I have ten years of Call Center experience, and I loved the job because of the opportunity to deal with other people and the challenges the go with it. I believe I performed well, which has resulted to good customer satisfaction rate. I clearly communicate with customers via telephone and online to identify individual needs and provide positive solutions.
Need a helping hand to grow your business? You find the right guy as your Virtual Assistant! 👨💻 You can call me the Jhoselle of All Trades, as I can work efficiently and effectively at any given task.
I have managed a couple of e-commerce over the past two years, and you’re going to benefit from my insider knowledge of impacting bottom-line profitability wherever we have worked; I excel at streamlining less-than-efficient procedures to boost productivity, NPS advocates, and compliance to achieve the best ROI
Your project/campaign is where I get the best results for. I help businesses to scale and optimize. I absolutely crush it with...
Creative - Reliable - Dedicated - Efficient - Resourceful
With 8 solid years of hospitality experience, 5+ years of co-hosting, travel and tour coordination and providing top-notch customer assistance, I am confident that I can help your business grow. My skills are, but not limited to:
Property management - short term/ long term rentals (Rate and revenue management, listing creation, template creation, message automation, etc)
Guest/client management
Email management
Calendar management
Tour and events coordination
Dispute, claims, resolutions and complaints handling
Expert in utilizing Zendesk, Zoho CRM, Freshdesk, Stripe, and other...
Hello, Real Estate, Amazon Seller, and Nonprofit owners
What do you value the most?
Growing your business?
Profit?
Free time for your family or ME Time?
Or ALL
Don't you know that keeping an updated book can also help you save your profit?
But the problem is you don't have luck hiring a trustworthy bookkeeper, or they run away.
Your Bookkeeper handles your book messily.
Your Bookkeeper cannot complete the reports on time?
Or perhaps, You are looking for a new one or additional help to the team.
The more you contemplate, the more stressful it is.
At the end of the day, what matters is your books are organized, reconciled and...
Hi there! Welcome and thank you for visiting my profile. You're in the right place! I have been in the customer service industry for over 3 years -- from being a Hotels Reservation Specialist, Shopify Guru, to a Lead Conversion Specialist and now, a Graphic Designer.
I can provide Customer Support across different channels and I am committed to delivering nothing less than the best quality Customer Satisfaction. As a Graphic Designer, I can create projects using Adobe Photoshop CC, Filmora and other photo/video editing tools such as Canva, Easil, Offeo, and Powtoon. I can also design logo, brand board, business cards, social media cards...
Having 4 years of experience in the BPO industry and 2 years of clerical and operational support for daily tasks. I can also create visuals for the product posting, as well as deliverable documents and urgent scheduling for project needs.
I specialize in the following tools:
✅Social Media Campaign Ads Expert
✅E-Commerce / Dropshipping Specialist
✅Content Creator / Keyword Listing
✅Email Management / Email Support
✅Booking Travel Arrangements / Calendar Scheduling
✅Appointment Setter
✅Data Entry / Research
✅Microsoft / Google tools (Knowledgable)
✅Sales & Marketing Strategist
✅Live Chat Support
✅ Lead Generation via ( Facebook Ads...
Are you a busy person and need help with tasks that steal your time? - I GOT YOU!
I specialized in Administrative Support and Data Entry. I excel in organizing and fixing your files, excel sheets and data records. I can help you with your daily tasks so you can focus on YOUR core business and ME to help you achieve it. I am keen to details and can work under pressure. I am a team player and have energetic work attitude.
I have 5 years of successful experience in the Business Billing Industry as an Accounts Receivable Specialist. I do monthly reconciliation, enter payments, debits, credits to GPD system and perform administrative tasks. My...
I have worked as a Customer Service Representative for years now and have handled customers from the US, UK/IE, Australia, and South Africa. I managed E-Commerce accounts as a phone/email/chat support and became a live chat representative for a telecommunications company. I was also a Verifications Researcher for a company handling Employment Background Check.
Skills:
Customer Service
Admin Skills
Data Entry
FreshWorks/Freshdesk
Zendesk
Gorgias
Helpdesk/Ticketing
Chat/Email Support
Wordpress
Thank you for checking out my profile, here is a quick overview of my skills, strength, and background.
No matter the length of the project my goal is to make your business run smoother. I always have my eyes open for ways to increase productivity and profit.
Let's chat about how I can level up your business.
My skillset:
* Outstanding Customer Service (Email, Phone, Chat Support)
* Experienced in Recruitment (Screening, Administrative tasks)
* Experienced in Microsoft Office tools; Excel, Word, Teams, Outlook, Onedrive
* Experienced in Google Suite; G Docs, G Sheet, G Meet, G Calendar, Gdrive
* Experienced in Canva graphic design
*...
