Hire the best Customer Service Representatives in Cebu City, PH

Check out Customer Service Representatives in Cebu City, PH with the skills you need for your next job.
  • $35 hourly
    If you need help with Zapier, Workflow Strategy and implementation, Forms Data capture, Webhooks, API, Sales & Marketing Automation, Social Media automation, and Zapier fix/troubleshooting, then you're looking at the right person to hire! 👇🏼 ⭐⭐⭐⭐⭐ - "Great! Easy to work with and efficient." (Job post: Fix Zapier issue - Create Pipedrive deal from new inbound email) ⭐⭐⭐⭐⭐ - "Brian was very detail oriented. I highly recommend his services!" (Job post: Zapier Expert) 👇🏼 I can help automate your workflows or integrate your tech stack around platforms including but not limited to: ⭐ Kajabi, Teachable, Thinkific, Kartra, Circle, Trainerize ⭐ ActiveCampaign, MailChimp, Klaviyo, Flodesk, Close.io, Hubspot, Copper, ActiveCampaign, Pipedrive, ClickFunnels, Go High Level, PersistIQ, Growbots, Outreach, SalesLoft, Apollo, Instantly, WordPress, ActionStep ⭐ Zoom, Vimeo ⭐ ThriveCart, Shopify ⭐ ClickUp, Asana, Trello, Monday.com ⭐ Calendly, Acuity, ScheduleOnce(OnceHub) and other similar booking apps ⭐Jotform, Typeform, Wufoo, Wordpress forms, and other online/web forms, Facebook/Meta Leads Ads ⭐Google Drive, Sheets, Docs, Gmail and SMS, ManyChat ⭐Instagram, Facebook Leads Ads, Pinterest Other services: ⭐CRM setup ⭐ Saas Tech Support/Customer Support ⭐Saas Integrations ⭐ Sales Funnel Build & Migration ⭐ Email Parsing/Data extraction via Zapier ⭐ Form Creation | Intermediate CSS Other experiences: ⭐Former Customer Success Manager at Gondola.travel and PersistIQ (remote/Upwork) ⭐Customer Support and VA at Playable.video (remote/Upwork) ⭐More than 5 years of tech support/customer support/customer service in both remote and call center setting ⭐More than 5 years of outbound/inbound sales experience in both remote and call center setting ⭐Tech and Marketing VA experience for marketing agencies and consultants/online coaches (remote/Upwork) ⭐Project Management experience (remote/Upwork) A few more feedback on my Upwork profile (check out my Profile to validate or to learn more): ⭐⭐⭐⭐⭐"Brian was really easy to work with and was able to figure out my problem very quickly. He was able to troubleshoot and help us figure out a few more things. We are going to work with him again in the future. Highly recommend for automations!" ------------------------------------------------------------------------------------------------------------------------ ⭐⭐⭐⭐⭐"Absolut amazing freelancer! I hat a difficult task. Actually I hired 3 other freelancer to solve it before I found Brian. His motivation and patience is remarkable! He solved my problem related to e-commerce and the tool Zapier.com. I will book him for my future projects!" ------------------------------------------------------------------------------------------------------------------------ I'm always responsive to messages, so don't hesitate to reach out. Happy to hop on a call to discuss your project and/or the role you're looking to fill! Cheers, Brian L.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Prospect List
    Appointment Setting
    Sales
    Light Project Management
    Technical Support
    Customer Satisfaction
    Automated Workflow
    Zapier
    Marketing Automation
    Customer Support
    HubSpot
    Online Chat Support
    Email Support
  • $46 hourly
    ************************************************************************************************** "I will guarantee to build your company brand, establish your company integrity, earn your customer's trust, do business with confidence, and help you increase revenue". ************************************************************************************************** A Lean Six Sigma Certified professional. A self-taught I.T. specializing in cloud computing and networking. I would love to work for people who are longing for progress and continuous improvement. I would appreciate working for a firm that takes some of my insights towards the job to make it more meaningful, and efficient. I am your reliable service planner, project manager, and implementation officer ready to help your business succeed in both I.T. and service process industries. I am a service provider for industries that have been handling and dealing with different people from various walks of life as well as businesses of all kinds. I was trained and mastered different skills to complete the task designated to me. All of it should always be for the advantage of the business. I dream to apply all of those solid experiences to a particular business that would embrace and acknowledge some of my business-wise suggestions. VoIP expertise is listed below: **Call Flow Designing - Programmatic and Traditional **Telephony Server Deployment, config and setup **SIP termination/Origination Setup **Call queues / Auto Attendant - IVR **Call Forwarding / Call Routing **Voicemail Setup / Custom Answering Rules **Porting / User setup / Limited extensions **SMS Automation **Shared lines **Multi Site **Hot Desking **Templates / Role setup **Call logging expert / Audit trail **Announcement / Audio greetings - Voice over **Call Recording / Holiday Config **Desk Phone Provisioning **Analog line integration - ATA fxs/fxo config **Call Center Management console **Integration support via custom API
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    VoIP Administration
    End User Technical Support
    3CX
    System Administration
    Microsoft Exchange Server
    Helpdesk
    Computing & Networking
    Bug Reports
    macOS
    Incident Management
    Logistics Coordination
    Business Operations
    Microsoft Outlook
    Tech & IT
  • $10 hourly
    7 years of being a virtual assistant mainly doing Appointment Setting, Scheduling, Calendar Management, CRM Management, Social Media Management, Facebook Ads Management, Project Management, Zapier Integration and GoHigh Level Automation. An active listener with strong management skills. Let's talk about how we can move forward! Best regards, Janine
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    Facebook Advertising
    Zapier
    Facebook Ads Manager
    Facebook
    Administrative Support
  • $8 hourly
    I am a highly motivated professional with 5 years of customer service experience. Possessing expertise in Microsoft Office Applications, Zendesk, and Citrix, I am able to work effectively with minimum supervision and a strong attention to detail. In addition to my customer service skills, I have a Bachelor's Degree in Information Technology and am proficient in HTML and CSS. My goal is to provide exceptional service and support to drive business growth. I am confident in my abilities to make a valuable contribution and am eager to bring my skills and knowledge to a new opportunity.
