Hire the best Customer Service Representatives in Naic, PH

Check out Customer Service Representatives in Naic, PH with the skills you need for your next job.
  • $15 hourly
    Hi, my name is Marycris one of the TOP-RATED freelancers here in Upwork, 9 solid years in Operation Management in one of the Top Company in my country whose main Key Result Area is Marketing, Manpower, and Management delivering an excellent output to the company I belonged. Operation is both tough and enjoyable, that field molds me over the years, being an Asset to the organization. I started my Freelance journey months after the beginning of the Covid-19 (November 2020) Pandemic where all businesses were severely affected, from loss of sales to a total shutdown of business. I saw great opportunity in the Freelancing industry as I also venture out the great skills I am offering today. I begun in the Freelancing industry as Traffic Generation Specialist and then shortly became a Social Media Manager for a Graphic Design Company in the USA where most of my skills in Social Media Management evolved there. There were also a great deal of Virtual Assistant jobs and later on became part of a Digital Marketing Agency in Singapore as Admin where my duties is to Analyze all the devirables for the big and known companies we were catering to. From there I nurtured my skills in Google Ads, Facebooks Ads and all other advertising on different platforms, and gained great deals of knowledge and experience in Google Console, Google Tag, Google Analytics, and WordPress. I was also assigned to be a Project Manager for an NFT operating project offering a unique tool and exciting tool to NFT Investors. Aside from all the experience I gained from working with different companies and clients, I did not just settle there, I studied indepth about Digital Marketing, E-commerce, SEO, WordPress, Project Management, Agile Management, and Scrum Master to complete the package I can offer to the clients that I have and thus ensure the value of money they worth spending for I am a Self Starter, Self-driven and very Committed. I can able to work alone or as an asset to a team. Excellence is my mission and Winning is my vision. Below is my field of expertise. - Digital Marketing - Social Media management - Ads Management - Recruitment Management - Administrative Support - Marketing Analytics - Google Analytics - Google Console - Staffing Manager - Project Management - Lead Generation - Team Management - Survey/ Research - Client and Talent acquisition - Email Marketing/Management - Data Entry/Research - Content Creation - Graphic Design
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    Google Analytics Report
    Analytics
    Market Analysis
    Virtual Assistance
    Email Marketing Strategy
    Graphic Design
    Illustration
    Management Skills
    Google Analytics
    Facebook Ads Manager
    Instagram
    Social Media Content Creation
    Social Media Marketing
    Social Media Management
  • $10 hourly
    Results-oriented professional with excellent communication and interpersonal skills. Eager to contribute to a team-oriented environment as a Customer Service Expert, where I can provide exceptional customer service and contribute to a positive customer experience. Client Relationship Management: Demonstrated ability to manage client relationships effectively to ensure satisfaction and resolution of claims. Claims Processing: Proficient in claim filing, processing replacements, refunds, and repairs, as well as claim settlement with carriers or vendors. Order Management: Skilled in processing orders with precision, coordinating with logistics teams for timely delivery, and tracking order shipments to provide real-time updates. Problem Resolution: Proven track record of resolving payment disputes, chargebacks, and complaints with internal departments and external parties. Standard Operating Procedures (SOPs): Experienced in developing and implementing SOPs to optimize operational efficiency and minimize future occurrences of disputes. Property Management: Managed properties listed across various Online Travel Agencies, including optimization, scheduling, client communication, payment settlement, and review management. Customer Service: Proficient in managing communication with students and providers, overseeing enrollment, scheduling, cancellations, refunds, and addressing feedback and complaints. Team Leadership: Demonstrated leadership skills in leading teams, creating schedules, overseeing operations, handling escalations, and conducting onboarding and training sessions. Event Organization: Successfully organized private, group, and corporate events, and developed relationships with local businesses and vendors for special offers. Communication: Strong verbal and written communication skills, demonstrated in client interactions, team coordination, and newsletter creation and distribution.