I am efficient and knowledgeable in Data Entry, Research, Customer Service, LinkedIn, GoogleDocs and Google Extensions, Email Management, Lead Generation with cold calling, QuickBooks Online, E-Commerce Product Sourcing, and other administrative support.
Hello and Thank you for visiting my profile!
I have a knowledge and skills for the following:
• Claims Processing ( Health Insurance / Non Life Insurance )
• Order's Processing
• Quality Auditing
• Accounts Payable
• Email Administration
• Customer Service
• Data Entry
• Data Verification
• General Administration
Internet and Computer Specifications
Internet: Wired connection with 70 Mbps speed
Processor: Intel Core i3 11th Gen
RAM: 8GB
OS: Windows 11
I look forward to working with you and helping you streamline your tasks to improve your business productivity.
Interact well with callers requesting product information and technical support, responding with professionalism and empathy while proactively resolving conflicts to prevent escalation and ensure customer satisfaction. Can handle different kind of customer in a positive way Im a undergraduate of a vocational course CSMC (cruise ship management course) where we study and focus on how to provide customer service by cooking food and beverage services. Attentive and detail-oriented Customer Service Representative energized by the challenges and opportunities offered within fast-paced, quality-critical call center environments. Fluent in English....
Skills:
-Technical Support Representative
I worked as a technical support representative for more than 5 years.
* Voice over IP Devices technical support
*Internet, Phone, and TV Technical Support
-RingCentral account Management
I know how to troubleshoot advanced RingCentral technical issues and am knowledgeable with their complex phone system and settings
* Account Management (extension user management)
* Phone system management
* Technical support
-Online Store Manager
I have my own online store with Facebook and local platforms like Shopee and Lazada. If I need to do the same with a different platform, it will be easy for me. I am...
I've worked with people from different specializations. Diverse specializations means that everyone has unique priorities and/or perspectives but we all make sure to reach a middle ground and that everyone will have satisfactory outcomes. In these kinds of instances, I make sure to communicate with understanding, care, and professionalism which I think is key to excellent customer service.
I am quick to adapt and confident in understanding complex processes. I am not afraid of problems and I am well-versed in dealing with them whenever they crop up. I can crunch numbers and I can make my way around with Microsoft Excel. I have the emotional...
Dear Client,
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance...
GENERAL VIRTUAL ASSISTANT
My name is Shiela May Cabesas
Today, allow me to share a few more things about me.
I describe myself as resourceful, creative, resilient, and a professional individual.
I am naturally curious, and that's why exploring the Internet is one of my best assets.
I always make sure to satisfy my questions with credible answers and solutions.
I also take criticism positively because I believe that it is an opportunity to grow outside my comfort zone.
I am fully committed to providing quality and exemplary outputs with any tasks given to me.
Developing skills continuously is one of my principles and that's why I guarantee...
I am Shaina, 26 years old an Administrative Assistant from the Philippines.
After graduating in 2017 I had my first official job at Borough Medical Institute where I worked as an Administrative Assistant and Assistant Manager for the company.
During my time as an Admin Assistant I do day-to-day tasks such as sorting emails, updating company rules and regulations, answering phone inquiries and updating doctor’s schedules and patient appointments. I also do timekeeping for the employees payroll and most of the time I assist patient to prepare before and after their LASIK surgery.
When I proceed to my second company in 2019, I worked there...
SUMMARY: _______________________________________________________ ___
Aims to be a part of a strong and innovative group that will contribute to the growth
and strength of a company and also for personal growth.
HIGHLIGHTS :
* I strive for continued excellence
* Exceptional telephone etiquette
* Hosting
* Cashiering
ACCOMPLISHMENTS:
Former Restaurant Supervisor (2013-2015)
Course for Call center agents (English proficiency certified) (2011)
Trained Service Management at Park Royal Singapore (2010)
I worked in a BPO industry for more than 3 years and I handled customer service as well as talent acquisition campaign. I always make sure that my customer's/candidate's concern will be addressed without compromising the client's standard and policy. I was also an ESL Teacher for 2 years and I believe that it's a relevant experience since my communication skill was enhanced ever since. If you're a client who needs someone to work for a student, candidate or customer. I can definitely assist you with that.
To be hired by and institution where I can do works that are challenging and will
OBJECTIVES: allow me to achieve the full potential of my skills.
To contribute my ability and communication skills to a challenging works and
enhance my skills, knowledge and abilities to perform efficiently.
Customer Service is my forte. I've been in this line of work for more than 4 years. But since im a newbie in freelancing I hope I could find a client that will give me the opportunity to change my career. Thanks in advance.
AREAS OF EXPERTISE
* Staffing - Sourcing, Recruiting, Interviewing, Onboarding and HR Management using an Applicant Tracking System (ATS)
* Inbound and Outbound Calls -Sales and Customer Service
* Email and Chat Support
* Conference Administration
* Team Management
* Cold Calling
* Lead Generation
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4.
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