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    Zendesk
    Technical Support
    HTML
    PHP
    Microsoft Outlook
    Management Skills
    Email Communication
    Communications
    Microsoft Word
  • $7 hourly
    If you see my profile, then I could be the one you're looking for. :) I'm Abbey, a dedicated and reliable Virtual Assistant whose goal is to help you in growing your business by taking over tasks so you can proceed with doing things that have much more value to you. My past clients can attest their work experience with me. I'm organized, an excellent communicator, completes the tasks earlier than the given deadline, keen to details, proactive, can work with less supervision, flexible, and most of all, trustworthy. I love and value my job so much because I'm blessed with a home-based career where I can still work while spending time with my family. Below includes the tools and skills that I offer but not limited to: -User Generated Content Creator (UGC) -Administrative Tasks -Wordpress Drafting -Social Media Management -Data Entry -Calendar/Schedule Management -Business Directory Listings (Digital Marketing) -Email Management -File Organization -Airbnb Guests Management -eBay Selling -Web Research -Customer Management Ecommerce: Shopify Listing Etsy Listing Amazon Listing/Product Research eBay (Expert): -Listing Optimization -Experienced Seller Representative under eBay AU -Product Resrearch Tools: - Wordpress - Canva - Snappa - Tailwind - Gsuite - Missive - Notion - Socialbee - Filmora - Trello - Slack - Adobe Photoshop - Lastpass - Airtable You can also ask me if I can do a specific job for you that's not listed here, and I would be willing to learn how to do it!
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    Digital Marketing
    eBay Marketing
    Filipino to English Translation
    eBay Listing
    Administrative Support
    Canva
    Data Entry
  • $12 hourly
    Hey there!👋 Let me save you the time and I'll go straight to the point. I'm the best virtual professional that you can get. I'm asking you to let go of the stuff holding you back from growing. Here are some of the things that I can take off your back: SERVICES: 💎Business & Processes improvements 💎Social Media Specialist 💎Business Developer 💎Credit Repair Specialist 💎Customer Service Specialist 💎Virtual Assistant 💎Executive Virtual Assistant 💎General Virtual Assistant 💎Light Bookkeeping 💎Amazon V.A 💎Influencer Relations 💎Lead Generation 💎Data Management 💎Data Entry 💎Project Management 💎 Team & Systems Management 💎Project Management 💎Content Creation 💎Graphic Designing 💎Boost Marketing & Sales SOFTWARE EXPERIENCE: ✔Slack ✔Asana ✔Monday.com ✔Clickup ✔Lastpass ✔Credit Repair Cloud ✔Ninja Automations ✔Chargebee ✔HumbleFax ✔Loom ✔Canva ✔Adobe ✔MonkeyPic ✔HumbleFax ✔Hubble ✔Metapulse ✔Experian ✔Prodigy ✔Smart Credit ✔Metabusinesssuite ✔SocialSprout ✔ReAmaze ✔Calendly ✔Yelp ✔Adobe ✔SellerTools ✔AmazonSellerSentral ✔Google Apps ✔Outlook ✔Godaddy ✔Hubstaff ✔Helium10 ✔Disputefox ✔DisputePanda ✔ETC. I'm flexible, efficient and a quick read. So, let's talk on how I can be of service to you? 💎
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    Influencer Marketing
    Amazon FBA
    Digital Marketing
    Content Writing
    General Office Skills
    Content Creation
    Product Research
    Customer Acquisition
    Social Media Management
    Social Customer Service
    Executive Support
    Administrative Support
    Credit Repair
  • $12 hourly
    I have 6 years’ experience as a customer support agent for eBay, and over 4 years’ remote work experience as a coordinator for the financial and insurance department at Kim Orthodontics LLC based in Hawaii. And I have work experience as a Dental Receptionist for a General Dentistry practice. And I am a compliance officer for another Orthodontic Office. As a dental receptionist, my tasks are to check insurance eligibility, schedule new patients and recall patients, confirm appointments and manage EMR (Open Dental). And we used adit.app as our VOIP. I manage all the pre-auth received through DentalXChange and update Patient’s account. As an ortho financial and insurance coordinator, we used Ortho2 Edge as our practice management. We also use slack, meistertask, gaidge, bluepay, carecredit, bank of hawaii lockbox. I had a strong experience in insurance verification, claim filing, accounts receivable, posting of contracts, charges, and payments, and I follow a strong credit management system to maintain our accounts receivable low. I was given the task as well to run all the auto-payments to more than 500 patients every 1st of the month. I had sessions with the Peniche Group of Companies as well to learn more about credit management systems. I got promoted as a team leader for the billing department, where I handled 2 Virtual Assistants. Also, I have received several commendations both from our Doctor and Office Manager for providing good customer service and maintaining a low percentage of account delinquency. I am very excited and I’ll look forward to working with you! Thank you and have a great day!
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    Phone Communication
    Microsoft Excel
    Medical Billing & Coding
    Social Media Content
    Content Moderation
    Email Communication
    Data Entry
    Insurance Verification
    Receptionist Skills
    Email Support
    Online Chat Support
  • $10 hourly
    I'm a customer service expert with proven chat, email, and voice experience (Jira, Zendesk, Intercom, Estore, Shopify Inbox, Meta Business Suite, Outlook, ADAP, Siebel, Teams Tickets, Stocky, Trello, Notion) for telco, stock market research, healthcare, and IT companies. I've also got admin support experience for the CEO of a luxury brand, freelance project manager experience for a financial analytics company, and data annotation (voice, text, video, image) experience for AI/machine learning companies (Adobe Systems, Telus, Appen, E2F, Microsoft, UHRS).  WHY ME❓ ✅ 10+ years of customer service and work experience. I'll be an asset and investment. 💲 ✅ I have solid knowledge of excellent customer service and I know the workaround for every possible customer service scenario. Applied knowledge is power. ⚡️ ✅ I don't cheat to get ahead of others. I have integrity and ownership. 🙏 ✅ I have project management and administrative assistance experience. A jack of all trades. 🏆 ✅ With data annotation, proof reading, search query evaluator, transcription, and company/product research experience. I'll give you straight facts. 💯 I'm also a former English teacher, poet, school paper contributor, gamer, and a high end gaming PC enthusiast. I setup gaming PCs for free out of passion and love for my family and friends. I am the go to guy in buying gadgets and PC related stuff. Looking forward to helping you!