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    Hospitality & Tourism
    Stripe
    Email Support
    Email Communication
    Zendesk
    Freshdesk
  • $5 hourly
    I have worked as a Customer Service representative/Technical Support for more than 6 years. My responsibilities includes consultation and inquiries from customers, evaluate their needs, determine the best resolution and suggest additional services that may be of interest for them or for the business. I have reached and exceeded quotas for calls handled, inbound and outbound calls. I am a team player and i was able to effectively manage my own team. My scope of vision is not only to the customer's inquiry or problem, i also make sure that they have an outstanding customer service experience by determining the best resolution in accordance to the laws and regulations or to the policies and procedures of the company i work for. i am creative, resourceful and can work efficiently with minimal or no supervision. I have integrity, a humble heart and I am ever-loyal to the company. If given the chance to work home-based, I'll give you my best and more!
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    Google Spreadsheets API
    Technical Support
    Data Entry
    Online Chat Support
    Email Support
    Microsoft Excel
    CRM Software
    Microsoft Office
    Communications
  • $10 hourly
    Hi there! Welcome and thank you for visiting my profile. You're in the right place! I have been in the customer service industry for over 3 years -- from being a Hotels Reservation Specialist, Shopify Guru, to a Lead Conversion Specialist and now, a Graphic Designer. I can provide Customer Support across different channels and I am committed to delivering nothing less than the best quality Customer Satisfaction. As a Graphic Designer, I can create projects using Adobe Photoshop CC, Filmora and other photo/video editing tools such as Canva, Easil, Offeo, and Powtoon. I can also design logo, brand board, business cards, social media cards and event invitations for business and marketing use. Building long term relationships and client satisfaction are very important to me. I make sure that every project receives high-quality work so that it contributes to your company's success. Cheers to you, and I look forward to working with you!
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    High-Ticket Closing
    Customer Satisfaction
    Graphic Design
    Online Chat Support
    Invitation Design
    Email Communication
    Logo Design
    Business Card
  • $5 hourly
    I am a skilled and motivated Customer Service Representative who has acquired various knowledge in the field driven from my previous experiences. Taking Hotel and Restaurant Management in college, is where my desire and skills for customer service began. Prior to graduating, I worked at a well-known fast food chain, interacting and providing services to customers at all cost. Soon enough, I was promoted as a Chief crew, with responsibilities in mentoring and monitoring the progress and development of the newly-hired staff. I also had experiences in public speaking through a multi-level marketing, providing trainings and motivations for people in knowing their potentials and reaching their goals. In 2010, I entered in to the world of business process outsourcing. Starting from a British company providing quotations on behalf of some company, where I worked as a Project Consultant for almost two years. Here, we are calling households in Britain to conduct surveys and provide qotations to possible prospects of our company. I also worked for a solar energy account as a Customer Service Representative where we provide quotations to our potential clients, offering the technology of solar panels. Additionally, for almost seven years now, I work at a flower company offering flower services to clients across United States as an Order Processor. During my years in these companies, I had experience in using CRMs of each respective businesses and have strenghtened my skills on the use of Microsoft Office applications particularly MS Excel and MS PowerPoint. I have excellent communication skills, enabling me to effectively communicate with a wide range of people. I am seeing a position in the industry in which I can put into practice my knowledge and experience, ultimately benefiting the operations of the organization that I work for. I am a friendly and compassionate person who has the skills and personality to serve your company and perform all the tasks that will be handed to me. I look forward to offer my skills and experiences I had to deliver excellent performance and accomplishments to my future clients. I look forward to working with you and helping you to streamline your tasks and to improve your business productivity.
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    Data Entry
    Incident Management
    Communication Skills
    Product Knowledge
    Customer Support
    Computer Skills
    Outbound Sales
    Telemarketing
    Inbound Inquiry
  • $5 hourly
    Hi there! I'm Janine Alison. I have more than 12 years of experience in the BPO Industry for voice and chat support accounts. I also have years of experience as a writer in different niches such as creative writing, copywriting, web copywriting, content writing, ghostwriting, product descriptions, and more. I'm highly teachable, adaptable, and reliable. I can quickly learn new things and tasks with training. I'm also a good team player, hard-working, and trustworthy. I can work harmoniously with my superiors and coworkers. I believe that my sincerity, integrity, and commitment will be a big plus in making your company's future brighter. I hope that my skills and capabilities are enough to consider me as your VA/Customer Service Associate. I'm looking forward to working with you and helping you out.
