Fulfillment (Dsers, AliExpress, Shipstation) Lead Generation & Data Scraping (Scrapegram, Quicklines, KleanLeads, SemRush, LinkedIn, VoilaNorbert) Platforms: Shipbob, Tidio, Zoho, Front App, HubSpot, Birdeye, Jira, Loomly, Slack, LinkedIn, ClickUp, Grasshopper I am constantly expanding my knowledge of new technologies and web tools to remain competitive and efficient in my work-from-home role. My ultimate goal is to deliver exceptional work and ensure an excellent experience for my clients.Customer ServiceShopify AppsMicrosoft OfficeShopifyChat & Messaging SoftwareOrder ProcessingGoogle SheetsCustomer SupportGoogle DocsZendeskZoho CRM - $10 hourly
- 4.7/5
- (1 job)
Been in the IT industry for 8 years Experience in servicedesk and helpdesk function, Been in to bpo industry as well as a tsr team lead.Customer ServiceTechnical Support - $5 hourly
- 4.6/5
- (2 jobs)
Customer Support Representative and Email Support. I am currently working with Medtronic as a Customer Service Specialist. I am working with diabetic patient who have concern in using their insulin pump. Assisting patient in programming their insulin pump depends on their needs. Educating them on how they use it properly. I am fully proficient in basic computer education. I work in integrity and I have strong work ethic. I am available for both short- and long-term project.Customer ServiceData EntryAdministrative SupportSocial Media ManagementEmail SupportOnline Chat Support - $12 hourly
- 5.0/5
- (14 jobs)
Hi there! Let me know how i can help you on your task or projects. Over the years, I had the opportunity to create and design brand concepts including products and packaging, source, work and deal directly with manufacturers or factories including professional print houses overseas in Mid East (Bahrain, Saudi), East Asia (China; Shanghai, Guangzhou, Ningbo, etc...). All these included proto-type (pre-production sample) making to actual packed merchandise delivered to clients doors. I can help you with Logo & Branding Design, Packaging & Print Design, Garments (including Trims & Labels) & Accessories Design plus Manufacturer Technical Pack to Sourcing. I am also great at sourcing so looking forward to hear from you.Customer ServiceMicrosoft OfficeAdobe PhotoshopAdobe InDesignAdobe Illustrator - $12 hourly
- 5.0/5
- (2 jobs)
Listed below are some of the tasks that I do as an Airbnb VA: RESERVATIONS • Answer calls, messages, and emails both from guests and operations teams per day. • Provide prompt customer support with a professional, friendly, and patient attitude. • Proactively memorize listings' details and company services. • Train new hires on company-specific policies, procedures, and guidelines. • Diagnose and resolve issues guiding customers through step-by-step solutions. • Politely address any customers’ complaints, escalating to management when necessary. OPERATIONS • Prepare and forecast schedules for cleaning, maintenance, and inspection of properties. • Create tasks and assign people to resolve concerns/issues reported by customers. • Manage and create the cleaner’s schedule for the week. • Monitor and verify the tasks on breezeway and make sure that tasks were correctly done by cleaners, inspectors, and maintenance staff. • Update corresponding monitoring sheets and prepare reports as scheduled. APPS/PMS/Sites that I use/used: - Airbnb, VRBO - Hospitable, Ownerrez, Track, Dialpad - Breezeway, Turno, Thumbtack, ADT, Pointcentral, Alarm.com, NoiseAware, Cox - Amazon, Wayfair, Simply Medical, Walmart+, Instacart (Used for supplies/inventory) - PricelabsCustomer ServiceTeaching EnglishHospitalitySocial Customer ServiceMusicESL TeachingSlang WritingCustomer SupportMusic PerformanceTravel & Hospitality - $10 hourly
- 4.9/5
- (5 jobs)
"The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle." - Steve Jobs Hi! I'm Kimy, your MULTI-SKILLED VIRTUAL ASSISTANT. Here are some tasks I can take off your plate: ☎️ Customer Service and Outbound Sales via phone, email, and chat. 📑 Administrative Support — MS Office and Google Suite 💼Account and Order Management via Shopify, Sweet, Faire, and Mable 📱Basic Social Media Management 🔥Light Graphic Designs — Canva 📧Email Management and creating newsletters via Mailchimp 👩⚕️I am a Registered Nurse, so I can be a Medical Virtual Assistant too. I can provide medical assistance to clinics by helping doctors with prescriptions, prior authorizations, creating lab orders, assisting, and instructing patients on pre-lab preparations, and many more. 👩🏫Communications and Product Trainer and I am still hungry to learn more skills to kick it up a notch! Give me a chance and I'll show you what I can do. *wink*Customer ServiceTrainingElectronic Medical RecordAdministrative SupportTeaching EnglishOutbound SalesAccount ManagementProduct KnowledgeTest Results & AnalysisCanva - $7 hourly