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    Data Annotation
    Data Labeling
    Gaming
    Data Entry
    Project Management
    Administrative Support
    Troubleshooting
    Email Support
    Online Chat Support
    Technical Support
    Customer Support
    Email Communication
    PC Game
  • $10 hourly
    With a rich background spanning 12 years in customer service, e-commerce, and legal assistance within a law firm, I bring a wealth of expertise to the table. Leveraging my extensive experience, I am committed to delivering unparalleled virtual assistance. My focus is on guaranteeing your customers receive exceptional service, all the while streamlining and enhancing your business operations. Let's work together to not only meet but surpass your customer service objectives, propelling your brand to new heights of success. 🎨 Crafting Excellence: What I Bring to the Table 🌟 🌟 Exceptional Customer Service: With over a decade of experience, I'm on a mission to deliver nothing short of excellence in every customer interaction. 📦 Efficient Order Processing: Seamlessly orchestrate orders for swift and accurate fulfillment, honed through years of practice. 🛍️ Tailored Selling: I specialize in understanding your customers' needs and recommending products that amplify their satisfaction, refined over years of customer insights. 📲 Social Media Magic: I'll weave a captivating online presence, engaging and supporting your customers across platforms, leveraging my extensive experience. 🔍 Insightful Research: My in-depth research unlocks valuable insights to empower your decision-making, cultivated over years of refining research techniques. 📊 Precision Data Entry: I'm the guardian of your operations, ensuring precision in every keystroke, thanks to years of data management expertise. 💡 Bill Deciphering: I demystify complex bills, helping customers navigate billing inquiries with ease, backed by years of bill analysis. 🌟 Quality Assurance: With a long track record of commitment and dedication, I consistently exceed expectations to elevate your customer service standards. 🚀 Real-Time Chat Support: With lightning-fast responses, I provide immediate assistance through chat services, sharpened over years of real-time interaction. 💻 Technical Troubleshooter: I'm here to resolve technical issues with agility and expertise, bolstered by years of troubleshooting experience. 🤝 Complaint Resolution Maestro: Skillfully addressing and resolving customer complaints is my forte, refined through years of conflict resolution. 💌 Email Symphony: I orchestrate your email management, ensuring timely and thoughtful responses, with years of email communication mastery. 🛠️ Toolbox Proficiency: 🔷 Microsoft Office: I'm a virtuoso in Word, Excel, and PowerPoint, strengthened through years of document management. 🛍️ Customer Service Platforms: I navigate seamlessly through Zendesk, Shopify, Slack, and more, thanks to years of platform expertise. 📈 CRM Mastery: I bring years of experience with Siebel, Dixa, Gorgias, HubSpot, and Teachworks to enhance customer relationships. 📊 Project Wizardry: Proficient in Trello, ClickUp, and Airtable, I ensure projects flow seamlessly, cultivated through years of project management. 🚚 Logistics Navigator: I'm knowledgeable about StarshipIt, Startrack, and MyToll for smooth logistics, with years of logistics experience. 📞 Communication Pro: Expertise in 3CX, ASW, and NAB Transact keeps your connections strong, honed through years of communication. 📈 Data Whisperer: Years of experience with Phocas enable insightful data analysis, providing valuable insights for decision-making. 🤝 Collaboration Guru: Proficient in Microsoft Teams and Slack, I foster seamless teamwork, drawing from years of collaboration expertise. 🌐 Google Suite: I'm at home in Sheets, Docs, and Forms for streamlined collaboration, leveraging years of Google Suite proficiency.
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    File Maintenance
    Gorgias
    Administrative Support
    Email Support
    Zendesk
    Task Coordination
    Order Processing
    Online Chat Support
    Legal Assistance
    Time Management
    Online Research
    Data Entry
    Word Processing
  • $9 hourly
    I worked in the call center industry for over 10 years and I'm an expert in the Customer Service/Support Field. I’ve had experiences in the phone, email, and chat channels. I was an admin support for almost 2 years. I'm someone who develops better multi-tasking skills, a self-directed, quick learner, who understands the value of work ethics, being diligent, and values integrity above all.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Retention
    Technical Support
    Customer Support
    Administrative Support
    Communication Etiquette
    Email Communication
    Data Entry
    Email Support
    Phone Support
    Order Processing
    Order Tracking
    Inbound Inquiry
  • $10 hourly
    Thank you for visiting my profile. Here, I aim to demonstrate my proficiency within the freelancing industry: CUSTOMER SERVICE: Recognizing the pivotal role of exceptional customer service in fostering enduring client relationships, I offer expertise in devising and executing strategies to enhance satisfaction and foster loyalty. VIRTUAL ASSISTANCE: With a commitment to efficiently managing your daily administrative tasks, I ensure prompt delivery of outputs with minimal oversight, allowing you to focus on your core responsibilities. SALES: Leveraging my experience in sales, I can support you in driving revenue growth and lead generation through the implementation of effective sales strategies and methodologies. E-COMMERCE: Specializing in cultivating and nurturing client-to-consumer relationships, I aid businesses in identifying new avenues for growth and fostering robust partnerships within the e-commerce landscape. My dedication lies in delivering top-notch services tailored to the distinct requirements of each client. Let’s collaborate and chart a course toward mutual success!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Hospitality & Tourism
    Troubleshooting
    File Management
    Incident Management
    Customer Support
    Customer Satisfaction
    Ticketing System
    Phone Support
    Online Chat Support
    Freshdesk
    Email Support
    Order Tracking
    English
  • $15 hourly