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    Content Writing
    ClickUp
    WordPress
    Customer Support
    Copywriting
    Grammarly
    Website Copywriting
    Product Description
    Creative Writing
    Appointment Scheduling
    Computer Basics
    Online Chat Support
    Google Docs
  • $5 hourly
    Hey there! I'm a confident and creative graphic designer who's passionate about delivering exceptional results for your projects. My drive for design is limitless, and I'm eager to bring my fresh perspective and creativity to the table. Here's what I offer: ✅A sharp eye for aesthetics: I pay meticulous attention to visual details to ensure that every element aligns harmoniously. ✅Expertise in design tools: I'm proficient in using design software like Photoshop, Illustrator, and Canva. ✅Collaborative mindset: I thrive in team environments and am eager to learn from experienced designers. ✅Quick learner: I absorb new concepts quickly and apply them effectively. I'm thrilled to contribute my skills and grow alongside your team. Let's work together and create something exceptional!
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    Marketing Advertising
    Content Management
    Social Media Marketing
    Scheduling
    Adobe Illustrator
    Canva
    Email Management
    Data Entry
    Calendar Management
    Microsoft Excel
    Thumbnail
    Graphic Design
    Adobe Photoshop
    Logo
  • $15 hourly
    🏆 Recognized as a 𝑻𝑶𝑷 𝑷𝑬𝑹𝑭𝑶𝑹𝑴𝑰𝑵𝑮 𝑨𝑮𝑬𝑵𝑻 after hitting the marks.🎯 🥇 Promoted because of 𝒍𝒂𝒔𝒆𝒓 𝒇𝒐𝒄𝒖𝒔 𝒅𝒆𝒅𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒕𝒐 𝒘𝒐𝒓𝒌 and 𝒉𝒊𝒈𝒉 𝒂𝒕𝒕𝒆𝒏𝒕𝒊𝒐𝒏 𝒕𝒐 𝒅𝒆𝒕𝒂𝒊𝒍.🔬 🤷🏻 Tired of handling them all? Of being a one-man team? You never have to! 💭 Do you have the proper guidance or pieces of training you want for your business? Let's do that! 🍽 Meanwhile, feel free to browse the daily menu I've been serving on my timeline below: 𝑨𝒎𝒂𝒛𝒐𝒏 ✅ Seller Central ✅ Customer Experience ✅ Order Fulfillment ✅ Order Placement ✅ Return/Exchange Processing ✅ Full and Partial Refunds ✅ A-to-Z Claims ✅ SAFE-T Claims ✅ Seller Support Case ✅ Inventory Management ✅ Removal Request ✅ Stranded Inventory ✅ FBA Shipping Plan ✅ Listing Creation ✅ Organic Listing Optimization ✅ Product Detail Page Audit ✅ Adding A+ / EBC Contents ✅ Account Health Management ✅ Manage Feedback and Reviews ✅ Damage and Lost Claims ✅ Warranty Claims ✅ Shipping Labels (ShipStation) ✅ Escalations ✅ Tracking Details ✅ CRM Tools (Asana, Trello, Kanbanchi, Click Up) ✅ Appointment Scheduling (Amazon Chime, Google Calendar) ✅ Online Meetings (Zoom, Google Meet) ✅ Image Editing (Canva) ✅ Online Communication (Skype, WhatsApp, WeChat) ✅ Other Admin and Project Management Tasks (Spreadsheets, Invoicing) 𝑺𝒉𝒐𝒑𝒊𝒇𝒚 𝒂𝒏𝒅 𝒆𝒃𝒂𝒚 ✅ Customer Experience ✅ Order Fulfilment ✅ Order Placement / Bidding ✅ Returns/Exchange Processing ✅ Full and Partial Refunds ✅ Inventory Management ✅ Listing