- 5.0/5
- (3 jobs)
I have more than 7 years of experience working as a Customer Service Representative, Email/Chat support, Account managing, Virtual Admin Assistant, Telemarketer/Sales, Data Entry, and as part of a management team for several different BPO companies and Freelancing Experience. I possess management and leadership abilities on top quality. I provide a tailored fit solution in the most efficient way, addressing customer’s billing concerns and meeting a sales quota. I am also reliable in solving issues related to setting up internet connections, mobile device troubleshooting, email, software and so much more. I am very experienced in Microsoft office, multimedia, and a quick learner of using new tools that would get the job well done for you and the company I recently worked remotely as an Account manager, Chat, and email support, Virtual Assistant for a training school based in Australia, and Instagram Growth Manager for a US-based company. I am organized, service-oriented, hardworking, and self-motivated. If everything is new to me, I can learn easily, and I am willingly accepting new challenges. Willingness to take extra responsibilities to get the work done is a bonus. I am detail-oriented, and multi-tasking with strong organizational skills. I can work independently or as part of a team. Lastly, I am equipped with perfect health and good active intelligence.Customer ServiceChat & Messaging SoftwareGoogle DocsEmail CommunicationProduct KnowledgeCustomer SupportMultitaskingEmail SupportInbound InquiryOrder TrackingPhone SupportMicrosoft WordData EntryTelemarketing - $10 hourly
- 4.6/5
- (4 jobs)
I have worked in the Collections industry for over 12 years, catering to US, UK, and Canadian clients. I started as an agent on the phones, overseeing and making sure that the quality of their calls was compliant with FDCPA. Skilled in Negotiation, Microsoft Excel, Google Workplace, Analytical Skills, Risk Management, and Customer Service. My skills and experience are focused mainly on dealing with customers, escalation, and overall customer satisfaction. I am looking forward to being part of your team, and ultimately adding value to your business.Customer ServiceLead GenerationEnglishEmail SupportData EntrySocial Media MarketingCold CallingAdministrative SupportPhone SupportMicrosoft OfficeSocial Media ManagementOnline Market Research - $20 hourly
- 4.9/5
- (14 jobs)
As a podcast booking specialist, I have years of experience in matching guests with podcasts that align with their interests and expertise. Whether you're a podcaster looking to expand your network or a guest eager to share your knowledge and experience with a wider audience, I can help you find the perfect match. My extensive network of contacts across a wide range of industries means that I can connect you with the right people and help you make a lasting impression. I pride myself on my professionalism, attention to detail, and commitment to providing the best possible service to my clients. So if you're looking to take your podcast to the next level or take the leap as a guest, get in touch with me today and let's get started!Customer ServiceSocial Media ManagementPodcastAdministrative SupportPartnership & Collaborations OutreachFront DeskProduct KnowledgePodcast ProductionData EntryCommunicationsSEO BacklinkingSEO Content - $7 hourly
- 5.0/5
- (2 jobs)
I am equipped with a total of 6-year experience as a Customer Service and Technical Support Specialist for multinational clients across the United States and Canada. I possess management and leadership abilities on top quality. I provide a tailored fit solution in the most efficient way, addressing customer’s billing and technical concerns and meeting sales quota. I am also reliable in solving issues related to setting up internet connection, mobile device troubleshooting, email, software and so much more. I am very experienced in Microsoft Office applications, Google Suite, multimedia. A motivated, determined quick learner in using new tools that would get the job well done for you and the company.Customer ServiceTechnical SupportGoogle WorkspaceSpreadsheet SoftwareData EntryMicrosoft OfficeGoogle DocsZendesk - $15 hourly
- 5.0/5
- (4 jobs)