    It's a bit tough to grow a company during these times, but with the right people, that shouldn't be much of a problem. I have a solid 5 years of total work experience in Digital Marketing and I am ready to help you elevate your online presence and boost your business. With a strong background in digital marketing strategies and hands-on experience in various tools and platforms, I am dedicated to providing top-notch virtual assistance tailored to your unique needs. I have been part of a multi-billion dollar company and offered a lot of ideas that were implemented by the company. As a Technical Support professional, my primary responsibility is to assist customers in resolving technical issues related to products or services. This involves responding to customer inquiries, troubleshooting technical problems, and providing solutions in a timely and efficient manner. Why Choose Me? • Proactive and results-driven approach to digital marketing. • Strong communication skills for effective collaboration. • Adaptable to the latest industry trends and technologies. • Commitment to meeting deadlines and delivering high-quality work. Let's work together to take your digital marketing efforts to the next level! Feel free to reach out to discuss how I can contribute to your success. Tools that I used: ✅ Microsoft Suite (Windows, Word, Excel, Powerpoint Outlook) ✅ Google Suite (Docs, Sheets, Slides, Gmail, Gdrive) ✅ CRM Systems (Gohighlevel, Zoho, Birdeye, Nextiva) ✅ Cloud-based Communication (RingCentral, Skype, Teams, Google Meet, Slack, Whereby) ✅ Digital Marketing Tools (Google Ads, Google LSA, Invisible Geofencing) ✅ Document Tools (Docusign, Hellosign, Google Workspace, Canva) ✅ Project Management Tools (Asana, Trello, Basecamp, Notion, Zoho, Monday.com, Dialpad) ✅ Analytics Tools (Agency Analytics, Google Analytics, Birdeye)
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    Marketing Plan
    Marketing Strategy
    Marketing Automation
    Email Marketing
    Content Creation
    Administrative Support
    Network Administration
    Microsoft Windows
    Customer Support
    Digital Marketing
    Social Media Management
    Email Support
    Online Chat Support
    Phone Support
  • $10 hourly
    Adaptable, open-minded, analytical health care representative expert with three years of experience and seven years in total exposure to customer care specialists who is eager to join a respectable, and prestigious company. Certified customer care representative with advanced knowledge of health care plan policies, benefits, claims, eligibility, and resolving billing discrepancies. Detail-oriented with exceptional organization and communication skills with the drive to exceed expectations on every assignment.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Personal Administration
    Social Media Marketing Plan
    Data Entry
    Customer Satisfaction
    Email Communication
    Client Management
    Answered Ticket
    Customer Support
    Data Collection
    Product Knowledge
    Medical Transcription
    Phone Support
    Online Chat Support
  • $9 hourly
    ⭐️⭐️ Have you ever wanted to deliver an exceptional customer experience but keeps ended up with customers leaving your business dissatisfied? I got your back - I’ll make your CLIENTS satisfied whatever channel they’re currently in. ⭐️⭐️ The problem that most businesses encounter trying to attain customer satisfaction and loyalty is an inability to consistently deliver on their promises and exceed customer expectations. Factors such as inadequate training, inconsistent communication, or a lack of customer-centric culture can all contribute to the difficulty of exceeding customer expectations. This is precisely what I can do for my clients - take care of their customers so they can focus more on growing their business. I help businesses enhance customer satisfaction and loyalty, establishing long-term relationships that drive repeat business, positive word-of-mouth referrals, and sustainable growth. And unlike some "experts", I don't use a cookie-cutter approach… I learn about your business and your clients and I develop an exceptional customer service strategy that will work for YOU. And if you need help in that space… Send me a proposal and we'll get started. Now, if you’re still not 100% convinced this will be worth your investment, I understand. We could always start off with a small project with shared risk and then keep going if you're happy with my work. Chances are that you'll be more than happy. Looking forward to hearing from you! 😉
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Social Media Management
    CRM Software
    Phone Support
    Online Chat Support
    Customer Support
    Project Management
    Ecommerce Support
    Virtual Assistance
    Administrative Support
    Email Support
    Email Communication
    Intercom
    Email Marketing
    Zendesk
  • $5 hourly
    Knowledgeable as a top-level Executive Virtual Assistant in the industry with more than three years of extensive expertise in exceeding clients expectations and delivering quality work and achieving high performance.
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    List Building
    Google Docs
    Writing
    Data Entry
    BPO Call Center
    Email Communication
    SAP BusinessOne
    Pipedrive
    Scheduling
    Amazon FBA
    Social Media Management
    Order Tracking
  • $5 hourly
    A dedicated professional with 7+ years combined experience in customer service. Results-driven individual with proven history of success in optimizing training programs for changing employee and employer needs. Skillfully develops fresh, engaging programs that teach and motivate workers to improve important job skills. Leads discussion, simulations and role-playing exercises to drive home key points to every participant. Personable, people oriented, and deeply in check with social cues. Hardworking and reliable employee focused on going above and beyond to support team and serve customers. Trained in sales, customer service and offering top-notch remote work abilities. If you are seeking a highly reliable and skilled virtual support who can contribute to your business's success, I would be delighted to discuss your requirements further. Please feel free to contact me, and I look forward to the opportunity to work with you.
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    Data Entry
    Data Mining
    Microsoft Office
    File Management
    Sales
    Online Chat Support
    Email Support
  • $20 hourly
    Working on something but your plate is already full? Well, I am here to be your extra pair of hands. From creating your presentation, editing photos and videos or even typing tasks and the like, I am here to help you with your business or project. My previous and current job prepared me to be flexible. Also, my experiences developed my creative side and I am eager to work and share this with you. I like to listen and share ideas that will empower your business. I have a keen taste on designs and storytelling that will get the message across to your audience. Above all, your comment matters. I’d like to hear your ideas and be part of your growing business.