Updates ✅ Damage and Lost Claims ✅ Warranty Claims ✅ Escalations ✅ Tracking Details ✅ Shipping Labels (ShipStation) ✅ CRM Tools (Asana, Trello, Kanbanchi, Click Up) ✅ Appointment Scheduling (Amazon Chime, Google Calendar) ✅ Online Meetings (Zoom, Google Meet) ✅ Image Editing (Canva) ✅ Online Communication (Skype, WhatsApp, WeChat) ✅ Other Admin and Project Management Tasks (Spreadsheets, Invoicing) 𝑶𝒕𝒉𝒆𝒓 𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 / 𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 𝑻𝒂𝒔𝒌𝒔 ✅ Email Organization and Monitoring ✅ Calendar Management ✅ B2B Communication ✅ Payroll Processing ✅ Time Tracking (Time Doctor) ✅ File Management ✅ Online Meetings ✅ Meta Chat (Sales / Travel Agent) ✅ Recruitment Interviews ✅ Client Representative 𝑩𝑷𝑶 ✅ Customer Experience ✅ Order Processing ✅ Returns and Exchanges / Retention ✅ Soft Sales via Chat and Phonecall ✅ Subscription Update ✅ Account Verification ✅ Escalations ✅ Document Processing (declarations page, evidence of insurance, certificate of insurance, invoice) ✅ VOIP/Soft Phone/Skype ✅ AI / Knowledge-Based Emails ✅ CRM Tools ✅ Microsoft Office / Google Suite ✅ Quality Analyst ✅ Data Analysis and Recording ✅ KPI Client Reporting via Zoom Meetings ✅ 1 on 1 Coaching / Team Huddle ✅ Data Research 💯 Now, if you’re still not convinced this will be worth your investment, 𝑰 𝒖𝒏𝒅𝒆𝒓𝒔𝒕𝒂𝒏𝒅. 📈 We could always start with a 𝒔𝒎𝒂𝒍𝒍 𝒑𝒓𝒐𝒋𝒆𝒄𝒕 with shared risk and then keep going if you're satisfied with my work. 👍🏼 Looking forward to working with you. 𝓞 💌 𝑻𝒆𝒔𝒕𝒊𝒎𝒐𝒏𝒊𝒂𝒍𝒔: Omar is a 𝒔𝒐𝒍𝒖𝒕𝒊𝒐𝒏 𝒐𝒓𝒊𝒆𝒏𝒕𝒆𝒅, 𝒑𝒓𝒂𝒄𝒕𝒊𝒄𝒂𝒍 colleague who is always 𝒇𝒐𝒄𝒖𝒔𝒆𝒅 𝒐𝒏 𝒕𝒉𝒆 𝒐𝒃𝒋𝒆𝒄𝒕𝒊𝒗𝒆𝒔 even in uncertainty and stressful environments. He's been making work flow accelerated with his 𝒒𝒖𝒊𝒄𝒌 𝒂𝒏𝒅 𝒑𝒓𝒆𝒄𝒊𝒔𝒆 𝒅𝒆𝒄𝒊𝒔𝒊𝒐𝒏𝒔. It was relieving to find such a coworker so 𝒑𝒐𝒔𝒊𝒕𝒊𝒗𝒆 𝒂𝒏𝒅 𝒕𝒓𝒖𝒔𝒕𝒘𝒐𝒓𝒕𝒉𝒚 on the deck, especially under pressure. I'd love to work with him again without any hesitation! -𝗦𝗔𝗠𝗘𝗧 𝗔𝗡𝗦𝗜𝗡 𝗦𝗔𝗟𝗜𝗡 Omar is the kind to 𝒕𝒂𝒌𝒆 𝒖𝒑 𝒂𝒏𝒚 𝒗𝒊𝒂𝒃𝒍𝒆 𝒄𝒉𝒂𝒍𝒍𝒆𝒏𝒈𝒆𝒔 as long as they're beneficial for the company's growth. He has a 𝒄𝒍𝒆𝒂𝒓 𝒔𝒆𝒏𝒔𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒏𝒂𝒕𝒖𝒓𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒄𝒐𝒎𝒑𝒂𝒏𝒚'𝒔 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒏𝒆𝒆𝒅𝒔, knows exactly what needs to be done, and has the 𝒊𝒏𝒊𝒕𝒊𝒂𝒕𝒊𝒗𝒆 𝒕𝒐 𝒃𝒓𝒊𝒏𝒈 𝒃𝒂𝒄𝒌 𝒕𝒉𝒆 𝒕𝒆𝒂𝒎'𝒔 𝒅𝒊𝒓𝒆𝒄𝒕𝒊𝒐𝒏 𝒕𝒐 𝒔𝒖𝒄𝒄𝒆𝒔𝒔. After having worked with him for four years, I can say that he was 𝒐𝒏𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒑𝒆𝒐𝒑𝒍𝒆 𝒘𝒉𝒐 𝒉𝒂𝒅 𝒎𝒂𝒋𝒐𝒓 𝒄𝒐𝒏𝒕𝒓𝒊𝒃𝒖𝒕𝒊𝒐𝒏𝒔 𝒕𝒐 𝒕𝒉𝒆 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒄𝒂𝒎𝒑𝒂𝒊𝒈𝒏. -𝗪𝗶𝗹𝗹𝗶𝗮𝗺 𝗣𝗼𝗺𝗯𝗼 I have always been amazed by Omar's ability to act in a highly stressful environment. He is 𝒂𝒍𝒘𝒂𝒚𝒔 𝒄𝒂𝒍𝒎 𝒂𝒏𝒅 𝒈𝒐𝒐𝒅 𝒂𝒕 𝒅𝒆𝒄𝒊𝒔𝒊𝒐𝒏-𝒎𝒂𝒌𝒊𝒏𝒈. He has 𝒑𝒐𝒔𝒊𝒕𝒊𝒗𝒆 𝒆𝒏𝒆𝒓𝒈𝒚 𝒂𝒏𝒅 𝒂𝒍𝒘𝒂𝒚𝒔 𝒘𝒐𝒓𝒌𝒔 𝒘𝒊𝒕𝒉 𝒂 𝒔𝒎𝒊𝒍𝒆. -𝗝𝘂𝗻𝗮𝗯𝗲𝘁𝗵 𝗕𝗮𝗻𝘁𝘂𝗴𝗮𝗻-𝗘𝘀𝗽𝗶𝗻𝗮𝗿 #amazon #virtualassistant #executiveassistant #operationsmanager #OBM #ecommerce #shopify #listing #optimization #sellercentral #customerservice #CS #satisfaction #customerexperience #VA #remote #research #dataentry #typingjob #transcribe #phonecalls #chat #Philippines #US #trustworthy #lds #ecom #ebay #walmart #target #google #office #skype #zoom #whatsapp #wechat #freelance #dataentry #intermediate #expert #SEO #Helium10 #BPO