Greetings! I am a highly skilled Virtual Assistant with a proven track record in efficiently managing administrative tasks and boosting productivity. My expertise lies in providing top-notch appointment setting services and my goal is to provide excellent service and contribute to the success of your business. Why Choose Me: 👉Proven track record in the life insurance industry. 👉Exceptional organizational skills to manage complex schedules effectively. 👉Dedicated to providing excellent client service and ensuring client satisfaction. 👉Strong communication skills for effective collaboration. 📌Skills & Specializations: ✅ Life Insurance Industry Knowledge ✅ Efficient Administrative Support ✅ Expert Appointment Setting ✅ CRM Management ✅ Client Relationship Management ✅ Strong Communication Skills ✅ Data Entry and Analysis ✅ Calendar Management 📌Experience: I have successfully supported insurance professionals by handling administrative responsibilities, managing client databases, and ensuring seamless appointment scheduling. My commitment to excellence has resulted in increased client satisfaction and improved overall efficiency. 📌Services: ⭐Appointment Setting: - Efficiently schedule and manage appointments, optimizing your calendar for maximum productivity. ⭐Administrative Support: - Handle data entry, document preparation, and general administrative tasks to keep your operations running smoothly. ⭐CRM Management: - Expertise in utilizing CRM tools like Go High Level to organize client information and streamline communication. 📌Let's Discuss: I am eager to discuss how my skills and experience can contribute to the success of your business. 📞 Let's schedule a call to explore how we can work together!Customer ServiceTelemarketingPhone CommunicationOutbound SalesInsurance Policy AnalysisTechnical SupportCustomer RetentionProperty InsuranceAppointment SettingInbound Inquiry - $25 hourly
- 5.0/5
- (4 jobs)
I am an Engineer by profession with an extensive background in Project Management, B2B Client support, technical support, ClickFunnels, OptimizePress, Zendesk, Playvox, Hubspot and other management tools. I am a contractor for ClickFunnels as a Technical Support Specialist for over a year now but I have been building funnels, landing pages and courses using ClickFunnels and OptimizePress for over 5 years. I used to work for an agency providing funnel building services but I am now working independently. Looking forward to working with you!Customer ServiceOptimizepressCanvaWordPressTechnical SupportClickFunnelsMicrosoft Office - $6 hourly
- 4.6/5
- (5 jobs)
𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙧𝙖𝙞𝙨𝙚 𝙩𝙝𝙚 𝙗𝙖𝙧 𝙞𝙣 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚? 🚀 🏆 5+ Years Customer Service Pro 👨💻 D2C & Gorgias Expert 🥇 The Customer Specialist solution you need Exceptional customer service is the heart of effective marketing, building lasting connections and brand loyalty. Here's how I can help. 👇👇👇 👨💻 Customer Service Specialist: Efficiently manage and address customer inquiries through the Gorgias, Zendesk, and Freshdesk CRM platforms. Resolve issues promptly while providing accurate information in a professional and empathetic manner. 💳 Dispute/Chargeback Management: Manage disputes and chargebacks, ensuring timely and effective handling of all cases. Work closely with the finance team to gather and submit the necessary documentation and evidence. 🛒 Shopify Platform Management: Oversee order processing, returns, and resolve any issues related to Shopify orders. Collaborate with the fulfillment team to ensure accurate order processing and shipping. 🌟 Review Management on Trustpilot: Monitor and respond to customer reviews on Trustpilot. Focus on resolving issues and enhancing customer satisfaction, especially with negative reviews. 🚚 Defective Order Management: Handle cases of defective products by ensuring timely replacements or refunds. Coordinate with the fulfillment team to address and prevent defective order issues. 📦 Communication with Fulfillment Team: Act as the liaison with the fulfillment team to resolve order-related issues, ensuring clear and efficient communication for swift resolutions. Let’s work together to achieve your business goals with efficiency and a personal touch. 🚀 🛠️ 𝙋𝙡𝙖𝙩𝙛𝙤𝙧𝙢𝙨 & 𝙏𝙤𝙤𝙡𝙨 𝙄'𝙢 𝙖 𝙋𝙍𝙊 𝙞𝙣: Gorgias Freshdesk Zendesk Shopify Asana ClickUp Slack Notion Canva Bol.com Aliexpress POKY Facebook Ads Meta Business Manager Google Suite Microsoft 365 ChatGPT CJ Dropshipping Trustpilot DeepL If you think I'm a good fit, I would love to discuss it further! 😉🎉Customer ServiceShopify DropshippingAdministrative SupportVirtual AssistanceEcommerceGorgiasShopifyFreshdeskZendeskEmail CommunicationCustomer SupportInbound InquiryProduct KnowledgeComplaint ManagementCustomer Feedback Documentation - $5 hourly
- 5.0/5
- (1 job)