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    Video Production
    Illustration
    Data Entry
    Video Post-Editing
    Video Editing
    Audio Editing
    Graphic Design
    Poster Design
    Adobe After Effects
    Adobe Photoshop
    Logo Design
  • $15 hourly
    Are you seeking a seasoned Virtual Assistant with a proven track record of providing exceptional support across diverse industries? With over 6 years of dedicated expertise, I stand ready to be your reliable partner in optimizing operations and enhancing customer experiences. WHY CHOOSE ME? It's not just my skillset; it's my unwavering commitment to your success. Over the years, I have fostered long-term partnerships with my clients, a testament to their satisfaction and the trust they place in my abilities. I treat your goals as my own and work tirelessly to exceed your expectations at every turn. I am experienced in the following areas: 🔥 E-COMMERCE: 🛍️ Shopify, Etsy, TikTok Shop - Customer Service - Product Listing - Order Fulfillment - Product Research - App Setup & Integration - Online Store Setup - Web Design - Trend Research 🔥 SERVICE-BASED SOLUTIONS: 🛍️ Executive Support, Personal Administration, Coaching Services, and More - Scheduling - Customer Service - Email Communication - Email Management - Website Management - Project Management - Calendar Management - File Management - Database Maintenance - Form Development - Administrative Tasks including contracts, invoices, and receipts - Email Marketing Campaigns - Web Research - Note Taking and Documentation 🔥 SOCIAL MEDIA: 🛍️ Facebook, Instagram, Tiktok, Pinterest - Content Creation (feed posts, stories, carousels, videos, stories) - Social Media Management Let's put an end to the overwhelm and embrace growth together. Whether you're selling products or services, my mission is to alleviate your pain points, create efficiencies, and empower your business to thrive. Send me a message today! :)
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    Ecommerce Store Setup
    Task Coordination
    Etsy
    Email Support
    Ecommerce
    Shopify
    Website Maintenance
    Virtual Assistance
    Scheduling
    Social Media Management
    Store Management
    Web Design
    Team Management
    Digital Project Management
  • $8 hourly
    Hello and welcome to my Upwork profile! I am a customer service professional with a total of seven years of experience in the telco, e-commerce, and US healthcare industries. I have a proven track record of providing exceptional customer service, resolving complex customer issues, and improving customer satisfaction ratings. I am available to work flexible hours to accommodate different time zones or busy periods. I am also willing to work weekends and holidays, if necessary. Skills: • Excellent communication skills • Active listening • Empathy • Conflict resolution • Attention to detail Experience: • Handled customer inquiries and complaints via phone, email, and chat • Managed customer accounts and provided billing support • Resolved technical issues related to internet connectivity and phone services • Provided assistance with e-commerce transactions, order placement, shipment tracking, and refunds • Explained healthcare benefits, and amounts owed by members and help set up a payment plan. • Worked closely with healthcare providers and patients to gather the necessary information and documentation to support their appeals. • Responsible for managing the appeals process for members that had been denied the services they need. • Setting appointment for patients • Prescription Refill
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    Solar Energy
    Slack
    Virtual Assistance
    Data Mining
    Data Scraping
    LinkedIn Lead Generation
    Lead Generation
    Customer Support
    HubSpot
    Online Chat Support
    Healthcare
    Email Support
    Canva
    Data Entry
  • $10 hourly
    Promoting excellent customer service is one of my of expertise! I am well rounded with communicating customers/clients over the phone, email, chat and any other platform. I always believe that there's always a way to turn client frustrations into advocates. My experienced as a complaint manager have mold me to become a strategic with customer handling. I'm always looking for growth and would like to help clients globally. I've been working as a virtual assistant for over a year now and would love to help clients with these following services: -Customer service -Calling, emailing and chatting customers -Administrative work -Data entry -Social media management -Photo editing -Transcribe video to word -Microsoft (Word, Excel and PowerPoint) I believe I already have the necessary skill set and professional experience to ease the customer's burden in achieving the company's vision of their business. Competition is everywhere and I am ready to take on every challenge. Please feel free to contact me. Have a nice day! Kane