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    Page Audit
    Tracking Number
    Copy Editing
    Quality Assurance
    Product Knowledge
    Amazon Listing Optimization
    Proofreading
    Data Entry
    Virtual Assistance
  • $6 hourly
    🔥 Put an end to your search right here — WITH ME. 🔥 I am Melissa, your committed additional support, with 6 years of experience working with Global clients prepared to get hands-on and immerse myself in the dynamic business realm alongside you. I am here to simplify your life and enhance the success of your business. Take the step to HIRE ME, and let's commence this remarkable journey together! Let's chat about how I can level up your business. I SPECIALIZE IN: ✅Virtual Assistance ✅Administrative Support ✅Customer Service Support ✅Recruitment (Screening, Administrative tasks) I AM PROFICIENT WITH: ✅Microsoft Office (Excel, Word, Teams, Outlook, Onedrive) ✅Google Workspace (Google Docs, Google Sheets, Slide, Form, Drive, Calendar) ✅Canva Pro ✅Data Entry & Web Research ✅Social Media Management / Engager ✅Content Scheduling (Tailwind, Buffer, Hootsuite, Later.com, Canva Pro, Meta Business Suite) ✅Email and Calendar Management ✅CRM (Salesforce, Hubspot,etc..) ✅Project Management (Trello, AirTable, Asana, Monday.com) 📌MY STRENGTH/TOP REASONS TO HIRE ME: ✅Reliable ✅Quality Service ✅Tech-savvy ✅Self-motivated ✅Efficient ✅Attention to detail ✅Organizational skills ✅Flexible ✅Quick learner ✅Problem solver ✅Result-driven I've been a consistent top performer/team player in the industries I've worked with by achieving target goals. The key to my success has been to learn quickly and achieve company/client objectives effectively on time. Just shoot me a message because your future VA is here to make your business soar to new heights. Let's make magic happen! Your future VA, Melissa ;)
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    Business Report
    Google Workspace
    Customer Support
    Google Sheets
    Social Media Management
    Product Research
    Administrative Support
    Problem Solving
    Proofreading
    Online Research
    Data Entry
    Canva
    Product Listings
    Microsoft Office
  • $10 hourly
    I have twelve years of Call Center experience, and I loved the job because of the opportunity to deal with other people and the challenges the go with it. I believed I performed well, which has resulted to good customer satisfaction rate. I clearly communicate with customers via telephone and online to identify individual needs and provide positive solutions.