I am a self-motivated Virtual Assistant with excellent skills and successful working experiences of five years. I am passionate about working as a Virtual Assistant and constantly remain alert to learn all the newest and updated materials. I give my best to improve my skill and work. Furthermore, I can help you with: Email Support Chat Support Organization Skill Problem Solving Data Entry Computer ProficiencyCustomer ServiceOnline Chat SupportAdministrative SupportEmail Support - $8 hourly
- 5.0/5
- (4 jobs)
With over a decade of experience in the BPO / call-center industry, I have held a pivotal role as a QA, and delivered top-notch service as a customer + tech support representative. I have since added 4 more years of experience after joining Upwork — presently employed at a leading US logistics firm, from which I worked my way up as a logistics expeditor to an account manager. Campaigns I handled during my 10 year tenure in BPO include: -Transunion (US credit bureau) -XBOX (Microsoft) -SeaRay Boats (US/International luxury boats and yachts) I am detail-oriented and very technical with each project that I handle. Partnered with my communication skills, I can assure a great analysis + solution to every issue that always equate to an excellent customer experience. I look forward to adding value to your business, ensuring consistency day in, day out!Customer ServiceOnline Chat SupportEmail SupportPhone SupportAdministrative SupportTechnical SupportEmail CommunicationData EntryCustomer Support Plugin - $7 hourly
- 4.6/5
- (5 jobs)
A productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Responsible employee, passionate about delivering outstanding quality and service. Offering 5 years of experience in the industry with a history of recognition for performance.Customer ServiceCustomer Relationship ManagementAdministrative SupportMicrosoft OfficeCustomer SupportPhone CommunicationOutbound SalesReal EstateTelemarketingB2B MarketingCold CallingMicrosoft Excel - $8 hourly
- 5.0/5
- (3 jobs)
I have more than 8 years in total of experience as a Customer Service Expert, Collections Specialist (Both inbound/outbound), Sales Specialist, and Retention Specialist across the United States. I possess optimism and dedication towards my work which increases my potential through experience to have a positive contribution to your company. I posses management and leadership abilities on top quality. In terms of customer handling, I provide a tailored fit solution in the most efficient way possible, addressing customer’s questions, billing concerns and meeting client's quota. I am also reliable in solving issues related to setting up internet connection, mobile device troubleshooting, email, software and so much more. •Expert in customer relations and ensuring the customers satisfaction •Excellent written and verbal skills in English (handles email and phone inquiries) •Dedicated and Hardworking •Has a good phone and email etiquette. •Innovative, spontaneous, tech savvy and a fast learner •Professional, detail-oriented, organized, motivated, and willing to learn and grow •Can work under pressure/multi-tasker •Knowledgeable in utilizing Microsoft 365 and Google Suite tools •Can work flexible hours •Fast and reliable internet | Has a quiet place to work withCustomer ServiceAppointment SettingData EntryAdministrative SupportCustomer Relationship ManagementMultitaskingDebt CollectionCustomer SatisfactionCustomer SupportProduct KnowledgeCold CallingCustomer RetentionPhone Support - $10 hourly
- 5.0/5
- (6 jobs)
Welcome to the world of premium OF account management! With a year of hands-on experience, I've successfully elevated 10 girls' profiles, specializing in the art of upselling. I excel in driving engagement and satisfaction, achieving remarkable percentages (0.6% to 0.01%) within the 1k to 50k subscriber range. Skills: 🚀 Upselling Strategies 🛠 SuperCreator Mastery 🤝 Relationship Building 💼 Account Management 👥 Subscriber Engagement 📊 Analytics and Metrics AnalysisCustomer ServiceCommunication DesignMarketing StrategyCommunication SkillsDating WebsiteLead GenerationData Entry - $12 hourly
- 5.0/5
- (1 job)
Hi! I'm Sid and I've been in customer service for 8 years working for different BPO companies and handling different accounts including telco, insurance, ridesharing, VPN, and eCommerce. You can be assured that I will provide the best performance month in and month out in any role or task that will be given to me. One of the things I love about this role is to make customers happy and resolve their problems. If you're looking for someone that can help your business grow by building great relationships with your customers, that's me! My human connection and problem-solving attitude are what I can offer to you.Customer ServiceTechnical SupportCustomer SupportOnline Chat SupportEmail Support Want to browse more freelancers?
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