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    Microsoft Excel
    Error Detection
    Customer Retention
    Editing & Proofreading
    Administrative Support
    Canva
    Communication Skills
    Facebook
    Spreadsheet Software
    Data Entry
    Social Media Management
    Email Support
    Real Estate
  • $10 hourly
    I am an IT Professional with five years of experience. If you want a professional and polite approach to your customers, please don't hesitate to contact me. And, these are the key strengths and qualifications I bring to the table include the following: Excellent communication skills: I possess strong verbal and written communication skills, allowing me to effectively interact with customers through various channels, including phone, email, live chat, and social media. I am able to convey information clearly and concisely, ensuring that customers receive accurate and helpful responses to their inquiries. Customer-centric approach: I prioritize customer satisfaction and go above and beyond to meet their needs. I actively listen to their concerns, empathize with their situations, and provide timely and effective solutions. I strive to create a positive and supportive environment for customers, making them feel valued and understood. Problem-solving abilities: I am adept at analyzing complex problems, identifying root causes, and implementing appropriate solutions. I have strong attention to detail and can efficiently handle multiple customer inquiries simultaneously, ensuring that each issue is resolved to the customer's satisfaction. Technical proficiency: I am familiar with various customer support software, ticketing systems(Zendesk), and CRMs. I quickly adapt to new technologies and platforms, allowing me to navigate knowledge bases efficiently, troubleshoot technical issues, and provide accurate information and solutions to customers. Collaboration and teamwork: I am a team player and enjoy collaborating with colleagues to share knowledge and best practices and improve overall customer support processes. I actively contribute to a positive work environment, fostering cooperation and synergy within the team. Thus, I greatly appreciate the values of workmanship, teamwork, honesty, and service level. These factors are important, especially considering today's competitive business climate. Hence, I'm hardworking, responsible, flexible, a team player, organized, and willing to learn new things to be a better person. I look forward to being able to efficiently and effectively assist your company with any tasks that require attention :)
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Zoho Desk
    Google Ads
    Website Content
    Customer Satisfaction
    Product Knowledge
    Customer Support
    Customer Relationship Management
    Web Design
    Google Analytics
    Landing Page
    Web Development
    Zoho CRM
    Zendesk
    Email Support
  • $20 hourly
    Let me help you add more value to your business. With more than ten years of experience in multiple types of industries, from customer service, financial, administrative, sales, and technical accounts, you can utilize all my acquired skills and experiences to your advantage. Please feel free to contact me.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
    List Building
    Data Entry
    Scheduling
    Video Editing
    Word Processing
    Google Workspace
    Lead Generation
    Document Management System
    Administrative Support
    Financial Audit
    Review or Feedback Collection
    Document Review
    Training
  • $15 hourly
    With 14 years of dedicated experience in customer service, combined with 3 years as a virtual assistant, I bring a wealth of expertise to streamline your business operations. As a seasoned professional, I have honed my skills in delivering top-notch customer experiences and providing efficient virtual assistance. ⚙️Key Skills: Customer Service Excellence: Proven track record in delivering exceptional customer service across diverse industries. 👩🏻‍💻Virtual Assistance: Adept at handling administrative tasks, managing schedules, and providing reliable virtual support. 📣Communication Skills: Excellent verbal and written communication for effective client interaction. 🤹‍♀️Multi-Tasking: Demonstrated ability to juggle multiple responsibilities with precision and attention to detail. 💼Work Experience: Customer Service Expert 2006-2020 Handled various roles including Customer Service, Sales, Technical Support, Collections, and more. Managed diverse customer interactions through phone, chat, messaging, and email support. Virtual Assistant 2020-Present Successfully supported multiple clients in diverse industries. Balanced responsibilities efficiently as a part-time Virtual Assistant and Customer Service Representative. 🙋🏻‍♀️Why Choose Me: Proven Track Record: Over a decade of success in customer service roles. Adaptability: Seamlessly transitioned into virtual assistance, demonstrating flexibility and skill diversification. Initiative and Ownership: Known for taking the lead, being accountable, and achieving outstanding results. 🤝Let's Grow Together! If you're seeking a seasoned professional with a solid background in customer service and virtual assistance, let's collaborate and propel your business to new heights. I am dedicated to delivering excellence and contributing to your success.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Dropshipping