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    Phone Support
    Online Chat Support
    Administrative Support
    Cold Calling
    Customer Retention
    Communication Skills
    Customer Support
    Outbound Sales
    Technical Support
    Lead Generation
    HubSpot
    Telemarketing
  • $10 hourly
    I have diverse industry experience, possesses essential business support skills, excels at multitasking, and is eager to assist with administrative tasks. I have a strong work ethic, a positive attitude, and a willingness to contribute to refining and advancing business projects.
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    Calendar Management
    Social Media Management
    Email Support
    Telemarketing
    Data Entry
    Administrative Support
    Bookkeeping
    Video Editing
    Cold Calling
    Web Design
    Canva
  • $7 hourly
    Hello and Thank you for visiting my profile! I have a knowledge and skills for the following: • Claims Processing ( Health Insurance / Non Life Insurance ) • Order's Processing • Quality Auditing • Accounts Payable • Email Administration • Customer Service • Data Entry • Data Verification • General Administration Internet and Computer Specifications Internet: Wired connection with 70 Mbps speed Processor: Intel Core i3 11th Gen RAM: 8GB OS: Windows 11 I look forward to working with you and helping you streamline your tasks to improve your business productivity.
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    Email Support
    Accounting
    Quality Assurance
    Insurance
    Administrative Support
    Transaction Data Entry
    Insurance Verification
    Data Entry
  • $15 hourly
    Need a helping hand to grow your business? You find the right guy as your Virtual Assistant! 👨‍💻 You can call me the Jhoselle of All Trades, as I can work efficiently and effectively at any given task. I have managed a couple of e-commerce over the past two years, and you’re going to benefit from my insider knowledge of impacting bottom-line profitability wherever we have worked; I excel at streamlining less-than-efficient procedures to boost productivity, NPS advocates, and compliance to achieve the best ROI Your project/campaign is where I get the best results for. I help businesses to scale and optimize. I absolutely crush it with projects like yours!
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    HubSpot
    KPI Metric Development
    Customer Feedback Documentation
    Ecommerce Website Development
    Zendesk
    Gorgias
    CRM Software
    Customer Support
    Virtual Assistance
  • $8 hourly
    Skills: -Technical Support Representative I worked as a technical support representative for more than 5 years. * Voice over IP Devices technical support *Internet, Phone, and TV Technical Support -RingCentral account Management I know how to troubleshoot advanced RingCentral technical issues and am knowledgeable with their complex phone system and settings * Account Management (extension user management) * Phone system management * Technical support -Online Store Manager I have my own online store with Facebook and local platforms like Shopee and Lazada. If I need to do the same with a different platform, it will be easy for me. I am open to learning new things and I can easily adapt. * Basic Online Store Management * Basic Ads Management -Social Media Manager I have a Youtube, Instagram, and Facebook Page and I manage them myself. I create posts for engagements using Canva or Adobe Photoshop or sometimes from scratch. * Basic Social Media Management * Engagement for Social Media Platforms * Basic Stock Inventory Management - Photo Editor I know basic photo editing for image enhancement and creating posts for my social media platforms. * Basic Digital Poster * Basic Marketing Post * Basic Engagement Post * Basic Digital Invitation -Video Editor I have my own Youtube Channel and I am the one editing the videos I post. I am open to learning new things and I can easily adapt. * Basic Marketing Post * Basic Engagement Post * Basic Vlogging Video Editing -Basic Food or Product Photography Since I have my own online store and I am the one creating posts for my social media platforms, I take pictures of my products. I was once a food vlogger/blogger so I have a little knowledge of food photography given the resources I have. My strengths as I mentioned, I am open to learning new things. It challenges me to have new knowledge of things that I am not familiar with or have little knowledge about it. And because of that, I can easily adapt and adjust to a new environment and things. On the other hand, my weakness is I tend to overwork. Most of the time, I forget to eat my meals because I am too focused on finishing one task or all of it.