    Email Support
    Social Media Website
    LinkedIn
    Customer Support
    Scheduling
    Chat & Messaging Software
    Content Editing
    Canva
    Order Tracking
    Data Entry
  • $7 hourly
    CUSTOMER SERVICE REPRESENTATIVE. ^We call people in the US for a customer satisfaction of some various car brands. ^We do outbound calling/ cold calling. Skills/Expertise ^Outbound calling ^Controlling the calls ^Inbound calls ^calling B2B managers and CEO's/Cold calls ^B2C calling/Cold calls ^Appointment setting, research leads(outbound calls) ^Cold calling real estate. ^Customer Rep. for healthcare industry ^Sales associate for insurance policy Should you wish to hire me feel free to send an invitation. I would be happy to work with you soon. The only way to do great work is to love what you do. "Steve jobs"
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    PDF Conversion
    Virtual Assistance
    Data Migration
    Data Collection
    Cold Calling
  • $10 hourly
    𝘼𝙧𝙚 𝙮𝙤𝙪 𝙨𝙚𝙚𝙠𝙞𝙣𝙜 𝙖 𝙫𝙚𝙧𝙨𝙖𝙩𝙞𝙡𝙚 𝙫𝙞𝙧𝙩𝙪𝙖𝙡 𝙖𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩? 𝙇𝙤𝙤𝙠 𝙣𝙤 𝙛𝙪𝙧𝙩𝙝𝙚𝙧! 👋 𝘐 𝘣𝘳𝘪𝘯𝘨 𝘦𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘢𝘴 𝘢 𝘝𝘪𝘳𝘵𝘶𝘢𝘭/𝘗𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘵 𝘵𝘰 𝘵𝘩𝘦 𝘊𝘌𝘖 𝘢𝘯𝘥 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 𝘌𝘹𝘱𝘦𝘳𝘵, 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘻𝘪𝘯𝘨 𝘪𝘯 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘵 𝘧𝘪𝘦𝘭𝘥𝘴. 𝘞𝘪𝘵𝘩 𝘰𝘷𝘦𝘳 5 𝘺𝘦𝘢𝘳𝘴 𝘰𝘧 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦, 𝘐 𝘰𝘧𝘧𝘦𝘳 𝘤𝘰𝘮𝘱𝘳𝘦𝘩𝘦𝘯𝘴𝘪𝘷𝘦 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘢𝘤𝘳𝘰𝘴𝘴 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘢𝘥𝘮𝘪𝘯𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘷𝘦 𝘵𝘢𝘴𝘬𝘴 𝘢𝘯𝘥 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘥𝘰𝘮𝘢𝘪𝘯𝘴. 𝘔𝘺 𝘴𝘬𝘪𝘭𝘭𝘴𝘦𝘵 𝘪𝘯𝘤𝘭𝘶𝘥𝘦𝘴 𝘢𝘴 𝘢: 🔥 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 𝙀𝙭𝙥𝙚𝙧𝙩 / 𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙩 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ✦ 𝘊𝘳𝘦𝘢𝘵𝘦/𝘌𝘥𝘪𝘵 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 𝘗𝘢𝘨𝘦𝘴 𝘷𝘪𝘢 𝘗𝘢𝘨𝘦𝘧𝘭𝘺 ✦ 𝘌𝘥𝘪𝘵 𝘓𝘪𝘲𝘶𝘪𝘥 𝘛𝘩𝘦𝘮𝘦𝘴 ✦ 𝘜𝘱𝘭𝘰𝘢𝘥 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘵𝘰 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 ✦ 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 𝘖𝘳𝘥𝘦𝘳 𝘍𝘶𝘭𝘧𝘪𝘭𝘮𝘦𝘯𝘵 ✦ 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘓𝘪𝘴𝘵𝘪𝘯𝘨 ✦ 𝘖𝘱𝘵𝘪𝘮𝘪𝘻𝘦 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘛𝘪𝘵𝘭𝘦 & 𝘋𝘦𝘴𝘤𝘳𝘪𝘱𝘵𝘪𝘰𝘯 ✦ 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘚𝘰𝘶𝘳𝘤𝘪𝘯𝘨 ✦ 𝘚𝘸𝘢𝘱 𝘗𝘩𝘰𝘵𝘰𝘴, 𝘝𝘪𝘥𝘦𝘰𝘴 & 𝘛𝘦𝘹𝘵 ✦ 𝘙𝘦𝘷𝘪𝘦𝘸 𝘜𝘱𝘭𝘰𝘢𝘥 ✦ 𝘚𝘦𝘵 𝘶𝘱 𝘚𝘪𝘻𝘦 𝘢𝘱𝘱 𝘢𝘯𝘥 𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘩𝘰𝘱𝘱𝘪𝘯𝘨 𝘍𝘦𝘦𝘥 𝘈𝘱𝘱 ✦ 𝘏𝘢𝘯𝘥𝘭𝘦 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 ✦ 𝘗𝘳𝘰𝘤𝘦𝘴𝘴 𝘙𝘦𝘧𝘶𝘯𝘥𝘴 / 𝘙𝘦𝘵𝘶𝘳𝘯𝘴 🔥 𝙋𝙚𝙧𝙨𝙤𝙣𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 𝙩𝙤 𝘾𝙀𝙊 / 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 ✦ 𝘊𝘢𝘭𝘦𝘯𝘥𝘢𝘳 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✦ 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✦ 𝘡𝘰𝘰𝘮 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✦ 𝘙𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵 𝘗𝘰𝘴𝘵𝘪𝘯𝘨 ✦ 𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 𝘵𝘰 𝘊𝘙𝘔 ✦ 𝘗𝘳𝘰𝘷𝘪𝘥𝘦 𝘛𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘵𝘰 𝘕𝘦𝘸 𝘏𝘪𝘳𝘦𝘴 ✦ 𝘐𝘯𝘷𝘰𝘪𝘤𝘦 𝘛𝘳𝘢𝘯𝘴𝘢𝘤𝘵𝘪𝘰𝘯𝘴 𝘢𝘯𝘥 𝘙𝘦𝘤𝘰𝘯𝘤𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯 ✦ 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 ✦ 𝘊𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘦𝘴 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘵𝘢𝘬𝘪𝘯𝘨 𝘤𝘢𝘭𝘭𝘴 & 𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘪𝘯𝘨 𝘵𝘰 𝘦𝘮𝘢𝘪𝘭𝘴 ⚡️ 𝘐𝘯 𝘢𝘥𝘥𝘪𝘵𝘪𝘰𝘯, 𝘐 𝘣𝘳𝘪𝘯𝘨 𝘩𝘢𝘯𝘥𝘴-𝘰𝘯 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘧𝘳𝘰𝘮 𝘪𝘯𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘉𝘗𝘖 𝘤𝘰𝘮𝘱𝘢𝘯𝘪𝘦𝘴, 𝘳𝘦𝘴𝘰𝘭𝘷𝘪𝘯𝘨 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘪𝘴𝘴𝘶𝘦𝘴 𝘢𝘯𝘥 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘪𝘵𝘺. 