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    Data Entry
    Email Support
    Administrative Support
    Customer Support
    RingCentral Glip
  • $20 hourly
    I've worked with people from different specializations. Diverse specializations means that everyone has unique priorities and/or perspectives but we all make sure to reach a middle ground and that everyone will have satisfactory outcomes. In these kinds of instances, I make sure to communicate with understanding, care, and professionalism which I think is key to excellent customer service. I am quick to adapt and confident in understanding complex processes. I am not afraid of problems and I am well-versed in dealing with them whenever they crop up. I can crunch numbers and I can make my way around with Microsoft Excel and CAD. I have the emotional capacity to pick up cues and concepts of people I am talking to. As a result, I can visualize and conceptualize plans and specifications to turn them into something the client would understand. I am confident in my grammar and writing ability geared towards efficiency and ease of the client. As I am from the construction industry, I am meticulous in details as structural soundness is an integral part of my job.
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    Product Knowledge
    Communication Etiquette
    Answered Ticket
    Rhinoceros 3D
    Slack
    Customer Satisfaction
    Email Communication
    Microsoft Excel
    CAD
    Sales
    Virtual Assistance
    Jewelry
    Order Fulfillment
    Email Support
  • $5 hourly
    I'm a newbie but I can learn fast, as long as you allow me to learn and grow. I believe that all things can be achieved as long as you think and work for it.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Communications
    Proofreading Feedback
    Communication Skills
    Academic Editing
    Editing & Proofreading
    Voice Acting
    Professional Tone
    English Tutoring
    Academic K-12
    English
    Academic Proofreading
    Voice Recording
    Proofreading
    Academic Research
  • $7 hourly
    I've been working in the Business Processing Outsourcing (BPO) Industry for almost 8 years now. I've handled different types of programs and accounts which made me become better at handling different types of customers. I have an experience in Customer service representative roles, CSR tier 2, Technical support, Customer finance associate roles, Order support and in Sales representative both Inbound and Outbound.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Quality Assurance
    Technical Support
    Outbound Sales
    Sales
  • $12 hourly
    OBJECTIVE To secure a responsibility in an organization which will give an opportunity to utilize my creativity, apply my interest, expand my knowledge and develop my potential in various aspects that will help me to grow in the company and offer opportunities professional growth.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Support
    Computer
  • $7 hourly
    Hi, I'm Fulbert, a multi-talented freelancer with a diverse skill set in administrative assistance, social media management, and graphic design. With over 17 of experience, I offer professional and reliable services to help businesses streamline their operations and enhance their online presence. Administrative Assistance: - Proficient in managing emails, scheduling appointments, and organizing files. - Skilled in data entry, transcription, and document preparation. - Experienced in handling customer inquiries and providing excellent customer service. Social Media Management: - Expertise in creating and curating engaging content for various social media platforms. - Knowledgeable in social media analytics and strategy development. - Ability to grow and engage audiences through organic and paid social media campaigns. Graphic Design: - Creative skills in designing logos, banners, and social media graphics. - Proficient in Adobe Creative Suite (Photoshop, Illustrator), Canva and Capcut. - Experienced in creating visual content that aligns with brand identity and marketing goals. Why Choose Me: - I offer a one-stop solution for your administrative, social media, and graphic design needs. - My attention to detail and commitment to excellence ensure high-quality results. I- am dedicated to meeting deadlines and exceeding client expectations. Let's Work Together: If you're looking for a reliable and versatile freelancer who can help take your business to the next level, look no further! Let's discuss how I can contribute to your success.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Lead Management
    Administrative Support
    Data Entry
    Facebook Advertising
    Social Media Advertising
    Logo Design
    Canva
    Adobe Photoshop
  • $10 hourly