🔥 𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙀𝙣𝙜𝙞𝙣𝙚𝙚𝙧 / 𝙄𝙏 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ✦ 𝘗𝘳𝘰𝘷𝘪𝘥𝘦 𝘧𝘪𝘳𝘴𝘵-𝘭𝘦𝘷𝘦𝘭 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘢𝘯𝘥 𝘱𝘳𝘦𝘭𝘪𝘮𝘪𝘯𝘢𝘳𝘺 𝘪𝘯𝘷𝘦𝘴𝘵𝘪𝘨𝘢𝘵𝘪𝘰𝘯 𝘧𝘰𝘳 𝘌𝘯𝘵𝘦𝘳𝘱𝘳𝘪𝘴𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴' 𝘪𝘴𝘴𝘶𝘦𝘴 𝘢𝘯𝘥 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘳𝘦𝘲𝘶𝘦𝘴𝘵𝘴 ✦ 𝘛𝘳𝘰𝘶𝘣𝘭𝘦𝘴𝘩𝘰𝘰𝘵 𝘪𝘴𝘴𝘶𝘦𝘴 𝘷𝘪𝘢 𝘤𝘩𝘢𝘵 𝘢𝘯𝘥 𝘦𝘮𝘢𝘪𝘭 𝘢𝘯𝘥 𝘦𝘴𝘤𝘢𝘭𝘢𝘵𝘦 𝘪𝘴𝘴𝘶𝘦𝘴 𝘵𝘰 𝘩𝘪𝘨𝘩𝘦𝘳 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 ✦ 𝘋𝘳𝘪𝘷𝘦 𝘳𝘦𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯 𝘰𝘧 𝘤𝘢𝘴𝘦𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘪𝘥𝘦𝘯𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘰𝘧 𝘳𝘰𝘰𝘵 𝘤𝘢𝘶𝘴𝘦 𝘢𝘯𝘥 𝘪𝘴𝘴𝘶𝘦 𝘳𝘦𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯 ✦ 𝘗𝘳𝘰𝘷𝘪𝘥𝘦 𝘪𝘯𝘵𝘦𝘳𝘧𝘢𝘤𝘦 𝘣𝘦𝘵𝘸𝘦𝘦𝘯 𝘚𝘶𝘱𝘱𝘰𝘳𝘵, 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘤𝘤𝘦𝘴𝘴, 𝘢𝘯𝘥 𝘛𝘪𝘦𝘳 2 𝘵𝘦𝘢𝘮𝘴 ✦ 𝘏𝘦𝘭𝘱 𝘣𝘶𝘪𝘭𝘥 𝘢𝘯𝘥 𝘳𝘦𝘵𝘢𝘪𝘯 𝘵𝘩𝘦 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘬𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 𝘣𝘢𝘴𝘦 𝘢𝘯𝘥 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘮𝘢𝘵𝘦𝘳𝘪𝘢𝘭𝘴 💪 𝙎𝙮𝙨𝙩𝙚𝙢𝙨 𝙖𝙣𝙙 𝙏𝙤𝙤𝙡𝙨 𝙄'𝙢 𝙚𝙭𝙥𝙚𝙧𝙩 𝙖𝙩: ✦ 𝘍𝘳𝘦𝘴𝘩𝘋𝘦𝘴𝘬, 𝘚𝘢𝘭𝘦𝘴𝘍𝘰𝘳𝘤𝘦, 𝘡𝘦𝘯𝘥𝘦𝘴𝘬, 𝘑𝘐𝘙𝘈 ✦ 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘈𝘱𝘱𝘴, 𝘎𝘰𝘰𝘨𝘭𝘦 𝘋𝘳𝘪𝘷𝘦, 𝘋𝘳𝘰𝘱𝘣𝘰𝘹 ✦ 𝘚𝘭𝘢𝘤𝘬, 𝘞𝘩𝘢𝘵𝘴𝘢𝘱𝘱, 𝘝𝘪𝘣𝘦𝘳, 𝘋𝘪𝘴𝘤𝘰𝘳𝘥, 𝘡𝘰𝘰𝘮, 𝘚𝘬𝘺𝘱𝘦, 𝘔𝘚 𝘛𝘦𝘢𝘮𝘴 ✦ 𝘊𝘢𝘭𝘦𝘯𝘥𝘺, 𝘛𝘳𝘦𝘭𝘭𝘰, 𝘔𝘰𝘯𝘥𝘢𝘺.𝘤𝘰𝘮 ✦ 𝘞𝘪𝘪𝘰, 𝘓𝘪𝘧𝘦𝘵𝘪𝘮𝘦𝘭𝘺, 𝘊𝘩𝘢𝘵𝘎𝘗𝘛, 𝘗𝘢𝘨𝘦𝘧𝘭𝘺, 𝘑𝘶𝘥𝘨𝘦.𝘔𝘦 𝙎𝙤𝙪𝙣𝙙𝙨 𝙡𝙞𝙠𝙚 𝙖 𝙥𝙚𝙧𝙛𝙚𝙘𝙩 𝙛𝙞𝙩? 😉 💬📞 𝘙𝘦𝘢𝘤𝘩 𝘰𝘶𝘵 𝘢𝘵 𝘺𝘰𝘶𝘳 𝘤𝘰𝘯𝘷𝘦𝘯𝘪𝘦𝘯𝘤𝘦 𝘵𝘰 𝘦𝘹𝘱𝘭𝘰𝘳𝘦 𝘩𝘰𝘸 𝘮𝘺 𝘴𝘬𝘪𝘭𝘭𝘴 𝘢𝘯𝘥 𝘣𝘢𝘤𝘬𝘨𝘳𝘰𝘶𝘯𝘥 𝘤𝘢𝘯 𝘦𝘭𝘦𝘷𝘢𝘵𝘦 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴. 𝘐'𝘮 𝘢𝘷𝘢𝘪𝘭𝘢𝘣𝘭𝘦 𝘧𝘰𝘳 𝘪𝘯𝘵𝘦𝘳𝘷𝘪𝘦𝘸𝘴 𝘢𝘯𝘥 𝘥𝘪𝘴𝘤𝘶𝘴𝘴𝘪𝘰𝘯𝘴 𝘢𝘯𝘺 𝘵𝘪𝘮𝘦.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Ecommerce
    Shopify
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    Data Entry
  • $5 hourly
    ⭐⭐⭐3-in-1 SOCIAL MEDIA MANAGER/ ROCKSTAR VIRTUAL ASSISTANT/EXPERIENCED CUSTOMER SUPPORT/ DATA ENTRY SPECIALIST/FB ADS/SEO⭐⭐⭐ I am Anjo, a College Graduate with Bachelors's degree in Elementary Education. After I graduated, I worked in the BPO industry as a Customer Service Representative for three years. And now, I'm working as an EXPERIENCED CUSTOMER SUPPORT, 3-in-1 SOCIAL MEDIA MANAGER/ ROCKSTAR VIRTUAL ASSISTANT/ DATA ENTRY SPECIALIST/ FB ADS/SEO who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over three years. I am dedicated, hard-working, a fast learner, loyal, and a team player individual. I strive in a positive workplace, but I can also work under pressure. I provide experience in the following areas: ✅Customer Service ✅Social Media Management and Marketing ✅Social Media Content Creation ✅Social Media Content Scheduling and Posting ✅Campaign Manager ✅Create Social Media Captions, Copy, and Content. ✅ Admin Support / Virtual Assistant ✅Data Entry ✅Data Management ✅Graphic Designing ✅Online Research ✅SEO Content Writing ✅SEO Auditing ✅Local SEO ✅FB Ads ✅40 WPM with 99% accuracy Applications and Tools, websites I use: * Google Sheets * Google Docs * Microsoft Excel * Microsoft Word (Sample of Management System) Asana, Trello, Monday (Sample of Emailing system) Outlook, Gmail, Ionos (Sample of CRMs) VoIP/Softphone - Avaya (Sample of Graphic designing tool) Adobe Photoshop, Adobe Illustrator, Canva (Sample of Social media sites )Facebook, Instagram, Pinterest. Linkedin, Twitter. If my skills are fit for you, please get in touch with me.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Interpersonal Skills
    Microsoft Office
    Administrative Support
    Facebook Ads Manager
    Social Media Marketing
    Data Entry
    Social Media Management
    Social Media Content Creation
    English
    Email Communication
    Sales & Marketing
    Search Engine Optimization
  • $10 hourly
    I have been in the BPO industry for roughly six years with extensive experience in Telemarketing and Customer Service. Additionally, I possess three years of hands-on experience as a Virtual Assistant. I have developed specialized skills in various areas such as Cold Calling, Business to Business Appointment Setting, and addressing Technical concerns. Proficiently handling customer service across Sales domains. Exceeding client goals and expectations is always a top priority, and I am always looking for the company's best interest. I have a strong work ethic. I am optimistic, creative, adaptable to change, innovative, and prepared to go above and beyond what is required to ensure my employer always stays one step ahead of its competitors. I am confident that my well-rounded skill set, industry knowledge, and dedication to delivering exceptional customer service will make a positive impact on your organization. What makes me unique is, I am willing to learn anything to be productive in achieving company goals. I look forward to the opportunity to contribute to your success.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Support
    Sales Management
    Sales Development
    Customer Support
    Scheduling
    Outbound Sales
    Sales
    B2B Marketing
    Administrative Support
    Microsoft Excel
    Cold Calling
    Appointment Setting
    Lead Generation
    Telemarketing
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