    Hi! This is France your virtual assistant on the go. I offer social media management assistance, cold calling services, appointment setting, and graphic designing for very affordable price. I have flexible time to accommodate and accomplish all the services above. I am earning my degree in multimedia, so you can trust me with elevating your business on all social media platforms. Pros about me: -ALWAYS ON TIME -Organize in everything -Can do work with less supervision -Nice and friendly Cons about me: -Will update you time to time about the progress of the task -Tons of reminders -I am strict with my detailed boundaries below: 1. No rushing of tasks, as I will allot time and ensure first the quality of my work BEFORE putting it in. 2. All questions shall be discuss in timely manner through email. 3. All required task shall be detailed from A-Z in order for proper completion/ missing information will be gather during meeting. 4. Issue with any completed task shall be discuss directly with me through email. 5. Payments shall be recorded and verified. No payment, no complete task. 6. Personal time shall be respected. Clocked out is clocked out.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Social Media Advertising
    Video Editing
    Graphic Design
  • $5 hourly
    I worked in a Corporation for almost 12 years. At first as a Customer Service Representative and after years of dedication to work, I was entrusted with a higher position promoted as Branch Head. I am organized, efficient and hard working person, and am willing to discover new things to enhance my knowledge and skills. I am a good listener and learner, able to communicate well with a group and on an individual level.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Relationship Management
    Customer Data Platform
    Data Analysis
    Data Collection
    Data Entry
  • $6 hourly
    Seeking to transition from a successful career as a credit card agent to a dynamic role as a virtual assistant on Upwork. With a proven track record in persuasive communication and customer service excellence, I offer: - Strong communication skills honed in convincing clients to apply for credit cards. - Expertise in multitasking, prioritization, and meeting deadlines. - Meticulous attention to detail and proficiency in various tools and software. - Proactive problem-solving abilities and a commitment to exceeding expectations. Let me alleviate your administrative burden and elevate your business to new heights. Reach out today to explore how I can contribute to your success!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
    Marketing
  • $8 hourly
    I'm Andrea, 30 & I've been in the Customer Service Industry for almost 9 years. I worked as a Call Center Agent in the Philippines for almost 2 years & I moved to Singapore and worked as Customer Service Executive for 7 years. I'm a Marketing Manager overseeing the business profile of a coffee shop where I focus on strategic marketing initiative to Enhance our brand presence and drive customer engagement
    vsuc_fltilesrefresh_TrophyIcon Customer Service
  • $5 hourly
    Computer literate, can adapt easily in any workplace. Doing customer service with the best of my dedication. Assisting everyone with their needs. Can do multi-tasking, time management and can response quickly. Will share knowledge, skills and experiences while contributes to anyone. I love growth and learning new things. I have long patience and I can find a way to fix everything and do all work done.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Server
    Receptionist Skills
    Virtual Assistance
    Customer Experience
    OptinMonster
    LinkedIn
    JobTarget OneClick
    Google Sheets
    Microsoft Excel
    Computer Graphics
    Recruiting
  • $6 hourly
    With a proven track record in customer service, I bring strong communication skills, empathy, and a dedication to exceeding customer expectations. My ability to handle a high volume of inquiries efficiently, resolve issues promptly, and maintain a positive and professional demeanor would allow me to contribute to the exceptional customer service standards set by your company.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    ESL Teaching
    Typing
    Microsoft Excel
    Editing & Proofreading
    Healthcare
    Customer Support
    Email Support
    Online Chat Support
  • $6 hourly
    PROFILE A friendly and efficient Customer Service team member, devoted to maximizing customer satisfaction With exceptional service and support . Knowledgeable about industry standards with strong skills in retaining products and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Presentations
    Phone Communication
    Technical Support
    Microsoft Excel
  • $5 hourly
    CAREER OBJECTIVE: Obtain a job on a highly-motivated and serviceoriented atmosphere that will help me enhance my knowledge, skills and abilities towards customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Satisfaction
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